EMERGENCY MANAGEMENT

PLAN

Acute Infectious Disease - COVID-19

DOCUMENT REFERENCE AND VERSION NUMBER

Effective Date 01-04-2020 Supersedes

Action Name / Position Signature Date

Prepared by Raja Nabeel Zafar / Safety Officer 01-04-2020

Reviewed M.Suliman Osman / HSE Manager 01-04-2020

 REVISION HISTORY

S.No Revision Documented by Summary of revision(s)

Date Pages
1.0
2.0
3.0
4.0

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OUTBREAK RESPONSE TEAM CONTACT DETAILS

HEALTH, SAFETY AND ENVIRONMENT

M. Suliman Osman +971 50 5234853
HUMAN RESOURCES

Denzil Monteiro +971 50 9415006

OTHER PERSONS INVOLVED

Prem Singh (Project Manager) +971 50 5991174

Raja Nabeel Zafar (Safety Officer) +971 50 3209489

NOVEL CORONAVIRUS (COVID-19) HELPLINE UAE

Ministry of Health and Prevention 800 111 11

Knowledge and Human Development Authority 800 5432 ext. 4
Department of Health Abu Dhabi - Estijaba 800 1717
Dubai Health Authority 800 342
EXPO Authority 800 1 2020
EMERGENCY SERVICES

Ambulance 998

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TABLE OF CONTENTS

REVISION HISTORY...........................................................................................................1
OUTBREAK RESPONSE TEAM CONTACT DETAILS..................................................2
1. INTRODUCTION........................................................................................................4
1.1. PURPOSE........................................................................................................................5
1.2. SCOPE.............................................................................................................................5
1.3. EMERGENCY MANAGEMENT PLAN OWNERSHIP...............................................5
1.4. DEFINITIONS.................................................................................................................6
1.5. REFERENCE DOCUMENTS.........................................................................................8
2. LEGAL CONTEXT...................................................................................................10
3. CORONA VIRUS (COVID-19).................................................................................12
3.1. CAUSE.............................................................................................................................12
3.2. TRANSMISSION................................................................................................................12
3.3. SYMPTOMS......................................................................................................................13
3.4. DIAGNOSES.....................................................................................................................13
3.5. TREATMENT....................................................................................................................13
4. EMERGENCY MANAGEMENT MODEL.............................................................14
5. PREVENTION...........................................................................................................16
5.1. GENERAL PRECAUTIONS.................................................................................................16
5.2. ADDITIONAL PRECAUTIONS............................................................................................16
5.3. Emergency Response Plan ………………….
………………………………………………………….17
6. PREPAREDNESS......................................................................................................17
7. RESPONSE.................................................................................................................18
7.1. EMPLOYEE RETURNS FROM LEAVE ABROAD................................................................18
7.2. EMPLOYEE REPORTS NOT FEELING WELL OR IS SUSPECTED FOR COVID-19 DISEASE
19
7.2.1. ACTIONS TO BE TAKEN BY THE EMPLOYEE............................................................19
7.2.2. ACTIONS TO BE TAKEN BY THE MANAGER.............................................................19
7.3. EMPLOYEE IS DIAGNOSED POSITIVE FOR COVID-19...................................................20
7.3.1. ACTIONS TO BE TAKEN BY HEALTH CARE PROVIDER.............................................20
7.3.2. ACTIONS TO BE TAKEN BY THE MANAGER (HOD).................................................20
7.3.3. ACTIONS TO BE TAKEN BY HR MANAGER..............................................................21
7.3.4. ACTIONS TO BE TAKEN BY SERVICE PROVIDERS....................................................22
7.4. REMOTE-WORK PLAN....................................................................................................23
7.4.1. EMPLOYEE IN SELF-QUARANTINE AFTER RETURNING FROM LEAVE ABROAD........23
7.4.2. “VULNERABLE’ EMPLOYEES...................................................................................23
7.4.3. OPERATIONS SUSPENDED FOR UNKNOWN PERIOD OF TIME....................................24
8. RECOVERY...............................................................................................................25
8.1. EMERGENCY RECOVERY........................................................................................25
8.2. POST EMERGENCY EMPLOYEE WELFARE..........................................................25

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1. INTRODUCTION

In a globalizing world, emerging and acute infectious diseases are easily transported and
transmitted around the globe. As a regional and international hub for commerce and tourism
the United Arab Emirates may be exposed to numerous infectious diseases locally or through
introduction by international travelers, including Ebola, Marburg, pandemic and avian
influenza, Middle East Respiratory Syndrome Coronavirus (MERS-CoV), Severe Acute
Respiratory Syndrome (SARS), or other unknown emerging infectious diseases as well as
outbreaks of established diseases such as measles.

