Professional Documents
Culture Documents
Deshabhimani HRM
Deshabhimani HRM
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organization has some objectives and every part of it should contribute directly
or indirectly to the attainment of desired objectives. In order to achieve the
organizational objectives, integration of employer’s interest and employee
interests is necessary.
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their work in healthy congenial surrounding conductive to good health and high
morale. Employee welfare is a comprehensive term including various services,
benefits and facilities offered by the employer.
Employee welfare means activities designed for the promotion of the
economic, social and cultural well being of the employees. It includes statutory
as well as non- statutory activities undertaken by the employers, trade unions
and both the central and state governments for the physical and mental
development of the workers.
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The project report is prepared based on particular topic that is study
on employee satisfaction towards welfare facilities.
Human resource is an important asset of every company. The skilled
personnel are scarce and are to be attached and sustained in the company. The
employee welfare measures help to counteract the negative effects of the factory
system. These measures enable the employee and his family to lead a good life.
Employee welfare improves the morale and loyalty of workers by
making them happy and satisfied. It also helps to improve the goodwill and
public image to the enterprise.
The various welfare measures provided to the workers will have
immediate impact on the health, physical and mental efficiency, alertness,
morale and overall efficiency of the workers and thereby contributing to the
highest productivity. Hence, the research is to attempt to study and identify the
effectiveness of welfare schemes of Deshabhimani, Cochin.
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Primary objective
Secondary objectives
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The scope of the study is on the welfare measures provided by
Deshabhimani daily. Employee welfare improves the morale and loyalty of
workers by making them happy and satisfied. It also helps to improve the
goodwill and public image to the enterprise. The test of welfare activities is that
it removes directly or indirectly any hindrance, physical and mental of the
worker and restores to the peace and joy of living the welfare work embraces
the worker and his family
The major findings of the study provide valuable information to the
management. This helps the management to take necessary steps to review the
welfare measures provided and can take corrective measures in case of necessity
and thereby improve the satisfaction of the employees towards the welfare
measures.
The sample size chosen for the study were only 50, and so the result
would not be applicable to the whole of Deshabhimani.
Managers and the staff members from different departments are
constantly engaged in their work to meet deadlines; this caused a
limitation in the collection of data from multiple sources.
The study has been conducted purely for academic purpose and it is
not an exhaustive one.
Many of the employees are working in night shifts. This caused a
limitation in collection of data from them.
INDUSTRY PROFILE
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A news paper is regularly scheduled publication containing news,
information and adverting. By 2007, there were 6580 daily newspapers in the
world selling 395 million copies a day. The worldwide recession of 20008,
combined with the rapid growth of web- based alternatives caused a serious
decline in advertising and circulation, as; many papers closed or sharply
retrenched operation. General- interest newspapers typically publish stories on
local and national political events and personalities, crime, business,
entertainment, society and sports. Most traditional papers also feature and
editorial page containing editorials written by an editor and columns that
express the personnel opinion of writers. Other features include display and
classified adverting, comics and inserts from local merchants.
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India is a country of many diverse languages and more than a thousand different
dialects. In a country of 1.1 billion, there is more room for the newspaper
industry to grow, as the rural areas are largely untapped.
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the First Press Commission in 1953 and by amending the Press and Registration
of Books Act 1867. The Office of the Registrar of Newspapers for India is
headquartered in New Delhi, and has three regional offices at Calcutta,
Mumbai and Chennai to cater to the needs of publishers in all corners of the
country.
Kerala has a rate of newspaper readership that is among the highest in the
world. In Kerala, there are approximately 1576 newspapers in circulation! Among
these, only a few newspapers are widely circulated with a good number of readers.
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currently has a readership of over 15 million, with a circulation base of over 7.4
million copies. Manorama is Kerala's largest selling and most widely read
newspaper.
