Service Manual: Confidential

SERVICE MANUAL
Data Projector
EMP-400W/400We
EB-410W/410We
CONFIDENTIAL
EMP-400W/400We, EB-410W/410We CONFIDENTIAL
NOTICE
All rights reserved. No part of this manual may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without prior written of SEIKO EPSON CORPORATION.
The contents of this manual should be handled with sufficient consideration for confidentiality reasons.
After publication of this manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, note that the descriptions given in this
manual may not coincide with the actual machine.
Other company or product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims
any and all rights in those marks.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2007-2009SEIKO EPSON CORPORATION.
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About This Manual

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the product. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
CHAPTER 1. PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.
CHAPTER 2. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3. DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.
APPENDIX
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required
for servicing the product.
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IMPORTANT PRECAUTIONS IN SAFETY AND MAINTENANCE PERFORMANCE

Here describes the important points to keep in mind in repair and maintenance performance.
SYMBOLS
To prevent injury to the repair technicians and to protect the devices, the categorized safety instructions are provided in this manual with the symbols below. Be sure
to read and understand their meanings before proceeding to the next section.
Category Symbol Meaning

Danger Indicates an extremely hazardous operation which, if ignored or operated
incorrectly, could result in serious or fatal personal injury.
Warning Indicates a potentially hazardous operation which, if ignored or operated

incorrectly, could result in serious or fatal personal injury.
Caution Indicates a potentially hazardous operation which, if ignored or operated

incorrectly, could result in minor injury or damage to equipment.
Prohibited Indicates a prohibited action or operation in repair and maintenance

Matter performance.
Instruction Indicates a compulsory action or operation that must be carried out in repair and
maintenance performance.
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SAFETY INSTRUCTIONS Never modify the product for any reason whatsoever.
(Except for a case that is under the instructions to do so.)
The precautionary measures itemized below should be fully understood when
performing repair and maintenance procedures.
Never peer through the projection lens during repair/maintenance

work when the power is on.
(Such an action may cause a visual disability because of a very
strong light emission.)
When disassembling/assembling, be sure to turn off the power Never use a deformed plug or a damaged power cable to this
switch and pull out the power cable from the projector beforehand. product.
If any deformations or damages are found on the power cable or
plug section, replace it with a new specified power cable.
Never touch the current-carrying part or high temperature section Never use the air blowers that contain flammable gas in repair/
during a test operation, signal measurement or any other situations maintenance work.
that is necessary to perform the repair/maintenance work with the
power turned on and the cover removed.
Do not wear the metal products such as wrist watch, cuff buttons,
rings, tiepin etc. to avoid getting a electric shock.
Do not touch the lamp assy. or the parts around it. They are
extremely hot even after completed the cooling down operation, and
may cause a burn injury.
Therefore, leave the unit until it becomes cool enough before
performing maintenance work.
Never let the safety devices mounted in this product inactivated for
any reason whatsoever.
Never modify the safety devices or replace them with the ones that
are not designated for any reason whatsoever.
(Such actions may cause a fire or serious injury.)
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Be careful not to drop a metal part such as a screw, a washer, or a

clip into the inside of the product. If such cases should occur
accidentally, never turn on the power supply until all the dropped
parts are found and removed.
Never use or replace with any service parts that is not specified by After reassembling the product, check the followings before
EPSON. turning the power on.
All the parts and screws are installed and secured to the
proper positions.
No cables are caught in the metal frames.
Be sure to perform the repair/maintenance work on the even and
stable work bench to prevent the product from dropping down or
mal-operation due to the improper setting of the product. OTHER CAUTION
Since the lamp of this product contains mercury, be sure to dispose the used lamp
Be sure to wear the gloves during the repair/maintenance work to pursuant to the government’s law and regulations.
avoid injuries by the parts with sharp edges such as metal plate or
the like.
To protect sensitive circuitry, follow the instructions below.

When disassembling or reassembling, be sure to wear static
discharge equipment such as an anti-static wrist strap and a
mat.
When replacing the circuit component such as a board or the
optical engine, be sure to contact the anti-static case
containing the new one to the metal part of this product
before taking it out.
When performing the repair/maintenance work, be sure to use the
specified tools and follow the instructions that are specified in the
documents (service manual etc.) concerning to this product.
When carrying out the test operation, do not block the intake and
exhaust ducts.
(Such an action raises the internal temperature and may cause a
fire or a damages to the internal parts of this product.)
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REVISION HISTORY
After first release of this manual, the parts and mechanism may be subject to change for improvement of their performance and the manual may be revised. Be sure
to always keep this manual up to date.
Revision Date Page of change Detail of change

A 2007.12.26 all First Release
B 2009.3.16 all Revised : Adding EB-410W/410We.
C 2009.3.25 Page 10, 11 Revised : Error correction.
Page 83
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Contents
Chapter 1 Product Description 3.3.3 Rear Foot/Front Foot ................................................................................... 46
3.3.4 Removing the Upper Case (Assembly) ....................................................... 47
1.1 Features................................................................................................................. 10 3.3.4.1 TH Board (1)/TH Board (2)................................................................ 49
1.2 Specifications ........................................................................................... 11 3.3.4.2 SW Board............................................................................................ 50
1.3 External Dimensions ................................................................................ 12 3.3.4.3 Rear Case ............................................................................................ 51
3.3.4.4 Upper Case.......................................................................................... 52
3.3.5 Removing the Front Case (Assembly)......................................................... 53
Chapter 2 Troubleshooting 3.3.5.1 RC Board/Front Case.......................................................................... 54
2.1 Required Tools ..................................................................................................... 15 3.3.6 Removing the MA Board (Assembly)......................................................... 55
3.3.6.1 IF Case ................................................................................................ 58
2.2 Exterior Check...................................................................................................... 15
3.3.6.2 IF Board/MA Board............................................................................ 59
2.2.1 Troubleshooting Procedure.......................................................................... 16
3.3.6.3 LC Switch ........................................................................................... 60
2.2.2 Troubleshooting based on LED Indications ................................................ 17
3.3.7 Removing EX Fan (Assembly).................................................................... 61
2.2.3 Troubleshooting from the Error Code ......................................................... 19
3.3.7.1 EX Fan B ............................................................................................ 62
2.2.4 Troubleshooting without Error Indications ................................................. 26
3.3.8 Optical Engine ............................................................................................. 63
2.2.5 Cable Connection and Projector’s Status .................................................... 32
3.3.9 INT Fan/INT Fan L ..................................................................................... 65
2.3 Operation and Safety Check after repair .............................................................. 34 3.3.10 Removing PS Ballast (Assembly) ............................................................. 67
2.3.1 Each Operation Check ................................................................................. 34 3.3.10.1 PS Fan ............................................................................................... 69
2.4 Reference Information.......................................................................................... 36 3.3.10.2 Ballast ............................................................................................... 70
2.4.1 LED Indication ............................................................................................ 36 3.3.10.3 Power Supply and AC Cable ............................................................ 71
3.3.11 Lamp Fan................................................................................................... 72
Chapter 3 Disassembly and Assembly 3.3.12 Speaker ...................................................................................................... 73
3.3.13 Security Bar ............................................................................................... 74
3.1 Precautions ........................................................................................................... 39 3.3.14 Lower Case ................................................................................................ 75
3.1.1 General Cautions in operation ..................................................................... 39 3.4 Safety Check after Servicing................................................................................ 76
3.1.2 Precautions................................................................................................... 40
3.5 Reference (Part Names given in the SPI)............................................................. 78
3.1.3 Workflow ..................................................................................................... 40
3.1.4 Tools ............................................................................................................ 41
3.1.5 Precautions for Optical Engine and MA Board ........................................... 41 Chapter 4 Appendix
3.2 Flowchart .............................................................................................................. 43 4.1 AS (After Service) Menu ..................................................................................... 81
3.3 Disassembly.......................................................................................................... 45 4.1.1 How To Display the AS (After Service) Menu ........................................... 81
3.3.1 Air Filter ...................................................................................................... 45 4.1.2 Displaying the Pages ................................................................................... 81
3.3.2 Lamp ............................................................................................................ 45 4.1.3 Initializing (Resetting) the AS Menu Values .............................................. 84
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CHAPTER
1
PRODUCT DESCRIPTION
CONFIDENTIAL
EMP-400W/400We, EB-410W/410We Product Description CONFIDENTIAL
1.1 Features
The EMP-400W/400We, EB-410W/410We is ultra-short throw data projector in a
compact body and with the following features.
Short-distance projection
Minimum projection distance: 54cm
High Resolution
WXGA (1280x800)
Aspect Ratio: 16:10
Equipped with Network I/F for network-based control
Enhanced security functions
Password protection
Operation Lock
Equipped with anti-theft devices
• Security slot
• Security cable installation point (Security Bar)
Direct Power On/Off
Small and light body
Dimensions: 258 mm (W) x 327 mm (D) x 95 mm (H)
(With feet retracted)
Figure 1-1. External View
Weight: 3.6 kg
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1.2 Specifications
EMP-400W EB-410W EMP-400W EB-410W
Model Model
EMP-400We EB-410We EMP-400We EB-410We
Item Specifications Specifications Item Specifications Specifications
0.56 inches 100 - 240VAC ±10%,

Size 0.59 inches Power supply voltage I
(with MLA) 50/60 Hz
1,024,000 dots 100-120V Lamp ON 251 W I

LCD Pixel number I Area
(1280 x 800) x 3 Standby (Network On) 4.9 W I
(JAPAN,
Native resolution WXGA I USA,etc.) Standby (Network Off) 4.2 W I
Aspect ratio 16:10 I Power Lamp ON 236 W I
Specifi Consu 230V Area
Focus Type Manual focus I Standby (Network)
cation
Projection mp- (Europe, 6.4 W I
of Type Digital zoom I ON
Lens tion etc)
main Zoom
Ratio 1.0 - 1.35 I OFF 5.5 W I
parts
Type UHE I 100 - 240 V AC 50/60
Except Japan Hz I
Power consumption 170W I 2.8 - 1.2 A
Lamp High Excluding feet (D x W x H) 258 x 327 x 95 I
3000 H I
Bright
Life Size Maximum Dimension (D x Unit: mm
Low 272 x 327 x 157 I
4000H I W x H)
Bright
Weight Approx. 7.9 lbs / 3.6 kg I
Brightness (Color mode: Dynamic, Zoom: Wide) 1800 ANSI lumens 2000 ANSI lumens
Fan High Brightness mode 35 dB I
Sound output 10W monaural I
noise Low Brightness mode 28 dB I
5°C to 35°C
Temperature I
(41°F to 95°F)
Operating
Temperature Humidity 20% to 80% I
Thermal shut down 45°C and over I
0 m to 2286 m
Normal I
(0 ft to 7500 ft)
Operating Altitude
Over 1500m
High altitude mode I
(4921 ft)
Approx. 5 seconds I
Start-up period
Warmup period 30 seconds I
Cool-down period Instant Off I
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1.3 External Dimensions
26.7 165
92
12 20.5 94.9
225
242
175.1
137
127
99
83.5
44.5
23.4
25.5
152.5 30.4
69.9 77.2 28.5
38.9
258.4 12.5 155.8
25.6 58.6
Unit: mm
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1.1 6.5
3.6
0.5 0.8 3.7
8.9
9.5
6.9
5.4
5
3.9
3.3
1.8
0.9
1.0
6.0 1.2
2.8 3.0 1.1
1.5
10.2 0.5 6.1
1.0 2.3
Unit: inch
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CHAPTER
2
TROUBLESHOOTING
CONFIDENTIAL
EMP-400W/400We, EB-410W/410We Troubleshooting CONFIDENTIAL
2.1 Required Tools 2.2 Exterior Check

The following tools and equipment will be required in order to carry out When repairing this product, carry out exterior check of the target parts/units as
troubleshooting, and so you should check that they are on hand. necessary.
Name Qt. Application/Other Check Items
Projection screen 1 To project image on Target part Check item

Host computer 1 To output audio and video data to the projector Any damage/deformation/cracking due to external
(To check the component video input) forces?
PC cable 1 Upper Case
Is it fixed to Lower Case correctly?
Video equipment 1
Any foreign object/dirt on IR receivers?
Audio and Video cables To output audio and video data to the projector
1 (To check the composite video, S-Video input) Is it fixed to Upper Case correctly?
(Composite/S-Video, and
each SW Board Any stuck buttons?
each audio)
Multi meter 1 To measure resistance values and voltages (AC/DC) Does Buttons work smoothly?
Is it fixed to Upper Case correctly?
Double-sided tape q.s. To secure parts
Lamp Cover Any damage on the latch?
General tools 1set Tools given in "3.1.4 Tools (p41)" (Check for it with the lid removed.)
Note *:q.s.: Sufficient quantity Does Focus Ring work smoothly?
Projection Lens
Any dirt/scratches on the projection lens?
Any damage/deformation/cracking due to external
forces?
Lower Case
Any foreign object/dirt on the filter cover or the
vents?
Do Feet work smoothly to adjust height?
Foot
Any Foot Rubber detached?
Any deformation/discoloration on the connector/
AC Inlet terminals?
Any damage on the socket?
Any deformation/discoloration on the connector/
Interfaces terminals?
Any foreign objects on the connectors/terminals?
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Target part Check item 2.2.1 Troubleshooting Procedure

Is it fixed correctly? This chapter describes troubleshooting procedure starting from error messages/status to
Any dirt on the filter? (check for it with the filter diagnose problems. Refer to the descriptions and remedies below to specify the
Air Filter removed.) troubled part, and carry out the necessary repair or replacement.
Any dirt/foreign materials on the fan inside the
filter?
Any burn/deformation on the frame? Start
Lamp Any deformation/discoloration on the connector?
Any dirt on the glass surface?
External Check
Check the parts to be repaired visually if
necessary.
Problem diagnosis and troubleshooting

Specify the troubled part from LED indications
(Error Codes) or observed error status.
Repair/replace parts/units
Carry out remedies for the troubled parts such as
repair or cleaning.
Reassembly, operation check and Safety check*

*In the case that a safety device (p.76) is repaired or
maintained.
Finish
Figure 2-1. Troubleshooting Workflow
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2.3 Problem diagnosis and troubleshooting
2.3.1 Troubleshooting based on LED Indications

This section describes the LED error indications and corresponding error codes and their remedies.
TROUBLESHOOTING OF INTERNAL ERROR
Corresponding error code

LED Status Remedy Reference
and error name
1. Disconnect the AC cable once, and reconnect it, then turn the power on.
RA: RAM Error
Internal Error 2. If the same error occurs, connect the PC to the projector and check the error code
on the AS Menu, then carry out the remedy referring to the reference on the right
RO: ROM Error column. " Troubleshooting from the Error
Code on Electric Circuit Errors
II: I2C Error (p25)"
ID: DR Status Error
TROUBLESHOOTING OF FAN ERROR/SENSOR ERROR

and error name
1. Check the connections between each fans/sensor and the MA board. If there is a 1. "2.3.4 Cable Connection and
Fan Error connection failure, connect it correctly. Projector’s Status (p32)"
Sensor Error FN: Fan Error
2. If the same error occurs after turning the power on, connect the PC to the projector 2. " Troubleshooting from the
and check the error code on the AS Menu, then carry out the remedy referring to Error Code on Cooling
the reference #2 on the right column. System Errors (p22)"
SN: Sensor Error
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TROUBLESHOOTING ON HIGH TEMP ERROR

and error name
High Temp Error 1. Check the Air Filter's condition (dirt accumulation, clogging). 1. "3.3.1 Air Filter (p45)"
(overheating) When clogging or the like is found, clean/replace the filter. 2. " Troubleshooting from the
Error Code on Cooling System
2. If the same error occurs after turning the power on, connect the PC to the projector
Errors (p22)"
TH: High Temp Error and check the error code on the AS Menu, then carry out the remedy referring to
the reference #2 on the right column.
TROUBLE SHOOTING ON LAMP ERRORS

and error name
1. Check the following one by one. After checking and improving, turn on the power 1. "3.3.2 Lamp (p45)"
again and check if the same error occurs again. "3.3.1 Air Filter (p45)"
• Lamp Cover status 2. " Troubleshooting from the
LE: Lamp problem Secure it if it is loose/open. Error Code on Lamp Errors
• Lamp attachment (p19)"
Check the lamp and secure it if it is loose.
• Lamp status (whether the lamp is broken/damaged.)
Lamp Error
Take out and check the lamp for damage.
If the lamp is not cracked: Re-fit the lamp and turn on the power. If the error
continues, replace the lamp with a new one.
LF: Lamp failure
If the lamp is broken/damaged, replace it with a new one.
• Air Filter's condition (dirt accumulation, clogging)
When clogging or the like is found, clean or replace the filter.
• When using the projector at an altitude of 1500 m or more, set "High Altitude Mode"
to "On"
2. If the same error occurs after turning the power on, connect the PC to the projector
LC: Lamp cover is open and check the error code on the AS Menu, then carry out the remedy referring to the
reference #2 on the right column.
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2.3.2 Troubleshooting from the Error Code

START
If the projection does not start for some reasons, connect PC to
the service terminal so as to display the AS menu and check
the code. Check the Error Code from AS menu.
To display the AS Menu, see the following:
"4.1 AS (After Service) Menu (p81)"
This section explains the troubleshooting from the error codes displayed on the AS Locate the defective parts referring to the
(after service) Menu to carry out its necessary repair. table below with the Error Code.
Display the AS Menu and switch it to the Error Log window to check the error code,
and locate its remedy from the table below and carry out its.
Repair/replace the defective parts.
Figure 2-2. Flowchart of Troubleshooting
TROUBLESHOOTING FROM THE ERROR CODE ON LAMP ERRORS
Error code/error name Faulty part/part name Cause Remedy Reference

LC switch is broken. Replace the LC Switch with a new one.
LC switch is broken. "3.3.6.3 LC Switch (p60)"
The cable is not connected correctly. Connect the cable to the MA Board correctly.
Lamp Cover Lamp Cover is not installed correctly. Install the Lamp Cover correctly. "3.3.2 Lamp (p45)"
LC Switch
Lamp Cover
LC Lamp Cover Open Error
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Lamp is broken.
Lamp Value of the V-LA becomes abnormal Replace the Lamp. "3.3.2 Lamp (p45)"
(smaller than normal).
Ballast Ballast is broken. Replace Ballast. "3.3.10.2 Ballast (p70)"
Air vent for PS Ballast becomes "3.3.10 Removing PS Ballast
PS/Ballast Clean the air vent to remove the dust or the like.
clogged. (Assembly) (p67)"
Power Supply is broken. "3.3.10.3 Power Supply and
Power Supply Replace Power Supply.
Safety Switch is broken. AC Cable (p71)"
Ballast Lamp
LE Lamp Burnt Out Error
Power Supply
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Abnormality of the bulb (arc tube)
occurs.
Molybdic wire is broken.
Lead wire is bent.
Value of the V-LA becomes abnormal
Lamp Replace the Lamp. "3.3.2 Lamp (p45)"
(greater than normal).
Value of the V-LA becomes abnormal
(smaller than normal).
Mercury adheres.
Poles short-circuited.
Ballast is broken.
Ballast Instability of the Ballast’s drive Replace Ballast. "3.3.10.2 Ballast (p70)"
waveform occurs
Power Supply is broken. "3.3.10.3 Power Supply and
Power Supply Replace Power Supply.
Safety Switch is broken. AC Cable (p71)"
LF Lamp Failure Lamp

Ballast
Power Supply
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TROUBLESHOOTING FROM THE ERROR CODE ON COOLING SYSTEM ERRORS

