Isilon Solve Generator: Topic Selections

Isilon ® SolVe Generator
Solution for Validating your engagement
Topic
Firmware
Selections
Select Firmware Option: Drive Support Package
Drive Support Package Release Notes: DSP 1.37
Generated: July 14, 2021 11:08 AM GMT
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If you find any errors in this procedure or have comments regarding this application, send email to
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Page 1 of 32
Contents
Preliminary Activity Tasks .......................................................................................................3
Read, understand, and perform these tasks.................................................................................................3
isilon_drive_support_package_1-37_release_notes...............................................................5
Page 2 of 32
Preliminary Activity Tasks
This section may contain tasks that you must complete before performing this procedure.
Read, understand, and perform these tasks

1. Table 1 lists tasks, cautions, warnings, notes, and/or knowledgebase (KB) solutions that you need to
be aware of before performing this activity. Read, understand, and when necessary perform any
tasks contained in this table and any tasks contained in any associated knowledgebase solution.
Table 1 List of cautions, warnings, notes, and/or KB solutions related to this activity
2. This is a link to the top trending service topics. These topics may or not be related to this activity.
This is merely a proactive attempt to make you aware of any KB articles that may be associated with
this product.
Note: There may not be any top trending service topics for this product at any given time.
Isilon Top Service Topics
Page 3 of 32
Page 4 of 32
isilon_drive_support_package_1-37_release_notes
Note: The next section is an existing PDF document that is inserted into this procedure. You may see
two sets of page numbers because the existing PDF has its own page numbering. Page x of y on the
bottom will be the page number of the entire procedure.
Page 5 of 32
PowerScale Drive Support Package
1.37
Release Notes
June 2021
The drive support package contains drive firmware updates for Isilon clusters.
• Drive support packages ......................................................................................................................................................................................... 2

• System requirements...............................................................................................................................................................................................2
• New features and resolved issues....................................................................................................................................................................... 3
• Supported drives...................................................................................................................................................................................................... 4
• Supported bootflash drives.................................................................................................................................................................................. 16
• Known issues............................................................................................................................................................................................................17
• Install the FRU package (CTO only).................................................................................................................................................................. 18
• Check for mediascan jobs.....................................................................................................................................................................................19
• Install a drive support package...........................................................................................................................................................................20
• View drive firmware status..................................................................................................................................................................................20
• Update the drive firmware................................................................................................................................................................................... 21
• Verify a drive firmware update............................................................................................................................................................................21
• Update the as-built record (CTO only)............................................................................................................................................................ 22
• Remove the FRU package from the node....................................................................................................................................................... 22
• Where to go for support...................................................................................................................................................................................... 22
• Simultaneous drive firmware updates...............................................................................................................................................................22
Page 6 of 32
Drive support packages
For clusters running OneFS 7.2.0.0 and later, install a drive support package to update the drive firmware of your drives to the
latest supported versions.
The drive support package also updates the following information about the drives in a cluster:
● List of supported drives
● Drive firmware metadata
● SSD wear monitoring data
● SAS and SATA settings and attributes
System requirements
The OneFS version determines the procedure to follow to update the drive firmware.
The following table contains node types in the column on the far left and OneFS versions in the header of the table. Match your
node type to the OneFS version you are running to determine the procedure you should follow to update the drive firmware.
OneFS 7.2.0.0 OneFS OneFS 8.0 OneFS 8.1.0.0 to OneFS 9.0.0.0 and
to 7.2.0.1 7.2.0.2 to to 8.0.x 8.2.2 9.2.0.0
7.2.0.x
Generation 6 nodes (A200, n/a n/a n/a DSP/NDFU DSP/NDFU
A2000, H400, H500, H600,
H5600, F800, F810)
PowerScale F900, F600 and F200 n/a n/a n/a n/a DSP/NDFU
nodes
Bootflash
The Bootflash row in the table above refers to nodes that contain bootflash drives, but are not Generation 6 nodes. Nodes from
the following series contain bootflash drives:
● HD400
● NL400
● NL410
● S200
● S210
● X200
● X210
● X400
● X410
OneFS 7.2.0.0 to Install the latest drive support package using the simultaneous drive firmware update instructions that are
7.2.0.1 located after the Where to go for support section at the end of this document.
OneFS 7.2.0.2+ Install the latest drive support package using the non-disruptive (NDFU) instructions in this document.
OneFS 8.0+ Install the latest drive support package using the non-disruptive (NDFU) instructions in this document.
OneFS 8.1.0.0 or Install the latest drive support package using the non-disruptive (NDFU) instructions in this document.
later
Gen6
The Gen6 row in the table above refers to the following Generation 6 nodes:
● F800
● F810
● H5600
Page 7 of 32
● H600
● H500
● H400
● A200
● A2000
For OneFS 8.1.0.0 and later, install the latest drive support package by using the non-disruptive (NDFU) instructions provided in
this document.
Generation 6 nodes are not compatible on the following versions of OneFS:
● OneFS 8.0.x and earlier
● OneFS 7.2.0 - 7.x.x
New features and resolved issues

The following sections describe the new features and resolved issues in the latest drive support package.
Added firmware support for the following drives:
NOTE: This 1.37 Drive Support Package and Release Notes combines support for both DSP 1.36 and 1.37 drives.
● Kioxia
○ PM5 1WPD (F200) 7.68 TB
○ PM5 3WPD FIPs (F200), 960 GB, 1.92 TB, 3.84 TB
○ CD5 7.68 TB ISE, (F600)
● Samsung
○ Samsung PM1643a 7.68TB, ISE new capacity
○ Samsung PM1733v1 15.36TB, new capacity
● Seagate
○ Cimarron SATA 512n (Legacy) 1 TB, 2 TB, 3 TB (4TB SF), 4 TB, 6 TB
○ Cimarron SAS FIPS 4K 4 TB, 8 TB
○ Evans SAS FIPS (Gen6 A2000,H5600,H400,H500,A200) 10 TB, 12 TB
○ Evans SAS FIPS (A2000,H5600,H400,H500,A200) 16 TB
● Western Digital
○ WD Bear Cove Quantum: 1WPD SAS 3.84 TB, 7.68 TB, 15.36 TB
○ WD Bear Cove Quantum: 1WPD SAS FIPS 3.84 TB, 7.68 TB, 15.36 TB
○ WD Bear Cove Quantum: 3WPD SAS FIPS 1.6 TB, 3.2 TB
○ WD Bear Cove Quantum: 3WPD SAS 1.6 TB, 3.2 TB
○ WD Bear Cove Quantum: Cache 3WPD SAS 400 GB, 800 GB, 1.6 TB, 3.2 TB4
○ WD Bear Cove Quantum: Cache 3WPD SAS FIPS 400 GB, 800 GB, 1.6 TB, 3.2 TB
○ WDC PARIS-C DR 16 TB 7.2 K 3.5 SAS FIP 12 G, 4 K
○ WDC PARIS-C DR 16 TB 7.2 K 3.5 SATA ISE 6 G, 4 K
Resolved issues
The following are issues resolved in this Drive Support Package.
NVMe drive failure on an F600 node

A drive failure on an F600 node led to node panic, and a failure to respond. The CD5 7.68 TB ISE, Firmware 1.1.5 that is in DSP
1.37 fixes the issue.
Page 8 of 32
Supported drives
The following table lists all the supported drives and drive firmware.
NOTE:
● The HGST 6 TB drives are supported only for clusters running OneFS 7.2.0.0 and later.
● The HGST Ultrastar He8 8 TB FIPS SAS SED, HGST Aries-HC 8 TB, Seagate Enterprise 6 TB SATA, and Seagate
Enterprise 6 TB SED are 4kn drives and are supported only for clusters running OneFS 8.0 and later.
Manufacturer Series Capacity Model Firmware revision

