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To cite this article: Andrea Kim, Kyongji Han & Yongguen Kim (2016): The relationships among
participatory management practices for improving firm profitability: Evidence from the South
Korean manufacturing industry, The International Journal of Human Resource Management,
DOI: 10.1080/09585192.2016.1239218
Article views: 18
Download by: [Cornell University Library] Date: 21 October 2016, At: 00:20
The International Journal of Human Resource Management, 2016
http://dx.doi.org/10.1080/09585192.2016.1239218
ABSTRACT KEYWORDS
Following an internal fit perspective, this research aims to Employee involvement;
explore diverse patterns of relationships among human internal fit; manufacturing
resource (HR) practices in relation to financial performance of organizations; participation;
manufacturing organizations in South Korea. We specifically return on equity;
strategic human resource
focus on participatory management practices prevalent in management
manufacturing organizations, and drawing on ownership
theories, we then classify them into involvement-oriented
and equity-oriented practices. By analyzing a multi-
source data-set of 333 South Korean large manufacturing
organizations, it is substantiated that involvement-oriented
practices not only have additive associations with one
another, but also positively interact with equity-oriented
practices in relation to the organizations’ return on equity.
Our research helps to elucidate how HR practices interact to
realize their performance-improving impacts. Compared to
existing evidence in the Western context, our findings also
call attention to contextual differences in understanding the
effectiveness of HR practices in an international context.
Introduction
Over recent decades, research examining the relationships between human
resource (HR) practices and organizational performance has rapidly increased
(Huselid & Becker, 2011; Lepak & Shaw, 2008). Drawing on a system perspective,
those macro level studies have assumed that diverse HR practices incorporated
into an HR system have additive relationships in supporting the achievement of
organizational goals (Wright & McMahan, 1992). This line of research has sug-
gested various bundles of HR practices, which were dubbed high-performance
work systems (Huselid, 1995), high innovative HR systems (Ichniowski, Shaw, &
Prennushi, 1997), high-involvement HR systems (Batt, 2002), high-commitment
empirical knowledge obtained from Western samples (e.g. Magnan & St-Onge,
2005; Peterson & Luthans, 2006) and can be extended to other countries (e.g.
China, Japan and Taiwan) within East Asia. In particular, given that South Korean
organizations are commonly imbued with hierarchical values, inquiries into how
formal participatory management practices relate to the financial performance of
South Korean organizations, where participation and involvement are suppressed
among lower status employees within organizations, are particularly relevant (Bae,
Chen, Wan, Lawler, & Walumbwa, 2003). Overall, our investigation contributes
to an improved understanding of the operation of HR practices instrumental
under one context (e.g. country, industry) in another context. Combined with
existing evidence from countries with Western cultural values (e.g. lower power
distance orientation), the results of this study also help to explore cross-cultural
differences in the effectiveness of participatory management practices, which will
provide practical implications for more effectively managing a diverse workforce
by adopting appropriate HR practices.
In what follows, we explain Chadwick’s (2010) and Jiang et al.’s (2012a)
theoretical claims on additive and interactive relationships of HR practices. Next,
we draw on economic (Milgrom & Roberts, 1992) and psychological (Pierce
et al., 1991) ownership perspectives to capture equity and involvement as two
domains of employee participation. These theoretically grounded domains allow
us to suggest intra-domain additive effects and inter-domain interactive effects
of diverse participatory management practices. Finally, we test our theoretical
model with a data-set from the South Korean manufacturing industry and discuss
our findings and their implications within the existing literatures on macro and
international HR management.
