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Unilever 2
Contents
1 Introduction..............................................................................................................4
1.1 Organization.....................................................................................................4
1.2.1 Customers/clients.......................................................................................5
1.2.2 Competitors................................................................................................5
1.2.4 Suppliers.....................................................................................................5
1.3.1 Sustainability..............................................................................................6
1.3.2 Digital.........................................................................................................6
1.3.3 Biological...................................................................................................6
2.1.1 Opportunities..............................................................................................6
2.1.2 Challenges..................................................................................................7
4 Internal processes.....................................................................................................8
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5 Strategy....................................................................................................................9
7 Policies...................................................................................................................11
8 Organizational activities........................................................................................11
10 IP in the organization.........................................................................................12
11 IP importance.....................................................................................................12
12.5 Rivalry:.......................................................................................................13
13 Conclusion..........................................................................................................13
14 References..........................................................................................................14
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1 Introduction
As everyone knows all the organizations play an important role in the development of their
country's economy. The government also supports these organizations for the smooth running
of their process and their policies. These organizations tackle all types of problems in a very
respective manner with a certain ease. These types of the organization make their reputation
and existence very well among various countries to a certain extent and no organization can
1.1 Organization
Unilever is one of the highly influential brands of the present day. This brand started its
journey in the United Kingdom and now the organization is one of the biggest multinational
ventures not only in UK but in the whole world. They started their business in 1929 and
produced different daily use products and captures the entire market within no time
survive without modern and upcoming technologies (As, 2020). After the evolution of
technology, they were also moved towards the modern’s tools and equipment which were
quite helpful in the production of the various elements and valuable products.
The one major element in any organization is the internal and external environment. This
plays a key role in the development of the organization. Unilever played a serious attention
towards the internal and external environment in order to get success all over the globe to a
certain level (Zaynullina, 2020). The internal environment of the organization is quite better
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because their internal factors can easily be resolved with certain precautions but the external
environment is quite competitive because of the several reasons. The external environment
includes:
1.2.1 Customers/clients
Usually, many customers buy Unilever products on daily basis because of the quality of the
product but the organization has to maintain the quality for the retention of the existing
customers.
1.2.2 Competitors
In the existing market, there are many competitors of the Unilever brand but due to
innovative strategies, Unilever always remains and maintained number one spot in the entire
linked with the government by suitable policies, so these organizations tackle any type of
unwanted occurrence with the support of the government (Birahim, 2020). Unilever brand
always indulges with the government policies and maintain the ISO standards in order to
1.2.4 Suppliers
Unilever makes an effective communication with all the recognized suppliers in order to
overcome the problem of lack of supplies during the production of valuable products.
When the organization is well known, then there is also a great competition among various
1.3.1 Sustainability
Unilever makes a strong research in innovation in order to produce the most reliable and
1.3.2 Digital
The better quality tools and automated machines are used by the Unilever brand for the
1.3.3 Biological
Unilever also looks at the biological factors while making any type of product in order to
When the organization enters in the marketplace, many threats and opportunities are available
for many organizations. Unilever often faces and tackles many circumstances in order to
create balance in the competitive market. Some of the opportunities and challenges are
mentioned below:
2.1.1 Opportunities
The most important opportunity of the Unilever brand is the strong bonding between the
product and the customer which maximize the profit level in the global market, another
opportunity for Unilever brand is the access of identification of the customer need and
competitor marketing strategies in order to produce the updated product and well-organized
marketing campaign for the better reach (Cheng, 2021). The most important opportunity is
the achievement of a government certificate for the proper sales of the product without any
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type of hesitance in any particular country. On-time delivery of the product and increment of
sales is another opportunity for the Unilever brand. The interest of the huge individuals for
the employment in this huge brand is one of the greatest opportunities of the Unilever
organization. Unilever brand always makes a certain differentiation in their product in order
2.1.2 Challenges
The major challenge that Unilever face is the threat of the customer dissatisfaction due to the
lack of quality in the product (The External Factors of the Unilievers PLC LTd, 2022). Then
another challenge is the competitor which produced similar products and make changes in
their marketing strategy at any time for their sales and these challenges can only be overcome
by the use of modern technology. The main challenge is the acceptance of the government on
a certain policy because of there are certain restrictions on the sales of some particular
product by the respective country's government (Lawrence etal., 2019). Sometimes suppliers
failed to supply the essential product to the desired market within the required time so there is
a great risk of customer decievement with the product. The increment of salary of the
The structure of the Unilever is quite simple in order to attract more customers as possible.