Air Filter Air Filter is clogging. Clean the Air Filter. Replace it if not improved. "3.3.1 Air Filter (p45)"
TH Board (1)/
TH Board is broken. Replace the broken TH Board.
TH Board (2)
"3.3.4.1 TH Board (1)/TH
RCR Cable FIF Cable is not connected properly. Connect the cable correctly. Board (2) (p49)"
TH Cable Cable is broken. Replace the broke cable.
Firmware Parameter is broken. Reinstall the firmware. ---
Vent's status becomes worse. (dirt Clean the vent to remove the foreign material. • "3.3.4.4 Upper Case (p52)"
Exterior Parts • "3.3.14 Lower Case (p75)"
accumulation/clogging/deformation) Replace the parts with deformed vent.
TH Board (1)
TH Internal Overheat error
TH Board (2)
Air Filter
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Cable is not connected properly. Connect the Fan Cable correctly. • "3.3.9 INT Fan/INT Fan L
(p65)"
Cable is broken. Replace the Fan with a broken cable.
(1) INT Fans • "3.3.7.1 EX Fan B (p62)"
(2) EX Fan Blade is broken. Replace the fan with a broken blade. • "3.3.11 Lamp Fan (p72)"
Revolutions of the fan becomes • "3.3.10.1 PS Fan (p69)"
(3) Lamp Fan Replace the abnormal fan.
(4) PS Fan abnormal.
Accumulation of dust occurs on the
Clean the fan with foreign material to remove it.
fan.
Firmware Parameter is broken. Reinstall the firmware. ---
• "3.3.6.2 IF Board/MA
If the error continues after carrying out the remedies
Elements for temperature control on Board (p59)"
MA Board above, replace Optical Engine and MAB set because they
MA Board are broken. • "3.3.8 Optical Engine
are broken. (p63)"
(2) (4)
FN Fan error MA Board
Optical Engine and MAB set (3)
POP CND Frame
Optical Engine
(1)
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TH Board (1)/
TH Board is broken. Replace the broken TH Board.
TH Board (2)
"3.3.4.1 TH Board (1)/TH
RCR Cable FIF Cable is not connected properly. Connect the cable correctly. Board (2) (p49)"
TH Cable Cable is broken. Replace the broke cable.
If the error continues after carrying out the remedies
Elements for temperature control on Board (p59)"
MA Board above, replace Optical Engine and MAB set because they
MA Board are broken. • "3.3.8 Optical Engine
are broken. (p63)"
TH Board (1)
MA Board
Optical Engine and MAB set
SN Thermistor error
POP CND Frame
Optical Engine
TH Board (2)
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TROUBLESHOOTING FROM THE ERROR CODE ON ELECTRIC CIRCUIT ERRORS

RA Internal error RAM MA Board RAM becomes abnormal. • "3.3.6.2 IF Board/MA
Board (p59)"
MA Board is broken. Replace the Optical Engine and MAB set.
RO Internal error ROM MA Board • "3.3.8 Optical Engine
Flash ROM becomes deteriorated. (p63)"
Instability of the input AC Power
Input AC power supply. If not appropriate, request the improvement.
Supply. (an external factor)
II Internal error I2C Environment (Temperature of
Access timing error (occurs in a low
the customer’s operating If not appropriate, request the improvement.
temperature environment (Y43series))
environment)
DR Internal error DR Status MA Board MA Board is broken. Replace the Optical Engine and MAB set.
MA Board
POP CND Frame
Optical Engine
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2.3.3 Troubleshooting without Error Indications

This section provides troubleshooting procedures based on observed faults.
TROUBLESHOOTING AT POWER-ON
Error Status Faulty part/part name Cause Remedy Reference

SW Cable SW Cable is not connected correctly. Connect SW Cable to MA Board and SW Board correctly. • "3.3.4 Removing the
Upper Case (Assembly)
(p47)"
SW Board SW Board is broken. Replace SW Board. • "3.3.4.2 SW Board
(p50)"
"3.3.10.3 Power Supply
Power Supply Power Supply is broken. Replace Power Supply.
and AC Cable (p71)"
SW Board
The projector does not operate at

all.
Power Supply
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TROUBLE SHOOTING ON IMAGE DISPLAY & QUALITY

The selected input video cable is not
Input video cable Connect the selected input video cable correctly. ---
No image is projected. connected correctly.
MA Board Video Input terminal is broken.
Focus Ring Focus Ring is broken. • "3.3.6.2 IF Board/MA
Focus cannot be adjusted. Board (p59)"
Optical Engine Projection Lens is broken. Replace Optical Engine and MAB set.
• "3.3.8 Optical Engine
Elements for video control on MA (p63)"
Zooming cannot be made. MA Board
Board are broken.
FPC for L/V (R) is not connected
Black part of image is reddish. Connect FPC for L/V (R) to MA Board correctly.
properly.
FPC for L/V (G) is not connected "3.3.6 Removing the MA
Black part of image is greenish. Optical Engine Connect FPC for L/V (G) to MA Board correctly.
properly. Board (Assembly) (p55)"
FPC for L/V (B) is not connected
Black part of image is bluish. Connect FPC for L/V (B) to MA Board correctly.
properly.
MA Board
POP CND Frame
Optical Engine
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TROUBLE SHOOTING ON AUDIO INPUT/OUTPUT

Cable is not connected properly. Connect input audio cable correctly. ---
Input Audio cables
Cable is broken. Replace input audio cables. ---
Speaker cable is not connected "3.3.6 Removing the MA
Connect Speaker cable to IF Board correctly.
properly. Board (Assembly) (p55)"
Speaker
Cable is broken.
Replace Speaker. "3.3.12 Speaker (p73)"
Sound does not come out. Speaker is broken.
Input terminal is broken. "3.3.6.2 IF Board/MA
IF Board Replace IF Board.
Elements on IF Board are broken. Board (p59)"
Elements for audio control on MA If the error continues after carrying out the remedies above, Board (p59)"
MA Board
Board are broken. replace Optical Engine and MAB set because they are broken. • "3.3.8 Optical Engine
(p63)"
IF Board
MA Board
POP CND Frame
Optical Engine
Speaker
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TROUBLE SHOOTING ON OPERATION ABNORMALITY

Batteries ran out. Replace batteries with new ones. ---
Remote Controller
Remote Controller is broken. Replace Remote Controller. ---
RC Filter at the front or the rear is • "3.3.5.1 RC Board/Front
RC Filter Clean the filter. Replace it if not improved. Case (p54)"
dirty.
• "3.3.6.1 IF Case (p58)"
Operation using Remote RC Board RC Board is broken. Replace RC Board.
Controller cannot be made. Cable is not connected properly Connect RC Cable to MA Board and RC Board correctly.
RC Cable
Cable is broken Replace RC Cable.
Elements for remote control on MA If the error continues after carrying out the remedies above, Board (p59)"
MA Board
(p63)"
MA Board
RC Board
POP CND Frame
Optical Engine
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SW Board SW Board is broken. Replace SW Board.
"3.3.4.2 SW Board (p50)"
Button Button is broken. Replace Button.
Operation using SW Board
cannot be made. Elements for operation control on MA If the error continues after carrying out the remedies above, Board (p59)"
MA Board
(p63)"
MA Board SW Board
POP CND Frame
Optical Engine
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TROUBLESHOOTING ON OTHER ABNORMALITY

• "3.3.2 Lamp (p45)"
Lamp Burn on dust from heat. Clean the area around Lamp to remove dust or the like. • "3.3.6 Removing the MA
Board (Assembly) (p55)"
Smoke/Abnormal odor • "3.3.7 Removing EX Fan
Cable Burn on cables from heat. If burn on cables occurs, replace them with new ones. (Assembly) (p61)"
Power Supply/Ballast Burn on circuit board from heat. Replace Power Supply or Ballast. • "3.3.10.3 Power Supply
and AC Cable (p71)"
Power Supply Pulse transformer vibrates abnormally. Replace Power Supply.
• "3.3.10.2 Ballast (p70)"
Ballast Ballast vibrates abnormally. Replace Ballast.
• "3.3.9 INT Fan/INT Fan
Foreign material sticks on a fan. Clean the fan to remove foreign material. L (p65)"
(1) INT Fans
Abnormal noises • "3.3.7.1 EX Fan B
(2) EX Fan Check if a fan contacts other parts. In such a case, correct its
Fan is contacting other parts. (p62)"
(3) Lamp Fan installation.
• "3.3.11 Lamp Fan
(4) PS Fan (p72)"
Fan’s impeller is broken. Replace the broken fan with a new one.
• "3.3.10.1 PS Fan (p69)"
Ballast Lamp
(2) (4)
(3)
Power Supply
(1)
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2.3.4 Cable Connection and Projector’s Status MAL-CONNECTION ON EACH CONNECTOR (MA BOARD)
This section describes the projector’s status when disconnection occurs somewhere
Connector
between the parts/units and the MA Board. Refer to the following table and check the Destination Status
No.
doubted connectors are securely connected. If there is a disconnection or a loose
connection, connect it correctly. The power can turn on and initialization starts
normally, then the projection starts. But the
Optical Engine
CN1400 projected image is reddish.
(L/V(R))
(See " Trouble Shooting on image Display &
Quality (p27)")
The power can turn on and initialization starts

Optical Engine
CN802 CN803 CN703 CN701 CN702 CN1500 projected image is greenish.
(L/V(G))
(See " Trouble Shooting on image Display &
Quality (p27)")
CN700
CN1500 The power can turn on and initialization starts
CN1400 projected image is bluish. (This phenomenon is not
CN806 Optical Engine
CN804 CN1600 easily distinguished on Logo screen or No Signal
(L/V(B))
screen.
CN1600 (See " Trouble Shooting on image Display &
CN801
Quality (p27)")
CN700
CN3003(bottom) Even if the AC cable is connected, the power
CN805
on IF Board indicator is not lit. The power button does not work.
CN807
CN1700 Power Supply
(the same status as CN702 Switch Panel) (See "
Troubleshooting at Power-ON (p26)".)
The power can turn on but instantly the projector

changes to the Lamp Error mode when initializing.
The power turns off after a certain period of
CN700 LC Switch cooling. The power turns off automatically after a
certain period with two beeps. The LED Indicator’s
warning display turns off after the power is off.
(See " Trouble Shooting on Lamp Errors (p18)".)
Figure 2-3. Connector layout of the MA Board
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Connector
Destination Status
MAL-CONNECTION ON EACH CONNECTOR (IF BOARD)
No.
Connector
The power can turn on and initialization starts Destination Status
No.
normally with green LED blinking. But the lamp is
not ignited, so no image is projected. After a while, The power can turn on and initialization starts
the projector changes to the Lamp Error mode. The normally, then the projection starts. Audio
CN701 Ballast (SCI)
power turns off automatically after a certain period controller on screen display appears, but no sound is
CN3003 Speaker
with two beeps. The LED Indicator’s warning output from the speaker even if the audio input is
display turns off after the power is off. applied. (See " Trouble Shooting on Audio Input/
(See " Trouble Shooting on Lamp Errors (p18)".) Output (p28)".)
Even if the AC cable is connected, the power
indicator is not lit. The power button does not work.
CN702 SW Board
(the same status as CN702 Switch Panel) (See "
Troubleshooting at Power-ON (p26)".)
The power can turn on and initialization starts

normally, then the projection starts. But the control
from the front does not function. The control from
the rear is still effective. When checking, send the
signal to the front of the projector only. Otherwise,
this error can be easily slipped over, so be careful.
CN703 RC Board
Note: The setting of the RC receivers (active/
inactive) is available from the menu. So, check the
setting of the corresponding receiver before
applying the remedy.
(See " Trouble Shooting on Operation Abnormality
(p29)".)
TH Board (1)
CN801
for Lamp
TH Board (2) The power can turn on and the projection starts, but
CN807 instantly the projector changes to the Fan/Sensor
for PS Ballast
Error mode. The power turns off automatically after
CN802 INT Fan a certain period with two beeps. The LED
Indicator’s warning display turns off after the power
CN803 INT Fan L
is off.
CN804 EX Fan (See " Troubleshooting of Fan Error/Sensor Error
(p17)".)
CN805 PS Fan
CN806 Lamp Fan
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2.4 Operation and Safety Check after repair 2.4.1 Each Operation Check
When repairing this product, carry out the check for each operation if necessary.
INITIALIZATION CHECK
After repairing this product, carry out the following initialization check. When
OPERATION CHECK FOR SW BOARD
repairing a Safety Device, refer to “ 3.4 Safety Check after Servicing (p76)” and carry When repairing the SW Board, carry out the check below following the instructions.
out the necessary procedure for safety. (See " Trouble Shooting on Operation Abnormality (p29)".)
Procedure Check item Procedure Check item