HGST Deskstar 400 GB HDS724040KLSA80 KFAOA46A, KFAOAC6A
HGST Deskstar 500 GB HDS725050KLA360 K2AOAD1A
HGST Ultrastar C10K1200 1.2 TB HUC101212CSS600 A469
HGST Ultrastar 7K4000 2 TB HUS724020ALA640 MF6OAC50
HGST Ultrastar 7K4000 3 TB HUS724030ALA640 MF8OAC50
HGST Ultrastar 7K4000 4 TB HUS724040ALA640 MFAOAC50
HGST Ultrastar SSD800MM 200 GB HUSMM8020ASS200 A210
HGST Ultrastar SSD800MM 800 GB HUSMM8080ASS205 D254
SAS SED SSD
HGST Ultrastar C10K900 300 GB HUC106030CSS600 A430
HGST Ultrastar C10K900 300 GB HUC10603CLAR300 C330
HGST Ultrastar C10K900 600 GB HUC106060CSS600 A430
HGST Ultrastar C10K900 300 GB HUC109030CSS600 A5B0
HGST Ultrastar C10K900 300 GB HUC10903CLAR300 C600
HGST Ultrastar 15K450 450 GB HUS154545VLS300 A570
HGST Ultrastar 15K600 450 GB HUS156045VLS600 A760
HGST Ultrastar SSD400M 200 GB HUSML4020ASS600 A337
HGST Ultrastar SSD400M 400 GB HUSML4040ASS600 A337
HGST Ultrastar SSD400S 100 GB HUSSL4010ASS600 A18M, A182
HGST Ultrastar SSD400S 100 GB HUSSL4010BSS600 A1D0
HGST Ultrastar A7K1000 1 TB HUA721010KLA330 GKAOA70M, GKAOAB0A
HGST Ultrastar A7K1000 500 GB HUA721050KLA330 GK6OAB0A
HGST Ultrastar A7K1000 750 GB HUA721075KLA330 GK8OAB0A, GK8OA70M
HGST Ultrastar A7K2000 1 TB HUA722010CLA330 JP4OA3PA
Page 9 of 32
HGST Ultrastar A7K2000 2 TB HUA722020ALA330 JKAOA3PA
HGST Ultrastar A7K2000 500 GB HUA722050CLA330 JP2OA3PA
HGST Ultrastar 7K3000 2 TB HUA723020ALA640 MK7OAA50
HGST Ultrastar 7K3000 3 TB HUA723030ALA640 MKAOAA50
HGST Ultrastar 7K4000 4 TB HUS724040ALE640 MJAOA3K0
HGST Ultrastar 7K6000 2 TB HUS726020ALA610 A5EITD40
SATA
HGST Ultrastar 7K6000 4 TB HUS726040ALA610 A5EITD40
SATA
HGST Ultrastar 4kn 7K6000 2 TB HUS726020ALN610 APGNTDY0
HGST Ultrastar 4kn 7K6000 4 TB HUS726040ALN610 APGNTDY0
HGST Ultrastar 4kn 7K6000 6 TB HUS726060ALN610 APEITD40
HGST Ultrastar 7K6000 SAS 2 TB HITACHI H5472602CLAR2000 DDW0
SED 4kn
HGST Ultrastar 7K6000 SAS 4 TB HITACHI H5472604CLAR4000 DDW0
SED 4kn
HGST Ultrastar 7K6000 4K 6 TB H5472606CLAR6000 NDY0
SED
HGST Ultrastar SSD1600MM 1.6 TB HUSMM1616ASS200 A204
HGST Ultrastar SSD1600MM 800 GB HUSMM1680ASS205 D32A
10WPD SED SSD
HGST Ultrastar SSD1600MM 1.6 TB HUSMM151CLAR1600 D348
3WPD SED SSD
HGST Ultrastar He6 6 TB HUS726060ALA640 AHIST1EZ
HGST Ultrastar C10K1800 1.2 TB HUC101812CSS200 AE00
HGST Ultrastar He8 8 TB HUH728080ALN600 A4EITD40
HGST Ultrastar He8 SED 8 TB H5H72808CLAR8000 MDY0
HGST Ultrastar He10 8 TB HUH721008ALN600 LHGNT290
HGST Ultrastar He10 10 TB HUH721010ALN600 LHGNT290
HGST Ultrastar He10 SAS 8 TB H5H72108CLAR8000 D614
SED
HGST Ultrastar He10 SAS 10 TB H5H72101CLAR10T0 D614
SED
HGST Ultrastar He10 SATA 8 TB HUH721008ALN600 LHEIT382
4kn
HGST Ultrastar C10K1800 300 GB HUC101830CSS200 AE00
Page 10 of 32
HGST Ultrastar C10K1800 600 GB HUC10186CLAR600 AE00
512n
HGST Ultrastar C10K1800 1.2 TB HUC10181CLAR1200 AE00
512n
HGST Ultrastar C10K1800 600 GB H5C10186 CLAR600 DE00
512n SAS SED
HGST Ultrastar C10K1800 900 GB HUC101890CSS205 DE00
512n SAS SED
HGST Ultrastar C10K1800 1.2 TB H5C10181CLAR1200 DE00
512n SAS SED
HGST Ultrastar SS300 SAS 400 GB H5SMR324 CLAR400 D176
SED SSD
HGST Ultrastar SS300 SAS 800 GB H5SMR328 CLAR800 D176
SED SSD
HGST Ultrastar SS300 SAS 1.6 TB H5SMR321CLAR1600 D176
SED SSD
HGST Ultrastar SS300 SAS 3.2 TB H5SMR323CLAR3200 D176
SED SSD
HGST Ultrastar SS300 SSD 200 GB H4SMR324 CLAR200 S116
10WPD
HGST Ultrastar SS300 SSD 400 Gb H4SMM324 CLAR400 S116
10WPD
HGST Ultrastar SS300 SSD 800 GB H4SMM328 CLAR800 S116
10WPD
HGST Ultrastar SS300 SSD 1.6 TB H4SMM321CLAR1600 S116
10WPD
HGST Ultrastar SS300 SED 800 GB H5SMM328 CLAR800 S116
SSD 10WPD
HGST Ultrastar SS300 SED 1.6 TB H5SMM321CLAR1600 S116
SSD 10WPD
HGST Ultrastar SS300 SAS 400 GB H4SMR324 CLAR400 S177
SSD 3WPD
HGST Ultrastar SS300 SAS 800 GB H4SMR328 CLAR800 S177
SSD 3WPD
HGST Ultrastar SS300 SAS 1.6 TB H4SMR321CLAR1600 S177
SSD 3WPD
HGST Ultrastar SS300 SAS 3.2 TB H4SMR323CLAR3200 S177
SSD 3WPD
HGST Ultrastar SS300 SSD 3.84 TB H4STR763 CLAR3840 S52K
1WPD
HGST Ultrastar SS300 SSD 7.68 TB H4STR767 CLAR7680 S52K
1WPD
Intel Intel P4510 (Support 2 TB Dell Express Flash NVMe P4510 VDV1DP23
for PowerScale F600 2TB SFF
nodes)
Intel Intel P4510 (Support 4 TB Dell Express Flash NVMe P4510 VDV1DP23
for PowerScale F600 4TB SFF
nodes)
Page 11 of 32
Kioxia PM5 (Gen6/Legacy) 1.6 TB P5V1T60D EMC1600 (SAS SED PD5F
3WPD SSD)
Kioxia PM5 (Gen6) 3.2 TB P5V3T20D EMC3200 (SAS SED PD5F
3WPD SSD)
Kioxia PM5 (Gen6) 400 GB P5V400GD EMC400 (SAS SED PD5F
3WPD SSD)
Kioxia PM5 (Gen6/Legacy) 800 GB P5V800GD EMC800 (SAS SED PD5F
3WPD SSD)
Kioxia PM5 (Legacy) 1.6 TB P5M1T60D EMC1600 (SAS SED PD5F
10WPD SSD)
Kioxia PM5 (Legacy) 800 GB P5M800GD EMC800 (SAS SED PD5F
10WPD SSD)
Kioxia PM5 (Gen6) 15.36 TB P5R15T3D EMC15T3 (SAS SED PD5F
1WPD SSD)
Kioxia PM5 (Gen6) 3.84 TB P5R3T84D EMC3840 (SAS SED PD5F
1WPD SSD)
Kioxia PM5 (Gen6) 7.68 TB P5R7T68D EMC7680 (SAS SED PD5F
1WPD SSD)
Kioxia PM5 (Gen6) 15.36 TB P5R15T3A EMC15T3 (SAS SSD) PA5F
1WPD
Kioxia PM5 (Gen6) 3.84 TB P5R3T84A EMC3840 (SAS SSD) PA5F
1WPD
Kioxia PM5 (Gen6) 7.68 TB P5R7T68A EMC7680 (SAS SSD) PA5F
1WPD
Kioxia PM5 (Gen6/legacy) 1.6 TB P5V1T60A EMC1600 (SAS SSD) PA5F
3WPD
Kioxia PM5 (Gen6) 3.2 TB P5V3T20A EMC3200 (SAS SSD) PA5F
3WPD
Kioxia PM5 (Gen6/Legacy) 400 GB P5V400GA EMC400 (SAS SSD) PA5F
3WPD
Kioxia PM5 (Gen6/Legacy) 800 GB P5V800GA EMC800 (SAS SSD) PA5F
3WPD
Kioxia PM5 (Legacy) 1.6 TB P5M1T60A EMC1600 (SAS SSD) PA5F
10WPD
Kioxia PM5 (Legacy) 400 GB P5M400GA EMC400 (SAS SSD) PA5F
10WPD
Kioxia PM5 (Legacy) 800 GB P5M800GA EMC800 (SAS SSD) PA5F
10WPD
Kioxia Dell_Express_Flash_C 7.68 TB Dell Express Flash 7.68T SFF 1.1.5
D5_7.68T_SFF ISE
(PowerScale F600
nodes)
Kioxia PM5 (PowerScale 960 GB KPM5XRUG960G B01C
F200 nodes)
Kioxia PM5 (PowerScale 1.92 TB KPM5XRUG1T92 B01C
F200 nodes)
kioxia PM5 (PowerScale 3.84 TB KPM5XRUG3T84 B01C
F200 nodes)
Page 12 of 32
Kioxia PM5 1WPD ISE 7.68 TB KPM5XRUG7T68 B01C
(PowerScale F200
nodes)
Kioxia PM5 FIPS 3WPD 960 GB KPM5WVUG960G B320
(PowerScale F200
nodes)
Kioxia PM5 FIPS 3WPD 1.92 TB KPM5WVUG1T92 B320
(PowerScale F200
nodes)
Kioxia PM5 FIPS 3WPD 3.84 TB KPM5WVUG3T84 B320
