To build our future company, we have to take into account that we will

need some important things that will facilitate and increase the
.contribution of employees to our company

The Ramah Repair Company that we will establish shall provide

.construction and repair services
:It must provide contractors with services in a range of areas, including
Plumbing and heating
home electricity
Carpentry
building and Construction

Necessary requirements for our company structure

We have to acquire tools and equipment that will help us develop our
company from almost scratch, and the most important things that we
must do
First, we must raise the company's performance
Second, we must upgrade the infrastructure
Third, we must expand our field and raise the performance of
our company

And after we have received sufficient demand and good interaction from
customers for our company, our role comes in developing it. It is
.important to develop all sectors in it
Where, first, we must request more employees to better meet their
.needs and achieve speed and quality in work
Secondly, the increase in the number of computers and other devices
that we have to use in our company, and also for information technology
and infrastructure related to our work, which will provide us with the
.efficiency and quality that our company dreams of
Third, complete the infrastructure to the fullest and launch our
independent website, which will save us and them time and effort and
.will also help us spread our name

Fourthly, our company must take into account that it is necessary for us
to buy or rent a small store (which is near the company), but not in the
company’s private building, it is not necessary to enlarge it, it only has to
.be of reasonable size and serve the purpose
After we created our plan, it's time to hire and raise the company's
ceiling
The company currently employs four employees; Hanish Aziz (owner)
and three
contractors. Six more people were hired to start work at the time of
completion
IT upgrade. Hanish currently uses one laptop for all devices
The company's IT requirements, but this no longer meets the company's
.requirements
And after I was hired by Remmah Repairs as an Information Technology
.(IT) professional
To help plan how information technology will be used to meet the
changing needs of the company
I have to develop the company in its technological and practical section
and divide it among the employees, as our company must introduce the
technology structure correctly, such as sites and auxiliary systems as well
as devices
Where all the principles of the company will be presented next
While updating our company

First, the requirements to raise the performance of our company

One of the requirements to raise the company is to change the current
number of employees to more than 6 employees in order to master the
work, and they must be connected through the founder of the company,
especially the accounts, to inform the president of the transactions that
take place in our company
Steps to establish a company
Start with yourself - 1
And the complete guide for setting up your own company step by step
Most of those who are thinking of establishing their own company or
project skip this step without realizing that this is one of the most
important steps perhaps on their way to establishing their own business.
It is necessary to start with yourself and identify some important things
.based on which your path will be determined in the next stages

To explain further, for example, why do we really want to start a

company? What is the motive that motivates us or motivates us to do
?so
Do you have some capital and want to invest it, do you want to have an
additional source of income, or do you want to get rid of the routine of
?the job and stick to the daily eight hours a day six days a week

Each answer to any of these questions contributes to drawing the

features of your way to establish the company you are looking for, for
Also, for example, if we want to get an extra income, it would be good to
start a rather small business in addition to your previous job or your
main business, if you want to invest your capital, there are many options
.Investing other than setting up a company may be better for some
It is not just about identifying the reason for establishing the company, it
is necessary to ask yourself more questions that will help you get started
.on the right path

?What skills do you possess

What aspects or even areas would we really like to work on that would
?be the most
Also, what areas will you have good or enough experience to work in
?that you can invest in your experience
Also, how much funding or support can you provide to the company in
?its first stage or when it is established
?How much money will the company need
Do you have a specific or clear vision of how to reconcile your personal
and professional life with the time you will spend working in the
?company
A frank answer to these questions will give you a clear view of the stage
you are currently in, and if you are really ready to go through this
experience, and thus know if you should continue with what you plan or
.stop and address the weaknesses

The idea of the project .. What will the company do?2-

If you really have a specific and clear idea about the company and the
specific field in which it will work, as well as what products or services
you will provide to customers , that is great, but it does not mean that
you can move to the next step, but there are some things that you must
.take into account even if you have the right idea in your opinion

But if you do not have an idea of what your project will be and what you
will present, there are many ideas, methods and methods that can help
you come up with an idea for a suitable company. to the appropriate
.idea
In any case, some questions that can help you make sure of the
:feasibility of the idea that you will work on

Does the idea of the company solve a problem that people have? Offer a
?new product? Closing a gap in the market
Is the idea different from competitors who are working on the same
?idea? Would you have something special in your company about them
Will you provide a product or a service, as products differ from services
?in many aspects
It is good to test the idea that you want to work on, there are many
strategies that can help you test the idea and then make sure of its
feasibility, you can ask people directly, use questionnaires and forms,
whether electronic or on the ground, or conduct research and marketing
.studies, or Feasibility study for the company