1. Connect AC Power cable. Does [Power] LED light orange? 1. Press [Power] button on the projector Does [Power] button switch on/off the projector?
2. Press [Power] button on the projector. Does [Power] indicator flash green, then light green? to turn it on.
Does [Source Search] button switch the sources?
Does Lamp illuminate? Does [Keystone] button correct keystone?
OPERATION CHECK FOR REMOTE CONTROLLER

When repairing the Remote Controller, carry out the check below following the
instructions. (See " Trouble Shooting on Operation Abnormality (p29)".)
Procedure Check item

1. Press [Power] button on the Remote Does [Power] button on the controller switch on/off
Controller to turn the projector on. the projector?
Do all the buttons function correctly?
Can Remote Controller work approx. 6m away from
the front/rear of the projector?
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OPERATION CHECK FOR VIDEO INPUT/OUTPUT INTERNAL CABLE CONNECTION CHECK

When repairing the parts related with video input/output, carry out the check below
following the instructions. (See " Trouble Shooting on image Display & Quality
(p27)".)
Be sure to turn off the power switch and pull out the power cable from the
projector before checking.
1. Set the projector on an even • Does Lamp illuminate?
workbench. • Is the image projected after the lamp lit?
2. Press [Power] button to turn the • Is "No Signal" message displayed on screen? When replacing/removing the MA Board, make sure to check all the cables are
power ON.
3. Adjust the height with Foot. connected correctly referring to “ 2.3.4 Cable Connection and Projector’s Status
4. Adjust the focus with Focus Ring. (p32)”.
5. Adjust keystone with the [Keystone]
buttons of the controller.
6. From menu, select [Position], and
adjust it.
7. Connect all the IF cables to check.
8. Press [Source Search] button, and Is image vivid enough?
switch to the corresponding source.
OPERATION CHECK FOR AUDIO INPUT/OUTPUT

When repairing the parts related with audio input/output, carry out the check below
following the instructions. (See " Trouble Shooting on Audio Input/Output (p28)".)

1. Connect PC to audio I/F. • Does sound come out from Speaker?
2. Press [Source Search] button and • Can you control the volume?
switch to the corresponding source. • Does pressing [Mute] button turn on/off the sound?
3. Input audio signal to the projector,
and control the volume of sound.
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2.5 Reference Information Power indicator lights or flashes red: Abnormal

ON Blink OFF
This section provides some reference information for troubleshooting.
LED Status Error Problem/Error Status
2.5.1 LED Indication

The control panel on the projector has three LEDs to indicate the projector’s operation Abnormality is detected from the elements
Internal Error
status. When errors occur, you can identify error status with those LED indications. on the MA board.
Power LED • Abnormality is detected from a fan.

• Abnormality is detected from a sensor.
Fan Error
Sensor Error
[Phenomenon]
The lamp turns off automatically, and the
projection stops. Left the projector
High Temp Error for 5 minutes untouched, it switches to the
(overheating) standby mode.
[Status]
The internal temperature rises over the
specified level.
• Abnormality occurs to the lamp and the
Lamp LED
Lamp problem ignition/illumination processes
fail.
Lamp failure
Temperature LED • Lamp Lid is not securely closed.
Lamp cover is open
Figure 2-4.
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Lamp or Temp indicator flashes orange: Warning

ON Blink OFF Varies according to the projector status
LED Status Cause Status/Check point
(This is not an abnormality. However, if the

temperature rises too high again, projection stops
automatically.
High Temp
• Check that the air filter and air exhaust vent are
Warning
clear, and that the projector is not positioned
against a wall.
• If the air filter is clogged, clean or replace it.
Warning to
Replace the lamp with a new one.
replace Lamp
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CHAPTER
3
DISASSEMBLY AND ASSEMBLY
CONFIDENTIAL
EMP-400W/400We, EB-410W/410We Disassembly and Assembly CONFIDENTIAL
3.1 Precautions
This section describes cautions before starting disassembling and assembling this
product. Make sure to read the precautions below before starting. Be careful not to drop a metal part such as a screw, a washer, or a clip into
the inside of the product. If such cases should occur accidentally, never turn
3.1.1 General Cautions in operation on the power supply until all the dropped parts are found and removed.
When carrying out any of the following operations, check that there is no
General cautions for disassembling and assembling this product are provided below. dust or dirt on the respective components or on any glass surfaces before
Cautions for each procedure are provided in its corresponding section. Make sure to installation. If any contamination is found, clean it off using isopropyl
refer to them before starting. alcohol.
• Optical Engine removal
• Lamp assembly removal
• Air filter removal
Do not touch the lamp assy. or the parts around it. They are extremely hot even When the projector is disassembled, the dust in and around parts (such as
after completed the cooling down operation, and may cause a burn injury. the fans and air filter) may get transferred to other parts such as the R, G
Therefore, leave the unit until it becomes cool enough before performing and B light valves which are the central part of the display mechanism. This
maintenance work. may have an adverse effect on the quality of projected images. Accordingly,
be sure to check whether any of the parts are dusty or dirty, and use a
vacuum cleaner to clean them first before carrying out disassembly work.
After reassembling the product, check the followings before turning the
power on.
Do not disassemble any components (such as the power supply unit) which • All the parts and screws are installed and secured to the proper positions.
do not have express disassembly procedures described in this Service • No cables are caught in the metal frames.
Manual.
The Optical Engine, the circuit boards and the Loader Assy. are very
sensitive to static electricity. Be sure to place them inside static-proof bags
once they have been removed from the projector.
The Optical Engine is very sensitive to vibration and shocks, so handle it
with care.
The speaker unit contains a permanent magnet, so keep it away from any
storage media such as floppy disks and magnetic cards.
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3.1.2 Precautions 3.1.3 Workflow

The precautions given below must be always observed whenever you disassemble/
reassemble the projector to maintain the quality.
Disassembly
Disassemble the product
following the given instructions.
Never touch the current-carrying part section during a test operation, signal
measurement or any other situations that is necessary to perform the repair/
maintenance work with the power turned on and the cover removed. Do not wear the
metal products such as wrist watch, cuff buttons, rings, tiepin etc. to avoid getting a
electric shock. Repair/Maintenance
When disassembling/assembling, be sure to turn off the power switch and pull out the Perform the repair and cleaning,
power cable from the projector beforehand. etc.
Reassembly
Be sure to wear the gloves during the repair/maintenance work to avoid
injuries by the parts with sharp edges such as metal plate or the like. To Unless otherwise specified,
reassembly is the reverse of the
protect sensitive circuitry, follow the instructions below. When carrying out repair or
disassembly procedure.
• When disassembling or reassembling, be sure to wear static discharge maintenance of a safety device.
equipment such as an anti-static wrist strap and a mat.
• When replacing the circuit component such as a board or the optical
engine, be sure to contact the anti-static case containing the new one to the
metal part of this product before taking it out. Safety Check after servicing
Disconnect any interface cables from the projector. Refer to “Safety Check after
Before disassembling the projector, make sure to clean any dust or dirt on servicing (p.76)”, and carry out
the air filter, interface section and outer case using a vacuum cleaner or the safety checks.
other method.
Finish
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3.1.4 Tools 3.1.5 Precautions for Optical Engine and MA Board