(PowerScale F200
nodes)
Micron RealSSD P300 100 GB MTFDDAC100SAL 0001
Micron RealSSD P300 200 GB MTFDDAC200SAL 0001
Samsung REX 400 GB S1635N04 EMC400 EQS2
Samsung REX 800 GB S1635N08 EMC800 EQS2
Samsung REX 1.6 TB S1635N16 EMC1600 EQS2
Samsung REX 400 GB PA35N400 EMC400 EQL3
Samsung REX 800 GB PA35N800 EMC800 EQL3
Samsung REX 1.6 TB PA35N1T6 EMC1600 EQL3
Samsung REX 3.2 TB PA35N3T2 EMC3200 EQL3
Samsung REX 15.36 TB PA33N15T EMC15T3 EQHA
Samsung PM1643 1WPD SED 3.84 TB P043F3T8 EMC3840 EXF3
SSD
Samsung PM1643 1WPD SED 7.68 TB P043F7T6 EMC7680 EXV3
SSD
Samsung PM1643 1WPD SSD 3.84 TB P043S3T8 EMC3840 ESF7
Samsung PM1643 1WPD SSD 7.68 TB P043S7T6 EMC7680 ESV5
Samsung PM1643 1WPD SSD 15.36 TB P043S15T EMC15T3 ESV5
Samsung PM1645 3WPD SSD 800 GB P045S800 EMC800 ESF6
Samsung RFX 15.36TB P043S15T EMC15T3 (SAS) ESV5
Samsung Samsung RFX LC FIPs 400 GB P045F800 EMC400 EZF7
SAS SED 12G (Gen6
Cache)
Samsung Samsung RFX LC FIPs 800 GB P045F800 EMC800 EZF7
SAS SED 12G (Gen6
Cache)
Samsung Samsung RFX LC FIPs 1.6 TB P045F1T6 EMC1600 EZF7
SAS SED 12G (Gen6
Cache)
Samsung Samsung RFX LC FIPs 3.2 TB P045F3T2 EMC3200 EZF7
SAS SED 12G (Gen6
Cache)
Page 13 of 32
Samsung Samsung RFX FIPs LC 1.6 TB P045F1T6 EMC1600 EZF7
SAS SED 12G (F800)
Samsung 3.2 TB P045F3T2 EMC3200 EZF7
Samsung Samsung RFX SED 800 GB P045F800 EMC800 EZF7
3WPD (Gen4 and
Gen5 Cache)
Samsung 1.6 TB P045F1T6 EMC1600
Samsung Samsung RFX SS 400 GB P045F800 EMC400 ESF7
(Gen4 and Gen5
Cache)
Samsung Samsung RFX LC 400GB P045F800 EMC400 ESF7
(Gen6 Cache) SF
Samsung PM1643a FIPS (Gen6) 3.84 TB PA43F3T8 EMC3840 EXA1
Samsung PM1643a FIPS (Gen6) 7.68 TB PA43F7T6 EMC7680 EXA1
Samsung PM1643a FIPS (Gen6) 15.36 TB PA43F15T EMC15T3 EXA1
Samsung PM1643a non SED 3.84 TB PA43S3T8 EMC3840 ESA4
(Gen6)
Samsung PM1643a non SED 7.68 TB PA43S7T6 EMC7680 ESA4
(Gen6)
Samsung PM1643a non SED 15.36 TB PA43S15T EMC15T3 ESA4
(Gen6)
Samsung PM1645a FIPS (Gen5) 1.6 TB PA45F1T6 EMC1600 EZA1
Samsung PM1645a FIPS (Gen5) 3.2 TB PA45F3T2 EMC3200 EZA1
Samsung PM1645a non SED 1.6 TB PA45S1T6 EMC1600 EWA4
(Gen5)
Samsung PM1645a non SED 3.2 TB PA45S3T2 EMC3200 EWA4
(Gen5)
Samsung PM1645a non SED 400 GB PA45S800 EMC400 EWA4
(Gen6 Cache)
Samsung PM1645a SAS (Gen6 800 GB PA45S800 EMC800 EWA4
Data and Cache)
Samsung PM1645a SAS (Gen6 1.6 TB PA45S1T6 EMC1600 EWA4
Data and Cache)
Samsung PM1645a SAS (Gen6 3.2 TB PA45S3T2 EMC3200 EWA4
Data and Cache)
Samsung PM1645a SAS FIPS 400 GB PA45F800 EMC400 EZA1
(Gen6 Data and
Cache)
Samsung PM1645a SAS FIPS 800 GB PA45F800 EMC800 EZA1
(Gen6 Data and
Cache)
Samsung PM1645a SAS FIPS 1.6 TB PA45F1T6 EMC1600 EZA1
(Gen6 Data and
Cache)
Samsung PM1645a SAS FIPS 3.2 TB PA45F3T2 EMC3200 EZA1
(Gen6 Data and
Cache)
Page 14 of 32
Samsung PM1643a (PowerScale 960 GB SAMSUNG MZILT960HBHQ0D3 DSA3
F200)
Samsung PM1643a (PowerScale 1.92 TB SAMSUNG MZILT1T9HBJR0D3 DSA3
F200)
Samsung PM1643a (PowerScale 3.84 TB SAMSUNG MZILT3T8HBLS0D3 DSA3
F200)
Samsung PM1643a (PowerScale 7.68 TB SAMSUNG MZILT7T6HALA0D3 DSA3
F200)
Samsung PM1733v1 1.92 TB Dell Ent NVMe AGN RI U.2 1.92TB 2.0.2
(PowerScale F600)
(PowerScale F600)
(PowerScale F600)
(PowerScale F600)
Seagate Savvio 10K.6 300 GB ST300MM0006 0003
Seagate Savvio 300 GB ST300MM0CLAR300 LS17
Seagate Constellation 3 TB ST33000652SS 0005, 0006
Seagate Constellation 3 TB ST330006CLAR3000 YE04
Seagate Cheetah 15K.7 450 GB ST3450857SS IS03
Seagate Savvio 10K.3 300 GB ST9300603SS IS01
Seagate Savvio 300 GB ST930060CLAR300 CS18, CS19
Seagate Constellation ES 1 TB ST1000NM0011 SN03
Seagate Constellation ES.3 1 TB ST1000NM0033 9ZM173 EN09
Seagate Constellation ES 2 TB ST2000NM0011 SN03
Seagate Constellation ES 1 TB ST31000524NS IS00
Seagate Constellation ES 2 TB ST32000644NS IS00
Seagate Constellation ES 3 TB ST33000650NS 0002, 0006
Seagate Barracuda ES 750 GB ST3750641NS 4IST
Seagate Constellation ES.2 3 TB ST33000652SS A006
10
Page 15 of 32
Seagate Enterprise 6 TB ST6000NM0114 KFH5
Seagate Enterprise 6 TB ST6000NM0004-1FT17Z EN05
Seagate Enterprise Capacity 1 TB ST1000NM0055-1V410C BL06
3.5 HDD V5
Seagate Enterprise Capacity 2 TB ST2000NM0055-1V4104 BL06
3.5 HDD V5
Seagate Enterprise Capacity 3 TB ST3000NM0005-1V410N BL06
3.5 HDD V5
Seagate Enterprise Capacity 4 TB ST4000NM0035-1V4107 BL06
3.5 HDD V5
Seagate Enterprise Capacity 6 TB ST6000NM0125-1YY110 PW06
3.5 HDD V5
Seagate Enterprise Capacity 2 TB ST2000NM0105-1YY104 BG05
3.5 HDD V5
Seagate Enterprise Capacity 4 TB ST4000NM0085-1YY107 BG05
3.5 HDD V5
Seagate Enterprise Capacity 3 TB STMFSNF3CLAR3000 BE05
3.5 SAS SED
Seagate Enterprise Capacity 4 TB STMFSNF2CLAR4000 BE05
3.5 SAS SED
Seagate Enterprise Capacity 8 TB ST8000NM0045-1RL112 UW07
3.5 SATA 4kn
Seagate Enterprise Capacity 8 TB ST8000NM0045-1RL112 UG07
3.5 SATA 4kn (Gen6)
Seagate Enterprise Capacity 8 TB STMPSKF1CLAR8000 UV05
3.5 SAS SED 4kn
Seagate Enterprise Capacity 6 TB ST6000NM0235-2AB11C UL05
3.5 SATA 512n
Seagate Constellation ES.3 3 TB ST3000NM0063 G007
SAS SED
Seagate Constellation ES.3 4 TB ST4000NM0063 G007
SAS SED
Seagate Enterprise 600 GB SEAGATE STSBSNF5 CLAR600 SE07
Performance 10k SED
(Gen6)
Seagate Enterprise 1.2 TB SEAGATE STSBSNF3CLAR1200 SE07
Performance 10k SED
(Gen6)
Seagate Enterprise 900 GB SEAGATE STSBSNF3CLAR1200 SE07
Performance 10k SED
Seagate Enterprise 300 GB SEAGATE STSBSNI5 CLAR600 SI07
Performance 10k
Performance 10k
Seagate Enterprise 900 GB SEAGATE STSBSNI3CLAR1200 SI07
Performance 10k
Seagate Enterprise 1.2 TB SEAGATE STSBSNI3CLAR1200 SI07
Performance 10k
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Performance 10k
(Gen6)
Seagate Enterprise 1.2 TB SEAGATE STSBSNI3CLAR1200 SI07
Performance 10k
(Gen6)
Seagate MakaraBP (Gen6) 4 TB SEAGATE STMFSKF2CLAR4000 BV00
(SATA HDD)
Seagate MakaraBP (Gen6) 2 TB SEAGATE STMFSKF4CLAR2000 BV00
(SATA HDD)
Seagate Constellation ES.3 3 TB ST3000NM0063 0006
Seagate MakaraBP SAS SED 2 TB SEAGATE BV01
12G FIPs
Seagate MakaraBP SAS SED 4 TB SEAGATE BV01
12G FIPs
Seagate Evans SATA (Gen6) 10 TB ST10000NM005G_2MU133 VW04
Seagate Evans SATA (Gen6 12 TB ST12000NM005G_2MT133 VW04
