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(A) Postal workers are representative of service workers in general.

(B) The delivery of letters is the primary activity of the postal service.
(C) Productivity should be ascribed to categories of workers, not to
individuals.
(D) The quality of services rendered can appropriately be ignored in
computing productivity.
(E) The number of letters delivered is relevant to measuring the
productivity of postal workers.

Argument Evaluation

Situation In considering how best to measure productivity, the assumption

is made that the more letters postal workers deliver, the more productive they
are. This assumption is then challenged: What if the number of delayed and
lost letters increases proportionately with the number of letters delivered?

Reasoning Which statement would NOT be accepted by those objecting to

the measure?The point of the objection is that the number of letters
delivered is, by itself, an inadequate measure of postal workers' productivity.
The challenge introduces the issue of the quality of the work being performed
by suggesting that the number of misdirected letters should also be taken into
account. The challenge is based on rejecting the idea that quality can be
ignored when measuring productivity.

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According to the Tristate Transportation Authority, making certain improvements to the main
commuter rail line would increase ridership dramatically. The authority plans to finance these
improvements over the course of five years by raising automobile tolls on the two highway bridges
along the route the rail line serves. Although
the proposed improvements are indeed needed, the authority's plan for securing the necessary
funds should be rejected because it would unfairly force drivers to absorb the entire cost of
something from which they receive no benefit.

Which of the following, if true, would cast the most doubt on the effectiveness of the authority's
plan to finance the proposed improvements by increasing bridge tolls?
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