Professional Documents
Culture Documents
user1
[Company name]
1/25/2020
TABLE OF CONTENTS
1 Business Overview..............................................................................................................................3
1.1 Executive Summary.....................................................................................................................3
1.2 Vision and Mission Statement.....................................................................................................5
1.3 Business Plan Purpose.................................................................................................................5
1.4 Business Objectives.....................................................................................................................6
1.4.1 Non-Financial Objectives....................................................................................................6
1.4.2 Financial Objectives.............................................................................................................7
1.5 Our Corporate Social Responsibility in Action............................................................................8
1.6 Keys to Success of Neck Systems Inc..........................................................................................8
1.7 Our Core Values..........................................................................................................................9
1.8 Business Model Canvas.............................................................................................................11
2 Company Overview...........................................................................................................................12
2.1 Registered Name and Corporate Structure.................................................................................12
2.2 The Financing............................................................................................................................12
2.3 Investor Equity..........................................................................................................................12
2.4 Company Location and Resources.............................................................................................13
2.5 Demography Analysis of the United States...............................................................................14
2.6 Risks and Risks Mitigation Processes........................................................................................16
3 Products and Services Description.....................................................................................................18
4 Market Analysis.................................................................................................................................20
4.1 Industry Overview.....................................................................................................................20
4.2 ERP Systems Analysis...............................................................................................................22
4.3 ERP Software Market................................................................................................................24
4.3.1 Top Impacting Factors.......................................................................................................24
4.3.2 The surge in Adoption of Cloud & Mobile Applications...................................................24
4.3.3 Technological advancement in ERP...................................................................................25
4.4 Cloud Collaboration Market......................................................................................................26
4.4.1 Market Trend.....................................................................................................................26
4.4.2 Competitive Landscape......................................................................................................29
5 Porters’ Five Forces...........................................................................................................................30
5.1 The threat of New Entry............................................................................................................30
5.2 Competitive Rivalry...................................................................................................................30
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5.3 Buyer Power..............................................................................................................................31
5.4 Supplier Power..........................................................................................................................31
5.5 Threat of Substitution................................................................................................................31
6 SWOT Analysis.................................................................................................................................32
6.1 Strength......................................................................................................................................32
6.2 Weakness...................................................................................................................................33
6.3 Opportunities.............................................................................................................................33
6.4 Threat.........................................................................................................................................33
7 Strategy and Implementation Summary.............................................................................................34
7.1 Execution Strategy.....................................................................................................................34
7.2 Operational Analysis..................................................................................................................35
7.3 Marketing Plan..........................................................................................................................36
7.4 Marketing & Communication Execution Recommendations.....................................................38
7.5 Social Media Strategy................................................................................................................39
8 Management Summary......................................................................................................................40
8.1 Management Profile...................................................................................................................41
8.2 External Professional Resources................................................................................................42
8.3 Contingency Plan.......................................................................................................................42
9 Financial Plan....................................................................................................................................43
9.1 Important Assumptions..............................................................................................................43
Table: General Assumptions.............................................................................................................43
9.2 Startup Analysis.........................................................................................................................43
9.3 Financial Overview....................................................................................................................44
9.4 Profit and Loss...........................................................................................................................45
9.5 Cash Flow Statement.................................................................................................................47
9.6 Balance Sheet............................................................................................................................49
9.7 Break Even Analysis..................................................................................................................51
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1 BUSINESS OVERVIEW
easier. Various application programs along with hardware systems are used to perform these
tasks. Towards this goal, computer hardware is constructed, since bare hardware alone is not
particularly easy to use, application programs are developed. These programs require certain
common operations, such as those controlling input-output devices. The common functions of
controlling and allocating resources are then brought together into one piece of software: the
operating system. All proprietary software (e.g., PC operating system, ERP system, and Private
cloud solution) is costly, but the majority of companies are paying for it, as there is no feasible
alternative. Classic open-source products are very fragmented, not user-friendly, and taking
significant resources to manage and maintain them. These, among many other reasons, are why
Neck Systems Inc. is a startup company based in 1850 Lake Dr, Delray Beach, FL 33444, United
States. The company is actively involved in the provision of integrated, user-friendly, and
complete set of open-source instruments; all of which are deeply customized and adjusted,
improved, and completed with new modules and functions with similar or better functionality as
proprietary software rivals to the bigger brands like Microsoft, Dropbox, among other top
Our open-source software is geared toward enabling our customers to increase productivity,
reduce costs, improve quality and enhance safety. We focus on the opportunities that are most
relevant to them. Then we achieve technological excellence by delivering results and financial
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benefits to our customers. We look at the installed base, the capabilities of the customer’s
technical team, the features and capabilities of the technology, and the intended use and lifespan
of the ERP solution. That is our approach to delivering the right automation solution, and over
We adapt to the continuously changing market environment, we are fast, efficient, reliable, close,
and above all committed to our clients. Their company's success is our greatest reward. The
personalized service and expertise, added value so each of our clients is satisfied. The formula is
simple: we are always close and available. Our present and our future are made up of exchanges
in the real and virtual worlds. The digital revolution has forever changed the way we live and
work every day, but the digitization of the living space has generated new demands for men, new
To serve men and organizations, Neck Systems Inc. is as enthusiastic as positively engaged in
the development of the individual in the digital space. This includes the enhancement of the
place of man, freedom of choice, initiative and action by the performance of enhanced
interactions, in real-time. We intend to release the operators of the most thankless digital,
repetitive and non-value-added tasks, through our open-source software, we affirm the infinite
The purpose of Neck Systems Inc. is the research and development of software whose purpose is
to produce and generate clever, nimble and efficient open-source software to serve as a better
alternative to the more established brands. The promise of our software and private cloud
collaboration system is the performance, ergonomics or time gain, aiming for operational
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all staff, customers, and partners. We are aware of our social, economic and environmental
responsibility.