(A2000,H5600))
Seagate Evans SATA (Gen6 16 TB ST16000NM005G-2KH133 EAN4
(A2000,H5600,H400,
H500,A200))
Seagate Cimarron 2TB SAS 2TB SEAGATE STCRSKF5CLAR2000 CV05
FIPs 4K (Gen6 A200/
H400/H500)
Seagate Cimarron SATA 4K 2TB ST2000NM014A-2J2132 CW04
(Gen6 A200/H400/
H500)
Seagate Cimarron SATA 4K 4TB ST4000NM022A-2HZ132 CW04
(Gen6 A200/H400/
H500)
Seagate Cimarron SATA 4K 8TB ST8000NM013A-2KE132 CW04
(Gen6 A2900/H400/
H500)
Seagate Cimarron 3TB (4TB 3TB SEAGATE STCRSNF3CLAR4000 CE05
SF) SAS FIPs 512n
(Legacy)
Seagate Cimarron SAS FIPs 4TB SEAGATE STCRSNF3CLAR4000 CE05
512n (Legacy)
Seagate Cimarron SAS FIPs 4K 6TB SEAGATE STCRSKF2CLAR6000 CV04
(Legacy)
Seagate Cimarron SAS FIPs 4K 8TB SEAGATE STCRSKF1CLAR8000 CV04
(Legacy)
Seagate Cimarron SATA 4K 6TB ST6000NM028A-2R7132 CK01
(Legacy)
Seagate Cimarron SATA 4K 8TB ST8000NM013A-2KE132 CK01
(Legacy)
Seagate Cimarron SATA 512n 1 TB ST1W00NM004A-2MN130 CB03
(Legacy)
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Seagate Cimarron SATA 512n 2 TB ST2W00NM012A-2MP130 CB03
(Legacy)
Seagate Cimarron SATA 512n 3 TB, 4 ST4W00NM016A-2HZ130 CB03
(Legacy) TB
Seagate Cimarron SATA 512n 6 TB ST6W00NM038A-2KF130 CB03
(Legacy)
Seagate Cimarron SAS FIPS 4K 2 TB STCRSKF2CLAR2000 CV06
Seagate Cimarron SAS FIPS 4K 4 TB STCRSKF3CLAR4000 CV06
Seagate Cimarron SAS FIPS 4K 8 TB STCRSKF1 EMC8000 CV06
Seagate Evans SAS FIPS 10 TB STENSKF4CLAR10T0 VV06
(Gen6
A2000,H5600,H400,H
500,A200)
Seagate Evans SAS FIPS 12 TB STENSKF3CLAR12T0 VV06
(Gen6
A2000,H5600,H400,H
500,A200)
Seagate Evans SAS FIPS 16 TB ST16000NM009G ESH8
(A2000,H5600,H400,
H500,A200)
STEC MACH8 200 GB M8ISB2B-200UC 2832
STEC MACH8 100 GB MACH8 IOPS 2828
STEC MACH16 100 GB M16ISD2-100UCT 00000061
Western Digital RE3 1 TB WD1002FBYS 02A6B0 03.02C06
Western Digital RE4 2 TB WD2002FYPS 01U1B0 04.05G04
Western Digital RE3 500 GB WD5002ABYS 02B1B0 02.05B03
Western Digital Vela-A 6 TB HITACHI H54726T6CLAR6000 D430
(SAS SED HDD)
Western Digital Vela-AP 8 TB HITACHI H54728T8CLAR8000 D430
(SAS SED HDD)
Western Digital Vela-A 6 TB HUS726T6TALN6L0 (SATA HDD) VKEIT430
Western Digital Vela-AP 8 TB HUS728T8TALN6L0 (SATA HDD) V8EIT430
Western Digital Vela-AP 8 TB HUS728T8TALN6L0 (SATA HDD) V8EMT430
Western Digital Vela-A 2 TB HUS726T4TALN6L0 (SATA HDD) VKEMT430
Western Digital Vela-A 4 TB HUS726T4TALN6L0 (SATA HDD) VKEMT430
Western Digitali Vela-A 3 TB HGST H5S726T4CLAR4000 (SAS S430
SED HDD)
Western Digital Vela-A 4 TB HGST H5S726T4CLAR4000 (SAS S430
SED HDD)
Western Digital Vela-A 2 TB, 4 HITACHI H54726T4CLAR4000 D430
TB (SAS SED)
Western Digital Vela-A 3 TB HUS726T4TALA6L0 (SATA HDD) VLEIT430
Western Digital Vela-A 4 TB HUS726T4TALA6L0 (SATA HDD) VLEIT430
Western Digital Leo-A (Gen6) 12 TB HITACHI H5H72121 EMC12T0 (SAS D614
SED 4kn)
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Western Digital Leo-A (Gen6) 12 TB HUH721212ALN600 (SATA 4kn) LEEMT614
Western Digital Leo-A FIPs (Gen6) 10 TB Leo-A 10TB FIPs (SAS SED 4kn) D614
Western Digital Leo-A (Gen6) 10 TB Leo-A 10TB (SATA 4kn) T614
Western Digital WDC BearCovePlus 3.84 TB W0STR153 EMC3840 D95A
1WPD FIPs SAS NON-
SED 12G (F800)
1WPD FIPs SAS NON-
SED 12G (F800)
Western Digital WDC BearCovePlus 15.36 TB W0STR155 EMC15T3 D95A
1WPD FIPs SAS NON-
SED 12G (F800)
Western Digital WDC BearCovePlus 3.84 TB W5STR153 EMC3840 S95A
1WPD SAS SAS SED
12G (F800)
1WPD SAS SAS SED
12G (F800)
Western Digital WDC BearCovePlus 15.36 TB W5STR155 EMC15T3 D95A
1WPD SAS SAS SED
12G (F800)
3WPD FIPs SAS SED
12G (F800)
3WPD FIPs SAS SED
12G (F800)
Western Digital WDC BearCovePlus 400 GB W5STR644 EMC400 D95A
3WPD FIPs SAS SED
12G (Gen6 Cache)
3WPD FIPs SAS SED
12G (Gen6 Cache)
3WPD FIPs SAS SED
12G (Gen6 Cache)
3WPD FIPs SAS SED
12G (Gen6 Cache)
3WPD SAS SAS 12G
(F800)
3WPD SAS 3WPD
SAS 12G (F800)
Western Digital WDC BearCovePlus 400 GB W5STR644 EMC400 S95A
3WPD SAS SAS 12G
(Gen6 Cache)
3WPD SAS SAS 12G
(Gen6 Cache)
14
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3WPD SAS SAS 12G
(Gen6 Cache)
3WPD SAS SAS 12G
(Gen6 Cache)
Non-SED (Gen4 and
Gen5 Cache)
Non-SED (Gen4 and
Gen5 Cache)
Non-SED (Gen4 and
Gen5 Cache)
Non-SED (Gen4 and
Gen5 Cache)
SED (Gen4 and Gen5
Cache)
SED (Gen4 and Gen5
Cache)
Western Digital WDC AriesKP 5xxN 2 TB HUS726020ALA610 A5EITDY0
SATA 512n 6G X210/
X410/NL410 (Gen4
and Gen5)
Western Digital WDC AriesKP 5xxN 4 TB HUS726040ALA610 A5EITDY0
SATA 512n 6G X210/
X410/NL410 (Gen4
and Gen5)
Western Digital WDC Aries KP 4Kn 6G 6 TB HUS726060ALN610 APEITDY0
SATA NL410/HD400
(Gen4 and Gen5)
Western Digital WD Bear Cove 3.84 TB W0QTVA13 EMC3840 S109
Quantum: 1WPD SAS
Western Digital WD Bear Cove 7.68 TB W0QTVA17 EMC7680 S109
Quantum: 1WPD SAS
Western Digital WD Bear Cove 15.36 TB W0QTVA1A EMC15T3 S109
Quantum: 1WPD SAS
Western Digital WD Bear Cove 3.84 TB W5QTVA13 EMC3840 D109
Quantum: 1WPD SAS
FIPS
Western Digital WD Bear Cove 7.68 TB W5QTVA17 EMC7680 D109
Quantum: 1WPD SAS
FIPS
Western Digital WD Bear Cove 15.36 TB W5QTVA1A EMC15T3 D109
Quantum: 1WPD SAS
FIPS
15
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Western Digital WD Bear Cove 1.6 TB W5QTR641 EMC1600 EAN4
Quantum: 3WPD SAS
FIPS
Quantum: 3WPD SAS
FIPS
Western Digital WD Bear Cove 1.6 TB W0QTR641 EMC1600 S109
Quantum: 3WPD SAS
Western Digital WD Bear Cove 3.2 TB W0QTR643 EMC3200 S109
Quantum: 3WPD SAS
Western Digital WD Bear Cove 400 GB 400 GB - W0QTR648 EMC400 S109
Quantum: Cache
3WPD SAS
Western Digital WD Bear Cove 800 GB 800 GB - W0QTR648 EMC800 S109
Quantum: Cache
3WPD SAS
Western Digital WD Bear Cove 1.6 TB 1.6 TB - W0QTR641 EMC1600 S109
Quantum: Cache
3WPD SAS
Western Digital WD Bear Cove 3.2 TB 3.2 TB - W0QTR643 EMC3200 S109
Quantum: Cache
3WPD SAS
Western Digital WD Bear Cove 400 GB W5QTR648 EMC400 EAN4
Quantum: Cache
3WPD SAS FIPS
Western Digital WD Bear Cove 800 GB W5QTR648 EMC800 EAN4
Quantum: Cache
3WPD SAS FIPS
Quantum: Cache
3WPD SAS FIPS
Quantum: Cache
3WPD SAS FIPS
Western Digital WDC PARIS-C DR 16 TB D290
7.2K 3.5 SAS 12G 4K
FIP
Western Digital WDC PARIS-C DR 16 TB T290
7.2K 3.5 SATA 6G 4K
ISE
Supported bootflash drives