The following table indicates the tools recommended for use for disassembly, The Optical Engine and Main (MA) Board are paired together as a single
reassembly and adjustment. service part. Neither is available separately. For servicing that requires the
Table 3-1. List of Tools replacement either of the MA Board or the Optical Engine, both components
must be replaced together. When sending the defected Optical Engine and
Tool Name Qt. Availability Application
MAB set to the designated engine repair center, make sure to send all the
Phillips screwdriver No. 0 Disassembling the focus ring specified components together.
1 4
(8cm) and the zoom ring
The component parts of the Optical Engine require mechanical installation
Phillips screwdriver No. 1 Disassembling the outer case positions to be adjusted in relation to each other. In addition, the control
1 4
(10cm) and inner components circuit also has its own unique characteristics, such as display signal output
Phillips screwdriver No. 2 Disassembling the outer case drivers, that differ from projector to projector. There are also unique
1 4
(10cm) and inner components differences in each optical system mechanism, such as in the light valves.
Flathead screwdriver 1 4 Disassembling the rear foot In order to obtain the optimum display, it is necessary to eliminate these
Hexagonal box screwdriver Removing the computer differences in electrical and mechanical characteristics as well as to make
1 4 mechanical adjustments. The various correction values are set at the time of
(5 mm) interface
shipment from the factory and are stored in ROM on the MA Board.
Tweezers 1 4 Removing the front foot
Heat-resistant tape q.s.* 4 Securing cables
Brush 1 4 Cleaning away dust
Vacuum cleaner 1 4 Cleaning away dust
Lens cleaner q.s.* 4 Cleaning the projection lens Do not replace either the Optical Engine or MA Board alone. (As stated
before, you cannot replace any one of the Optical Engine and MA Board, or
Gloves 1 4
change the combination of them.)
Anti-static wrist band 1 4 Do not disassemble the Optical Engine. Special jigs are required for
Lubricant q.s.* 4 reinstalling the optical components in the engine, such as POP Assy.,
condenser lens, mirrors. Reassembling the Optical Engine without using the
Note *:q.s.: Sufficient quantity jigs are strictly prohibited.
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Do not remove the upper guide cover of the Optical Engine. Doing so may
contaminate the internal components with dust or dirt attached to the
Optical Engine and adversely affect the image quality.
Removable screws
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3.2 Flowchart CONSUMABLES/OPTIONS
The general disassembly procedure for the EMP-400W/400We and EB-410W/410We Start
projectors is illustrated in flowchart below. Unless otherwise specified, all reassembly
should be carried out by following the disassembly procedures in reverse, therefore
reassembling procedures are omitted. “ 3.3.1 Air Filter (p45)” “ 3.3.2 Lamp (p45)” “ 3.3.3 Rear Foot/Front Foot (p46)”
HOUSINGS
Do not disassemble the Optical Engine.
When working with it upside down, make sure to stabilize it such as put it on Start
your lap so as not to damage the surface of the Upper Case. (Since the
projection Lens of this model sticks out from the Upper Case, the projector is “ 3.3.4 Removing the Upper Case
(Assembly) (p47)”
unstable when being set upside down.)
The part names in this chapter are simplified. See the “ 3.3.1 Air Filter (p45)” “ 3.3.4.2 SW Board (p50)”
"Reference (Part Names given in the SPI) (p.78)" for the

corresponding official names. “ 3.3.5 Removing the Front Case “ 3.3.4.3 Rear Case (p51)”
(Assembly) (p53)”
The parts in yellow are target parts in their category. They are
explained in details in the corresponding sections so as to
“ 3.3.6 Removing the MA Board “ 3.3.5.1 RC Board/Front Case “ 3.3.4.4 Upper Case (p52)”
reach the parts in the shortest way. (Assembly) (p55)” (p54)”
The parts in white are those which are required to be removed
to reach the parts in yellow. “ 3.3.2 Lamp (p45)”
“ 3.3.7 Removing EX Fan “ 3.3.6.1 IF Case (p58)”

(Assembly) (p61)”
“ 3.3.8 Optical Engine (p63)”
“ 3.3.12 Speaker (p73)”

“ 3.3.9 INT Fan/INT Fan L (p65)”
“ 3.3.6.3 LC Switch (p60)”

“ 3.3.10 Removing PS Ballast
(Assembly) (p67)”
“ 3.3.13 Security Bar (p74)”

“ 3.3.11 Lamp Fan (p72)”
“ 3.3.14 Lower Case (p75)”
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COOLING MECHANISM DEVICES ELECTRIC CIRCUIT PARTS/OPTICAL PART
Start
Start
“ 3.3.1 Air Filter (p45)”

“ 3.3.4 Removing the Upper Case
(Assembly) (p47)”
“ 3.3.2 Lamp (p45)”
“ 3.3.1 Air Filter (p45)” “ 3.3.4.1 TH Board (1)/TH Board “ 3.3.4.2 SW Board (p50)”
(2) (p49)”
“ 3.3.4 Removing the Upper Case
(Assembly) (p47)”
“ 3.3.5 Removing the Front Case
(Assembly) (p53)”
“ 3.3.5 Removing the Front Case

(Assembly) (p53)”
“ 3.3.6 Removing the MA Board “ 3.3.5.1 RC Board/Front Case
(Assembly) (p55)” (p54)”
“ 3.3.6 Removing the MA Board

(Assembly) (p55)”
“ 3.3.2 Lamp (p45)” “ 3.3.6.3 LC Switch (p60)” “ 3.3.6.1 IF Case (p58)”
“ 3.3.7 Removing EX Fan

(Assembly) (p61)”
“ 3.3.7 Removing EX Fan “ 3.3.6.2 IF Board/MA Board
(Assembly) (p61)” (p59)”
“ 3.3.8 Optical Engine (p63)” “ 3.3.7.1 EX Fan B (p62)”

“ 3.3.8 Optical Engine (p63)”
“ 3.3.9 INT Fan/INT Fan L (p65)”
“ 3.3.9 INT Fan/INT Fan L (p65)” “ 3.3.12 Speaker (p73)”
“ 3.3.10 Removing PS Ballast “ 3.3.11 Lamp Fan (p72)”

(Assembly) (p67)”
“ 3.3.10 Removing PS Ballast
(Assembly) (p67)”
“ 3.3.10.1 PS Fan (p69)”
“ 3.3.10.2 Ballast (p70)”
“ 3.3.10.3 Power Supply and AC

Cable (p71)”
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3.3 Disassembly 3.3.2 Lamp

This section explains one of the shortest way to reach the target part to be repaired. The This part is designated as the Safety Device. When removing/
parts to be removed before the titled part are in italic with their reference pages, so replacing the part for repair, be sure to refer to “3.4 Safety Check
remove those parts referring to their pages before starting. after Servicing (p.76)”. According to the instructions in it, handle
the part and perform the procedure after servicing.
3.3.1 Air Filter
1. Remove the Air Filter. 1. Loosen the screw and remove the Lamp Cover.
2. Loosen the two screws and remove the Lamp.
Lamp
Air Filter
Figure 3-1. Removing the Air Filter

Lamp Cover
Figure 3-2. Removing the Lamp
45 Revision C
3.3.3 Rear Foot/Front Foot 2. Rotate each Rear Foot counterclockwise to its full, and pull out the two Rear Foot
referring to the caution above.
3. Remove the two Foot Rubber from the two Rear Foot.
Rear Foot Foot Rubber

When working with it upside down, make sure to stabilize it such as put it on Lower Case
(bottom)
your lap so as not to damage the surface of the Upper Case. (Since the projection
Lens of this model sticks out from the Upper Case, the projector is unstable
when being set upside down.)
1. Press tweezers or a similar tool into the small slot beside the Front Foot to release
the hooks, and remove the Front Foot.
Front Foot
Figure 3-4.
When removing the Rear Foot, make sure to align the marking on the bottom of
the foot with the IF side first, and then pull it out. Since there are two hooks on
the screw part, the instruction above is so as not to damage the hooks while
aligning them to the grooves on the fixing part of the Lower Case.
Marking
(Some letters such as
E1,E2 are engraved)
E1
IF side
Figure 3-3.
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3.3.4 Removing the Upper Case (Assembly) 2. Lift the Upper Case.
3. Disconnect the SW Cable from connector CN702 on the MA Board, and remove
the Upper Case.
When working with it upside down, make sure to stabilize it such as put it on Upper Case
your lap so as not to damage the surface of the Upper Case. (Since the (Assembly)
projection Lens of this model sticks out from the Upper Case, the projector is
unstable when being set upside down.)
When carry out the following step, take care not to lift the Upper Case
(Assembly) too much, since it is connected to the projector with a cable.
When connecting the cable to CN702, be sure to lock the connector.
1. Remove the eight screws from the bottom (Lower Case side).
Lower Case
(bottom)
CN702
Locked
C.B.P-TITE SCREW,3X12,F/ZN-3C Unlocked
Figure 3-5.
Upper Case
(Assembly)
Figure 3-6.
47 Revision C
Check that each caution labels are placed in the positions shown in the figure below.
CHECKING LABELS
This part is designated as the Safety Device. When removing/
replacing the part for repair, be sure to refer to “3.4 Safety Check HIGH TEMPERATURE
after Servicing (p.76)”. According to the instructions in it, handle CAUTION LABEL
When replacing parts with caution labels attached, make sure to stick the label
to the replaced parts.
CAUTION LABEL,F
CAUTION LABEL,A
48 Revision C
3.3.4.1 TH Board (1)/TH Board (2)

TH Cable
REMOVING TH BOARD (1)
1. Remove the Upper Case (Assembly). (p.47) RCR Cable

2. Remove the screw and remove the TH Board (1).
3. Disconnect the RCR Cable from connector CN801 on the MA Board and the TH
Board (1), and remove the TH Board (1). TH Board (2)
When installing the TH Board (1), make sure to refer to the cautions in PS Ballast
“Removing the MA Board (assembly)” (p.55) and route the cable correctly. (Assembly)
TH Board (1)
REMOVING TH BOARD (2)
1. Remove the Upper Case (Assembly). (p.47)

2. Disengage the hook and remove the TH Board (2).
3. Disconnect the TH Cable from connector CN802 on the MA Board and the TH
Board (2), and remove the TH Cable.
When installing the TH Board (2), make sure to refer to the cautions in
“Removing the MA Board (assembly)” (p.55) and route the cable correctly.
SCREW,LAMP;3X6
Figure 3-7.
49 Revision C
3.3.4.2 SW Board
2. Remove the four screws and remove the SW Board from the Upper Case. When installing the SW Board, fold the SW Cable and secure it with heat-
3. Remove the SW Cable from the SW Board. resistant tape as shown in the figure below.
4. Remove the Button from the Upper Case.

5. Remove the LED Lens from the Upper Case. SW Cable
SW Board
6. Remove the two Lens Shading Sheets from LED Lens.
7. Remove the four Button Cushions from the Button.
SW Board
Button SW Cable
Secure the cable with tape
Upper Case
(Assembly)
Lens Shading Sheets When replacing the Button, attach the Button Cushions in the specified location
as shown in the figure below.
LED Lens
: Location of Button Cushions
C.C.P-TITE SCREW,3X8,F/ZN-3C : Button Cushion
Figure 3-8.
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3.3.4.3 Rear Case

1. Remove the Upper Case (Assembly). (p.47) Plate Nut
2. Remove the SW Board. (p.50)

3. Remove the four screws and disengage the hooks, then remove the Rear Case.
4. Remove the screw and remove the Plate Nut from the Rear Case. Rear Case
Upper Case
C.C.P-TITE SCREW,3X8,F/ZN-3C
Figure 3-9.
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3.3.4.4 Upper Case

2. Remove the SW Board. (p.50) When replacing the Upper Case, attach the Cushion UCs (x2) and Cushion
3. Remove the Rear Case. (p.51) LEDs (x2) as shown in the figure below.
4. Remove the two Cushion UCs from the Upper Case.

