LAIMAN’S PHARMACY

A. INTRODUCTION

1. SCOPE OF TRAINING
1.1 GOOD DISPENSING PRACTICES
1.2 PATIENT ASSESSMENT
1.3 GOOD QUALITY AND SAFETY PROCEDURES & REGULATIONS
2. PRE-TEST TEST EXAMINATION

B. OBSERVATION

1. APPLICATION OF PERSONNEL IN ACTUAL PRACTICE

1.1 OBSERVE GOOD DISPENSING PRACTICES
1.2 OBSERVE PHARMACY MANAGEMENT

C. EVALUATION

1. POST-TEST EXAMINATION
2. EVALUATION OF PARTICIPANTS

D. AWARDING OF CERTIFICATE
PATIENT ASSESSMENT

OBJECTIVES

Pharmacy assistants should be able to:

 Interact with patients effectively about their health;

 Carry out individual patient assessment using algorithms; and

 Assist patients in choosing the right pharmaceutical products to address minor ailments

INTRODUCTION

The role of the community pharmacy in primary health care has not been fully appreciated nor the
pharmacist in charge.

In the process of improving both the image and value of the pharmacist and the pharmacy as a health
care facility, the pharmacy assistants also need to be empowered to assume an important health care
role --- that of an assistant to the pharmacist in delivering quality service in self-care management,
particularly that of self-medication.

BACKGROUND

REALITY IDEAL PRACTICE

--Anyone in the pharmacy can suggest products The pharmacists and their trained pharmacy assistants
to patients for their symptoms. take care of the need of patients for their symptoms.

--Majority of suggestions come from untrained
frontliners.
--Ghost pharmacists still exi
No one knows about the health outcomes of
the above practice.
There are more PAs than pharmacists a
pharmacy
Referral to health professional or health facility
is not commonly practiced
The pharmacist and their assistants undergo proper
training in handling minor ailments at the community
level.
The pharmacist is present at all times the pharmacy is
open.
The patients' responses to medications are monitored
There should be more trained PAs under a pharmacist.
Referral to the health system should be part of the
role of the community pharmacy