Equity domain
Profit sharing H1
Gainsharing
H3 Return on equity
Involvement domain
Job rotation
On-the-job training
Quality circle H2
Total quality management
Six sigma
Method
The South Korean manufacturing context
Organizations in the manufacturing industry have been a popular research context
in previous macro HR research (e.g. Arthur, 1994; Datta, Guthrie, & Wright, 2005;
Hatch & Dyer, 2004; Macduffie, 1995; Snell & Dean, 1992; Youndt et al., 1996). In
fact, the meta-analysis of Combs, Liu, Hall, and Ketchen (2006) indicated that HR
systems have more significant performance-increasing effects for manufacturing
organizations than for service organizations due to the nature of the manufactur-
ing working structure, in which (1) capital intensity requires employee adaptiv-
ity, (2) organizational inducements are important for developing and motivating
employees, (3) employees have the most responsibility for product quality (cf.
co-production through the interaction between employees and customers in the
service sector), and (4) tasks are highly interdependent. As such, consideration
of the South Korean manufacturing industry is worthwhile in terms of enriching
the macro HR literature by providing findings from an Eastern manufacturing
context to complement the existing evidence from Western settings, as well as pro-
viding theoretical and practical implications for how HR practices work together
to promote manufacturing organization performance, which hinges on employee
skills and motivation.
Due to unique socioeconomic factors, South Korea is a representative and
intriguing setting for studying how participatory management practices operate
in an Asian context. South Korea is a developed country (it is listed 13th on the
list of 2014 nominal GDP by the International Monetary Fund) in the global
The International Journal of Human Resource Management 11
economy and is among the top four (i.e. China, Japan and Taiwan) in Asia. The
manufacturing industry has served as a major growth driver of the South Korean
economy. Since the 1980s, about 40% of the country’s GDP has been produced
by the manufacturing sectors including electronics, automobiles, shipbuilding,
steel and textiles.1 The rapid economic growth history of South Korea through
enormous conglomerates – Chaebols in South Korea (Steers, Shin, & Ungson,
1989) – such as Samsung, LG, Hyundai, and SK, is well known, with some affiliated
companies ranked highly in the Fortune 500 list. Although large corporations
emerged due to the strong government support, they have been rapidly developed
by authoritative and bureaucratic managerial styles emanating from the South
Korean traditional culture (Steers et al., 1989). Vertical collective work relation-
ships (Yang, 2014) and formal hierarchies (Dastmalchian, Lee, & Ng, 2000) are
salient in South Korean organizations. As Hofstede (1991) noted, South Korea has
a higher power distance orientation value, which is defined as the extent to which
an individual accepts that power in organizations is unequally distributed (i.e.
centered on the high-status individuals). Hence, South Korean organizations are
characterized by a centralized and hierarchical culture, where employees generally
adhere to managerial control and follow the decisions of superiors (Lee, 1998).
There have been continuous efforts to improve employment relations in South
Korea. In 1997, employment law was changed to facilitate employee participation
in two dimensions: (1) worker representative participation in managerial deci-
sion makings (i.e. a labor-management council system), and (2) worker financial
participation via employee ownership programs and other incentives of sharing
company profits. Despite legislative effort, the labor-management council system
has not been effective as a method of increasing employee participation. Rather,
Kato, Lee, Lee, and Ryu (2005) found that this system functions better when a
company has employee involvement practices or unions.
Given the strong hierarchical organizational culture that deters lower level
employees from being involved in organizational decision-makings (Bae et al.,
2003) and the limited role of employment law in South Korea (Kato et al., 2005),
investigation of the role of participatory management practices utilized exten-
sively by South Korean manufacturing organizations and determination of their
difference from the Western context are warranted.
We used the Human Capital Corporate Panel (HCCP) 2009 data-set collected by
the Korea Research Institute for Vocational Education and Training (KRIVET:
eng.krivet.re.kr), which was established in 1997 with support from the South
Korean Government. In order to investigate HR management and development
in South Korean firms and supporting government policies for labor and educa-
tion, KRIVET has been conducting biennial nationwide surveys since 2005. The
sampling frame of the HCCP 2009 was 500 publicly held firms, determined by a
12 A. Kim et al.
Measures
Equity-oriented practices
Based on the survey utilized for analysis, an index of equity-oriented practices
was created from the responses to two questions regarding whether firms formally
adopted (1) profit sharing and (2) gainsharing. The survey defined profit sharing
as a practice in which shares of firm profits are distributed to employees when
the firm profits exceed expectations. The survey defined gainsharing as a practice
in which shares of the earnings of production lines or plants are distributed to
line workers when their production lines or plants attain targeted productivity
gains and/or cost reductions. These definitions are consistent with the concepts in
Western management literature. The responses to the two questions were coded
1 if each practice was adopted and 0 otherwise. Therefore, the value of the equi-
ty-oriented practices index ranged from 0 (neither profit sharing nor gainsharing
in use) to 2 (both profit sharing and gainsharing in use). An internal consistency
estimate was not relevant to these dummy-coded indexes of equity-enhancing
practices (Liao & Chuang, 2004).