The 18th century saw the rise of the news paper as the preferred media for
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communication of vast amounts of information over a large geographical area,
the 18th century also witnessed a wide array of inventions and progress in the
field of communication, such as the telephone, radio and telegraph, though this
helped in improving the reporting and the overall effectiveness of the
newspaper, it also proved to be a better alternative to the newspaper.
In the 1920’s, the radio gained widespread acceptance due to its
simplicity and availability, a single FM radio station the capability to cover an
area of approximately 130km’s, providing information live and to the minute,
this made it ideal for following sports events, progressing news topics such as
elections, live weather and hazard updates. A radio receiver, even though more
expensive than a newspaper was only a one time investment and radio
broadcasts were free of charge, this made the radio a stiff competitor to the
newspaper.
Further decline in the newspaper readership came from the
television; this was similar to the radio in utility but offered video in addition to
the information. TV and radio both provided up to the minute information on a
wide variety of topics which the newspaper could only present in the next day,
this made the public in general to opt towards these media for news updates
rather than the newspaper hence causing a decline in readership, demand and
revenue.
By the beginning of 1990, the Internet was born which was an even
bigger threat as the people could access information on demand on any topic or
news story. The Internet was considered a threat to the radio and television due
to its versatility, accessibility and affordability and hence newspaper readership
declined even further.
The newspapers realized this rising trend and had taken measures to
counter the competition by providing more specialized in depth analysis of
events and happenings from around the world. Along with providing editorials
and columns on important topics with views that are generally different from
those of the other media, most newspaper publishers now even have their own
websites where there are live updates and articles similar to what is printed.
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Newspaper Industry- Global Perspective
According to the New York Times, there are around 6700 daily
newspapers in 215 countries around the world today that sell over 400 million
copies daily. Out of these China, Japan and India are the countries that have the
largest circulation of newspapers.
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No Country Print
Newspaper Circulation Language
Name
1 Yomiuiri 14,067,000 Japan Japanese
Shim bun
2 Asahi Shim 12,121,000 Japan Japanese
bun
3 Mainichi 5,587,000 Japan Japanese
Shim bun
4 Nihon Keizai 4,635,000 Japan Japanese
Shim bun
5 Chunichi 4,512,000 Japan Japanese
Shim bun
6 Bild 3,548,000 Germany German
7 Reference 3,183,000 China Chinese
News
8 The Times Of 3,146,000 India English
India
9 The Sun 2,986,000 United English
Kingdom
10 People’s 2,808,000 China Chinese
Daily
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Daily
Weekly
National Newspaper
International Newspaper
The Indian print industry came into being in 1780 with the
publication of the Bengal Gazette, based in Calcutta, which was India’s first
printed newspaper created by James Augustus Hickey who is also known as the
“Father of the Indian Press”. Later in 1789, the Bombay Herald was introduced,
followed by the Bombay Courier, which was amalgamated with the Times of
India in 1861.
As per the latest Newspaper Readership Surveys, the Indian
language papers have more readers than the English press; this is due to the
mother tongue of the people. The people in general found it easier to read their
papers printed in their mother tongue rather than English papers; along with this
local language papers have more editions that cater to the particular
geographical area. This makes it more relevant and up to date in covering a
wide variety of news from different parts or the places of origin. This makes
people prefer it to English Language papers, hence increasing readership.
The growth of the press in India is not limited and the expansion of
Newspapers within the country are measured in two different ways, because of
circulation and based on readership.
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1 Dainik Jagran Hindi 159,50,000
COMPANY PROFILE
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the mouthpiece of the Kerala State Committee of the Communist Party of India
(Marxist) it is run and published by the CPM of Kerala, the paper acts as a
media through which the roots of the party can be firmly strengthened. It is
enjoying a common table circulation compared to other Malayalam dailies in
the scenario. As the literacy level in Kerala is high, there is good circulation for
all the leading dailies and Deshabhimani has a good positions and status in
Kerala.