Market study -3
Market study helps you achieve a deeper and more comprehensive
understanding of the market, competitors, audience and customers.
Exist in the market and if competitors provide a missing product or
.service, and thus an opportunity for you to fill this deficiency

When studying and researching the market, try as much as possible to

conduct a thorough and comprehensive study of the market and all the
factors that can affect it and the company you work on. Avoid relying on
one source in the market study or looking at it from one angle so as not
.to have a negative impact on your company

Consult others and listen to their opinions -4

The best way to test the feasibility of the idea you are working on is to
give others a chance to try it, and then listen to their opinions about it.
Managers, entrepreneurs and owners of all kinds of projects often face a
problem, which is their inability to see things about their project
.completely and exactly as others can see it

Therefore, giving small groups of users the option to try a product or

service before it is officially launched in the market is an excellent option
to ensure the feasibility of this idea of the product or service, where you
can hear the opinions of neutral people and know their experience with
.the product and their view of it

Plus, you'll have a small group of future customers for your product or
.service once you've given them the ability to try it in advance

But other people's opinions are not always good and can benefit the
project or company we are working on, so when can we trust other
?people's opinions and when can we not

Whether other people's opinions are negative or positive, don't get too
excited and believe they are right straightforward, just tell a little and
.think about what you hear before you take it seriously
Give thanks to everyone who gives feedback on a product or service.
Usually, people who give negative reviews don't expect thanks from you,
so thanking them makes them more respectful and honest with you next
.time
Pay attention to details. People who say negative opinions don't
necessarily mean everything negatively and everything is bad in the
company. They may only mean a small detail or a side issue with the
product, so always pay attention to the details and what these people
.really mean
Ask more questions, in an attempt to understand more about their views
of your company, it is a good idea to ask more questions, why they liked
or disliked the service, what details they liked, and what details they did
.not like
More methods can be used

But now we will talk about what are the things that we will really need in
terms of devices and things that may develop the workflow of the
company
As for a store or (data store), we will need a certain number, which we
really need at the beginning of the establishment of the company, and
there are two types of storage that I will mention in detail shortly

The main types of computer storage media CDs, DVDs, USB flash drives,
memory cards When you save your files to a permanent memory, there
are many types of storage media that you can save your files on, and
.different types of storage suit different purposes

Main types of storage media

CD
They are removable disks characterized by their small size, speed and
low price, and an area of approximately 700 MB
The equivalent of 450 floppy disks can be stored on these
.interchangeable disks
.CDs are often used for software and multimedia distribution

DVD
They are removable disks, like CDs, but their storage capacity is much
.larger; Where it is approximately 4.7 GB

USB flash drives

These are very small, affordable removable drives that plug into a
computer's USB port and can be purchased in a variety of sizes from a
.few megabytes to several gigabytes

memory cards
It is a removable card with a very small size and is used to store data,
and with the passage of time, the size of memory cards became smaller
and smaller and their storage capacity increased to reach many
.gigabytes
They are used in mobile phones and digital cameras, and plug into
appropriate ports on computers. Common types of memory cards are
.SD, MMC, Compact Flash, and M2 cards

internal hard disks

A hard disk is a permanent data storage space that holds electronic
information and software on your computer
It is also the main device that the computer uses to store information,
and hard disks can store huge amounts of data, the size of which reaches
.many gigabytes

Hard disk speeds vary - the faster the hard disk, the faster it can store
and recover data. The additional possibility of upgrading your computer
.easily

The primary hard disk is often referred to as the "C" or C: drive on your
.computer

external hard disks

An external hard disk is one of the hard disks that you can remove from
your computer and move around with it. It is useful for making backup
copies and moving large graphics and multimedia files from one place to
.another

External hard disks work at the same performance level as internal hard
.disks, but they are more expensive and slower than internal hard disks

network drives
A network drive is a disk that can be accessed over a network, rather
than inside your computer, and network drives often have more storage
.space — many gigabytes — than your internal computer drives

Online file storage

Over time, access to “online” storage capabilities increases through the
Internet, and some of these storage services are provided free of charge,
while some providers of this service receive a fee according to the space
.that the user wants
But I really advise at the beginning of any company to use online storage
or cloud storage, as it is the best and most suitable for the beginning of
the company and it will be more efficient and better, but if we are going
to reserve a space, it will be from 10 TB to 20 TB, this is more than
enough, but in anticipation of any emergency, the space can also be
.developed with ease
Company and work devices
After we have finished storing the data, we will go to the devices. There
are different types of devices. First, we will talk about practical devices
.such as laptops, etc

