How To Utilize MediBuddy Wallet and Services in Portal

Where you make Informed Healthcare Decisions
MediBuddy Portal – Process flow – NTT Data
Proudly presented by:
India’s largest health benefits administrator 2019

This slide cover the various process involved in utilizing, various services using
MediBuddy Portal. Below mentioned are the list of services that have been included :
1. - Health Check up
2. - Doctor Consultation
3. - Pharmacy/Medicine
4. - Lab Test
5. - Dental
2 Copyright © 2018 Medi Assist

Steps to login step 02
Process on Login – will

remain common for
ordering all services via
MediBuddy.
Step 01 - employee visits -

https://portal.medibuddy.in/
Step 02 - Employee enters

the credentials format being
User id – employee
id@nttdata
Default password - DD-MM-
YYYY

Step 03
Step 03 - Once the

employee has logged in to
the portal, employee can
now click on MediBuddy
tab,
Once the employee clicks

on the MediBuddy tab they
will see the home page as
mentioned in step 03
image.
Step 04 – Once employee

clicks on the MediBuddy
tab they will get a
Step 04
declaration on the next
page, post reading the
same employee can click
on ‘Accept’.

Step 05
Step 05 : Once employee

has access to homepage of
MediBuddy page, they will
be able to see their current
MediBuddy wallet balance,
They can click on Profile tab
and check their credentials,
change mobile number,
email id’s etc. They can also
check order status, cancel or
reschedule orders.
In case employees not

attend, or want to
reschedule or cancel any
order including Health check
employees need to access
the profile tab.

Health Check up
Step 06
Step 06 – Employee clicks on
Health Check,
Step 07 – Employee select the

city where they will like to have
the health check-up done,
Step 08 – For paid packages the

employee can now choose any
category ex- Executive,
Preventive etc.
Step 09 – Once the employee

finalizes the Category and clicks
on search icon (looks like
magnifying glass)
Step 07, 08 and 09

Step 10, and 11
Step 10 – Taking “Master Health

Check package” as the option for
reference, employee will now be
able to see the packages, and the
employee can narrow down on the
package they wish to have by
selecting filters on the left hand side
of the page. Filters of Medical
Centre, Location within the city they
had selected, Package by gender,
employee can select the age group
also, which day they will like to have
the appointment booked, and the
price range of the package, post
which they can finalize a package
Step 11 – Name of the package is

displayed with the Name of the
hospital/Diagnostic Centre, Location,
No. of tests that will be a part of the
package and the number of
consultations which are a part of the
package. Employee will be able to
see the cost of the package, and a
tab for ‘View Package’.

Step 12
Step 12 – Once an employee clicks

on view package they will be able
to see the tests and grouping of
the tests for health check up,
Step 13 – Employee can now click

on Book Now, and employee can
now select the date, day and time
for the health check up
Step 14 – Post which employee

can click on ‘Continue’ after
selecting the date and time of the
Health check up,
Step 13 and 14

Step 15
Step 15 – The next page will ask

about the ‘Booking Details’ ,
where the information of the
beneficiary is asked details like
Name, Gender, Date of birth,
Mobile number for contact and
email id of the beneficiary needs
to be entered. Post which
employee can click on Continue
booking.
Step 16 – In case this is not a

sponsored health check up, then
the details of the payment needs
to be entered. Card details or
BHIM UPI can be the mode of
payment as well. Employee needs
to complete the payment in 10
mins widow otherwise the session
expires.
Step 16
Once the payment has been

made employee will receive the
confirmation of
appointment/request id, same
will be sent to the mobile number
that the employee would have
entered, and the email id
mentioned. Appointment letter is
sent in 24 hours from the date of
the health check up.

To activate the MediBuddy
wallet employees will have to
click on the MediBuddy wallet
check box. Eligible wallet
amount of 20% will be added in
the summary and breakup of
the order payment.

Doctor Consultation
Step 04 to 07
Doctors,
Step 05 – Employee select the

city where they will like to
have the Consultation done,
Step 06 – Employee now

needs to type the speciality of
the doctor consultation
required, ex – cardiologist,
Gynaecologist etc.
Step 07 – After selecting the

specialist, employee can now
click on search option,

Step 08 and 09
Step 08 - Employee will now

be able to see the doctors of
the speciality that they had
selected, and the employee
can narrow down on the
selecting filters on the left
hand side of the page. Filters
of Medical Centre, Location
within the city they had
selected, which day they will
like to have the appointment
booked, and the price range
of the package, post which
they can finalize a package
for consultation,
Step 09 - Name of the Doctor

is displayed with the Name
of the hospital/Diagnostic
Centre, Location, Employee
will be able to see the cost of
the package, and a tab for
‘Book Appointment’.

