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ALL FLASH
INSTALLATION AND
MAINTENANCE
Version 1.0
PARTICIPANT GUIDE
PARTICIPANT GUIDE
Internal Use - Confidential
Dell Confidential and Proprietary
Copyright © 2020 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, EMC and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
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Table of Contents
Course Introduction.................................................................................. 1
Summary................................................................................................................... 54
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PowerMax Drive Array Enclosures (DAEs) ........................................................................ 73
PowerMax Standby Power Supplies .................................................................................. 74
PowerMax Power Distribution Unit (PDU) .......................................................................... 75
PowerMax 8000 InfiniBand (IB) Switches .......................................................................... 76
PowerMax 8000 Ethernet Switches ................................................................................... 77
PowerMax 8000 Service Tray ............................................................................................ 78
Summary................................................................................................................. 116
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VMAX 250F SPS Cabling ................................................................................................ 147
Verify Cabling Lab Exercise ............................................................................................. 148
Summary................................................................................................................. 149
Summary................................................................................................................. 218
SolVe Desktop and Procedure Generator Lab Exercise ................................................... 219
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Other View Blocks............................................................................................................ 234
Simplified Symmwin Lab Exercise ................................................................................... 236
Summary................................................................................................................. 252
Summary................................................................................................................. 287
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Software Upgrades .......................................................................................................... 310
JFrog Artifactory............................................................................................................... 312
Code Upgrades................................................................................................................ 313
Summary................................................................................................................. 324
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Course Introduction
Course Introduction
Introduction
This course covers the installation and maintenance of the PowerMax and VMAX
All Flash 250 and 950 hardware systems and components. Topics include
identifying the main system components, understanding the different system
configuration options, installing the system and performing FRU replacements. This
course includes Instructor Led Training along with hands-on labs.
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Course Introduction
Course Objectives
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Course Introduction
Prerequisite Skills
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Course Introduction
Course Agenda
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Course Introduction
Introductions
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PowerMax and VMAX All Flash Overview
Introduction
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Introduction to PowerMax
Introduction to PowerMax
Introduction
Introduction to PowerMax
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Introduction to PowerMax
PowerMax Offerings
Overview
PowerMax is a modern storage array that is powerful, simple, and trusted with
absolutely no compromises. PowerMax offers the following:
Powerful Architecture
Performance: Dell EMC PowerMax delivers new levels of performance and
efficiency with a future-proof architecture that features end-to-end nonvolatile
memory express (NVMe) and an integrated machine learning engine.
Scalability: PowerMax is designed for massive scalability and has a multi-
controller scale out architecture, with up to 4 PB of effective capacity.
Extreme Efficiency: Up to 5:1 data reduction with inline deduplication and
compression.
Resiliency: Extensive fault detection and isolation, allowing early wear-out
detection and prevention of passing bad data off as good.
Simple Operation
Connectivity: Support for open systems, mainframe, IBM i, and file storage on
the same array.
CloudIQ Support: CloudIQ provides proactive health checks with predictive
analytics. Cloud-based resource monitoring for PowerMax capacity and
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Introduction to PowerMax
Trusted Innovation
Machine Learning: PowerMaxOS is the only storage operating system that is
optimized for next generation media—bringing autonomous storage to life with
integrated machine learning engine.
Availability: PowerMax is designed for six-nines of availability.
Protection: Gold standard in remote replication for Business
Continuity/Disaster Recovery.
Security: Hardware encryption with Data at Rest Encryption (D@RE).
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Introduction to PowerMax
PowerMax Family
Overview
1 to 2 Bricks 1 to 8 Bricks
ABOVE + PRO
The PowerMax family includes the PowerMax 2000 and PowerMax 8000 arrays.
The arrays are offered in simple appliance-based packaging that combines both
hardware and one of two software packages – Essentials or Pro.
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Introduction to PowerMax
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Introduction to PowerMax
Overview
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Introduction to PowerMax
PowerMax Architecture
Overview
The PowerMax architecture is the most Reliable, Available, and Serviceable (RAS)
architecture in the storage industry. It was literally designed to never drop light
(access) to its connected hosts no matter what happens in the environment, due to
the no Single-Point-of-Failure design.
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Introduction to PowerMax
1. On the disk front, both RAID-5 and RAID-6 are supported. RAID-5 is the
recommended choice of RAID due to the incredible reliability of Flash
technology. RAID-6 is also supported because it can recover from a dual drive
failure in a single RAID Group.
2. Using multiple paths on the front-end and supporting all pathing software
solutions, including differentiated PowerPath by Dell EMC, allows PowerMax to
avoid localized path failures.
3. If a back-end path or controller fails, dual pathing to the backend SSDs is used
for redundancy.
4. Multi-core and multi-socket CPUs can tolerate localized core failures.
5. Multiple memory cards, chips, and DRAM mirroring avoids localized and large-
scale memory failures.
6. The whole PowerMax engine itself is fully redundant with two High Availability
(HA) director boards. If a whole director board were to go down, all the data that
is stored on that engine would be serviceable from the second director board.
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Introduction to PowerMax
Overview
Up to 64 Front
FC or iSCSI
End ports
The image shows a fully configured PowerMax 2000, consisting of two Bricks, each
with Standby Power Supplies (SPS), engines, and a pair of Drive Array Enclosures
(DAEs).
Each Brick includes dual director boards that use the new 12-core Broadwell CPUs
running at 2.5 GHz and each director board has four open slots for host port IO
Modules. Each provides up to four ports for external connectivity. Connectivity
options include 16 Gb FC, 10 Gb iSCSI, and eNAS. SRDF ports (FC and IP) can
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Introduction to PowerMax
be configured from the same port cards but not on the same ports. eNAS requires
dedicated IP port cards.
Each Brick has 2 of the new 24-drive NVMe based DAEs for a total of 48 drives per
Brick.
The cache on the 2000 is based on DDR4 memory and supports 512 GB as well as
1 TB and 2 TB options. Cache sizes can be mixed across engines for cost effective
deployments and upgrades.
PowerMax systems use a new hardware data reduction module that delivers
deduplication and advanced compression.
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Introduction to PowerMax
Overview
The image shows a fully configured PowerMax 8000, consisting of eight Bricks,
each with Standby Power Supplies (SPS), engines, and DAEs.
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Introduction to PowerMax
Also new to the PowerMax 8000 is support for mixed cache sizes, making system
scaling more affordable. Configure the engines with 2 TBs of memory only if
needed.
There is no Keyboard/Video/ Mouse (KVM) with the 8000 and as with the
PowerMax 2000, third-party racking is supported.
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Introduction to PowerMax
Overview
PowerMax is built to handle high demand and heavy transaction workloads while
storing petabytes of vital data. The building block of PowerMax is an NVMe-
optimized Brick, which includes an engine with redundant controllers and two Drive
Array Enclosures (DAEs). Each Brick uses NVMe from the engine to the DAEs,
where each supports up to 24 drives in 2U. The array offers flexible scale-up and
scale-out architecture. You can start with a single 10U Brick with 13 TB of capacity.
(Contd.)
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Introduction to PowerMax
Overview
…And you can scale all the way up to eight Bricks, which provides 4 petabytes
(PB) of effective capacity in two floor tiles. PowerMax offers 40% lower power
consumption and doubles the storage density (vs. VMAX All Flash). So customers
get up to 2 PB of effective storage capacity in a single floor tile. The multi-
dimensional scale enables millions of IOPS, petabytes of effective capacity, and
hundreds of front-end ports.
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Introduction to VMAX All Flash 250F and 950F
Introduction
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Introduction to VMAX All Flash 250F and 950F
Overview
VMAX All Flash is engineered to deliver the highest VMAX IOPS per TB per floor
tile. The VMAX All Flash provides hyper-consolidation for mixed workloads that
demand consistently low response times and world-class business continuity.
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Introduction to VMAX All Flash 250F and 950F
VMAX All Flash provides appliance-based packaging with software included. The
arrays are available with the base software bundle or the FX package, which
includes an expanded software bundle. The VMAX 950F model includes
mainframe support. Mainframe support is not available on the VMAX 250F.
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Introduction to VMAX All Flash 250F and 950F
Overview
VMAX 950F
VMAX 250F
Up to: Up to:
1 to 2 V-Bricks 1 to 8 V-Bricks
100 drives (2.5") 1920 drives (2.5")
1.1 Pbe Capacity 4.4 Pbe Capacity
The VMAX All Flash family was first introduced in Q1 2016 with the VMAX 450F
and VMAX 850F. The HYPERMAX OS 5977.945.890 and above includes support
for the VMAX 250F. This VMAX 250F expands the VMAX All Flash portfolio for
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Introduction to VMAX All Flash 250F and 950F
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Introduction to VMAX All Flash 250F and 950F
Overview
"F" PACKAGE: O/S, local snapshots, Management GUI, iCDM Starter Pack*, QoS, Thin Provisioning, VVols
"FX" PACKAGE: All "F" items, Remote Replication (Active-Active Datacenter, Encryption, ViPR, Embedded NAS (File), CloudArray
Connectivity, Unisphere 360 Datacenter Management, PowerPath
250F/FX 950F/FX
VMAX 250F and 950F All Flash arrays deliver an advanced architecture which
enables customers to consolidate demanding business processes across their
environments. They use trusted VMAX data services and achieve no compromise
performance with the leading response times for mission-critical workloads. VMAX
All Flash employs a simplified appliance-based modular building block architecture
to reduce complexity and simplify configuration and deployment. Building blocks
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Introduction to VMAX All Flash 250F and 950F
called “V-Bricks” allow VMAX All Flash to scale to deliver predictable high
performance where needed.
The 250F uses state-of-the-art Intel technology and scales out to two V-Bricks. This
means up to 1 PB effective - including compression savings. The 250F delivers up
to 1 million 8 KB read cache hit IOPs with up to 64 physical 16 GB/s FC ports or 10
Gb iSCSI ports.
The 950F models are designed to take full advantage of the superior performance,
density, and economies of scale from cutting-edge flash storage media. The new
systems use the new high capacity SSDs in 3.8 TB, 1.9 TB, and 960 GB
capacities. These new drives offer high IO density to deliver extreme levels of
performance. The systems support Fiber Channel and iSCSI with up to 192 ports
on the 950. The 950F scales to 8 V-Bricks, 1920 total drives, and close to 4 usable
PB of capacity.
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Introduction to VMAX All Flash 250F and 950F
Overview
The preceding table shows the comparison of the VMAX All Flash 250F and 950F
arrays.
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Introduction to VMAX All Flash 250F and 950F
Overview
The preceding table shows the comparison of the VMAX All Flash 250F and 950F
arrays.