5. Remove the two Cushion LEDs from the Upper Case.
Cushion UC
Cushion LED
Upper Case
Cushion LED
Cushion UC
Figure 3-10.
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3.3.5 Removing the Front Case (Assembly)

1. Remove the Air Filter. (p.45)
2. Remove the Upper Case (Assembly). (p.47) When installing the Front Case (Assembly), secure the RC Cable into the slit,
3. Remove the screw from the bottom. and twist it as shown below and push it into the space marked with light blue.
4. Remove the three screws and remove the Front Case (Assembly) from the Lower
Case.
RC Cable
Push it in here.
Fix it into this slit.
Front Case
(Assembly)
C.B.P-TITE SCREW,3X12,F/ZN-3C
Figure 3-11.
53 Revision C
3.3.5.1 RC Board/Front Case

RC Filter
3. Remove the Front Case (Assembly). (p.53)
4. Remove the RC Filter from the Front Case (Assembly).
5. Remove the screw and remove the RC Board from the Front Case (Assembly). RC Board
6. Remove the RC Cable from the RC Board.

RC Cable
Front Case
C.C.P-TITE SCREW,3X8,F/ZN-3C
Figure 3-12.
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3.3.6 Removing the MA Board (Assembly)

Reference
Table 3-2. Connector No. ant its destination.

When connecting the R/G/B Light Valve cables to the MA Board (Assembly), CN No. Destination CN No. Destination
be sure to insert the R/G/B Light Valve cables securely into the connectors to CN1400 L/V (R) of Optical Engine CN801 TH Board (1) for Lamp
the end and lock the connectors. If there is a loose connection such as a half-
way or slant connection, it may cause short-circuiting, or malfunction. CN1500 L/V (G) of Optical Engine CN807 TH Board (2) for Ballast
When carry out the following step, take care not to lift the MA Board CN1600 L/V (B) of Optical Engine CN802 INT Fan
(Assembly) too much, since it is connected to the Speaker with a cable.
CN1700 Power Supply CN803 INT Fan L
2. Disconnect all the cables from the MA Board. CN700 LC Switch CN804 EX Fan
CN701 Ballast CN805 PS Fan
CN802 CN803 CN703 CN701 CN702
CN702 SW Board CN806 Lamp Fan
CN700 CN703 RC Board CN3003* Speaker

CN1500
Note * : This connector is located on the IF Board installed at bottom of the MA Board
CN1400 (Assembly).
CN806 CN804
CN1600 CN801
CN700
CN3003(bottom) CN805
on IF Board CN807
Figure 3-13.
55 Revision C
3. Remove the three screws and lift the MA Board (Assembly).

4. Disconnect the cable from connector CN3003 on the IF Board on the bottom, and
remove the MA board (Assembly).
When connecting the connectors to the MA Board (Assembly), carefully carry
MA Board
out the routing of cable referring to the table below.
(Assembly)
(2)
(3)
(5)
(1)
(4)
CN3003 (bottom) No. Target Part/Cable

on IF Board
1 Cables around the Lamp
C.B.P-TITE SCREW,3X10,F/ZB-3C 2 SCI cable and EX Fan cable

C.C.SCREW,3X6,F/ZN-3C 3 INT Fan L cable and Lamp Fan cable
4 LC Switch cable
Figure 3-14.
56 Revision C
1. Twist the cables around the Lamp with one another so as to keep them out of the 3. Turn the INT Fan L cable twice around the Lamp Fan cable before connecting it
Lamp area. to its connector.
INT Fan L cable (a)

Keep the cables
out of here.
Turn (a) twice

around (b).
Lamp Fan cable (b)

2. Secure the SCI cable between the rib and the PS Ballast, and push the INT Fan 4. Route the LC Switch cable through the gap (1) and then lead it through the gap
cable under the MA Board. (2) between the MA Board and the EX Duct as shown in a yellow dotted line
below.
Fix SCI cable here.
LC Switch cable
INT Fan cable
Gap (2): Lead it from here.

SCI cable
Gap (1): Route it through here.

Push the fan cable
under here.
57 Revision C
3.3.6.1 IF Case
1. Remove the Upper Case (Assembly). (p.47) MA Board
(Assembly)
2. Remove the MA Board (Assembly). (p.55)
3. Remove the three screws and remove the IF Case.
IF Case
4. Remove the IF Label from the IF Case.
5. Remove the RC Filter from the IF Case.
IF Label
C.B.SCREW,3X6,F/ZB-3C RC Filter
Figure 3-15.
58 Revision C
3.3.6.2 IF Board/MA Board

2. Remove the MA Board (Assembly). (p.55) When installing the MA Board, attach the EMI Suppressor C (x2) on top of each
3. Remove the IF Case (p.58) other to the location as shown in a red box below.
4. Remove the 12 screws and remove the MA Plate from the MA Board (Assembly).
5. Remove the IF Board from the MA Board.
6. Remove the EMI Suppressor C from the MA Board.
MA Board Attach them on top of

each other
EMI Suppressor C
IF Board
MA Plate
1/4-40X1/4,H.H.,F/NI,O SCREW
C.B.P-TITE SCREW,3X10,F/ZB-3C
C.C.SCREW,3X6,F/ZN-3C
Figure 3-16.
59 Revision C
3.3.6.3 LC Switch
replacing the part for repair, be sure to refer to “3.4 Safety Check LC Switch
after Servicing (p.76)”. According to the instructions in it, handle

3. Remove the screw and remove the LC Switch.
Make sure to check the following, when installing the LC Switch.

. The contact has no deformation.
. The distance between two contact points must be 0.3mm or more.
C.P.P-TITESCREW,2.5X8,F/ZN-3C
Figure 3-17.
0.3mm or more
LC Switch
60 Revision C
3.3.7 Removing EX Fan (Assembly)

1. Remove the Lamp (p.45)
2. Remove the Upper Case (Assembly). (p.47) When installing the EX Fan (Assembly), separate the Lamp cable with the rib
3. Remove the MA Board (Assembly). (p.55) marked in red as shown in the figure below.
4. Remove the three screws and remove the EX Fan (Assembly) from the Lower
Case.
EX Fan (Assembly) Separate them with this.
Lamp cable
Figure 3-18.
61 Revision C
3.3.7.1 EX Fan B
2. Remove the Upper Case (Assembly). (p.47) Secure the Ex Fan cable with the ditches of the Inner EX Duct B.
EX Fan cable
4. Remove the EX Fan (Assembly). (p.61)
5. Remove the two screws and remove the EX Fan from the Inner EX Duct B
(Assembly).
Inner EX Duct B
Secure it with these.
EX Fan
Figure 3-19.
REMOVING THE INNER EX DUCT B

6. Remove the screw and remove the TH Board (1). (p.49)
62 Revision C
3.3.8 Optical Engine 8. Remove the POP CND Frame from the Optical Engine.
1. Remove the Air Filter. (p.45) POP CND Frame

7. Remove the four screws and remove the Optical Engine from the Lower Case. Optical Engine
Optical Engine
Figure 3-20.
Figure 3-21.
63 Revision C
Route the following cable as shown before installing the Optical Engine.
(1)
(2)
(3)
(1) INT Fan cable

(2) INT Fan L cable
When sending the defected Optical Engine and MAB set to the designated (3) Lamp Fan cable
engine repair center, make sure to send all the specified components together. (4) (4) Speaker cable
Table 3-3. Components of Optical Engine and MAB set

Part name Qt. Part name (SPI)
PRINTED CIRCUIT BOARD
MA Board 1
ASSEMBLY;MA_S2
EMI Suppressor C 2 EMI,SUPPRESSOR;C
Optical Engine 1 Optical Engine
POP CND Frame 1 frame,conduction,pop
64 Revision C
3.3.9 INT Fan/INT Fan L Upper Intake Duct

Lower Intake Duct
4. Remove the Front Case (Assembly). (p.53) Air Filter Holder
Relay Cable
7. Remove the Optical Engine. (p.63)
8. Remove the seven screws and remove the Upper Intake Duct from the Lower
Case.
9. Remove the two screws and remove the INT Fan from the Upper Intake Duct. INT Fan
10. Remove the two screws and remove the INT Fan L from the Upper Intake Duct.
11. Remove the Relay Cable from the INT Fan.
12. Remove the INT Fan Sheet from the INT Fan. INT Fan Sheet
13. Remove the Lower Intake Duct from the Upper Intake Duct. INT Fan L
14. Remove the three screws and remove the Air Filter Holder from the Upper Intake
Duct.
Lower Case
C.0#P.TYPE3 P-TITE
SCREW,1.4X6,F/ZN-3C
Figure 3-22.
65 Revision C
When replacing the INT Fan, attach the INT Fan Sheet aligning the arc of it When installing the INT Fan L, make sure to route the cable through the gap
with the part where the cable comes out. between the screw and the fan as shown in the figure below.
INT Fan Sheet INT Fan L
Align it here
Route it inside the screw.
When installing the INT Fan, secure the cable into the slit as shown below.
When installing the Upper Intake Duct, take care not to catch the AC Cable,
and route the Lamp Fan cable through the gap between the screw and the fan as
shown in the figure below.
Fix it into this slit.
Upper Intake Duct

