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1. (ServiceNow Certification Dumps) ServiceNow Certified

System Administrator Practice Exam 2019 Set 2

ServiceNow Certified System Administrator

Practice Exam 2019 Set 2

What does SAAS stands for

Options are : x

System And Applicable Software

System as a service

Software as a service

Answer :Software as a service

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 10

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What are the main components of the User Interface in ServiceNow (UI16)

Options are :

Banner

Content area

Left Navigation Pane

Right Navigation Pane

List of incidents

News Feed
x
Answer :Banner
Content area
Left Navigation Pane

Incident extends which table?

Options are :

Task

Problem

Change Request

RITM

Answer :Task
Toolsamong the following is true for UI actions
Which Topicsx

Options are :

Based on the condition, it can be decided when to make it visible

All the UI actions of task table are not extended by the incident table

They run only on server side

Answer :Based on the condition, it can be decided when to make it visible

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 11

What table is used to track changes in an update Set

Options are :

update_set

sys_update_xml

incident
Tools Topicsx
Answer :sys_update_xml

Insert UI Action on the form creates a new record and redirects us to previous viewed page

Options are :

FALSE

TRUE

Answer :TRUE

What does 'Coalesce' field mean?

Options are :

Field/s will bind with target table

Field/s will be set a unique key

Field/s will be set a reference key

x
Answer :Field/s will be set a unique key

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 8

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Searches are available in

Options are :

Navigation Filter

Forms

Knowledge Base

Lists

Answer :Navigation Filter

Knowledge Base
Lists

Which application is visible to all the users

Options are :
x
Incident

Problem

Self-Service

Clone

Answer :Self-Service

How to make a fields madatory at data base level, before updating or inserting?

Options are :

UI Policy

Client Scripts
ToolsData Policy Topicsx

Answer :Data Policy

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Also Read : Servicenow Application Developer Exam New-Practice Test Set 11

x
LDAP records can be updated by ServiceNow

Options are :

TRUE

FALSE

Answer :FALSE

Types of SLA (SLA, OLA & UC) are defined in which field?

Options are :

Duration
ToolsType Field Topicsx
Condition Field

Retroactive Start

Answer :Type Field

onCellEdit client script is executed when

Options are :

A particular field is modified on Form

Any field is modified

A particular field is modified on List

Answer :A particular field is modified on List

Take Quiz :

Also Read : ServiceNow Certified System Administrator Practice Exam 2019 Set 9

Which one of the following statements describes the purpose of an update set
Tools Topicsx

Options are :

Load incidents data from one instance to other instance

Move customizations from Production to Development

Move a series of changes from Non-production instance to production instance

Answer :Move a series of changes from Non-production instance to production

instance

If a workflow is not published, it wil be captured in update set

Options are :

FALSE

TRUE

Answer :FALSE

We can draw multiple transition from a single activity in workflow x

Options are :

FALSE

TRUE

Answer :TRUE

Take Quiz :

Also Read : ServiceNow - Certified System Administrator CSA - Exam

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End Users can personalize the list layouts for themselves

Options are :

FALSE

TRUE

Answer :TRUE

Multiple Choice, Single Text, and select Box are what type of elements in ServiceNow? x

Options are :

Related Lists

Order Guides

Request Types

Variable Types

Answer :Variable Types

When is a workflow complete?

Options
Tools are : Topicsx
When the workflow runs out of activities.

When the workflow reached to Delivery stage.

When the workflow reached to End Activity

When the workflow reached to Complete stage.

Answer :When the workflow reached to End Activity

Take Quiz :

Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 5

Which of the components are visible on Workflow welcome screen

Options are :

New Workflow Button

Pallete Tabs

Catalog form

List of published workflows

Tools
Answer :New Workflow Button
Pallete Tabs
List of published workflows Topicsx

How does ServiceNow decide which application should be visible when a user login to
ServiceNow?

Options are :

UI Policies

Everybody can see all the applications

Defined on the basis of roles assigned to the user

Defined through Managers permission

Answer :Defined on the basis of roles assigned to the user

User passwords are are also brought to the ServiceNow sytem with LDAP connection

Options are :

TRUE
x
FALSE

Answer :FALSE

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 10

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Which of the following is not a field

Options are :

Suggestion

Script

Duration

Split

Answer :Split

Context Menus, List Buttons, Form buttons are

x
Options are :

Buttons

Business rules

UI Actions

UI Pages

Answer :UI Actions

To see the relationship between tables in a graphical view, what is used

Options are :

Tables Map
ToolsSchema Map Topicsx

Tables and Columns

Business Service Map

Answer :Schema Map

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Also Read : Servicenow Application Developer Exam New-Practice Test Set 6

User records are stored in which table

Options are :

users

profiles

sys_users

sys_user

Answer :sys_user
Toolsyou click on create an incident, reset a password, and report an outage, whereTopics
When x
does it
take you?