From time to time, with unpredictable frequency, these aforementioned influenza viruses will
emerge and spread rapidly across the world, potentially causing an influenza pandemic.

The World Health Organization (WHO) characterized the COVID-19 disease a pandemic on
March 11, 2020. A pandemic is defined as:

“… a worldwide spread of a new disease. An influenza pandemic occurs when a new

influenza virus emerges and spreads around the world, and most people do not have
immunity.”

Currently, the world is affected by the COVID-19 disease outbreak. The outbreak originated
towards the end of December 2019 in Wuhan, China, and has been linked to a large seafood
and animal market. Since then the virus is rapidly spreading around the world.

Given the current developments this plan is non-exhaustive and does not cover all situations
across Kinden Corporation. This plan shall be read in conjunction with the latest relevant
advisories issued by World Health Organization, Ministry of Health (UAE), Dubai Health
Authority, and Abu Dhabi Public Health Centre. Where applicable, users of this plan are
advised to seek advice from Kinden Corporation Outbreak Control Team.

In case you have any questions regarding COVID-19 disease contact Mr. Osman, HSE
manager. In case of any queries related to the implications of the COVID-19 disease (HR
related) contact Kinden Corporation HR team.

Due to the evolving situation of the COVID-19 disease, changes to this plan are invertible.

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1.1. PURPOSE
The Acute Infectious Disease - COVID-19 Emergency Management Plan supports the Kinden
Corporation with the following:

 Minimizing COVID-19 disease health risks to Kinden Corporation employees;

 Minimize the risk of workplaces where organization can become a node of spread of the
COVID-19 virus;
 Ensure a plan is in place to prevent, prepare, respond, and recover in case employees of
Kinden Corporation are absent or on leave or returning from leave diagnosed with
COVID-19 disease and/or quarantined; and
 Ensure alternative arrangements are made so that business operations continue.

1.2. SCOPE
The plan covers emergencies as a result of the COVID-19 outbreak and is drafted in
accordance with Federal and Local regulation (chapter 2).

1.3. EMERGENCY MANAGEMENT PLAN OWNERSHIP

This document remains the property of Kinden Corporation HSE department. It will be
reviewed and updated by Kinden Corporation HSE Manager as frequently as necessary for as
long as the COVID-19 disease outbreak is a threat to our employees, and our business at
large.

A current copy of this Emergency Management Plan will be readily available with Head of
Departments of organization.

No amendments are to be made to this Emergency Management Plan without prior

authorization of Kinden HSE Manager.

For questions about the Acute Infectious Disease - COVID-19 Emergency Management Plan
or about an unique situation that is not covered in this plan, need additional emergency
information, or would like to suggest or provide a feedback, contact Kinden Corporation HSE
Manager at Osman@kindenuae.com or +971 50 5234853.

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1.4. DEFINITIONS

The following terms and acronyms are used throughout the Emergency Management Plan.

Terms or acronym Description

COVID-19 Acronym for Corona Virus Disease 2019. A mild to severe
respiratory illness that is caused by a coronavirus (severe acute
respiratory syndrome coronavirus 2 of the genus Beta
coronavirus), is transmitted chiefly by contact with infectious
material (such as respiratory droplets), and is characterized
especially by fever, cough, and shortness of breath and may
progress to pneumonia and respiratory failure.

Emergency A serious, unexpected, and potentially dangerous situation

requiring immediate action.

