Acceptance Criteria--when is it done?

To Do Doing Done
1. When a deliverable provides a
complete map of the current onboarding
User Story 1: As a user, I want to join the Support Driven community. experience X
1. Identify ways to orient new users
(onboarding, Handbook, etc) 2. Create
User Story 2: As a new slack & support driven user, I want to be oriented into this community new onboarding flowchart. X
1. Research how Slack channels are
categorized. 2. Create a way to deliver
this info to a new user (onboarding
User Story 3: As a new user I want to find specific/popular Slack channels. process) X
1. Where is the job board(s)? 2. How do
User Story 4: As a new user I want to be able to research the job market. they work? X
1. List of the prominent/valuable
features SD provides. 2. Where this list
would exist (website, email, etc) 3. Brief
explanation of why each feature holds
User Story 5: As a new user, I want to know what Support Driven can offer me. value X

1. A complete Data Flow Diagram of the

new onboarding. 2. A report detailing
why the changes are needed 3. A report
User Story 7: As a shareholder, I want a new community onboarding process. detailing how the changes can be made. X

As a vendor, I want to join the Support Driven community so that I have access to potential customers. ...
As a vendor, I want to find relevant threads so that I can advertise to potential customers when they might be
interested in my product ...

As a user returning to the community....

As a user returning to the support community.... I would like to be join the slack channel and receive the
newsletter
As a user returning to the support community.... I would like to find peers
As a user returning to the support community.... I would like to find employers
As a user returning to the support community....
As an inactive user I want what I want when I want it so that I can save time.
As an inactive user I want to know where to jump in so that I don't feel out of pace when joining a converasation
As an inactive user, I want an easy to access digestable platform so that I can quickly find what I want to learn
and engage in

Inactive Users
As an inactive user I want to learn how to use slack so that I can make connections.
As an inactive user I want to learn how to get highlights from Slack so that I can solve a problem at work, perform
better at work, etc.
As an inactive user I want what I want when I want it so that I can save time.
As an inactive user I want to be able to lurk on Slack so that I am not bothered.
As an inactive user I want to network so that I can meet my professional goals.
As an inactive user I want to be more active with Slack so that I am involved in the community.
As an inactive user I want to know where to jump in so that I don't feel out of pace when joining a converasation
As an inactive user, I want an easy to access digestable platform so that I can quickly find what I want to learn
and engage in

New Users
As a new user, I want to ask current users advice, to better utilize Slack.
As a new user, I want to network, to find work.
As a new user, I want to find the best channel for my interests, to best conserve my time spent searching.
As a local user, I want to locate face-to-face events, to connect with other professionals & like minded
individuals.
As a new user I want to be able to lurk around the site without expectations that I do research.
As a new user I want a new user channel so that we can talk about how we navigate the Slack.
As a new user I want to understand the value of SD so that I can decide if I want to invest any time in the Slack.

Communications position
As a comm admin, I want to review active popular posts so that I can add them to the newsletter
 Acceptance Criteria--when is it done? To Do Doing Done
As a communications admin, I want to better tailor the SD website so that I can better meet user needs and bring
in more activity
As a comm admin, I want to access the feedback channel so that I can fix problems and address customer
requests
As a comm admin, I want to an archive process for slack so that I can access content at-point-of-need
As a comm admin I want to redesign the newsletter so that people read it.
As a comm admin I want to coordinate acomminication with our partners and sponsers using information from
Slack to keep my job.
As a comm admin I want to encourage users to add reactions so that I know which topics are getting the most
traction.