National Kidney and Transplant Institute

Public Information Office

FACEBOOK FAQs
WEBSITE FAQs (included)

LABORATORY / RADIOLOGY INQUIRIES

RT-PCR Test Inquiry Good day.

Our price for RT-PCR test is 2,800 PHP – Non Philhealth,

P723.00 – Philhealth members

FIRST COME, FIRST SERVED BASIS. WALK IN

RT-PCR testing is available from:

• Mondays - Saturdays 7 AM - 10 AM (50 patients only)•
Sundays and Holidays No RT-PCR testing for outpatients

For inquiries please call :

Landline: 8-9810300 local 1054 from 8:00AM to 7:00PM

RELEASING OF RT-PCR RESULTS:

VIA EMAIL : Within 24-48 hours

We do not offer RAPID ANTIGEN TESTING.

Please note that RT-PCR test for travel / leisure / employment

purposes and those who have NO medical request or any
clinical indication for testing is NOT covered by PhilHealth.
Thank you.
FOR MEDICAL PUROPOSE (Philhealth)
723.00 PHP for RT-PCR test is available for Medical purposes only /
to those who have doctor's request/order for RT-PCR test. Thank
you.

Good day,
Due to machine downtime, unfortunately we only cater In-Patient
for Swab Test until further notice. Thank you

Rapid Test Good day.

NKTI does not offer Rapid Antigen Test.
R Good day.
 NKTI only offers RT-PCR Nasopharyngeal Swab Test.
Thank you.
Laboratory Reception Good day.
Our Laboratory is open Monday to Sunday (including
holidays) from 7 AM to 4 PM.
For more other inquiries, you may call our Laboratory
Reception at 8-981-0300 local 1064 / 1143 / 1144.
Thank you.
Good day.
FIP1L1/FDGFRA For more other inquiries, you may call our Fishlab 9-891-0300
local 3451

Blood bank / Blood Donors Kindly contact our Blood Bank reception at 8-981-0300 local
1053.
Thank you.

Histopath / slides review Kindly contact our Histopath reception at 8-981-0300 local
1060.
Thank you.
Dial +6328981-0300 then dial the desired local number.
For CP users
Radiology Inquiries Good day.
Kindly contact our Radiology reception at 8-981-0300 local
2451/ 2458.
Thank you.
Good morning
Kindly contact our Radiology reception at 8-981-0300 local
2451/ 2458.
Thank you.
PET CT Prices Good day.
These are our PET/CT Prices:
• F-FDG with Contrast - 60,000.00
• F-FDG Plain - 50,000.00
• F-PSMA with Contrast - 79,000.00
• F-PSMA Plain -69,000.00

For more inquires, you may call our PET/CT Scan at 8-981-
0300 local 1145 / 1146.
You may email them at nktipetctunit@khealthcorp.com
or check their Facebook page NKTI PETCT
Thank you.
Laboratory / Radiology Good day.
results request Due to Data Privacy Laws, the Public Information Office is
not authorized to email patients’ data/ records including
laboratory / diagnostic results.
Kindly get in touch with our Laboratory Reception at 8-981-
0300 local 1143 or Radiology Department at 8-981-0300 local
2451/ 2458 for your inquiry.
Thank you for your understanding.
Medical Records Good day.
Due to Data Privacy Laws, the Public Information Office is
not authorized to email patients’ data/ records including
laboratory / diagnostic results.
Kindly get in touch with our Medical Records Section at 8-
981-0300 local 2130/2143 for your inquiry.
Thank you for your understanding.
ESWL / Shockwave Good day.
inquiries Our Extracorporeal Shock Wave Lithotripsy (ESWL) price
range is from 35,000 PHP to 45,000 PHP.
You may contact our Ambulatory Endoscopy Center at 8-981-
0300 local 1172 for more inquiries.
Thank you.
CA 19-9 Blood Test Good day.
Our Laboratory is open Monday to Sunday (including
holidays) from 7 AM to 4 PM.
For more other inquiries, you may call our Laboratory
Reception at 8-981-0300 local 1064 / 1143 / 1144.
Thank you.
NEQAS Good day.
Kindly call our Hematology section at 8-981-0300 local 1059.
Thank you.
Pulmonary Good day.
Kindly call our Pulmonary Section at 8-981-0300 local
2165/2127.
Thank you.
Chemotheraphy Good day.
Kindly call our Medical Oncology Section at 8-981-0300 local
Medical Oncology
3144/3145.
Thank you.
Request for Quotation Good day.
For quotation inquiries, please call our Laboratory reception at
8-981-0300 local 1143 / 1144 / 1064.
Thank you.
EEG / EMG NCV Good day.
Neuro Kindly call our Neuro Section at 8-981-0300 local 2124/2125.
Thank you.