Upper Intake Duct
Do not catch
the AC Cable.
INT Fan cable

Lamp Fan cable Route it inside the screw.
66 Revision C
3.3.10 Removing PS Ballast (Assembly) 12. Remove the three screws.
1. Remove the Air Filter. (p.45) 13. Detach the AC Inlet and ferrite core.
2. Remove the Lamp (p.45) 14. Release the AC cable from the ribs, and remove the PS Ballast (Assembly) from
the Lower Case.
5. Remove the MA Board (Assembly). (p.55) PS Ballast
(Assembly)
8. Remove the INT Fan and INT Fan L. (p.65)
9. Remove the two screws.
10. Detach the Safety Switch.
11. Detach the Lamp Connector, and remove the Inner EX Duct A from the Lower
Case. Lower Case
Inner EX Duct A
Figure 3-24.
Lower Case
Figure 3-23.
67 Revision C
When installing the PS Ballast (Assembly), route the Lamp cable as shown When installing the PS Ballast (Assembly), secure one of the Lamp cable from
below so as not to let the cable crossed. far inside with two ribs so as not to let the two cable crossed.
Lamp cable
Lamp cable (from far inside)
Fix it so as not to
let them crossed.
Do not let the

cable crossed.
When attaching the AC Inlet of the AC Cable, set the inlet with the cable coming
upward as shown in the figure below.
After attaching the Safety Switch to the Inner EX Duct A, make sure to cover
the cable with the protection tube in the direction of the arrow as shown
below. Attach it with the cable
coming upward
Safety Switch
AC Inlet
Cover the cable

with the tube.
68 Revision C
3.3.10.1 PS Fan
When installing the PS Ballast Assy., secure the AC Cable to the Lower Case 2. Remove the Lamp (p.45)
with two ribs marked in red, and also secure its ferrite core into the ditch 3. Remove the Upper Case (Assembly). (p.47)
marked in yellow as shown in the figure below.
AC Cable
Secure it with 6. Remove the EX Fan (Assembly). (p.61)
two ribs
9. Remove the PS Ballast (Assembly). (p.67)
10. Remove the two screws and remove the PS Fan from the PS Ballast (Assembly).
PS Ballast
(Assembly)
Fix ferrite core
into this ditch.
PS Fan
C.P.(S-P2)SCREW,3X20,F/ZN-3C
Figure 3-25.
69 Revision C
3.3.10.2 Ballast
This part is designated as the Safety Device. When removing/ BA Shield
replacing the part for repair, be sure to refer to “3.4 Safety Check

2. Remove the Lamp (p.45) BA Insulator
Ballast
7. Remove the Optical Engine. (p.63) SCI Cable
10. Remove the two screws from the PS Ballast (Assembly).
11. Remove the BA Shield from the PS Ballast (Assembly). Ballast Case
12. Remove the BA Insulator from the PS Ballast (Assembly).
13. Remove the SCI Cable from the Ballast.
14. Disconnect the cable from the Power Supply, and remove the Ballast Case.
15. Disengage the hooks, and remove the Ballast.
PS Ballast
(Assembly)
Figure 3-26.
70 Revision C
3.3.10.3 Power Supply and AC Cable

PS Shield
replacing the part for repair, be sure to refer to “3.4 Safety Check

PS Case
AC Cable
10. Remove the screw and remove the PS Insulator from the PS Ballast (Assembly). Power Supply
11. Remove the three screws and remove the Power Supply from the PS Shield and
the PS Case.
12. Disconnect the cable from the Ballast.
PS Insulator
13. Disconnect the connector and remove the AC Cable from the Power Supply.
Figure 3-27.
71 Revision C
3.3.11 Lamp Fan

1. Remove the Air Filter. (p.45) Lamp Duct

Lamp Fan
9. Remove the two screws and remove the Lamp Duct from the Lower Case.
10. Remove the Lamp Fan from the Lower Case.
Lower Case
Figure 3-28.
72 Revision C
3.3.12 Speaker
1. Remove the Air Filter. (p.45) SP Spring
2. Remove the Lamp (p.45) Speaker

8. Remove the three screws and remove the Speaker from the Lower Case. Lower Case
9. Remove the screw and remove the SP Spring from the Speaker.
Figure 3-29.
73 Revision C
3.3.13 Security Bar

1. Remove the Air Filter. (p.45) Security Bar

Lower Case
9. Release the hook and the Remove the Security Bar from the Lower Case.
Figure 3-30.
74 Revision C
3.3.14 Lower Case

Lamp Shield B
4. Remove the Front Case (Assembly). (p.53) Lamp Shield

8. Remove the Speaker. (p.73)
11. Remove the Security Bar. (p.74)
Lower Case
12. Remove the LC Switch. (p.60)
13. Remove the Lamp Shield B from the Lamp Shield.
14. Remove the screw and remove the Lamp Shield from the Lower Case.
Figure 3-31.
75 Revision C
3.4 Safety Check after Servicing Method to check the Safety Control Points
Carry out the Check in the order given below.
To Maintain the safeness of the product, make sure to carry out the safety check
following the instruction in this section after repairing the safety device specified
Repair Insulation resistance test Illumination check End
below.
Definition
"Unsafe state" is the state of a part that may cause or contain the risk of the following: Safety inspections
• personal injuries Testing apparatus
• damages to the property
• abnormal heat generation Testing apparatus: Insulation ohmmeter (Rating: 500 V/100 MΩ)
• smoking
• fire
Ground terminal Line terminal
• explosion
• damage to the part to be installed Display
• disturbance to/from the peripheral device (EMC disturbance)
• chemical substances regulated by the law
Safety Device/Functions are:
• the parts that become unsafe if their specifications or functions are
nonconforming.
• the parts that require attention to the safety precautions of the customer.
• the parts that are designated by the public safety regulations or the like.
The Safety Control Points are:
• the processes that Safety Devices/Functions are manufactured, or checked. Measure switch
• the processes that require the management to maintain the workers' safety.
Safety Devices/Functions of this product
• Power Supply
• Ballast
• Lamp
• LC Switch
Range selection
• Caution Label, A
switch
• Caution Label, F
• High Temperature Caution Label
76 Revision C
Standard
Power supply lines
Insulation resistance should be 10 MW or more.
Testing procedure
1. Insulation resistance test
1. Set the range selection switch to 500 V.
2. Connect the black lead wire to the ground terminal. a b
3. Connect the red lead wire to the line terminal.
Projector AC inlet
(1)
Because high voltage (500 V) is present, do not touch the probe during testing.
(2)
4. Connect the crocodile clip of the black lead wire to “c” of the PC
connector. (refer to Fig. 3-24)
5. Insert the probe of the red lead wire into “a”. c
6. Set the measure switch to LOCK, and wait for one minute.
7. Measure the insulation resistance between “a” and “c” (1) after one
minute. PC connector
8. Measure the insulation resistance between “b” and “c” (2) in the same Exposed metal part of projector
way as for (1).
77 Revision C
3.5 Reference (Part Names given in the SPI) Names used in this Chapter Official Name given in SPI
INT Fan L FAN,INTAKE;L
Part names used in this chapter are rewritten so as to be read easily in sentences. The
part names used in this manual and the corresponding official names given in SPI are INT Fan Sheet SHEET,INTAKE FAN_2
listed below. Lamp LAMP ASSY.
Lamp Cover lamp cover, unit;G
PART NAMES GIVEN IN THE SPI
Lamp Duct DUCT,LAMP
Names used in this Chapter Official Name given in SPI Lamp Fan FAN, LAMP
AC Cable CABLE,AC Lamp Shield SHIELD,LAMP
Air Filter AIR FILTER ASSY Lamp Shield B SHIELD LAMP;B
Air Filter Holder HOLDER,AIR FILTER LC Switch LAMP COVER DETECTION SWITCH
BA Holder holder, ballast LED Lens LENS,LED
BA Insulator insulation, sheet, ballast Lens Cap LENS CAP ASSY
BA Shield shield, ballast Lens Shading Sheet SHEET,SHADING,LENS
Ballast ballast, T Logo Plate LOGO PLATE, 3LCD
Button BUTTON;W Lower Case CASE,LOWER
Cushion LED CUSHION SHADING,LED Lower Intake Duct DUCT,INTAKE,LOWER
Cushion UC CUSION,CASE,UPPER MA Board Optical Engine and MAB Set
EMI Suppressor C EMI,SUPPRESSOR;C MA Plate PLATE,MA
EX Fan FAN,EXHAUST;B Model Name Plate MODEL NANE PLATE;EMP-400W
Fixing Tape Tape,Fasten;WV,FIF Optical Engine Optical Engine and MAB Set
Foot Rubber FOOT RUBBER Plate Nut PLATE,NUT;M3
Front Case CASE,FRONT POP CND Frame frame,conduction,pop
Front Foot FOOT UNIT,FRONT Power Supply ps, n
PRINTED CIRCUIT BOARD PS Case insulation, case, ps
IF Board
ASSEMBLY;IF_R1
PS Fan FAN,POWER SUPPLY
IF Case CASE,IF ;G
PS Insulator insulation, sheet, ps
IF Label RABEL,IF;J
PS Shield shield, ps
Inner EX Duct A DUCT,EXHAUST,INNER;A42
Inner EX Duct B DUCT,EXHAUST,INNER;B RC Board
ASSEMBLY;RC_R1
INT Fan FAN,INTAKE RC Cable Cable RC ; B
78 Revision C
Names used in this Chapter Official Name given in SPI

RC Filter (for Front Case) FILTER,RC
RC Filter (for IF Case) FILTER,RC
RCR Cable CABLE RCR;FIF
Rear Case CASE,REAR;G
Rear Foot FOOT,REAR
Relay Cable CABLE,RELAY
SCI Cable CABLE,SCI;B
Security Bar SECURTY BAR
SP Spring Spring Speaker
Speaker SPEAKER UNIT
SW Board
ASSEMBLY;SW_R2
SW Cable CABLE,SW;Au
TH Board (1)
ASSEMBLY;TH_R1
TH Board (2)
ASSEMBLY;TH_R1
TH Cable Cable,TH
Upper Case CASE,UPPER;J
Upper Intake Duct DUCT,INTAKE,UPPER
79 Revision C
CHAPTER
4
APPENDIX
CONFIDENTIAL
EMP-400W/400We, EB-410W/410We Appendix CONFIDENTIAL
4.1 AS (After Service) Menu Component, PC input's case
XXXXXXXXXX (1)
(2)
The contents of this chapter are only for use of Epson Authorized Services. Do Input Signal : XXXXXXXXXXXXXXXX
(3)
not disclose them to the end-users. Frequency : H ---.---KHz/ V ---.---Hz
(4)
Sync Polarity : H ---- / V ----
This menu provides information and settings that are not displayed on the standard Sync Mode : ---- (5)
menu.You can check detailed information on the projector with it. Detected Comp Mode : XXXX (6)
Total Operation Time : 0H (7)
Lamp Op. Time (C) : 0H (8)
4.1.1 How To Display the AS (After Service) Menu
1. Press the [Menu] button either on the remote control or on the projector's control
(H/M/L) : 0H/ ----H/ 0H (9)
panel for at least 5 seconds. Lamp Replacement : 0Times (10)
2. Within 4 seconds after pressing the [Menu] button, press the buttons in order
Lamp ON/Lamp OFF : 0Times/ 0Times (11)
shown below to display the AS Menu. Cool Down Completed : 0Times (12)
When using the control panel on the projector