through our open source software and private cloud collaboration system. Close cooperation with
our users helps us understand their needs and challenges, and allows us to adapt and innovate
according to their needs. We cooperate closely with our community in setting standards, shaping
market practice and developing new services. We mobilize our resources, collaborate to define
our strategy, to solve problems, and to stimulate dialogue to address the business challenges of
today and tomorrow. We think and act long-term. As a progressive company, we look beyond
We are out to direct all our organizational efforts in building existing technical strengths and
brand recognition to achieve enhanced levels of profitable growth in the core business and
diversify into new areas that complement and supplement the core business, aiming to achieve
excellence and industry leader status in the new areas. We are on a mission to connect and
sharpen the best of strategic and technical skills with a view to address real-life business issues
afford us the opportunity of getting an allocation of adequate capital for the operations of the
company. The funds so acquired will also assist the company in building the software, the
building of the company website, marketing, and promotions and other required logistics. With
the establishment of the company as a corporate brand as well as patronage from all private
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individuals and businesses all over the United States and the global market, which we plan to
achieve through our various marketing strategies, we expect to generate a high revenue at the end
This business plan relates to the business activities of Neck Systems Inc. The purpose of this
plan is to lay out a clear and decisive path of action in order to achieve sustainable and successful
business collaboration with investors and simultaneously create and maintain frequent returns on
the adopted business model. However, this document is confidential and has been made available
to the investor; strictly on the understanding that its contents will not be disclosed or discussed
with third parties except for Neck Systems Inc.’s own professional advisors.
Generally, investment in the business is synonymous with risk and returns. Therefore, this plan is
strictly for information purposes only and does not constitute a prospect or invitation to subscribe
for shares. This business plan also highlights our operational plan, our vision and mission
statements, the business objectives, our products and services, market analysis as well as the
To become the market leader in open source software services within five years.
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To become the lowest cost provider and drive an aggressive pricing model through the
industry.
To design and develop ERP software and private cloud collaboration system that have the
best, most efficient, and the best turnaround time for users.
To develop systems of service offering for each service category that is easy to replicate
sales through attractive packages as well as other promotional initiatives and offers.
Develop/Re-structure, upgrade and enhance our website, build an online presence and
Continuously measure, monitor and evaluate marketing metrics, loyalty program, and
To maintain the monthly and yearly increase in revenue generated from the business
To achieve a modest initial gross profit margin, increasing that by at least 20% per year
To maintain a solid growth rate per year for the first five years.
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To achieve an annual growth rate of 10% in the second year, 20% in the third year, 25%
Continue to drive down the costs associated with investment research as it relates to
investment criteria.
engage our key stakeholders affect not only our organization, but also in a profound way, the
With this firm knowledge and a determination to ensure that our efforts to meet the needs of the
present do not deprive future generations of their ability to meet their own needs, our Corporate
Social Responsibility strategy demands that we run our business in a responsible manner while
We believe that the communities in which we operate should benefit from our presence. We
operate an inclusive strategy and therefore encourage our employees to volunteer towards
landmark success in the auto parts business within the first two years of operation. The following
Ensuring customer satisfaction by encouraging the three most important values – quality,
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foundation:
Customers
We put our customers' needs at the heart of everything we do, building trusted, long-term
relationships and working together to create innovative solutions that improve people's
connected lives. These relationships are fundamental to all of our open-source software, and our
users know they can trust us to enhance their digital experience based on an advanced operating
system, ERP and Private cloud collaboration system. Their needs are integral to our product
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innovation and we use the newest technology system to meet these needs. To help us measure
our performance and satisfaction levels with clients and shape our strategic direction, we will run
an annual customer-listening program that also offers insight into their own vision and
People
Our people are the foundation of our success. We strive to attract, nurture and retain a talented
and diverse workforce while maintaining a strong culture of ethics and innovation. We focus on
hiring the best and most creative people in their respective fields and giving them the opportunity
to grow and develop their careers within the company. We are committed to providing an
environment in which our employees can flourish by supporting their well-being and work-life
balance through programs like remote working. Employee satisfaction is also measured on a
yearly basis so that we can monitor how we are doing and create action plans on specific topics
Innovation
Innovation is key to meeting the future needs of society and securing long-term business growth.
Each year, Neck Systems Inc. invests a huge amount of money in R&D activities for our Neck
Systems projects. We continually develop valuable new ideas and creative approaches to
business and technology challenges. We accelerate our digital transformation through the use of
innovation process to manage the constant flow of new ideas from across the Company. This
process includes all steps of innovation: from triggering creativity to nurturing ideas and
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1.8 BUSINESS MODEL CANVAS
Key Partners Key Activities Value Proposition Customer Customer
Investors PC and Server operating Technology- Relationship Segments
systems with a complete centric; limited or Company The United
Companies set of applications no physical website States
Fully functional ERP infrastructure Global
System Social
The private cloud Increase networks:
collaboration system performance and
productivity Facebook, Twitter,
Extreme user-friendly through cross- Instagram,
interface to promote functional Snapchat, etc.
efficient service delivery business and
information
License-free open source technology
software which does not initiatives – fast
require renewal and at low risk
Scalable Cloud
Key Resources Infrastructure Channels
Human resources: Platform Online
Distribution:
Edgars Cinins Local
Nicholas M. Loeb administration Company’s
Normunds Krumins website
Computer/Technological
resources: Connection
with various
Computer institutions
Internet
Mobile phone
Cost Structure Revenue Streams
Marketing (mid-level budget) Subscriptions
Software Design (High-Level Budget) Merchandise
Computer, Mobile phone (High-Level budget) Other sources as determined by the management
Data (High budget)
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2 COMPANY OVERVIEW
future and listed on the New York Stock Exchange and other major exchanges. As a new
corporate entity, Neck Systems Inc. will be treated as a start-up in this business plan. We intend
forward operations, adequate funding is needed. All potential avenues to funding will be
approached, to achieve funding will involve soliciting a bank loan, approaching third-party
investors, or applying for open lines of credit. We intend to leave the options open in order to see
that all the services highlighted for each of the subsidiaries come to fruition.