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Introduction to VMAX All Flash 250F and 950F
Overview
1 Engine, 2 DAEs
960 GB, 1.92 TB, 3.84 TB, 7.68 TB, and 15.36 TB drives supported
A VMAX 250F V-Brick includes one engine and two 25-drive DAEs. The VMAX
250F array can be ordered as a single V-Brick or dual V-Brick array - two engines
and four 25-drive DAEs. The VMAX 250F engines can have mixed memory sizes.
The mixed memory sizes can only be one capacity size apart, meaning the two
engines can be 512 GB and 1 TB, or 1 TB and 2 TB. There are no KVM, InfiniBand
switches, or Ethernet switches in the VMAX 250F.
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Introduction to VMAX All Flash 250F and 950F
To increase capacity, Flash Capacity Packs can be added to a V-Brick. Each Flash
Capacity Pack is 13.2 TB and consists of drive types that are based on the number
of packs and the protection scheme used.
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Introduction to VMAX All Flash 250F and 950F
Overview
960 GB, 1.92 TB, 3.84 TB, 7.68 TB, and 15.36 TB drives supported
Drive type selected based on number of packs and protection scheme
RAID5 supports 1.92 TB and 3.84 TB drives
RAID6 supports 960 GB and 1.92 TB drives
The VMAX All Flash configuration has been greatly simplified. V-Bricks are used as
the base configuration. A VMAX 950F V-Brick consists of an engine, with two 120-
drive Disk Array Enclosures (DAEs). The usable capacity of a V-Brick is 53 TBu,
consisting of (16) 3.84 TB drives when using RAID5 (7+1), or (32) 1.92 TB drives
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Introduction to VMAX All Flash 250F and 950F
when using RAID6 (14+2). To increase capacity, Flash Capacity Packs can be
added to a V-Brick. Each Flash Capacity Pack is 13 TBu and consists of drive
types that are based on the number of packs and protection scheme used.
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Introduction to VMAX All Flash 250F and 950F
Overview
Scale Up
Flash Capacity Pack
11 TBu Increase Capacity
11 TBu Flash Capacity Packs
Scale Out
Increase performance and capacity
Flash Capacity
Pack 11 TBu
1 V-Brick
V-Brick V-Brick
1 V-Brick
Scaling the VMAX 250F systems includes increasing capacity using Flash Capacity
Packs, and increasing performance and capacity by adding more V-Bricks. Each
VMAX 250F V-Brick contains two DAEs with a maximum of (50) 2.5” drives. The
maximum usable capacity of a dual V-Brick VMAX 250F is 500 TB.
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Introduction to VMAX All Flash 250F and 950F
Overview
Scale Up
Flash Capacity Pack
Increase Capacity
13 TBu
13 TBu Flash Capacity packs
Scale Out
Increase performance and capacity
53 TBu V-Bricks
Flash Capacity
Pack 13 TBu
Scaling the VMAX 950F systems includes increasing capacity using Flash Capacity
Packs, and increasing performance and capacity by adding more V-Bricks. Each V-
Brick contains two DAEs, with a maximum of (240) 2.5” drives, which is achieved
by adding Flash Capacity Packs to the V-Brick. The maximum capacity per V-Brick
is 500 TB, for a total maximum usable capacity of over 4 Petabytes (PB) in the
largest VMAX All Flash.
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Operational Environment
Operational Environment
Operational Environment
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Operational Environment
Model Identification
Overview
Serial numbers can be used to identify the VMAX All Flash or PowerMax model.
Shown here are the serial number identifiers for the different models. The first
character, which is shown here as an X is typically a 1, 2 or 3, and prefaced with
two alpha characters.
System serial numbers differ from bay serial numbers. Each bay has an individual
serial number. The bay serial number is is not the system serial number and should
not be referenced. Always use the system serial number tag when referencing the
serial number of the system.
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Operational Environment
HYPERMAX OS
Overview
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Operational Environment
PowerMax OS
Overview
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Operational Environment
Overview
Smart RAID provides active/active shared RAID support for PowerMax arrays.
Smart RAID allows RAID groups to be shared between back-end directors within
the same engine. Each back-end director has access to every physical drive within
the DAE but each TDAT on that physical drive is primary to only one back-end
director. Smart RAID helps in cost reduction by allowing a smaller number of RAID
groups while improving performance. Two directors are allowed to run I/O
concurrently to the same set of drives. The image on the slide illustrates Smart
RAID connectivity between directors (DA), spindles, and TDATs.
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Operational Environment
Overview
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Operational Environment
Overview
If two drives fail within a RAID group, RAID 6 enables the rebuilding of data. Dell
EMC implementation of RAID 6 calculates two types of parity. Double parity is
important during events when two drives within the same RAID group fail, as it still
allows the data in this scenario to be reconstructed. Horizontal parity is identical to
RAID 5 parity, which is calculated from the data across all the disks in the RAID
group. Diagonal parity is calculated on a diagonal subset of data members. For
applications without demanding performance needs, RAID 6 provides the highest
data availability. PowerMax systems implement RAID 6 (6+2) – Data striped across
eight drives (6 data, 2 parity).
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Operational Environment
Overview
PowerMax systems have a minimum of one spare drive per engine. The spare
drives reside in dedicated DAE slots. To allow all drives in the engine to share the
spare drive, the spare type is the same as the highest capacity and performance as
the other drives in the engine.
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Operational Environment
Advanced Features
Overview
Advanced features available in PowerMax and VMAX All Flash arrays provide
flexibility, protection, security, and cost-savings.
SRDF, the gold standard for remote replication, enables disaster recovery and
business continuance for added protection in data center environments.
eNAS allows consolidation of block and file storage within an array, providing
simplified management and reduced deployment costs.
NDM enables migrating data from VMAX or VMAX3 arrays to PowerMax or VMAX
All Flash arrays without any downtime of application hosts.
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Operational Environment
PowerMax OS Emulations
Overview
PowerMax OS provides emulations that perform specific data service and control
functions in the PowerMax OS environment.
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Operational Environment
Overview
PowerMax OS provides emulations that perform specific data service and control
functions in the PowerMax OS environment. The available emulations are listed on
the slide.
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Operational Environment
Overview
The Brick engine architecture uses a series of hot swappable modules that plug
into slots in the engine director boards.
The table describes the module components that are used in a Brick engine
director board.
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Operational Environment
Overview
The table describes the module components that are used in a Brick engine
director board.
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Operational Environment
Vaulting
Overview
As cache size has grown, the time that is required to move all cached data to a
persistent state has also increased. Vaulting is designed to limit the time that is
needed to power off the system if it switches to a battery supply. Upon complete
system power loss or transitioning a system to an offline state, PowerMaxOS
performs a vault of cache memory to dedicated I/O modules known as flash I/O
modules. The flash I/O modules use NVMe technology to safely store data during
the vaulting sequence.
Lithium-ion standby power supply (Li-Ion SPS) modules provide battery backup
functionality to the engines during the vault operation. Two SPS modules are
configured per engine. The SPS modules also provide back-up power to the
InfiniBand switches in applicable configurations.
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Operational Environment
Overview
Data reduction is set at the Storage Group level, and deduplication and
compression are applied to writes together. Deduplication cannot be set alone for a
specific SG.
In the event the Data Reduction module fails, reads happen as normal - there is no
special processing that is required to read a logically deduped block. All writes are
written as unique writes and do not benefit from data reduction until the card is
replaced.
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Operational Environment
Overview
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Operational Environment
efficiencies gained with dedupe, and compression are reported as an overall data
reduction ratio that can be viewed in Unisphere. Like the rest of the industry leading
all flash storage portfolio, PowerMax comes with a 4:1 overall storage efficiency
guarantee.
PowerMax delivers no compromise compression and dedupe and works with all
PowerMax trusted data services. PowerMax can encrypt compressed data in real-
time. PowerMax compression and dedupe operate granularly, at the Storage Group
(application) level so customers can target those workloads that benefit the most.
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Summary
Summary
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Bays and Components
Introduction
This module covers components of PowerMax and VMAX All Flash systems.
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PowerMax Components
PowerMax Components
Introduction
This lesson covers components of PowerMax 2000 and PowerMax 8000 systems.
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PowerMax Components
PowerMax Bays
Overview
Common Components
PowerMax 8000 only
Engine
I/O Modules InfiniBand (IB) switches*
Drive Array Enclosure (DAE) Ethernet switches
Standby Power Supply (SPS) Service tray
Power Distribution Unit (PDU)
Common components that are installed in PowerMax arrays are engines, DAEs,
and SPSs. The PowerMax 8000 contains InfiniBand (IB) switches when multiple
engines are installed. IB switches are not used in the PowerMax 2000 arrays. Also
in all PowerMax 8000 systems are Ethernet switches and a service tray. PowerMax
2000 systems do not have Ethernet switches or a service tray.
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PowerMax Components
Overview
PowerMax 2000
Two Bricks
PowerMax 2000
One Brick
Second Brick
First Brick
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PowerMax Components
PowerMax 8000
Two Bricks
PowerMax 8000
One Brick
Even-numbered
Brick
Odd-numbered
Brick
Even-numbered
Brick
Odd-numbered
Brick
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PowerMax Components
PowerMax Engine
Overview
Front Rear
Even Director
Power Supply B
Power Supply A
Odd Director
Power Supply B
Power Supply A
Cooling Modules
Up to 16 front-end ports
Boot Drive
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PowerMax Components
Overview
PowerMax 2000 and 8000 multi-core director boards have similar attributes. Each
director board has its own redundant power and cooling modules. A boot drive,
which holds emulation binaries and contains firmware binaries for the devices in
the system, is included in each director board. The boot drive also contains the
error logs for the director board and some configuration data, and is hot-
swappable. Each director board has one management slot and 11 I/O module slots
in the rear of the director board. PowerMax 2000 and 8000 I/O module
configurations differ. Shown here is an example of the rear view of a fully populated
PowerMax 8000 single-engine director board.
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PowerMax Components
Overview
PowerMax 2000 engines support one management module and eleven I/O module
slots per director board. I/O modules in the PowerMax 2000 models include back-
end modules in slots 4 and 5. Non-Volatile Memory express (NVMe) Flash modules
are installed in slot 0 and slot 6. Slot 1 is reserved for future use, and is unused. A
compression and deduplication (dedupe) module is installed in slot 7. Front-end
modules, including remote adapters for SRDF, are installed in slots 2, 3, 8, and 9.
In dual-engine systems, fabric modules are installed in slot 10 for inter-engine
connectivity.