A situation declared by concerned authorities such as Civil

Defense, Police, Health Authorities, National Disaster Management
or at initial stages by facility management as “Emergency” where
people need assistance and moved to safety. Such an “Emergency”
can be a situation created by natural disasters such as earthquakes,
floods, storms or accidental events such as fire accidents or
outbreak of viral infections or manmade situations such as arson,
terrorism and criminal.

EMP Acronym for Emergency Management Plan. A plan containing

systematic instructions and procedures that clearly detail what
needs to be done, how, when, and by whom before and after the
time and anticipated emergency event occurs

Infectious disease A disease transferable to others by human beings or by animals,

insects, foodstuffs, places or other things and substances
contaminated by the microbes and toxins of the infectious disease.
Also known as Communicable disease or Contagious disease

Mitigation The lessening or limiting of the adverse impacts of hazards and

related disasters.

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Pandemic A worldwide spread of a new disease. An influenza pandemic
occurs when a new influenza virus emerges and spreads around the
world, and most people do not have immunity.

Prevention The outright avoidance of adverse impacts of hazards and related

disasters.

Self - quarantine To refrain from any contact with other individuals for a period of
time (such as two weeks) during the outbreak of a contagious
disease usually by remaining in one's home and limiting contact
with family members

WHO Accronym for World Health Organization.

Table 1. Definitions

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1.5. REFERENCE DOCUMENTS

The following documents have served as a reference and support this Emergency
Management Plan.

The Cabinet of United Arab Emirates

 Ministry of Labor and Social Affairs, Federal Law No. 8 on Regulation of Labor
Relations, 1980
 Ministry of Health, Federal Law No. 27 Concerning the Prevention of Communicable
Diseases, 1981
 Ministry of Labor and Social Affairs, Ministerial Order No. 32 for the Protection of
Workers from Risks of Work, 1982
 Ministry of Health & Prevention, Federal Law No. 14 of 2014 (replacing Federal Law
No. 27 of 1981) and Executive Decree No. 6 of 2016 concerning communicable disease
prevention.

The Supreme Council for National Security, National Emergency Crisis and Disaster
Management Authority (UAE)
 Business Continuity Management Standard (Guidelines), 2015
 Business Continuity Management Standard (Specifications), 2015

Abu Dhabi Occupational Safety and Health Center (UAE)

 Management System Elements, Element 6 – Emergency Management, 2017
 Code of Practice 4.0 – First Aid and Medical Emergency Treatment, 2018
 Glossary of Terms, 2019

Ministry of Health & Prevention | Department of Heath

 Information bulletin in 7 languages: Here are some information about Coronavirus
Disease (COVID-19), 2020
 Home / Institutional Quarantine Guide for COVID-19 (for official use), March 17, 2020

The Supreme Council for National Security, National Emergency Crisis and Disaster
Management Authority (UAE)
 Business Continuity readiness Guidelines for UAE Organizations in the event of the
Novel Coronavirus (COVID-19), 2020

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Abu Dhabi Health Centre
 Novel Coronavirus (2019-nCOV) alert, ADPHC-DG/C/01-/2020, January 21, 2020
 Novel Coronavirus (2019-nCOV) alert, ADPHC-DG/C/02-/2020, January 30, 2020

Dubai Health Authority

 Novel Coronavirus (2019-nCOV) alert, DHA/OUT/2020/0000356, January 23, 2020

World Health Organization

 International Health Regulations (third edition), 2005

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2. LEGAL CONTEXT

Health and Safety, and more specifically emergency response laws and requirements are
governed by both the Federal Law of the United Arab Emirates (UAE), which applies to all
seven emirates, and Local Laws, Decrees and Codes of Practice, which are confined to the
emirate in which they are enacted.

The principal law governing entities and employees in relation to health and safety is Federal
Law No. 8 (1980) as amended (‘Labor Law’). The Law requires each employer to provide
appropriate safety measures to protect workers against hazards of occupational injuries and
diseases that may occur during work, and also against fire and other hazards that may result
from the use of machines and other equipment. In turn, the Law requires from employees, that
they shall use protective equipment and clothing supplied to him for this purpose, shall
comply with all instructions given by the employer to protect him against hazards and shall
refrain from taking any action that may obstruct the enforcement of such instructions.

