Professional Documents
Culture Documents
EXPERIENCE:
* Extensive background in building/troubleshooting/modifying hardware and softwa
re for desktops and laptops-Over 15 years computer experience
Utilized experience with a wide range of hardware/software vendors--
Dell, HP, Compaq, Sony, Gateway, Microsoft (Windows/Office), and others
* Health Care Industry Experience
Deployed computers and laptops. Loaded software for Texas Health Hospitals in t
he Dallas/Fort Worth area. Using Quickbase to document work completed. Install
ed swing arms/monitors in patients rooms. Troubleshooting Workstations on Wheel
s for nurses and doctors.
* Over two years as a PC Deployment technician
Imaged laptops and desktops for Raytheon in McKinney, setup monitors and docking
stations. Resolved issues for customers in relationship to the deployment polic
y. Setup and deployed laptops for international travel.
* Managed and document service department workflow
Supervised seven employees; set priorities to meet monthly productivity goals; p
rovided training
EXPERIENCE:
EDUCATION:
Maple Woods Community College - Kansas City, MO
Associate in Applied Science
A+ Certification; MCP Certification (Windows 2000 and Windows 2000 Server); Len
ovo Desktop/Mobile Warranty Certification; HP Printer Certifications
REFERENCES: