A Study on Customer Satisfaction towards Adidas product

QUESTIONNAIRE

1. Name :
2. Gender :
a. Male b. Female
3. Age :
a. Below 25 years b.26-35 years c. 36-40 year
b. Above 40-45 years
4. Marital status :
a. Married b. Unmarried
5. Family type :
a. Nuclear family b. Joint family
6. Education qualification :
a. School c. Post graduate
b. Under graduate d. Uneducated
7. Occupation :
a. Business c. Employee
b. Professional d. Student
8. Monthly income :
a. Below Rs. 10,000 c. Rs.25,000-Rs.50,000
b. Rs.10,000-Rs.25,000 d. above Rs.50,000
9. How do you come to know about Adidas product?
a. Television c. Friends & Relatives
b. Newspaper d. Social media
10. Do you know about Adidas product?
a. Yes b. No
11. What do you feel about the price of Adidas product?
a .high b. moderate c. low
12.Which Atheletic brand do you purchase most frequently?
a. nike b. Adidas c. puma d .rebook
13. Which mode of payment do you use?
a. UPI c. Net banking
b. Debit/credit
14. what Do you feel about the quality of Adidas product?
 a. high b. moderate c. low
15. What kind of offer do you prefer?
a. discounts b. free gifts
c. coupons d. buy 1 get 1 free
16.Do you agree Adidas effectively target the people aged 18-25?
a. Agree b. neutral c. disagree
17.Which brand is the equal competitor of the Adidas product?
a .Nike b .rebook c. puma d.converse
18.Which product do you like most in the Adidas product?
a .shoes b .bags c. Shirts d.jackets
19.Whould you like to purchase more from Adidas product?
a . yes b. no
20. Which mode of purchase do you prefer
a. online b. shopping b. by shop c. both
21.What factors do you influence with Adidas?
s.n Particulars H S D
o S
1 Quality
2 Price
3 Discount
4 Brand image
5 Variety

22.Rank the problems faced by Adidas product?

s Particulars H S N D H
. S S D
n
o
 High price
1
2 Low quality
3 Packaging
4 Availability
5 Delivery
6 Customer service

23.Give your suggestion about the Adidas product?

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