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PowerMax Components
Overview
PowerMax 8000 initially ordered as single-engine PowerMax 8000 initially ordered as multi-engine
PowerMax 8000 engines support one management module and eleven I/O module
slots per director board. I/O Module population in the PowerMax 8000 systems
varies based on the initial order. The back-end I/O modules are always installed in
slots 4 and 5. If a single-engine system is ordered, slots 0, 1, 6, and 7 are reserved
for Non-Volatile Memory express (NVMe) Flash modules. Flash modules are
populated in slot 0 first, slot 6 second, slot 1 third, and slot 7 fourth. The
compression and deduplication (dedupe) module is installed in slot 9, and
therefore, there are fewer slots available for front-end and/or remote I/O modules.
Every additional engine added to this system will be configured the same way, with
the compression and dedupe module in slot 9. When a PowerMax 8000 system is
ordered as a multi-engine system for the initial order, the I/O module layout is
different. Slots 4 and 5 are again used for the back-end modules. However, the
Flash module slots used in multi-engine systems are slot 0, slot 1 and slot 6,
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PowerMax Components
leaving slot 7 available for the compression and deduplication module. In the multi-
engine systems, slots 2, 3, 8 and 9 are used for front-end and/or remote modules in
all engines. Fabric modules are installed in slot 10 when multiple engines are
configured, regardless of whether they were initially ordered as single- or multi-
engine systems.
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PowerMax Components
Overview
Embedded
"MiniSP"
Management Module Control Station (MMCS) Management Module (MM)
Within each PowerMax engine, two Management Modules are used by the director
boards to monitor and control the environment in which it operates. The
Management Modules are responsible for monitoring the SPS units and
communicating with the other engines in the system. In Engine 1, Management
Module Control Stations (MMCSs) are used. MMCSs have an embedded “MiniSP”
used as the Service Access or Service Processor for the system. In Engines 2
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PowerMax Components
through 8, when present, standard Management Modules (MMs) are used for
monitoring and communications. The Management Modules do not have the
embedded “MiniSP”.
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PowerMax Components
Overview
PowerMax back-end I/O modules are used for NVMe over PCIe connectivity to the
drives in a DAE. NVMe is a high performance protocol designed for modern media.
NVMe was architected to take advantage of the parallelism of modern CPUs and
SSDs. The modules are redundant across director boards, with each module
providing connectivity to the DAEs in a Brick.
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PowerMax Components
Overview
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PowerMax Components
Overview
Vault to Flash, or Flash modules are used to store data from cache during a
vaulting event, such as a power-down of the system. Multiple sizes of Flash
modules are available for PowerMax arrays. See model-specific configuration
options at www.dell.com. One, two, three, or four Flash modules are used in
PowerMax arrays, which varies based on configuration of the array.
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PowerMax Components
Overview
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PowerMax Components
Overview
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PowerMax Components
Overview
Access to DIMMs in PowerMax systems is through the top of the director board. A
black plastic cover protects the director board components and must be removed to
access the DIMMs. PowerMax director boards have 16 DIMM slots for system
cache. All 16 slots must be populated with the same sized DIMMs. 16 GB, 32 GB,
and 64 GB DIMMs are available for PowerMax configurations. A map of the DIMM
slots is provided on the director board, as shown in the diagram.
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PowerMax Components
Overview
LCC B LCC A
PS B PS A
Front Rear
24-drive DAEs are used in the PowerMax systems. Each DAE contains up to 24
flash drives, which are installed in the front. Disk drive sizes vary. Always check
www.dell.com for the latest supported disk drives available for PowerMax arrays. In
the rear of the DAE, dual link control cards (LCC) connect to the back-end director
modules, and two power supplies (PS) with fans provide redundant power and
cooling to the DAE. Air is drawn in from the front of the DAE and expelled through
the back using N+1 adaptive cooling. If one of the fans in the DAE fails, the other
will speed up to ensure proper cooling to the drives.
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PowerMax Components
Overview
If there is a power failure, Li-Ion batteries are used to keep system components
running for up to five minutes. To prevent loss from a "brown out" situation when
power is lost, returns, and is lost immediately again, two five-minute battery
backups are available with the SPSs. When replacing a Li-Ion battery, a battery
safety and return kit is enclosed with each battery replacement unit.
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PowerMax Components
Overview
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PowerMax Components
Overview
IB switches are used in PowerMax 8000 systems when multiple engines are
installed. Dual 18-port switches connect redundantly over InfiniBand to each
director board for data transfer. Ethernet ports on the IB switches are used to
connect to the Ethernet switches for communications. The IB switches have
redundant, hot-pluggable power supplies with a fan assembly for cooling. Battery
backup is provided by the SPSs in the system and the IB switches continue to run
in the event of a power failure.
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PowerMax Components
Overview
Two Dell Ethernet switches are installed in the first bay of every PowerMax 8000
system for communications. Each switch is a 16-port, unmanaged switch with a
single power supply. Cabling to the switches is port-specific. Each switch connects
to every engine and the IB switches in multi-engine systems for redundancy.
Switch A connects to odd-numbered director boards using a lime green Ethernet
cable. Switch B connects to even-numbered director boards using a violet Ethernet
cable.
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PowerMax Components
Overview
A service tray is provided in the PowerMax 8000 system bays to connect a service
laptop for maintenance activities. The red cable that is shown can be attached to
the service laptop and a remote connection is made to the system for serviceability.
When servicing PowerMax arrays onsite, the service technician must provide a
laptop as service laptops are not provided with the array.
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VMAX All Flash Common Components
Introduction
This lesson covers VMAX All Flash 250F and 950F common components.
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VMAX All Flash Common Components
Overview
The VMAX All Flash family of arrays includes the VMAX 250F and VMAX 950F,
shown here. Both systems support the highest capacity 7.68 TB and 15.36 TB
Enterprise Flash drives, and provide the highest levels of performance, scalability,
and availability.
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VMAX All Flash Common Components
Overview
The building block of a VMAX All Flash system is a V-Brick, which consists of an
engine and two Drive Array Enclosures (DAEs), supported by a pair of Standby
Power Supplies (SPSs).
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VMAX All Flash Common Components
Overview
If there is a power failure, Li-Ion batteries are used to keep system components
running for up to five minutes. To prevent loss from a "brown out" situation when
power is lost, returns, and is lost immediately again, two five-minute battery
backups are available with the SPSs. When replacing a Li-Ion battery, a battery
safety and return kit is enclosed with each battery replacement unit.
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VMAX All Flash Common Components
Overview
Front Rear
Even Director
Power Supply B
Power Supply A
Odd Director
Power Supply B
Power Supply A
Cooling Modules
Up to 16 front-end ports
Boot Drive
The VMAX All Flash engine is a 4U enclosure that supports two multi-core director
boards. The odd numbered director board is on the bottom and the even numbered
director board is on top. Each engine uses a core pooling mechanism that load
balances the director cores based on workload demands. Dynamic distribution of
the cores (within an emulation) to the front end, back end, and data services, such
as SRDF, eNAS, and embedded management, optimizes performance on the
array.
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VMAX All Flash Common Components
Overview
Front Rear
VMAX All Flash 250F and 950F multi-core director boards have similar attributes.
Each director board has its own redundant power and cooling modules. A boot
drive, which holds emulation binaries and contains firmware binaries for the
devices in the system, is included in each director board. The boot drive also
contains the error logs for the director board and some configuration data, and is
hot-swappable. Each director board has one management slot and 11 I/O module
slots in the rear of the director board. VMAX All Flash 250F and 950F I/O module
configurations differ. Shown here is an example of the rear view of a fully populated
VMAX 950F director board.
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VMAX All Flash Common Components
Overview
Access to DIMMs in VMAX All Flash systems is through the top of the director
board. A black plastic cover protects the director board components and must be
removed to access the DIMMs. VMAX All Flash director boards have 16 DIMM
slots for system cache. All 16 slots must be populated with the same sized DIMMs.
16 GB, 32 GB, and 64 GB DIMMs are available for VMAX All Flash configurations.
A map of the DIMM slots is provided on the director board, as shown in the
diagram.
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VMAX All Flash Common Components
Overview
Embedded "MiniSP"
Within each VMAX All Flash engine, two Management Modules are used by the
director boards to monitor and control the environment in which it operates. The
Management Modules are responsible for monitoring the SPS units and
communicating with the other engines in the system. In Engine 1, Management
Module Control Stations (MMCSs) are used. MMCSs have an embedded “MiniSP”
used as the Service Access or Service Processor for the system. In Engines 2
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VMAX All Flash Common Components
through 8, when present, standard Management Modules (MMs) are used for
monitoring and communications. The Management Modules do not have the
embedded “MiniSP”.
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VMAX All Flash Common Components
Overview
Back-end I/O modules are used for connectivity to the drives in a DAE. The
modules are redundant across directors, with each module providing connectivity to
the DAEs in a V-Brick.
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VMAX All Flash Common Components
Overview
Front-end directors provide front-end host or remote array connectivity to VMAX All
Flash arrays. Shown here is a 4-port 8 GB Fibre Channel module. VMAX All Flash
arrays support Fibre Channel, iSCSI, FICON, SRDF, and eNAS front-end modules.
Module support is model-specific and the number of ports per module varies. See
configuration options at www.dell.com.
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VMAX All Flash Common Components
Overview
Vault to Flash, or Flash modules are used to store data from cache during a
vaulting event, such as a power-down of the system. Multiple sizes of Flash
modules are available for VMAX All Flash arrays. See model-specific configuration
options at www.dell.com.
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VMAX All Flash Common Components
Overview
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VMAX All Flash Common Components
Overview
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VMAX All Flash 250F Components
Introduction
This lesson covers components specific to VMAX All Flash 250F arrays.
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VMAX All Flash 250F Components
Overview
2 DAEs
Two SPSs
Two 25-Drive DAEs
Engine
The VMAX 250F V-Brick consists of an engine, two 25-drive DAEs, and two SPSs.
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VMAX All Flash 250F Components
Overview
Each VMAX All Flash director board has dual CPU sockets that support multi-core,
multi-threaded Intel processors. The VMAX 250F director board has two Intel
Broadwell 12-core CPUs for a total of 24 cores per director board. Cache
configurations per director board include 256 GB, 512 GB, and 1 TB.
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VMAX All Flash 250F Components
Overview
The VMAX 250F engine supports two Management Modules and eleven I/O
module slots are available per director board. The VMAX 250F director boards
support up to three Vault to Flash modules in slots 0, 1, and 6. The Vault to Flash
module population order is slot 0 first, slot 6 second, and slot 1 third. All Vault to
Flash modules in the engine need to be the same capacity. There are up to four
front-end I/O modules in slots 2, 3, 8, and 9. Front-end I/O modules are always
added in pairs across director boards. Slot 4 is used for the back-end I/O modules
for connections to the disk drives in the DAEs. Slot 5 is empty and slot 7 is used for
the hardware compression I/O module. Finally, slot 10 is used for the directly
connected 56 Gb/s inter-director links in dual-engine systems.
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VMAX All Flash 250F Components
Overview
Front
Rear
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VMAX All Flash 250F Components
Shown here is the VMAX 250F 25-drive DAE. Up to 25 2.5" drives are installed in
the front of the DAE. The VMAX 250F DAE supports 12 Gb/sec SAS connectivity
and requires 12 Gb/sec SAS flash drives. In the rear of the DAE, dual link control
cards (LCC) connect to the back-end director modules, and two power supplies
(PS) with fans provide redundant power and cooling to the DAE. Air is drawn in
from the front of the DAE and expelled through the back using N+1 adaptive
cooling. If one of the fans in the DAE fails, the other will speed up to ensure proper
cooling to the drives.
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VMAX All Flash 250F Components
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VMAX All Flash 250F Components
Overview
VMAX All Flash 250F power components include a Power Distribution Panel (PDP)
and a Power Distribution Unit (PDU). The PDP enables power input to the system
for single- or three-phase power depending on the configuration. The PDU provides
power to the engines, DAEs, and SPSs in the system. Vertical PDPs and PDUs are
mounted to the sides of the rack, and are accessible from the rear of the system.
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VMAX All Flash 250F Components
Overview
A VMAX 250F V-Brick includes one engine, two 25-drive DAEs, and a pair of
SPSs, and requires just 10U of rack space. A single VMAX 250F consists of one or
two V-Bricks. In a VMAX 250F with two V-Bricks, the upper 20U of a standard Dell
EMC rack can be used for third-party components, such as servers or switches, or
a second, independent VMAX 250F system. Third-party racking is also available.
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VMAX All Flash 950F Components
Introduction
This lesson covers components specific to VMAX All Flash 950F arrays.
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VMAX All Flash 950F Components
Overview
Two SPSs
Engine
The building block of a VMAX All Flash system is a V-Brick, which consists of an
engine and two Drive Array Enclosures (DAEs), supported by a pair of Standby
Power Supplies (SPSs). The VMAX 250F uses a 25-drive DAE, while the VMAX
950F uses a 120-drive DAE.
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VMAX All Flash 950F Components
Overview
Each VMAX All Flash director board has dual CPU sockets that support multi-core,
multi-threaded Intel processors. The VMAX 950F director board has two Intel
Broadwell 18-core CPUs for a total of 36 cores per director board. Cache
configurations per director board include 512 GB and 1 TB.
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VMAX All Flash 950F Components
Overview
The VMAX 950F engine supports two Management Modules and eleven I/O
module slots are available per director board. The VMAX 950F director boards
support up to four Vault to Flash modules in slots 0, 1, 6, and 7. The Vault to Flash
module population order is slot 0 first, slot 6 second, slot 1 third, and slot 7 fourth.
All Vault to Flash modules in the engine need to be the same capacity. There are
up to three front-end I/O modules in slots 2, 3, and 8. Front-end I/O modules are
always added in pairs across director boards. The compression module is installed
by default in slot 9 in Open Systems and Mixed configurations. In Mainframe-only
VMAX 950F models, compression modules are not used and slot 9 can be used for
front-end IO modules. Slot 4 and 5 are used for the back-end I/O modules for
connections to the disk drives in the DAEs. Finally, slot 10 is used for the directly
connected 56 Gb/s inter-director links in multi-engine systems only.
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VMAX All Flash 950F Components
Overview
Top
Front Rear
The DAE used in the VMAX 950F contains up to 120 2.5" drives, accessed from
the top of the DAE as shown here. VMAX 950F DAE supports two 6 Gb/sec SAS
connections on the back end. Up to ten cooling fans are included in the 120-drive
DAE providing N+2 adaptive cooling. If one fan fails, the others will speed up to
ensure proper cooling to the DAE. The 120-drive DAE has a System Status Card
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VMAX All Flash 950F Components
(SSC) in the front. The SSC is responsible for environmental monitoring of the DAE
components. In the rear of the DAE, dual Link Control Cards (LCCs) are used to
connect to the back-end directors. Four power supplies, two in each power zone (A
and B) are included and provide redundant power to the DAE. Shipping screws,
used to secure the DAE in the rack for shipping, need to be removed in order to
provide access to and service components of the DAE.
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VMAX All Flash 950F Components
Ethernet Switches
Overview
Every VMAX All Flash 950F system contains two Ethernet switches for the internal
management network. Each switch connects to every engine in the configuration
through Ethernet ports on the MMCS or MM of the director board. The Ethernet
switches also connect to the InfiniBand switches through the management ports.
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VMAX All Flash 950F Components
Overview
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VMAX All Flash 950F Components
Overview
MIBE B
MIBE A
Dual 18-port InfiniBand (IB) switches, also known as Matrix Interface Board
Enclosures (MIBEs), are installed in multi-engine VMAX All Flash 950F systems
only. MIBE A is located on the bottom and MIBE B is located on the top. If a single-
engine system is upgraded to a multi-engine system, IB switches are included as
part of the upgrade and need to be installed in the rack. Both IB switches connect
to each Ethernet switch and to every director board through the fabric module for
inter-director communications. IB switches are located in System Bay 1, and
connect redundantly to every director board in all bays in the configuration.
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VMAX All Flash 950F Components
Overview
VMAX All Flash 950F systems use a 2U horizontal Power Distribution Unit (PDU)
pair. The PDU combines the Power Distribution Panel (PDP) and PDU
functionality. Two PDU units are installed, each with six groups of four outlets
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VMAX All Flash 950F Components
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VMAX All Flash 950F Components
Overview
SPS
InfiniBand Switches
PDU
Ethernet Switches
KVM Work Tray
SPS
SPS
System Bay 1 System Bay 1 System Bays 2-4 System Bays 2-4
Single V-Brick Dual V-Brick Odd number V-Brick Even number V-Brick
A VMAX 950F can have up to 8 V-Bricks in four System Bays. A VMAX 950F V-
Brick includes one engine, two 120-drive DAEs, and a pair of SPSs. With this
minimum configuration, System Bay 1 would also contain two Power Distribution
Units (PDUs), two Ethernet switches, and a Keyboard, Video, Mouse (KVM)
component. Each bay in a VMAX 950F can contain up to two V-Bricks. The first
bay in a configuration contains a KVM and Ethernet switches. When a second V-
Brick is installed in the first bay, a pair of InfiniBand (IB) switches for multi-engine
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VMAX All Flash 950F Components
Fabric interconnect and a pair of SPSs are also installed. Each additional bay
added to the configuration can contain up to two V-Bricks. The KVM, Ethernet
switches, and IB switches with their supporting SPSs are in the first system bay
only. A work tray is included in all other bays for connecting a service laptop, if
desired.
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VMAX All Flash 950F Components
Introduction
This lab is designed to help identify and locate different components in PowerMax
and VMAX All Flash arrays.
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Summary
Summary
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Cabling and Configuration
Introduction
This module focuses on the cabling and configuration of PowerMax 2000 and
8000, and VMAX All Flash 250F and 950F arrays.
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Cabling and Configuration
Introduction
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Cabling and Configuration
Overview
The number of bays in PowerMax and VMAX All Flash arrays depends on the
model, customer requirements and the organization of the data center. The layout
of bays depends on what type of layout is preferred or available. In certain data
centers, walls, poles, or other bays may interrupt and prevent an adjacent layout.
Dell EMC offers flexible dispersion of PowerMax and VMAX All Flash bays.
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Cabling and Configuration
Bay Cabling
Overview
Cabling for PowerMax 8000 and VMAX All Flash 950F arrays includes power,
Ethernet, Fabric, back-end, and front-end. Cutouts in bays enable proper cable
routing between bays. Since PowerMax 2000 and VMAX All Flash 250F are single-
bay configurations, all cabling is done within the bay. Cabling for PowerMax 2000
and VMAX All Flash 250F include power, back-end, front-end, and inter-director
connections. No Ethernet or IB switches are installed in PowerMax 2000 or VMAX
All Flash 250F systems.
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Cabling and Configuration
Cable Routing
Overview
Dell EMC racks contain vertical channel brackets for routing system, host, and
power cables. There are also horizontal brackets and trays used to properly dress
system and host cables attached to the engines.
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Cabling and Configuration
Overview
PowerMax 8000 systems have a maximum of eight engines in two bays. VMAX All
Flash 950F systems have a maximum of eight engines in four bays.
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Cabling and Configuration
Overview
Dispersion of PowerMax 8000 and VMAX All Flash 950F systems is supported for
up to 25 meters (82 feet) from System Bay 1, allowing flexibility in layout. System
bays two, three, and four must be cabled to System Bay 1 for Ethernet and IB
switch connections. Lines shown connecting bays represent multiple InfiniBand and
Ethernet links.
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Cabling and Configuration
Overview
Mixed layout configurations of VMAX All Flash 950F systems indicates a mixing of
adjacent and dispersed bays. Lines shown connecting bays represent multiple
InfiniBand and Ethernet links.
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Cabling and Configuration
Inter-Engine Connectivity
Overview
In multi-engine PowerMax 8000 and VMAX All Flash 950F arrays, all engines are
connected to System Bay 1. System Bay 1 has a Fabric which is a pair of
InfiniBand switches also known as MIBEs. MIBEs are present in multi-engine
configurations only. Also located in System Bay 1 is a pair of Ethernet switches.
The Ethernet switches are present in both one-engine and multi-engine
configurations.
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Cabling and Configuration
Overview
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Cabling and Configuration
Overview
Cables run between bays use cutouts on the sides of the bays. MIBE cabling is
done through upper cutouts in bays from the Fabric modules to the IB switches.
Systems with adjacent layouts use three, five, or eight-meter copper cables to
connect engines back to the MIBE in System Bay 1.
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Cabling and Configuration
Overview
Each engine has modules used for management, which provide ports for
connection to Ethernet switches located in System Bay 1. Ethernet switches are
installed in PowerMax 8000 and VMAX All Flash 950F systems only. Engine 1
includes two Management Module Control Stations (MMCSs), one per director
board. Both MMCSs in Engine 1 are connected to each Ethernet switch. In all other
engines, Management Modules (MMs) are installed in each director board.
Management cables are run from the MM of the odd director using lime green
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Cabling and Configuration
Ethernet cables to Ethernet switch A. Management cables are run from the MM of
the even director using violet Ethernet cables to Ethernet switch B.
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Cabling and Configuration
Overview
Engine 1 - Director 2
MMCS 2
Engine 1 - Director 1
MMCS 1
From: Eng-2 MM 4
To: EtherSwitch-B Port 5
MM B Engine 2 - Director 4
Engine 2 - Director 3
MM A
In PowerMax 8000 and VMAX 950F systems, the cabling of each director board to
the Ethernet switches is very specific. In this example, a VMAX 950F is shown.