The structure of the Unilever brand is divided into three parts which is mentioned below:
Unilever divides its products according to their categories in order to produce, operate and
manage the entire product individually (Wati, 2020). It is sometimes difficult to manage all
the different categories of product at a single time, so the Unilever organization divide the
products according to their functionality. Some of the product type divisions are: personal
All the organizations have some certain group of sectors, through which the product is
reached toward its final stage. Each sector or department has its own goals and they work
The following are the corporate executive teams in Unilever’s organizational structure:
1. Chief Executive
2. Human Resources
4. Supply Chain
5. Refreshment
6. Personal Care
7. North America
8. Home Care
9. Finance
10. Legal
11. Foods
13. Europe
Many organization develops their strategies according to the different geographical regions.
Unilever makes those products that are essential and affordable for the people of the desired
country or region (Jose, 2021). Unilever has focus on three main regions which are Asia,
4 Internal processes
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The internal processes are the processes through which all the products pass before reaching
marketing, sales, collaboration, innovation, and sourcing (Sivakumar, 2021). All the internal
5 Strategy
Strategy is quite essential for any type of organization. If any organization makes a business
plan without any competitive strategies, this will might cause problems during various stages
of the production (Suryana, 2021). Unilever makes remarkable strategies in the past in order
The marketing strategy of the Unilever brand is quite impressive and they usually use market
Market segmentation
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A marketing mix is introduced in order to make suitable marketing for the sales of the desired
product. Many organizations follow the marketing mix in order to attain a certain level. In a
similar way, Unilever makes a remarkable business with the practice of the marketing mix
concept. First here is the discussion of the marketing mix and the well-known marketing
strategies (Thabit and Raewf, 2018). There are 4 ps of marketing which are: price, place,
promotion ad product. Firstly the price, this is the concept that all the organizations ask for a
suitable price of the product from the consumers in order to earn more. Secondly, the place of
where the product is manufactured and where the product is sold must be suitably organized
and designed respectably according to the desired situation. Thirdly, promotion this concept
is used in order to aware the people regarding the product and make them realize that the
product is quite suitable for them by making proper advertisements (Ferrarini, 2021). At last,
the most important marketing mix is the product and the revenues are mostly dependent upon
the product because the quality of the product effectively contributes to the sales of a product
on large scale. Here is the complete brief of the marketing mix of Unilever.
Marketing mix
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7 Policies
The policies of the Unilever are quite essential for the improvement in the particular type of
product. Some of the policies are action to the climate, a waste-free world, positive nutrition,
and respect for the human rights (Our policies, 2022). With the help of these policies
Unilever develop an exceptional image around the world and prove to themselves that they
8 Organizational activities
The organizational activities are the activities that are performed separately within the
management, scheduling, and Maintenance (Chebiego and Kariuki, 2018). All the
organizational activities are necessary in order to maintain an essential position in the market.
The working individual of the Unilever organization played an important part in the
development of this huge business empire. The main roles were played by the managers and
leaders. The role of the managers is to maintain balance in all the departments of the
organization. The departments of the Unilever brand are finance, product design, staffing,
forecasting, and operations (Nahar and Zayed , 2019). These are all the departments in which
the responsible managers play their role and take the organization to the next level. The most
responsible role in the reputation of the Unilever brand is the role of the leaders. Leaders are
very much different from the managers because they lead and direct the team from the front.
In this organization, the leader acts as a coach and guides the employees regarding the
organization's mission confidently and smoothly (Alsubiei, 2021). The main role of the leader
10 IP in the organization
Intellectual property in business is the keen and the most important element of the
organization, element that is the base of the growth of the organization (Bannerman , 2020).
In the business world, intellectual property is commonly known as the trademark and patent
of the organizational product. Unilever has a trademark which is the core identification of the
Unilever brand.
