Warehouse and Storage Management

Introduction
The warehouse continues to play a key role in every organisation's supply chain. Managers can benefit
greatly from a better understanding of just what this role entails, and how it directly affects business.
Because it's vital that finished goods be held in close proximity to the point of consumption, many
warehouses have evolved beyond simple storage facilities to provide fulfilment, sortation, and
consolidation services as cross-docking and transshipment centres.
This course was designed based on the instructor's real-world knowledge and experience, gained
through hands-on operations. It will enable you to improve your warehouse procedures as a whole, by
teaching you the basic principles of warehousing, and by examining both the current challenges and
future advances associated with warehouse management. You'll learn effective methods for increasing
productivity, reducing costs, improving customer relations, maintaining employee health and safety,
and mitigating negative environmental effects.
Objective
• Warehousing and Storage Principles course allows individuals to develop knowledge, gain
experience and qualify to work in an industry that is always growing and seeking new staff.
• Help to focus operations to achieve specific marketing objectives through customer service;
lower response time through lead time management allowing entry into previously
inaccessible & volatile markets and to free capital tied up in stocks & warehouse facilities for
more profitable investments.
• The course covers the knowledge and experience needed to be able to store and receive
goods appropriately, as well as exploring how to process and dispatch orders. .
Who should attend?
• Those New to Managing Warehouses or Stores, those Non-warehouse people who need to
gain an awareness of the issues and key drivers of stock control operations, Stock
Professionals
• Warehouse Operatives and Supervisors, Distribution Professionals, Logistics, Sales,
Procurement, Planning Managers/Executives/ Officers/Supervisors/ Team Leaders and
Clerical staff
Course Content
1. Warehouse and Storage Management
a. The challenge of warehouse
b. A warehouse function and storing functions
c. The objectives of warehousing
d. The warehousing and storage management practice
e. Problems faced by the store and warehouse personnel
2. Warehouse and Storage Management
a. Types of warehousing practice
b. Classification of public warehousing
c. The choice of any storage solution
d. The objectives of storage operations
e. Storage planning
3. Storage Equipment
a. Storage Equipment racks
b. The types of pallet rack
 c. Pallet Considerations
d. Pallet Positions
4. The principles of materials flow & aisle and location system
a. Main aspects of flow
b. Types of flow arrangement
c. Types of aisles
d. Types of location system
5. Service levels - Warehouses are a vital link in the total supply chain process. This session will
examine:
a. Internal and External customers
b. Key customer service measures
c. Customer service sampling
d. Effects of substandard service
e. Minimizing errors
6. Security & Loss
a. Correct Levels of Security
b. Internal and External Theft
c. Preventative Measures