“MSWD Online Financial Assistance Request and Monitoring

System”

Capstone

In Partial Fulfillment of the Subject

Capstone 2

PREPARED BY:

MA. KAYE CORPUZ

RUEL MARAVILLA

JUN-JUN LUCERO
 CHAPTER I

INTRODUCTION

1.1 Project Context (Framework/Basis)

Nowadays, the internet and digitization is undoubtedly widespread and rapidly increasing.
Involving Information Technology in governments that allows the government to provide government
services, exchange of information, transactions, and to automate manual operations and process much
faster. With this, it is easier way to deliver the services which benefit website users, citizens, public
servants, and will save a lot of effort and money.  

The Department of Social Welfare and Development (DSWD) is mandated by law to

develop, administer and implement comprehensive social welfare programs designed to uplift the living
conditions and empower the disadvantaged children, youth, women, older persons, person with
disabilities, families in crisis or at-risk and communities needing assistance. The welfare of the
disadvantaged sectors is of primary concern of the Department of Social Welfare and Development
(DSWD). The Department as mandated, is continuously providing augmentation assistance to the -local
government units despite of the devolution of social services to the latter.

Local government is an important part of good governance as most citizens are normally affected
more by local governance than by the other layers of governance. The citizens have to approach the local
government offices Municipal Social Welfare and Development Office to seek service and
financial needs, done through walk-in, for this they have to find enough time to go to the offices and wait
for their turn to get the service which citizen has to spend money and effort. To overcome these obstacles,
it is important to use the advantages of information and communication technology (ICT) to create what
is known as e-government, or e-governance. The e-governance is defined as “the use of
technology to enhance the access to and delivery of government services to benefit
citizens, business partners and employees”.

The web application was conceptualized and modeled with suitable displays to any web
browser or other web-based graphical user interfaces. It would correspond to its respective
command functions.
 Through these technologies, it guaranteed delivery of notifications and alerts to single or
multiple users and increased the department’s productivity and improves the services for the
citizens.
1.2 Purpose and Description

The MSWD Online Financial Assistance Request and Monitoring System is a web based project

that will be develop in PHP, MySQL and Bootstrap. This project aims to develop an online

system where the users in need of financial assistance from the MSWD Office Crisis Intervention

Unit to make an assistance request. This system will also enable monitoring and to make respond

immediately to the citizens and to promote better service. It will provide an easy access to the

system and it will contain user friendly functions with attractive interfaces. Since, walk-in

processing of requests takes longer, accommodated clients are fewer.

 Conceptual Framework

Input-Process-Output model will be used to design and develop the MSWD Online

Financial Assistance Request and Monitoring System . A user’s input and the process that is required

to transform inputs into outputs.

INPUT PROCESS OUTPUT

 Data Gathering.
 Development of
System Model.
 Data  MSWD Online
 Clients’ requests Dictionary. Financial
 Questionnaire  DFD Assistance
 Evaluation Tool  ERD Request and
ISO 25010  FLOWCHA Monitoring
RT System

 Development
of the System.
 System
Evaluation and
validation.
1.3 Objectives

1.3.1 General Objective

To design and develop an Financial Assistance Requesting and Monitoring

System MSWD of Sta. Teresita.

1.3.2 Specific Objectives

Specifically, this project aims to:

1. To determine problems encountered by MSWD on monitoring assistance;

2. To design and develop a computerized system to facilitate the assistance monitoring with

the following components:

● A module that the MSWD personnel will use and to have a digital record of assistance

requests and beneficiaries’ information. Reduce the time and effort in monitoring and

updating the records.

● A module where citizens of Sta. Teresita can register and directly request assistance to

the DSWD office of the municipality through online.

● An SMS module where the admin can send notification to the client.

● A module of print reports of the beneficiaries’ information, their requests and important

documents.

3. To evaluate the developed system using ISO 25010 - Software quality standard.
1.4 Scope and Limitation

The web-based system, MSWD Online Financial Assistance Request and Monitoring System is

going to be implemented to the municipality of Sta. Teresita, Cagayan. Citizens of the municipality can

request assistance to the office of MSWD through online. The web application was conceptualized and

modeled with suitable displays to any web browser or other web-based graphical user interfaces. It would

correspond to its respective command functions.

1.5 Significance of the Study

This part of the study explained the importance of developing the system to the

following:

MSWDO. Online transactions can increase their performance and productivity. They can

accommodate more clients and give response to their needs. Services can be improved

and serve more citizens.

