C E R T I F I C AT E P R O G R A M I N

SUPPLY CHAIN
MANAGEMENT
Online
CONTENTS

01. About upGrad 1

02. About IIT Bombay 2

03. Program overview 3

04. Who is this program for? 4

05. Key learnings from the program 5

06. Top skills you will learn 6

07. Program curriculum 7

08. Case studies 11

09. Message from the CEP's office 12

10. Know the faculty members 13

11. Certificate from IIT Bombay CEP & QIP 16

12. Admission process details 17

ABOUT
upGrad

upGrad is India’s largest online higher education company. Founded in early 2015, upGrad has onboarded over 53K paid
learners and impacted more than half a million individuals globally, within a short span of 5 years.

upGrad provides online programs in the areas of Data Science, Machine Learning and AI, Technology, Management and Law to
college students, working professionals and enterprises. These programs are designed and delivered in collaboration with
top-notch universities like IIT Madras, IIIT Bangalore, O.P. Jindal Global University, MICA, NMIMS Global Access, Duke CE, Deakin
University, Liverpool John Moores University and others.

With an 85% program completion rate, robust tech platform, outcome-based learning approach, industry- relevant curriculum,
finest university credentials, strong mentorship, and steadfast career support, upGrad has established its position as the leader
in the Indian education system.

The company has been awarded the title of ‘Best Tech for Education’ by IAMAI in 2019. upGrad received the ‘Best Education
Brands’ award by The Economic Times in 2018, Most Innovative Companies in India' by Fast Company in 2017 and has been
ranked as the #1 startup by LinkedIn in its top startups in India list.

Based on our market research and conversation with the industry, we have identifed Supply Chain Management as one of the
sectors with critical demand supply imbalance in terms of quality professionals available in the market. Our vision is to design
and deliver the best-in-class Certification in Supply Chain Management to empower the professionals to take up the next
generation technology-driven roles in top E-commerce, Product and Services, Manufacturing, Automobile and related
industries. If you are reading this, you may already wish to accelerate your career in this field.

Our aim is simple:

We strive to create high-impact, on-campus hands-on
experiences that prepare students for meaningful and
productive careers.

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ABOUT
IIT BOMBAY

Established in 1958, the second of its kind, IIT Bombay was the first to be set up with foreign assistance. The funds
from UNESCO came as Roubles from the then Soviet Union. In 1961, Parliament decreed the IITs as ‘Institutes of
National Importance'. Since then, IITB has grown from strength to strength to emerge as one of the top technical
universities in the world.
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The institute is recognised worldwide as a leader in the field of engineering education and research. Reputed for
the outstanding calibre of students graduating from its undergraduate and postgraduate programmes, the
institute attracts best students from the country for its bachelor's, master's and doctoral programmes. Research
and academic programmes at IIT Bombay are driven by an outstanding faculty, many of whom are reputed for
their research contributions internationally.

IIT Bombay also builds links with peer universities and institutes, both at the national and the international levels,
to enhance research and enrich its educational programmes. The alumni have distinguished themselves through
their achievements in and contributions to industry, academics, research, business, government and social
domains. The institute continues to work closely with alumni to enhance its activities through interactions
in academic and research programmes as well as to mobilise financial support.

In today’s fast-paced, ever-changing business world, making the effort to invest in your own learning and
professional development is an absolute must. To strengthen your professional profile and differentiate yourself
from your peers, you need to continuously develop new relevant skills. Here’s where IIT Bombay Executive
Education can be your learning partner of choice! Through our short-term, experiential programmes geared
towards practical industry application rather than dry theory, business professionals have a remarkably
cutting-edge means to ensure that their career is always on an upward trajectory.

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PROGRAM
OVERVIEW
Supply Chain Management (SCM) is the management of information, processes, capacity, service performance
and funds from the earliest supplier to the ultimate customer. SCM encompasses a range of activities from
sourcing physical materials and human inputs from vendors to understanding and delivering the customers’
needs, and all intervening operations that are to be executed between them, to accomplish these goals. A
manager’s role in SCM involves the understanding of firm’s strategy and accordingly design the supply chain,
including make or buy decisions, capacity decisions, supplier relationship decisions and the like.