ECG Good day.

(Electrocardiography) ECG is available for walk-in from Mondays to Sundays, 8AM
- 5 PM. The price is 525 PHP.
Kindly bring your doctor's request.
Thank you.
CT Stonogram Good day.
CT Stonogram is available for walk-in, Mondays to Saturdays
(except holidays) from 8 AM - 3 PM.
Price is around Php10,800.00,
Discounts are for seniors and service patients only (please
proceed to cashier for discounts process)
Kindly contact our Radiology reception at 8-981-0300 local
2451/ 2458.
Thank you.
MRCP Good day.
(Magnetic resonance Magnetic resonance cholangiopancreatography (MRCP) costs:
cholangiopancreatography ) • Plain - 9,500 PHP
• With Contrast - 13,600 PHP

For more inquiries, kindly contact our Radiology reception at

8-981-0300 local 2451/ 2458. Thank you.
MRI Good day,
For more inquiries, kindly contact our Radiology reception at
landline: 8-981-0300 local 2451/ 2458 CP:+63289810300
local 2451/2458
. Thank you.

CONSULTATION INQUIRIES
Consultation Inquiries Good day.
Please be informed that we don't accept walk-in patients at the
moment. Patients are advised to set an appointment with their
doctor before coming to the hospital.

If you wish to consult with one of our private specialists, you

may contact our Information Desk at 8-981-0300 local 1015
and ask for a list of available doctors.

If you wish to consult at our OPD Services, you may call 8-

981-0300 then connect to:
- local 1122 or viber message 09272966504 for Vascular,
Internal Medicine and sub-specialty clinics
- local 1123 or viber message 09616283278 for Post
Transplant and General Nephrology
 - local 1194 or viber message 09502174796 for Pediatric
Nephrology, Urology, General Surgery and Pre-KT

Thank you and God bless. 

All new Patients and Patients follow-up registered for F2F

consultation shall present Swab Test and Chest X-ray results
taken within the last three (3) days.
(Note: Chest X-ray can be done outside of NKTI.)
Out-Patient Services Good day.
Our Out-patient Services is open from Mondays, Tuesday,
Thursdays and Fridays (except holidays) from 8:00 AM - 5:00
PM (NO CLINICS on Wednesdays to observe disinfection
activities)

To set an appointment you call our Out-patient Services at: 8-

981-0300 then connect to:
- local 1122 for Vascular, Internal Medicine and sub-specialty
clinics
- local 1123 for Post Transplant and General Nephrology
- local 1194 for Pediatric Nephrology, Urology, General
Surgery and Pre-KT. Thank you.

LEVEL III SURGE Due to rising cases of Covid19, our OPD will limit face to face
consultation and will proceed with TELECONSULTATION.
Online consultation
To set an appointment you call our Out-patient Services at:
OPD teleconsult Viber #09272966504

landline(2)8-981-0300 for CP user dial +6328981-0300 then

connect to:
- local 1122 for Vascular, Internal Medicine and sub-specialty
clinics
- local 1123 for Post Transplant and General Nephrology
- local 1194 for Pediatric Nephrology, Urology, General
Surgery and Pre-KT

Thank you.
-
January 2022 notice For GN/KT teleconsult / Viber (online)
OPD consultation Kindly call Landline: 89810300 loc 1123
for CP user 09166773591 – OPD / 09616283278 – GN/KT
Please send at OPD viber your Patient’s name, Hospital #,
clinic and date of schedule for confirmation and Laboratory
Results at GN/KT viber no. 3 working days before your
consultation. STRICTLY NO LAB TEST NO
CONSULTATION
 For Urology/GS/P.Nephro/Pre-KT / Viber (online)
Kindly call Landline: 89810300 loc 1194
for CP user 09502174796 – OPD
Please send at OPD viber your Patient’s name, Hospital #,
clinic and date of schedule for confirmation and Laboratory
Results 3 working days before your consultation.

For IM/SUBSPEC/VASCULAR / Viber (online)

Kindly call Landline: 89810300 loc 1122
for CP user 09272966504 – OPD
Please send at OPD viber your Patient’s name, Hospital #,
clinic and date of schedule 3 working days before your
consultation at the VIBER NO. 09272966504

All new Patients and Patients follow-up registered for F2F

consultation shall present Swab Test and Chest X-ray results
taken within the last three (3) days.
(Note: Chest X-ray can be done outside of NKTI.)
Dr. PARAISO Good day.
To set an appointment with Dr. Antonio Paraiso, you may call
8-981-0300 call 3235
or text 0915-485-0740.
Thank you.