Citizens. It will allow them to conveniently seek and ask financial assistance to DSWD

online through any Web connected device, such as a computer, laptop, smartphones or

tablet with internet connection.

Office Staff/ Social Worker. Social workers or staff can do their task more efficiently

and effectively.

Proponents. This study helps the researchers to apply their learnings in their four years

stay in Cagayan State University – Gonzaga Campus. The proposed study will help the

researchers to enhance their skills both in research as well as in software development.

The proposed study will contribute to the completion of the requirements for the degree

of Bachelor of Science in Information System.

Future Researcher. The proposed study will serve as a reference for other or future

researchers with the same study or system.

1.6 Definition of Terms

API – Application Program Interface 

Beneficiary – f

Client – y

DSWD – Department of Social Welfare and Development

E-Governance/Government – Electronic governance or e-governance can be defined as the

usage of Information and Communication Technology (ICT) by the government to provide

and facilitate government services, exchange of information, communication transactions and

integration of various stand-alone systems and services.

Financial Assistance – is any type of monetary help or aid that a person, organization, or

government receives.

MSWD – Muncipal Social Welfare and Development

 CHAPTER II

REVIEW AND RELATED LITERATURE

FOREIGN

SMS is an acronym used in the world of communications technology. It stands for Short

Messaging Service which is a protocol used in communications that gives way to the exchange of short

text messages from one mobile telephone device to another. SMS or text messaging largely dominates

today's means of communication since seventy-four percent of all cell phone users send and receive text

messages nowadays. The technology behind SMS has paved the way for the rapid growth of

improvement of text messaging that has now allowed users to broadcast SMS text messages not just from

mobile phones but also from computers with the use of SMS software and through public SMS gateways.

The link between text messaging to SMS technology now co notates the terminology of "SMS" as the act

of texting or sending text messages even with the use of a different communications protocol (Oludare

Olaleye, 2013).

The project entitled “Face Recognition Attendance with SMS Notification” is intended for

checking and monitoring attendance using face recognition. The system will store the faces of the

students in a database. The face database of the system will be used to recognize the detected image of the

student for attendance. In addition, the system will also have an SMS feature that will send short

messages to the registered number of the students. The SMS will contain the date and the time of the

attendance recorded. The system will also notify the absentees via SMS. (inettutor.com, 2021)

This paper describes a web-based system for monitoring and assessing construction safety and

health performance, entitled the Construction Safety and Health Monitoring (CSHM) system. Method:

The design and development of CSHM is an integration of internet and database systems, with the intent

to create a total automated safety and health management tool. A list of safety and health performance

parameters was devised for the management of safety and health in construction. A conceptual framework
of the four key components of CSHM is presented: (a) Web-based Interface (templates); (b) Knowledge

Base; (c) Output Data; and (d) Benchmark Group. Results: The combined effect of these components

results in a system that enables speedy performance assessment of safety and health activities on

construction sites. With the CSHM's built-in functions, important management decisions can theoretically

be made and corrective actions can be taken before potential hazards turn into fatal or injurious

occupational accidents. Impact on Industry: As such, the CSHM system will accelerate the monitoring

and assessing of performance safety and health management tasks (Sai On Cheung, 2004).

LOCAL

Online Student Portal with Grades Notification via SMS

Innovation have made possible for the operation of the computer easy enough in processing

record system such as creation of the records, storing, filling and retrieval of data. Through the

development of information and communication technology people nowadays are living in the so called

digital world because of its trend. Even school or universities are taking their step to be a part of digital

community. Portals have risen in popularity as a way of collecting organizing and presenting content in a

highly uniform, customizable and personalize way. For the updating the grades the parents will be

notified on the grades of their children via SMS. As soon the instructors update the grades it will

automatically sent to the parents (Floremie A. Badoria).

In this premise, the researchers are challenged to conduct a study on the development of a

reservation system entitled “Online Reservation System with SMS Notification for Josephine Abello,

DMD Dental Clinic”, this system works all the time. This gives freedom to potential visitors to book a

room anytime they want and maximizes the sales because staffs are not limited to their working hours. In

fact studies show that a 24/7 online reservation system greatly increases the number of bookings

(Andrade, 2018).
 Since tricycle operations are often the source of income for many of the locals, the BTFRB is

doing their best to accommodate all the transactions in their department, but despite their hard work, there

are still factors that need to be improved. BTFRB still uses a manual process in recording their

transactions thru a logbook. For a renewal of a franchise, all approved franchises were filed on the

Franchising Logbook, and all approved application for Dropping the Franchise were recorded on the

Dropping logbook. With this kind of record keeping, the Franchising Manager has difficulty in

monitoring the status of all the registered tricycle franchise such as: expired, renewed, canceled and

transferred franchises. For the list of violations, all tickets that were issued on that day will be recorded on

the Violation logbook including the monitoring of payment (Alfred J. Paldez, 2018).
 CHAPTER III

TECHNICAL BACKGROUND

The present system in availing and processing of financial assistance request of

DSWD Sta. Teresita is all done manually.