With block chain, robotics, internet of things, big data and machine learning making inroads into SCM, the role of
supply chain managers has become more challenging and exciting than before. Machine learning and big data
analytics can help managers analyze trends, spot anomalies and derive predictive insights for supply chain
operations using massive datasets. With the help of case studies from industries that have implemented these
tools, such as Walmart, IBM, Coda Coffee, Beefchain, this course highlights challenges and opportunities in SCM
and how those learnings can be adapted to the Indian context in various industries.

Managers ought to take a holistic picture of these advancements and not leave the end-decisions to an algorithm
or machine or the data scientist. This course will equip you with the skills and perspectives to see beyond the
clutter and identify and implement the right tools for the problems you face, and liaise with technological experts,
from a managerial perspective.

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WHO IS THIS
PROGRAM FOR?

If you are or aspire to be any of the following, this program will benefit you

Entrepreneurs in Managers in
Services and Manufacturing
E-commerce Industries Industry

Managers in
Managers in
E-commerce
Service Industry
Companies

Mechanical Engineers
Engineers in
wanting to move to
Buying/Purchasing
supply chain roles

Sourcing
Logistics Lead/Manager
Lead/Manager

Category Manager

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KEY LEARNINGS FROM
CERTIFICATE PROGRAM IN
SUPPLY CHAIN MANAGEMENT

Acquire a solid understanding of supply chain operations with

in-depth information about various activities at different stages
of the chain, starting with firm strategy

Contextualize SCM to the post-COVID-19

business environment

Familiarize yourself with the role of Machine Learning,

Big Data Analytics, Blockchain and Industry 4.0
in future supply chains

Attain a holistic managerial view of challenges

and opportunities in SCM

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TOP SKILLS
YOU WILL LEARN

Blockchain
SCM Fundamentals
in SCM

Inventory
ML in SCM
Planning

Warehouse and
Purchasing
Logistics Management

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PROGRAM
CURRICULUM

3-hr session-wise topic(s) Learning objective and pedagogy/key material

Foundational Block (session-wise plan is very approximate)

This covers the foundations that any SCM professional should have full clarity and confidence in.

Session 1-2 Lecture with recent examples to contextualise SCM in

the post-COVID-19 business environment
Introduction
Coronavirus and technology supply chains: How to restart
Supply chain strategy, SCM trends
and rebuild (McKinsey & Company)
- Post COVID-19
Lecture: Understand efficient and responsive supply
Supply chain fit
chains and appreciation that there is no “one-size-fits all”
Innovation and sustainability
approach to SCM
Fisher (1997) “What is the right SC for your product?”
HBR article
Appreciate the role of innovation for business
sustainability and the critical role of SCM in it
Home assignment

Session 3-4 To understand various inventory models, different service

level metrics, and learn how to choose the right one for
Inventory planning and control
a given context
Capacity management, MRP
Lecture, simulation games

Session 5-6 Simulation demonstrating information distortion

and bullwhip
Information distortion and bullwhip
Lecture-based debrief
VMI and JIT
Sharpening the concepts of JIT, Lean, VMI in the
context of SCM

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PROGRAM
CURRICULUM

Session 7 Coordination issues between entities forms the heart

of SCM problems
Supply chain coordination
Develop an understanding of core principles behind
Timing issues in supply chain
various supply chain contracts to coordinate supply chains
operations/SC contracts
Teaching the costs of uncoordinated SCs (article)
Sattva e-Tech contracts case study
Aligning incentives in supply chains, Narayanan and
Raman, HBR article

Session 8-9 Purchasing fundamentals (how requirements are decided,

starting with make or buy decisions, to choosing the right
Purchasing fundamentals
supplier for “buys”)
E-procurement
Understand the principles behind various procurement
models, including reverse auctions, open and close bids,
and choosing the right model for a given product/service

Special Topics and Recent Advances in SCM

Session 10 Vasant Fresh Foods case study, Guest faculty

E-Choupal case study
Perishable and food supply chains
This module ties in various foundational concepts
including coordination and the role of IT and inventory
models through highly acclaimed contemporary
case studies
Concepts of fair trade, certifications and ethical
supply chains

