SECTION – A (5 marks)

1. Is socialization brainwashing? Explain

2. Today’s workforce is increasingly made up of part-time or contingent employees. Is organizational
culture really important if the workforce is mostly temporaries?
3. Do you think some kinds of leadership approaches are more ethical than others?
4. What kinds of actions of a leader would you regard as being clearly unethical in their attempts to
influence and persuade employees?
5. What is organizational behaviour?
6. Using the concept of organizational survival, how would you define what makes an organization
successful? Why is organizational survival important to defining organizational success?
7. Explain three different kinds of workplace discrimination.
8. Explain how emotions and moods are different from each other.
9. Give some examples of situations in which the overt expression of emotions might enhance job
performance.
10. Are there differences in the degree to which men and women show emotions in the workplace?
What types of workplace situations might bring to light these different emotional reactions?
11. What are the advantages of job sharing from an employee’s perspective? From management’s
perspective?
12. Explain the roles of teams in management?
13. What are the advantages of flexitime from an employee’s perspective? From management’s
perspective?
14. What is an organization? Is the family unit an organization? Explain.
15. What are the advantages of job sharing from an employee’s perspective? From management’s
perspective?
16. With reference to Herzberg two-factor theory; what are some hygiene factors?
17. Define organizational behaviour. Relate it to management.
18. What is an organization? Is the family unit an organization? Explain.
19. What is organization culture?
20. Describe the factors in the Big Five model. Which factor shows the greatest value in predicting
behavior? Why does it?
21. Why is organization behavior so important to managerial success?
22. Diversity management is largely dependent upon surface level diversity and deep level diversity.
Discuss?
23. What is perception? Discuss the factors that influence perception?
24. Explain job enrichment as a motivation tool. Describe how enriching a job is different from
enlarging a job?

SECTION – B (10 marks)

1. What might motivate you to join a group?
2. Compare and contrast command, task, interest, and friendship groups.
3. When do groups make better decisions than individuals?
4. What are the five steps in behavior modification?
5. Describe the five-stage group-development model.
6. If you were a manager at a busy clothing store, how would you balance increasing positive
customer experiences with preventing the loss of good employees who might be worn down by
nasty or hostile customers?
7. Identify five different criteria by which organizations can compensate employees. Based on your
knowledge and experience, do you think performance is the criterion most used in practice?
Discuss.
8. Explain a group development model?
9. Do emotions and moods matter in explaining behavior in organizations? How so?
10. Are there cultural differences in the degree to which people experience emotions? What about in
the expression of emotions?
11. What is organizational citizenship behavior?
12. Evaluate the benefits and disadvantages of an older workforce.
13. Discuss the cognitive dissonance theory. How do individuals seek consistency among their attitudes,
and between their attitudes and their behavior?
14. Compare and contrast job satisfaction, job involvement, and organizational commitment.
15. Is there a relationship between job satisfaction and turnover? Explain.
16. What is cognitive dissonance and how is it related to attitudes?
17. What is the relationship between job satisfaction and absenteeism? Turnover?
18. What are the implications of Theories X and Y for motivation practices?
19. What is an ESOP? How might it positively influence employee motivation?
20. What is emotional intelligence, and why is it important?
21. Do moods and emotions affect our workplace behavior? Differentiate between the two?
22. Describe the self-efficacy model of motivation proposed by Albert Bandura?
23. Being an effective team player is an essential skill that a manager needs. Discuss. Differentiate
between a work group and a work team?
24. Situation leadership models are popular. Describe the Fiedler Contingency model?
25. Why is organization culture so important? Select an organization and describe its cultural
characteristics?
26. Contrast job-based and skill-based pay.
27. Identify five different criteria by which organizations can compensate employees. Based on your
knowledge and experience, do you think performance is the criterion most used in practice?
Discuss.
28. “Recognition may be motivational for the moment, but it doesn’t have any staying power. It’s an
empty reinforcer. Why? Because when you go the grocery store, they don’t take recognition as a
form of payment!” Do you agree or disagree? Discuss.
29. Do emotions and moods matter in explaining behavior in organizations? How so?
30. What is emotional intelligence, and why is it important?