Over the next two years, the company will be growing its operations from a locally based digital
service platform to a global network. The funding obtained will be crucial in the payroll,
marketing, maintenance, and administration costs that keep the company in operation.
management. Additional incentives of a seat on the board of directors can be offered with a
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2.4 COMPANY LOCATION AND RESOURCES
Neck Systems Inc. is based in 1850 Lake Dr, Delray Beach, FL 33444. Our base does not really
have much impact on the success of our company as there are no resources that are instrumental
to our service that cannot be obtained elsewhere. The business terrain is very friendly and the
company is bound to grow at a significant pace even in years to come. The company’s website
will also be designed and will afford the company the opportunity of marketing its services to
other countries of the world. Below is the image obtained from Google Map of the company’s
location:
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2.5 DEMOGRAPHY ANALYSIS OF THE UNITED STATES
According to the US Census Bureau's population clock, the estimated 2019 United States
population (August 2019) is 329.45 million. This is a bit higher than the 329.06 million
estimated by the United Nations. By population, the United States of America is the 3rd largest
country in the world, falling far behind China (1.39 billion) and India (1.31 billion). Its most
populous states are California (states are California (39.5 million) and Texas (28.7 million), and
The largest state in the USA by population is California, which is estimated to be home to just
over 39.5 million people. If California were a country, it would be the 36th most populous in the
world, slightly larger than Iraq and [Poland]. Its economy would be the eighth largest in the
world, with roughly the same GDP as [Italy], a European country of 61 million people.
Interestingly, although California is the largest state in the United States of America, it isn't the
largest state in the Americas - that honor goes to [Brazil]'s state of [Sao Paulo] with over 45
million residents.
The largest city in the USA is New York City. The city's population is estimated at an impressive
8.4 million, which makes New York City larger than the second and third most populous cities in
By 1930, New York City was the largest city in the world, holding the title until 1980 when three
worldwide cities surpassed its numbers. The stunning growth of cities elsewhere in the world
means that today, New York is not even in the top 20 when ranking by city proper. It is,
however, the world's second-largest city by GDP - its nominal GDP of $1.55 trillion puts it
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Although no US cities compare in either size or density to New York City, Los Angeles in
California is the second-largest city in the nation with roughly half the population - around 4
million.
Currently, the United States is 60.4% white. According to the Pew Research Center, the
country's racial profile will be vastly different, by 2055. Whites will remain the single largest
racial group in the US, but they will no longer be the majority. Growth in the Hispanic and Asian
populations in the US is predicted to almost triple over the next 40 years. By 2055, the
breakdown is estimated to be 48% White, 24% Hispanic, 14% Asian, and 13% Black.
As of 2015, 14% of the United States population is foreign-born, compared to just 5% in 1965.
Nearly 39 million immigrants have come to the US since 1965, with most coming from Asia and
Latin America. Behind Mexico, China and India have the second-highest populations in the
United States. The current Chinese population in the USA is 3.8 million, and the Indian
population is 4.4 million. The 2015 Census Report predicts that the percentage of the US
population that is foreign-born will continue to increase, reaching 19% by 2060. This increase in
the foreign-born population will account for a large share of the overall population growth.
The average US citizen of 2060 is likely to be older than the average citizen of today, and almost
one in four people will be 65 or older. At the same time, the percentage of people who are
working age (18-64) is likely to fall from 63% today to 52% in 2060. This will have huge
implications for society as younger people work to fund the pensions and healthcare of the older
generation.
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2.6 RISKS AND RISKS MITIGATION PROCESSES
Risk is the potential for uncontrolled loss of something of value. Values (such as physical health,
social status, emotional well-being, or financial wealth) can be gained or lost when taking risks
resulting from a given action or inaction, foreseen or unforeseen (planned or not planned).
action taken in spite of uncertainty. Risks come in the way of businesses too. The following table
analyses the possible risks and the mitigation strategies adopted by the company:
HEALTH AND Exposure to hazards during work Create a health and safety policy
SAFETY Identify hazards
Accountancy software
use/replacement
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3 PRODUCTS AND SERVICES DESCRIPTION
The company’s product is segmented into three:
The Neck OS is designed to serve as the better alternative to Windows and macOS and designed
to make the clients’ computers faster, more powerful, secure, and privacy-respecting. Neck OS
doesn't collect personal data, so advertisers and governments cannot spy on the users’ activities.
Because Neck OS is Open Source, anyone can view its source code to ensure its security. It will
also come with a firewall, so the client can stay safe from attempts to compromise their
information. The operating system also comes with its own applications and a store will also be
We are out to bring the most advanced technology into the hands of everyone. We believe in
creating a product which is open, so the users can take back control of their technology and not
the other way around. By maintaining a clear focus on simplicity, we will create a powerful
computing experience that countless people will love to use every day.
The Neck ERP system allows the users to store data about their daily business tasks in one
central location. It provides essential insights into their company - including areas for
improvement - and ensures they comply with financial regulations. Access to real-time data will
streamline daily operations and make it easier to run their business. The users can efficiently
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ERP software from Neck Systems Inc. will allow the clients to consolidate daily operations so
that they can maximize efficiency and cut costs. Our easy-to-use business management solutions
adjust to their company’s unique rules and procedures, making it easier to manage crucial
aspects like human capital management, CRM, fixed assets and more. Our fast, simple and
flexible cloud-based ERP software will also help the clients expand their business around the
world.