Session 11 Appreciate the fundamental differences between services

and goods markets, from an operations/supply chain
Service supply chains
perspective

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PROGRAM
CURRICULUM

Learn how the concepts and models of SCM can be

applied to service supply chains
Mumbai Dabbawallas, melting pot of quality management
and service SCM
This module will tie in the vast amount of knowledge
gained in the context of goods supply chains to the world
of service supply chains, which should be of interest to
executives from virtually all sectors

Session 12-13 Guest faculty

Covers the fundamentals and recent technological
Warehouse and logistics
advances in warehouse and logistics management
management

Session 14-16 Blockchain in SCM

- Basics of blockchain technology (distributed ledger, smart
Blockchains in SCM
contracts, P2P network, and immutability)
ML and Big Data in SCM
- Learn how supply chains can benefit from blockchain
Industry 4.0
technology and explore future applications of blockchains
in SCM
- Review existing cases where blockchains are in use for
SCM (Walmart, Tradelens)
- Coda Coffee: Industry 4.0 case study
ML and Big data in SCM - Supply chain analytics
(Guest faculty)
- Learn how ML models can help analyse trends, spot
anomalies and derive predictive insights for supply chain
operations using massive datasets
Industry 4.0 (Guest faculty from industry)
- What does Industry 4.0 mean to Supply Chain
Management?
- Digitalisation (and servitization) of supply chains

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PROGRAM
CURRICULUM

Session 17-18 Discussion on term project/wrap-up

(depends on class size)
Capstone project presentations
and the way forward

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CASE
STUDIES

1) Sattva e-Tech Contracts

The case covers contract selection issues in a manufacturing firm, towards procurement of a key component. It
involves detailed comparative analysis of long-term wholesale contract, options-based contract and buyback
contract with spreadsheet modelling and statistics.

2) Vasant Fresh Foods

Vasant Fresh Foods case study deals with an important issue of food wastage in a supply chain that handle
products that are perishable (like vegetables). Vasant Farm Fresh is creating a supply chain in Ahmedabad, India,
to integrate farmers with retailers and provide fresh produce to customers. To design the supply chain, Vasant
Farm Fresh must identify the optimal procurement quantity for fresh produce, build collection centres at specific
locations, know the produce attributes and other variables influencing demand and finally reduce food wastage.

3) E-Choupal
This case examines in detail the initiatives taken by ITC Ltd, to utilize the potential of information technology for
improving the performance of its agricultural commodities export business in the early 21st century. The case
covers in detail how the company designed and executed the e-Choupal project in the country’s rural areas, and
inspires business strategy in several other sectors.

4) Mumbai Dabbawallas
How can a poorly educated, decentralized workforce perform so beautifully in an environment that can charitably
be described as unpredictable and challenging? The answers hold lessons not only for companies seeking to
expand in emerging markets but also for all developed-economy enterprises across sectors.

5) Coda Coffee
This case focuses on how Industry 4.0 (machine vision, AI, blockchain and IoT) can be applied to improve supply
chain transparency and speed payment to financially underprivileged suppliers and aid sustainability.

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MESSAGE FROM
THE CEP’S OFFICE

With the rapid pace of growth in science and technology and frequent paradigm shifts in policy, governance and
management and continuing education of working professionals in the industry is a vital need. The Continuing
Education Programme (CEP) office at IIT Bombay meets the human resources training and knowledge
upgradation needs of the industry.

As the pace of technological innovation and adoption gathers speed, it has led to the genesis of myriad
opportunities for business growth. Consequently, our approach towards continuing education has adapted to
these fundamental changes in critical and transformative ways. Our courses draw on learnings from across the
core technical, managerial and design disciplines taught and researched at IIT Bombay. Therefore, we can deliver
inter-disciplinary material along with the pedagogical rigour that IITs are known for, making for unrivalled
offerings in the context of continuing education.

Equip yourself with the knowledge and skills needed to develop a competitive edge and propel your career into
the future.