The following table lists all the supported bootflash drives.

HGST Ultrastar C10K1800 300 GB HGST HUC10183 CLAR300 L9H0
Intel S3500 m.2 80 GB SSDSCKHB080G4M G201EM05
118000039
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Netlist mSATA Slim SSD 8 GB Netlist 8GB-001 S5FAM018
Netlist mSATA Slim SSD 8 GB Netlist 8GB-002 S9FM01.6
Smart Modular mSATA XP+ 32 GB SGMST3D32GBM01EMC 118033093 Ver7.02w
Smart Modular Xceed IOPS iSATA Slim 8 GB SMART iSATA SG9SLM3B8GBM11ISI ver7.02w
Smart Modular Xceed IOPS iSATA Slim 8 GB SMART iSATA SG9SLM3E8GBM11ISI Ver7.02w
Smart Modular Xceed IOPS iSATA Slim 8 GB SMART iSATA SGSLM3E8GBM01ISI Ver7.02w
Smart Modular mSATA XL 32 GB SMART mSATA Ver7.02w
SG9MST3D32GBM01
Smart Modular mSATA XL 32 GB SMART mSATA Ver7.02w
SGMST3D32GBM11ISI
Smart Modular mSATA XL 32 GB SHMST6D032GHM11EMC 118000100 S8FM08.2
Smart Modular PS3108 (XP+) 32 GB SHSLM6B032GHM11EMC S8FM08.2
Smart Modular PS3108 32 GB SHSLM6BA08GHM11EMC S8FM08.2
(formatted to 8
118999813
GB)
Smart Modular PS3110 64 GB SHMST6DA32GLM21EMC FW1146
(formatted to
118033313
32 GB)
Smart Modular PS3110 m.2 64 GB SHM2S6D064GLM21EMC FW1120
118000526
Smart Modular PS3110 32 GB SHSLM6BA08GLM21EMC FW1146