To summarize the current situation, it till follows the traditional way. Clients will
still go to the office to avail financial assistance.

Front End

To construct this front end, the proponents will use the PHP as the scripting
language which is used to create web pages. While Bootstrap used a smaller initial
program to load the desired program. And for the design the proponents will use the CSS
codes which it can keep the information of a design.

Back End

It is a server side which is a program serves indirectly to support the front end.
The proponents will use PHP and MySQL. MySQL is an open source relational database
management system. Information in a MySQL database is stored in the form of related
tables. MySQL databases are typically used for web application development. PHP is a
script language and interpreter that is a freely available and used primarily on Linux Web
servers.

Hardware:

 Operating System Supports Windows operating System

 Computer

Processor: Intel Dual Core 2.0Ghz or higher

Memory: 4GB DDR3 (Recommended)

Disk Storage: 500 GB (Recommended)

 Drive: CD/DVD-RW 60x or up (Recommended)

Video Card: 2GB GeForce VC (Optional)

USB Slot: USB Port 2.0 or up (Recommended)

 A Laser printer will need to be used to print these reports and notes (Printer any
brand)

Software:

 Software is designed to run on any platform above Microsoft Windows 7 (32bit).

 Platform: PHP, MySQL, Bootstrap and iTexMo SMS API

 Browser: Google Chrome/Mozilla Firefox and other browser

 Documentation: Microsoft Word and MS-Excel

Human Resource:

 Clients – the person who made the request. They are the front-end user of the system
and must be knowledgeable to use Internet.

 Administrator – the person responsible for maintaining the system and must be an
active user of the system.

The proposed system is design to reduce time-consuming transactions by computerizing

the way of availing financial assistance, assessing and monitoring of requests in the MSWD
Office of Sta. Teresita. The proposed system is protected from any unauthorized person, only
the administrator has the full access to the system. The client must have an account in the
website trough registration. In making a request, the client chooses which of the financial
assistance he/she needs and must fill-up the request form and submit valid documents. After
requesting the admin will review the request.
 CHAPTER IV

METHODOLOGY

4.1 Requirements Analysis

The Department of Social Welfare and Development (DSWD) is the primary government
agency mandated to develop, implement, and coordinate social protection and poverty-
reduction solution for and with the poor, vulnerable, and disadvantaged.

The proponent analyzed all the major and minor problems and the factors that may
influence their study.

The proponents of this system will first gather information from DSWD Office of Sta.
Teresita in the way of interview and through research. The proponent conducted an interview
with the social worker to gather necessary information about for the system. This will help in
identifying the flow of their transaction and the process involved in it. The questions are
about their current system in availing, processing and management of request. The proponent
used a search engine to search information with regards the system and the books for
additional information.

According to (The Economic Times, 2021), Rapid Application Development (or RAD) model
is based on prototyping and iterative model with no (or less) specific planning. In general,
RAD approach to software development means putting lesser emphasis on planning tasks and
more emphasis on development and coming up with a prototype. In disparity to the waterfall
model, which emphasizes meticulous specification and planning, the RAD approach means
building on continuously evolving requirements, as more and more learnings are drawn as
the development progresses. From (Lucid Content Team), Rapid application development
(RAD) is an agile project management strategy popular in software development.

The key benefit of a RAD approach is fast project turnaround, making it an attractive choice
for developers working in a fast-paced environment like software development. This rapid
pace is made possible by RAD’s focus on minimizing the planning stage and maximizing
prototype development.
The methodology to be used in this study is the Rapid Application Methodology/RAD. It has
four (4) phases which are the following: requirements planning, user design, rapid
construction, and cutover.

