Home Cinema 3010

SERVICE MANUAL
Home Projector
EH-TW6000/TW5900/TW6000W
CONFIDENTIAL
EH-TW6000/TW5900/TW6000W CONFIDENTIAL
NOTICE
All rights reserved. No part of this manual may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without prior written of SEIKO EPSON CORPORATION.
The contents of this manual should be handled with sufficient consideration for confidentiality reasons.
After publication of this manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, note that the descriptions given in this
manual may not coincide with the actual machine.
Other company or product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims
any and all rights in those marks.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2011 SEIKO EPSON CORPORATION.
SEIKO EPSON 2 Revision A

About This Manual

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the product. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
CHAPTER 1. PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.
CHAPTER 2. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3. DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER4. APPENDIX
Provides preventive maintenance procedures for servicing the product.

IMPORTANT PRECAUTIONS IN SAFETY AND MAINTENANCE PERFORMANCE

Here describes the important points to keep in mind in repair and maintenance performance.
SYMBOLS
To prevent injury to the repair technicians and to protect the devices, the categorized safety instructions are provided in this manual with the symbols below. Be sure
to read and understand their meanings before proceeding to the next section.
Category Symbol Meaning

Danger Indicates an extremely hazardous operation which, if ignored or operated
incorrectly, could result in serious or fatal personal injury.
Warning Indicates a potentially hazardous operation which, if ignored or operated

incorrectly, could result in serious or fatal personal injury.
Caution Indicates a potentially hazardous operation which, if ignored or operated

incorrectly, could result in minor injury or damage to equipment.
Prohibited Indicates a prohibited action or operation in repair and maintenance

Matter performance.
Instruction Indicates a compulsory action or operation that must be carried out in repair and
maintenance performance.

SAFETY INSTRUCTIONS Never modify the product for any reason whatsoever.
(Except for a case that is under the instructions to do so.)
The precautionary measures itemized below should be fully understood when
performing repair and maintenance procedures.
Never peer through the projection lens during repair/maintenance

work when the power is on.
(Such an action may cause a visual disability because of a very
strong light emission.)
When disassembling/assembling, be sure to turn off the power Never use a deformed plug or a damaged power cable to this
switch and pull out the power cable from the projector beforehand. product.
If any deformations or damages are found on the power cable or
plug section, replace it with a new specified power cable.
Never touch the current-carrying part or high temperature section Never use the air blowers that contain flammable gas in repair/
during a test operation, signal measurement or any other situations maintenance work.
that is necessary to perform the repair/maintenance work with the
power turned on and the cover removed.
Do not wear the metal products such as wrist watch, cuff buttons,
rings, tiepin etc. to avoid getting a electric shock.
Do not touch the lamp assy. or the parts around it. They are
extremely hot even after completed the cooling down operation, and
may cause a burn injury.
Therefore, leave the unit until it becomes cool enough before
performing maintenance work.
Never let the safety devices mounted in this product inactivated for
any reason whatsoever.
Never modify the safety devices or replace them with the ones that
are not designated for any reason whatsoever.
(Such actions may cause a fire or serious injury.)

Be careful not to drop a metal part such as a screw, a washer, or a

clip into the inside of the product. If such cases should occur
accidentally, never turn on the power supply until all the dropped
parts are found and removed.
Never use or replace with any service parts that is not specified by After reassembling the product, check the followings before
EPSON. turning the power on.
All the parts and screws are installed and secured to the
proper positions.
No cables are caught in the metal frames.
Be sure to perform the repair/maintenance work on the even and
stable work bench to prevent the product from dropping down or
mal-operation due to the improper setting of the product. OTHER CAUTION
Since the lamp of this product contains mercury, be sure to dispose the used lamp
Be sure to wear the gloves during the repair/maintenance work to pursuant to the government’s law and regulations.
avoid injuries by the parts with sharp edges such as metal plate or
the like.
To protect sensitive circuitry, follow the instructions below.

When disassembling or reassembling, be sure to wear static
discharge equipment such as an anti-static wrist strap and a
mat.
When replacing the circuit component such as a board or the
optical engine, be sure to get in contact with the anti-static
case containing the new one to the metal part of this product
before taking it out.
When performing the repair/maintenance work, be sure to use the
specified tools and follow the instructions that are specified in the
documents (service manual etc.) concerning to this product.
When carrying out the test operation, do not block the intake and
exhaust ducts.
(Such an action raises the internal temperature and may cause a
fire or a damages to the internal parts of this product.)

REVISION HISTORY
After first release of this manual, the parts and mechanism may be subject to change for improvement of their performance and the manual may be revised. Be sure
to always keep this manual up to date.
Revision Date Page of change Detail of change

A 2011.9.22 all First Release

Contents
Chapter 1 Product Description 3.3.1 Air Filter ...................................................................................................... 61
3.3.2 Lamp............................................................................................................ 62
1.1 Features................................................................................................................. 11 3.3.3 Upper Case (assembly)................................................................................ 63
1.2 Specifications ....................................................................................................... 12 3.3.3.1 SW Board............................................................................................ 65
1.3 Dimensions ........................................................................................................... 14 3.3.3.2 Slide Keystone Assy ........................................................................... 66
3.3.3.3 Upper Case.......................................................................................... 67
1.4 Ceiling Mount....................................................................................................... 16
3.3.4 Front Case (assembly) ................................................................................. 68
3.3.4.1 IRE Board ........................................................................................... 69
Chapter 2 Troubleshooting 3.3.4.2 RC Board (1) / 3D Filter ..................................................................... 71
3.3.4.3 Front Case ........................................................................................... 72
2.1 Required Tools ..................................................................................................... 21
3.3.5 IF Case......................................................................................................... 73
2.2 Troubleshooting Procedure .................................................................................. 21 3.3.6 Rx Wireless HD / HDMI Cable................................................................... 74
2.3 Exterior Check...................................................................................................... 22 3.3.7 MA Board (assembly) ................................................................................. 75
2.3.1 Parts Layout Diagrams ................................................................................ 22 3.3.7.1 RC Board (2) / EIF Board................................................................... 83
2.4 Error Indication and Problem diagnosis ............................................................... 28 3.3.7.2 MA Board (Optical Engine and MAB Set) ........................................ 86
2.4.1 LED Indication ............................................................................................ 28 3.3.8 Optical Engine (assembly)........................................................................... 87
2.4.2 Troubleshooting based on LED Indications ................................................ 30 3.3.8.1 Auto Iris .............................................................................................. 88
2.4.3 Troubleshooting from the Error Codes........................................................ 32 3.3.8.2 Focus Ring / Zoom Ring..................................................................... 89
2.4.4 Troubleshooting without Error Indications ................................................. 37 3.3.9 Lamp Fan (assembly) .................................................................................. 90
2.4.5 Troubleshooting on image abnormality....................................................... 45 3.3.9.1 Lamp Fan ............................................................................................ 91
2.4.6 Cable Connection and Projector’s Status .................................................... 47 3.3.10 Speaker Unit L / R ..................................................................................... 92
3.3.11 EX Duct (assembly)................................................................................... 94
2.5 Operation and Safety Check after repair .............................................................. 50
3.3.11.1 TH Board (1)..................................................................................... 95
2.5.1 Each Operation Check ................................................................................. 50
3.3.11.2 EX Fan .............................................................................................. 96
3.3.12 Inner EX Duct A........................................................................................ 97
Chapter 3 Disassembly and Assembly 3.3.13 Power Supply (assembly) .......................................................................... 99
3.3.13.1 INT Fan A....................................................................................... 100
3.1 Precautions ........................................................................................................... 54
3.3.13.2 TH Board (2)................................................................................... 102
3.1.1 General Cautions in operation ..................................................................... 54
3.3.13.3 PS Unit............................................................................................ 103
3.1.2 Precautions................................................................................................... 55
3.3.14 INT Duct (assembly) ............................................................................... 104
3.1.3 Workflow ..................................................................................................... 55
3.3.14.1 TH Board (3).................................................................................. 106
3.1.4 Standard Operation Time............................................................................. 56
3.3.14.2 INT Fan (1) / (2) ............................................................................. 107
3.1.5 Tools ............................................................................................................ 56
3.3.15 Ballast (assembly).................................................................................... 109
3.1.6 Precautions for Optical Engine and MA Board ........................................... 57
3.3.15.1 SCI Cable / BA Unit ....................................................................... 110
3.2 Flowchart .............................................................................................................. 58 3.3.16 AC Cable ................................................................................................. 112
3.3 Disassembly.......................................................................................................... 61 3.3.17 Front Foot ................................................................................................ 114

3.3.18 Lower Case .............................................................................................. 115

3.4 Safety Check after Servicing .............................................................................. 116
3.5 E-pixel Misalignment Correction ....................................................................... 119
3.5.1 Setup Procedure ......................................................................................... 119
3.6 Reference (Part Names given in the SPI) ........................................................... 120
Chapter 4 Appendix
4.1 AS (After Service) Menu.................................................................................... 123
4.1.1 How To Display the AS (After Service) Menu ......................................... 123
4.1.2 Displaying the Pages.................................................................................. 123
4.1.3 Initializing (Resetting) the AS Menu Values............................................. 127

CHAPTER
1
PRODUCT DESCRIPTION
CONFIDENTIAL
EH-TW6000/TW5900/TW6000W Product Description CONFIDENTIAL
1.1 Features
The EH-TW6000/TW5900/TW6000W is a 3D function home projector with the
following features:
3D function
Projects 3D images from such as a Blu-ray player and a 3D camera.
* Use the supplied (EH-TW6000 only) or optional 3D Glasses (ELPGS01) to view
3D images.
Selecting Modes to Match what you are Watching
Selectable from various color modes such as Auto, Dynamic, Living Room
according to the usage environment
* Selectable color mode differs depending on whether images are projected in 2D
or 3D.
Absolute Color Adjustment
Hue, saturation, and brightness adjustment
Gamma adjustment
RGB adjustment
Color temperature adjustment Figure 1-1. External View
Skin tones adjustment
Conforms to Wireless Transmissions for the WirelessHD Standards
(EH-TW6000W only)
With the included WirelessHD Transmitter, video images and sound can be sent to
the projector wirelessly.
Other functions
The remote control contains a backlight function (Easy to use even in a dark
room)
Built-in speakers
Inverse Audio function (When the projector is suspended from a ceiling)
Slide show
Horizontal Keystone Adjuster
Auto Iris
Auto Vertical-Keystone

1.2 Specifications
Model
EH-TW6000 EH-TW5900 EH-TW6000W
Item
Size 0.61 inch wide panel (with MLA)
2,073,600 dots
Pixel number
LCD (1920 x 1080) x 3
Native resolution 1080 p
Aspect ratio 16:9
Focus Type Manual focus
Specification
of main part Projection Lens Type Manual optical zoom
Zoom
Ratio 1.0 - 1.6
Type UHE (E-TORL)
Power consumption 230 W
Lamp
Normal 4000 H
Life
Eco 5000 H
Color mode: Dynamic,
Normal mode 2200 lm 2000 lm 2200 lm
Zoom: Wide
Color mode: Cinema,
Eco mode 1000 lm
Zoom: Wide
Brightness Color mode: 3D Dynamic,

Zoom: Wide 7.1 fL
Auto iris: Off
3D
Color mode: 3D Cinema,
Zoom: Wide 5.0 fL
Auto iris: Off
Sound output 10 W x 2 stereo
HDMI terminal x2
Wired LAN N/A
Network Function
Wireless LAN Unit N/A
Type A x1
USB terminal USB I/O
Type B N/A
Operating Temperature Temperature 5°C to 35°C [41°F to 95°F]
Operating Altitude 0 m to 2286 m <0 ft to 7500 ft>

Model
EH-TW6000 EH-TW5900 EH-TW6000W
Item
Start-up period 21 seconds
Warm-up period 30 seconds
Cool-down period 5 seconds
Power supply voltage 100 - 240 V AC ± 10%, 50 / 60 Hz
ON
372 W
(Normal)
Lamp
ON
285 W
100-120V Area (Eco)
(USA, etc.) HDMI Link:
0.26 W 5.7 W
ON
Standby
HDMI Link:
0.26 W
OFF
Power
ON
Consumption 358 W
(Normal)
Lamp
ON
274 W
220-240V Area (Eco)
(Europe, etc.) HDMI Link:
0.35 W 6.3 W
ON
Standby
HDMI Link:
0.35 W
OFF
Rated Voltage & Current 100 - 240 V AC 50/60 Hz 3.7 - 1.7 A
Excluding feet 365 (D) x 420 (W) x 137.3 (H)
Size Unit: mm
Maximum Dimension 365 (D) x 420 (W) x 139.6 (H)
Weight Approx. 13.23 lbs / 6.0 kg Approx. 13.67 lbs / 6.2 kg
Normal mode Color mode: Dynamic 32 dB
Fan noise
Eco mode Color mode: Cinema 24 dB

1.3 Dimensions
136 28
106 208 106
5-M4x9
118
60 300 60
70
121
160
104
365
70
420 150
358 31
210
140
80
Unit: mm
2

5.35 1.1
4.17 8.19 4.17
5-M4x9
4.65
2.4 11.8 2.36
2.76
4.76
6.30
4.09
14.4
2.76
16.5 5.91
14.1 1.2
8.27
5.52
3.1
Unit: inch
0.08

1.4 Ceiling Mount

47
160 200
150 ELPMB22
18°
18°
18°
18°
80
57
Unit: mm
210 210 208 157

1.9
6.30 7.87
5.91
ELPMB22
18°
18°
18°
18°
3.1
2.2
8.27 8.27 8.19 6.18 Unit: inch

47
160 200
67
161
60
25
50
50
ELPFP13: 668-918mm
50
ELPFP14: 918-1168mm
668
50
50
85
257
25
135
18°
18°
18°
18°
80
57
210 210 208 157
Unit: mm

1.9
6.30 7.87
2.6
6.34
2.4
1.0
2.0
2.0
ELPFP13: 26.3-36.1inch
2.0
ELPFP14: 36.1- 46.0inch
26.3
2.0
2.0
3.3
10.1
1.0
5.31
18°
18°
18°
18°
3.1
2.2
8.27 8.27 8.19 6.18
Unit: inch

CHAPTER
2
TROUBLESHOOTING
CONFIDENTIAL
EH-TW6000/TW5900/TW6000W Troubleshooting CONFIDENTIAL
2.1 Required Tools 2.2 Troubleshooting Procedure

The following tools and equipment will be required in order to carry out This chapter describes troubleshooting procedure starting from error messages/status to
troubleshooting, and so you should check that they are on hand. diagnose problems. Refer to the descriptions and remedies below to specify the
troubled part, and carry out the necessary repair or replacement.
Name Qt. Application/Other
Projection screen 1 To project image on
Host computer 1 To output audio and video data to the projector *2 Start
PC cable 1 (To check the component video input)
3D Video Player 1 To output 3D video *3 Check the parts to be repaired visually.