Neck Cloud is a cloud collaboration system that offers cloud storage, file synchronization,
personal cloud, and client software. Neck Cloud brings files together in one central place by
creating a special folder on the user's computer. The contents of these folders are synchronized to
the Neck System's servers and to other computers and devices where the user has installed the
Neck Cloud, keeping the same files up-to-date on all devices. This service is available on a
subscription basis.
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4 MARKET ANALYSIS
its user. Subsystems are a part of larger systems such as operating systems; multiple subsystems
can be loaded in the operating system. It bridges the gap between the users and the computer
hardware. There are different types of operating systems based on their usage such as real-time,
systems are required in all electronic interactive systems such as mobile phones, washing
machines, and computers. Various types of OS include Microsoft Windows, Linux, UNIX,
Technological advancements and rising awareness among consumers have led to increased
demand for computer systems, consequently increasing the demand for operating systems and
driving the market. However, the growth has been hampered by the rapid usage of pirated
phones mainly due to android OS among the youth will open the opportunities of operating
The U.S. is the largest market for operating systems due to technological advancements and the
trend is expected to continue over the forecast period. OS such as Windows has achieved a
remarkable position ever since the inception of personal computers. Its latest version is Windows
8. Presently, the android operating system has been widely popular in the mobile market. Due to
its rising demand for android mobile phones, android is expected to boost the market of
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operating systems. Microsoft is the leading company in this market. Some other key players of
Over the five years to 2019, computer products have become a more ubiquitous feature of daily
life, propelling the Operating Systems and Productivity Software Publishing industry to new
heights. Companies in this industry develop and publish operating systems and productivity
software products that are necessary for computer usability. Industry products often come
preinstalled on most new computers. As a result, industry revenue is highly correlated with new
computer sales. Over the past five years, total industry revenue grew as sales to both consumers
and businesses increased, driven by rising disposable income levels and extensive private
investment in computers and software. Overall, industry revenue grew at an annualized rate of
The global Linux operating system market is expected to exhibit a solid 18.5% CAGR over the
forecast period from 2018 to 2023, according to the latest research report from Market Research
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Future (MRFR). The global Linux operating system market is mainly driven by the growing
demand for secure operating systems and the growing demand for the open-source OS. The
global Linux operating system market is expected to reach a valuation of more than USD 7
billion by 2023.
The nature of Linux OS as an open-source operating system is likely to be a major driver for the
global Linux operating system market over the forecast period. Open-source software is in
demand currently due to benefits such as flexibility, agility, speed, and cost-effectiveness. The
high operational performance of the Linux operating system is likely to be a major driver for the
global Linux operating system market over the forecast period. Linux operating systems are also
better at handling multiple users than other operating systems, which is likely to be a major
driver for the global Linux operating system market over the forecast period.
The higher security of Linux operating systems is also likely to be a major driver for the global
Linux OS market over the forecast period. Currently, Linux faces tough opposition from
Microsoft’s Windows OS, which is widely used in the corporate sector and enterprises.
However, Linux presents significant security advantages over Windows OS. This could lead to
steady growth of the Linux operating system market over the forecast period. The increasing
need to manage the security of online operations despite high traffic is likely to be the major
driver for the global Linux operating system market over the forecast period.
$78.40 billion by 2026, growing at a CAGR of 10.2% from 2019 to 2026. Enterprise resource
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planning (ERP) is business process management software, which allows an organization to use a
system of integrated applications to manage the business and automate many back-office
functions related to services, technology, and human resources. ERP software integrates all
and marketing in a single database, application, and user interface. In addition, this software
offers some degree of synchronized reporting and automation. Instead of forcing employees to
maintain separate databases and spreadsheets that have to be manually merged to generate
reports, ERP solutions enable staff to pull reports from one system.
The finance business function was the highest contributor to the ERP software market in 2018
and is projected to remain dominant during the forecast period, due to an increase in adoption of
finance module in most of the organizations to reduce complexity in financial functions and to
achieve overall competency in business. However, the human resource (HR) module is expected
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to witness the highest growth, owing to ongoing business expansion in developing economies,
which compels businesses to deploy ERP HR modules for easy integration and management of
The manufacturing industry dominated the ERP software market share in 2018 and is expected to
continue this trend during the forecast period. This is attributed to the rise in the number of
markets. Moreover, a surge in the adoption of cloud solutions and a rise in focus on the
accumulation of customer data to aid in the decision-making process fuel the growth of the
market. However, the human resource (HR) module is expected to witness the highest growth,
adopt ERP HR modules for easy integration and management of all the required information of
organizations, the surge in demand for data-driven decision-making, as well as rise in the
adoption of cloud and mobile applications are some of the important positive impacting factors
on the growth of the ERP software market. However, higher investment and maintenance costs
and availability of open source applications are expected to limit the ERP software market
growth. Furthermore, an increase in demand for ERP among small & medium enterprises and
technological advancements in ERP are providing ample opportunities for the ERP software
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4.3.2 The surge in Adoption of Cloud & Mobile Applications
Cloud computing is an emerging technology that allows enterprises to store and access data
through the internet. Agility, scalability, reliability, and flexibility are some of the major
characteristics of the cloud technology attributing to its popularity. Software as a service (SaaS)
or on-demand is one of the service models of cloud computing based on the pay-per-use fee
extent. This is the prime reason for the increased adoption of cloud-based applications among
enterprises. As mobiles have become an integral part of working culture, the enterprises invest in
cloud-connected mobile applications, as they allow access to information anytime and anywhere.