The necessary equipment for employees or those who work in our

company, from the manager to the technical support or even the
employees, we will need 9 desktop computers with good processors and
good RAM as they meet the needs such as the need for technical
.support
First, I will show a desktop computer that will benefit the technical
support employee a lot and will meet his requirements

This desktop computer will benefit our tech support staff and will
definitely fulfill all tech support requirements, we will need 2

As for the other seven employees, we will not need powerful desktop
computers, but we want a computer that may be enough for several
years ahead, and do not forget that we will add an additional computer
.for backup as well
This desktop computer will serve the purpose of employees and more.
We have chosen what is suitable for them and what will benefit the
.future

As for the manager of the company, it is better to take a laptop,

provided that it is powerful in order to track operations better and
.faster

We chose this laptop because it is better and faster as a performance

.and also in terms of price, it is almost the best
There are other devices that must be present as well, such as tablets,
which will make it easier for employees to write their important notes
.such as prices or currency exchange, etc

This tablet is often 4 RAM, which is the best in terms of price and
performance, in addition to the stylus, it will help the staff a lot to jot
down needs and work remotely as well, and we will need 9 devices, 8 for
employees, and one for the customer support employee

Work communication requirements

Also, don't forget the very important thing: the server. What is a
?server

A server contains almost all the components of a computer, so it's

not much different from a regular computer, except that the
.components are often larger and more powerful
The most important of these skills are a powerful cooling system,
as well as a high-speed internet connection and continuous power
.supply, as the server operates 24 hours a day, 7 days a week
?What is a server component
As mentioned above, a server is a computer with some additional
.features
Therefore, the components of the server are not much different
.from the components of a regular computer
The internal components of the server depend on how you use the
.server
The size and capacity of each component depends on your server
needs and usage. Of course, the server requires a very fast
.internet connection and a permanent power supply
?Why does the server need to be running all the time
The server must run non-stop because shutting down the server
shuts down all websites, applications, services, and systems
.hosted on the server
?What is the importance of the server
Servers are the foundation for configuring web hosting and many
other services. Since the server is the house or building in which
the sites reside, it provides a location hosted on those sites. The
task of the server is to respond to requests received from the
.website and provide data to the visitor (user)
How does the server work? To show how the server works in the
simplest way possible, here's a simple scenario of what happens
.when you visit a website
Enter the website link in your browser and press Enter. The
.browser connects to the DNS server
The DNS server sends the IP of the server hosting the site to the
browser. The browser connects to the server hosting the website
.and requests the page with the link added
The server prepares the page and sends it to the browser in the
.form of a data packet
The browser displays the page sent by the server to the user
(you). Of course, this process runs very quickly, depending on the
capabilities of the server, the speed at which both the server and
the user connect to the Internet, and most importantly, the server.
.This is because it can handle thousands of users at the same time
.for a moment
?Does the server require special specifications
As mentioned earlier, a server or server is a specially designed
computer, but you don't have to do that because a regular
.computer can be converted to an internet server

To do this, the operating system is installed and always connected

.to the internet and power

However, computer manufacturers such as Dell and HP make

computers that are very similar to regular machines, but with the
distinctive feature of being able to operate consistently without too
.much temperature rise
The capabilities of the server vary from version to version and
from device to device, depending on what the server requires and
the tasks you perform to host websites, databases, files, and so
.on
Of course, if you use the server as a web server, you should
.always connect the server to power and the internet
A group of servers exists in a so-called data center or where it
.constitutes a data center
?What is the server used for
.Servers are used in multiple ways and have many uses
Prepared for specific use by the operating system or specific
software. The server can be converted to a web hosting server,
such as a shared hosting server, split into virtual servers, or fully
rented. This is called a full server rental service in the web hosting
.sector
.You can also split a server into multiple "virtual" servers
H. Servers are split into multiple servers, but they are the same
."machine" and all share the same server resources
.This is called a virtual private VPS server
You can also connect multiple devices to configure cloud hosting.
.You can also convert your server to a reseller hosting account

Also, by using the server of the head office to connect all branches
to one data source, some companies and institutions use the
server of the head office, which can be seen in
.telecommunications companies and banks
In most cases, this core server is the server that contains the
.client database
One of the benefits of this is that all customer data is in one
place, which makes it easier to protect, control access, and
secure. It also makes changes made by one user available to all
.others in real time
.And this main server is often a mainframe
Mainframes are a special kind of very powerful server, with a
special operating system, strong specifications, very high data
processing power, and the lowest error rate, so they can only be
seen in large organizations. Often. , You don't need such a big
.server
Printing, copying and pasting equipment
And do not forget the printers, specifically the type of work printers, but
I am a specific printer and the company will benefit from laser work