HDMI cable 1 HDMI cable supports 3D (HDMI ver.1.4 or later) (See “ 2.3 Exterior Check (p22)”.)
3D DVD/Blu-ray disc 1 3D video source
Video equipment 1
Problem diagnosis and troubleshooting
Audio and Video cables To output audio and video data to the projector *2
(HDMI/Composite/USB, 1 (To check the HDMI, composite video, USB input) If LED error indication is indicated,
each
and each audio) => See “ 2.4.2 Troubleshooting based on LED Indications (p30)”.
Multi meter 1 To measure resistance values and voltages (AC/DC) If you know the error code
Double-sided tape q.s. *1 To secure parts => See “ 2.4.3 Troubleshooting from the Error Codes (p32)”.
General tools 1set Tools given in “ 3.1.5 Tools (p56)”. If abnormality related to the projector’s performance is occurring,
Note 1: q.s.: Sufficient quantity => See “ 2.4.4 Troubleshooting without Error Indications (p37)”.
2: When repairing this projector (16:9 wide panel model), prepare your video source and If image quality is abnormal,
device considering the full screen display in 16:9 aspect ratio.
=> See “ 2.4.5 Troubleshooting on image abnormality (p45)”.
3: When using the HDMI link function, a 3D Video Player must be compliant with the
CEC standards.
Reassembly, operation check and Safety check*

*In the case that a safety device (p.116) is repaired
or maintained.
Figure 2-1. Troubleshooting Workflow

2.3 Exterior Check Target part Check item

Any damage/deformation/cracking due to external
When repairing this product, carry out exterior check of the target parts/units as forces?
necessary. Lower Case
Any foreign object/dirt on the filter cover or the
Check Items vents?
Does Front Foot work smoothly to adjust height?
Target part Check item Foot
Any Foot Rubber detached?
forces? Any deformation/discoloration on the connector/
Upper Case AC Inlet terminals?
Is it fixed to Lower Case, Front Case and IF Case
correctly? Any damage on the socket?
Any damage/deformation/cracking due to external Any deformation/discoloration on the connector/
forces? Interfaces terminals?
Front Case Any foreign object/dirt on IR receiver? Any foreign objects on the connectors/terminals?
Is it fixed to Upper Case and Lower Case correctly? Is it fixed to Air Filter Cover correctly?
Air Filter Any dirt on the filter? (check for it with the filter
Any dirt/foreign materials?
removed.)
forces? Any damage/deformation/cracking due to external
IF Case forces?
Any foreign object/dirt on the speaker grill? Slide Keystone Assy
Is it fixed to Upper Case correctly?
Is it fixed to Upper Case and Lower Case correctly?
Does HK Assy work smoothly?
Any deformation/discoloration on the frame?
SW Board (Control Panel) Any stuck buttons?
Any deformation/discoloration on the connector?
Do buttons work smoothly?
Lamp Are the screws that secure the Lamp tightened
securely?
Lamp Cover Any damage on the latch to operate the Interlock
Any dirt on the glass surface?
Switch? (Check for it with the cover removed.)
Air Filter Cover forces? 2.3.1 Parts Layout Diagrams
Is it fixed to Upper Case and Lower Case correctly? The following are the diagrams to confirm and locate the parts and/or components to be
Does Focus Ring work smoothly? repaired. The parts name used here indicate the references linked to the page titles for
their disassembling procedures.
Projection Lens Does Zoom Ring work smoothly?
Any dirt/scratches on the projection lens?

OPTICAL PARTS
Lamp (p62)
Auto Iris (p88)
Optical Engine (assembly) (p87)
Figure 2-2.

POWER SUPPLY
Ballast Unit (p.110)
PS Unit (p103)
AC Cable (p112)
Figure 2-3.

COOLING SYSTEM COMPONENTS
Lamp Fan (p91)

INT Fan A (p100)
EX Fan (p96)
INT Fan (1) (p.107)
INT Fan (2) (p.107)
Figure 2-4.

SENSORS/SPEAKER
Speaker Unit R (p.92)
TH Board (2) (p102)
TH Board (1) (p95)

RC Board (2) (p.83)
Slide Keystone Assy (p66)
HDMI Cable (p.74)
Speaker Unit L (p.92)
RC Board (1) (p.71))
Rx Wireless HD (p.74)
TH Board (3)
Figure 2-5.

CIRCUIT BOARDS
MA Board (Optical Engine and MAB Set) (p86)

SW Board (p65)
IRE Board (p69)
EIF Board (p.83)
Figure 2-6.

2.4 Error Indication and Problem diagnosis Abnormal Status

ON Blink OFF
2.4.1 LED Indication LED Status Error Problem/Error Status
The control panel on the projector has four LEDs to indicate the projector’s operation
status. When an error occur, you can identify error status with those LED indications.
Internal Error
Red Red
Abnormality is detected from the elements
on MA Board.
Operation LED Internal Error (RAM)

Red Red
Power LED * Fast Blink
Fan Error
Abnormality is detected from a fan.
Temperature Sensor
Abnormality is detected from a sensor.
Red Error
[Phenomenon]
The lamp turns off automatically, and the
projection stops. Left the projector for 5
High Temp Error minutes untouched, it switches to the
(overheating) standby mode.
Red
[Status]
Lamp LED The internal temperature rises over the
specified level.
Temperature LED
Lamp problem Abnormality has occurred to the lamp
Lamp failure and the ignition/illumination processes
Lamp Cover Open fail.
Red
Error Lamp Cover is not securely closed.
Figure 2-7. LED Indicators Power Supply

(Ballast) Error Abnormality is detected from BA Unit.
Power Supply Abnormality is detected from Auto
Red Red (Wrong Ballast) Error Iris.
Auto Iris Error

Warning Status
ON Blink OFF Varies according to the projector status
LED Status Cause Status/Check point
This is not an abnormality. However, if the

temperature continues to rise higher afterwards,
projection stops automatically.
High Temp [Remedy]
Warning Check that the air filter and the air exhaust
Blue Orange
vent are clear, and that the projector is not
placed against a wall.
If the air filter is clogged, clean or replace it.
Warning to
Replace lamp with a new one.
replace Lamp
Blue Orange

2.4.2 Troubleshooting based on LED Indications

This section describes the LED error indications and corresponding error codes and their remedies.
ON Blink OFF
Corresponding error code

LED Status Remedy Reference
and error name
RO ROM Error
Internal Error (1)
II I2C Error
Red Red ID DR Error 1. Disconnect AC cable once, and reconnect it, then turn the power
back on. " Troubleshooting from the
IV Video sub-processor error 2. If the same error occurs, connect the PC to the projector and check Error Code on Electric Circuit
the error code on the AS Menu, then carry out the remedy referring Errors (p36)"
Internal Error (2) to the reference on the right column.
RA RAM Error
Red Red
* Fast Blink
Fan Error
Sensor Error 1. Check the connections between each fan/sensor and MA Board. If
FN Fan Error 1. "3.3.7 MA Board (assembly)
there is a connection failure, connect it correctly.
(p75)"
2. If the same error occurs after turning the power on, connect the PC
2. " Troubleshooting from the
to the projector and check the error code on the AS Menu, then
Error Code on Cooling
Red carry out the remedy referring to the references on the right
SE Sensor Error System Errors (p34)"
column.
High Temp Error

(overheating) 1. Check Air Filter's condition (dirt accumulation, clogging).
When clogging or the like is found, clean/replace the filter. 1. "3.3.1 Air Filter (p61)"
TH High Temp Error 2. If the same error occurs after turning the power on, connect the PC 2. " Troubleshooting from the
to the projector and check the error code on the AS Menu, then Error Code on Cooling
Red carry out the remedy referring to the references on the right System Errors (p34)"
column.

Corresponding error code

LED Status Remedy Reference
and error name
Power Supply Error

AI Auto Iris Error 1. "3.3.7 MA Board (assembly)
(p75)"
1. Check the connections of each corresponding cable. If there is a
connection failure, connect it correctly. 2. " Troubleshooting from the
Red Red Error Code on Electric
PB Power Supply (Ballast) Error Circuit Errors (p36)"
LE Lamp burnt out 1. Check the following one by one. After checking and improving, turn
on the power again and check if the same error occurs again.
Lamp Cover status
Secure it if it is loose/open.
Lamp attachment
Lamp Error Check the lamp and secure it if it is loose.
Lamp status (whether the lamp is broken/damaged.)
1. "3.3.1 Air Filter (p61)"
Take out and check the lamp for damage.
"3.3.2 Lamp (p62)"
• If the lamp is not cracked: Re-fit the lamp and turn on the power.
LF Lamp failure 2. " Troubleshooting from the
If the error continues, replace the lamp with a new one.
Error Code on Lamp Errors
Red • If the lamp is broken/damaged, replace it with a new one.
(p33)"
Air Filter's condition (dirt accumulation, clogging)
When clogging or the like is found, clean or replace the filter.
When using the projector at an altitude of 1500 m or more, set “High
Altitude Mode” to “On”.
2. If the same error occurs after turning the power on, connect the PC
to the projector and check the error code on the AS Menu, then carry
LC Lamp Cover Open Error out the remedy referring to the reference No.2 on the right column.

2.4.3 Troubleshooting from the Error Codes

If the projection does not start for some reasons, connect your PC
to the service terminal so as to display the AS menu and check the
error code. To display the AS Menu, see the following: "4.1 AS
(After Service) Menu (p123)"
This section explains the troubleshooting from the error codes displayed on the AS
(after service) Menu to carry out their necessary repair.
Display the AS Menu and switch it to the Error Log window to check the error code,
and locate its remedy from the table below and carry it out.
Start
Check the Error Code in the error log

from AS menu.
Locate the defective parts referring to the

table below with the Error Code.
Repair/replace the defective parts.
Figure 2-8. Flowchart of Troubleshooting

TROUBLESHOOTING FROM THE ERROR CODE ON LAMP ERRORS
Error code/error name Faulty part/part name Cause Remedy Reference
Lamp Lamp is broken. Replace Lamp. "3.3.2 Lamp (p62)"
"3.3.15.1 SCI Cable / BA

BA Unit BA Unit is broken. Replace BA Unit.
Unit (p110)"
LE Lamp Burnt Out Error Air Filter Air Filter is clogging. Clean Air Filter. Replace it if not improved. "3.3.1 Air Filter (p61)"
PS Unit PS Unit is broken. Replace PS Unit. "3.3.13.3 PS Unit (p103)"
Safety Switch
Safety Switch (AC Cable) is broken. Replace Safety Switch (AC Cable). "3.3.16 AC Cable (p112)"
(AC Cable)
Abnormality of the bulb (arc tube) has
occurred.
Lamp Replace Lamp. "3.3.2 Lamp (p62)"
Lamp is broken.
LF Lamp Failure BA Unit is broken.

BA Unit Replace BA Unit.
Instability of the BA Unit’s drive Unit (p110)"
waveform has occurred.
Filter Board
PS Unit is broken. Replace PS Unit. "3.3.13.3 PS Unit (p103)"
(PS Unit)
LC Lamp Cover Open Error Lamp Cover Lamp Cover is not installed properly. Install Lamp Cover correctly. "3.3.2 Lamp (p62)"

TROUBLESHOOTING FROM THE ERROR CODE ON COOLING SYSTEM ERRORS
Air Filter Air Filter is clogging. Clean Air Filter. Replace it if not improved. "3.3.1 Air Filter (p61)"
• "2.4.6 Cable Connection

TH Board (1)/(2)/(3) TH Board is broken. Replace the broken TH Board.
and Projector’s Status
(p47)"
• "3.3.7 MA Board
TH Cable is not connected properly. Connect TH Cable correctly to MA Board. (assembly) (p75)"
• "3.3.11.1 TH Board (1)
TH Cable (p95)"
• "3.3.13.2 TH Board (2)
TH Cable is broken. Replace the broken TH Cable. (p102)"
TH Overheat Error • "3.3.14.1 TH Board (3)
(p106)"
• "3.3.3 Upper Case
Clean the vent to remove the foreign material.
(assembly) (p63)"
Vent's status becomes worse. (dirt • "3.3.4 Front Case
Exterior Parts
accumulation/clogging/deformation) (assembly) (p68)"
Replace the parts with deformed vent.
• "3.3.18 Lower Case
(p115)"
If the error continues after carrying out the remedies "3.3.7.2 MA Board (Optical
Elements for temperature control on
MA Board above, the related circuit on MA Board is broken, replace Engine and MAB Set)
MA Board are broken.
MA Board (Optical Engine and MAB Set). (p86)"


The fan cable is not connected
Connect the fan cable correctly.
properly.
The fan cable is broken. Replace the fan with a broken cable. • "3.3.11.2 EX Fan (p96)"
EX Fan • "3.3.9.1 Lamp Fan
Blades are broken. Replace the fan with broken blades. (p91)"
Lamp Fan
• "3.3.13.1 INT Fan A
INT Fan A Revolutions of the fan has become
Replace the abnormal fan. (p100)"
FN Fan Error INT Fan (1)/(2) abnormal.
• "3.3.14.2 INT Fan (1) /
(2) (p107)"
Accumulation of dust has occurred on
Clean the fan with foreign material to remove it.
the fan.
TH Board (1)/(2)/(3) TH Board is broken. Replace the broken TH Board.
(p47)"
TH Cable is not connected properly. Connect TH Cable correctly to MA Board. • "3.3.7 MA Board
(assembly) (p75)"
• "3.3.11.1 TH Board (1)
TH Cable (p95)"
SE Sensor Error
TH Cable is broken. Replace the broken TH Cable. • "3.3.13.2 TH Board (2)
(p102)"
• "3.3.14.1 TH Board (3)
(p106)"

TROUBLESHOOTING FROM THE ERROR CODE ON ELECTRIC CIRCUIT ERRORS
RA Internal error RAM RAM has become abnormal.
MA Board MA Board is broken. Replace MA Board (Optical Engine and MAB Set).
RO Internal error ROM
Flash ROM has become deteriorated.
Instability of the input AC Power If not appropriate, request the customer to improve such "3.3.7.2 MA Board (Optical
Input AC power supply
Supply. (an external factor) instability. Engine and MAB Set)
II Internal error I2C Environment (Temperature (p86)"
Access timing error (occurs in a low If not appropriate, request the customer to improve the
of the customer’s operating
temperature environment (Y43series)) usage environment.
environment)
ID Internal error DR
IV Video sub-processor error

The cable is not connected properly. Connect the cable correctly to MA Board. (p47)"
Auto Iris • "3.3.7 MA Board
(assembly) (p75)"
AI Auto Iris Error
Auto Iris is broken. Replace Auto Iris. "3.3.8.1 Auto Iris (p88)"
"3.3.7.2 MA Board (Optical

MA Board MA Board is broken. Replace MA Board (Optical Engine and MAB Set). Engine and MAB Set)
(p86)"
BA Unit BA Unit is broken. Replace BA Unit.
Connect the SCI cable to BA Unit and MA Board (p47)"
Power Supply The cable is not connected properly.
PB correctly. • "3.3.7 MA Board
(Ballast) Error
SCI Cable (assembly) (p75)"
SCI Cable is broken. Replace the broken cable. • "3.3.15.1 SCI Cable / BA
Unit (p110)"

2.4.4 Troubleshooting without Error Indications

This section provides troubleshooting procedures based on observed faults.
TROUBLESHOOTING AT POWER-ON
Error Status Faulty part/part name Cause Remedy Reference
Cable is not connected properly. Connect the cable correctly.