MMCSs in engine 1 connect to both switches, and MMs in all other engines
connect to a single switch. Even-numbered director boards connect through the
MMs to Ethernet switch B using violet-colored cables. Odd-numbered director
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Cabling and Configuration
boards connect through the MMs to Ethernet switch A using lime green-colored
cables. Labels are attached to each cable to identify to and from locations. Use
these cable labels to facilitate any cabling that may need to be completed. Port 3
on each Ethernet switch is intentionally left unpopulated. Port 4 is used to connect
to the MIBEs. Ethernet switch B Port 4 connects to MIBE B and Ethernet switch A
Port 4 connects to MIBE A. Wiring diagrams are available through Simplified
Symmwin verification scripts.
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Cabling and Configuration
Overview
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Cabling and Configuration
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Cabling and Configuration
Overview
PowerMax 8000 and VMAX 950F routing for Ethernet cables is very similar to the
MIBE cabling in that the upper cutouts and brackets are used. Once in System
Bay 1, the cables are routed through the middle cable channel and into the
Ethernet switch.
In all PowerMax and VMAX All Flash models, Engine 1 includes two MMCSs (one
per director board). MMCS cabling in PowerMax 8000 and VMAX All Flash 950F
arrays include cables from the MMCSs that run to Ethernet switches for
management and communications. An Ethernet cable connection is also provided
for customer access to GuestOS services, such as embedded Unisphere for
PowerMax and Solutions Enabler. MMCSs connect to the SPSs that support the
engine for monitoring. Additional cables from the MMCS are used for service
activities such as connection to a service laptop or a KVM component. A
connection for a USB device for code load and file transfer, as well as a connection
for the customer network is also available. In rare instances, a modem can be used
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Cabling and Configuration
for dial-in and dial-out functionality. A modem cable is included but generally not
used.
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Cabling and Configuration
Overview
In PowerMax 2000 and VMAX All Flash 250F models, Engine 1 includes two
MMCSs (one per director board). MMCS cabling in PowerMax 2000 and VMAX
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Cabling and Configuration
250F include a violet Ethernet cable that connects director 1 to director 2 for inter-
director communications. An Ethernet cable connection is also provided for
customer access to GuestOS services, such as embedded Unisphere for
PowerMax and Solutions Enabler. A green cable and connector have a red
Ethernet cable attached and dressed to the side of the cabinet for connection to a
service laptop, which is not included with these systems. MMCSs connect to the
SPSs that support the engine for monitoring. A connection for a USB device for
code load and file transfer, as well as a connection for the customer network is also
available. In rare instances, a modem can be used for dial-in and dial-out
functionality. A modem cable is included but generally not used.
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Cabling and Configuration
Overview
PowerMax 8000 systems use 24-drive DAEs. A brick consists of an engine and two
DAEs. The first DAE and part of the second DAE are populated for the first or odd
engine. When a second or even engine is installed, a third DAE is installed. The
remainder of the drives in the second DAE and all of the drives in the third DAE are
populated for the second engine. The DAE connections run from the LCCs to the
back-end director ports as shown. Notice that the second DAE, known as the
shared DAE, is connected to both engines.
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Cabling and Configuration
Overview
PowerMax 8000 systems use 24-drive DAEs. A brick consists of an engine and two
DAEs. The DAE connections run from the LCCs to the back-end director ports as
shown.
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Cabling and Configuration
Overview
VMAX 950F systems use a 120-drive DAE. The DAE connections run from the
LCCs to the back-end director ports as shown. Port 0 from each DAE is connected
to the odd (bottom) director board, and Port 1 is connected to the even (top)
director board.
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Cabling and Configuration
Overview
Cabling for the 25-drive DAE used in the VMAX 250F models is shown here. Note
that there is only one back-end module per director board connecting to the DAEs
in the VMAX 250F. This differs from all other VMAX All Flash and all PowerMax
models.
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Cabling and Configuration
LCC Configuration
Overview
LEDs on 25-drive and 120-drive DAE LCCs indicate connectivity and status. 24-
drive DAE LCCs do not have the LED indicators. The Enclosure ID is 0 for direct-
attached DAEs. The dual 7-segment display, or link as it is marked, is the logical
port from the back-end director port that is attaching to this DAE/LCC.
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Cabling and Configuration
Overview
Each PowerMax 8000 system bay can include up to eight Li-Ion SPS modules. The
number of SPSs depends on the number of bricks in the bay.
SPS 1A and 1B provide back-up power to the first engine in a system bay
– Engine 1 in System Bay 1
– Engine 5 in System Bay 2
– When there is more than one brick in a system
o SPS 1A powers MIBE A, PS A
o SPS 1B powers MIBE A, PS B
SPS 2A and 2B provide back-up power to the second engine in a system bay
– Engine 2 in System Bay 1
– Engine 6 in System Bay 2
– When there is more than one brick in a system
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Cabling and Configuration
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Cabling and Configuration
Overview
PowerMax 2000 systems contain up to four Li-Ion SPS modules. the number of
SPSs depends on the number of bricks in the system.
SPS 3A and 3B provide back-up power to engine 1
– Located in the bottom of the rack
SPS 2A and 2B provide back-up power to engine 2
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Cabling and Configuration
Overview
Each VMAX All Flash 950F system bay can include up to six Li-Ion SPS modules.
The number of SPSs depends on the number of V-Bricks in the bay.
SPS 1A and 1B provide back-up power to the odd engine in a bay
– Engine 1, 3, 5, 7
– Provide power to IB switch A in System Bay 1 when installed (multi-engine
systems only)
SPS 2A and 2B provide back-up power to the even engine in a bay
– Engine 2, 4, 6, 8
SPS 3A and 3B provide back-up power to the odd engine in a bay
– Engine 1, 3, 5, 7
– Provide power to IB switch B in System Bay 1 when installed (multi-engine
systems only)
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Cabling and Configuration
Overview
Each VMAX All Flash 250F system can include up to four Li-Ion SPS modules. The
number of SPSs depends on the number of V-Bricks in the system. There is no
SPS 1A and 1B in VMAX 250F systems.
SPS 3A and 3B provide back-up power to engine 1
– Located in the bottom of the rack
SPS 2A and 2B provide back-up power to engine 2
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Cabling and Configuration
Introduction
This lab is designed to help verify cabling and proper module installation in
PowerMax and VMAX All Flash arrays.
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Summary
Summary
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System Installation
Introduction
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Install Preparation
Install Preparation
Introduction
This lesson introduces reference guides, websites, and other software tools that
are used to install and perform an initial configuration of PowerMax and VMAX All
Flash arrays.
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Install Preparation
Overview
Shown here is a list of websites and software applications that are used to properly
install PowerMax and VMAX All Flash arrays. These tools are covered in the order
that they are used during an installation.
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Install Preparation
Overview
There are two primary locations to obtain product documentation and support, the
Dell EMC Online Support website and the SolVe Desktop Tool. The home page of
Dell EMC Online Support is shown here. To go to the support site, click the link
https://www.dell.com/support. Information can be found by performing a general
search, finding a product by name, or finding a product by product ID. Dell EMC
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Install Preparation
Online Support contains links to Support Tasks. Here you can create/manage
service requests, chat with a support agent, order parts, and so on. There are also
links to other valuable tools and sites such as Symmipedia and the SolVe Desktop
tool.
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Install Preparation
Symmipedia
Overview
Symmipedia is the configuration group website for PowerMax, VMAX All Flash,
VMAX3, VMAX, DMX, and Symmetrix arrays. Information and links to supported
hardware, PowerMaxOS/HYPERMAX OS releases and target code levels, release
notes, updates, and general service configuration information can be found here.
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Install Preparation
To locate and download the correct code level for the installation, click the Code
Information link.
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Install Preparation
Overview
Shown here are the LATEST and TARGET code levels at course publication time.
The LATEST and TARGET code levels may or may not differ. Most installations
use the TARGET version. However, there are exceptions when a customer
requires or requests a previous version or the LATEST version.
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Install Preparation
Overview
Shown here is the home page of the SolVe Desktop tool. SolVe Desktop is an
interactive, stand-alone application that provides access to documentation and
Procedure Generators. Procedure Generators create specific, step-by-step
procedures for servicing Dell EMC products. To download the SolVe Desktop tool,
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Install Preparation
In this case, the PowerMax and VMAX generator has been downloaded and is
ready to access. To proceed, select the product family and click Next.
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Install Preparation
Overview
Shown here on the left is the SolVe Desktop PowerMax and VMAX home page
with the various model menus expanded. Each model displays a Partner and
Internal Procedures section and a Customer Service Documentation section.
The right side shows the SolVe Online version of the PowerMax and VMAX home
page with a similar layout.
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Install Preparation
Overview
Shown here are the available SolVe Desktop PowerMax Family customer service
documents. The latest copy of all documents in the Reference Material section
should be downloaded and studied before the installation occurs.
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Install Preparation
Depending on the model, locate and download the appropriate installation guide.
Each installation guide is custom generated dependent on selections made, such
as model, power phase, rack type, with/without eNAS or eMGMT, and if the site is
connected to the Internet. All documents are also available using the SolVe Online
version.
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Install Preparation
Overview
There are two different Procedure Generators, one for internal Dell EMC
employees and one for Dell EMC Business partners. After selecting the appropriate
model, locate and run the appropriate Procedure Generator. Download and run the
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Install Preparation
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Install Preparation
CreateProc.smp File
Overview
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Install Preparation
Overview
Users who select the Procedure Generator (Internal) link that are Dell EMC
employees or contractors with the proper credentials are directed to the
Symmipedia page displayed here. This page includes an overview of the tool and
instructions to download, install, and run the Symmetrix Enhanced Procedure
Generator (EPG).
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Install Preparation
The EPG is run through SymmWin using a script that is named createproc.smp.
This script requires the user to select the activity, enter scheduling information, and
select the relevant BIN files that are created. If a Solve Engine Activity is required,
the EPG reviews the SymmWin Build plan and informs the user.
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Install Preparation
Overview
After the EPG has been downloaded and the SymmWin folder has been updated,
launch SymmWin. Note that the EPG must run from within the SymmWin
application. If you attempt to run the EPG as a stand-alone program, an error
message is displayed.
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Install Preparation
Once logged in, select Procedures then Enter and Run a procedure. In the
Module name field, type CreateProc, in the Procedure field, type run(). Click Ok.
The script asks which activity is wanted and requests a bin (configuration) file.