This help organizations to maintain the work-life balance of their employee as well as to enhance
productivity. These benefits are expected to drive the demand for cloud and mobile applications
of advanced technologies such as IoT, AI, and big data analytics has led to the growth of the
China, Australia, and Singapore are expected to create several opportunities for the ERP
software market. The integration of ERP with IoT-based devices allows organizations to identify
and eliminate issues such as unnecessary assets. In addition, automation of processes by IoT
technology keeps the plant operations running on time without any human intervention.
Similarly, multiple benefits of integrating ERP software with wearable technology, such as real-
time information transmission, minimized errors, real-time access to data, and faster decision-
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4.4 CLOUD COLLABORATION MARKET
The Cloud Collaboration market was valued at USD 29.62 billion in 2019 and is expected to
register a CAGR of 13.43%, over the forecast period (2020-2025). Employees across
organizations use a cloud-based collaboration platform to share and work together on projects at
once. Cloud collaboration enables to achieve high productivity with access to real-time data.
Cloud collaboration offers high agility to companies and enables easy data sharing among
remote and virtual users. With changing business requirements, companies are now looking for
services, which offer easy access and increased productivity, thereby supporting the growing
With increasing automation trends, along with the changing mobility, it has become
increasingly important for industries to look for solutions that can offer services, thereby
increase employee interaction and ease of use, have become important to provide access
These services allow the client and employees to access files and data who are working
on offsite locations, which makes operations much more accessible. It also lets users with
BYOD (bring your own device) to take full advantage of accessing data over the cloud.
In recent years, enterprise social collaboration (ESC) solutions have been able to connect people
around the world effectively. Social applications have been limited by technology and may work
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fine for one department, but not for another. With the advent of the cloud, the integration of
The demand for enterprise social collaboration is on the rise and with good reason. With the
millennials becoming an increasingly large part of the workforce, CIOs will be forced to face
enterprise social collaboration (ESC) in the future. Intelligent CIOs who are ahead of the trend
When properly integrated, ESC solutions empower both employees and employers. It can instill
the intimacy and fun of social media into work-related communications, and lead to
accomplishing tasks in new and more efficient ways. Trusted partners and valued customers can
Cloud collaboration in the region is mainly driven by businesses that are adopting cloud
computing to increase capacity and productivity. Companies in the region are moving beyond the
public cloud and stepping into a new era of hybrid IT that combines public cloud, private cloud,
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and traditional IT. These organizations have implemented a hybrid cloud strategy as it is helping
them to improve the way they run their business and deliver services to customers.
As per the RightScale’s State of the Cloud Report 2018, over 80% of the North American and
European companies were using a complex deployment model in the cloud, i.e., 51% of the
hybrid and 21% implementing a multi-cloud strategy, with an average of five cloud providers.
The aforementioned factor has further stimulated the cloud collaboration demand. With
automation trends prominent in the region, it has become increasingly important for industries to
look for solutions that can offer services to reduce infrastructure costs.
Also, the increased electronic device penetration has resulted in the high adoption of BYOD,
which has forced companies to adopt cloud collaboration to address employee needs.
Furthermore, the presence of prominent startups with an aggressive BYOD policy and freedom
for employees has augmented the growth of the cloud collaboration market.
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4.4.2 Competitive Landscape
The cloud collaboration market is highly competitive and consists of several major players. In
terms of market share, few of the major players currently dominate the market. These major
players with prominent shares in the market are focusing on expanding their customer base
across foreign countries. These companies are leveraging strategic collaborative initiatives to
increase their market share and profitability. The companies operating in the market are also
capabilities. In February 2018, Cisco completed its acquisition of BroadSoft, which accelerated
Cisco's cloud strategy and collaboration portfolio by adding the industry's leading cloud calling
and contact center solutions to Cisco's leading calling, meetings, messaging, customer care,
Open-source software (OSS) is a catalyst for growth and change in the IT industry, and one can’t
overestimate its importance to the sector. Apart from independent OSS projects, an increasing
number of companies, including the blue chips, are opening their source code to the public. They
start by distributing their internally developed products for free, giving rise to widespread
frameworks and libraries that later become an industry standard (e.g., React, Flow, Angular,
Adding to this momentum, there has been a surge in venture capital dollars being invested into
the sector in recent years. Several high-profile funding rounds have been completed, with
1
http://www.zdnet.com/article/its-an-open-source-world-78-percent-of-companies-run-open-source-software/
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But are these valuations justified? And more importantly, can the business perform, both growth-
wise and profitability-wise, as venture capitalists expect? OSS companies typically monetize
with a business model based around providing support and consulting services.
consumers, and in fact, a 2008 study by The Standish Group estimates that “free open source
While providing free software is obviously good for consumers, it still costs money to develop.
Very few companies are able to live on donations and sponsorships. And with fierce competition
from proprietary software vendors, growing R&D costs, and ever-increasing marketing
As a result of the above, a commonly seen structure related to OSS projects is the following: A
“parent” commercial company that is the key contributor to the OSS project provides support to
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Latched on to this are the monetization strategies, the most common being the following:
Extra charge for enterprise services, support, and consulting. The classic model
targeted at large enterprise clients with sophisticated needs. Examples: MySQL, Red Hat,
Hortonworks, DataStax
the OSS might generate a lavish revenue stream, but it requires a lot of R&D costs and
time to build. Example: Cloudera, which provides the basic version for free and charges
SaaS/PaaS business model: The modern way to monetize the OSS products that assumes
centrally hosting the software and shifting its maintenance costs to the provider.
Historically, the vast majority of OSS projects have pursued the first monetization strategy
(support and consulting), but at their core, all of these models allow a company to earn money on
their “bread and butter” and feed the development team as needed.
An interesting recent development has been the huge inflows of VC/PE money into the industry.
Going back to 2004, only nine firms producing OSS had raised venture funding, but by 2015,
that number had exploded to 110, raising over $7 billion from venture capital funds (chart 2).