(formatted to 8
118033312
GB)
Smart Modular MO-297 32 GB SGSLM3E32GBM01ISI Ver7.02k
Smart Modular PS3110 m.2 128 GB SHM2S6D128GLM21EMC FW1120
118000527
SanDisk SanDisk SSD-P4 8 GB SanDisk SSD P4 8GB SSD 8.10
Known issues
The following issues affect the firmware update process.
Incorrect firmware version displays in query output

After updating firmware on drive models ST8000NM0045-1RL112, HUS726020ALN610 and, or HUS726040ALN610, the previous
firmware version might display in firmware version query output. The output displays incorrectly despite the firmware having
been successfully updated.
If you encounter this issue, reboot the node to display the correct firmware version. See KB article 535582 for complete details
on how to resolve the issue.
Seagate Constellation ES.3 smart fails

Clusters that are running OneFS 8.0.0.4 and older, 8.0.1.0 or 8.0.1.1 can smart fail on the following Seagate Constellation ES.3
drives:
● ST1000NM0033-9ZM173
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● ST2000NM0033-9ZM175
● ST3000NM0033-9ZM178
● ST4000NM0033-9ZM170
● ST3000NM0063
● ST4000NM0063
If the affected drives are running firmware EN06 (non-SED) or 0006 (SED), all drives of that type may smartfail when one of
those drives is replaced. This issue occurs if the node that contains the drives has not been restarted since the drive firmware
update to the affected firmware version.
If you encounter this issue, see KB article 490849 for the recommended steps to resolve the issue.
Ultrastar SSD400S firmware updates

You can only update drives to the A18M firmware revision that are running the A131 firmware revision. Drives running the A182
firmware revision do not update to A18M. However, both the A18M and A182 are supported firmware revisions and the A170
revision updates to A182.
Install the FRU package (CTO only)

A Field Replacement Unit (FRU) package must be installed on configure-to-order (CTO) nodes before you can execute a drive
firmware update.
You must first determine whether the node you are updating is CTO capable.
NOTE: If you are updating Generation 6 nodes, you do not need to install a FRU package. You can skip these steps.
● If the node is CTO capable, install the FRU package on the node prior to installing the other drive firmware updates.
● If the node is not CTO capable, there is no need to install the FRU package. Skip this step and install the other firmware
updates.
Determine whether the nodes are CTO capable

You can determine whether the nodes you will be working on are configure-to-order (CTO) nodes.
Connect to each node and type the following command:
isi_inventory_tool --help | grep CTO
If a node is CTO capable, a message similar to the following appears:
NOTE: Tool intended for use on CTO capable nodes and this node is CTO capable.
If the node is not CTO capable, a message similar to the following appears:
NOTE: Tool intended for use on CTO capable nodes and this node is not CTO capable.
If you need to convert a non-CTO node to a CTO node, see the procedure Non-CTO to CTO Conversion.
Download a Field Replacement Unit (FRU) package

Before you replace a component in a configure-to-order (CTO) node, obtain a Field Replacement Unit (FRU) package from the
EMC FTP site. The FRU package updates the CTO and as-built information on the node and forwards the updated information
to Technical Support.
1. Download the latest FRU package from ftp://ftp.emc.com/outgoing/Fru_Package/.

2. Note the name of the FRU package. You use the name for other commands.
Package names follow this convention:
IsiFru_Package_ <date-time-stamp> .tgz
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For example: IsiFru_Package_201507072125.tgz
3. Place the FRU package on the cluster through a network drop or by asking someone at the cluster site to place the package
for you. If neither of these options is available to you, contact Technical Support for assistance.
Install the FRU package on the node

Unpack and install the FRU package on the node.
1. Place the FRU package on the node.
2. Unpack the FRU package by running the following command:
tar -zxvf IsiFru_Package_<date-time-stamp>.tgz
3. Type cd to change to the directory containing the FRU tar.

4. Install the package. Depending on your version of OneFS, run one of the following commands:
OneFS 8.0 or later isi upgrade patches install IsiFru_Package_<date-time-stamp>.tar --

rolling=false
Earlier than isi pkg install IsiFru_Package_<date-time-stamp>.tar
OneFS 8.0
As the package installs, the following message appears:
Preparing to install the package...