In addition to the Federal Law, Ministry of Interior, The National Crisis Emergency and
Disasters Management Authority (NCEMA) and the Executive Council of the Emirate of Abu
Dhabi, or Dubai for those properties located in the Emirate of Dubai, have issued additional
Laws, Decrees and Codes of Practices related to emergency management.

All Laws, Decrees and Code of Practices have in common that all entities regardless of their
size and activity must be ready to respond to emergencies, i.e.:

 Designate a person to be overall responsible for safety for the property and designate
persons to be responsible for specific (group of) buildings / areas within the premises;
 Prepare an Emergency Management Plan (EMP) that is appropriate to the size and nature
of the activities;
 Ensure that every employee receives information, instructions and training in safety
(emergency response) in accordance with their duties;
 Organize a planned and documented evacuation drill at least once a year;
 Ensure that all safety systems are regularly inspected and maintained by suitable
qualified persons;
 Have a regular risk assessments carried out and action the findings of the risk
assessment.

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In addition to the above, under Federal Law No. 14 of 2014 (replacing Federal Law No. 27 of
1981) and Executive Decree No. 6 of 2016 concerning communicable disease prevention the
“intentional behavior that results in spreading an infection” is a criminal offence (article 31).

Implementation of and compliance with Federal and Local requirements is the sole
responsibility of employers and/or property owner.

Note: Information contained in this Emergency Management Plan has been prepared as
guidance and safe practices for emergency response and created with the best information
available. As such, it is recognized that as an emergency unfolds and new information
becomes available, decisions and actions may be different than the plan envisioned at the
time it was written.

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3. CORONA VIRUS (COVID-19)

3.1. Cause
Coronavirus disease (COVID-19) is an illness that can affect the lungs and airways. It's
caused by a virus called coronavirus. As a type of virus and as a group, coronaviruses are
common across the world. The current type, COVID-19, is a new strain of coronavirus first
identified in Wuhan City, China in December 2019.

The current understanding about how the COVID-19 virus spreads is largely based on what is
known about similar coronaviruses. As COVID-19 is a new disease, there is more to learn
about how it spreads, the severity of illness it causes, and to what extent it may spread
globally.

Similar to other types of coronaviruses, the incubation period of COVID-19 disease is

between 2 to 14 days. This means that if a person remains well 14 days after contact with
someone with confirmed coronavirus, they have not been infected.

3.2. Transmission
For the moment the virus is thought to spread mainly from person-to-person who are in close
contact with one another (within about 1 meter). It is furthermore likely that the risk increases
the longer someone has close contact with an infected person.

Respiratory droplets produced when an infected person coughs or sneezes containing the
virus are most likely to be the main means of transmission. There are 2 main routes by which
people can spread COVID-19 disease:

 Infection can be spread to people who are nearby or possibly could be inhaled into the
lungs; and
 It is also possible that someone may become infected by touching a surface, object or the
hand of an infected person that has been contaminated with respiratory droplets and then
touching their own mouth, nose, or eyes (i.e. touching door knob or shaking hands then
touching own face). From the 2 main routes of transmission this is not thought to be the
main way the virus spreads

There is currently little evidence that people who are without symptoms are infectious to
others.

There is no perceived increase in risk for handling mail, items or packages.

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3.3. Symptoms
The following symptoms may develop in the 14 days after exposure to someone who has
COVID-19 infection:

 Fever;
 Cough; and
 Difficulty breathing

Generally, these infections can cause more severe symptoms in people with weakened
immune systems (i.e. elderly people, and those with long-term conditions like diabetes,
cancer and chronic lung disease).

3.4. Diagnoses
A nose swab, carried out by a certified medical institution, can be done as early assessment of
the virus. The nose swab is then analyzed in a laboratory. Result can be readily available
within 48 hours.

3.5. Treatment
At present, there is no treatment vaccine available to cure for COVID-19 disease. Instead, the
best treatment for the virus is by providing good nutrition and hospital care to let the patient
recover. This is likely to work for a vast majority of patients.