Destination : XXXX (13)
[Esc] => [Esc] => [Tele] => [Wide] Engine Type : XXXXXX (14)
(15)
When using the remote controller
P 0Z00023041XV111
(16)
[Esc] => [Esc] => [Right] => [Left] O 693021WWHAG1
J 0Z1XV100 (17)
4.1.2 Displaying the Pages No. Item No. Item

The AS Menu consists of 2 pages. You can switch the pages with the [Tele], [Wide] 1 Video source 10 Lamp replacement times
buttons on the projector or the [Right] and [Left] buttons on the remote controller. The
2 Current input signal 11 Lamp ON/OFF times
contents of each page are described below.
3 Current horizontal/vertical frequency 12 Times of Cool down completed successfully
1st Page
4 Horizontal/Vertical synchronization polarity 13 Destination
The general operational history of the projector is displayed. The contents displayed on
the screen vary according to the input video sources. 5 Synchronization mode 14 Type of Optical Engine
6 Current detected computer mode 15 PW firmware version
7 Total operation time 16 Easy MP firmware version
Total lamp operation time (converted into
8 17 Subsystem firmware version
low brightness operation)
9 High/Middle/Low brightness
81 Revision C
Easy MP's case S-Video/ Video's case
Easy MP (1)
(1)
XXXXXXXXXXXXXX
Input Signal : ---- (---- ) (2)
Frequency : H ---.---kHz / V ---.---Hz (3) Video Signal : ----------- (2)
Sync Polarity : H ---- / V ---- (4)
Sync Mode : ---- (5) Lamp Op. Time (C) : 0H/ 0H (4)
Detected Comp Mode : ---- (6)
(H/M/L) : 0H/ -----H/ 0H (5)

Lamp Replacement : 0Times (6)
Lamp Op. Time (C) : 0H (8)
Lamp ON/Lamp OFF : 0Times/ 0Times (7)
(H/M/L) : 0H / 0H / 0H (9) Cool Down Completed : 0Times (8)

(9)
Lamp Replacement : 0Times (10) Destination : XXXXXXXX
(10)
Lamp ON/LampOFF : 0Times / 0Times (11) Engine Type : XXXXXX
Cool Down Completed : 0Times (12) P 0Z00023041XV111 (11)
Destination : XXXXXXXX (13)

O 693021WWHAG1 (12)
Engine Type : XXXXXXX (14)
J 0Z1XV100 (13)
P 0Z00023041XV111 (15)
O 693021WWHAG1 (16) No. Item No. Item
J 0Z1XV100 (17) 1 Video source 8 Times of Cool down completed successfully

2 Current input Video signal 9 Destination
No. Item No. Item
3 Total operation time 10 Type of Optical Engine
1 Video source 10 Lamp replacement times Total lamp operation time (converted into
4 11 PW firmware version
2 Current input signal 11 Lamp ON/OFF times low brightness operation)
3 Current horizontal/vertical frequency 12 Times of Cool down completed successfully 5 High/Middle/Low brightness 12 Easy MP firmware version
4 H/V synchronization polarity 13 Destination 6 Lamp replacement times 13 Subsystem firmware version
5 Synchronization mode 14 Type of Optical Engine 7 Lamp ON/OFF times
6 Current detected computer mode 15 PW firmware version

7 Total operation time 16 Easy MP firmware version
Total lamp operation time (converted into
8 17 Subsystem firmware version
low brightness operation)
9 High/Middle/Low brightness
82 Revision C
2nd page
Item Contents Representation
The error log of the projector is displayed.
CD Error Code Two alphabets
CD TOT (h:m:s)
(h :m:s) LOT (h:m:s) POT (h:m:s) ST (1) TOT Total Operation Time h: 5-digit number (00000-
65535)
Error : TH 00005 3627 00009 4657 00000 0223 01 (2) LOT Lamp Operation Time Over 65535: “65535” (Not
Error Log
Log : FN 00005 3404 00008 3534 00000 0001 02 (3) cleared to “0.”)
m: 2-digit number (00-59)
POT Time after Lamp is ON
: LC 00005 0516 00008 4246 00000 1441 01 (4)
s: 2-digit number (00-59)
: LF 00004 4221 00007 3451 00000 0000 02 (5)
Acquired data of PWR? of the
ST PJ (Projector)’s status
: LF 00004 4221 00007 3451 00000 0000 02 (6) ESC/VP21 command
Error : TH00 FN01 SE00 LE00 LF02 RA00 RO00 II00 (7) • The last 5 error logs are displayed (the latest on top). None is displayed if there’s no
Count : ID00 LC01 EC00 CF01 AI00 RS00 RP00 (8) error.
(9) • In the case of the display in the previous page, the latest error is “Internal Overheat”.
When error occurred, Total Operation Time was 5 hours 36 minutes 27 seconds, Lamp
Operation Time was 9 hours 46 minutes 57 seconds, the time after the lamp turned ON
Control : 1C1D 73717497 (10)
was 0 hours 2 minutes 23 seconds, the projector’s status was “Lamp ON”.
• The 2nd latest error is “Fan Error”. When error occurred, Total Operation Time was 5
No. Description hours 34 minutes 4 seconds, Lamp Operation Time was 8 hours 35 seconds 34 minutes,
the time after the lamp turned ON was 0 hours 0 minutes 1 second, the projector’s status
1 Error log items was “Warming up”.
2 Item Contents Representation
3 TH Internal overheat
4 Last 5 error logs are displayed. #2 (top) is the latest. FN Fan error
SE Thermistor error
5
LE Lamp burnt out
6
LF Lighting failure 2-digit number (00-99)
7 Error Count RA Internal error (RAM) Over 99: “99”
Error count (Not cleared to “0.”)
8 RO Internal error (ROM)
9 Control Data 1 II Internal error (I2C Bus)

ID Internal error (DR)
10 Control Data 2
LC Lamp cover open
WL Wind lowered
83 Revision C
Item Contents Representation 4.1.3 Initializing (Resetting) the AS Menu Values

Control data Thermal data of each ther- Acquired data of TEMP? of the The operational procedures and the values of initialization of the AS Menu are shown
1 mistor ESC/VP21 command below.
Control
Control data Acquired data of TEMP? of the Clearing the Lamp
Voltage of each fan Clearing the AS Clearing the Log
2 ESC/VP21 command Type
Information Information Information
Press [Tele] for more
Operation Press [ ] and Press [ ] and than 5 sec., then
[Source Search] for [Source Search] for within 3 sec. press
10 sec. during dis- 10 sec. during dis- [Enter] for 2 sec.
Item during displaying the
playing the menu. playing the menu.
menu.
Total Operation
N/A Reset to 0H N/A
Time
Lamp Operation
Reset to 0H Reset to 0H N/A
Time (C/H/M/L)
Lamp ON Reset to 1 Reset to 1 N/A
Lamp OFF Reset to 0 Reset to 0 N/A
Add 1 to the
Lamp Replacement Reset to 0 N/A
current value
Filter (s) N/A Reset to 0 N/A
Filter (h) N/A Reset to 0 N/A
Spacing (Initialized
Error Log N/A N/A to the status of
acquiring none)
Error Count N/A N/A Reset to 0
84 Revision C

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SERVICE MANUAL

About This Manual

CHAPTER 1. PRODUCT DESCRIPTIONS

CHAPTER 3. DISASSEMBLY / ASSEMBLY

IMPORTANT PRECAUTIONS IN SAFETY AND MAINTENANCE PERFORMANCE

Category Symbol Meaning

Warning Indicates a potentially hazardous operation which, if ignored or operated

Caution Indicates a potentially hazardous operation which, if ignored or operated

Prohibited Indicates a prohibited action or operation in repair and maintenance

Never peer through the projection lens during repair/maintenance

Be careful not to drop a metal part such as a screw, a washer, or a

To protect sensitive circuitry, follow the instructions below.

Revision Date Page of change Detail of change

Item Specifications Specifications Item Specifications Specifications

0.56 inches 100 - 240VAC ±10%,

1,024,000 dots 100-120V Lamp ON 251 W I

1.3 External Dimensions

2.1 Required Tools 2.2 Exterior Check

Projection screen 1 To project image on Target part Check item

Target part Check item 2.2.1 Troubleshooting Procedure

Problem diagnosis and troubleshooting

Reassembly, operation check and Safety check*

Figure 2-1. Troubleshooting Workflow

2.3 Problem diagnosis and troubleshooting

2.3.1 Troubleshooting based on LED Indications

TROUBLESHOOTING OF INTERNAL ERROR

Corresponding error code

ID: DR Status Error

TROUBLESHOOTING OF FAN ERROR/SENSOR ERROR

Corresponding error code

SN: Sensor Error

TROUBLESHOOTING ON HIGH TEMP ERROR

Corresponding error code

TROUBLE SHOOTING ON LAMP ERRORS

Corresponding error code

2.3.2 Troubleshooting from the Error Code

Figure 2-2. Flowchart of Troubleshooting

TROUBLESHOOTING FROM THE ERROR CODE ON LAMP ERRORS

Error code/error name Faulty part/part name Cause Remedy Reference

Error code/error name Faulty part/part name Cause Remedy Reference

LE Lamp Burnt Out Error

Error code/error name Faulty part/part name Cause Remedy Reference

LF Lamp Failure Lamp

TROUBLESHOOTING FROM THE ERROR CODE ON COOLING SYSTEM ERRORS

Error code/error name Faulty part/part name Cause Remedy Reference

TH Internal Overheat error

Error code/error name Faulty part/part name Cause Remedy Reference

Optical Engine and MAB set (3)

POP CND Frame

Error code/error name Faulty part/part name Cause Remedy Reference

Optical Engine and MAB set

TROUBLESHOOTING FROM THE ERROR CODE ON ELECTRIC CIRCUIT ERRORS

Error code/error name Faulty part/part name Cause Remedy Reference

POP CND Frame

Optical Engine and MAB set

2.3.3 Troubleshooting without Error Indications

Error Status Faulty part/part name Cause Remedy Reference

The projector does not operate at

TROUBLE SHOOTING ON IMAGE DISPLAY & QUALITY

Error Status Faulty part/part name Cause Remedy Reference

POP CND Frame

Optical Engine and MAB set

TROUBLE SHOOTING ON AUDIO INPUT/OUTPUT

2.5 Reference Information Power indicator lights or flashes red: Abnormal

Lamp or Temp indicator flashes orange: Warning