UNIVERSIDAD ADVENTISTA DEL PLATA

FACEA-ASISTENTE EJECUTIVO

INGLES III

PROF. HEIDI RODRIGUEZ

TP N 1

NAME: ________________________________

VOCABULARY SECTION

1. Complete with one word from the box. There are some extra ones. Translate the
sentences.

ENCLOSED-FROM-CONTACT-AVAILABLE-FURTHER- SEAT-REFERENCE-CONFERENCE
FACILITIES-HOLD-ENGAGED-BACK-EXTENSION-WANT-INCLUDE-LOOK- FILE

a. With ____________ to your request on _________________________ information,

please find _______________ a PDF file.
b. You sent the wrong _______________.
c. Please feel free to ________________ me anytime.
d. I just _______________ to check if you got my email.
e. Sorry, she is not __________________ at the moment.
f. If you need _____________ information, don`t hesitate to contact us.
g. She is busy. Her line is _______________ now.
h. Please have a _____________.

2. Match the following words:

1. PRESS __ AFTER VISITORS

2. PERSONAL __ ABOUT
3. DEAL __ MANAGER
4. CATERING __ CONFERENCE
5. MY __ OUT
6. FIND __ KIND
7. LOOK __ ASSISTANT
8. A QUESTION __ SHEDULE
9. REALLY __ WITH
10. REPLY __ COMPANY
11. DEAL __ BACK
12. CALL __ TO

3. Now match the following phrases:

13. Can I just __ repeating that back to me?

14. I`ll read __ to place an order.
15. Would you mind __ take a message?
16. I`d like to __ work for you?
17. Could you provide __ possible to see her on Friday?
18. Are you available __ check that?
19. Does it __ that back to you.
20. Would it be __ refreshments?
21. Could you meet __ reserve a room.
22. Could you __ on Monday?
23. I`d like __ her at 5?
 4. Finally, match the following sentences with a probable answer. Sometimes, more than
one answer is possible.

1. A: I`d like to introduce Ken Meier. __ B: Very kind of you, thanks.

2. A: This is my colleague Tim. __ B: I`m a personal assistant.
3. A: Would you like a cup of coffee? __ B: No, I am afraid i`m busy.
4. A: What do you do? __ B: Definitely.
5. A: I hope you enjoyed your visit. __ B: Nice to meet you.
6. A: Are you available on Monday? __ B: Pleased to meet you.
7. A: This is a small present from our company. __ B: I thought it was great.
8. A: What did you think of our factory? __ B: No. That`s all, thanks.
9. A: Can I do anything else for you? __ B: Don`t worry.
10. A: I`m sorry you have to wait. __ B: Yes, please.

5. Complete the missing words. They are synonyms.

a. Lift: e_ev_ _ _ _
b. Move forward: _ _ _ _ g forward
c. Book: re_er_e
d. Enclosed: a _ _ a _ _ _ d
e. Fix: a_ _an_e
f. Unavailable: b _ _ y
g. Check: ver_f_
h. Help: _ss_st
i. How about…?: _ _ _ t about…?

6. Complete the phrases with the missing words. Choose from the ones in the box. There
are some extra words, so be careful.
a. I`m ___________ I’m unable to come to the meeting.
b. Would you ____________ repeating that ____________ to me?
c. I`m really _____________ for the ________________.
d. Let me see what I can ____ .
e. I am writing on _____________ of Diego Martìnez, Sales Director of Lowis Engineering.
f. We look forward to ____________ you.
g. Our press _________________ is at 2.
h. We need to move _____________ our meeting.
i. My boss sends his ________________ for changing the plan.
j. We are _____________ to accept your invitation.
k. She is ______________ you liked it.
l. Thanks for ________________ my hotel room.
m. We are ___________ to inform you that…
n. Don`t ______________ to contact us again of you need _____________ assistance.
o. Could you complete these security __________ ?

forward - behalf – unable – further - booking – writing - glad – apologies – meet – book – back –
apologize – pleased – form - sorry - meeting – mind – conference – mistake - do- afraid –
repeating – delay – hesitate
 7. Put the words in the correct order. Then translate the sentences.

a. please you these complete could forms

b. will get come you someone down to

c. is my this Peter I am and colleague Tom

d. way please this come

e. office responsible I for am the

f. you down like to would sit (?)

g. are here you

h. afraid Mrs I in a am Jones meeting is still

i. can have names your I (?)

j. responsible for I office the am

k. flight how your was (?)

l. me call please Heidi

EMAIL SECTION

8. Number the lines to put these emails in order:

EMAIL 1

Dear Mr Carter,

__ If you would like further information, don`t hesitate to contact Ms Fisher tomorrow morning.

__ With reference to your mail this morning, we have a meeting room available on May, 20th.

__ Yours sincerely

__ I am pleased to inform you that we have a 10% discount for catering if you make a reservation
this week.

__ Please find enclosed price information for the meeting room and presentation equipment.

__ We look forward to hearing form you.

Jane Goodman

EMAIL 2

Dear Sir or Madam,

__ Please let me know if you confererence facilities are available on this date.

__ I am writing to ask about meeting facilities in your hotel.

__ I look forward to hearing form you

__ On June 10th, TPSY is organizing its Annual General Meeting for about 200 guests.
__ I would be grateful if you could send me information about catering facilities, presentation
equipment and room size.

__ Yours faithfully

Kim Chester

9. Correct the mistakes in the following email:

Dear Ms Peterson,

Thanks you for you email this afternoon.

With the reference to the date of your event, we have rooms availabled at that time.

Please find enclose information about our conference equipment and prices.

We are please to inform you that we have a special offer for catering facilities this month.

Please let me knows if you need further information.

Best wish,

John Herley.

10. Nadia`s manager has asked her to arrange a team conference:

a. Complete with the missing word:

b. Read the emails and put them in order:

Dear Nadia,
We _________ be able to offer you a 10% discount on the total. I hope that is helpful.
Regards,
Pawel.

Dear Sir or Madam,

I am _____________ to enquire about the possibility of an all-day conference in your
hotel for sixteen people on July 2nd. We would require a ___________ room with
facilities for PowerPoint projector, a White board and a flipchart. We would also need
morning and afternoon refreshments and a buffet lunch.
I look ____________to hearing from you.
Yours _________________
Nadia Madi

Dear Nadia,
We can provide the Bryon Room with the _______________ you requiere for sixteern
peolple on July 2. The Price is as follows:
Room $500
Buffet lunch $250
Refreshments $ 100
There would be a non-refundable booking fee of 25% of the total.
Regards,
Pawel Novak
Bookings Manager

Dear Pawel,
Thank you for your quote. As RGC Internationals uses your hotel for its overseas staff
and guests on a regular basis, I wondered if you would be prepared to offer a
__________ on the price.
All the best,
Nadia
READING SECTION:

11. Read the conversation from Unit 5 (Small talk) ex.1. are these sentences T or F ?
a. John and Paul have never been to London. __
b. Jasmine didn`t make the hotel reservation for them. __
c. They are going to eat at a French restaurant. __
d. Their flight departed from Germany. __
e. They will be in London for two days. __
f. Jasmine offers to get some tickets for a football match. __