) 702-3466 * CARL F.

HANSLEY 121 White Ashe Drive East, Asheville, NC 28803

* (828) 702-3466 * ch749e08@westpost.net
___________________________________________________HANSLEY
___________________________________
MULTI-RESTAURANT SUPERVISOR
Multi Restaurant Supervisor a" Contract Administration a" Budget Officer
Staff Recruiter & Trainer a" Corporate on-Site Representative
Forward thinking, outcome-oriented, energetic and dependable manager with techni
cal prowess, proven leadership, highly developed communication skills and years
of management success throughout the Eastern Seaboard and Southeast. Coordinated
up to 100 sites simultaneously, with up to 200 workers and budgets of $4,000,00
0. Innovative, resourceful and inventive. Identify opportunities and consistentl
y achieve objectives. Adapt leadership style to situations and people
BUSINESS MANAGER a"OWNER a" RESTAURANT - CONSTRUCTION
RESULTS-DRIVEN,PERSUASIVE in Business & Restaurant Professional with 30+ yearsa
leadership experience driving and facilitating revenue growth, cost reduction,
and customer satisfaction and retention in highly competitive business markets f
or start-up, turnaround, high-growth, and mature organizations * Diplomatic and
expeditious problem solver with the ability to conceptualize and generate new id
eas, analyze problems, and develop inventive solutions * Entrepreneurial underst
anding of how information is organized and business processes work * Team builde
r with a knack for matching the right person to the right job. Able to train ski
lled or unskilled staff to produce a judicious return on investment, tailoring t
he lesson to the audience with a variety of techniques (visual, auditory, kineti
c) to get their attention, keep them involved, and help them retain the informat
ion they have learned * Track record of successful collaboration with profession
al, non-professional, skilled and unskilled people from all backgrounds * Effici
ent advocate and teacher * Quick and able student of new products and informatio
n.

AREAS OF EXPERTISE for RESTAURANTS

Risk Management Workers Compensation
Business Development Public Relations & Special Event Plannin
g
Team Leadership New Menus Items
Project Management/Coordination Serve Safe Administrator
Contract & Price Negotiations Strategic Planning
Fund Raising Start-Up Operations
Customer Relationship Management High Impact Prese
ntations (Seminars, Conferences)
Staff Training & Development Serve Safe I
nstructor
New Location Et
hical Professional Practices
Contacting P/L Fo
od Costs
Labor Costs
REGIONAL/FACILITIES/DIRECTOR OPERATIONS
TGI a" Fridayas Restaurant
Demonstrated strong planning, organizing and leadership skills to propel aggress
ive facilities expansion. Directed daily operations and supervised construction
for 30 stores. Established policies, strategic plans and guidelines. Set priorit
ies for multiple, simultaneous staff activities to consistently meet service goa
ls, management objectives and quality performance standards.

Carl F. Hansley
Page 2 Implemented safety procedures that saved TGI Frida
yas over 5 Million dollars in accidents
* Managed and monitored budget of $200,000 to $500,000 per store
* Achieved completion of new stores construction within project time-frame of 18
0 days.
* Formulated comprehensive promotions plans: designed approaches to maximize cus
tomer satisfactions: spearheaded marketing of stores to achieve sales exceeding
3 million dollars
CAREER TRACK
Vice President of Restaurant Operations
1991 a" 2010
HEALTH CONSULTANT
* Administrative food services support to comply with all local and state sanita
tion standards, licensing guidelines and nutrition recommendations. Reviewed all
menus and translated recommendations into an easy to understand menu format.
* Developed nutrition education and life skills training according to the specia
l needs of employees.
* Met with customers to review any nutrition education and/or special nutritiona
l ingredients customer would need in preparing their meals. (ie. food allergies
and/or diabetic Type 1 and 2).
Volunteered for Biltmore Baptist Church
2008-2010
Redesigned Restaurant & Nutritional Menu
I have developed the following restaurants: VP of Operations
1991 a" 2009
2 GUYS PIZZA 2005- 2009- Sold
BACK STREET GRILLE 2004-December, 2005 a" Sold
RAYS DOWNTOWN BLUES 1996-1998 - Sold
FJ OaDONNELLS IRISH PUB 1995-1998 a" Sold
ICE BOX GRILLE 1991-2002 a"Sold
PASTA PAZZAZZ 1980-1982 a"Sold
CAF MONTAGE 1979-1984 - Sold
In these restaurants I was responsible for operating, designing architecturally,
developing nutritional menus, safety procedures, safe food, and handling proced
ures.
Other employment:
TGI FRIDAYS a" Dallas, TX 1984-1987
Regional Facilities Director
TGI FRIDAYS a" Boca Raton, FL 1983-1984
Operations Manager a" Multi million dollar store
CHUCKaS STEAK HOUSE 1974-1979
 General Manager
Volunteered conducting cooking and nutrition classes to the elderly. 1979-1980
EDUCATION Health Education
Master of Science Bachelor of Science: Foods & Nutrition in Health Ed.
Health Education & Public Health & Safety Certified North Ca
rolina K through 12
University of Southern Connecticut, New Haven, CT. Serve Safe Certified ins
tructor level instructor
CARL F. HANSLEY 121 White Ashe Drive East, Asheville, NC 28803 * (828