This printer is considered one of the best multifunctional laser printers,

as it has many great capabilities and features that are useful for home
.businesses and small offices
The most important feature of this wonderful printer is that it allows you
to print and send faxes and a fast automatic document feeder or scanner
through which you can scan a lot It delivers documents at high speed
.and in color
The printer has two paper trays. The printer is also fast in creating
duplex printing and copying, and in return for this speed, documents
.appear sharp and clear every time
Therefore, they are the best multi-tasking printers in general and one of
the best laser printers in particular, through which you can Produce
great quality documents, text files and graphics at great speed with the
ability to print on both sides. The printer has a low cost ink cartridge,
.especially for people with limited budget and small office owners
It is considered one of the least expensive printers for ink in its class, you
may find that the price of the printer itself is a little expensive However,
it has two ink cartridges that can print about 7,500 sheets or pages, and
the printer can handle the Cloud applications, including the OneNote
application, so that you can deal with it and print a maximum of 15,000
pages per month, and despite all these advantages, it has a slightly
unstylish screen, but it is good and effective. You can compensate for
this by pressing the default menu buttons from the top to the bottom of
the screen and here you can get to the place you want to go quickly, and
the printer has about ten keys through which you can enter fax
numbers, and the printer also has a paper tray located at the bottom
that can accommodate about 250 sheets With a second entry hole
.above this tray
We will need about two printers only, they are sufficient and fast, and
the laser is much faster in printing
Work communication requirements
In terms of communication for the employees, we will choose a type of
phone for the company, which they will use during their work and with
.its SIM to communicate

This phone will fulfill the special purpose of a company. We do not want
a phone to play, but we want to complete the work requirements, and
.this will suffice the work requirements

Equipment and systems required by us

network device
Where networks (computers, peripherals, mobile phones and even
.Internet devices) connect things
.Switches, routers, and wireless access points are the basis (networks)
Network basics: switches, routers, and even wireless access points as
well
It also allows devices connected to the network (communicating with
each other) as well as with other networks such as the Internet. Also,
wireless adapters and even routers and access points will perform very
.different and specific functions within our network
transformers
Switch as it is the basis of most enterprise networks. The switch acts as
a control unit that connects computers, printers, and servers in a
building or group of buildings to the network Where we can use the
adapters by the connected devices on the network to communicate with
each other as well as with other networks to create a network of shared
.resources, for example
By sharing and disseminating information and allocating resources,
.Switches will save money and increase productivity
There are two main types of switches that can be identified as part of
.Network Fundamentals
Internal switch and cloud management switch. Locally managed
switches allow you to configure your LAN for more control over network
.traffic. And don't forget that there is a small team of people who use IT
Also, cloud management switches can simplify network management
.within our organization
Simple user interface, full multi-site management and automatic
.updates can be delivered directly to the switch
Router
Routers are used to link multiple networks together. The router acts as
a transmitter. It analyzes the data sent over the network, determines the
best path to navigate and sends it along the way. You can also connect
computers to the Internet with these networks. The router empowers all
the computers on the network and releases a single internet connection
that saves money. Routers can even connect our company to a scheme,
protect information from security threats, and even determine if they
have prioritized other priorities such as administrators and employee
.categories
In addition to these basic network functions, routers have additional
features that make your network easier and more secure. For example,
you can choose a router with a firewall, a virtual private network (VPN),
.or a VoIP system, depending on your security needs

Access Points
An access point allows devices to connect to a wireless network so no
.cables are required
The wireless network also facilitates the connection of new devices over
.the Internet and also provides flexible support for our mobile workers
The access point acts as an amplifier for his network within our
company. But also the access point will do more than that or just extend
.the Wi-Fi network
It can also provide very useful data about the devices on the network
and this is important, as it will provide proactive security for our
company, and serve many other practical purposes While a router
provides broad bandwidth, an access point extends this Also, the
network will be able to support many devices as these devices will be
.able to access the network from a distance

The access points will also support different IEEE standards. Each
standard will represent a modification that has been validated over time.
The standards operate at different frequencies from each other, offer
.different bands, and will support different numbers of channels