"3.3.3.1 SW Board
SW Board
(p65)"
SW Board is broken. Replace SW Board.
• "2.4.6 Cable
Connection and
Projector’s Status
The projector does not operate at Cable is not connected properly. Connect the cable to MA Board correctly.
(p47)"
all. PS Unit • "3.3.7 MA Board
(Power indicator does not light (assembly) (p75)"
up blue.)
PS Unit is broken. Replace PS Unit.
"3.3.16 AC Cable
Interlock Switch The Interlock Switch cable or target (p112)"
Replace AC Cable.
(AC Cable) parts are broken.
"3.3.7.2 MA Board
MA Board MA Board is broken. Replace MA Board (Optical Engine and MAB Set). (Optical Engine and
MAB Set) (p86)"
TROUBLESHOOTING ON IMAGE DISPLAY & QUALITY

The selected input video cable is not
Input video signal Connect the selected input video cable correctly. ---
connected correctly.
No image is projected.
"3.3.7.2 MA Board
(Lamp lights)
MA Board Video Input terminal is broken. Replace MA Board (Optical Engine and MAB Set). (Optical Engine and
MAB Set) (p86)"
"3.3.8.2 Focus Ring /
Focus Ring Focus Ring is broken. Replace Focus Ring.
Zoom Ring (p89)"
Focus cannot be adjusted.
Projection Lens "3.3.8 Optical Engine
Projection Lens is broken. Replace Optical Engine.
(Optical Engine) (assembly) (p87)"


"3.3.8.2 Focus Ring /
Zoom Ring Zoom Ring is broken. Replace Zoom Ring.
Zoom Ring (p89)"
Zoom cannot be adjusted.
Projection Lens "3.3.8 Optical Engine
Projection Lens is broken. Replace Optical Engine.
(Optical Engine) (assembly) (p87)"
Slide Keystone Assy is not connected
correctly.
Replace Slide Keystone Assy.
"3.3.3.2 Slide Keystone
Slide Keystone Assy Cable is broken.
Assy (p66)"
Horizontal Keystone cannot be
adjusted. Cable is not connected properly. Connect the cable correctly.
"3.3.7.2 MA Board
MAB Set) (p86)"
FPC for L/V (R) is not connected
Connect FPC for L/V (R) to MA Board correctly.
properly.
Optical Engine
Image is blueish. FPC for L/V (R) is broken. Replace Optical Engine.
• "2.4.6 Cable
FPC for L/V (G) is not connected Connection and
Connect FPC for L/V (G) to MA Board correctly.
properly. Projector’s Status
Optical Engine
(p47)"
Image is reddish. FPC for L/V (G) is broken. Replace Optical Engine.
• "3.3.7 MA Board
(assembly) (p75)"
MA Board MA Board is broken. Replace MA Board (Optical Engine and MAB Set). • "3.3.8 Optical Engine
(assembly) (p87)"
FPC for L/V (B) is not connected
Connect FPC for L/V (B) to MA Board correctly.
properly.
Optical Engine
Image is yellowish. FPC for L/V (B) is broken. Replace Optical Engine.
"2.4.5 Troubleshooting
Clean or replace the optical part(s). on image abnormality
Abnormality can be seen on the Deterioration, mal-alignment, or (p45)"
Optical parts
projected image. contamination of the optical part(s).
"3.3.8 Optical Engine
Replace Optical Engine.
(assembly) (p87)"

TROUBLESHOOTING ON 3D IMAGE/WIRELESSHD
Input video Input video is not in 3D. Input a 3D video.
Setting for this projector or the remote Make the correct settings with the projector or the remote
Projector
controller has not been made. controller.
Out of range of the IR emitter. Use them within the coverage area.
No battery is installed. The battery

has no power or is not installed Set a battery which has enough power in the correct direction. ---
properly.
3D glasses Foreign objects/dirt may be attached
on IR receiver of the glasses or a
Clean them or peel the film off.
protection film may still be attached
Cannot project images properly in the front of glasses.
in 3D.
3D glasses are broken. Replace 3D glasses.
• "2.4.6 Cable
IRE Board IRE Board is broken. Replace IRE Board.
Connection and
Cable is not connected properly. Connect the cable to IRE Board and MA Board correctly. (p47)"
• "3.3.7 MA Board
IRE Cable (assembly) (p75)"
Cable is broken. Replace the broken cable. • "3.3.4.1 IRE Board
(p69)"
"3.3.7.2 MA Board
MAB Set) (p86)"


Projector ---
• "2.4.6 Cable
EIF Board EIF Board is broken. Replace EIF Board.
Connection and
Cable is not connected properly. Connect the cable to EIF Board and MA Board correctly. (p47)"
Cannot use the optional External
3D IR emitter. • "3.3.7 MA Board
EIF Cable (assembly) (p75)"
Cable is broken. Replace the broken cable. • "3.3.7.1 RC Board (2)
/ EIF Board (p83)"
"3.3.7.2 MA Board
MAB Set) (p86)"
Projector
Transmitter is off. Switch on Transmitter.

---
Transmitter cannot establish wireless
Transmitter Use it in the coverage area.
connection properly.
Transmitter is broken. Replace Transmitter with a new one.
Cable does not meet the HDMI

HDMI cable Use a cable which meets the HDMI standards.
standards.
(connects AV device and
transmitter) Cable is not connected properly. Connect the cable to Transmitter correctly.
Cannot project images via • "2.4.6 Cable
WirelessHD. Connection and
(EH-TW6000W only) Cable is not connected properly. Connect the cable to Rx Wireless HD and MA Board correctly. Projector’s Status
HDMI Cable (p47)"
Cable is broken. Replace the broken cable. • "3.3.7 MA Board
(assembly) (p75)"
Cable is not connected properly. Connect the cable to Rx Wireless HD and MA Board correctly. • "3.3.6 Rx Wireless
WiHD Cable HD / HDMI Cable
(p74)"
Cable is broken. Replace the broken cable.
Rx Wireless HD Rx Wireless HD is broken. Replace Rx Wireless HD.
"3.3.7.2 MA Board
MAB Set) (p86)"


Transmitter cannot establish wireless
Use it in the coverage area.
connection properly.
Transmitter ---
There are obstacles between Make sure that no obstacles exist between Transmitter and the
Transmitter and this projector. projector.
Cable is not connected properly. Connect the cable to Rx Wireless HD and MA Board correctly.
• "2.4.6 Cable
HDMI Cable Connection and
Cable is broken. Replace the broken cable. Projector’s Status
Interference or distortion appears
in WirelessHD images. (p47)"
(EH-TW6000W only) Cable is not connected properly. Connect the cable to Rx Wireless HD and MA Board correctly. • "3.3.7 MA Board
WiHD Cable (assembly) (p75)"
Cable is broken. Replace the broken cable. • "3.3.6 Rx Wireless
HD / HDMI Cable
(p74)"
Rx Wireless HD Rx Wireless HD is broken. Replace Rx Wireless HD.
"3.3.7.2 MA Board
MAB Set) (p86)"
TROUBLESHOOTING ON AUDIO INPUT/OUTPUT
Cable is not connected properly. Connect input audio cable correctly.

Input Audio cables ---
Cable is broken. Replace input audio cables.
Speaker cable is not connected • "2.4.6 Cable

Connect Speaker cable to MA Board correctly.
properly. Connection and
Cable is broken. (p47)"
Sound does not come out. Speaker Unit L/R
• "3.3.7 MA Board
Replace Speaker Unit L/R. (assembly) (p75)"
Speaker Unit L/R is broken. • "3.3.10 Speaker Unit
L / R (p92)"
Input terminal is broken. If the error continues after carrying out the remedies above, the "3.3.7.2 MA Board
MA Board related circuit on MA Board is broken, replace MA Board (Optical Engine and
Elements for audio control on MA (Optical Engine and MAB Set). MAB Set) (p86)"
Board are broken.

TROUBLESHOOTING ON OPERATION ABNORMALITY
Batteries ran out. Replace batteries with new ones. ---

Remote Controller
Remote Controller is broken. Replace Remote Controller. ---
• "3.3.4.3 Front Case

RC Filter (Front Case) RC Filter at the front (Front Case) or Clean Front Case or IF Case. Replace Front Case or IF Case if not
(p72)"
RC Filter (IF Case) the rear (IF Case) is dirty. improved.
• "3.3.5 IF Case (p73)"
• "3.3.4.2 RC Board (1)
/ 3D Filter (p71)"
RC Board RC Board is broken. Replace the broken RC Board.
• "3.3.7.1 RC Board (2)
/ EIF Board (p83)"
Operation using Remote • "2.4.6 Cable
Controller cannot be made. Cable is not connected properly. Connect the cable between RC Board and MA Board correctly.
Connection and
(p47)"
RC Cable 240 • "3.3.7 MA Board
RC Cable (assembly) (p75)"
Cable is broken. Replace the cable.
• "3.3.4.2 RC Board (1)
/ 3D Filter (p71)"
• "3.3.7.1 RC Board (2)
/ EIF Board (p83)"
If the error continues after carrying out the remedies above, the "3.3.7.2 MA Board
Elements for remote control on MA
Board are broken.
(Optical Engine and MAB Set). MAB Set) (p86)"
SW Board SW Board is broken. Replace SW Board. • "2.4.6 Cable

Connection and
SW Buttons are not fixed properly or Projector’s Status
SW Buttons Re-assemble the SW Buttons. Replace them if they are broken.
broken. (p47)"
• "3.3.7 MA Board
Operation using Control Panel Cable is not connected properly. Connect the cable to SW Board and MA Board correctly. (assembly) (p75)"
cannot be made. SW Cable • "3.3.3.1 SW Board
Cable is broken. Replace the cable. (p65)"
Elements for operation control on MA
Board are broken.


• "2.4.6 Cable
SW Board SW Board is broken. Replace SW Board.
Connection and
Cable is not connected properly. Connect the cable to SW Board and MA Board correctly. (p47)"
• "3.3.7 MA Board
LED does not light. SW Cable (assembly) (p75)"
(Power can turn on.) Cable is broken. Replace the cable. • "3.3.3.1 SW Board
(p65)"
Elements for LED display on MA
Board are broken.
Setting for this projector or a remote Execute the correct settings from this projector or a remote
Projector
HDMI Link does not function. Cable does not meet the HDMI
HDMI cable Use a cable meets the HDMI standards. ---
(Other functions are available.) standards.
AV device does not meet the HDMI
AV device Use an AV device meets the HDMI CEC standards.
CEC standards.

TROUBLESHOOTING ON OTHER ABNORMALITY
Lamp Burn on dust from heat. Clean the area around Lamp to remove dust or the like.
"3.3.2 Lamp (p62)"
Cable Burn on cables from heat. If burn on cables has occurred, replace them with new ones.
Smoke/Abnormal odor
• "3.3.13.3 PS Unit
PS Unit (p103)"
Burn on circuit board from heat. Replace PS Unit or BA Unit.
BA Unit • "3.3.15.1 SCI Cable /
BA Unit (p110)"
Pulse transformer vibrates "3.3.13.3 PS Unit
PS Unit Replace PS Unit.
abnormally. (p103)"
BA Unit BA Unit vibrates abnormally. Replace BA Unit.
Unit (p110)"
• "3.3.11.2 EX Fan
Foreign material sticks on a fan. Clean the fan to remove foreign material.
(p96)"
EX Fan Check if a fan contacts other parts. In such a case, correct its • "3.3.9.1 Lamp Fan
Abnormal noises Fan is contacting other parts.
Lamp Fan installation. (p91)"
INT Fan A • "3.3.13.1 INT Fan A
INT Fan (1)/(2) (p100)"
Fan’s impeller is broken. Replace the broken fan with a new one. • "3.3.14.2 INT Fan (1)
/ (2) (p107)"
Operating parts Screws are loose or fallen off. Tighten the screws or reassemble the parts. ---

2.4.5 Troubleshooting on image abnormality

This section describes this projector’s possible troubles in image quality, and provides identification and troubleshooting procedures based on the observed phenomena.
Illumination reduction
Phenomenon Defective part/part name Cause Remedy Reference
The projected image became darker. Some optical parts might mist for some
reasons.
CONDENSER LENS
BDM
"3.3.8 Optical Engine (assembly)
GDM Replace Optical Engine.
(p87)"
Mirror
MULTI LENS
COLOR NON-UNIFORMITY

• Some optical parts may become
Color non-uniformity can be seen partially
deteriorated due to the prolonged usage.
in the projected image.
• Some optical parts may be broken.
N POLARIZER "3.3.8 Optical Engine (assembly)

PBS MASK (p87)"

COLOR BANDING (SHADOW)

There occur “shadows”* on the right and left Some optical parts may be displaced due to
side. some shock or the like.
"3.3.8 Optical Engine (assembly)