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Install Preparation
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Install Preparation
Overview
Shown here is an example of a Verify VMAX Setup script EPG output. Page one of
thirteen is displayed here.
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Install Preparation
Overview
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Install Preparation
Central Manager
Overview
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Install Preparation
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Install Preparation
Credential Output
Overview
Once the correct serial number has been chosen, details for the credential are
required. The Duration can be 1 hour to 240 hours. Choose the Activity level and
the Start Hour. Click the Create button. The created credential is displayed on the
screen. If you check the Email box under the Dispatch Preferences, an email
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Install Preparation
providing the credential information is automatically generated and sent to you. The
credential is based on the user, access level, serial number of the array, time,
duration, and activity. This login information is held in a logfile and can be traced
back to a specific user and a specific event if required.
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Install Preparation
Overview
The Central Manager My Profile page enables you to change or email your current
password, register or unregister your phone, and change some of the default
Configuration Parameters. To proceed, click the Update button.
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Install Preparation
Overview
Unlike VMAX 950F arrays, Keyboard Video Mouse (KVM) components are not
included with PowerMax or VMAX 250F arrays. A service laptop, which is not
provided, must be connected to a POS port when onsite to act as the KVM. A red
Ethernet service cable is provided with the system for connecting a service laptop
to the POS port. In PowerMax 8000 arrays, the red cable is coiled and attached to
the service tray. With the PowerMax 2000 and VMAX 250F systems, the cable is
coiled and attached to the rails of the rack. Another option is a user-provided KVM.
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Install Preparation
IP Switcher Tool
Overview
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Install Preparation
The IP Switcher Tool is used when connecting a service laptop to PowerMax and
VMAX All Flash systems that do not have a KVM. These models include the VMAX
250F, PowerMax 2000, and PowerMax 8000 arrays. Knowledge Base (KB) article
304284 defines what the IP Switcher Tool is and how to use it.
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Install Preparation
Overview
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Install Preparation
MMCS Desktop
Overview
Shown here is the MMCS desktop. To launch Simplified Symmwin, click the
Simplified Symmwin button.
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Install Preparation
Simplified Symmwin
Overview
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Install Preparation
Upon logging into Simplified Symmwin, View Blocks for Site Note and Tasks are
displayed. Across the bottom of the screen, you can see other buttons for View
Blocks that can be opened, including: Site Info, Lock Management, System
Management, Cabling Diagrams, Environmental Reports, Configuration Physical,
SolVe Diagrams, and Replacement Logs. On the lower right of the screen, the User
and Role are displayed. Depending on the access level of the user, options differ.
In this example, the user is logged in as Engineering Support.
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Install Preparation
Overview
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Install Preparation
Activate Software
Overview
Enter the License Activation Code (LAC). Note that for a new system, the LAC is
identical to the VMAX/PowerMax Serial Number. The LAC file is generated and
made available for download and emailed to you. This license activation file must
be installed on the PowerMax or VMAX All Flash system during system installation.
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Install Preparation
Introduction
To download, install, and explore SolVe Desktop and to download, install, and
explore the Symmetrix Enhanced Procedure Generator.
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Install Preparation
Introduction
To familiarize the student with the process of obtaining a service level credential for
access to a PowerMax or VMAX All Flash array.
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Install Preparation
Introduction
Download and use the IP Switcher Tool, or manually connect to the Point of
Service (POS) ports.
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Hardware Installation
Hardware Installation
Introduction
This lesson covers tools and information to assist in installing and initially
configuring a PowerMax or VMAX All Flash array.
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Hardware Installation
Overview
Here are more documents and tools to locate, download/access, and study before
going on site for an installation. To open the E-Lab Interoperability Navigator, click
the link https://elabnavigator.emc.com/eln/elnhome.
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Hardware Installation
Overview
The number and type of kits that are shipped with the system depend on whether
the system bays are adjacent or dispersed, and the number of DAEs present.
Although some tools are shipped with the system kits, other tools are required to
complete installation.
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Hardware Installation
Overview
A lift tool is used to help with installing switches, SPSs, DAEs, or engines by a
single individual. The use of the portable lift to move components is recommended
but not required for installations into a rack that are under 49 inches (1.24 meters).
However, if the component is being installed in a rack position that is above 49
inches, then a portable lift should be used.
The portable lift that service personnel commonly use is manufactured by Alum-a-
Lift. Instructions for this lift are in the lift kit. To access more information including
assembly, use, and ordering information, click the link to the Symmipedia lift tool
page http://www.corkc4.isus.emc.com/wiki/index.php/Lift_Tool.
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Hardware Installation
System Acclimation
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Hardware Installation
Overview
The PowerMax and VMAX All Flash systems and components must acclimate to
the operating environment before applying power. Otherwise, the components may
experience changes in temperature and humidity which could cause condensation
to form. Find the hardware acclimation times in the Dell EMC PowerMax Family
Site Planning Guide or the Dell EMC VMAX All Flash Site Planning Guide. Do not
apply power before the number of hours specified in the table.
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Hardware Installation
Overview
Before applying power, ensure that all cables and module components are properly
seated. Remove all shipping hardware. Remove the DAE shipping screws on
VMAX 950F systems.
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Hardware Installation
Overview
Circuit breakers ON –
AC power within
specification
Providing the correct source AC power is the responsibility of the electrician at the
customer site. However, the Customer Engineer should verify that the correct
power is being supplied. The output on each customer supplied PDU should be
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Hardware Installation
within the AC power specification. Dell EMC recommends that the electrician is
present at the customer site during installation to verify power redundancy.
Each bay in a PowerMax or VMAX All Flash array has two power zones, A, and B.
Each power zone must be connected to different PDUs at the customer site. Not
having proper power connections leaves the array in a vulnerable state and causes
the array to vault and go to an offline state. It remains that way until sufficient
power can be restored to the unit.
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Hardware Installation
Overview
PowerMax and VMAX All Flash arrays can be supplied power using one of three
wiring configurations, single-phase, three-phase delta, and three-phase wye.
Shown here are the single-phase AC power specifications for a PowerMax 8000
array. Refer to the applicable installation guide for the specifications of the different
models. The currently available installation guides include the PowerMax 2000
Installation Guide, PowerMax 8000 Installation Guide, VMAX All Flash 250F
Installation Guide, and the VMAX All Flash Installation Guide. The VMAX All Flash
Installation Guide is specific to the VMAX 450F, VMAX 850F, and VMAX 950F
models.
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Hardware Installation
Overview
Shown here are the AC power specifications for both three-phase delta and three-
phase wye configurations for a PowerMax 8000 array. Refer to the applicable
installation guide for the specifications of the different models.
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Hardware Installation
Overview
For a single PowerMax 2000 system in a rack on three-phase power, a line cord in
the P1 outlet energizes PDU outlets 1-18 on circuit breakers 1-6. If a second
system is added to the rack, you must add a line cord in the P2 outlet to energize
PDU outlets 19-37 on circuit breakers 7-12. No jumpers are required for three-
phase power.
The line cords and jumpers vary depending on the model and whether the input is
three-phase or single-phase. See the Dell EMC PowerMax Family Site Planning
Guide for the complete details.
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Hardware Installation
PDU Labels
Overview
For all bays, locate and complete a PDU label. Include the customer circuit breaker
number for each PDU. For three-phase power, enter data only in the P1 column.
Place the labels on the rear cabinet sidewall for side A and B.
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Hardware Installation
Overview
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Hardware Installation
Overview
1 V-Brick 2 V-Bricks
Each rack contains two sets of power distribution equipment consisting of a Power
Distribution Panel (PDP) and a Power Distribution Unit (PDU). PDP input
connectors differ depending on the customer input power.
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Hardware Installation
Overview
To power on a VMAX 250F system, press the PDP switch to the ON position for
both zone A and zone B.
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Hardware Installation
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Hardware Installation
Overview
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Hardware Installation
Overview
On the rear door of each bay, push in the power tee breakers (1-6) for zone A to
the ON position. Then immediately push in the power tee breakers (1-6) of zone B.
When powering on the system, turn on power to all breakers in all bays
sequentially without significant delay. The bays can be powered up in any order.
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Hardware Installation
Overview
Simplified Symmwin is used to run the Verify VMAX Setup script. Launch Simplified
Symmwin from the desktop and log in using your SSC credential and password.
Upon login, based on user credentials, Simplified Symmwin (or SymmWin for
PSE/Engineering) is automatically launched.
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Hardware Installation
Overview
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Hardware Installation
To verify the system information, launch Simplified Symmwin and click the Site Info
View Block. Next, go to the desktop of the MMCS (KVM desktop for VMAX 950F)
and verify the computer name matches the serial number of the array.
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Hardware Installation
Overview
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Hardware Installation
Run the Verify VMAX Setup script located in the System Management tab of
Simplified Symmwin. The Verify VMAX Setup script verifies the configuration and
status of the system hardware and software.
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Hardware Installation
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Hardware Installation
Overview
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Hardware Installation
Overview
Secure Remote Services is configured during the Verify VMAX Setup script. Shown
here are steps 19 and 20 of a recent Verify VMAX Setup script on a PowerMax
8000. Secure Remote Services deployment requires an IP address for both
MMCS-1 and MMCS-2.
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Hardware Installation
Introduction
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Summary
Summary
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Summary
Introduction
To download, install, and explore SolVe Desktop and to download, install, and
explore the Symmetrix Enhanced Procedure Generator.
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Management
Introduction
This module focuses on the navigation of Simplified Symmwin and the gathering of
log files.
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Simplified Symmwin
Simplified Symmwin
Introduction
Simplified Symmwin is the tool used to perform authorized field maintenance tasks.
This lesson covers the following topics:
Navigating Simplified Symmwin View Blocks
Viewing Simplified Symmwin Replacement Logs
Running Simplified Symmwin Tasks
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Simplified Symmwin
Overview
Refresh
Full Screen/ Fit
on Screen
Minimize
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Simplified Symmwin
Shown here is the landing page for Simplified Symmwin. When first logging in,
confirm the Serial Number and MMCS display the expected values. This
information is shown across the top along with any software options added and the
Code level.
When multiple View Blocks are open, it may be difficult to read what is on the
screen. To expand a View Block to full screen for better viewing, click the far right
icon in the View Block. To exit full screen view, click the icon again.
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Simplified Symmwin
Site Note
Overview
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Simplified Symmwin
Shown here is the Site Note View Block. Notes pertaining to the site and system
are read and updated here before starting any maintenance activities.
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Simplified Symmwin
Site Info
Overview
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Simplified Symmwin
The Site Info View Block contains site-specific details such as the system code
level, serial number, model, and spare service type.