Wireless networks
To create our corporate wireless network, we can choose one of the
following three deployment types: centralized deployment, converged
.deployment, and cloud-based deployment
But which of the above types of publishing is best suited for our
?company
Central publishing .1
It is the most common type of wireless networking system, and is
typically used in complexes where buildings and networks are located in
close proximity to one another, such as apartments, and in businesses in
shared buildings. This deployment integrates wireless networks, making
upgrades easier and thus facilitating advanced wireless functionality.
.The controllers are location based and installed in a central location
Convergent Publishing .2
For complexes of buildings or small branch offices, convergent
.deployment provides consistency in telecommunications
This deployment combines wired and wireless networking on a single
network device - an access switch - and performs the dual role of both
switch and wireless controller, which is best if our company is built as a
.sub-building and not overlapping with other networks
Cloud-based publishing .3
This system uses the cloud to manage network devices that are
deployed locally in different locations. The solution requires cloud-
.managed devices, with full network visibility via our dashboard

For electrical systems, smart plugs are important to you, which function
.properly to control and maintain the power delivery
Smart plugs are one of the most vital smart tools you can rely on to set
.up and control your smart business from a distance
And smart plugs allow you to flip any non-smart gadget in person in the
home directly into a smart gadget that you can manipulate and control
.remotely
Therefore, through these devices, you can join any electric tool that
relies on the electrical socket for its power source, after which it is
.directly transformed into a smart tool
Read also: Learn about smart refrigerators and their various functions
Features of smart electrical sockets
The functionality and method of use of smart electrical sockets varies in
line with the unique version and the manufacturer, due to the fact that
.each organizational unit has its own personal advantages
Some smart plugs have a voice instruction guide and a voice assistant
including the Amazon Echo Flex, this allows you to route the command
.without delay to the socket
And all sockets are suited to being able to connect to the Internet and
.manipulate them through their utility without delay from your phone
And some tools let you manipulate it through voice-assisted voice-
assisted instructions through your phone, whether it's remote via Alexa
.or Siri
And you can manipulate the smart socket remotely and schedule it to
appear on the basis of no-nonsense based on your usage or what you
.want, you can make it boards in a positive time
You can also get virtually information and statistics with the tool
associated with the socket, since the video view of the socket makes up
.the electrical intake
Some fashions include a separate external controller that you can use to
.handle the socket completely without having to use the phone
Aids and smart plugs
Smart Voice Aid
And of course, to adjust the electricity bill, we will need a voice
assistant as well as smart electrical sockets

A personal digital assistant is a software service (PDA) that is

associated with a dedicated device such as a smart speaker, or
simply a feature delivered on a general purpose computer such
as a PC, tablet, smartphone, or wearable computer. Like a
digital wristwatch, which offers an interesting array of
.capabilities
Digital assistants are responsive and use voice commands to help
owners answer questions, complete simple tasks, and generally
make life easier. We can all call Siri or something or ask to look up
.the weather forecast

Alexa: Amazon's virtual assistant who speaks with a female voice,

hopes for many things. It made its way into third-party hardware, with
.GE headlights and a Sonos One speaker
A variety of tasks, such as playing music or setting an alarm, as well as
controlling gadgets, such as dimming, locking doors, or setting
.thermostats

smart plugs
Some sockets are designed to draw with outdoor tools outside the
home, so you can manipulate them without ever having to leave your
.home
Smart plugs can check how much force is being ingested and save the
.gadget from absorbing the force if it's not on or left to sleep
It can also save you from recent surges that damage electrical
appliances, as the instrument is mechanically turned off while feeling the
.electrical impulse

VOCOLinc PM1 Smart Outlet allows you to make any device smart,
equipped with wifi. These smart components work with Alexa, Google,
and Siri at the same time. You can simply ask your device to control your
lights and appliances through the LikeWise app from your smartphones
.and get instant results

The PM1 has a built-in power meter that allows you to monitor the
power consumption and measure the power output of a specific device.
It has been designed with overload protection and fire retardant feature
that provides you with advanced security in your home. It has got decent
.reviews from its users, and it is available online
Now we will delve into the expected needs of the company and
employees, the main tasks to be performed, the information technology
.requirements of the company, and how we will help the employees

Employees working in our company

?Should we develop our traditional company into an electronic company
It will be of benefit to us is to display the products offered through the
.electronic services or the services provided by them

How to develop our previous company into an electronic company

We have to formulate some points that will help us grow or establish

and develop our company to the next level
:It is e-commerce, paying attention to the following points

First, does the company have a distinct set of customers

Where the most important pillars of building the company are providing
specific products or services such as web design or delivery of orders, or
the presentation of content in a specific field of ideas and ideas, when
planning a company, you first have the goal of creating it until a clear
.path path, the path of its growth and realization