Phase 1: Requirements planning

Project scoping meeting, team members and the clients or the software users communicate
with each other to determine the goals, requirements and expectations for the project and the
current issues. It is done through:

Researching the current problem

Defining the requirements for the project

Finalizing the requirements with each stakeholder’s approval

Phase 2: User design

Once the project is scoped out, it’s time to jump right into development, building out the user
design through various prototype iterations. During this phase, clients work hand in hand
with developers to ensure their needs are being met at every step in the design process. It’s
almost like customizable software development where the users can test each prototype of
the product, at each stage, to ensure it meets their expectations.

The development of the system aim to build or develop of this project the phase of the
development where an appropriate solution is devised to fulfill all the information
requirements of the system identified from the previous system requirements. And for the
design is created with the technology based views of the system’s data and process, interface
of the system.

Phase 3: Rapid construction

The phase breaks down into several smaller steps:

Preparation for rapid construction

Program and application development

Coding

Unit, integration, and system testing

The subset program will be tested for bugs and errors. After developing the program the team
will prepare a dry-run for the system to testing and to know or ensure if the system is
working efficiently and effectively works in intended platform and also to determine if it
does meet what the users or clients’ needs or wants in the requirements or features of the
system.

Phase 4: Cutover

This is the implementation phase where the finished product goes to launch. It includes data
conversion, testing, and changeover to the new system, as well as user training. All final
changes are made while the coders and clients continue to look for bugs in the system.

The proposed system will be implemented for verification and suggestion for the purpose
of developments of the system. “DSWD Online Assistance Request and monitoring System
with SMS Notification” The proposed system target to meet the goals in the exact date to
developing of the system and its features and install or implement the system. And before
placing the system is first review and tests the whole system to be sure it meets all the
 required features of the system. The result of the reviews and test of the system should be
fully documented to determine and maintained if all the system features are functioning.

4.2 Requirements Documentation

4.2.1 User Requirements

The system should:

 Add, update, edit, and delete records

 View documents
 Retrieve information
 Generate a summary reports for the financial requests
 Notify clients about their request via SMS
 Confirm clients request anytime and anywhere as long as has a computer with internet
connection
 Consider the information security and privacy concerns; ensure that users’ information is
secure
4.2.2 Functional Requirements

Flow Chart
Context Flow Diagram
Data Flow Diagram
Function 1 Register

Input Personal information

Output Submitted message, successfully registered message, database record,

predefined page

Processing Validate the given details and fill up the information needed.

Function 2 Select Financial Assistance

Input Type of financial assistance

Output Database Record, selected message, predefined page

Processing Validate the selected type and record the information in to the database.

Function 3 Send Request

Input Requirements for requesting financial assistance

Output Display a successful submitted message with the assistance request

details

Processing Validate the given details and submit the needed requirements

Function 4 Review Requests

Input Client ID number, Personal Information, Request Information

Output Client details, request details

Processing Validate the given details and review the information

Function 6 Issue an Approval

Input Client’s Information, Request Information, Approved assistance

Output Approved assistance whether financial/guarantee/referral letter

Processing Validate the given details and record the information in to the database.

4.2.3 Interface Requirements

 User Interfaces

The system GUI provides menus, toolbars, buttons, panes, containers, grids
allowing for easy control by a keyboard and a mouse.

 Hardware Interfaces

A browser which supports HTML & Javascript. User should able to keep a stable
internet connection. A laser printer will be needed when printing reports and issuing
referral letters.

 Software Interfaces

The web application communicates with the database in order to get the
information about the users. The communication between the database and the web portal
consists of operation concerning viewing, modifying and deleting the data.

 Communications Interfaces

This project supports all types of web browsers using simple electronic forms for
the registration and sending request. When specific request is approved or declined, an
SMS notification will be sent to the client. To achieve that functionality, it requires
having a stable internet connection.
 4.3.5 User Interface Design

Homepage

Login interface
Registration interface

Sending request
Admin pane

Interface in managing data

4.4 Development and Testing

The development of the system aim to build or develop of this project the phase of the

development where an appropriate solution is devised to fulfill all the information requirements

of the system identified from the previous system requirements. And for the design is created

with the technology based views of the system’s data and process, interface of the system.

Testing

The subset program will be tested for bugs and errors. After developing the program the team

will prepare a dry-run for the system to testing and to know or ensure if the system is working

efficiently and effectively works in intended platform and also to determine if it does meet what

the users or clients’ needs or wants in the requirements or features of the system.