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Simplified Symmwin
Tasks
Overview
Task Actions
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Simplified Symmwin
Maintenance procedures are run in the Tasks View Block. The Tasks View Block
displays completed, failed, and pending tasks. Actions such as running a FRU
replacement script can be performed using the buttons on the lower left of the
screen. The available actions vary based on the user and role.
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Simplified Symmwin
Replacement Logs
Overview
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Simplified Symmwin
Details of Replacement Logs can be displayed using the Show Details button. You
can also click the Change Timeframe button to adjust the timeframe of the
replacements listed.
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Simplified Symmwin
System Management
Overview
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Simplified Symmwin
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Simplified Symmwin
Overview
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Simplified Symmwin
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Simplified Symmwin
Introduction
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Gathering Log Files
Introduction
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Gathering Log Files
Overview
Run the symcfg discover command to update the Solutions Enabler database.
Then, run the symaudit list –sid <sid number> > audit.log command
to gather logs from Solutions Enabler. In this example, the output is directed to the
C:\Temp folder. The bottom graphic shows the location of the audit.log file.
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Gathering Log Files
Overview
Select Events > Audit Log to view the Audit Log in Unisphere for PowerMax. To
view the Audit Log, the user must have Auditor or higher permissions.
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Gathering Log Files
Overview
Symmetrix Trends Performance (STP) data from a PowerMax or VMAX All Flash
array is gathered using the Container Service Access tool. Double-click the
Container Service Access icon on the MMCS desktop, choose vAPP Manager,
click Next, check off TOOLS-0 and/or TOOLS-1, and select Next to proceed.
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Gathering Log Files
Overview
Once the TOOLS Container you selected is displayed, select it and click Connect.
Choose Yes to proceed.
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Gathering Log Files
vApp Manager
Overview
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Gathering Log Files
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Gathering Log Files
Overview
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Gathering Log Files
The vApp Manager Download Logs page is displayed. Select the Export log and
data files link.
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Gathering Log Files
STP Data
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Gathering Log Files
Overview
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Gathering Log Files
Select Files
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Gathering Log Files
Overview
Choose the files to download, or click the Select all files checkbox to download all
the files. The files are selected when the boxes on the left are colored blue. Click
Next to continue.
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Gathering Log Files
Confirm Download
Overview
To confirm the download, click YES. The wizard asks you whether you want to
open or save the file on the local disk. Make your selection to continue. Click the
Finish button when the downloads are complete.
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Gathering Log Files
Introduction
Practice obtaining log information from a PowerMax or VMAX All Flash array.
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Summary
Summary
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Field Replaceable Units (FRUs)
Introduction
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Field Replaceable Units - FRUs
Introduction
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Field Replaceable Units - FRUs
Overview
Please take note of ESD precautions before replacing FRUs. Store circuit boards in
an anti-static bag. Use a ground strap whenever you handle hot replaceable parts.
You must use the ESD kit when handling director boards, DIMMs, and I/O
modules. If an emergency arises and an ESD kit is unavailable, follow the
procedures under “Procedures without an ESD Kit” in the maintenance manual.
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Field Replaceable Units - FRUs
Access Methods
Overview
Onsite connectivity options available for PowerMax and VMAX All Flash arrays
include remote connectivity through Point of Service (POS) ports. Note that
PowerMax and VMAX All Flash 250F arrays do not have a KVM, and therefore,
remote connectivity is only available using remote service ports. In the PowerMax
and VMAX All Flash 450F/850F/950F models, red service cables are provided in
the rear of each bay for remote connectivity. Red service cables are also included
with the work trays in the front of these arrays. VMAX All Flash 250F models
include the red service cable in the front of the array for remote connectivity. No
work tray is included in this model.
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Field Replaceable Units - FRUs
IP Switcher Tool
Overview
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Field Replaceable Units - FRUs
Overview
Download the IPSwitcher Tool from support.emc.com and install on the service
laptop for connectivity from the POS Work Tray. Be sure to disable your wireless
adapter. Once you have selected the Connect To MMCS button, the IP Address
will be changed on the local service laptop. The IPSwitcher Tool launches your
Internet Explorer browser. It will populate the browser URL with the correct path
and port number to automate the connection to the MMCS. For example:
https://172.16.255.252:9519/ would be the connection IP if we were to click
Connect to MMCS in the above picture. Once you have completed your work it is
important to properly disconnect by clicking the Disconnect button. This will set
your laptops NIC back to the Dell EMC standard default setting of DHCP.
A. Product Select - Used to select the product you wish to connect to.
B. Local Ethernet Network Card - This field is the physical network card on the
local field service laptop. The local field service laptop connection will default to
the laptop’s onboard Ethernet card.
C. MMCS Connection – Selects which MMCS you wish to connect to. Options
offered currently are MMCS-1 and MMCS-2.
D. VMAX Internal Subnet Connection – This drop down provides the user with an
option to select either the 172.16.255 or 172.17.255 subnets, allowing flexibility
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Field Replaceable Units - FRUs
to connect to either subnet in the event that one of the internal subnets is
offline.
E. Connect/Disconnect Button – When selected, utility will change the local service
laptop network IP address and start the Remotely Anywhere session.
Note: On some laptops, this program may need to be launched with a right click,
using run as admin and may also require the user to change from https to http.
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Field Replaceable Units - FRUs
Overview
For purposes of reference throughout this course, the following terms are used:
“CE” refers to on-site technicians, such as, but not limited to: CSE_REP,
CSE_MNT, CSE_UPG, CSE_ENG, CSE_ERS, and ASP_DSK
“PSE” refers to people in the PSE lab, such as, but not limited to: PSE_REP,
PSE_MNT, PSE_UPG, PSE_ENG, ENG_REP, and ENG_ENG
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Field Replaceable Units - FRUs
Overview
As an example of using Simplified Symmwin for running scripts, you will lead
through a Director Power Supply replacement script. After logging in, select the
Tasks View block in Simplified Symmwin to display the available tasks to be run.
Highlight the task to be performed by single clicking it, and then clicking on the Run
button.
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Overview
The component replacement script will check to make sure you want to proceed
with the replacement task previously selected. In this example, you have the option
to continue executing the replacement script for the Director Power Supply by
selecting the Next button, or abort the script by selecting the Cancel button. Select
Next to advance the script.
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Overview
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Roll On to Zoom
Overview
After checking the box, place the cursor over the highlighted component in the
photo to enlarge the view for easier identification.
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Overview
Step-by-step instructions
The Replace Component instructions page gives the on-site technician several
very useful tools to proceed with the component replacement. Links to wiring
diagrams, where appropriate, and animations of the replacement tasks are
provided. Depending on the scope of the replacement, other documentation or
diagrams may also be provided.
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A sequence of check boxes is provided as a guide for all the necessary steps to
replace the component. Check the boxes as each step is completed or click the
Check all button.
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Wiring Diagram
Overview
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Animated Instructions
Overview
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Component Replacement
Overview
After all steps of the component replacement have been performed, and the step
boxes are checked, select the Finish button to proceed with the script.
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Overview
The Summary page contains a message that the script has completed successfully
and any relevant status information.
If the script does not complete successfully, the user will not see the Summary
Page. Instead, a Red Box or fault page will be displayed with error codes and a
status for the fault, as well as a pointer to the script error log. In the event of a failed
script (red box), contact Dell EMC Support immediately.
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Overview
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Overview
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Overview
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Drive Identification
Overview
Drive identification in the PowerMax and VMAX All Flash arrays includes the
System Bay in which the drive resides, the DAE type and number, and the drive
physical location by row and column within a DAE. In addition, the engine, chain,
enclosure, disk, and spindle information are provided.
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DAEs
Overview
The VMAX All Flash 250F model uses a 25-drive DAE, known as a 25S. The
VMAX All Flash 450F, 850F, and 950F models use the 120S, which is a 120-drive
DAE. The PowerMax 2000 and 8000 systems use the 24-drive DAE, or 24S. Also
included in the drive identification string is the DAE number within the associated
bay, as shown here.
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Drive Location
Overview
The drive physical location within a DAE includes a Row and Column indication.
Note that there are no Row indicators in the 25S DAE, as there is only one row,
and there are 25 columns, or slots, for drives, labeled 0 through 24 in decimal.
There are also no Row indicators in the PowerMax 2000 and PowerMax 8000
DAEs. There are 24 columns and the slots are labelled 0 through 23 in decimal in
the 24S DAE. The 120S has six rows of drives, labeled A through F, and 20
columns (slots) for drives, numbered (in decimal) 0 through 19. It is important to
follow scripts and diagrams for drive numbering when replacing drives in VMAX All
Flash and PowerMax DAEs.
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Overview
Shown here are the Engine, Chain and Enclosure (Enc). The engine is 1 through 8,
based on the configuration. Chain indicates the port from the back end IO module.
Port A is known as Chain 0, and port B is Chain 1. The Enclosure ID designates
direct-attached DAEs, labeled Enc 0.
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Special Considerations
Overview
There are special considerations with certain FRU activities. Some FRU activities
require more work outside of scripted procedures. Here are some examples that
we will look at.
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Overview
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Overview
Any attempted repair task for MMCS-1 related components from MMCS-1 will
generate a warning reminder to switch to and run the task from MMCS-2.
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Connecting to MMCS-2
Overview
When connected to Secondary MMCS-2 you will notice the gadget box is yellow
and displays that you are, in fact, connected to Secondary MMCS-2. The Site Info
page will also display which MMCS is currently communicating with the storage
array.
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Overview
After logging into MMCS-2, select the Tasks view, highlight the replacement task,
and then select the Run button.
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Overview
MMCS-2 will very likely go into an elevated privilege mode. If not, use the script to
promote MMCS-2 to elevated state.
When MMCS-2 is in Elevated Privilege mode, the yellow box on the MMCS
desktop turns red as an indicator. MMCS-2 can now run the limited number of
maintenance tasks allocated to it.
A typical task replacement sequence, as seen in the earlier example, will continue
to execute.
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Overview
Lithium-ion standby power supply (Li-Ion SPS) modules provide battery backup
functionality. These are lighter and have a longer shelf life than lead acid SPS
modules. System bays can include up to eight Li-Ion SPS modules. The number
and location of SPS modules depends on the type of system bay and the number
of engines in the array.
Li-Ion SPSs are mechanically keyed to ensure that they are installed in the proper
orientation. When installing a Li-Ion SPS battery pack, a mechanical color wheel is
used to indicate its position. Red indicates that the SPS is not installed, or not
properly engaged. Yellow indicates that the SPS is parked securely, but not
electrically connected to the SPS tray. Green indicates that the SPS is fully
engaged and connected to the SPS tray. Once the SPS is fully engaged, the power
LED should be illuminated green
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Overview
When the eNAS solution is configured as part of a PowerMax or VMAX All Flash
array, the hardware replacement scripts in Simplified Symmwin are aware of the
presence of eNAS containers and will respond accordingly.