Secondly, pay attention to continuous development

This is done through continuous research in the labor market to keep
pace with the great development in the markets, as it falls into a new
development if it does not catch up with it, then it falls into a problem of
continuous development, whether at the level of the individual or the
company itself to be as much competition among the strong of other
.companies

Third, pay attention to the selection of a distinguished work team, and

create a team spirit among the work staff
Business on the spirit of the individuals within it, the business links in
which individuals work in order to further the growth of the company
and the excellence of its name in the market, and the fees for its
.selection to the collapse of the company

Fourth, pay attention to customers' requirements and requests for the

product or service provided
Since the most important factors for the continuity of the success of any
company is the customer’s satisfaction with the company and their
satisfaction with its good treatment with them, complete their opinions,
and provide offers that attract their attention while offering the best
.prices, in order to maintain the continuity of the company’s growth

The area around the plan

Products that offer a service Products that offer a product that offers a
product that offers a product that offers a product that offers a product
that offers a service of a product that offers a service through a service
of products through a product that is provided by the company, where it
works in the service provided, through Great advertising campaign to
attract customers' attention, also interest in series of exhibitions

Sixth, pay attention to customer service

And that is through continuity of work with customers, in order to
provide assistance to any customer when exposed to any problem, and
try to solve it in the fastest way and with high quality that makes the
customer continue with the company, and perhaps recommend the
company’s products or to his friends and family, shave the company’s
products or to his friends and family, this is a great success for the
.company

Seventh, the development of technical support for the company's

website
It is one of the most important points that must be taken care of when
establishing an electronic company, and the formation of a specialized
technical support team to face a problem or emergency event on the
company’s website, with continuous development in the form and
design of the site to achieve customer satisfaction, and attract the
.attention of customers on a large scale

Company owner
Supervising the services and the company
Hanish Aziz – company owner (remote working and office based)
Now I will start with the applications, programs and systems that will
help the owner of the company in tracking the currency of the company

First of all, what are the systems that help our company? There are
many, but the most prominent of them is (MenaITech)
?Why MenaIitek
MenaITech provides its clients with integrated solutions and technical (
services in the development and provision of human resource
management systems with the aim of helping organizations to
implement the best methods in resource functions
Human resources including recruitment and selection, training and
development, replacement planning, payroll, personnel management,
human resource dashboards, data and analysis, time and attendance,
.and many other services through web, mobile and cloud technology

MenaITech human capital management systems contain the following

:sub-systems

MenaHR® human resources planning, management and development

system, MenaPay® personnel and payroll management system,
employee/manager services system MenaME®, smart phone application
that enables managers and employees to stay in touch with their
information MenaME-mobile®, and the special technology platform With
modern employee evaluation methods Mena360®, analytics and
decision support system MenaExplorer®, time attendance management
®).system MenaTA®, as well as a mobile reminder system MenaSMS

:MenaITech solutions cover the full range of HR functions starting with

MenaHR®, Human Resources Planning, Management and Development
.System
.MenaPay®, Personnel and Payroll Management System
MenaiLite®, a comprehensive cloud-based human resource
.management system designed for small and medium-sized enterprises
Features that freemium system should provide to our
company
Complete cloud services for payroll automation
Calculate and organize salaries by automating all the different tasks of
salary administration such as calculating tax and social security

Automatic salary calculation for each employee

Automatically calculating employee salaries from deductions or adding
overtime, vacations, or any deductions and rewards

Ease of generating reports

An integrated system for creating and requesting reports, whereby
salary reports are issued to all employees within seconds without any
delay

control panels
Follow up the total and all salary movements of employees
throughout the year from one place
There is also a new system
The system claims that it will meet the needs of our company
MenaPAY® directed him to a streamlined and automatic world of payroll
operations and personnel management, and they mentioned that
organizations today are in dire need of an accurate and effective system
for managing operations related to payroll, and that their application
.indicates that it is accurate and effective in accounts, payroll, etc
Personnel and payroll management
We are keen to make the process of calculating salaries easy and flexible
to emerging projects in different sectors, and our personnel
management system deals with each country in which it is located in
privacy, to ensure that it is local, as it contains a data file for each
country to support different countries, compliance policies, languages
(and currencies) To make the process of calculating salaries in the
highest possible quality and effectiveness, whether locally or
.internationally, or in the various bodies and branches
MenaPAY® solutions
At MenaPAY® we not only manage the daily payroll calculation process, (
but also guarantee you simple and easy-to-implement methods for
processes that usually consume high costs and laborious work. With
MenaPAY®, organizations can create accurate accounts for employees
.containing additional details of their personal and financial data
In order to support your organization and perform calculations
accurately, with minimal effort, maximum control and efficiency, in
addition to basic payroll processes, we offer more complex processes
.such as furloughs, retroactive transfers and provident funds