Underpinning this development is the large addressable market that OSS companies benefit
from. Akin to other “platform” plays, OSS allows companies (in theory) to rapidly expand their
customer base, with the idea that at some point in the future they can leverage this growth by
beginning to tack-on appropriate monetization models in order to start translating their customer
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At the same time, we’re also seeing an increasing number of reports about potential IPOs in the
sector. Several OSS commercial companies, some of them unicorns with $1B+ valuations, have
been rumored to be mulling a public markets debut (MongoDB, Cloudera, MapR, Alfresco,
With this in mind, the obvious question is whether the OSS model works from a financial
standpoint, particularly for VC and PE investors. After all, the venture funding model
necessitates rapid growth in order to comply with their 7-10 year fund life cycle. And with a
product that is at its core free, it remains to be seen whether OSS companies can pin down the
correct monetization model to justify the number of dollars invested into the space.
Answering this question is hard, mainly because most of these companies are private and
therefore do not disclose their financial performance. Usually, the only sources of information
that can be relied upon are the estimates of industry experts and management interviews where
companies in the market, Red Hat and Hortonworks, and use their publicly available information
to try and assess the more general question of whether the OSS model makes sense for VC
investors.
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5 PORTERS’ FIVE FORCES
Porter's Five Forces Framework is a tool for analyzing the competition of a business. It draws
from industrial organization economics to derive five forces that determine the competitive
intensity and, therefore, the attractiveness of an industry in terms of its profitability. The
company competes on various fronts in the tech industry with giants such as Microsoft, Linux,
and Dropbox. The competition on the three fronts is enough to nip the company in the bud due to
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the presence of these industry giants. This implies that the company cannot only adopt a basic
marketing approach at the startup stage. This is so in order to ensure that the company mitigates
cloud collaboration, ERP for uptime requirements by SMEs and other large businesses, we have
identified some platforms like Microsoft Windows or MAC OS as direct competitors to the Neck
OS, Microsoft Navision, SAGE, Oracle NetSuite to our ERP system and Google Suite, Dropbox,
Microsoft SharePoint to our cloud collaboration system. All these systems have actually been in
the industry before us and are way ahead. We will ensure that we remain innovative in our
service offering and marketing to ensure we gain a sizeable chunk of the market.
industry. We have no plan to increase these charges but rather to promote the enrolment of our
target market with us. A monthly subscription fee (based on a fee per user for an ERP system
and Cloud solution) or a one-time fee (in case of PC/server operating system) with payment
options 1x per quarter, 1x per 6-month or 1x per year. Initially, all new customers are also
charged for ERP system implementation and training process (on average – one additional yearly
subscription payment). For the PC/server operating system and Cloud solution, there is no
implementation fee. Today companies want to buy from one source. Therefore, we have good
chances of having part of this growing market segment. Such companies as Facebook, Twitter,
Google, IBM, Amazon, and McDonald's use Linux based operating systems in their daily
operations – this is a compelling sales argument to prove credibility and efficiency of the
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carefully managed open-source approach, like our offer. This threat is a medium for our
business.
supply the needed materials that we utilize in our service delivery. The companies that supply
these materials are scattered all over our location and there is also stiff competition in their
industry. No one company can hold our college to ransom as we will easily choose to patronize
our company. There is hardly a substitute service for all our services all we have are competitors.
6 SWOT ANALYSIS
Neck Systems Inc. is set to become one of the leading open-source tech companies in the whole
of the United States which is why we will ensure that we are well trained and equipped to carry
out our duties. We want Neck Systems Inc. to be the number one choice of resident-companies in
We know that if we are going to achieve the goals that we have set for our business, then we
must ensure that we build our business on a solid foundation. We made sure that we hire the
services of business consultants that are specialized in setting up new businesses to help our
organization conduct a detailed SWOT analysis and to also provide professional support in
6.1 STRENGTH
Our strength is in our brand. We have an executive team that is vast and adequately equipped to
run the business needs of the company. Our brand is also strategically structured to give it the
recognition it deserves. Due to the many advantages that come with the open-source operating
system, the Neck OS remains one of the most secure and user-friendly operating systems in the
world and the fact that the clients do not have to renew their licenses yearly counts as a strength
for the product when compared to the competitors. Of course, our location in Florida is another
strength as the economic condition and government economic policies aid our quest for rapid
expansion.
6.2 WEAKNESS
This is a new program and will require a lot of attention and nurturing. The following represent
Lack of a reputation in comparison to our competitors. This is due to the fact that we
are still new on the market. However, this shall be addressed as shown in the
The introduction of new organizational practices and personnel who have not
6.3 OPPORTUNITIES
High demand by top companies and techies for open source software
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Despite the dominance of Windows and Linux, the global market is still up for grabs
6.4 THREAT
Changes in the external environment also may present threats to the firm. Some examples of
New regulations.
business. We have outlined several plans to announce our introduction into the market as well as
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timelines, relevant events, and important principles that suggest alternative solutions. We are
using quick hits that move us toward effectuating the best solutions in the quickest possible time
frame.
In order for us to implement our business plan over the next twelve-month period, we have
company services.
continue the training and support of our network, we will need to hire
more people on the corporate level, which will be hired for the specific
continue to seek and interview candidates to fill our growing need for
additional staffing.
and thus we will require additional cash resources, including the sale of equity or debt securities,
to meet our planned capital expenditures and working capital requirements for the next 12
months. We will require additional cash resources to achieve the milestones indicated above. If
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our own financial resources and future current cash-flows from operations are insufficient to
satisfy our capital requirements, we may seek to sell additional equity or debt securities or obtain
The sale of additional equity securities will result in dilution to our stockholders. The incurrence
of indebtedness will result in increased debt service obligations and could require us to agree to
operate and financial covenants that could restrict our operations or modify our plans to grow the
business. Financing may not be available in amounts or on terms acceptable to us, if at all. Any
failure by us to raise additional funds on terms favorable to us, or at all, will limit our ability to
expand our business operations and could harm our overall business prospects.