Deshabhimani has editions at Kozhikode, Kochi, Kannur,
Thiruvanathapuram, Kottayam, Thrissur, Malapuram, Abudhabi and it started
its multi colour edition at Kochi in 1993 and Thiruvanathapuram, Kottayam and
in 1994. Its internet edition started on 1 January of 1998 is another feather on
the cap of Deshabhimani. Deshabhimani is one among the three most circulated
dailies in Kerala. The children's Magazine "Thathamma" a sister Publication is
widely accepted. The first spot magazine in Malayalam"Kalikkalam" brought
out by Deshabhimani.
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erstwhile princely rulers that the papers were banned once by the Cochin
Government and twice by the Divan of Travancore during 1942-1946. But, by
then, Deshabhimani had become an instrument of fight for the struggling
people. It took up issues and lent its voice to many struggles. The agitation of
toddy tappers of Anthikkad (Thrissur) and the strikes of Cochin harbor,
Sitharam Mill (Trichur) and Aaron Mill (Kannur) were some of the outstanding
struggles among them. Not only had the mass agitations in different parts of the
state, but the struggles in other states also reverberated in Deshabhimani pages.
To improve the quality and meet the growing demand, the need to
replace the double dummy cylinder press by a speedier modern rotary press was
felt in 1947. Again, when the workers approached the people for fund, the
response was fantastic. The experience of Chombala village near Kozhikode at
that time is etched in people's memory forever. Here, palora Matha, an illiterate,
impoverished rural women who had nothing else to part with, donated her only
calf to the party, telling the comrades to sell the calf and utilize the money for
Deshabhimani What a gesture! Is anything more needed to prove the common
people's love for the paper?
SUBSEQUENT EDITIONS
The span of time between the second and subsequent editions was
not as long as it was between Kozhikode and Kochi editions. The growth was
rapid, reflecting the party's increasing popularity in the state. The third edition
of Deshabhimani was started from Thiruvananthapuram on January 4, 1989. For
it, the party has decided to collect Rs. 25 lakhs but the response was much
greater. In just one day of bucket collection, people generously donated Rs. 45
lakhs.
The next edition has started at Kannur on January 30, 1994, a
stronghold of the communist movement. One day collection throughout the
state for this edition was Rs. 42 lakhs. Apart from this, Rs. One crore were
collected from Kannur and Kasargode districts only, by way of 12 years
subscriptions. In 1997, the fifth edition started from Kottayam. For it two days
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of bucket, collection brought Rs. 75 Lakhs. Besides Rs. 1.4, crore were
collected through annual subscription from the districts within the limits of this
edition alone.
Within a month, about Rs.1.05 crore were collected for the sixth
edition from Thrissur district alone. People from all occupations contributed to
the fund. All most all workers, peasants etc, contributed. The edition came out
on August 31, 2000. The paper started its multi color edition at Kochi in 1993,
and Thiruvanathapuram and Kozhikode in 1994. Kannur and Kottayam editions
started with the color printing installations right from the beginning. The
internet edition started on January 1, 1998 another feature in the pape’s cap. All
the printing and publishing companies that bring out these editions are named
after party stalwarts like P Krishna Pillai, AKG, C H and E M S.
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addition, their plan will be starting a new edition from Malapuram and eighth
edition starts from Abudhabi.
DEPARTMENTAL PROFILE
There are eight departments in the company apart from the editorial department.
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They are:
1. Production department
2. Purchase department
3. Personnel department
4. Administration department
5. HR department
6. Marketing department
7. Circulation department
8. Advertising department
PRODUCT PROFILE
SUPPLEMENTS
Deshabhimani Varanthappathippu
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Aksharamuttam
Sthree
Kilivathil
PUBLICATIONS
Deshabhimani Varika (weekly)
Thathamma (children publication)
Thathamma
Thathamma is a fortnightly comic magazine in Malayalam. It is
published by Balasangam state committee Kerala. The magazine, which
features stories, cartoons, and comics, emphasizes moral values and aims at
enhancing knowledge through humor and hobbies.
Deshabhimani Daily
Deshabhimani is a prestigious daily newspaper in Kerala, and the
organ of the Kerala State Committee of the Communist Party of India (Marxist).