Software development for our company and technical support

Technical Support
))Nivi Gonzalez and Francis Williams – office staff

Of course, not everyone can deal with the malfunctions that occur in the
company. That is why it is worth half-heartedly every company needs
someone who is ready to provide general technical support for the
malfunctions that may previously hit the company on a daily basis.
Therefore, the nature of the work of the technical support officer is
.office and the practice of self-employment in it
The role of the Technical Support Officer in the company in which he
works includes providing support that consists of assistance and
.maintenance of computer systems, Software, and Hardware

His role is also based on consideration of hardware and software; It

installs, installs, restructures, and updates it as well. This is in addition to
repairing any malfunctions that may occur, such as routine and daily
.failures that may be exposed to equipment and software

Knowing that most of the technical support experts or what they are
called in English Technical Support Specialists work in two basic ways
that aim to provide all assistance and support, whether to the company
.or to customers

Depending on the size of the company, the tasks and responsibilities

that fall on the technical support officer vary. Some companies prefer to
hire a technical support officer to respond to malfunctions related to
computers and equipment only, while other companies want to employ
.him to respond to all kinds of technical faults
Duties and Responsibilities of a Technical Support Officer
He must provide the company with modern technologies and install -1
them as well, including computers, operating systems, programs and
applications
Maintaining the company’s computers and equipment periodically -2
Providing support and assistance to the company’s employees and -3
customers, specifically in technology-related problems, and explaining
the problem to them
Solve technical problems for customers and employees, and then -4
explain the causes of the problem to customers and employees in order
to avoid their occurrence in the future
As well as solving problems that are related to systems and -5
applications
Dispose of damaged equipment and parts and replace them with new -6
equipment
Preparing lists of devices and equipment, and requesting them when -7
they run out from the company
Writing reports to explain the status of the computer hardware and -8
software used in the company
Learn about all new applications and operating systems to implement -9
and apply them
Testing and examining applications and operating systems before -10
applying them in the company
Evaluate applications and operating systems -11
Create files -12
Prepare emails -13
Giving new employees access to the company's systems and -14
providing them with the necessary passwords
Ensuring the electrical safety of all the company’s equipment and -15
devices
Responding to internal assistance such as helping employees and -16
external assistance as customers
Keeping abreast of all new developments and technological updates -17
Maintaining records of customers and employees -18
Analyze call logs so that the technical support officer can spot and -19
solve common problems
Collaborate with specialized engineers and participate in solving the -20
most complex problems
Fulfilling technical support needs
Now, we will present a program that will benefit the technical support of
our company and will make it easier for the technical support employee
.to work, but will meet all the requirements

Accflex
Contracting accounting program, which is one of the accounting
software systems, especially for Accflex, as it is one of the best
accounting programs that will also cover the entire accounting activity of
contracting companies. Contracting accounts program covers all phases
of the project, starting from awarding the bid to the final delivery of the
.project

The contracting accounts program also works in linking all parts of the
ACFLEX accounts programs, and through the contracting accounts
program, you can also make a payment for any sub-extract as well as
collect any extract for the owner, in addition to the contracting
companies accounting program that creates the entries automatically
.without having to enter the entries
The contracting companies accounting and management program from
Acflex Company is distinguished from other accounting programs by
sufficient flexibility that makes it possible to make a change in the
company and switch from the manual work system as quickly as
.possible

The contracting accounts program supports the possibility of importing

from Excel, and the contracting program can be used on more than one
branch and linking all branches to each other with one database, in
addition to the program being provided to all companies, whatever their
size (large - medium - small) this is in addition to a complete system To
control cash movements, starting with warning messages when error
.and alert messages when needed
Features of the contracting company management accounting program

Create a tree accounts directory that includes an infinite number of

master and sub accounts, with the possibility of Amending accounts and
.transferring transactions made on accounts to other accounts

Configure a tree of cost centers with unlimited levels, linking accounts to

cost centers and the possibility of Extracting multiple reports for cost
.centers and an independent income statement at the cost center level

The possibility of creating an infinite number of branches, linking users

to specific branches, and extracting reports
Financial statements at the level of each branch separately, and
aggregated reports at the level of all branches, according to the currency
.used in each branch