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4. EMERGENCY MANAGEMENT MODEL

Being ready to respond to an acute infectious disease (COVID-19 disease) requires engaging
in a continuous cycle of activities that focuses on four (4) phases during the pre-emergency
planning: Prevention / Mitigation, Preparedness, Response, and Recovery (figure 1). The four
(4) phases often overlap and steps taken in one phase will directly impact how the next phase
will progress.

Prevention / Mitigation includes all activities that attempt to avoid or prevent a COVID-19
disease outbreak or reduces the chance of such an outbreak happening (prevention), or
reduces the impact of COVID-19 disease outbreak (mitigation) (chapter 5).

Preparedness combines planning and training for response, such as the development of this
Acute Infectious Disease - COVID-19 Emergency Management Plan, (awareness) training for
employees, and service provider employees (chapter 6).

Response addresses the short term impact of COVID-19 disease outbreak. This includes
immediate actions taken to protect life (chapter 7).

Recovery includes all activities that focus on restoring the situation after an acute infectious
disease emergency to normal (chapter 8).

Figure 1. Emergency management model

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The pre-emergency planning cycle (figure 1) provides a framework to continuously re-
evaluate, update and improve the prevention / mitigation, preparedness, and response
planning through assessment, training, exercises, and implementation of improvements to
reduce the vulnerability of our Clients, Contractor and Kinden employees prior to and during
a COVID-19 disease outbreak.

When any of the Kinden workplaces is confronted with a COVID-19 disease emergency,
response is initiated immediately, followed by the start of recovery. The response phase is
most intense when an emergency occurs and then tempers off.

As the initial emergency stabilizes, focus shifts from immediate response and control to
recovery and improvement of systems and return to pre-emergency operations. The ‘new
level’ of pre-emergency operations include lessons learned and implementation of
recommendations based on the emergency.

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5. PREVENTION

Prevention is the key to acute infectious disease emergencies, such as COVID-19 disease, and
requires making an assessment of the potential hazards and risks and identifying what actions
need to be taken to prevent or reduce their impact on our Clients, Contractor and Kinden
Corporation employees.

5.1. General Precautions

There is currently no vaccine to prevent COVID-19 disease. The best way to prevent infection
is to avoid being exposed to the virus and follow general precautions against flu to prevent
people from catching and spreading COVID-19 disease:

 Avoid shaking hands. Instead use different ways to greet each other.
 Regularly and thoroughly wash your hands with soap and water or clean your hands with
an alcohol-based hand rub;
 Maintain at least 1,5 meter distance between yourself and anyone who is coughing,
sneezing, or do not feel well;
 Follow good respiratory hygiene. This means covering your mouth and nose with your
bent elbow or tissue when you cough or sneeze. Then dispose the used tissue
immediately;
 Avoid touching eyes, nose and mouth. Your hands touch many surfaces and can pick up
viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth.
From there, the virus can enter your body and can make you sick;
 Clean and disinfect frequently touched objects and surfaces;
 Inform you supervisor or manager when you do not feel well, especially if you have a
fever, cough and/or difficulty in breathing.

5.2. Additional Precautions

In addition to the above Kinden have taken additional measures to prevent employees from
catching and spreading COVID-19 disease:

 Monitoring of body temperature on daily basis before start the work at site.
 Daily sterilization in labour buses and labour accommodation.
 Using only 25% capacity of labour buses during transportation for maintaining social
distance.

5.3. Emergency Response Plan

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6. PREPAREDNESS

As a regional and international hub for commerce and tourism the Emirates could be exposed
to infectious diseases locally or through introduction by international travelers, including
Severe Acute Respiratory Syndrome (SARS) (2003), pandemic and avian influenza H1N1
(2009), Middle East Respiratory Syndrome Coronavirus (MERS-CoV) (2012), Ebola (2014),
pandemic and avian influenza H5N1 (2014), Nipah virus (2018), COVID-19 (2020) or other
unknown emerging infectious diseases as well as outbreaks of established diseases such as
hepatitis, measles, and yellow fever.

Any acute infectious disease, such as COVID-19 disease, can be expected to have a
significant effect on our clients, contractor and Kinden Corporation employees and at our
business at large.