OTHER INQUIRIES
Processing of Guarantee Good day.
Letters (GL) Guarantee letter processing is done at the Medical Social
Service Division. Kindly call 8-981-0300 local 1078 / 1079.
Thank you.
Kidney Transplant / Kidney Good day.
Donation Inquiries You may find more information about kidney transplantation
thru our Human Organ Preservation Effort (HOPE) Office.
They are in charge of the legal procurement of donor organs
for transplantation to patients afflicted with various types of
end-stage organ diseases such as Chronic Kidney Disease.
You may reach them at:
hope@nkti.gov.ph
or their facebook page:
https://www.facebook.com/HOPENKTI/
You may also contact them at these numbers: 8-981-0300 local
4400 / 4410 / 4411.
Thank you.
Good day.
You may more find information about kidney donation thru
our Human Organ Preservation Effort (HOPE) Office.
You may reach them at:
hope@nkti.gov.ph

Job Opportunities / Job
Application
or their facebook page:
https://www.facebook.com/HOPENKTI/
You may also contact them at these numbers: 8-981-0300 local
4400 / 4410 / 4411.
Thank you.
Good morning / Good afternoon.
For career / job opportunities, you may check this link:
https://nkti.gov.ph/index.php/healthcare-professionals/human-
resources-career-opportunities/career-vacancies
You may send your resume at recruitment@nkti.gov.ph
You may also call our Human Resource Management Division
- Recruitment and Hiring Section at 8-981-0300 local 3121.
Thank you.

Availability of medicine / Good day.

pharmacy To check the availability of the medicine, please call our
Pharmacy satellite at 8-981-0300 local 1443.
Thank you.
Official announcements Please refer only to the official NKTI Facebook account for
official announcements and advisories. Thank you and God
bless.
Good day.
You may call our Hemodialysis Unit at 8-981-0300 local 2103
/ 2104.
Hemodialysis Thank you.

MALASAKIT CENTER Good day.

You may call NKTI Malasakit Unit at 8-981-0300 local 1050.
Thank you.

Non-invasive treatment Good day.

(treadmill, stress test, holter You may call our CardioVascular Laboratory at 8-981-0300
monitor, 2DECHO) local 2429 / 2436.
Thank you.
Cardiovascular
IVASC (FISTULA) Magandang araw!
Para sa Fistula, Kailangan ay magpaschedule sa isang Vascular
Surgeon na Doctor.
Maaari po kayong makipag-ugnayan sa Out Patient Services:
1. Out Patient Services - kung service patient po kayo
mag-message sa Viber para sa OPS check-up schedule
Good day.
Vascular - Local 1122/ Viber#09272966504
You may call our IVASC at 2. Doctors Clinic - kung pay patient, tumawag sa trunk
8-981-0300 local 2155 / line # 8 981 0300 Local 1015
2156 (Info Desk) para sa listahan ng
Thank you. Vascular consultants
Maraming Salamat po.
Women’s Health Good day.
You may call our Women’s Health hotline at 8-981-0300 local
1164/1165
Thank you.
Endoscopy Ambulatory Good day.
You may call our Endoscopy Section at 8-981-0300 local
ERCP
1172-75 or thru email aeuc@nkti.gov.ph
Thank you.
NURSING OFFICE Good day.
You may call our Nursing Services at 8-981-0300 local
3101/3102/3103.
Thank you.
Admission concerns Good day.
You may call our Admitting Section hotline at 8-981-0300
local 1017 / 1018 / 1019/1046 or send email at
PRO@NKTI.GOV.PH
Thank you.
Dr. Richard Hizon Good day.
You may call Dr. Hizon’s Clinic at 8-981-0300 local 3201.
His clinic schedules are Tuesday and Thursday every
afternoon look for her secretary Ms. Layne 09176355725.
Thank you.
Nuclear Medicine Good day.
You may call our Nuclear Medicine Section at 8-981-0300
local 1401/1402.
Thank you.
Medical Records Good day.
You may call our Medical Records Section at 8-981-0300
local 2130 /2143.
Thank you.
Medical Oncology Good day.
You may call our Medical Oncology Section at 8-981-0300
local 3144/3145.
Thank you.
Purchasing Good day.
You may call our Purchasing Division / Procurement at 8-981-
0300 local 1081 to 1084.
Thank you.
Urology Office Good day.
You may call our Urology Section at 8-981-0300 local 2137.
Thank you.