The possibility of dividing the fiscal year into more than one fiscal and
tax period, making automatic closing entries and final accounts, and
.extracting tax returns of all kinds
A complete invoice to cover fixed assets and proper accounting
treatment for all movements, including addition, exclusion and
.depreciation

A tight system of internal control by setting the powers of each user

.according to his specializations and tasks

Connect with other subsystems

The contracting accounting program includes a set of other
complementary sub-systems to the system, in order to cover all sections
of the contracting establishments. The sub-systems “interfaces” work
separately, but they are linked to the same database, and therefore
.aggregate reports can be extracted from each sub-system

Managing warehousing transfers and tracking the cost of materials

Which is done directly on projects, or exchange movements through
which certain materials are spent on the project. Thus, the cost of
.projects from raw materials can be tracked with extreme accuracy

Stages of work on the best accounting program for contracting

companies
The accounting program for contracting companies is an accounting
program related to contract accounts, building and construction
projects, and contracting activity, starting from the purchase of bids and
.tenders, until the delivery of projects to the owners

The contracting system works in accordance with the sound accounting

principles followed in the light of international and Egyptian accounting
standards related to contract and construction accounting. The
:contracting accounts program consists of the following main screens
basic data screen
Through the basic data screen, the system is defined by the project
owners and subcontractors, as well as the discounts and additions that
are made on the extracts, whether they are owners’ extracts or the
extracts of subcontractors, such as business insurance discounts, down
.payment and so on

Subcontractors' extracts
Through the subcontractors extracts screen, extracts are created for the
subcontractors against the completion percentages of the works
entrusted to them according to the terms of the contract, where the
subcontractor and the project are selected, and then the extract data is
inserted, and the system automatically deducts the business insurances,
source taxes and other discount items defined in advance on the system,
and in Finally, the extract is translated into the form of a daily entry in
.the general accounts program

owners extracts
Through the owners extracts screen, the extracts submitted to the
project owner are created in proportion to the completion of the
project’s terms in accordance with the contract and the conditions
.booklet

internal control system

The contracting accounts program is based on the internal control
system through the users' powers system and the powers to undertake
.the financial reports related to the activity

Adjusting accounting entries

The contracting companies management accounting program works as a
part of the financial and administrative system of the facility as a whole
interconnected with the general accounts, treasury and stores systems.
.Honestly about the financial position and business results of the activity

Tree configuration of cost centers

The contracting system allows the user to create a tree directory for cost
centers with no specified levels with linking the accounts of expenses
and revenues related to the cost centers “projects” with the possibility
of setting predetermined percentages for the distribution of expenditure
items on projects according to the benefit of each project from the
expenses

Integrated warehouse system

The contracting system works with the warehouse accounting system in
an interconnected manner, as the system allows the user to create
movements to exchange raw materials from stores, building materials
and finishes directly through a movement of exchange on the account of
the project or a group of projects. Various projects The accounting
program also provides a set of reports related to item balances,
.settlement movements, purchase and sale

LiveAgent
Let's get to know LiveAgent - Multi-Channel Communication Platform
As our company will give the right help desk tool to increase our
productivity and also spend a shorter time in fulfilling and processing
customer requests, and our customers can also reach us from anywhere
as well

live chat
The live chat feature can help us provide instant service to our clients or
visitors as well, LiveAgent will also rank as one of the fastest live chat
.services available to us

call center
The platform also includes a help desk as it is high quality as well as a call
center and customers still also want to contact agents by phone as well,
even now, and help desk solutions will also offer more than just a basic
call center, and this is something that will change somewhat from Our
.company to the best

knowledge base
As it is a repository of information produced by the company and used
to help its customers when their agents are not available, self-service
options are also becoming increasingly common among businesses
.today

forum
As Wright Forum is another excellent option for self-service, our work
.can create a LiveAgent forum and for internal or even external purposes

Customer Portal
Where the customer portal or the self-service portal is a very good way
to provide a seamless customer experience and also 24/7. Where the
LiveAgent customer portal will allow our customers to register or log in
and have access to answering their inquiries or even tracking their
.inquiries

Fully multilingual
It will also allow support agents and customers to use their native
language smoothly and easily so that our customers feel confident in
their communications, as LiveAgent will be translated in more than 40
languages and this is helpful to our company and will also allow us to
fully customize each special character or character in the application
:Sources and references
https://www.liveagent.com/help-desk-software/?
utm_source=capterra&utm_medium=cpc&utm_campaign=help-
desk&utm_source=capterra#capterra
https://www.mintsd.com/?capterra=capterra