If an IO module that is configured to a Data Mover (DM) fails, that DM will need to
be failed over to the standby DM. The failover action can be executed from either
Unisphere for VNX or through an SSH session to the Primary Control Station
through the GOSSERVICES Access utility on the MMCS desktop. The Control
Station (CS) should not be impacted by this replacement.
Nearly all hardware maintenance affecting eNAS components will have an impact
on the customers storage network. Director board and related failures require
careful assessment of the location of eNAS containers to determine if their location
is within the failing director board or related component. An eNAS container will
need to be failed over to its standby if it is hosted on a director board affected by a
hardware failure. Follow the precautions listed in the Service Procedure.
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Introduction
This exercise provides opportunities for you to gain experience replacing various
PowerMax and VMAX All Flash Field Replaceable Units (FRUs) by running scripts
and following the procedures.
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Summary
Summary
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Upgrades and Additional Resources
Introduction
This module covers upgrades for PowerMax and VMAX All Flash arrays. Additional
resources are also included.
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Upgrades
Upgrades
Introduction
This lesson covers upgrades for PowerMax and VMAX All Flash arrays.
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Upgrades
Hardware Upgrades
Overview
Components
Bricks/V-Bricks
Drives
IO Modules
See Knowledge Base article 334583 for the configuration change and upgrade process.
Note: PowerMax hardware upgrades require PowerMaxOS 5978.221.221 or above.
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Use the Online Configuration Change script in Simplified Symmwin to load the
upgraded configuration file. Follow the Symplified Symmwin scripts. All other
diagrams and instructions are secondary. Refer to SolVe procedures for
clarification, details, or when specifically instructed by the Simplified Symmwin
scripts.
For all PowerMax and VMAX All Flash upgrades, see Knowledge Base article
334583 for the configuration change and upgrade process. To view the article, click
the link https://emcservice--
c.visualforce.com/apex/KB_BreakFix_clone?srKp=ka2&id=kA2j0000000QXTJ&srP
os=0&lang=en_US#SizingOrdering.
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Overview
Sizer
-Validates configuration
-Must be used for all new
or upgrade configurations
MyQuotes
-Ordering system
The Sizer tool is an easy-to-use graphical interface. Sizer is used to validate and
generate configurations that best meet the needs of workload profiles and service
level requirements of a PowerMax or VMAX All Flash array. The MyQuotes
ordering system, using a file output from Sizer, generates a quote and Sales Order
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for a configuration. Both Sizer and MyQuotes must be used for all PowerMax and
VMAX All Flash new and upgrade scenarios. Additional information, training and
support for these tools can be found on the Dell EMC Education Services website
at https://edu.corp.emc.com.
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Overview
The sizing and ordering process for hardware upgrades begins with the Pre-Sales
SE gathering upgrade requirements; the current running bin file and the license file
from the array. This information is input into Sizer and an XML file is generated.
The XML file is input into MyQuotes, and a quote and Sales Order is generated and
submitted to manufacturing. Manufacturing then processes, packages, and ships
the upgrade order. After the hardware is onsite and the upgrade has been
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scheduled, the account team engages Remote Proactive (RemPro) using the
Config Request Form and the XML file from Sizer. RemPro then creates the
upgrade bin file, disk layout report, and runs the change control. Field personnel
performs the upgrade of the system using the SolVe Upgrade Procedure, the disk
layout report, the EPG Procedure, and the upgraded bin file.
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Upgrades
Overview
Storage capacity upgrades are available for adding drives into existing open slots
in DAEs configured in the system. All supported PowerMax and VMAX All Flash
array drive and RAID protection types can be added as a scripted online
configuration change. Capacity upgrades that add Bricks to PowerMax or V-Bricks
to VMAX All Flash include engines, DAEs, and drives.
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Infrastructure Upgrades
Overview
PowerMax Bricks and VMAX All Flash V-Bricks can be added to existing systems.
In certain cases, this upgrade may require an extra system bay in PowerMax 8000
and VMAX 950F systems. In PowerMax 8000 systems, a system bay is needed
when the fifth Brick is added. In VMAX 950F systems, a system bay is needed for
every odd-numbered V-Brick upgrade. Brick 1 in System Bay 1 and Brick 5 in
System Bay 2 in PowerMax 8000 systems are factory-installed. Adding Bricks 2
through 4 in System Bay 1 and Bricks 6 through 8 in System Bay 2 in PowerMax
8000 systems is done onsite by field technicians. Odd-numbered V-Bricks in VMAX
950F systems are factory-installed in the associated bay, and installation of even-
numbered V-Bricks is done onsite by field technicians. Add engines up to two at a
time. If more engines are required, multiple configuration files and associated
upgrade scripts have to be done.
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Upgrades
IO Module Upgrades
Overview
An existing IO module can be swapped for any other type of IO module. For
example, an existing 16 Gb Fibre Channel IO module can be swapped for a 10
GbE Ethernet module. Or, an existing 10 GbE Ethernet module can be swapped for
an 16 Gb Fibre Channel IO module. See KB 488784 "VMAX3, VMAX All Flash &
PowerMax: Best Practices when planning and performing SLiC swaps" on
dell.com/support for best practices for IO module swaps.
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Miscellaneous Upgrades
Overview
Brackets
Routing Kits
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Upgrade Types
Overview
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Overview
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Simplified Symmwin
Overview
Once a valid bin file has been generated by the Remote Proactive Team, field
technicians load the updated configuration file using the Online Configuration
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Detailed Plan
Overview
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before they are requested. Installing components before the script asks for them
can cause not only the script, but also the system itself to fail. Please read and
follow steps for installation procedures exactly as written in the script. A screenshot
of a precaution for Field Upgrades that may require a lift tool to assist with some of
the heavier components, such as DAEs or engines, is shown here.
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Step-by-Step Procedures
Overview
Step-by-step procedures are presented in the script, and must be followed exactly
to complete the physical installation of components for the upgrade process. Where
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appropriate, wiring diagram links are available for display during the upgrade
process, as seen on the top of the script steps in this example.
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Overview
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Quick configuration changes include changing the internal subnet IP. The default
subnets of 172.16, 172.17, and 172.18 are used in PowerMax and VMAX arrays to
allow remote access to the systems by Dell EMC service personnel. To protect Dell
EMC and customers, these subnets need to be kept separate. If a customer is
using these subnets in their datacenter, the script will change the internal subnets
for security purposes. Changing the eManagement (eMgmt) and eNAS IP
addresses is also available as a scripted, non-bin file quick configuration change.
Changing the Bay Location identification information can also be done. In
PowerMax arrays only, the "Replace Spare with Larger Disk Size" quick
configuration change script enables swapping a spare drive for a larger capacity
spare. If, for example, a system is configured with 3.8 TB drives, and an upgrade is
planned using 7.68 TB drives, the existing 3.8 TB spare cannot support the 7.68 TB
drives. Run the Replace Spare with Larger Disk Size script using a 7.68 TB spare
prior to adding and upgrading the system with 7.68 TB drives.
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Software Upgrades
Overview
Software upgrades include target or latest Cumulative Epacks. Epacks are used to
apply updates to current code before the next code release and include the latest
firmware packs or updates. Any updates from Epacks are applied to the next full
release of PowerMaxOS and HYPERMAX OS. Additional information and
download locations can be found on Symmipedia. Show here is the
PowerMax/HYPERMAX/Enginuity Information section of the Symmipedia home
page.
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To access Knowledge Base article 510575 on the Code Validation Tool, click the
link https://emcservice--
c.visualforce.com/apex/KB_How_To?id=kA5f10000004HWt.
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JFrog Artifactory
Overview
Log into JFrog using the username csgs and the password cs123. To download ga-
code or Epacks from the JFrog Artifactory, select the appropriate Epack or build
number, click the Actions drop down menu, and select Download.
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Code Upgrades
Overview
Simplified Symmwin is used to perform code upgrades. Both online and offline
code upgrade scripts are available.
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Additional Resources
Additional Resources
Introduction
This lesson covers additional resources for familiarity with PowerMax and VMAX
All Flash arrays.
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Additional Resources
Overview
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Additional Resources
Overview
Files to install the Simplified Symmwin Simulator are available from SolVe Online.
The files are also available using the SolVe Desktop version. Click the Installing
the Simplified SymmWin Simulator link in the Partner and Internal Procedures
section or in the Reference Materials of the Customer Service Documentation
section.
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Additional Resources
There are currently two versions of the Simplified Symmwin Simulator available.
The link that is labeled Hudson Simplified Symmwin Simulator (Zip File) includes all
FRU replacements, animations, and cabling diagrams for VMAX3 and VMAX All
Flash 450F and 850F models. This Simulator version can be used for VMAX 950F
simulations, as the components are the same as in the 450F and 850F models.
The link that is labeled Simplified Symmwin Simulator (Zip File) includes VMAX
250F simulations. There is currently no simulator version for PowerMax systems.
To download one of the .zip files to your local machine, click the appropriate link.
Only one version of the simulator can be run per desktop.
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Additional Resources
Overview
To launch the Simplified Symmwin Simulator installer, go to the location of the files,
extract them, and double-click the simplified_desktop application file. Follow the
installation instructions. Click Close when complete.
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Additional Resources
Overview
Launch the Simplified Symmwin Simulator using the icon placed on the desktop
during the installation. Simulated replacement scripts are available. Shown here is
a simulation for a replacement of an Ethernet IO Module and a Power Supply.
These scripts run through a simulation of the scripts, showing the steps exactly as
they are displayed on a live system. Replacement simulation activities provide
animations and step-by-step directions for components and can be a helpful
reminder before going onsite.
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Additional Resources
Simulated Information
Overview
The Simplified Symmwin Simulator also includes simulated data for Lock
Management, Site Info, Replacement Logs, and, after running a (simulated) Health
Check, Environmental Reports.
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Additional Resources
Overview
Finally, the Simulator includes Cabling Diagrams and Script Animations. These
tools are helpful to review before going onsite for installation and maintenance
activities. The left pane shows the available VMAX 250F cabling diagrams. The
right pane shows Single-Engine AC cabling diagram.
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Additional Resources
Introduction
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Additional Resources
Introduction
This exercise provides opportunities for you to gain experience replacing various
PowerMax and VMAX All Flash Field Replaceable Units (FRUs) by running scripts
and following the procedures.
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Summary
Summary
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Course Summary
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Course Summary
Course Summary
This course covered the installation and maintenance of the PowerMax and VMAX
All Flash 250 and 950 hardware systems and components.
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PowerMax and VMAX All Flash Installation and Maintenance