MULTI LENS Replace Optical Engine.
(p87)"
* “Shadow” is a vertical color banding

appearing on the left or right side.
ABNORMAL IMAGE

Some abnormality can be seen in the projected Some optical parts may be detached.
image.
MULTI LENS "3.3.8 Optical Engine (assembly)

PBS MASK (p87)"

2.4.6 Cable Connection and Projector’s Status

This section describes the projector’s status when disconnection occurs somewhere between the parts/units and the MA Board. Refer to the following table and check the doubted
connectors are securely connected. If there is a disconnection or a loose connection, connect it correctly.
CN1302
CN3909 CN3704 CN101
CN701
CN700
CN3700
CN3906
CN3908
CN3900
CN4100
CN3701
CN3904 CN3903
CN9200
CN3907
CN3702
CN3901 CN3905
CN9300 CN9100
CN4900 CN1301 CN102 CN3902
Connector (Front side)

Connector (Back side)
Figure 2-9. Connector layout of the MA Board

MAL-CONNECTION ON EACH CONNECTOR (MA Board)
Connector Error Information

Destination Status Reference
No. Code Name
When pressing the power button, initialization starts normally, then the projection starts. But
Optical Engine
CN9100 the projected image is bluish. (This phenomenon is not easily recognized on Logo screen or
(L/V(R))
the menu screen; therefore try displaying red color image or the like to check for it.)
"Troubleshooting on image
Optical Engine --- --- When pressing the power button, initialization starts normally, then the projection starts. But
CN9200 Display & Quality (p.37)"
(L/V(G)) the projected image is reddish.
Optical Engine When pressing the power button, initialization starts normally, then the projection starts. But
CN9300
(L/V(B)) the projected image is yellowish.
The power can turn on and Power LED lights blue. When pressing the power button, the
error message about Auto Iris is displayed on the screen, and advises the user to turn off the
"Troubleshooting from the Error
power and to contact the Epson Service. When pressing the power button, the LEDs indicate
CN3904 Auto Iris AI Auto Iris Error Code on Electric Circuit Errors
the warning and after a certain period of cooling the power turns off automatically with two
(p.36)"
beeps into error stand-by status. The LED Indicator’s warning display continues until
unplugging the AC cable.
The power can turn on and Power LED lights blue. When pressing the power button,
initialization starts but instantly the projector changes into the Power Supply (Ballast) Error "Troubleshooting from the Error
BA Unit Power Supply
CN3701 PB status. After a certain period of cooling, the power turns off automatically with two beeps Code on Electric Circuit Errors
(SCI Cable) (Ballast) Error
into error standby status. The LED Indicator's warning display continues until unplugging (p.36)"
the AC cable.
When the AC cable is connected, the power LED does not light blue. The power button does "Troubleshooting at Power-ON
CN4100 PS Unit --- ---
not work or the power cannot turn on. (p.37)"
RCF Board the control from the front does not function. The control from the rear is still effective. When
CN3702 --- ---
(RC Board (1)) checking for this, send the signal to the front of the projector only. Otherwise, this error can
be easily slipped over, so be careful. "Troubleshooting on Operation
When pressing the power button, initialization starts normally, then the projection starts. But Abnormality (p.42)"
CN3704 RCR Board the control from the rear does not function. The control from the front is still effective. When
--- ---
(Backside) (RC Board (2)) checking for this, send the signal to the rear of the projector only. Otherwise, this error can
be easily slipped over, so be careful.
CN1301 IRE Board --- --- 3D glasses does not function.
(Cannot view 3D images.) "Troubleshooting on 3D image/
WirelessHD (p.39)"
CN1302 When pressing the power button, initialization starts normally, then the projection starts. But
EIF Board --- ---
(Backside) an external 3D IR emitter does not function.

Connector Error Information

Destination Status Reference
No. Code Name
CN101 When pressing the power button, initialization starts normally, then the projection starts. But
(Backside) Rx Wireless HD connecting WirelessHD is failure. "Troubleshooting on 3D image/
(EH-TW6000W --- ---
Internal error occurs while initializing and LEDs indicate the error, then the projector turns WirelessHD (p.39)"
CN102 only)
into the abnormal stand-by status.
Slide Keystone "Troubleshooting on image
CN4900 --- --- the projected image is automatically corrected to a certain point and a distorted image is
Assy Display & Quality (p.37)"
projected. Horizontal Keystone adjustment on the projector does not function.
• "Troubleshooting at Power-
When the AC cable is connected, the power LED does not light blue. The power button does ON (p.37)"
CN3700 SW Board II I2C Error not work properly. But, turning on the projector from a remote controller can be made. I2C • "Troubleshooting on
error occurs while initializing, then the projector is shut down. Operation Abnormality
(p.42)"
LV Thermistor
CN3900
(Optical Engine)
CN3901 TH Board (1) Sensor error occurs while initializing, and LEDs indicate the error, then the projector turns
SE Sensor Error
into the abnormal stand-by status.
CN3902 TH Board (2)
CN3903 TH Board (3) "Troubleshooting from the Error
Code on Cooling System Errors
CN3905 INT Fan (2)
(p.34)"
CN3906 INT Fan (1)
Fan error occurs while initializing and LEDs indicate the error, then the projector turns into
CN3907 EX Fan FN Fan Error
the abnormal stand-by status.
CN3908 Lamp Fan
CN3909 INT Fan A
CN700 Speaker Unit L --- ---
the Speaker Unit L does not function. "Troubleshooting on Audio Input/
When pressing the power button, initialization starts normally, then the projection starts. But Output (p.41)"
CN701 Speaker Unit R --- ---
the Speaker Unit R does not function.

2.5 Operation and Safety Check after repair 2.5.1 Each Operation Check
When repairing this product, carry out the check for each operation if necessary.
INITIALIZATION CHECK
After repairing this product, carry out the following initialization check. When
OPERATION CHECK FOR SW BOARD/SLIDE KEYSTONE ASSY
repairing a Safety Device, refer to “ 3.4 Safety Check after Servicing (p116)” and carry After repairing SW Board and Slide Keystone Assy, carry out the check below
out the necessary procedure for safety. following the instructions. (See " Troubleshooting on Operation Abnormality (p42)".)
Procedure Check item Procedure Check item
1. Connect the power cable. Does the [Power] LED light blue? Does the [Power] button switch on/off the projector?
Does the [Power] LED flash blue, then light blue? Does the [Source Search] button switch the sources?
2. Press the [Power] button on the
projector.
Does the lamp light? 1. Press [Power] button on the projector Does the [Menu] button display/close the menu?
to turn it on.
2. Check all the buttons on SW Board
Does the [Keystone] button correct keystone?
if they work properly.
3. Check the operation of Slide
Keystone Assy. Does the [Esc] button stop the current function?
With the [Volume (Up/Down)] buttons, can you

control the volume?
Does the Slide Keystone Assy correct horizontal

keystone?

OPERATION CHECK FOR REMOTE CONTROLLER OPERATION CHECK FOR VIDEO INPUT/OUTPUT
After repairing the remote controller, carry out the check below following the After repairing the parts related with video input/output, carry out the check below
instructions. (See " Troubleshooting on Operation Abnormality (p42)".) following the instructions. (See " Troubleshooting on image Display & Quality
(p37)".)
Procedure Check item
Does the [Power] button on the controller switch on/
1. Press [Power] button on the remote
off the projector? 1. Set the projector on an even
controller to turn the projector on.
workbench.
2. Check all the buttons on the remote
Do all the buttons function correctly? 2. Press the [Power] button to turn the
controller if they work properly.
power ON.
3. Check if the front and rear receivers
Can the remote controller work from the front/rear of 3. Adjust the projection angle with Does the lamp light?
work properly.
the projector? Foot. Is the image projected after the lamp lit?
4. Adjust the focus with Focus Ring. Is “No Signal” message displayed on the screen?
5. Adjust the image size with Zoom Are focusing and zooming available?
Ring. Do the rings smoothly work?
6. Adjust keystone with the [Keystone]
buttons or Slide Keystone Assy.
7. From the menu, select [Position] and
adjust the image position.
8. Connect all the IF cables and display

Is the image of the selected input source
an image.
projected?
9. Press the [Source Search] button,
Is image vivid enough?
and select the corresponding source.
10.Check the [A/V Mute] function by

pressing the [A/V Mute] button on Is the image turned on/off?
Remote Controller.

OPERATION CHECK FOR AUDIO INPUT/OUTPUT INTERNAL CABLE CONNECTION CHECK

After repairing the parts related with audio input/output, carry out the check below
following the instructions. (See " Troubleshooting on Audio Input/Output (p41)".)

Be sure to turn off the power switch and pull out the power cable from the
1. Connect your PC to Video and projector before checking.
Audio inputs of MA Board.
2. Press the [Source Search] button and Does sound come out from speaker?
switch to the corresponding source. Can you control the volume with the volume When replacing/removing MA Board, make sure to check all the cables are connected
3. Input audio signal to the projector buttons on Remote Controller? correctly referring to “ 2.4.6 Cable Connection and Projector’s Status (p47)”.
from your PC, and output sound
from the built-in speaker.
4. Check the [A/V Mute] function by
pressing the [A/V Mute] button on Is sound turned on/off?
the remote controller.

CHAPTER
3
DISASSEMBLY AND ASSEMBLY
CONFIDENTIAL
EH-TW6000/TW5900/TW6000W Disassembly and Assembly CONFIDENTIAL
3.1 Precautions
This section describes cautions before starting disassembling and assembling this
product. Make sure to read the precautions below before starting. When carrying out any of the following operations, check that there is no
dust or dirt on any component or on any glass surface before installation. If
3.1.1 General Cautions in operation any contamination is found, clean it off using isopropyl alcohol.
• Optical Engine removal
General cautions for disassembling and assembling this product are provided below.
• Lamp removal
Cautions for each procedure are provided in its corresponding section. Make sure to
refer to them before starting. When the projector is disassembled, the dust in and around parts (such as
those on the fans or air filter) may get transferred to other parts such as the
R, G and B light valves which are the central part of the display
mechanism. This may have an adverse effect on the quality of projected
images. Accordingly, be sure to check whether any of the parts are dusty or
dirty, and use a vacuum cleaner to clean them first before carrying out
Do not touch the lamp or the parts around it. They are extremely hot even disassembly/reassembly work.
after the cooling down operation completed. If any maintenance work
inside the projector is necessary soon after the projector is in operation, After reassembling the product, check the followings before turning the
leave the unit until it becomes cool enough before performing maintenance power on.
work. • All the parts and screws are installed and secured to the proper
Never use the air blowers such as a lens cleaner, etc. that contain positions.
flammable gas in repair/maintenance work. • No cables are caught in the metal frames.
Do not disassemble any components not as specified in this Service Manual.

The Optical Engine, the circuit boards are very sensitive to static
electricity; therefore, be sure to take appropriate measures to prevent static
destruction such as to place them inside static-proof bags once they have
been removed from the projector.
The Optical Engine is very sensitive to vibration and shocks; therefore,
make sure to handle it with care.
The speaker unit contains a permanent magnet; therefore, make sure to
keep it away from any storage media such as floppy disks or magnetic
cards.
Be careful not to drop a metal part such as a screw, a washer, or a clip into
the inside of the product. If such cases should occur accidentally, never
turn on the power supply until all the dropped parts are found and
removed.

3.1.2 Precautions 3.1.3 Workflow

The precautions given below must be always observed whenever disassembling/
reassembling the projector to ensure the safety of service personnel and maintain the
quality. Disassembly
Disassemble the product
following the given instructions.
Do not wear the metal products such as a wrist watch, cuff buttons, rings,
tie-pin etc. to avoid getting into an unsafe state due to touching the
projector.
Repair/Maintenance
When disassembling/assembling the projector, be sure to turn off the
power switch and pull out the power cable from the projector beforehand. Perform the repair and cleaning,
etc.
Reassembly
When disassembling/assembling the projector, be sure to wear the gloves Unless otherwise specified,
and static discharge equipment such as an anti-static wrist strap and a mat. reassembly is the reverse of the
When replacing the circuit component such as a board or the optical When carrying out repair or
disassembly procedure.
engine, be sure to contact the anti-static case containing the new one to the
metal part of this product before taking it out. maintenance of a safety device.
Disconnect all the interface cables from the projector.

Before disassembling the projector, make sure to clean dust or dirt on the
air filter, the interface section and outer cases using a vacuum cleaner or Safety Check after servicing
the like.
Refer to “Safety Check after
When treating the non-after-service-parts as an assembly in this section, servicing (p.116)”, and carry out
they are indicated as “Upper Case (assembly)”. the required safety checks.
Finish

3.1.4 Standard Operation Time 3.1.5 Tools

The standard operation time for each operation is provided at the beginning of each The following table indicates the tools recommended for use for disassembly,
part. Use the time as a guideline for actual operation. reassembly and adjustment.
Basis for the standard operation time Tool Name Qt. Application
A service employee would have sufficient knowledge for the target product’s Disassembling the focus ring and the
Phillips screwdriver No. 00 (8 cm) 1
structure, and be able to disassemble/reassemble the product without any zoom ring
reference to guide books.
Disassembling the outer cases and
Each operation time is the total time of disassembling/removing the target part inner components
following the given shortest procedure, and reassembling it. Disassembling the outer cases and
Guide to the standard operation time inner components
Disassembling the outer cases and
inner components
Standard Operation Time: Shortest Procedure:
The total time to disassemble/ The shortest way to remove the Needlenose pliers or nipper 1 Removing the Push Nut
reassemble the target part target part.
following the shortest Box Spanner 1 Removing the Push Nut
procedure.
Hexagonal box screwdriver (5 mm) 1 Removing the computer interface
Removing / Installing the Rx Wireless
Hexagonal box spanner (2.5 mm) 1
HD
Securing cables.
Use commercially available Polyimide
Heat-resistant tape q.s.*1
tape generally called “KAPTON®
TAPE”.
Brush 1 Cleaning away dust
Vacuum cleaner 1 Cleaning away dust
Lens cleaner q.s.*1 Cleaning the projection lens
Gloves 1 pair ---
Anti-static wrist band 1 ---
Note : *1 q.s.: Sufficient quantity

3.1.6 Precautions for Optical Engine and MA Board

The Optical Engine and Main (MA) Board are paired together as a single service
part. Neither is available separately. For servicing that requires the replacement
either of the MA Board or the Optical Engine, both components must be replaced
together. When sending the defected Optical Engine and MAB set to the
designated engine repair center, make sure to send all the specified components
together.
The component parts of the Optical Engine require mechanical installation
positions to be adjusted in relation to each other. In addition, the control circuit
also has its own unique characteristics, such as display signal output drivers, that
differ from projector to projector. There are also unique differences in each optical
system mechanism, such as in the light valves.
In order to obtain the optimum display, it is necessary to eliminate these
differences in electrical and mechanical characteristics as well as to make
mechanical adjustments. The various correction values are set at the time of
shipment from the factory and are stored in ROM on the MA Board.
Do not replace either the Optical Engine or MA Board alone. (As stated
before, you cannot replace any one of the Optical Engine and MA Board, or
change the combination of them.)
Do not disassemble the Optical Engine. Special jigs are required for
reinstalling the optical components in the engine, such as POP Assy.,
condenser lens, mirrors. Reassembling the Optical Engine without using
the jigs are strictly prohibited.

