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Complaint Investigation Report: Report No. Date Customer Name Supplied Part Heat No. Grade / Size/ Lot
Complaint Investigation Report: Report No. Date Customer Name Supplied Part Heat No. Grade / Size/ Lot
Fig.2 Image of Bar piece ( Surface has no defect, on both bar ends in the core has defect)
Microanalysis of Component
Magnification-50X Magnification-100X
Conclusion / Discussion
1. Micro analysis of the bar and component reveals the internal defect ( Appears like a stress crack initiated from
the centre and extended towards surface).
2. The bar sample recived shows piping .
3. The supplied stainless steel bar grade 430F is sulphurized grade highly susceptable to stress crack during
secondary mechanical working.
4. Ultrasonic testing has not been performed on the supplied material due to size limitation ( 12-65 mm material
is feasible for online Ultrasonic testing) hence internal defect has not been detected.
5. The Complaint has been communicated to the supplier of wire rod for investigation and to take necessary
action at their end to over come centre looseness/piping.
Prepared By Approved By
Sachin Meshram Rathnakummar K
(QA &QC) (QA&QC)