PATRICK NEIL HANSBERRY

ph9f6eb2@westpost.net

OBJECTIVE:
To obtain a challenging career opportunity with a growth oriented organization s
eeking an individual with proven people skills, superior work ethic, and strong
desire to succeed.

PROFESSIONAL PROFILE:
*Management - Hands on manager with good communication and personal skills. Soli
d background in planning and making sure goals are not only met, but exceeded. C
ontinuously looks for ways of doing things better. Deep sense of loyalty
*Team Building - Motivational and has experience in hiring, training, inspiring
and developing people in order to get the job done effectively

EXPERIENCE:
2006 - 2010 Fed Ex Ground, Nashville, TN
Sort Manager
*Supervision of 15 managers and over 200 employees
*In charge of entire operations for Day and Twilight sorts
*Increased injury frequency from 14,000 man hours to 48,700 man hours and became
the safest hub and 2nd safest hub two years in a row
*Reduced turnover from 276% to 101%
*Increased productivity from 108 to 123
*Helped win first Hub Challenge for Nashville (best hub in the country) by excee
ding all previous goals for that year
*Received several rewards: Sort Manager of the Quarter; Sort Manager of the Yea
r; Northern Star Award; Purple Promise Shining Star Award
1999 - 2006 Fed Ex Ground, Nashville, TN
Service Manager
*Supervised twenty to thirty employees
*Responsible for supervision of loading and unloading trucks
*Responsible daily for getting direct labor hours above goal
*Responsible for running above goal in misload frequency of packages shipped
*In charge of hiring and training package handlers
*Accomplishments include decreased labor turnover, as well as, decrease in injur
y report of package handlers
*Received various awards: Service Manager of the Month; Quality Advocate of the
Month and Human Resources Advocate of the Month; Member of Safety Team and Serv
ice Manager Retention Team
1993 - 1999 United Parcel Service, Nashville, TN
Team Leader/Trainer/Pick-Off/Loader
*Supervised belt operations with up to twelve employees
*Pick-Off experience with eight different belts on the outbound side of operatio
ns which required knowledge of all zip codes for these areas
*Responsible for loading trucks
*Trained on Training Belt
*During internship, researched hiring processes and training procedures for new
applicants from the interview to seniority status; drafted a paper describing hi
ring processes and training procedures; researched pilot program and air service
s
*Received Employee of Month award several times for loading trucks
EDUCATION:
Middle Tennessee State University, Murfreesboro, TN
*Bachelor of Science, Aerospace (Pro-Pilot), Commercial Aviation Major, Computer
Information Systems Minor, December 2001, GPA 3.4

REFERENCES FURNISHED UPON REQUEST