We would mainly be focusing on Facebook and Instagram paid advertisements and influencer
marketing to drive traffic to our website because they are interest-based platforms, therefore, the
reach and the target market is huge to create an impact. Influencer marketing, on the other hand,
is a very strong medium itself because the strongest medium of reference is word of mouth
increase the traffic to the online website; Social media updates, posts, and uploads; Blog
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Creation; Blog Posts; E-mails; YouTube; Facebook; Twitter; Instagram; LinkedIn; and
Pinterest.
www.google.com, et al. With a strong SEO strategy, our company’s website will
who believe in our company will be encouraged to share information about our
o Use Email Marketing: We will utilize a personalized e-mail campaign that caters
to the specific needs of our niche market and puts into consideration the
o Use an Opt-In Email List: utilizing an opt-in email list allows customers to visit
our website and sign up to receive email campaigns and correspondence. This will
allow us to connect with new customers or clients and increase our overall click-
through.
o Social media strategy: We will also maintain a strong social media campaign
with a guerilla marketing strategy. Our Facebook will serve as a second website.
We will then begin to populate the page with the photos, videos, lists and
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our Facebook page including new clients, benefits and features. We will ensure
that we are in compliance with current trends in the social media industry by
participating and utilizing new features such as “Live Video”, “Status Update” et
Direct marketing.
Install our Bill Boards on strategic locations all around our neighborhood in the United
States.
advantage to our business. Apart from the fact that promotional activities will be carried out on
our website, we will equally embrace other options like mouth-to-mouth advertisement, local
advertisement strategies, reviews from customers, referrals and others. Neck Systems Inc.
embraces social media as an important tool of business engagement and encourages its
customers to use social media to reach out and connect with the company and share our good
news with friends, clients, and communities – both old and new.
Examples of social media platforms which we will utilize include but are not limited to:
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Video and photo sharing websites (Flickr, YouTube)
Our strategy is to grow the business by nurturing clients, differentiating the products from our
competitors, particularly through service and solid business ethics. All criteria from customer
satisfaction, service provision, and price competitiveness are to be looked at thoroughly in the
initial stages as areas for improvement. Strategies will be developed aimed at capturing all the
customers in our location. Researches will be conducted on a regular basis to ensure that our
populate the page with the photos, videos, and reviews created by the happy customers of
Neck Systems Inc. We will post daily relative content on our Facebook page including
Twitter: Neck Systems Inc. will start a Twitter account and begin to use the original
company’s content as well as marketing messages to drive interest and traffic to the site.
Tweets will also include links that educate twitter users about the reliability of our
products. We will use popular hashtags for transactional video on demand (TVoD),
LinkedIn: We will join relevant groups; discuss issues, approach professionals for
impactful discussions.
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Blog: Neck Systems Inc. will post related articles on the blog every week and also link
affiliate related events to the blog and approach industry bloggers for endorsement.
8 MANAGEMENT SUMMARY
Edgars Cinins, Nicholas M. Loeb and Normunds Krumins are the founders of the company.
They will be saddled with the responsibility of making executive and administrative decisions as
regards the operations and functionality of the company. They are very creative, forward-
thinking and strong, hands-on team leaders, highly efficient and results-oriented with exceptional
management and organizational skills. They also have exceptional interpersonal skills combined
with proven ability to drive profitability, manage and nurture talent, deliver sales growth, form
strategic partnerships and successfully implement challenging projects. They are experts in
executing team driven process improvements to increase revenue growth, operational efficiency
and excellent stewardship of revenue. He also has strong customer service orientation to work
Their responsibility is to oversee and decide what goes on in the business, which is in line with
the stated goals and objectives. They will be in full operation devising all means and strategies,
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putting their entrepreneurship skills and experience in the business world to help Neck Systems
Inc. achieve its best standard and become people’s first choice.
Has worked with the establishment of one of the first private banks in Latvia after it regained
independence from the Soviet Union. After years in various positions with different European
banks, Edgars started to work as an independent asset manager with offices in Zurich and Riga,
mainly serving high net worth clients from Eastern Europe and Russia. He’s has built up very
close cooperation with various respectable banks, law offices, asset managers in Switzerland and
elsewhere. In recent years Edgars served in highest management positions in different oil and dry
cargo transportation and storage companies, newspapers and media groups. Founder of NECK
Systems, Inc.
Nicholas M. Loeb
Mr. Loeb has been an entrepreneur for most of his life. Previously he was the founder and CEO
of Loeb’s Crunch, a national consumer product brand, Managing Partner of Carbon Solutions
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America, a clean energy and sustainability consulting firm and CEO of Imagine Partners a
venture, consulting and banking firm. Prior to that Nick worked at Lehman Brothers in private
banking and generating deal flow to investment banking and real estate divisions. He began his
career at Universal Studios in corporate development, motion picture finance and production on
the John Travolta film Primary Colors, before forming IPC (International Production Company)
where he produced with Quincy Jones, the MGM film The Smokers and the Award-winning
PBS documentary series with Executive Producer Barbara Streisand, The Living Century.