4.5 Implementation Plan

The proposed system will be implemented for verification and suggestion for the purpose of

developments of the system. “DSWD Online Assistance Request and monitoring System with

SMS Notification” The proposed system target to meet the goals in the exact date to developing

of the system and its features and install or implement the system. And before placing the system

is first review and tests the whole system to be sure it meets all the required features of the

system. The result of the reviews and test of the system should be fully documented to determine

and maintained if all the system features are functioning.

QUESTIONNAIRE

Project Title: MSWD Online Financial Assistance Request and Monitoring System

Name of Evaluator: ________________________________

Directions: Please indicate your rating by checking the appropriate number using the following
criteria:
5 – Excellent 4- Very Satisfactory 3- Satisfactory 2- Good 1 – Fair

Characteristics Sub- Description 5 4 3 2 1

Characteristics
Functional Completeness 1. Does the system cover all the
Suitability specified tasks and user objectives?
Correctness 2. Does the system provide correct
results?
Appropriateness 3. Does the system facilitate
accomplishment of the specified tasks,
more precisely to the execution of the
business process?
Performance Time behavior 4. How quickly the system respond
Efficiency
Resource 5. Does the system utilize resources
utilization efficiently?
Capacity 6. Does the system remain working even
with large number of accesses at the
same time?
Compatibility Co-existence 7. Perform efficiently while sharing a
common environment and resources
with other products?
Interoperability 8. Can the system interact with other
system?
Usability Appropriateness 9. Users can recognize whether the
Recognizability system is appropriate for their needs?
Learnability 10. Can the user learn to use the system
easily?
Operability 11. Does the user can easily operate and
control the system?
User error 12. Does the system protect the users
protection against making errors?
User interface 13. Does the system user interface enable
aesthetics pleasing and satisfying interaction for
the user?
Accessibility 14. The system is available to and usable?
Reliability Maturity 15. System fault is eliminated over time?
Availability 16. System services are available when
requested?
 Fault tolerance 17. System is capable in handling errors?
Recoverability 18. System recovers data when
interruptions and failures occur?
Security Confidentiality 19. The system ensures that the data
shared are accessible by authorized
person?
Integrity 20. The system prevents unauthorized
access?
Non-repudiation 21. The system constructs strategies to
prove that an information have been
delivered to a service customer?
Accountability 22. Services are autonomous?
Authenticity 23. Identity of a subject or resource can
be proved to be the one claimed?
Maintainability Modularity 24. Change to one component has
minimal impact on other components?
Reusability 25. Can be used in more than one system?
Analysability 26. Can fault, deficiencies or causes of
failures easily diagnosed?
Modifiability 27. The system can be modified without
introducing defects or degrading
existing product quality?
Testability 28. The system can be tested easily?
Portability Adaptability 29. The system can effectively and
efficiently be adapted for different or
evolving hardware, software or other
operational or usage environments?
Installability 30. The system can be successfully
installed and/or uninstalled easily?
Replaceability 31. The system can replace another
specified software product for the
same purpose in the same
environment?
REFERENCES:

Oludare Olaleye, A. O. (2013). SMS-Based Event Notification System. Journal of Information Engineering

and Applications, 1-8.

inettutor.com. (2021, March 9). Online Programming Lessons, Tutorials and Capstone Project guide.

Retrieved from inettutor.cominettutor.com: https://www.inettutor.com/source-code/face-recognition-

attendance-with-sms-notification-capstone-project

Sai On Cheung, K. K. (2004). Web-based safety and health monitoring system for construction
management. Journal of Safety Research, 159-170

Floremie A. Badoria, M. T. (n.d.). academia. Retrieved from academia.com:

https://www.academia.edu/28464670/ONLINE_STUDENT_PORTAL_WITH_GRADES_NOTIFICATIONS_VIA
_SMS_THE_PROBLEM_AND_ITS_SCOPE

Andrade, A. S. (2018). Online Reservation System with SMS Notification. Pablacion City of Binan Laguna:

TRIMEX COLLEGES.

Alfred J. Paldez, R. R. (2018). Web-Based Management System with SMS and E-mail Notification for

Binan Tricycle . Journal of Global Research in Computer Science, 1-9.

Darem, A. B., & Al-Hashm, A. (2011, June). Evaluation of the Use of Local Government Websites: Internet
Users’ Perspective. Retrieved from http://www.iupindia.in/1509/Information Technology/E-
Governance_An_Analysis.html

DSWD. (n.d.). Retrieved May 20, 2021, from GOV.PH:

https://fo6.dswd.gov.ph/about-us/programs/assistance-to-individuals-families-in-crisis-situation-aics/