It is one of the most prominent newspapers in Kerala. It is run and published by
CPM of Kerala, the paper helping to strengthen the roots of Party in Kerala,
indisputably. It is published in six different editions, in Kochi,
Thiruvananthapuram, Kottayam, Trichur, Kannur and Kozhikode. It is an
undeniable fact that the newspaper holds a special position in the households of
Kerala. The publishing history started in early 1942s, where it was converted
into a daily in 1946. At present, V. V. Dakshinamoorthi, secretariat member of
the CPI (M), is the Chief Editor of the paper and P. Jayarajan the G M.
REVIEW OF LITERATURE
EMPLOYEE WELFARE
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Employee welfare facilities enable workers to live a richer and more
satisfactory life. After employees have been hired, trained and remunerated,
they need to be retained and maintained to serve the organization better.
Welfare facilities are designed to take care of the well- being of the employees
they do not generally result in any monetary benefit to the employees. Nor are
these facilities provided by employers alone. Governmental and non-
governmental agencies and trade unions too, contribute towards employee
welfare.
Labour plays a very important role in the industrial production of the
country. The human resource managers are concerned with the management of
people at work. It is necessary to secure the co-operation of labour force in
order to increase the production and to earn higher profits. The co-operation of
labour force is possible only when they are fully satisfied with their employer
and the working conditions on the job. In the past, industrialists and the
employers believed that their only duty towards their employees was to pay
them satisfactory wages and salaries. In course of time, with the introduction the
concept of HRM, psychological researches convinced them that the workers
required something more important. In addition to providing monetary benefits,
human treatment given to employees plays a very important role in seeking their
co-operation. Labour or employee welfare activities benefit not only the
workers but also the management in the form of greater industrial efficiency.
The HR managers realize that the welfare activities pay a good dividend in the
long run, because they contribute a lot towards the health and efficiency of the
workers and towards a high morale. It should be noted that expenditure on
labour welfare is a profitable investment in the end as it motivates the workers
for higher productivity.
MEANING OF EMPLOYEE WELFARE
The term is derived from the French word "welfare". The meaning of
this French word is "well being or happiness or prosperity of individuals".
Welfare means faring or doing well. It is a comprehensive term and refers the
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physical, mental, moral and emotional well being of individual.
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measures are added from time to time to the existing measures.
Welfare measures may be introduced by the employers, government,
employees or by any social or charitable agency.
The basic purpose of employee welfare is to improve the lot of working
class, bring about the development of the whole personality of the
worker to make him a good worker and a good citizen.
2. Benefits to organization
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Welfare facilities, besides removing dissatisfaction help to develop
loyalty in workers towards the organization.
Welfare facilities help to motivate and retain employees.
Welfare measures help to improve the goodwill and public image of the
enterprise
Welfare services serve to maintain some peace with improve industrial
relations and industrial peace
Employee’s turnover is reduced due to the provision of Welfare facilities.
Employees take active interest in their jobs and work with a feeling of
involvement and satisfaction.
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4. Worker's organizations
5. Other agencies.
Types of Welfare activities
The meaning of employee welfare may be made clearer by listing the
activities and facilities that are referred to as welfare measures. Welfare
measures can be divided in to two broad groups; namely:
Welfare measures inside the work place.
Welfare measures outside the work place
2) Conveniences
Wash basins, bathrooms, waste disposal.
Provision for drinking water.
Canteen services; full meal, mobile canteen.
Management of worker's cloak rooms, rest rooms, reading room and
library.
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3) Workers health services
Factory health centre: dispensary, ambulance, emergency aid
Medical examination for workers; health education, health research;
family planning services.
4) Women and child Welfare
Antenatal and postnatal care, maternity aid, crèche and childcare;
women's general education.
Separate service for women workers i.e. lunch rooms, urinals, rest
rooms.
Women’s recreation (indoor); family planning services.
5) Worker's recreation
Indoor games,
Strenuous games to be avoided during intervals of work.