3.2 Flowchart CONSUMABLES/OPTIONS
The general disassembly procedure for the EH-TW6000/TW5900/TW6000W Start

projectors is illustrated in flowchart below. Unless otherwise specified, all reassembly
should be carried out by following the disassembly procedures in reverse, therefore
reassembling procedures are omitted. "3.3.1 Air Filter (p61)" "3.3.2 Lamp (p62)"
The part names in this chapter are simplified. See the

“Reference (Part Names given in the SPI) (p.120)” for the "3.3.3 Upper Case
corresponding official names. (assembly) (p63)"
The parts in yellow are target parts in their category. They

"3.3.4 Front Case
are explained in details in the corresponding sections so as to (assembly) (p68)"
reach the parts in the shortest way.
The parts in white are those which are required to be "3.3.5 IF Case (p73)"
removed to reach the parts in yellow.
"3.3.6 Rx Wireless HD /
HDMI Cable (p74)"
"3.3.7 MA Board
(assembly) (p75)"
"3.3.9 Lamp Fan "3.3.8 Optical Engine "3.3.8.2 Focus Ring /

(assembly) (p90)" (assembly) (p87)" Zoom Ring (p89)"
"3.3.14 INT Duct

(assembly) (p104)"
"3.3.17 Front Foot

(p114)"

ELECTRIC CIRCUIT PARTS/OPTICAL PART
Start
"3.3.1 Air Filter (p61)"
"3.3.2 Lamp (p62)"
"3.3.3 Upper Case

(assembly) (p63)"
"3.3.4 Front Case "3.3.3.1 SW Board "3.3.3.2 Slide Keystone

"3.3.5 IF Case (p73)" Assy (p66)"
(assembly) (p68)" (p65)"
"3.3.6 Rx Wireless HD / "3.3.4.1 IRE Board "3.3.4.2 RC Board (1) /

HDMI Cable (p74)" (p69)" 3D Filter (p71)"
"3.3.7 MA Board
(assembly) (p75)"
"3.3.7.2 MA Board
"3.3.8 Optical Engine "3.3.7.1 RC Board (2) / (Optical Engine and
(assembly) (p87)" EIF Board (p83)" MAB Set) (p86)"
"3.3.9 Lamp Fan "3.3.11 EX Duct "3.3.9 Lamp Fan "3.3.10 Speaker Unit L / "3.3.9 Lamp Fan "3.3.11 EX Duct
"3.3.8.1 Auto Iris (p88)" (assembly) (p90)" (assembly) (p94)" (assembly) (p90)" R (p92)" (assembly) (p90)" (assembly) (p94)"
"3.3.10 Speaker Unit L / "3.3.12 Inner EX Duct A "3.3.13 Power Supply "3.3.10 Speaker Unit L / "3.3.11.1 TH Board (1)
R (p92)" (p97)" (assembly) (p99)" R (p92)" (p95)"
"3.3.14 INT Duct "3.3.15 Ballast "3.3.16 AC Cable "3.3.13 Power Supply
(assembly) (p104)" (assembly) (p109)" (p112)" (assembly) (p99)"
"3.3.14.1 TH Board (3) "3.3.15.1 SCI Cable / "3.3.13.1 INT Fan A

(p106)" BA Unit (p110)" (p100)"
"3.3.13.2 TH Board (2)

(p102)"
"3.3.13.3 PS Unit
(p103)"

HOUSINGS COOLING MECHANISM DEVICES

Start Start
"3.3.1 Air Filter (p61)" "3.3.1 Air Filter

(p61)"
"3.3.2 Lamp (p62)" "3.3.2 Lamp (p62)"
"3.3.3 Upper Case

(assembly) (p63)" "3.3.3 Upper Case
(assembly) (p63)"
"3.3.5 IF Case (p73)" "3.3.4 Front Case "3.3.3.1 SW Board

"3.3.5 IF Case "3.3.4 Front Case
(p73)" (assembly) (p68)"
"3.3.6 Rx Wireless HD / "3.3.4.1 IRE Board "3.3.3.2 Slide Keystone

HDMI Cable (p74)" (p69)" Assy (p66)" "3.3.6 Rx Wireless HD
/ HDMI Cable (p74)"
"3.3.7 MA Board "3.3.4.2 RC Board (1) / "3.3.3.3 Upper Case

(assembly) (p75)" 3D Filter (p71)" (p67)"
"3.3.7 MA Board
(assembly) (p75)"
"3.3.8 Optical Engine "3.3.4.3 Front Case
"3.3.8 Optical
Engine (assembly)
"3.3.9 Lamp Fan (p87)"
(assembly) (p90)"
"3.3.10 Speaker Unit L / "3.3.9 Lamp Fan "3.3.11 EX Duct "3.3.9 Lamp Fan "3.3.10 Speaker Unit
R (p92)" (assembly) (p90)" (assembly) (p94)" (assembly) (p90)" L / R (p92)"
"3.3.11 EX Duct
(assembly) (p94)" "3.3.13 Power
"3.3.9.1 Lamp Fan "3.3.14 INT Duct "3.3.11.1 TH Board Supply (assembly)
(p91)" (assembly) (p104)" (1) (p95)" (p99)"
"3.3.12 Inner EX Duct A
(p97)"
"3.3.14.1 TH Board "3.3.11.2 EX Fan "3.3.13.1 INT Fan A
(3) (p106)" (p96)" (p100)"
"3.3.13 Power Supply
(assembly) (p99)"
"3.3.14.2 INT Fan
(1) / (2) (p107)"
"3.3.14 INT Duct
(assembly) (p104)"
"3.3.15 Ballast
(assembly) (p109)"
"3.3.16 AC Cable
(p112)"
"3.3.17 Front Foot

(p114)"
"3.3.18 Lower Case

(p115)"

3.3 Disassembly 2. Remove the Air Filter from the Filter Case.
3. Remove the Air Filter Seal A (x 2) from the Filter Case.
This section explains one of the shortest ways to reach the target part to repair. The
parts to be removed in advance are indicated in italic with their reference pages, so 4. Remove the following parts from the Air Filter.
remove those parts referring to their pages before starting. • Air Filter Seal B
• Air Filter Seal C
3.3.1 Air Filter
Air Filter Seal A
Standard Operation Time - Min.
1. Remove the Filter Case.
Air Filter Seal C
Filter Case
Air Filter
Air Filter Seal B
Figure 3-2.
Filter Case
Figure 3-1.

3.3.2 Lamp 2. Loosen the two screws and remove the Lamp.
Standard Operation Time - Min.
Lamp is designated as a Safety Device. When removing/replacing

Lamp
the Lamp for repair, be sure to refer to “3.4 Safety Check after
Servicing (p.116)”. According to the instructions in it, handle the
part and perform the procedure after servicing.
1. Remove the screw ( ) and remove the Lamp Cover.
Lamp Cover
Figure 3-4.
SCREW,LAMP;3X6
Figure 3-3.

3.3.3 Upper Case (assembly)

Standard Operation Time 4 Min.
In the next step, make sure not to pull away the Upper Case (assembly) too far
1. Remove the Air Filter. (p.61)
because cables are connected to the case.
2. Remove the Lamp. (p.62)
3. Remove the eight screws ( ) on the bottom of the projector. 5. Remove the screw ( ) from the top.
4. Remove the Rear Foot Rubber. 6. Remove the two screws ( ) from the rear side.
7. Lift the Upper Case (assembly) gently and disconnect the SW Cable and the Cable
Rear Foot Rubber
(Slide Keystone Assy) from the MA Board (assembly).
8. Remove the Upper Case (assembly).
9. Remove the Model Plate from the Upper Case (assembly).
C.B.P-TITE SCREW,3X12,F/ZN-3C
Figure 3-5.

Checking Caution Labels

Model Plate
This part is designated as a Safety Device. When removing/
replacing the part for repair, be sure to refer to “3.4 Safety Check
Upper Case (assembly)
after Servicing (p.116)”. According to the instructions in it,
handle the part and perform the procedure after servicing.
When replacing the Upper Case (with caution labels attached), make sure to
transfer the labels to the new case.
Check if all the caution labels are attached on the locations shown below.
SW Cable
WARNING LABEL,Sheet WARNING LABEL,Sheet
(Part A) (Part B)
Cable
(Slide Keystone
Assy)
WARNING LABEL,Sheet
C.B.P-TITE SCREW,3X10,F/NI (Part C)
C.B.SCREW,3X6,F/NI
Figure 3-6.

3.3.3.1 SW Board EMI Sheet

1. Remove the Air Filter. (p.61) SW Board
2. Remove the Lamp. (p.62) PJ Lens

Cover Cushion
3. Remove the Upper Case (assembly). (p.63)
4. Remove the EMI Sheet from the SW Board.
SW Ferrite Core
5. Remove the six screws ( ) and remove the SW Board.
6. Remove the following parts from the SW Board.
SW Cable
• PJ Lens Cover Cushion Enter SW Button
• SW Ferrite Core SW Button
• SW Cable
7. Remove the Enter SW Button.
Power SW
8. Remove the SW Button. Button
LED Lens
9. Remove the Power SW Button from the SW Button.
10. Remove the following parts from the Upper Case. LED Lens Shade
Sheet R Power LED Lens
• LED Lens
• Power LED Lens Sensor Cover
• Sensor Cover
• LED Lens Shade Sheet L LED Lens Shade
• LED Lens Shade Sheet R Sheet L
Upper Case
C.B.P-TITE SCREW,2.5X6,F/ZN-3C
Figure 3-7.

3.3.3.2 Slide Keystone Assy

HK GND
1. Remove the Air Filter. (p.61) Plate
4. Remove the four screws ( ) and remove the HK GND Plate and the Slide
Keystone Assy.
Slide Keystone Assy
C.B.P-TITE SCREW,2.5X6,F/ZN-3C
Figure 3-8.

3.3.3.3 Upper Case

Inner EX Duct B
Upper Case
3. Remove the Upper Case (assembly). (p.63) Cushion A
4. Remove the SW Board. (p.65)
5. Remove the Slide Keystone Assy. (p.66)
6. Remove the three screws ( ) and remove the Inner EX Duct B.
Plate Nut
7. Remove the following parts from the Upper Case. M3
• Plate Nut M3
Upper Case
• IRE Cushion Cushion B
• Upper Case Cushion A (x 2) IRE Cushion
• Upper Case Cushion B (x 2)
Upper Case
C.B.P-TITE SCREW,3X8,F/ZB-3C
Figure 3-9.

3.3.4 Front Case (assembly)

RC Cable 240
1. Remove the Air Filter. (p.61) Front Case

(assembly)
3. Remove the Upper Case (assembly). (p.63) IRE Cable
4. Remove the IRE Cable and the RC Cable 240 from the MA Board (assembly).
5. Remove the two screws ( ) and remove the Front Case (assembly).
MA Board
(assembly)
Figure 3-10.

3.3.4.1 IRE Board

Front Case
3. Remove the Upper Case (assembly). (p.63) IRE Board
4. Remove the Front Case (assembly). (p.68)

5. Remove the four screws ( ) and remove the 3D Board Holder.
6. Remove the four screws ( ) and remove the IRE Board. 3D Board
Holder
7. Remove the IRE Cable from the IRE Board.
IRE Cable
Figure 3-11.

Route the RC Cable 240 through the hook on the 3D Filter.
RC Cable 240
3D Filter
Hook

3.3.4.2 RC Board (1) / 3D Filter

Front Case
1. Remove the Air Filter. (p.61) RC Cable 240
5. Remove the IRE Board. (p.69)
6. Remove the screw ( ) and remove the RC Board (1).
7. Remove the RC Cable 240 from the RC Board (1).
8. Remove the screw ( ) and remove the 3D Filter.
RC Board (1)
3D Filter
Figure 3-12.

3.3.4.3 Front Case

Front Case
1. Remove the Air Filter. (p.61) RC Filter

EX Front
2. Remove the Lamp. (p.62) Case Cover

5. Remove the IRE Board. (p.69)
6. Remove the RC Board (1) / 3D Filter. (p.71)
7. Remove the two screws ( ) and remove the EX Front Case Cover.
8. Remove the screw ( ) and remove the INT Front Case Cover.
9. Remove the RC Filter from the Front Case.
INT Front
Case Cover
Figure 3-13.

3.3.5 IF Case

3. Remove the Upper Case (assembly). (p.63) IF Case
4. Remove the two screws ( ) and remove the IF Case.
C.B.SCREW,3X6,F/NI
Figure 3-14.

3.3.6 Rx Wireless HD / HDMI Cable Upper / Lower

WiHD Duct
Upper WiHD Duct

3. Remove the Upper Case (assembly). (p.63) Upper WiHD Case
Lower
WiHD Duct Hook
5. Remove the two screws ( ) and remove the Upper WiHD Duct and Lower WiHD
Duct together. Front Case Cushion
Gasket (2)
6. Release the four hooks ( ) on the Upper WiHD Duct and remove the Upper
WiHD Duct.
7. Remove the two screws ( ) and remove the Upper WiHD Case.
Rx Wireless HD
8. Remove the Front Case Cushion from the Upper WiHD Case.
9. Remove the Gasket (2) from the Rx Wireless HD. WiHD Cable
10. Disconnect the following cables from the MA Board (assembly).

