ASQ Certified Six

Sigma Yellow Belt

(CSSYB)

In-Company Training (3 Days)

ASQ Exam Preparation

ASQ Exam Simulator

Contents

ASQ Yellow Belt at a Glance 3

What is a “Yellow Belt”? 4

About This Programme: Overview 5

Programme Objectives 6

Delivery Format 7

What Are The Benefits? 8

Programme Content 9

Path to ASQ Certification 14

3 Ways to Get Started 15

About Us 16

Get in Touch 17

ASQ Certified Six Sigma Yellow Belt (CSSYB) 2

In-Company Training
ASQ Yellow Belt At A Glance

Globally recognised ASQ certification 3-day intensive exam preparation course

Based on Certified Six Sigma Body of Gain a solid foundation knowledge of Six
Knowledge for Yellow Belt Sigma

Exam preparation and access to ASQ Experience using Lean Six Sigma is
exam simulator beneficial

In-company programmes tailored to your Delivered by an experienced Lean Six

team’s needs Sigma Black Belt trainer

ASQ Certified Six Sigma Yellow Belt (CSSYB) 3

In-Company Training
What is a “Yellow Belt”?

• A Yellow Belt is someone beginning their involvement with process improvement, or Lean Six
Sigma.

• They have a foundational knowledge of the DMAIC cycle and Six Sigma methodolgies.

• They are confident in assisting and supporting Green Belt and Black Belt practitioners on

process improvement projects.

Did You Know?

Although our Yellow Belt training is only More About Six Sigma Belts
available for in-company bookings, we run

our Green and Black Belt programmes as • Yellow Belt: Knowledge to understand Six Sigma concepts and to assist Green and Black belts.
public courses all year-round.

• Green Belt: Running in-company Green Belt training for candidates who will be instrumental in Six
Sigma projects. Some delegates may be eligible to begin training and certification at this stage.
More About Green Belt

• Black Belt: This final certification stage will be relevant for those who will lead Six Sigma process
improvement across the organisation.
More About Black Belt

ASQ Certified Six Sigma Yellow Belt (CSSYB) 4

In-Company Training
About This Programme: Overview

Achieve Global Certification as a Six Sigma Yellow Belt

This programme is ideal for any organisation seeking

to introduce a culture of continuous improvement. The

combination of practical learning and exam preparation

gives your team a well-rounded introduction to best-practice

approaches with Six Sigma.

We follow the syllabus for the ASQ Certified Six Sigma Yellow

Belt (CSSYB) exam, which covers the core competencies yellow

belts require in order to support quality process improvement Want to Attend as an Individual?
projects.
Although our ASQ programme is only available for

in-company bookings, our Certified Lean Six Sigma Green

Learn More about the Lean Journey Belt for Business runs as a public course, with dates available

for anyone to attend in Dublin. Click here to learn more...

ASQ Certified Six Sigma Yellow Belt (CSSYB) 5

In-Company Training
Programme Objectives

Upon completion of this programme, participants will:

Be prepared to undertake the ASQ Certified Six Sigma Yellow Belt
(CSSYB) exam, which is based on the ASQ Body of Knowledge for
Yellow Belts (Knowledge and Blooms Taxonomy levels are defined
in the ASQ SSYB BOK).

Gain a firm knowledge of the ASQ Body of Knowledge for Yellow

Belts.

Learn the tools and techniques to support quality improvement

projects at yellow belt level.

ASQ Certified Six Sigma Yellow Belt (CSSYB) 6

In-Company Training
 Delivery Format

How is this Course Structured?

This programme is comprised of 3 days intensive classroom training, followed

by a period of self-directed study by each participant. During this study period,

participants will have access to ASQ simulated exams.

ASQ Exam Simulator

365 days of unlimited simulator access

3 x full exams, with 75 questions per exam

2 x exam modes:

ASQ - American Society for Quality Simulation Mode: t imed test with a score provided and review questions.

ASQ is a global organisation, championing both Excellent for building confidence and for use in days

leading up to the real ASQ exam.

high standards in quality, and best application of six

sigma methodolgies across all sectors. Review Mode: focus on specific areas and explanation given for correct and

incorrect answers. Ideal for use as a study tool.

ASQ Certified Six Sigma Yellow Belt (CSSYB) 7

In-Company Training
What Are The Benefits?

Organisational Benefits Individual Benefits

Introduce methods for lowering costs Gain practical, versatile process

& waste, streamlining processes &
improvement skills that are sought-after
efficiency, and increasing quality & profit
margin. by organisations in all sectors.

Team Benefits Learn More

Each member of each team will be
confident & able to support both green Ask A Question
and black belts in process improvement
projects.
Get a Quotation

Leadership Benefits

Managers and Directors will have a clear

understanding of Six Sigma, and how it
can be applied to the organisation.