6) Employment follow-up
Progress of the operative in his/ her work.
His/ her adjustment problems with regard to machines and workload.
Supervisors and colleagues.
Industrial counselling.
7) Economic Service
Co-operatives, loans, financial grants
Thrift and saving schemes
Budget knowledge
Health insurance
Profit-sharing and bonus schemes
Transport services,
Provident fund
Gratuity and pensions
Rewards and incentives
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Workmen's compensation for injury
Family assistance in times of need.
9) Workers' Education
Reading room
Library
Visual education
Literary classes,
Adult education and social education
Daily news review
Factory news bulletin
Co-operation with workers in education services.
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Security.
WELFARE SCHEMES
Organizations provide welfare facilities to their employees to keep
their motivation levels high. The employee welfare schemes can be classified
into two categories.
1) Statutory welfare schemes
2) Non-statutory welfare schemes
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good working conditions, employers are free to provide, or not to provide, non-
statutory welfare. However, practically all organizations in India provide non-
statutory measures in varying degrees.
Statutory Welfare
After Independence, the Govt. of India passed several acts. The
statutory schemes are those schemes that are compulsory to provide by an
organization as compliance to the laws governing employee health and safety.
e.g.:- the Factories Act, the Employees' State Insurance Act, the
Minimum Wages Act, the payment of Wages Act, and the Industrial Dispute
Act, to ensure a fair deal to employees in various aspects of their jobs
EMPLOYEE SATISFACTION
The needs and priorities of creative employees seem to differ
dramatically from those of workers in older, less innovative industries. With the
right environmental factors, for example, an employee producing widgets of
some kind can be productive and happy for years while doing a repetitive daily
task. However, a cell biologist who has to run the same assay for more than a
week will be screaming for relief. Satisfied employees tend to be more
productive, creative and committed to their employers.
Definition
Academicians and the executives commonly use the term job
satisfaction. In the words of Feldman and Arnold “Job satisfaction is the amount
of overall positive effect or feelings that individuals have towards their jobs.”
Job satisfaction is the amount of pleasure or contentment associated with
a job. If we like our job intensely, we will experience high job satisfaction.
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Kinds of Job Satisfaction
There are different kinds of job satisfaction. Overall job satisfaction is
actually a combination of intrinsic and extrinsic job satisfaction:
Intrinsic job satisfaction is when employees consider only the kind of
job they do, the tasks that make up the job.
Extrinsic job satisfaction is when employees consider the conditions
of job, such as their pay, co-workers etc.
These two types of satisfaction are different, and it helps to look at jobs
from both points of view. For example, if an employee is dissatisfied with the
current job, two questions can be asked to him:-“to what extend is due to the
kind of work he is doing?” and “To what extend is it due to the conditions of his
work?” If it is primarily the kind of work he is doing, it is intrinsic job
dissatisfaction
Dimensions
The level of job satisfaction is effected by a wide range of variables
relating to individuals, social, cultural, organizational and environmental factors
relating as stated below:-
Individual factors
Personality, education, intelligence, age, abilities, marital status,
orientation to work etc are some of the individual factors to job satisfaction.
Social factors
Some of social factors are relationships with co-workers, group working
and norms, opportunities for interaction, informal relations etc.
Cultural factors
Cultural factors are those factors, which are related to attitudes, beliefs
and values.
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Organizational factors
Nature and size, formal structure, personnel policies and procedures,
industrial relations, nature of work, technology and work organizations,
supervision, leadership, management systems, working conditions etc.
Environmental factors
Economic, social, technical and government influences are some of the
environmental factors to job satisfaction.
Nature of supervision
The employee-centered supervisory style enhances job satisfaction as the
leader looks after sub-ordinates carefully, displays friendship, respect etc
towards them.
Working conditions
The work will be more attractive if working conditions are congenial to
the task a worker proposes to accomplish. Good working conditions involve
adequate light, comfortable temperature, attractive salary etc.