Options are :

Catalog policy

Catalog property

Record Producers

Order Guides

Answer :Record Producers

Which of the following is an example of cutom table

Options are :

custom

project

sys_scripts x
u_incident

Answer :u_incident

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 1

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ACL is a _ security

Options are :

Physical

Security

Mental

Contextual

Answer :Contextual

When you have subject filled on email notification as well as on the notification template,
which one will appear on the sent email
x

Options are :

Subject from Template

Both the subjects are concatenated

Blank

Subject from Email Notification

Answer :Subject from Email Notification

Variable Sets can be used in

Options are :
ToolsIncidents Topicsx

Catalog Items

Record Producer

Order Guides

Answer :Catalog Items

Record Producer
Order Guides

Take Quiz :

Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 7

Which of the following are captured in update set

Options are :

Changes to incident record

Changes to Form layout

Changes in group members

Answer :Changes to Form layout

 Tools
To access knowledge articles without login, the knowledge article must be Topicsx

Options are :

Set to Private

Set to retire

Set to review

Set to public

Answer :Set to public

Use _________ to categorize, flag, and locate your records

Options are :

Search

Favourites

Tags

Bookmarks x

Answer :Tags

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 10

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What to do if we want to club two or more update sets

Options are :

Club Update Sets

Unite Update Sets

Merge Update Sets

Answer :Merge Update Sets

Can we coalesce multiple fields?

Options are :
x
FALSE

TRUE

Answer :TRUE

Which instant messaging application will provide real-timetext communication between

users in system

Options are :

Live Feed

News

Chat

Activity List
Tools Topicsx
Answer :Chat

Take Quiz :

Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 8

What is an update set? Select all that apply? x

Options are :

An update set writes changes from tracked tables to the customer update tables sys_update+xml.

Update sets are "point in time" xml snapshots of records.

Help moving data changes to configuration item fields to another instance.

Allows administrators to group a series of changes into a named set and then move this set as a
unit to the other instance.

Helps moving changes from Modified CIs.

Answer :An update set writes changes from tracked tables to the customer update
tables sys_update+xml.
Update sets are "point in time" xml snapshots of records.
Allows
administrators to group a series of changes into a named set and then move this set as a
unit to the other instance.
Tools Topicsx

SLA's are defined based on below conditions

Options are :

Start, Hold, Stop

Begin, Hold, End

Start, Pause, Stop

Begin, Pause, End

Answer :Start, Pause, Stop

Unique ID is stored in which field of table

Options are :

32_id

global_number
x
sys_id

unique_id

Answer :sys_id

Take Quiz :

Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 2
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Agreement between departments to meet service level requirements is

Options are :

OLA

None

UC

SLA

Answer :OLA

How are users and groups related

x

Options are :

Many to Many

All to All

One to Many

One to One

Answer :Many to Many

Base table for storing SLA records (NOT SLA deinitions) is

Options are :
Tools Topicsx
contract_sla

sla

task_sla

sla_definition

Answer :task_sla

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 6

What is the difference between save & insert on a form?

Options are :

Save saves the record & redirects to the list while insert creates a new record & stays on the form.

Save saves the record & stays on the form while insert updates the record & redirects to the list.

Insert saves the record & stays on the form while save creates a new record & redirects to the list.

Save saves the record & stays on the form while insert creates a new record & redirects to the list.

Answer :Save saves the record & stays on the form while insert creates a new record
Tools Topicsx
& redirects to the list.

Banner Color can be personalized from

Options are :

Developer Section

Not Possible

Themes section

Navigation Pane

Answer :Themes section

Recommended Reading

☯ Servicenow Application Developer Exam New-Practice Test Set 6

☯ ServiceNow Certified System Administrator CSA Practice Test Set 13

☯ ServiceNow Customer Service Practice Tests Orlando Set 1

☯ ServiceNow Certified CIS CSM Test Exams (New York Release) Set 2

☯ ServiceNow Customer Service Practice Tests Orlando Set 10

Tools
☯ ServiceNow Customer Service Practice Tests Orlando Set 9 Topicsx
☯ ServiceNow Certified System Administrator CSA Practice Test Set 1

☯ Service Now Certified System Administrator Practice Exams Set 2

☯ ServiceNow - CSA - Mock Test

☯ ServiceNow Certified System Administrator Practice Exam 2019 Set 6

☯ ServiceNow - Certified System Administrator CSA - Exam

☯ ServiceNow - Certified System Administrator CSA - Exam Questions

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