HDMI Cable
• HDMI Cable
• WiHD Cable
• TH Cable
• PS Unit cable
• INT Fan (1) cable
• INT Fan (2) cable
• Air TH Cable
11. Remove the two screws ( ) and remove the Rx Wireless HD.
12. Remove the following cables from the Rx Wireless HD.
INT Fan (1) cable
• HDMI Cable MA Board
• WiHD Cable (assembly)
PS Unit cable
Air TH Cable INT Fan (2) cable TH Cable
H.S.C.BOLTP-TITE SCREW,3X10,F/NI
Figure 3-15.

3.3.7 MA Board (assembly)

Reference
2. Remove the Lamp. (p.62) CN No. Destination CN No. Destination
3. Remove the Upper Case (assembly). (p.63) CN101/ Rx Wireless HD
CN3903 TH Board (3)
4. Remove the Front Case (assembly). (p.68) CN102 (EH-TW6000W only)
CN700 Speaker Unit L CN3904 Auto Iris
5. Remove the IF Case. (p.73)
CN701 Speaker Unit R CN3905 INT Fan (2)
6. Remove the Rx Wireless HD / HDMI Cable. (p.74)
CN1301 IRE Board CN3906 INT Fan (1)
7. Disconnect all the cables from the MA Board (assembly).
CN1302 EIF Board CN3907 EX Fan
CN3700 SW Board CN3908 Lamp Fan
CN1302 CN3701 BA Unit (SCI) CN3909 INT Fan A
RCF Board
CN3909 CN3704 CN101 CN3702 CN4100 PS Unit
(RC Board (1))
CN701
RCR Board
CN3704 CN4900 Slide Keystone Assy
CN700 (RC Board (2))
CN3700
LV Thermistor
CN3900 CN9100 Optical Engine (L/V (R))
CN3906 (Optical Engine (assembly))
CN3908
CN3901 TH Board (1) CN9200 Optical Engine (L/V (G))
CN3900
CN4100 CN3902 TH Board (2) CN9300 Optical Engine (L/V (B))

CN3701
CN3904 CN3903
CN9200
CN3907
CN3702
CN3901 CN3905
CN9300 CN9100
CN4900 CN1301 CN102 CN3902
Connector (Front side)

Connector (Back side)
Figure 3-16.

8. Remove the 12 screws ( )( ) and remove the following parts.

SP Plate
• Cable Clip
• SP Plate Cable Clip
• MA Board (assembly)
MA Board
(assembly)
Lower Case
C.C.SCREW,3X6,F/ZN-3C
Figure 3-17.

9. Remove the screw ( ) and remove the WiHD Plate C.

10. Remove the WiHD Plate B.
11. Remove the three screws ( )( )and remove the Cable Clip and the MA Fasten
WiHD Plate C
Plate A. Cable Clip
MA Fasten Plate A
WiHD Plate B
Figure 3-18.

Routing around the MA Board (assembly) (#1-#6) 1. Route the Air TH Cable and the INT Fan (2) cable as follows.
The routing around the MA Board (assembly) is described according to the • Air TH Cable: Twist the cable twice on the MA board to remove the
following six areas. Route the cables in each area following the cautions below. slack.
1. Air TH Cable/INT Fan (2) cable • INT Fan (2) cable: Twist the cable three times on the MA board to
2. IRE Cable remove the slack.
3. TH Cable/RC Cable/EX Fan cable
4. Auto Iris cable/SCI Cable/LV thermistor cable (Optical Engine)/Lamp Fan
cable 1
5. Speaker Unit L/R cables
6. INT Fan (1) cable/PS Unit cable/TH Cable Two twists
Air TH Cable
MA Board
2
4 Three twists
INT Fan (2) cable

6

2. Route the IRE Cable through the two ribs, and set the ferrite core into the 3. Route the TH Cable/RC Cable/EX Fan cable as follows.
fixing hole. • TH Cable: Wrap one turn of the cable around hook (1) counterclockwise
once.
• RC Cable: Route the cable through hook (2).
2 IRE Cable
• EX Fan cable: Twist the cable once on the MA board to remove the slack.
TH Cable
3
Hook (1)
Ribs
Hook (2)
Fixing hole
One turn
Ferrite core
RC Cable
EX Fan cable
One twist

4. Route the Auto Iris cable/SCI Cable/LV thermistor cable (Optical Engine)/ 5. Route the Speaker Unit L/R cables as follows.
Lamp Fan cable as follows. • Bind the Speaker Unit L/R cables and SCI Cable with the Cable Clip.
• Route the SCI Cable on the right of the Auto Iris cable and LV Wrap the excessive portion of the SCI Cable with the Cable Clip.
thermistor cable (Optical Engine) as shown below. • Fold the Cable Clip back to the fixing screw.
• Set the four cables into the space on the left of the rib.
5
4
Auto Iris cable
SCI Cable
Rib
LV thermistor cable
Screw
Speaker Unit L cable

Lamp Fan cable SCI Cable
Cable Clip
Speaker Unit R cable

6. Route the INT Fan (1) cable/PS Unit cable/TH Cable as follows. V: Form the cables so that they are fit in the space on the Lower Case (within
I: Wrap three turns of the PS Unit cable and TH Cable counterclockwise the standard line).
around the Cable Clip in the lower side.
II: Connect the TH Cable to the MA board. 6
III: Wrap two turns of the PS Unit cable counterclockwise around the Cable
Clip in the upper side, and connect the cable to the MA board.
IV: Wrap four to five turns of the INT Fan (1) cable counterclockwise around
the Cable Clip in the upper side, and connect the cable to the MA board. Cables
PS Unit cable
6 INT Fan (1) cable
Cable Clip in the

(IV) Four to five upper side
turns
Cable Clip in the

lower side
(III) Two turns
Standard line
TH Cable
(I) Three turns

VI: Make sure to keep the cables within 10 mm in height. Especially, keep the
wrapped part of the Cable Clip within 5 mm in height.
5 mm 10 mm
Wrapped part of the

Cable Clip
MA Board

3.3.7.1 RC Board (2) / EIF Board

Standard Operation Time 20 Min. MA Board
(assembly)
2. Remove the Lamp. (p.62) EIF Cable
4. Remove the Front Case (assembly). (p.68) RC Cable
7. Remove the MA Board (assembly). (p.75)
8. Disconnect the following cables from the MA Board (assembly).
• RC Cable
• EIF Cable
9. Remove the 10 screws ( ) ( ) ( ) ( ) and remove the MA Plate.
10. Remove the MA Shade Sheet from the MA Plate.
MA Shade Sheet
MA Plate
C.B.SCREW,3X6,F/ZN-3C
1/4-40X1/4,H.H.,F/NI,O SCREW
Figure 3-19.

11. Remove the two screws ( ) and remove the EIF Board.
12. Remove the EIF Cable from the EIF Board. MA Plate
13. Remove the Ferrite Core Cushion from the EIF Cable.
14. Remove the screw ( ) and remove the RC Board (2).
15. Remove the RC Cable from the RC Board (2).
RC Cable
RC Board (2)
EIF Cable
EIF Board
Ferrite Core
Cushion
Figure 3-20.

Set the ferrite core of the EIF Cable into the space between the EIF Board and
the MA Shade Sheet.
EIF Board
Ferrite core
MA Shade Sheet

3.3.7.2 MA Board (Optical Engine and MAB Set) MA Plate Shield

MA Plate EMI Sheet F
MA Board (Optical Engine and MAB Set) is designated as a Shield A
Safety Device. When removing/replacing the MA Board (Optical
Engine and MAB Set) for repair, be sure to refer to “3.4 Safety
Check after Servicing (p.116)”. According to the instructions in
it, handle the part and perform the procedure after servicing. EMI Sheet F

MA Board
2. Remove the Lamp. (p.62) (Optical Engine and
MAB Set)
8. Remove the RC Board (2) / EIF Board. (p.83)
9. Remove the following parts from the MA Board (Optical Engine and MAB Set).
• MA Plate Shield (x 2) EMI Sheet F
• MA Plate Shield A
• EMI Sheet F (x 5)
• Shield Plate 7140
10. Remove the Gasket (1) from the MA Plate Shield. EMI Sheet F
MA Plate Shield
Shield Plate
7140
Gasket (1)
EMI Sheet F
Figure 3-21.

3.3.8 Optical Engine (assembly)

Optical Engine
Optical Engine (assembly) is designated as a Safety Device. When (assembly)
removing/replacing the Optical Engine (assembly) for repair, be
sure to refer to “3.4 Safety Check after Servicing (p.116)”.
According to the instructions in it, handle the part and perform
the procedure after servicing.

8. Remove the four screws ( ) and remove the Optical Engine (assembly).
C.B.P-TITE SCREW,3X12,F/ZN-3C
Figure 3-22.

3.3.8.1 Auto Iris 9. Remove the two screws ( ) and remove the Auto Iris.

8. Remove the Optical Engine (assembly). (p.87)
Take special care not to deform the wings of Auto Iris.

Be sure to remove the Auto Iris in the lever position.
OK
Lever
Position to install Auto Iris

the Auto Iris
NG C.B.P-TITE SCREW,2.5X6,F/ZN-3C
Lever Figure 3-23.
Position to install
the Auto Iris

3.3.8.2 Focus Ring / Zoom Ring


Zoom Ring
9. Remove the two screws ( ) and remove the Focus Ring.
10. Remove the two screws ( ) and remove the Zoom Ring.
Focus Ring
C.P.TYPE2 B-TITE SCREW,1.7X4,F/ZB-3C
Figure 3-24.

3.3.9 Lamp Fan (assembly)

Standard Operation Time 16 Min. Lamp Fan
(assembly)
9. Remove the three screws ( ) and remove the Lamp Fan (assembly).
Figure 3-25.

3.3.9.1 Lamp Fan

Standard Operation Time 17 Min. Lamp Fan Case
Lamp Duct Seal Lamp Fan
Light Valve
8. Remove the Optical Engine (assembly). (p.87) Cushion
9. Remove the Lamp Fan (assembly). (p.90)
10. Remove the three screws ( ) and remove the Lamp Fan Cover and the Lamp Fan Floating Cushion Floating Cushion
Case.
11. Remove the Light Valve Cushion (x 3 each) from the Lamp Fan Cover and Lamp
Fan Case.
Light Valve
12. Remove the following parts from the Lamp Fan. Cushion
• Floating Cushion (x 2)
• Lamp Duct Seal
Lamp Fan Cover
Figure 3-26.

3.3.10 Speaker Unit L / R Speaker Unit L Speaker Seal B


2. Remove the Lamp. (p.62) Ferrite Core
Cushion
7. Remove the MA Board (assembly). (p.75) Speaker Unit R
9. Remove the three screws ( ) and remove the Speaker Unit L.
10. Remove the three screws ( ) and remove the Speaker Unit R.
11. Remove the Ferrite Core Cushion from the Speaker Unit L.
12. Remove the following parts from the Speaker Unit R. Speaker Seal A
• Ferrite Core Cushion

• Speaker Seal A
• Speaker Seal B
Figure 3-27.

Route the Speaker Unit L cable between the boss and rib on the Lower Case.
Boss
Speaker Unit L
cable
Rib
Lower Case

3.3.11 EX Duct (assembly)

EX Duct (assembly)
9. Remove the three screws ( ) and remove the EX Duct (assembly).
Figure 3-28.

3.3.11.1 TH Board (1)

Standard Operation Time 17 Min. TH Board (1)

TH Cable
9. Remove the EX Duct (assembly). (p.94)
10. Remove the screw ( ) and remove the TH Board (1).
11. Remove the TH Cable from the TH Board (1).
MA Fasten
12. Remove the screw ( ) and remove the MA Fasten Plate C. Plate C
C.C.P-TITE SCREW,3X8,F/ZN-3C
Figure 3-29.

3.3.11.2 EX Fan

2. Remove the Lamp. (p.62) Outer EX Duct A
8. Remove the Optical Engine (assembly). (p.87) EX Fan Cushion

10. Remove the TH Board (1). (p.95)
11. Remove the three screws ( ) and remove the Outer EX Duct A and the EX Fan.
12. Remove the EX Fan Cushion (x 8) from the EX Fan. EX Fan
EX Fan Cushion
Outer EX Duct B
Figure 3-30.

3.3.12 Inner EX Duct A Safety Switch
1. Remove the Air Filter. (p.61) Inner EX Duct Plate

Lamp Connector
7. Remove the MA Board (assembly). (p.75) Inner EX Duct A
10. Remove the screw ( ) and remove the Inner EX Duct Plate.
11. Remove the four screws ( )( ) and remove the Lamp Connector and the Safety
Switch, then remove the Inner EX Duct A.
C.C.P-TITE SCREW,3X8,F/ZN-3C
Figure 3-31.

Attach the Safety Switch and Interlock SW of the AC Cable as follows.

Safety Switch: Printed face to the outside
Interlock SW: Printed face to the Inner EX Duct A.
Inner EX Duct A
No printed face
Interlock SW
Printed face visible
Safety Switch

3.3.13 Power Supply (assembly)

Power Supply
Standard Operation Time 20 Min. (assembly)

AC Power
3. Remove the Upper Case (assembly). (p.63) Cable

7. Remove the MA Board (assembly). (p.75) BA Cable
10. Remove the Speaker Unit L / R. (p.92)
11. Remove the five screws ( ) ( ).
12. Disconnect the BA Cable from the Ballast (assembly).
13. Disconnect the AC Power Cable from the Power Supply (assembly) and remove
the Power Supply (assembly).
Ballast (assembly)
C.P.(O)SCREW,4X6,F/NI
Figure 3-32.

3.3.13.1 INT Fan A

Power Supply
Standard Operation Time 21 Min. (assembly)

Light Valve Cushion
11. Remove the Power Supply (assembly). (p.99)
12. Remove the three screws ( ) and remove the PS Fan Cover.
13. Remove the INT Fan A and remove the Light Valve Cushion ( ) (x 7).
14. Remove the Light Valve Cushion ( ) (x 6) from the Power Supply (assembly).
INT Fan A
PS Fan Cover
Figure 3-33.

Route the BA Cable as follows.

Set the ferrite core into the fixing hole on the PS Case.
Route the cable through the hook on the PS Fan Cover.
PS Fan Cover
Hook
Fixing hole
PS Case Ferrite core

3.3.13.2 TH Board (2)

PS Frame

Air TH Cable
11. Remove the Power Supply (assembly). (p.99) TH Board (2)
12. Remove the INT Fan A. (p.100)

13. Remove the six screws ( ) ( ) and remove the PS Frame.
PS Case
14. Remove the TH Board (2) from the PS Case.
15. Remove the Air TH Cable from the TH Board (2).
Figure 3-34.