Credit and Collection Good day.

You may call our Credit and Collection Dept at 8-981-0300
local 1026/1027.
Thank you.
HMO Cards availability Good day.
You may call our HMO office at 8-981-0300 local 2184/2168.
Thank you.

From NKTI Website FAQs

What causes Chronic The two main causes of chronic kidney disease are diabetes
Kidney Disease/ and high blood pressure. Glomerulonephritis is inflammation
of the glomeruli, the small vessels in the nephron. If not
treated, patients may suffer slow progressive damage to the
kidneys and develop renal failure.Hypertension occurs with
many cases of kidney diseases. Prolonged hypertension
damages the small arteries in the kidneys. This may start a
vicious cycle: damaged kidneys cause more serious
hypertension which in turn brings more damage to the kidneys.

High blood sugar levels caused by diabetes damage blood

vessels in the kidneys. If the blood sugar level remains high
over many years, this damage gradually reduces the function
of the kidneys. While uncontrolled high blood pressure
damages blood vessels, which can lead to damage in the
kidneys. And blood pressure often rises with chronic kidney
disease, so high blood pressure may further damage kidney
function even when another medical condition initially caused
the disease. Infection is the most common disorder of the
kidneys and the urinary tract. Uncomplicated urinary tract
infections are very easy to treat.Stones are solid residues in the
urinary tract that may cause obstruction to the flow of urine
which in turn may lead to infection of the kidneys and
subsequent scarring.Abnormalities in the urinary tract that are
congenital or inborn may consequently lead to poor function,
obstruction or infection of the kidneys.Some drugs, herbal
medicine, solvents and insecticides can also harm the kidneys.
What doctor to consult A nephrologist is a medical doctor who specializes in kidney
regarding kidney disease? care and treating diseases of the kidneys.You may visit our
website www.nkti.gov.ph or call 9810300 local 1015
(information desk) to inquire regarding the schedule of our
 Nephrologists.
Is it possible to sell my Please be informed that selling of kidney and other vital
kidney? organs is strictly prohibited in the Philippines.
The NKTI is actively advocating Organ Donation Program
only
For inquiries on Organ Donation, you may call:
+63 8 981 0300 local 4400/4411
or email:
hope@nkti.gov.ph / hopetransplant@gmail.com
or message HOPE Facebook Account:
Human Organ Preservation Effort ( HOPE )
Where do donated kidneys A donated kidney may come from someone who died and
come from? donated a healthy kidney. A person who has died and donated
a kidney is called a deceased donor.
Donated kidneys also can come from a living donor. We
usually advice patients to seek donors from their relatives up
to 4th degree (1st Cousin) but if you don’t have a living related
donor, we have a Deceased donor registry at HOPE Office
Whom to speak regarding The Human Organ Preservation Effort (HOPE), formerly the
kidney transplant? Cadaver Organ Retrieval Effort (CORE) was established in
1983. It is the organ retrieval arm of the Institute tasked to
advocate organ and tissue donation and to source out
transplantable organs from deceased organ donors thru its
network of various government and private hospitals in the
country. It recovers mainly kidneys, pancreas and liver but
may include other vital organs like the lungs, heart when the
proper program is put in place. It also provides a network for
tissues such as corneas, bones, heart valves, and skin. The
recovered organs are placed among patients in the waiting list.
Human Organ Preservation Effort (HOPE) Office is National
Kidney and Transplant Institute's designated office to attend to
concern regarding organ donation/transplant. You may call:
63 8 981 0300 local 4400/4411
or email:
hope@nkti.gov.ph / hopetransplant@gmail.com
or message HOPE Facebook Account:
Human Organ Preservation Effort ( HOPE )
How much do kidney According to our HOPE Office Staff, here are the estimated
transplant cost? costs of Kidney Transplant:
Pay Patients: 1.2 to 1.6 M