The International Journal of Human Resource Management 13
Involvement-oriented practices
The intensity of use by firms for each of the five involvement-oriented organi-
zational practices was measured on a five-point scale (with scores ranging from
1 = not at all to 5 = very intensively) [item factor loadings are given in parentheses
after each item] (α = .72): (1) job rotation [.64], (2) on-the-job training [.65], (3)
quality circle [.71], (4) total quality management [.81], and (5) six-sigma [.60].
A sample item is ‘How much has your organization invested in using job rota-
tion?’ Principal components analysis with Varimax rotation indicated that each
of the five items was loaded onto a single factor (with an eigenvalue of 2.36) and
accounted for 47.12% of the variance.2 Consistent with prior research in the field
of macro HR management (e.g. Macduffie, 1995), we used an additive index of
involvement-oriented practices in subsequent analyses.
Financial performance
In order to report compelling and comparable evidence, this study focuses on
ROE. Because ROE is generally acknowledged to be a useful indicator of a firm’s
profitability, it is widely used in management literature (Richard, Devinney, Yip, &
Johnson, 2009), even though the accounting measures tend to vary substantially
across industries (Fulmer, Gerhart, & Scott, 2003; Loughran & Ritter, 1997). We
considered 2009 year-end ROE, which was calculated by dividing a firm’s net profit
by its annual average equity. The ROE metric reveals the profit a firm generates
with the money invested by shareholders.
Control variables
In line with prior research (Datta et al., 2005; Freeman & Medoff, 1984; Huselid,
1995; Koch & Mcgrath, 1996; Youndt et al., 1996), main businesses, unioniza-
tion, firm size, assets, and equity were used as control variables in order to pro-
vide unbiased estimates of the impact of participatory management practices
on organizational financial performance. Main businesses included 13 dummy
variables representing subcategories in the manufacturing industry. Unionization
was measured by the percentage of union members. Firm size was measured as
the natural logarithm of the total number of employees. We used the natural
logarithms of assets and equity as of 2009.
Results
Statistical software SPSS 15.0 was used to determine correlations among the study
variables and for regression analyses to test the hypotheses. ROE was moderately
correlated with equity-oriented practices (r = .13, p < .05) and involvement-ori-
ented practices (r = .22, p < .001). Equity-oriented and involvement-oriented
practices also had a modest positive correlation (r = .18, p < .01). The average
employment size of the sample firms was 833.57. On average, 65.54% of their
employees were union members. Their average ROE was 5.75 (see Table 1).
14
Ordinary least squares regression analysis was performed to test the additive
effects of organizational practices in the equity domain (Hypothesis 1) and in the
involvement domain (Hypothesis 2) on organizational financial performance.
The results indicated that an additive index of equity-oriented practices has a
marginally significant positive relationship with ROE (β = .10, p < .1 in Model 2),
whereas an additive index of involvement-oriented practices has a significant
positive relationship with ROE (β = .20, p < .01 in Model 3). Therefore, Hypothesis
1 was rejected, but Hypothesis 2 was supported.
To test the interactive effects between equity-oriented and involvement-ori-
ented practices on organizational financial performance (Hypothesis 3), we con-
ducted a moderated hierarchical regression analysis, in which we entered the
control variables in Step 1, the bundle of equity-oriented practices, and the bundle
of involvement-oriented practices in Step 2, and the interaction term in Step 3. In
constructing the interaction term, we adopted the procedure of mean centering
suggested by Aiken and West (1991). This procedure is useful in addressing poten-
tial problems of multicollinearity, which result from high correlations between the
interaction term and its constituent variables (Datta et al., 2005). Following the
procedure of mean centering, we subtracted the mean of each constituent variable
of the interaction term from observed values and subsequently constructed the
interaction term. The results demonstrated that the interaction term between
a set of equity-oriented practices and a set of involvement-oriented practices
has a significant positive relationship with ROE (β = .12, p < .05 in Model 5).