Rewards
Economic rewards play a significant role in influencing job satisfaction
for two reasons. First, money is an important instrument to fulfill one’s needs;
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and secondly, employees often see pay as a reflection of management’s concern
for them.
Employee morale
The workers will be loyal to the organization if their morale is higher.
The rates of absenteeism and labour turnover will also be low because of
psychological satisfaction from the job.
RESEARCH METHODOLOGY
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In the words of renowned researcher Clifford Woody, ”research
involves defining and redefining problems; formulating suggested solutions or
hypothesis; collecting, evaluating and organizing data, reaching conclusions and
making deductions and carefully testing the conclusions to find out if they fit
the formulating hypothesis or not” Redman and Mory defined research as “a
systematized effort to gain knowledge”
Universe
In any statistical investigation we are interested in studying various
characteristics of individuals (or items) of a particular group. This group of
individuals under study is known as population or Universe. The universe of
this study comprises of all the employees working in Deshabhimani.
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observation. It is expected to be more accurate and precise than casual.
Sample Design
A sample deign is apportion of people drawn from a larger population. It
will be representative of the population only if it has same basic
characteristics of the population.
Sampling
The method of selecting a sample from the population is known as
sampling.
Types of Sampling
There are two types of sampling.
A. Probability Sampling
Probability sampling is one in which every unit of the population has
equal probability of being selected for the sample. It offers high degree of
representatives. However, this method is expensive, time – consuming and
relatively complicated since it requires a large sample size and the units
selected are usually widely scattered.
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Primary data
Primary data is the information collected during the course of an
experiment in experimental research. It can also be obtained through
observation or through direct communication with the person associated with
the selected subject by conducting survey and interviews.
Secondary Data
Secondary data is the data, which has already been collected and
examined earlier by other investigators. While making use of secondary data the
investigators has to first determine the source from where the secondary data
can be obtained. In this method, the researcher is not at all aware of the
problems related to how the data was originally collected. In this study the
secondary data sources comprises of company manuals, reports, magazines etc.
Sampling Period
Sampling period is the duration taken for conducting a particular
research. In this particular project, the researcher has taken 60 days to complete
the project.
Sampling Extent
Defining the population of interest for business research is the first
step in sampling process. In general, target population is defined in terms of
elements, sampling unit, extent and period. The definition should be in line with
the objectives of the research study.
This project was conducted at Deshabhimani, Cochin.
Sampling Frame
The sample is drawn of the complete list. In this study, the sampling
frame comprises of employee register of Deshabhimani.
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Sampling Size
The sample size plays a crucial role in the sampling process. It is the
number of respondents taken in to consideration for the research process. In this
process, the researcher has taken 100 respondents as the sample size.
STATISTICAL TOOLS
A. Chi- square
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A chi- square test or χ2 test, is any statistical hypothesis test in
which the sampling distribution of the test statistics a chi- squared distribution
when the null hypothesis is true, meaning that the sampling distribution (if null
hypothesis is true) can be made to approximate a chi- squared distribution as
closely as desired by making the sample size large enough.
χ² = ∑ (Oij -Eij) ²
Eij
B. Correlation
The word correlation refers to the mutual relationship or co
variation or association between two (or more) variables. Either correlation can
be positive or it can be negative. The linear relationship or association between
two series. X and Y are measured by calculating a coefficient, which is called
the coefficient of correlation, usually by the symbol ∂.
r = n ∑ xy−(∑ x−∑ y )
√n ∑ x 2(∑ x )2−√ n ∑ y 2− (∑y) 2
C. Regression
Regression relationship is an average relationship between a
dependent and independent variable. The regression coefficient indicates
change in the dependent variable for a unit change in the independent variable.
Regression equation of x on y is x−¿ x=¿bxy¿ )
Where bxy = n Σ xy −( Σ x × Σ y )
n Σ y ²−( Σ y ) ²
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n Σ x ²−( Σ x ) ²
ANALYSIS OF FINDINGS
The primary data of the study are based on the responses of group of
non-managerial employees. The opinion of this respondent was gathered using
structured questionnaire, the findings are based on the responses received from
fifty respondents. All the responses collected were tabulated and analyzed.