Step 10 and 11
Step 10 – Employee can click

on Book Appointment and
select the date and time for
the same. The dates and and
timing visible will the slots
where we have booking
available, any slot/day which
is mentioned as Booking
closed will mean the slots
are filled and not available.
Step 11 – Once the

employee select the date
and time, employee can now
click on ‘Continue’,

Step 12 and 13
Step 12 - The next page

will ask about the ‘Booking
Details’ , where the
information of the
beneficiary is asked details
like Name, Gender, Date of
birth, Mobile number for
contact and email id of the
beneficiary needs to be
entered. Post which
employee can click on
continue booking.
Step 13 – In case this is not

a sponsored health check
up, then the details of the
payment needs to be
entered. Card details or
BHIM UPI can be the mode
of payment as well.
Beneficiary needs to carry

a HARD COPY of the
consultation letter at the
venue, with a Govt id
proof.

Pharmacy/Medicine
Step 04 to 07
Medicine,
Step 05 – Employee selects the

city where they will like to have
the Medicine delivered/picked
up,
Step 06 – Employee can enter

the pin code of the location
where they want to have the
door delivery or store pick up,
Step 07 – Employee can click on

the search button now,

Step 08
Step 08 – On the next page

employee will have to upload
the soft copy of the Doctor’s
prescription in which the
name of the medicine is
mentioned, the prescription
should also mention the
name of the beneficiary on
the prescription. On the
right hand side it will also
mention whether on the
pin code entered, do they
have Door Delivery of
medicine only or both store
pick up and door delivery of
medicine is available, it will
also give the employee a
tentative date as to by
when will the order be
delivered.

Step 09 and 10

uploads the Soft copy of the
document they can also
enter any special remarks,
Step 10 – Employee can now

change the prescription in
case they wish to change the
prescription,

Step 09,10 and 11

uploads the Soft copy of the
document they can also enter any
special remarks,

change the prescription in case
they wish to change the
prescription,
Step 11 – Enter the name and

other details of the beneficiary for
whom the medicine is being
ordered, employee can now add
the address where they will like to
have the Door delivery, make the
payment details. Details on store
pick up on the next page.

Step 11 continuation – if employee selects Store pick up.
Step 11 continuation (in

case employee selects Store
pick up).
Employee will need to click

on Store pick up, then click
on select a store. Post
which the employee will be
shown a Google Map view
of the partner stores which
are nearby to the Pin Code
that the employee had
entered in Step no – 6.
Basis which the employee
can choose from the
options available.
Continues in Next page.

Continuation of Step 11
Once the employee has selected which

store he wants to pick up the order from,
on the next screen he will still have the
choice to change the store. If they decides
to continue he will find the address of the
store that they had selected. If everything
is fine they can click on continue to Step 12.

Step 12
Step 12 – In case this is not

on a sponsored, then the
details of the payment needs
to be entered. Card details or
of payment as well.
Once the order has been

placed the
employee/beneficiary will
get a call from the vendor
partner, and they will
confirm the order post
validating the requirement
on dosage and any other
question on the prescription.
The prescription cannot be
more than 6 months old.
Post validation of the
prescription the order will be
fulfilled. In case the order is
cancelled, any amount taken
will be refunded to the
source in the next 7-10
working days.

Lab Test
Step 04,05, and 06

Lab Tests,
Step 05 – Employee selects

the city where they will like to
have the Lab Tests done,

select from the popular set of
tests available to be entered
in the category section,

Step 07 and 08
Step 07 – Post selecting one

of the lab tests profile,
employee can filter out the
specific or preferred lab,
using location, gender, age-
group etc filters on the left
hand side.
Step 08 – Employee will

now be able to see the
name of the Diagnostic
Centre, Location and
timings, package cost is also
available,

Step 09
Step 09 - Once employee

clicks on select on the next
page employee can read more
about the category and they
can also add additional tests,
choose from the profile of
different additional tests and
confirm the same. Post which
confirm their booking, by
clicking on Book Now and
choose the date and time for
the appointment.

Step 10
Step 10 – Employee can

reconfirm and enter the
details of the beneficiary,
post which they can click
on continue booking for
making the payment, in
case this is not on a
sponsored, then the details
of the payment needs to
be entered. Card details or
of payment as well.
Employee/Beneficiary
needs to carry a HARD
COPY of the consultation
letter at the venue, with a
Govt id proof

Dental
Step 04 to 07
Step 04 - Employee clicks on

Dental,
Step 05 – Employee select

the city where they will like
to have the Dental
consultation done,
Step 06 – Employee now

needs to type the speciality
of the doctor consultation
required, ex – dentist,
periodontist etc.
Step 07 – After selecting the

specialist, employee can
now click on search option,

Step 08 and 09
Step 08 - Employee will now

be able to see the doctors of
the speciality that they had
chosen, and the employee
can narrow down on the
selecting filters on the left
hand side of the page. Filters
of Medical Centre, Location
within the city they had
selected, which day they will
like to have the appointment
booked, and the price range
of the package, post which
they can finalize a package
for consultation,
Step 09 - Name of the Doctor

is displayed with the Name
of the hospital/Diagnostic
Centre, Location, Employee
will be able to see the cost of
the package, and a tab for
‘Book Now’.