Normunds Krumins
Almost twenty years of professional work in the transport and logistics industry. Normunds spent
a long time operating in China and Kazakhstan. He has in-depth knowledge of European and
Asian transport networks. Very well known as professionals in Europe's biggest transportation
companies. Has worked as a consultant for US government projects. Besides transportation and
logistics, Normunds has trained himself as a software developer. Normunds has numerous
software inventions for logistics management and overview systems. Currently, Normunds
the company. This will include the examination of each contract signed on behalf of the
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An accountant will also be hired to consider the financial viability of the company and to
offer relevant accounting services that would further propel the company to attain a
successful based on the substantial market need for the business. However, if the business fails,
Get help from family and friends to repay all outstanding debts
Re-strategize, analyze the reason for the initial failure and preparedly venture into it again
9 FINANCIAL PLAN
The following section contains the financial information for Neck Systems Inc.. Tables and
charts show annual projections for the first five business years.
General Assumptions
2020 2021 2022 2023 2024
Tax Rate $ 38,116 $ 24,682 $ 88,855 $ 255,407 $ 436,906
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9.2 STARTUP ANALYSIS
Startup Expense
with little change in the cost. The profit is seen to increase with sales.
Financial Overview
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Financial Overview
$5,000,000
$4,500,000
$4,000,000
$3,500,000
$3,000,000
$2,500,000
$2,000,000
$1,500,000
$1,000,000
$500,000
$-
1 2 3 4 5
Year
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9.4 PROFIT AND LOSS
The below table is the profit and loss projection for the first five business years. The sales are
seen to increase each year, causing considerable increase in the net profit too.
Sales
Operating Expenses
Interest Expense 0 0 0 0 0
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Net Profit $ 108,484 $ 68,458 $ 246,446 $ 708,393 $ 1,211,795
From the above analysis a total revenue of $ 1,300,000 was made in the first year of business
activities. Every business always aspires to increase its sales. With the marketing strategy
adopted, it is assumed that this will yield an increase in the subsequent years of business
The volume of revenue influences the profit that will be made during the year, therefore revenue
generated in the course of running the business results in increase in profit made by the business
Net Profit
$1,400,000
$1,211,795
$1,200,000
$1,000,000
$800,000 $708,393
$600,000
$400,000
$246,446
$200,000 $108,484
$68,458
$-
1 2 3 4 5
Year
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9.5 CASH FLOW STATEMENT
Below is cash flow statement projection for five years showing the movement of cash within the
business.
Cash Flow
Expenditures from
Operations
Total Cost of Sales 360,0 420,0 420,0 550,0 760,0
00 00 00 00 00
Total Operating Expenses 793,400 1,021,660 1,089,700 1,751,200 2,565,300
Interest Expense 0 0 0 0 0
Tax Incurred 38,1 24, 88, 255,4 436,9
16 682 855 07 06
Subtotal Spent on 1,191,516 1,466,342 1,598,555 2,556,607 3,762,206
Operations
Long-term Liabilities 0 0 0 0 0
Principal Repayment
Startup Expenses 0 0 0 0 0
Purchase Long-term Assets 0 0 0 0 0
Owner's Drawing 0 0 0 0 0
Subtotal Cash Spent 1,191,516 1,466,342 1,598,555 2,556,607 3,762,206
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Chart: Cash Flow
Cash Flow
$2,500,000
$2,000,000
$1,500,000
$1,000,000
$500,000
$-
1 2 3 4 5
Year
The graph above shows upward movement of closing cash balance which indicates that there is
increase in cash balance at the end of every period.
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9.6 BALANCE SHEET
Below is the financial forecast of the balance sheet for the business. The below table shows the
steady growth in the net worth of the organization, this shows that the business is a very
profitable one.
Balance
Sheet
Starting Bal. 2020 2021 2022 2023 2024
$ $ $ $ $ $
Assets
Current
Assets
Cash 0 108,484 176,942 423,387 1,131,780 2,343,575
Other 0 0 0 0 0 0
Current
Assets
Total 0 108,484 176,942 423,387 1,131,780 2,343,575
Current
Assets
Long-term
Assets
Long-term 0 0 0 0 0 0
Assets
Accumulate 0 0 0 0 0 0
d
Depreciatio
n
Total Long- 0 0 0 0 0 0
term Assets
Total 0 108,484 176,942 423,387 1,131,780 2,343,575
Assets
Liabilities
and Capital
Current
Liabilities
Accounts 0 0 0 0 0 0
Payable
Current 0 0 0 0 0 0
Borrowing
Other 0 0 0 0 0 0
Current
Liabilities
Subtotal 0 0 0 0 0 0
Current
Liabilities
Long-term 0 0 0 0 0 0
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Liabilities
Total 0 0 0 0 0 0
Liabilities
Paid-in 0 0 0 0 0 0
Capital
Retained 0 108,484 176,942 423,387 1,131,780 2,343,575
Earnings
Earning 0 108,484 68,458 246,446 708,393 1,211,795
Total 0 108,484 176,942 423,387 1,131,780 2,343,575
Capital
Total 0 108,484 176,942 423,387 1,131,780 2,343,575
Liabilities
and Capital
Net Worth $ $ $ $ $ $
- 108,484 176,942 423,387 1,131,780 2,343,575
Net Worth
$2,343,575
$1,131,780
$423,387
$176,942
$108,484
1 2 3 4 5
Year
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9.7 BREAK EVEN ANALYSIS
Break-even is the point where the business neither makes profit nor loss. This means that at
break even, the business is only able to pay up its expenses both fixed and variable cost without
any excess. The essence of break-even is to determine the amount of sales that could lead to
0.72
This means that there must be more than $ 1,097,255 worth of sales yearly before any profit can
be recorded. The above analysis can be seen in the below graph showing the curve of sales and
total cost. Different amount of sales is assumed to show the possibility of an intersection which
indicates the breakeven point, beyond which the company starts making profit.
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Breakeven Analysis
Breakeven Curve
3,500,000
3,000,000
2,500,000
2,000,000
1,500,000
1,000,000
500,000
-
1 2 3 4 5 6 7 8 9
Year
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