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From mass marketing to making a passenger car against an individual order, the
Indian Automobile industry has come a long way. Now there are companies that
would deliver a premium car at a week’s notice, straight from the assembly line.
Wings, which started out in 1981, set the trend on the twin planks of fuel economy
and low maintenance cost and made fossils of all the stodgy, fuel-Guzzling models
prevalent at that time. Wings was targeted-at parameters like price, design,
comfort, mileage and of course, the aspirations.
A bulk of the inidan passenger car market is moving away from the low-end. The
bottom-priced, sub `.2.5 lakh market, which wings built and nurtured, and which it
dominated all these years, is beginning to flatten out. The action is Gradually
shifting to the next price segment of between `.3 lakh and `.4 lakh. While the
bottom-end of the market grew by only 25% last year, the new segment
gren by as much as 160%.
Car loans, offered at zero interest, have narrowed the difference between one
price segment and the other in EMI’s to just a couple of thousands, providing a
strong incentive for customers to revise their aspirations upward.
N.M.S.S.Vellaichamy Nadar College, Nagamalai
2
A major challenge lies in changing the mindset of people at wings, feels the
vice-president (HRD). People in the company are so conditioned to the idea of
market leadership that they can’t realize that the good times are over. Perhaps, it
helps to build some crisis scenarios so that everyone at wings gets charged. The
employees need to be educated on How the market has transformed, almost beyond
recognition, in the last few year and, therefore, how the old ways just will not Do.
It concentrated. On a single, low-cost model from which it sought huge volumes.
As years went by, it introduced 3 variants within the existing price band. The
strategy worked. A market characterized by low purchasing power lapped up all of
wing’s offerings.
Questions:
a) What are the areas of concern for the company?
b) What actions should the company take to regain the lost Ground?