JOSEPH PAULO G.

LIZZO
1694 Torres –General Luna Street, Barangay Poblacion,
Bago City, Negros Occidental, Philippines, 6101
Email Address: jaypeelizzo@gmail.com/josephpaulolizzo@gmail.com
Mobile number: (+63)09082258735

WORK EXPERIENCE:
Organist
IGLESIA FILIPINA INDEPENDIENTE
Cathedral of Saint John the Baptist Bago City
Bonifacio Gonzaga Street, Bago City, Negros Occidental
June 2018 -present

Ubiquity Global Services Bacolod

Customer Service Representative
US Financial Account
Ubiquity Global Services
Negros First CyberCentre
Corner of Lacson Street & Hernaez Street
Bacolod City 6100
Philippines
April 3, 2017 to August 2017

Teleperformance Bacolod
Technical Support Representative
US Service Provider for Internet, Cable and Phone
Magsaysay Ave, Bacolod, Negros Occidental
August 8 2016 to December 2016
● Experience in manual entry for Digital Equipment Activation.
● Experience in technical Account with sales.
● Customer interaction through phone conversation with US based customers.
● Walkthrough customers in basic troubleshooting and create sales.

Transcom Worldwide Philippines

CSR (Customer Service Representative)
Sears Canada, and Comcast
Lopues South Square
Araneta Street, Barangay Tangub,
Bacolod City, Negros Occidental, Philippines 6100
February 13, 2012 to August 2013
● Experience in manual entry for Digital Equipment Activation.
● Experience in technical Account with sales.
● Customer interaction through phone conversation with US based customers.
● Walkthrough customers in basic troubleshooting and create sales.

TSR (Technical Support Representative)

Tele Tech Bacolod CMC (DSL Account)
Levels 1 & 2 Robinson’s Metro,
Singcang, Bacolod City 6100
February -August 2011
● Assist customers calling for issues with their internet connections.
● Scheduling in-home services via phone in the event that customer needs line repair.
● Assist with new employee training related to the DSL service.
● Customer interaction through the  phone with a US based customers.

Volunteer Radio Announcer,

PBS-BBS, DXDC, RADYO NG BAYAN,
Bongao, Tawi-Tawi
May – December 2006
● Create and implement Radio program themed for Young aged Tawi Tawinians.
● Co host in a program entitled “Lakas Kabataan, Tinig Kabataan” of voty.org, an organization supported by the
Youth Commission.
● Proactive in redefining Filino related issues as well as triumphs.

Volunteer Assistant,
To the Officer in Charge
ONE STOP PROCESSING CENTER,
(POEA), Bongao, Tawi-Tawi
May –July 2006
● Assist the OIC on the PEOS that are being conducted every month.
● Served as a Data Encoder for works related to Computer.
● Oversees the Office and the premises on the absence of the OIC.
● Maintenance of the office amenities.
● Usher the OIC on public related activities conducted by the local government.

Typist/Data Encoder
Cozy Nook Typing Jobs,
Bago City, Negros Occidental
March 2005
● Backup Data encoder

EDUCATION
Tertiary         : USLS –Bacolod City Undergrad of BS Computer Science       2003 -2005
Secondary       : Ramon Torres National High                                        1998-2002
Elementary     : Bago City Elementary                                                  1993-1998

SKILLS
● English, Korean, Filipino, Hiligaynon, and Tausug.
● Knowledge on Microsoft Office programs (Word, Excel, PowerPoint, Acess).
● Ability to work with several operating systems, including Windows, Mac OSX and Linux.
● Experience with maintaining office budget and logistics.
● Ability to work on pressure and different environments.
● Willing to be train in unrelated field.

REFERENCES
● May be provided upon request.