Ministry of Health & Prevention (www.mohap.gov.ae) and Dubai Health Authority

(www.dha.gov.ae) provide information on current and emerging communicable disease
outbreaks possibly affecting the United Arab Emirates. Internationally, the World Health
Organization prepares for emergencies by identifying, mitigating and managing risks
(www.who.int).

Given the unpredictable nature and the potential severity of the COVID-19 disease outbreak
HSE Manager (Kinden Corporation) shall keep himself informed and inform (senior)
management of company of any for the public available information.

In addition the Outbreak Control Team meets on a (bi-) daily basis, and more frequent
throughout the day when required, to discuss current situation and prepare new initiatives to
minimize the potential impact of COVID-19 disease on our clients, contractor and Kinden
Corporation employees.

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7. RESPONSE

In case of an acute infectious disease emergency, the Emergency Management Plan is

‘activated’. It is therefore essential that everyone is familiar with the content and know what
to do and where to go.

7.1. Employee Returns From Leave Abroad

Any employee returning from leave abroad, irrespective of duration of travel and/or
exhibiting signs and symptoms of the virus (i.e. fever, cough, or difficulty breathing), the
manager shall:

1. Inform employee, prior to reporting for duty that he / she will be kept away from the
workplace for a duration of 14 calendar days (self-quarantine);
2. Liaise and arrange with their HR department for an appointment for the employee to
undergo the coronavirus test;
3. Inform the employee to report to the medical facility for the coronavirus test;
4. After the coronavirus test, employee to stay at their accommodation until informed about
the test results (maximum 2 days);

a. When test results are negative for COVID-19 disease, employee return to work;
b. When test results are positive for COVID-19 disease, follow the procedure under
chapter 7.3 ‘When an Employee Is Diagnosed Positive for COVID-19’.

Note: Employees who can work from home, will be required to do so during these 14
calendar days of self-quarantine (chapter 7.4.1).

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7.2. Employee Reports Not Feeling Well or Is Suspected For COVID-19
Disease

7.2.1. Actions to be taken by the employee

When not feeling well and/or exhibiting signs and symptoms of the virus (i.e. fever, cough, or
difficulty breathing), the employee shall:

1. Immediately inform their manager (HoD) and report sick;

2. Consult a physician as soon as possible for a physical exam and diagnoses;
3. Obtain a sick leave certificate from the physician and provide their manager with a copy
of the sick leave certificate;
4. Stay at their accommodation / home for the duration of the sick leave granted;
5. Report back for work once recovered or the first day following the last day of sick leave
granted as per sick leave certificate from physician.

7.2.2. Actions to be taken by the manager

Any employee exhibiting signs and symptoms of the virus (i.e. fever, cough, or difficulty
breathing) or has been exposed to someone with the virus, the manager shall:

1. Advise any employee who has fever or flu-like symptoms or has been exposed to
someone with the virus to consult a physician as soon as possible;
2. Based on the physical exam by physician, employee will (a) receive a sick leave
certificate or (b) when the physician has reason to suspect COVID-19 infection, the
employee will be referred for further tests.

a. Depending if sick leave is granted or not, employee to return to work or to stay at

their accommodation, or alternative accommodation arranged by the manager, when
provided with sick leave certificate until fully recovered;
b. Employee to stay at hospital or medical facility for the duration of further tests;

i. When test results are negative for COVID-19 disease, employee to return
to work or recover at accommodation until fully recovered;
ii. When test results are positive for COVID-19 disease, follow the
procedure under chapter 7.3 ‘When an Employee Is Diagnosed Positive
for COVID-19’.

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7.3. Employee Is Diagnosed Positive For COVID-19

7.3.1. Actions to be taken by health care provider

Laboratory testing for COVID-19 disease can only be carried out by appointed health care
providers with accreditation from Ministry of Health and Prevention (MOHAP).

Any employee, tested and diagnosed positive for COVID-19 disease, the health care provider
shall:

1. Report any confirmed COVID-19 disease case immediately to:

Abu Dhabi
a. Abu Dhabi Public Health Centre (ADPHC) through infectious diseases electronic
notification (https://bpmweb.haad.ae/usermanagement); and
b. Coordinate with ADPHC Communicable Diseases Department to send laboratory
samples (respiratory sample and blood) to Sheikh Khalifa Medical City (SKMC) for
further analysis.

