______________________________________________________________________________ CHAPTER 4 OBJECTIVES IN TECHNICAL COMMUNICATION
Achieving Clarity in Technical Communication
Provide Specific Detail-Quantify your information instead of using vague
language. For example, you can say 30 minutes ago instead of recently. Answer the Reporter’s Questions-Another way to write clearly is to answer the questions-who, what, when, where, why and how. Use Easily Understandable Words-Avoid obscure words, for example: 1. Use discussed above instead of aforementioned 2. Use know instead of cognizant 3. Use show instead of disclose
Simplifying Words, Sentences, and Paragraphs for Conciseness
Conciseness Saves Time-Keep it short; people’s time is valuable Technology Demands Conciseness-the size of the device may determine the length of your communication Conciseness Improves Readability-not all people are college graduates Limit Word Length for Conciseness-long words make a sentence hard to understand Limit Sentence Length-Use active instead of passive voice and delete “be” verbs Limit Paragraph Length-In a long paragraph you force the reader to wade through many words making the paragraph hard to read.
Achieving Accuracy in Technical Communications
Proofreading Tips Let someone else read it Let it sit Print it out Use technology Read it out loud Organizing Technical Communication Analysis Spatial Organization Chronology Importance Compare/Contrast Problem/Solution Cause and Effect
The Writing Process at Work
Prewriting-Brainstorming Writing-Write your paper Rewriting-Proof read and edit