Consequently, Hypothesis 3 was supported (see Table 2).
Discussion
The primary goal of this research was to test additive as well as interactive rela-
tionships among participatory management practices in relation to the profita-
bility of organizations. We analyzed a multi-source data-set of 333 South Korean
large manufacturing organizations. The results revealed that involvement-oriented
practices not only have additive associations with one another, but also positively
interact with equity-oriented practices in relation to the ROE of South Korean
manufacturing firms.
Theoretical implications
Practical implications
Our work offers some managerial implications for the effective utilization of
participatory management practices in the Eastern context or in other strongly
hierarchical workplaces. In our findings from South Korean manufacturing firms,
involvement-oriented practices outperform equity-based practices in relation
20 A. Kim et al.
As with most studies, this study is not without limitations. First, the cross-sectional
design of this research prevents us from inferring any causality in the relationships
we found. We encourage future research to replicate our research model with a
longitudinal data-set.
Second, as we analyzed data collected in 2009, there might be concerns about
the relevance of the results to the current South Korean context. We speculate that
our findings are relevant to the present South Korean context because no conspic-
uous cultural changes have been observed over the past several years. For instance,
according to the World Value Survey,3 over the past decade, South Korea has been
consistently located in the Confucian cultural cluster and characterized by rela-
tively high survival (i.e. a greater emphasis on economic and physical security)
and secular-rational (i.e. a reduced emphasis on traditional values) orientations.
Notwithstanding, future research is encouraged to employ more recent data and
thereby avoid this time gap concern.
Third, inter-rater reliability regarding information on participatory manage-
ment practices may be a concern because responses regarding these practices
were provided by key informants (i.e. HR development and HR management
managers). The key informant approach may create a reliability issue (Gerhart
et al., 2000). However, the survey measured clearly defined, unambiguous practices
implemented within organizations, and key informants were most knowledgeable
about these organizational practices. These facts mitigate any concern about inter-
rater reliability for the measures of participatory management practices (Huselid
& Becker, 2000).
Fourth, the generalizability of the findings may be another concern because
we analyzed data from only large South Korean manufacturing firms. Given that
The International Journal of Human Resource Management 21
Conclusion
This research substantiates the theory that organizational practices in different
domains can interact to have a positive relationship with firm profitability. The
results of this research are show both additive and interactive relationships of
organizational practices, specifically participatory management practices in the
manufacturing settings. Furthermore, the finding that sharing influences matters
more to organizations in a high power distance country than sharing financial
returns suggests the need for fit between organizational practices and cultural con-
text. This empirical knowledge is useful for establishment of policies and practices
according to cultural context. Despite the limitations of the study, this research
was based on existing theoretical perspectives of internal fit (Chadwick, 2010;
Jiang et al., 2012a) and economic (Milgrom & Roberts, 1992) and psychological
ownership (Pierce et al., 1991, 2001), as well as on a multi-source data-set with
objective financial data. We hope that our findings will help to effectively imple-
ment management practices that enable organizations to achieve financial success.
Notes
1.
S ee http://www.economywatch.com/world_economy/south-korea/structure-of-
economy.html
2.
Although the relatively low percentage of variance raises concerns regarding the
uni-dimensionality of involvement-oriented practices, we found positive significant
correlations among the five practices at p < .001, as well as their positive significant
correlations with ROE. These additional results support the validity of the measures
used for involvement-oriented practices.
22 A. Kim et al.
3.
For more information, please go to http://www.worldvaluessurvey.org/WVSContents.
jsp and see the section of findings and insights.
Funding
This work was supported by the National Research Foundation of Korea Grant funded by the
Korean Government [grant number NRF-2014S1A5A8019602].
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