3.3.13.3 PS Unit
PS Insulation Sheet
PS Unit is designated as a Safety Device. When removing/
replacing the PS Unit for repair, be sure to refer to “3.4 Safety
it, handle the part and perform the procedure after servicing.

PS Unit
12. Remove the INT Fan A. (p.100)
14. Release the hook on the PS Case and remove the PS Insulation Sheet. BA Cable
15. Remove the PS Case from the PS Unit.

16. Remove the BA Cable from the PS Unit.
Hook
PS Case
Figure 3-35.

3.3.14 INT Duct (assembly)

MA Fasten
1. Remove the Air Filter. (p.61) Plate B
2. Remove the Lamp. (p.62) MLB INT Duct
3. Remove the Upper Case (assembly). (p.63) INT Duct
(assembly)
6. Remove the Rx Wireless HD / HDMI Cable. (p.74) Cable Clip
7. Remove the MA Board (assembly). (p.75) INT Duct

Sheet A
11. Remove the two screws ( )( ) and remove the MLB INT Duct.
12. Remove the two screws ( ) and remove the MA Fasten Plate B.
13. Remove the two screws ( ) and remove the Cable Clip and the INT Duct
(assembly). INT Duct INT Duct
Sheet A Sheet B
14. Remove the following parts from the INT Duct (assembly).
• INT Duct Sheet A (x 2)
• INT Duct Sheet B (x 2)
Figure 3-36.

Route the cables around the INT Duct (assembly) as follows.

1. Cut polyimide tape into 30 +/- 5 mm pieces.
2. Secure the cables at the following three points (two on the side, and one on the
bottom) with the polyimide tape pieces.
INT Fan (2) cable
Polyimide tape
TH Cable
INT Fan (2) cable

Back side
INT Fan (1) cable
Polyimide tape

3.3.14.1 TH Board (3)

Upper INT Duct
Light Valve
11. Remove the INT Duct (assembly). (p.104) Cushion
12. Remove the eight screws ( ) and remove the Upper INT Duct.
13. Remove the Light Valve Cushion (x 4) from the Upper INT Duct. TH Cable
Light Valve
14. Remove the TH Board (3) from the Lower INT Duct. Cushion
15. Remove the TH Cable from the TH Board (3).

TH Board (3)
Lower INT Duct
Figure 3-37.

3.3.14.2 INT Fan (1) / (2)

Standard Operation Time 23 Min. INT Seal INT Fan (2)
3. Remove the Upper Case (assembly). (p.63) Light Valve
Cushion
Light Valve
5. Remove the IF Case. (p.73) Cushion

7. Remove the MA Board (assembly). (p.75) Floating Cushion
8. Remove the Optical Engine (assembly). (p.87) INT Fan (1)

INT Seal
11. Remove the INT Duct (assembly). (p.104) Light Valve
Cushion
Light Valve
13. Remove the INT Fan (1) / (2) from the Lower INT Duct. Cushion
14. Remove the following parts from the INT Fan (1) / (2).
• INT Seal (x 2)
• Light Valve Cushion (x 6)
• Floating Cushion (x 6) Floating Cushion
15. Release the hooks on the Lower LV Duct Cover and remove the Lower LV Duct
Cover.
Lower INT Duct
Lower LV
Hook Duct Cover
Figure 3-38.

Secure the Lower LV Duct Cover as follows.

1. Cut polyimide tape into a 30 +/- 5 mm piece.
2. Shift the Lower LV Duct Cover to the left, and attach one piece of the polyimide
tape on position (1).
3. Cut polyimide tape into an 80 +/- 5 mm piece.
4. Wrap the piece of tape cut in Step 3 around position (2) at least once or more.
Lower LV Duct
Cover
Wrap once or more
Polyimide tape Hook

3.3.15 Ballast (assembly)


Ballast
5. Remove the IF Case. (p.73) (assembly)

12. Remove the Inner EX Duct A. (p.97)
14. Remove the three screws ( ) and remove the Ballast (assembly).
Figure 3-39.

3.3.15.1 SCI Cable / BA Unit

BA Unit is designated as a Safety Device. When removing/ BA Frame

replacing the BA Unit for repair, be sure to refer to “3.4 Safety
1. Remove the Air Filter. (p.61) Grooves

6. Remove the Rx Wireless HD / HDMI Cable. (p.74) BA Insulation
Sheet
10. Remove the Speaker Unit L / R. (p.92) SCI Cable

BA Unit
14. Remove the Ballast (assembly). (p.109)
15. Remove the three screws ( ).
16. Release the SCI Cable from the groove of the BA Frame and remove the BA
Frame.
17. Release the SCI Cable from the groove of the BA Insulation Sheet and remove the
BA Insulation Sheet.
Figure 3-40.

18. Remove the following parts from the BA Unit.

• SCI Cable SCI Cable
• Lamp Connector Cable
• BA Case BA Case
BA Unit
Lamp Connector
Cable
Figure 3-41.

3.3.16 AC Cable
Standard Operation Time 25 Min. Inlet Frame
AC Cable
AC Cable is designated as a Safety Device. When removing/

replacing the AC Cable for repair, be sure to refer to “3.4 Safety

14. Remove the two screws ( ) and remove the Inlet Frame. C.B.P-TITE SCREW,3X10,F/ZB-3C
C.P.(O)SCREW,4X6,F/NI
15. Remove the screw ( ) and remove the AC Cable.
Figure 3-42.

Route the AC Cable as follows.

1. So as not to let the wires cross over each other, secure the cable with polyimide
tape.
2. Set the ferrite cores into the fixing hole A/B on the Lower Case.
3. Route the wires without ferrite cores between the bosses.
Fixing hole B
Ferrite cores 2 Between the

3
bosses
Fixing hole A
Polyimide tape
1
AC Cable
Line them up flat (not crossed over).

3.3.17 Front Foot

Foot Rubber

Front Foot
11. Remove the INT Duct (assembly). (p.104)
Make sure to use needlenose pliers or a nipper when removing the Push Nut in
the following steps. Removing and attaching the Push Nut repeatedly may cause
the deformation of the Push Nut.
12. Remove the Push Nut using needlenose pliers or nipper.

13. Turn the Front Foot counterclockwise and remove it.
14. Remove the Foot Rubber from the Front Foot.
Push Nut
Figure 3-43.

3.3.18 Lower Case

AC Cable Plate Shield

Lower Shield R
Lower Shield L
Hexagonal nut
14. Remove the INT Duct (assembly). (p.104)
15. Remove the Ballast (assembly). (p.109)
16. Remove the AC Cable. (p.112)
17. Remove the Front Foot. (p.114)
18. Remove the screw ( ) and remove the AC Cable Plate Shield.
19. Remove the Lower Shield R.
20. Remove the Lower Shield L.
21. Remove the Hexagonal nut (x 2).
Lower Case
6N-A,4,B/NI
Figure 3-44.

3.4 Safety Check after Servicing Method to check the Safety Control Points
Carry out the Check in the order given below.
To Maintain the safeness of the product, make sure to carry out the safety check
following the instruction in this section after repairing the safety device specified Repair Insulation resistance test Ground continuity check Illumination check End
below.
Definition of Safety Device/Functions Safety inspections
The parts that fall into an unsafe state* if their specifications or functions are
nonconforming. Testing apparatus
The parts that require attention to the safety precautions of the customer. Insulation ohmmeter (Rating: 500 V/100 MΩ)
The parts that are designated by the public safety regulations or the like.
Ground terminal Line terminal
* “Unsafe state” is the state of a part that may cause or contain the risk of the
Display
following:
• Personal injuries
• Damages to the property
• Abnormal heat generation
• Smoking
• Fire
• Explosion
• Damage to the part to be installed
• Disturbance to/from the peripheral device (EMC disturbance)
• Chemical substances regulated by the law
The Safety Control Points are: Measure switch
The processes that Safety Devices/Functions are manufactured, or checked.

The processes that require the management to maintain the workers' safety.
Safety Devices/Functions of this product
Lamp (p.62) Range selection
WARNING LABEL,Sheet (PartA/B/C) (p.64) switch
MA Board (Optical Engine and MAB Set) (p.86)

Optical Engine (assembly) (p.87)
PS Unit (p.103)
BA Unit (p.110)
AC Power Cable (p.112)

Standard
Power supply lines
Insulation resistance should be 10 MΩ or more.
Testing procedure
1. Insulation resistance test
1. Set the range selection switch to 500 V.
2. Connect the black lead wire to the ground terminal. a b
3. Connect the red lead wire to the line terminal.
Projector AC inlet
Because high voltage (500 V) is present, do not touch the probe during testing. (1)
(2)
4. Connect the crocodile clip of the black lead wire to “c” of the PC
connector. (refer to Fig. 3-45)
5. Insert the probe of the red lead wire into “a”.
6. Set the measure switch to LOCK, and wait for one minute.
7. Measure the insulation resistance between “a” and “c” (1) after one c
minute.
8. Check that the insulation resistance after one minute is 10 MΩ or
PC connector
more between “a” and “c” (1). Exposed metal part of the device
9. Measure the insulation resistance between “b” and “c” (2) in the same
Figure 3-45.
way as for (1).
10. Check that the insulation resistance after one minute is 10 MΩ or
more between “b” and “c” (2).

2. Ground continuity check Testing procedure

Testing apparatus 1. Turn on the power switch.
2. Set the range selection switch to Ω.
Multimeter (with sensitivity down to 0.1 Ω)
3. Connect the black lead wire to the COM terminal.
Display 4. Connect the red lead wire to the V/Ω/Hz terminal.
5. Check that the resistance at (1) in the diagram below is 0.5 Ω or less.
Power supply lines
(1) Projector AC inlet

DC/AC, SW
Range selection switch
Terminals
PC connector
Exposed metal part of projector
Figure 3-46.
COM V, Ω, Hz
3. Illumination check
• Test conditions: Input a PC or video signal to the LCP and check the
Standard/Judgment level illumination for about 5 minutes.
• Judgment : Projector should operate normally with no smoke or fire.
Should be no resistance (0.5 Ω or less)

3.5 E-pixel Misalignment Correction 2. Display the menu, and turn on "Correct LCD Align."
When a pixel misalignment of more than one pixel has been observed, it can be
corrected using the E-pixel Misalignment Correction function.
3.5.1 Setup Procedure

1. Switch the value of Bit 5 of DIPSW6 to 1 to enable "LCD Alignment..." on
the Extended menu.
3. Set the values of "Select Color" and "Pattern Color", and select "Start
Adjustments".
4. When the adjustment screen appears, adjust "four corners" and "Intersection
Alignment" as necessary following the displayed instruction.
5. After the adjustment, make sure to change the value of DIPSW6 back to 0 to
disable the "LCD Alignment..." on the Extended menu.

3.6 Reference (Part Names given in the SPI) Names used in this Chapter Official Name given in SPI
Front Case Cushion CUSHION,FRONT CASE,FIF
Part names used in this chapter are rewritten so as to be read easily in sentences. The Front Foot FOOT,FRONT
part names used in this manual and the corresponding official names given in SPI are Gasket (1) GASKET 7X7 L=5
listed below.
Gasket (2) GASKET 3_7_18
HDMI Cable Cable,HDMI
PART NAMES GIVEN IN THE SPI HK GND Plate PLATE,GND,HK
IF Case CASE,ASSY,IF;W;AS
Names used in this Chapter Official Name given in SPI
Inlet Frame FRAME,INLET
3D Board Holder HOLDER,BOARD,3D
Inner EX Duct A DUCT,EX,INNER;A
3D Filter FILTER,3D
Inner EX Duct B DUCT,EX,INNER;B
AC Cable CABLE,AC
Inner EX Duct Plate PLATE,DUCT,EX,INNER
AC Cable Plate Shield SHIELD PLATE,CABLE AC
INT Duct Sheet A SHEET,DUCT,INTAKE;A
Air Filter AIR FILTER
INT Duct Sheet B SHEET,DUCT,INTAKE;B
Air Filter Seal A SEAL,AIRFILTER;A
INT Fan (1) FAN,INTAKE
Air Filter Seal B SEAL,AIRFILTER;B
INT Fan (2) FAN,INTAKE
Air Filter Seal C SEAL,AIRFILTER;C
INT Fan A FAN,INTAKE;A
Air TH Cable CABLE,TH,AIR
INT Front Case Cover COVER,CASE FRONT,INTAKE;G
Auto Iris AUTO IRIS ASSY;AS
INT Seal A SEAL,INTAKE;A
BA Cable CABLE, BALLAST
IRE Board PCB ASSY;IRE_R1
BA Case CASE,BALLAST
IRE Cable CABLE,IRE
BA Frame FRAME,BALLAST
IRE Cushion CUSHION,IRE
BA Insulation Sheet SHEET,INSULATION,BALLAST
Lamp LAMP ASSY;AS
BA Unit BALLAST UNIT;E
Lamp Connector Cable CABLE,LAMP CONNECTOR
Cable Clip CABLE CLIP
Lamp Cover LID LAMP UNIT ;W
EIF Board PCB ASSY;EIF_S2
Lamp Duct Seal SEAL,DUCT,LAMP
EIF Cable CABLE,EIF
Lamp Fan FAN,LAMP
EMI Sheet EMI, SUPPRESOR
Lamp Fan Case CASE,LAMP,FAN
EMI Sheet F EMI, SUPPRESOR;F
Lamp Fan Cover COVER,LAMP,FAN
Enter SW Button BUTTON,SW,ENTER;W
LED Lens LENS,LED
EX Fan FAN,EXHAUST
LED Lens Shade Sheet L SHEET,SHADE,LENS,LED,L
EX Fan Cushion Cushion,Exhaust Fan
LED Lens Shade Sheet R SHEET,SHADE,LENS,LED,R
EX Front Case Cover COVER,CASE FRONT,EX;G
Light Valve Cushion CUSHION,LIGHT VALVE
Ferrite Core Cushion CUSHION,FERRITE CORE
Lower Case CASE,LOWER;W
Filter Case CASE,FILTER;W
Lower INT Duct DUCT,INTAKE, LOWER
Floating Cushion Cushion,Floating;b
Lower LV Duct Cover DUCT,LV,LOWER,COVER
Focus Ring FOCUSRING
Lower Shield L SHIELD PLATE,LOWER;L
Foot Rubber RUBBER FOOT
Lower Shield R SHIELD PLATE,LOWER;R
Front Case CASE,UNIT,FRONT;W