Dubai
a. Dubai Health Authority (DHA) Preventive Medicine Section via direct phone call
+971 56 225 3800 or +971 56 225 6769 or using patient under investigation (PUI)
form.

7.3.2. Actions to be taken by the manager (HoD)

Upon being informed that an employee of Kinden Corporation is diagnosed positive for
COVID-19 disease, the manager shall:

1. Inform client representative on the confirmed COVID-19 disease case, providing:

employee name, staff number and contact details;
2. Immediately remove the employee from the workplace to avoid any further contact with
others;
3. Place the employee under quarantine at a medical facility until fully recovered.

Note: At medical facility employee will be tested for COVID-19 disease every 48 hours
until 2 consecutive test results come back negative;

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4. Vacate and cordon-off accommodation, if provided by company, and immediate section
of the workplace of the employee diagnosed positive for COVID-19 disease;
5. Have the workplace and accommodation exposed to confirmed COVID-19 disease case
cleaned and disinfected;
6. Inform direct colleagues of employee diagnosed positive for COVID-19 disease of
potential signs and symptoms and arrange for a coronavirus test;
7. Request employee to provide details of direct colleagues and other persons he/she
engaged with over the previous 2 weeks (contact tracing);
8. Initiate contact tracing and COVID-19 testing based on information provided by the
employee and the "stone-in-the-pond" principle:

a. First line contacts. Individuals with close and lengthy contact with the employee
tested positive for COVID-19 disease. Typically persons who share the same
accommodation (apartment);
b. Secondary contacts. Direct work colleagues of the employee tested positive for
COVID-19 disease;

Note: Extent contact investigation to thirdly or less intensive contacts will take place
if transmission under first line and secondary intensive contacts have been
demonstrated.

c. Thirdly contacts. Individuals with incidental or sporadic contact with the

employee tested positive for COVID-19 disease or individuals sharing the same
accommodation (apartment) with a direct work colleague of the employee tested
positive for COVID-19 disease.

9. Keep in regular contact with the employee(s).

7.3.3. Actions to be taken by HR manager

Upon being informed by either the manager, the health care provider or Ministry of Health
that an employee of Kinden Corporation is diagnosed positive for COVID-19 disease, the HR
manager shall:

1. Initiate pre-approved communication to inform all employees on the new and actual
situation;
2. Inform family members (emergency contact details) of employee diagnosed positive for
COVID-19 disease and provide them with name, address, and contact information of
medical facility;
3. Liaise with manager to inform direct colleagues of employee diagnosed positive for
COVID-19 disease of potential signs and symptoms and arrange for a coronavirus test at
health care provider in coordination with Ministry of Health.
7.3.4. Actions to be taken by service providers
Upon being informed that an employee of Kinden Corporation is diagnosed positive for
COVID-19 disease, the service provider shall:
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1. Inform client representative (contact person for service provider) on the confirmed
COVID-19 disease case within their organization, providing: employee name, staff
number and property/work location;
2. Immediately remove the employee from the workplace to avoid any further contact with
others;
3. Place the employee under quarantine at a medical facility until fully recovered.
4. Have the workplace exposed to confirmed COVID-19 disease case cleaned and
disinfected;
5. Request employee to provide details of colleagues and other persons he/she engaged with
over the previous 2 weeks (contact tracing);
6. Request employee to provide details of property visited/instruments used with over the
previous 2 weeks (contact tracing).

Note: Clients may only allow a service provider employee, previously diagnosed positive
for COVID-19 disease, to return to his/her workplace after a medical certificate has been
provided showing 2 consecutive negative test results for COVID-19 disease.