ASQ Certified Six Sigma Yellow Belt (CSSYB) 8

In-Company Training
Programme Content, Module 1: Six Sigma Fundamentals

1 Six Sigma Fundamentals • Quality tools and six sigma metrics

(28% of exam: 21 questions) »»quality tools throughout the DMAIC process:

pareto charts, cause and effect diagrams,
• Six Sigma foundations and principles flowcharts, run charts, check sheets, scatter
diagram, histograms
• Lean foundations and principles
• Six sigma metrics throughout the DMAIC
• Six sigma roles and responsibilities process

• Team basics »»defects per unit (DPU)

»»types of teams »»defects per million opportunities (DPMO)

»»stages of development »»rolled throughput yield (RTY)

»»decision-making tools: brainstorming, »»cycle time

multivoting, nominal group technique (NGT)
»»cost of poor quality (COPQ)
»»communication methods

Exam Questions & Answers

ASQ Certified Six Sigma Yellow Belt (CSSYB) 9

In-Company Training
Programme Content, Module 2: Define Phase

2 Define Phase • Project management tools

(16% of exam: 12 questions) »»activity network diagrams

»»affinity diagrams
Project Identification
»»matrix charts
Voice of the Customer
»»relations charts
• Customer needs
»»tree diagrams
• Critical-to-quality (CTQ) characteristics

• Phase reviews

Project Management (PM) Basics »»tollgate or phase reviews

• Project charter

• Communication plan
Exam Questions & Answers
• Project planning

»»work breakdown structure (WBS)

»»Gantt charts

ASQ Certified Six Sigma Yellow Belt (CSSYB) 10

In-Company Training
Programme Content, Module 3: Measure Phase

3 Measure Phase Data collection »»linearity

(20% of exam: 15 questions) • Data collection plans »»stability

• Qualitative and quantitative data • Guage repeatability and reproducibility

Basic statistics (GR&R)
• Data collection techniques
• Central tendency
»»surveys
»»mean
»»interviews
Exam Questions & Answers
»»median
»»check sheets
»»mode
»»checklists
• Measures of dispersion

»»standard deviation
Measurement System Analysis (MSA)
»»range
• MSA terms
»»variance
»»precision

»»accuracy

»»bias

ASQ Certified Six Sigma Yellow Belt (CSSYB) 11

In-Company Training
Programme Content, Module 4: Analyze Phase

4 Analyze Phase Data analysis Hypothesis testing

(20% of exam: 15 questions) • Basic distribution types • Null and alternative

»»normal and binomial distributions

• Type I and type II error
Process Analysis Tools
»»shapes (skewed and bimodal)
• P-value and power
• Lean tools
• Common and special cause variation
»»5s Exam Questions & Answers

»»value analysis Correlation and regression

• Correlation
• Failure modes and effects analysis (FMEA)

»»relationships between variables

Root cause analysis

• Regression
• 5 whys
»»h
 ow regression analysis is used to predict
• Process mapping outcomes

• Force-field analysis

• Matrix analysis

ASQ Certified Six Sigma Yellow Belt (CSSYB) 12

In-Company Training
Programme Content, Module 5: Control & Improve Phases

5 Improve & Control Phases Exam Questions & Answers

(16% of exam: 12 questions)

Improvement techniques

• Kaizen and kaizen blitz

Ready to Go?
• Plan-do-check-act (PDCA) cycle

• Cost-benefit analysis Request a Quotation

Control Tools and Documentation

Ask A Quick Question
• Control plan

• Control charts

»»X-R charts

• Document control

ASQ Certified Six Sigma Yellow Belt (CSSYB) 13

In-Company Training
Path to ASQ Certification

1 2 3 4
1. Schedule our 2. Study period and 3. Schedule 4. Achieve your

intensive 3-day access to exam online exam certification.

classroom-based simulator

course for your

team.

ASQ Certified Six Sigma Yellow Belt (CSSYB) 14

In-Company Training
3 Ways to Get Started
Talk to Us
You can reach us by phone on Freephone
1800 910 810, or 01 861 0700 (mon - thurs,
9.00am - 5.30pm, fri, 9.00am - 5.00pm).
We will be happy to answer any questions
you have and advise on the best option for
your team’s yellow belt training.
Freephone 1800 910 810
ASQ Certified Six Sigma Yellow Belt (CSSYB)
In-Company Training
Get a Tailored Quotation
To request a tailored quotation for
in-company yellow belt training, click the
button below.
We will be in touch with a detailed
quotation fitting your team’s requirements.
Get a Quotation
Attend a Public Green Belt Course
Our Certified Lean Six Sigma Green Belt
course is a public course for individuals to
attend. We run this course all year-round
in conveniently situated Dublin venues.
Click below to learn more by visiting our
public course webpage.
Learn More
15
About Us

Professional Development - 30 Years of Innovation and Excellence

Our Courses Our Clients

We believe that the key to a thriving and
rewarding career is continuous professional
Our courses are a balanced blend We provide training for Ireland’s
development.
of both theoretical learning and leading brands, working with
practical application. This focused companies of all sizes in every
For 30 years, Professional Development has
learning environment optimises industry. We also provide training
led the way in providing practical, innovative
the impact of training. for non-corporate organisations.
courses leading to relevant and respected
certifications.

We specialise in delivering training for core

Our Team Our Certifications
business skills including project management,
lean six sigma, management, communications,
Our trainers are chosen for their In many sectors, international
sales, and training design and delivery skills.
engaging manner and expertise in certification is now essential. We
a chosen field. They bring a wealth provide many options for globally
Our courses are designed to expand your skills
of experience to each programme recognised certification in each
and enhance your career potential
they deliver. subject area.

ASQ Certified Six Sigma Yellow Belt (CSSYB) 16

In-Company Training
Get In Touch

Head Office

Suite 11, Plaza 256,

Blanchardstown Corporate Park 2,

Ballycoolin, Dublin 15, D15 T934

Freephone 1800 910 810

Dublin 01 861 0700

ask-us@professionaldevelopment.ie

www.professionaldevelopment.ie