Names used in this Chapter Official Name given in SPI Names used in this Chapter Official Name given in SPI
Lower WiHD Duct DUCT,WiHD ,LOWER Speaker Seal B SEAL,SPEAKER;B
MA Fasten Plate A PLATE,MAFASTEN;A Speaker Unit L SPEAKER UNIT;L
MA Fasten Plate B PLATE,MAFASTEN;B Speaker Unit R SPEAKER UNIT;R
MA Fasten Plate C PLATE,MAFASTEN;C SW Board PCB ASSY;SW_R1
MA Plate PLATE,MA SW Button BUTTON,SW;W
MA Plate Shield SHIELD PLATE,MA SW Cable CABLE,SW; Au
MA Plate Shield A SHIELD PLATE,MA,A SW Ferrite Core FERRITE CORE,SW
MLB INT Duct DUCT,INTAKE,MLB TH Board (1) PCB ASSY;TH_R1
MA Shade Sheet SHEET,SHADE,MA TH Board (2) PCB ASSY;TH_R1
Model Plate MODEL NAME PLATE;EH-TW6000W TH Board (3) PCB ASSY;TH_R1
Optical Engine and MAB Set OPTICAL ENGINE and MAB set TH Cable CABLE,TH
Outer EX Duct A DUCT,EX,OUTER;A Upper Case CASE,UPPER;W
Outer EX Duct B DUCT,EX,OUTER;B Upper Case Cushion A cushion,case upper;A
PJ Lens Cover Cushion CUSHION,COVER PRJ LENS;B Upper Case Cushion B cushion,case upper;B
Plate Nut M3 PLATE,NUT;M3 Upper INT Duct DUCT,INTAKE ,UPPER
Power AC Cable CABLE,AC,POWER Upper WiHD Case CASE,WiHD ,UPPER
Power LED Lens LENS,LED,POWER Upper WiHD Duct DUCT,WiHD ,UPPER
Power SW Button BUTTON,SW,POWER;W WiHD Cable Cable,WiHD
PS Case CASE,PS WiHD Plate B PLATE,CONDACTION,WiHD;B
PS Fan Cover COVER,FAN,PS WiHD Plate C PLATE,CONDACTION,WiHD;C
PS Frame FRAME,PS Zoom Ring ZOOMRING
PS Insulation Sheet SHEET,INSULATION,PS
PS Unit POWER SUPPLY UNIT
Push Nut Push Nut
RC Board (1) PCB ASSY;RC_R1
RC Board (2) PCB ASSY;RC_R1
RC Cable CABLE,RC;F
RC Cable 240 CABLE RC 240
RC Filter FILTER,RC;W
Rear Foot Rubber RUBBER FOOT;REAR
Rx Wireless HD WirelessHD,Rx
SCI Cable CABLE,SCI
Sensor Cover COVER,SENSOR
Shield Plate 7140 SHIELD PLATE,7140
Slide Keystone Assy SLIDE SIDEWAYS KEYSTONE ASSY;AS
SP Plate PLATE,CONDACTION,SP
Speaker Seal A SEAL,SPEAKER;A

CHAPTER
4
APPENDIX
CONFIDENTIAL
EH-TW6000/TW5900/TW6000W Appendix CONFIDENTIAL
4.1 AS (After Service) Menu PC, HDMI, USB input's case
XXXXXXXXXX (1)
The contents of this chapter are only for use of Epson Authorized Services. Do (2)
not disclose them to the end-users.
Input Signal : Auto (XXXXXXXX)
Frequency : H ---.---KHz/ V ---.---Hz (3)
Sync Polarity : H ---- / V ---- (4)
This menu provides information and settings that are not displayed on the standard (5)
menu.You can check detailed information on the projector with it.
Sync Mode : ----
Detected Comp Mode : XXXX (6)
Total Operation Time : 0H (7)
4.1.1 How To Display the AS (After Service) Menu
Lamp Op. Time (C) : 0H (8)
1. Press the [Menu] button either on the remote controller or on the projector's (9)
control panel for at least 5 seconds. (H/L/3D) : 0H / 0H / 0H
Lamp Replacement : 0Times (10)
2. Within 4 seconds after pressing the [Menu] button, press the buttons in order
shown below to display the AS Menu. Lamp ON/Lamp OFF : 0Times/ 0Times (11)
[Esc] => [Esc] Cool Down Completed : 0Times (12)

Destination : XXXX (13)
(After the AS menu was displayed, all the key except [Menu] operations become
invalid for 2 seconds.) WiHD Destination : XXXX (14)
Engine Type : XXXXXX (15)
4.1.2 Displaying the Pages
The AS Menu consists of 4 pages. You can switch the pages with the [ ] and [ ]
buttons either on the projector or the remote controller. The contents of each page are
described next pages. No. Item No. Item
1 Input source 9 High/Low/3D brightness
1st Page 2
Input Selection Setting (Detected signal)
10 Lamp replacement times
(When "Auto" is selected)
The general operational history of the projector is displayed. The contents displayed on
the screen vary according to the input video sources. 3 Current horizontal/vertical frequency 11 Lamp ON/OFF times
4 Horizontal/Vertical synchronization polarity 12 Times of Cool down completed successfully
5 Synchronization mode 13 Destination
6 Current detected computer mode 14 WirelessHD destination
7 Total operation time
Total lamp operation time (converted into 15 Type of Optical Engine
8
low brightness operation)

2nd page
Video's case
The version information such as firmware is displayed.
XXXXXXXXXXXXXX (1) Versions

P XXXXXXXXXXXXXXX (1)
Video
ideo Signal : ----------- (2)
R XXXXXXXXXXXXXXX (2)
Total
otal Operation Time
ime : 0H (3)
(3)
Lamp Op. Time
ime (C) : 0H/ 0H (4) O XXXXXXXXXXXXXXX
(4)
(H/L/3D) : 0H / 0H / 0H (5) J XXXXXXXXXXXXXXX
(5)
Lamp Replacement : 00Times
imes (6) E XXXXXXXXXXXXXXX
C XXXXXXXXXXXXXXX (6)
Lamp ON/Lamp OFF : 00Times/
imes/ 00Times
imes (7)
Cool Down Completed : 00Times
imes (8) T XXXXXXXXXXXXXXX (7)
Destination : XXXXXXXX (9)

WiHD Destination : XXXXXX (10)
Engine Type
ype : XXXXXX (11)
No. Description
1 PW firmware version
2 Sub-processor version
No. Item No. Item 3 IM firmware version
1 Input source 7 Lamp ON/OFF times 4 Subsystem firmware version
2 Input Selection Setting (Detected signal) 8 Times of Cool down completed successfully
5 External vendor firmware 1 version
3 Total operation time 9 Destination
Total lamp operation time (converted into
4 10 WirelessHD destination
low brightness operation)
5 High/Low/3D brightness
11 Type of Optical Engine
6 Lamp replacement times

3rd page Table 4-1. Error log items

The error log of the projector is displayed.
Item Contents Representation
CD Error Code Two alphabets

CD TOT (h:m:s) LOT (h:m:s) POT (h:m:s) ST (1)
TOT Total Operation Time h: 5-digit number (00000-
65535)
Error : TH 00009 4657 00005 3627 00000 0223 01 LOT Lamp Operation Time Over 65535: “65535” (Not
Log : FN 00008 3534 00005 3404 00000 0001 02 Error Log cleared to “0.”)
(2)
: LF 00008 4246 00005 0516 00000 1441 01 POT Time after Lamp is ON m: 2-digit number (00-59)
s: 2-digit number (00-59)
: LF 00007 3451 00004 4221 00000 0000 02
Acquired data of PWR? of the
: LF 00007 3451 00004 4221 00000 0000 02 ST PJ (Projector)’s status
ESC/VP21 command
Error : TH01 FN01 SE00 LE00 LF03 RA00 RO00 II00 • The last 5 error logs are displayed (the latest on top). None is displayed if there’s no
(3)
Count : ID00 LC00 EC00 CF00 AI00 RS00 RP00 DU00 error.
: WL00 WS00 PB00 IV00 SH00 FE00 FP00 VE00 • In the case of the display in the previous page, the latest error is “Internal Overheat”.
(4)
When error occurred, Total Operation Time was 9 hours 46 minutes 57 seconds, Lamp
Control : 3F5324FF AF3C27B34B0EF3 0F (5) Operation Time was 5 hours 36 minutes 27 seconds, the time after the lamp turned ON
was 0 hours 2 minutes 23 seconds, the projector’s status was “Lamp ON”.
• The 2nd latest error is “Fan Error”. When error occurred, Total Operation Time was 8
No. Description hours 35 seconds 34 minutes, Lamp Operation Time was 5 hours 34 minutes 4 seconds,
the time after the lamp turned ON was 0 hours 0 minutes 1 second, the projector’s status
1 Error log items. see Table 4-1 “Error log items”
was “Warming up”.
2 Last 5 error logs are displayed. #2 (top) is the latest.
3 Error count
4 Control Data 1
5 Control Data 2

4th page or later

Item Contents Representation
The error log of the ballast is displayed. The last 7 error logs are displayed (the latest
TH Internal overheat
on top). None is displayed if there’s no error.
FN Fan error
SE Thermistor error (1) (2) (3) (4) (5)
LE Lamp burnt out
LF Lighting failure PB Log 1:
RA Internal error (RAM)
RO Internal error (ROM) ERR LOG CD TEMP
II Internal error (I2C)
ID Internal error (DR)
03041032 FFFF14FF LF F0E1D2C3
LC Lamp cover open B4A59687 0F
EC Electric capacitor error
CF Cinema filter error
2-digit number (00-99)
Error Count AI Auto iris error Over 99: “99”
RS Sub system ROM error (Not cleared to “0.”)
RP Sub system PW error
DU DVD unit error
WL Air filter wind lowered
WS Wind sensor error
PB Power error (Ballast) No. Item No. Item
IV Internal error (ROM) 1 Status of ballast error 4 Type of error
SH Shutter error 2 Page number of ballast error log
5 Acquired data of TEMP? command
Cooling system error 3 Log on ballast error
FE
(peltier device)
Cooling system error
FP
(pump)
VE Exhaust shutter error
Control data Thermal data of each ther-
1 mistor Acquired data of TEMP? of the
Control
Control data ESC/VP21 command
Voltage of each fan
2

4.1.3 Initializing (Resetting) the AS Menu Values

The operational procedures and the values of initialization of the AS Menu are shown
below.
Clearing the Lamp Clearing the AS Clearing the Log
Type
Information Information Information
Press [Right] either
Operation on the projector or
Press [Source] and
Press [Source] and the controller for
[Down] on the pro-
[Up] on the projec- more than 5 sec.,
jector for 10 sec. dur-
tor for 10 sec. during then within 3 sec.
Item ing displaying the
displaying the menu. press [Enter] for 2
menu.
sec. during display-
ing the menu.
Total Operation
N/A Reset to 0 N/A
Time
Lamp Operation
Reset to 0 Reset to 0 N/A
Time (C/H//L/3D)
Lamp ON Reset to 1 Reset to 1 N/A
Lamp OFF Reset to 0 Reset to 0 N/A
Add 1 to the
Lamp Replacement Reset to 0 N/A
current value
Cool Down
Reset to 0 Reset to 0 N/A
Completed
Spacing (Initialized
Error Log N/A N/A to the status of
acquiring none)
Error Count N/A N/A Reset to 0
Control N/A N/A N/A

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SERVICE MANUAL

SEIKO EPSON 2 Revision A

About This Manual

CHAPTER 1. PRODUCT DESCRIPTIONS

CHAPTER 3. DISASSEMBLY / ASSEMBLY

SEIKO EPSON 3 Revision A

IMPORTANT PRECAUTIONS IN SAFETY AND MAINTENANCE PERFORMANCE

Category Symbol Meaning

Warning Indicates a potentially hazardous operation which, if ignored or operated

Caution Indicates a potentially hazardous operation which, if ignored or operated

Prohibited Indicates a prohibited action or operation in repair and maintenance

SEIKO EPSON 4 Revision A

Never peer through the projection lens during repair/maintenance

SEIKO EPSON 5 Revision A

Be careful not to drop a metal part such as a screw, a washer, or a

To protect sensitive circuitry, follow the instructions below.

SEIKO EPSON 6 Revision A

Revision Date Page of change Detail of change

SEIKO EPSON 7 Revision A

SEIKO EPSON 8 Revision A

3.3.18 Lower Case .............................................................................................. 115

SEIKO EPSON 9 Revision A

SEIKO EPSON 11 Revision A

Brightness Color mode: 3D Dynamic,

SEIKO EPSON 12 Revision A

SEIKO EPSON 13 Revision A

106 208 106

SEIKO EPSON 14 Revision A

4.17 8.19 4.17

SEIKO EPSON 15 Revision A

1.4 Ceiling Mount

SEIKO EPSON 16 Revision A

8.27 8.27 8.19 6.18 Unit: inch

SEIKO EPSON 17 Revision A

210 210 208 157

SEIKO EPSON 18 Revision A

8.27 8.27 8.19 6.18

SEIKO EPSON 19 Revision A

2.1 Required Tools 2.2 Troubleshooting Procedure

3D Video Player 1 To output 3D video *3 Check the parts to be repaired visually.

Reassembly, operation check and Safety check*

Figure 2-1. Troubleshooting Workflow

SEIKO EPSON 21 Revision A

2.3 Exterior Check Target part Check item

SEIKO EPSON 22 Revision A

Optical Engine (assembly) (p87)

SEIKO EPSON 23 Revision A

Ballast Unit (p.110)

SEIKO EPSON 24 Revision A

COOLING SYSTEM COMPONENTS

Lamp Fan (p91)

INT Fan (1) (p.107)

INT Fan (2) (p.107)

SEIKO EPSON 25 Revision A

Speaker Unit R (p.92)

TH Board (2) (p102)

TH Board (1) (p95)

Slide Keystone Assy (p66)

HDMI Cable (p.74)

Speaker Unit L (p.92)

RC Board (1) (p.71))

SEIKO EPSON 26 Revision A

MA Board (Optical Engine and MAB Set) (p86)

IRE Board (p69)

2.4 Error Indication and Problem diagnosis Abnormal Status