11 IP importance
It is important in the business world because this will protect the business from the other
competitors, this will make the product licensed, IP provides new and modern product to the
customers and IP play an essential part in the marketing and branding of the product
(Chudasama and Patel, 2021). In the same way, IP is quite much important for further
Sometimes many organizations face some threats in terms of the new ventures when any new
organization came into the existing market. This will create so much trouble for the existing
top-ranked organization to maintain its position (Bruijl, 2018). Unilever tackles this problem
by innovating their product with the help of upcoming techniques, modern machines and by
maintaining the scale of cost in order to take hold of the existing market share. By building
more capacity of production, no one can even think to compete with them in the entire market
place.
The power of the supplier of the raw material is quite dangerous. The product is solely
dependent upon the raw materials of the designated suppliers. The supplier usually increases
their profit margins by making negotiations with the organizations which sometimes creates a
great loss to the organization's financial structure. Unilever minimizes this threat by making
The buyers also create some serious problems for the organization to remain stable in the
existing market (Isabelle et al, 2020). Every time they want the new and updated product,
Unilever tackles this problem by developing of new and more innovative products
consecutively.
The threat of the substitute product is quite dangerous as compared to many threats. When a
substitute product comes into the market and meets similar Customer’s needs, this will
directly make an impact on the industry revenue (Bruijl, 2018). By understanding the core
need of the customers, Unilever easily removes this threat. The most appropriate solution that
Unilever develop is by increasing the switching cost of the customers in order to cover up
12.5 Rivalry:
When there is two similar product of two different organization; this will create an intense
problem for both organizations. In the battle of two similar products, both organizations face
a great loss of revenue. Unilever manages this kind of threat by maintaining and collaborating
with the competitor in the market (Ullah, 2021). Another solution which Unilever introduces
is: By building a certain differentiation of product and by building and managing the scale
13 Conclusion
All the organization has their own perspective. They follow different methods in order to
attain a certain position in the respective market. Unilever makes certain innovation strategies
like making individuals fit. Nowadays Unilever makes a research regarding healthier food in
order to increase the lifecycles of the human beings by providing the essential need in their
products. The second strategy of the Unilever is providing the flexible employment to all the
employees. Unilever becomes a brand because of the peaceful working environment of the
organization soon gets their desired position. There are some more innovative steps have
been taken by the Unilever brand in order to look more prominent in the business market.
Unilever is now making meat from plants by innovative and modern techniques which are
now going popular all around the world. The evolution in dove is the most popular innovation
of the present time, now dove moisturizer is available in the market which gets popularity
within no time. Nowadays Unilever is making an innovation in the recycling of the plastic
material in order to overcome the issue of unusable plastic. In this way, Unilever is moving
forward in the cosmetic industry and building itself as a strong competitor in the entire global
market.
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14 References
pp.731-741.
Bannerman, S., 2020. The World Intellectual Property Organization and the
Birahim, S.A., 2020. Internal and external factors of Nestle and comparison with
Unilever.
Bruijl, G.H.T., 2018. The relevance of Porter's five forces in today's innovative and
Chebiego, C. and Kariuki, P., 2018. Strategic firm level factors and performance of
Conference on Economics, Management, Law and Education (EMLE 2020) (pp. 280-284).
Atlantis Press.
Isabelle, D., Horak, K., McKinnon, S. and Palumbo, C., 2020. Is Porter's Five Forces
Framework Still Relevant? A study of the capital/labour intensity continuum via mining and
Jose, J., 2021. Analyzing the necessity and impacts of organizational culture on the
Springer, Dordrecht.
https://www.unilever.com/planet-and-society/sustainability-reporting-centre/our-policies/
SSRN 3939738.
Suryana, A.F., 2021. The effect of global market strategy and consumer behaviour
Pelita Harapan).
Thabit, T. and Raewf, M., 2018. The evaluation of marketing mix elements: A case
The External Factors of the Unilievers PLC LTd. (2022). Available at:
https://www.linkedin.com/pulse/external-factors-unilievers-plc-ltd-vasana-gunasekera/
Ullah, N., 2021. A Comparative Analysis between Unilever and Johnson & Johnsons.
Zaynullina, D., 2020, July. The impact of the implementation of an innovative project
on the effects arising in the internal and external environment. In IOP Conference series:
materials science and engineering (Vol. 890, No. 1, p. 012176). IOP Publishing.