What is Hemodialysis and
Peritoneal Dialysis?
I’m having urinary problem,
what does it indicates?
How do I know if I have
kidney stones?
What are the treatments for
kidney stones?
Service/Charity Patients: 800K to 1.2 M
Philhealth Z Package: less 600 K to the cost of Transplant
(with criteria) . You may call:
63 8 981 0300 local 4400/4411
or email:
hope@nkti.gov.ph / hopetransplant@gmail.com
or message HOPE Facebook Account:
Human Organ Preservation Effort ( HOPE )
Hemodialysis is a process where blood is filtered outside the
body by a dialyzer or “artificial kidney” and then returned to
your body.
If any friends or acquaintances ask you to explain
hemodialysis, just remember that “hemo” means blood and
“dialysis” means filter.
Peritoneal dialysis (PD) is a form of dialysis that uses the
lining of your abdomen to filter waste from your blood. PD is
done at home. It gets its name from the lining of your
abdomen, which is called the peritoneum. This lining is a
membrane that surrounds the space called the peritoneal
cavity. It’s a miracle of the human body that this natural lining
can be used to filter your blood.
The urine itself may look milky or cloudy, even reddish if
blood is present. A fever may mean that the infection has
reached the kidneys. Other symptoms of a kidney infection
include pain in the back or side below the ribs, nausea or
vomiting.This urinary problem can be a characteristic sign of a
urinary tract infection. It is best to consult a Urologist to give
you assessment and recommendations about your
condition.You may visit our website www.nkti.gov.ph or call
89810300 local 1015 (information desk) to inquire regarding
the schedule of our Urology consultants
If your doctor suspects you have a kidney stone, you may have
diagnostic tests and procedures, such as blood testing, urine
testing, or imaging. You may visit our website
www.nkti.gov.ph or call 89810300 local 1015 (information
desk) to inquire regarding the schedule of our Urology
consultants
The simplest and most important lifestyle change to prevent all
kinds of kidney stones from developing is to drink more
liquids. Water is the best. It is recommended that water intake
should be at least 2 liters per day. Treatment for kidney stones
varies, depending on the type of stone and the cause. Most
 small kidney stones won't require invasive treatment. You may
be able to pass a small stone by Drinking water, Pain relievers,
Medical therapy. Kidney stones that can't be treated with
conservative measures either because they're too large to pass
on their own or because they cause bleeding, kidney damage
or ongoing urinary tract infections may require more-extensive
treatment. Procedures may include, using sound waves to
break up stones or surgery to remove very large stones in the
kidney.
You may call our Lithotripsy Unit at 89810300 local 1172-
1174 for further inquiries about kidney stone removal.
How do I avail laboratory You must first secure a laboratory request from your
services? physician. Once you have the request, you may now present it
to the laboratory reception for accommodation. You may call
8-981-0300 local 1144/1064 for more information regarding
laboratory test.
How do I avail Radiology You must first secure a procedure request from your physician.
Services? Once you have the request, you may now present it to the
Radiology reception for accommodation. You may call 8981-
0300 local 1439/1440 for more information regarding
Radiology test.
Where do I go to donate You may coordinate with the staff of Blood Donor's Room to
blood ( either forthcoming arrange the donation. Blood Donor's Room is located at the
operation or a sick relative)? ground floor of main building, near laboratory entrance.

Are appointments required Yes for some doctors that is intended for appointment, but
for consultations? most of NKTI doctors are first-come-first-serve basis. It's best
to inquire the schedule of doctors before visiting the hospital.
You may call 8981-0300 local 1015 for more information
regarding doctors schedule.
What are the requirements You must secure an admitting order from a physician that is
to admit a patient? under NKTI and present it to Admitting and Discharge Section
to accommodate your admission.

What health care plans do NKTI accepts many insurance plans including: Asian life,
you accept? beneficial Life Insurance, Eastwest, Fortune Care, Generali
Pilipinas, Kaiser, Maxicare, Medicare Plus, Medocare, Med
Asia, Philcare, Select care, Value care.
Is NKTI under government? NKTI is a Government Owned and Controlled Corporation
(GOCC)..
I need medical attention but
cannot afford to pay for it,
what can I do?
Do you accept dialysis
training for Nurses?
What is the address of
NKTI?
Tissue Cross Matching
No one is turned away from NKTI needing emergency care
because of inability to pay. We direct patients to the Medical
Social Service Division who will help you for Medical
Assistance which gives up to 80% discount.
Medical Social Service Division (MSSD) is located at Annex
II Building, ground floor.
Yes, Nursing In-Service Training and Education Unit
(NISTEU) is the section tasked to assist the staff achieves his
training and development needs. Aside from in-service
activities, the NISTEU, as a training arm of the Department of
Health, also offers specialty courses and nursing updates for
other institutional and organizational representatives (nurses
and allied health professionals).
National Kidney and Transplant Institute is located at East
Avenue, Diliman, Quezon City, in front of Quezon City Hall
Gate 1. NKTI MAP
The price of tissue cross matching is Php 6,400.00, performed
daily during weekdays Mon.-Thursday.  Cut-off time Mon-
Thurs. 10am while Fri 9am. Release of result - 2-3 days.
Price of EBV testing (IgG) Php 2,200.00; (IgF) Php
2,600.00