Step 10 and 11
Step 10 – Employee can click on

Book Now and select the date and
time for the same. The dates and
and timing visible will the slots
where we have booking available,
any slot/day which is mentioned as
Booking closed will mean the slots
are filled and not available.
Step 11 – Once the employee select

the date and time, employee can
now click on ‘Continue’,

Step 12 and 13
Step 12 - The next page will

ask about the ‘Booking
Details’ , where the
information of the
beneficiary is asked details
like Name, Gender, Date of
birth, Mobile number for
contact and email id of the
beneficiary needs to be
entered. Post which
employee can click on
continue booking.
Step 13 – In case this is not a

sponsored health check up,
then the details of the
payment needs to be
entered. Card details or
BHIM UPI can be the mode of
payment as well.
Employee/Beneficiary
needs to carry a HARD
COPY of the consultation
letter at the venue, with a
Govt id proof

MediBuddy Coupon Codes
Coupon codes will be available for employees in the payment page. Employees cannot use the coupon codes
until they have a wallet balance. Once the wallet balance has been exhausted, same will be available in the
An Employee will be payment page.
able to use the Step 01
MediBuddy wallet
construct once the
employee has
exhausted the wallet
balance.

Step 02
Once the wallet balance is

exhausted, the employees will
be able to use the promo
codes. In the slides you would
be able to see there are 2
promo codes available. Promo
codes are completely
promotional and at the time
of ordering they may be
available or may be not.
In case the employee is

cancelling the order the
promo code amount will not
be available again.

Happy to partner
Medi Assist
Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road,
Bangalore - 560 029
www.medibuddy.in
Disclaimer:
This document and information contained herein is owned by Medi Assist. The contents, information, trademarks, art work, text, video, audio, or picture (collectively hereinafter
referred as "materials") are the proprietary material of Medi Assist and are protected by applicable laws, including logos, trademarks, copyrights laws and all ownership and other
rights in relation to the contents of the material vest with Medi Assist. Data contained in this document serves informational purposes only. Some of the illustrations indicated in
this document are only for informational purposes and may not have relation to Medi Assist’s products or services. These materials are subject to change without notice. Any use of
such materials, including any copying, reproduction, modification, sale, distribution, transmission, republication, downloading, display, posting, performance, or other exploitation
thereof by any means or medium without the prior written permission of Medi Assist is strictly prohibited. Medi Assist does not advise or cause you to rely on the contents of the
material and you are required to obtain separate and independent advise on the contents and any reliance on, application or use of the same. Failure to abide by this disclaimer
may result in legal action. Medi Assist shall in no event be held liable to any party for any direct, indirect, implied, punitive, special, incidental or other consequential damages
arising directly or indirectly from any use of this material, which is provided as is, and without warranties.

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Where you make Informed Healthcare Decisions

MediBuddy Portal – Process flow – NTT Data

Proudly presented by:

India’s largest health benefits administrator 2019

2 Copyright © 2018 Medi Assist

Process on Login – will

Step 01 - employee visits -

Step 02 - Employee enters

3 Copyright © 2018 Medi Assist

Step 03 - Once the

Once the employee clicks

Step 04 – Once employee

4 Copyright © 2018 Medi Assist

Step 05 : Once employee

In case employees not

5 Copyright © 2018 Medi Assist

Step 07 – Employee select the

Step 08 – For paid packages the

Step 09 – Once the employee

6 Copyright © 2018 Medi Assist

Step 10 – Taking “Master Health

Step 11 – Name of the package is

7 Copyright © 2018 Medi Assist

Step 12 – Once an employee clicks

Step 13 – Employee can now click

Step 14 – Post which employee

8 Copyright © 2018 Medi Assist

Step 15 – The next page will ask

Step 16 – In case this is not a

Once the payment has been

9 Copyright © 2018 Medi Assist

10 Copyright © 2018 Medi Assist

Step 05 – Employee select the

Step 06 – Employee now

Step 07 – After selecting the

11 Copyright © 2018 Medi Assist

Step 08 - Employee will now

Step 09 - Name of the Doctor

12 Copyright © 2018 Medi Assist

Step 10 – Employee can click

Step 11 – Once the

13 Copyright © 2018 Medi Assist

Step 12 - The next page

Step 13 – In case this is not

Beneficiary needs to carry

14 Copyright © 2018 Medi Assist

Step 05 – Employee selects the

Step 06 – Employee can enter

Step 07 – Employee can click on

15 Copyright © 2018 Medi Assist

Step 08 – On the next page

16 Copyright © 2018 Medi Assist

Step 09 – Once the employee

Step 10 – Employee can now

17 Copyright © 2018 Medi Assist

Step 09 – Once the employee

Step 10 – Employee can now

Step 11 – Enter the name and

18 Copyright © 2018 Medi Assist

Step 11 continuation (in

Employee will need to click

Continues in Next page.

19 Copyright © 2018 Medi Assist