Checking the package for installation...
Installing the package
Committing the installation...
Package is committed.
Run the update script

After the FRU package is installed on the node, run the update script.
1. Move to the FRU package location by running the following command:
cd /var/crash/cto/fruPackages/IsiFru_Package_<date-time-stamp>
2. Perform the update script by running the following command:

./isi_fru_update_cluster
The system displays confirmation of the following items:
● CTO capability
● Current node hardware configuration
Check for mediascan jobs

The OneFS job engine periodically runs a job called MediaScan to scan disks in the cluster for media-level defects that could
indicate impending drive failure.
An active MediaScan job that is running concurrently with a drive firmware update can significantly impact the performance on
the cluster. To prevent this scenario, you must pause any running MediaScan job before starting the firmware update process.
NOTE: The job engine is a cluster-wide process. Therefore, the following procedure pauses a MediaScan job on the entire
cluster.
1. Check for all the MediaScan jobs that are in progress by running the following command:
isi job status
The following example output shows that the MediaScan job is running on the cluster:
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The job engine is running.
Running and queued jobs:

ID Type State Impact Pri Phase Running Time
--------------------------------------------------------
43 MediaScan Running Low 8 1/7 -
--------------------------------------------------------
Total: 1
2. Pause any active MediaScan job by running the following command:
isi job pause mediascan
Install a drive support package

The following instructions are for performing a non-disruptive firmware update (NDFU) with a drive support package (DSP).
CAUTION: Please refer to the table in the System requirements section above to confirm that you are performing the
correct procedure for your node type and OneFS version.
1. Go to the Dell EMC Support page that lists all the available versions of the drive support package.
2. Click the latest version of the drive support package and download the file.
NOTE: If you are unable to download the package, contact PowerScale Technical Support for assistance.
3. Open a secure shell (SSH) connection to any node in the cluster and log in.
4. Create or check for the availability of the directory structure /ifs/data/Isilon_Support/dsp.
5. Copy the downloaded file to the dsp directory through SCP, FTP, SMB, NFS, or any other supported data-access protocols.
6. Unpack the file by running the following command:
tar -zxvf Drive_Support_<version>.tgz
7. Install the package by running the following command:
isi_dsp_install Drive_Support_<version>.tar
NOTE:
● You must run the isi_dsp_install command to install the drive support package. Do not use the isi pkg
command.
● Running isi_dsp_install will install the drive support package on the entire cluster.
● The installation process takes care of installing all the necessary files from the drive support package followed by the
uninstallation of the package. You do not need to delete the package after its installation or prior to installing a later
version.
View drive firmware status

You can view the status of the drive firmware on the cluster to determine whether you need to update the firmware.
2. Perform one of the following tasks:
● View the drive firmware status of all the nodes. Depending on your version of OneFS, run one of the following
commands:
OneFS 8.0 or later isi devices drive firmware list --node-lnn all
Earlier than isi drivefirmware status
OneFS 8.0
● To view the drive firmware status of drives on a specific node, run one of the following commands:
OneFS 8.0 or later isi devices drive firmware list --node-lnn <node-number>
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Earlier than isi drivefirmware status -n <node-number>
OneFS 8.0
If a drive firmware update is not required, the Desired FW column is empty.
Update the drive firmware

You can update the drive firmware to the latest revision; updating the drive firmware ensures overall data integrity.
Ensure that you get and download the latest drive support package and PowerScale Drive Support Package Release Notes from
https://support.emc.com/.
To update the drive firmware on nodes without bootflash drives, download and install the latest drive firmware package. For
more information, see the latest drive firmware package release notes at .
NOTE: Power cycling drives during a firmware update might return unexpected results. As a best practice, do not restart or
power off nodes when the drive firmware is being updated in a cluster.
2. Run the following command to update the drive firmware for your cluster:
isi devices drive firmware update start all --node-lnn <node-number>
CAUTION: Wait for the current upgrade operation to complete before starting another. To confirm that a node has
finished updating, run the following command:
CAUTION: isi devices -d <node-number>
A drive that is still updating displays a status of FWUPDATE.

Updating the drive firmware of a single drive takes approximately 90 s, depending on the drive model. OneFS updates the
drives sequentially.
Verify a drive firmware update

After you update the drive firmware in a node, confirm that the firmware is updated properly and that the affected drives are
operating correctly.
1. Ensure that no drive firmware updates are currently in progress by running one of the following commands:
OneFS 8.0 or later isi devices drive firmware update list
Earlier than isi devices

OneFS 8.0
If a drive is currently being updated, [FW_UPDATE] appears in the status column.

2. Verify that all drives have been updated by running the following command:
OneFS 8.0 or later isi devices drive firmware list
Earlier than isi drivefirmware status

OneFS 8.0
If all drives have been updated, the Desired FW column is empty.

3. Verify that all affected drives are operating in a healthy state by running the following command:
OneFS 8.0 or later isi devices drive list --node-lnn all
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Earlier than isi devices
OneFS 8.0
If a drive is operating in a healthy state, [HEALTHY] appears in the status column.
Update the as-built record (CTO only)

After performing maintenance on a Configure to Order (CTO) node, you must update the as-built record (ABR) for the node.
The ABR details the current configuration of the node for Isilon Technical Support.
1. Change to the directory containing the as-built record by typing the following command:
cd /var/crash/cto/fruPackages/IsiFru_Package_<date-time-stamp>
2. Update the as-built record for the node by typing the following command:
./isi_cto_update --abr
Remove the FRU package from the node

After all scripts are run, remove the FRU package from the node.
1. Change out of the FRU package directory by running the following command:
cd /
2. Delete the FRU package from the node. Depending on your version of OneFS, run one of the following commands:
OneFS 8.0 or later isi upgrade patches uninstall IsiFru_Package_ <date-time-stamp> --

rolling=false
Earlier than isi pkg delete IsiFru_Package_ <date-time-stamp>
OneFS 8.0
Where to go for support

This topic contains resources for getting answers to questions about PowerScale products.
Dell Technologies support ● Support tab on the Dell homepage: https://www.dell.com/support/incidents-online. Once
you identify your product, the "How to Contact Us" gives you the option of email, chat, or
telephone support.
Telephone support ● United States: 1-800-SVC-4EMC (1-800-782-4362)
● Canada: 1-800-543-4782
● Worldwide: 1-508-497-7901
● Local phone numbers for a specific country/region are available at Dell EMC Customer
Support Centers.
PowerScale OneFS ● OneFS Info Hubs: https://www.dell.com/support/article/sln318794
Documentation Info Hubs
Simultaneous drive firmware updates

You can update the drive firmware on all drives in a node simultaneously.
A simultaneous firmware update will require the node to restart. You should only perform this type of update under the following
circumstances:
● A node restart is acceptable and you've decided not to perform the non-disruptive upgrade procedure that does not require
the node to restart.
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● Your cluster is running OneFS 7.2.0.0 - 7.2.0.1. If you are running one of these versions, you must perform a simultaneous
drive firmware update.
This procedure will work on both joined and unjoined (unconfigured) nodes. If you are working on an unconfigured node, press
CTRL+\ to break out of the configuration wizard to the CLI prompt.
If you are working on an unconfigured node that will be part of a compliance mode cluster, we recommend completing these
steps before switching the node to compliance mode.
Known Issues
● This procedure does not work on SED nodes if the isi_km_d daemon isn't running. The update script will attempt to start
isi_km_d automatically, but in some cases this may not work. If you are working on an unconfigured SED node and the
update fails, create a cluster or join the node to a cluster first, and then try the update again. If the issue persists, contact
Isilon Technical Support for assistance.
● If the commands contained in the section Install a drive support package for a simultaneous upgrade are skipped and
the latest DSP is not already installed on the cluster, drive support related events may be generated once the node has
rebooted, because OneFS does not recognize the updated firmware. To resolve these alerts, eliminate the condition that
required the commands to be skipped, and then install the DSP by following the instructions in the Install a drive support
package section earlier in this document.
● Generation 6 nodes that are unconfigured may not be able to update all drives due to failed mirror rebalance operations. If
this occurs, please retry the update after the node has rebooted. If the issue persists, contact Isilon Technical Support for
assistance.
● If you are connected to a Generation 6 node over a serial connection when performing this procedure, you will see output
from GEOM_MIRROR while the firmware update process is running. This output is normal and expected on Generation 6
nodes, and does not indicate a problem with the firmware update process. The output will look similar to the following:
GEOM_MIRROR[1]: Adding disk da31p3 to journal-backup.