Prof. Siddhartha Ghosh 12

KNOW THE
FACULTY MEMBERS

Professor Niranjan worked as a postdoctoral researcher at ETH Zurich before joining IIT Bombay. His core
research interests lie in the cognitive aspects of OM decision-making, and more broadly, in service operations and
Supply Chain Management. He has published in, or serves on the editorial review boards of leading SCM journals 
such as  Decision  Sciences,  Journal of Business Logistics,  Journal of  Operations  Management, and  Journal of 
Supply Chain Management, and has received Outstanding Reviewer Award from Decision Sciences. He has been
nominated for the Chan Hahn Best Paper Award, AOM conference, Chicago and won a Best Paper Award at DSI 
conference, Washington, D.C. He was a Flight Lieutenant in the Indian Air Force prior to entering academia.

Educational Qualifications
• BE (Mechanical) NIE Mysore
• Fellow Programme in Management from MDI Gurgaon

Prof. T. T. Niranjan
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KNOW THE
FACULTY MEMBERS

Prof. Adil is serving IIT Bombay as a faculty at Shailesh J Mehta School of Management since 2000. His academic
appointments prior to joining IIT Bombay were at Bilkent University, Turkey and City University of Hong Kong. He
also worked in industry as Technology Transfer Consultant at i2 Technologies, USA and as Industrial Engineer at
Bristol Aerospace Ltd., Canada. His broad professional interests are in operations management domain. His
current research is concentrated in Warehouse Operations and Sustainable Supply Chain Management fields.  
His publications have appeared in leading journals such as Operations Research, European Journal of Operational
Research, Omega, IIE Transactions, International Journal of Production Research, Annals of Operations Research,
International Transactions in Operational Research, International Journal of Operations & Production
Management and Journal of Manufacturing Systems.

Educational Qualifications
• Ph.D (Industrial Engg.), University of Manitoba, Canada (1994)
• M.Sc (Industrial Engg.), University of Regina, Canada (1990)
• M.Tech (Mechanical Engg.), Indian Institute of Technology Kanpur, India (1987)
• B.Eng (Mechanical Engg.), National Institute of Technology, Raipur
(Formerly Govt. Engg. College, Raipur), India (1985)

Prof. Gajendra Kumar Adil 14

KNOW THE
FACULTY MEMBERS

A strong academic professional with a Post Doctorate (PD) focused in Logistics, Materials, and Supply Chain
Management from Swiss Federal Institute of Technology (ETH Zurich), Sidhartha’s research interests lie in
Procurement, Auction, and E-Procurement in Government Supply Chain Risk Management. He has more than 75
academic writings as testimony. His recent assignments include Performance Analysis of Kerala CM Call Center,
Government of Kerala.

Educational Qualifications
• Post Doctorate (D-MTEC) ETH Zurich, Switzerland
• Ph.D ( Industrial and Systems Engineering), IIT Kharagpur
• M.Tech (Scientific Computing)
• B.Tech (Mechanical Engineering)

Prof. Sidhartha S. Padhi 15

CERTIFICATE FROM
IIT BOMBAY CEP & QIP

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ADMISSION
PROCESS DETAILS

PROGRAM START DATE

Refer to the website for Program Start Date

PROGRAM DURATION AND FORMAT

18 weeks | Complete Online Live Lectures on Weekends

ELIGIBILITY
Graduates with 3+ years or Diploma holders with 5 years of experience.
People with relevant industry experience of <3 years will also be considered.

Preferred : People with 5+ years of overall experience, preferably from manufacturing or services industry,
including entrepreneurs, but ideally not pure coding background.

PROGRAM FEES
₹1,18,000 (inclusive of taxes)

SELECTION CRITERIA

01 02 03 04
STEP STEP STEP STEP

Submit the Based on eligibility and Offer letter is sent Student makes
application form supporting documents, students to the student a payment
are shortlisted

TO KNOW MORE, CONTACT US AT

Chief Admissions Counsellor iit-bombay-programs@upgrad.com
1800 210 2020 (Indian Learners) +91 22 6849 3868 (International Learners)

IIT Bombay reserves the right to modify, amend or change the structure
of module delivery, after due consensus with the University partner.

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