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7.4. Remote-Work Plan

7.4.1. Employee in self-quarantine after returning from leave abroad

In the circumstances where an employee is placed in self-quarantine (i.e. upon returning from
leave abroad), the employees may be required to work remotely from home for the duration
of 14 calendar days. To be prepared for an employee to work from home, the manager (HoD)
shall:

1. Prior to employee returning from leave abroad decide if and how the employee can work
from home for the time of the self-quarantine;
2. Take the necessary actions to ensure employee can work from home, i.e. ensure for the
employee to have a mobile phone and laptop with VPN (Virtual Private Network) access
to company network;
3. Establish and agree on methods (phone, email, WhatsApp, etc.) and availability for online
and offline communication with the employee in self-quarantine;
4. Ensure employee will be productive and will be online and responsive during normal
working hours.

Note: Employee shall ensure that his / her performance will not suffer due to the remote
work arrangements. Therefore, the employee shall ensure to choose a quiet and
distraction free working space, have an internet connection (when required), adhere to
normal attendance and break schedules, dedicate full attention to the job or task during
normal working hours and will make him- / herself available for online and offline
communication with their manager, colleagues and clientss. At all times employee shall
take precautions to protect against disclosure or misuse of confidential information that
they may possess as per company policy.

7.4.2. “Vulnerable’ employees

The corona virus can affect anyone, but employees who have (serious) underlying medical
conditions or pregnant women may be at higher risk for more serious complications from
COVID-19 disease. To provide head office employees of Kinden Corporation within this
category with the option to work remotely, the manager (HoD) shall:

1. Identify employees under his / her responsibility which meet the criteria set by HR (i.e
chronic (long-term) respiratory diseases, diabetes, chronic heart or kidney or liver disease,
chronic neurological conditions, a weakened immune system, or pregnant women);
2. Take inventory of what the employees need at a minimum to be able to work away from
the office or alternative work location;

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 Note: All office based employees are provided with a mobile phone and laptop allowing
them to work away from the office (home) or at an alternative work location.

3. Ensure the employee will be able to work (effectively) from home or an alternative work
location;
4. When required, request for VPN (Virtual Private Network) access to company network
for employee;
5. Establish and agree on methods (phone, email, WhatsApp, etc.) and availability for online
and offline communication with the employee working from home;
6. Ensure, when employee works from home, her / she will productive and will be online
and responsive during normal working hours.

7.4.3. Operations suspended for unknown period of time

In the circumstances where (part of) Kinden Corporation have to suspend operations for an
unknown period of time, employees may be required to work remotely, either from home or
from an alternative work location. To be prepared for a period of mandated remote work, the
manager (HoD) shall:

7. Identify the roles that are most key to the operations and take inventory of what the
employees need at a minimum to be able to work away from the office or alternative
work location;

Note: All office based employees are provided with a mobile phone and laptop allowing
them to work away from the office (home) or at an alternative work location.

8. Prepare employees for the possibility of operations being suspended and ensure they will
be able to work (effectively) from home or an alternative work location for a longer
period of time;
9. When required, request for VPN (Virtual Private Network) access to company network
for employee;
10. Establish and agree, when employee works from home instead or alternative office
location, on methods (phone, email, WhatsApp, etc.) and availability for online and
offline communication with the employee in self-quarantine;
11. Ensure, when employee works from home, her / she will productive and will be online
and responsive during normal working hours.

Note: Any decision to suspend operations for an unknown period of time shall be made by
company (senior) management.

8. RECOVERY

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Plans to restore the operations back to normal as quickly as possible after an outbreak of
COVID-19 disease shall be planned for during the preparedness planning stage, the focus
being on our clients, contractor and Kinden Corporation employees.

The recovery phase also looks to capture the lessons learned from the emergency. The
Outbreak Control team shall evaluate what worked and what did not and how the prevention,
preparation, and response process can be improved.

8.1. EMERGENCY RECOVERY

When initial emergency is stabilized, focus shifts from immediate response and control to
recovery of the situation.

8.2. POST EMERGENCY EMPLOYEE WELFARE

It is common that, during an emergency response situation, employees experience a range of
emotions and some level of distress (i.e. disbelief, numbness, disorientation and uncertainty).
It is important that managers (HoD’s), Kinden HSE Manager and HR Managers are aware of
the potential impact on the mental wellbeing of employees affected by the COVID-19 disease
outbreak and do the needful to reduce the impact of these experiences.

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