GEOM_MIRROR[1]: Disk da31p3 state changed from NONE to NEW (device journal-backup).
GEOM_MIRROR[1]: Device journal-backup: provider da31p3 detected.
GEOM_MIRROR[1]: Disk da31p3 state changed from NEW to SYNCHRONIZING (device journal-
backup).
GEOM_MIRROR[0]: Device journal-backup: rebuilding provider da31p3.
GEOM_MIRROR[1]: Disk da31p3 state changed from SYNCHRONIZING to ACTIVE (device
journal-backup).
GEOM_MIRROR[0]: Device journal-backup: rebuilding provider da31p3 finished.
GEOM_MIRROR[1]: Consumer mirror/journal-backup destroyed.
GEOM_MIRROR[1]: Device journal-backup: provider da31p3 activated.
GEOM_MIRROR[1]: Alerting on device journal-backup: provider da31p3, state 2.
GEOM_MIRROR[1]: Disk da29p3 state changed from ACTIVE to DESTROY (device journal-
backup).
GEOM_MIRROR[0]: Device journal-backup: provider da29p3 destroyed.
GEOM_MIRROR[1]: Consumer da29p3 destroyed.
● If OneFS is in Single-User mode (boot interrupted) for any reason other than being unconfigured, some boot drive file
systems may not be mounted, or they may be mounted in Read-Only mode. If /var/crash is not mounted it may be
necessary to use a directory in / to stage the DSP files instead of using /var/crash/dsp. It is recommended to first
resolve the issue that is forcing the node into Single-User or Read-Only mode prior to updating drive firmware. If this is not
possible and the simultaneous drive firmware update isn't working, contact Isilon Technical Support for assistance.
● Generation 6 nodes that are in Single-User mode may not be able to update all drives on the first attempt due to failed
mirror rebalance operations. If this occurs, please retry the update after the node has rebooted. If the issue persists, contact
Isilon Technical Support for assistance.
Verify free disk space

Verify that there is free disk space in the /var/crash partition.
Verify free disk space in the /var/crash partition by running the following command:
df -h /var/crash
We recommend having at least 100MB free space in /var/crash before proceeding. If /var/crash is full, and you can
identify stale troubleshooting data (such as old core files), remove them to make space. If you need assistance in deciding what
to clear, please contact Isilon Technical Support for assistance.
23
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Install a drive support package for a simultaneous upgrade
● If the node is in a cluster, and the cluster does not already have the latest DSP installed, make a copy of the downloaded
DSP file and install it on the cluster using the steps below.
● If the node is in a cluster that already has the latest DSP installed, skip these steps and proceed to the next section.
● If you are working on an unconfigured node, save a copy of the downloaded DSP. Once the node has been configured or
joined, install the DSP by following the instructions in the Install a drive support package section earlier in this document.
1. Download the latest version of the Drive Support Package (DSP) from EMC Support and place it on the node in the /var/
crash folder.
2. NOTE: If the cluster is running OneFS 7.2.0.0 - 7.2.0.1, the DSP will refuse to install to protect the node from the L3
cache issue described in KB 301897. Skip these commands and proceed to the next section. Consider upgrading OneFS
to a newer version as soon as possible to eliminate this issue.
Make a copy of the downloaded DSP file and install it on the cluster by running the following commands:
cp /var/crash/Drive_Support_<version>.tgz /ifs/data
tar -zxf /ifs/data/Drive_Support_<version>.tgz
isi_dsp_install /ifs/data/Drive_Support_<version>.tar
Extract the drive support package

Extract the contents of the drive support package to /var/crash/dsp.
Extract the contents of the drive support package by running the following commands:
cd /var/crash
tar -zxf Drive_Support_<version>.tgz
mkdir /var/crash/dsp
tar -C /var/crash/dsp -xf Drive_Support_<version>.tar
Verify drives that need firmware updates

You can verify which drives in a node require firmware updates.
Verify which drives require firmware updates by running the following commands:
cd /var/crash/dsp
./isi_update_drive_firmware
Perform the simultaneous drive firmware update

Begin the simultaneous firmware update of all drives in the node.
NOTE: This command will restart the node.
Begin the drive firmware update by running the following command:

./isi_update_drive_firmware -up
Verify a successful simultaneous drive firmware update

Confirm that all drives were successfully updated.
1. Verify a successful update by running the following commands:
cd /var/crash/dsp
./isi_update_drive_firmware
If all updates were installed successfully, the following message will display:
24
Page 29 of 32
No updates available
2. If the update was successful, remove the extracted copy of the drive support package by running the following command:
rm -rf /var/crash/dsp
If you are working on an unconfigured node, run the following command to return to the configuration wizard:
reboot
25
Page 30 of 32
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
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Isilon Solve Generator: Topic Selections

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Isilon ® SolVe Generator

Solution for Validating your engagement

Generated: July 14, 2021 11:08 AM GMT

Copyright © 2021 Dell Inc. or its subsidiaries. All Rights Reserved.

UNLESS AUTHORIZED BY EMC CORPORATION OR ONE OF ITS AFFILIATES IN WRITING THIS

Publication Date: July, 2021

Read, understand, and perform these tasks

Isilon Top Service Topics

• Drive support packages ......................................................................................................................................................................................... 2

New features and resolved issues

NVMe drive failure on an F600 node

Manufacturer Series Capacity Model Firmware revision

Supported bootflash drives

Manufacturer Series Capacity Model Firmware revision

Smart Modular PS3110 32 GB SHSLM6BA08GLM21EMC FW1146

SanDisk SanDisk SSD-P4 8 GB SanDisk SSD P4 8GB SSD 8.10

Incorrect firmware version displays in query output

Seagate Constellation ES.3 smart fails

Ultrastar SSD400S firmware updates

Install the FRU package (CTO only)

Determine whether the nodes are CTO capable

If a node is CTO capable, a message similar to the following appears:

Download a Field Replacement Unit (FRU) package

1. Download the latest FRU package from ftp://ftp.emc.com/outgoing/Fru_Package/.

Install the FRU package on the node

3. Type cd to change to the directory containing the FRU tar.

OneFS 8.0 or later isi upgrade patches install IsiFru_Package_<date-time-stamp>.tar --

As the package installs, the following message appears:

Preparing to install the package...

Run the update script

2. Perform the update script by running the following command:

Check for mediascan jobs

isi job status

Running and queued jobs:

2. Pause any active MediaScan job by running the following command:

isi job pause mediascan

Install a drive support package

View drive firmware status

Update the drive firmware

CAUTION: isi devices -d <node-number>

A drive that is still updating displays a status of FWUPDATE.

Verify a drive firmware update

OneFS 8.0 or later isi devices drive firmware update list

Earlier than isi devices

If a drive is currently being updated, [FW_UPDATE] appears in the status column.

OneFS 8.0 or later isi devices drive firmware list

Earlier than isi drivefirmware status

If all drives have been updated, the Desired FW column is empty.

OneFS 8.0 or later isi devices drive list --node-lnn all

If a drive is operating in a healthy state, [HEALTHY] appears in the status column.

Update the as-built record (CTO only)

Remove the FRU package from the node

OneFS 8.0 or later isi upgrade patches uninstall IsiFru_Package_ <date-time-stamp> --

Where to go for support

Simultaneous drive firmware updates

GEOM_MIRROR[1]: Adding disk da31p3 to journal-backup.

Verify free disk space

Extract the drive support package

Verify drives that need firmware updates

Perform the simultaneous drive firmware update

NOTE: This command will restart the node.

Begin the drive firmware update by running the following command:

Verify a successful simultaneous drive firmware update