Statistical tools used for analysis are simple percentage analysis method,
weighted average method and Chi-square test.
Table no: 1
Age group of the employees
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Ages Number of Percentage of
respondents respondents
25- 35 20 20
36- 45 32 32
46- 55 28 28
56-65 20 20
30
25
20
NO OF RESPONDENTS
15 PERCENTAGE OF RESPONDENTS
10
0
25-35 35-45 45-55 55-65
Interpretation
The table and chart shows that majority of the respondents belongs to the
group of 36-45 .i.e. around 32%. Next category is 46-55 which constitutes
around 28%. Below 35 years of age, there are only 20 employees. These
constitute good number of aged workers in the organization.
Table no: 2
Qualification of employees
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Qualification Number of Percentage of
respondents respondents
SSLC 20 20
Pre- Degree 10 10
Graduation 46 46
Post- 24 24
Graduation
Total 100 100
SSLC
PRE-DEGREE
GRADUATION
POST-GRADUATION
Interpretation
The table shows that out of 100 employees who participated in the survey 24%
of them were postgraduates, 46% of them were graduates and 10% have pre-
degree. 20 % of them were SSLC.
Table no: 3
Income of respondents
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Income Number of Percentage of
respondents respondents
10000- 15000 40 40
15000- 20000 0 0
20000- 25000 42 42
25000- 30000 9 9
Source
: Total 100 100
primary data
Chart No: 3
Income of respondents
10000-15000
15000-20000
20000-25000
25000-30000
Interpretation
From the above chart and table, it is derived that 40% of the respondents get the
wages between 10000 and 15000. 42% of the respondents get the wages
between 20000 and 25000 and 9% of them were get the wages between 25000
and 30000.
Table no: 4
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Experience of the employees
21- 30 42 42
31- 40 14 14
40
35
30
25
NUMBER OF RESPONDENTS
20 PERCENTAGE OF RESPONDENTS
15
10
0
1 to 10 11 to 20 21 to 30 31 to 40
Interpretation
The above table and the chart shows that out of 100 employees who participated
in the survey 14% of the employees have an experience of more than 30 years.
In addition, 42% of employees have more than 20 years of experience .12% of
employees have experience between 11- 20 years. Moreover, 32% of employees
have only below 10 years of service.
Table No: 5
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Working environment of the organization
Particulars Number of Percentage of
respondent respondents
s
Highly satisfactory 10 10
Satisfactory 68 68
Needs 22 22
improvement
Dissatisfactory 0 0
70
60
50
40
30
NO: OF RESPONDENTS
20
% OF RESPONDENTS
10
0
Y
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OR
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NT
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SA
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DIS
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LY
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GH
NE
HI
Interpretation
The above table and chart shows that out of 100 employees who participated
in the survey 10% of employees are highly satisfied with the working
environment. 68% are just satisfied, 22% of the employees needs
improvement.
Table No: 6
44
Medical benefits provided by the organization
Needs 14 14
improvement
dissatisfactory 8 8
Y
T
Y
OR
EN
OR
OR
EM
CT
CT
CT
FA
A
OV
A
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PR
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YS
SI
DI
OR
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NE
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FA
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GH
HI
Interpretation
There is no one highly satisfied with the medical benefit provided by the
organization.78 % of the employees are just satisfied with the medical
benefits, 14% of the employees need improvement and 8% of the employees
are dissatisfied.
Table No: 7
45
Working hours of the organization
Satisfactory 70 70
Needs 8 8
improvement
Dissatisfactory 0 0
140
120
100
80 % of respondents
No of respondents
60
40
20
0
Highly Satisfactory Satisfactory Need Improvement Dissatisfactory
Interpretation
The table shows that 22% of the employees are highly satisfied with the
working hours. 70% of the employees are just satisfied, 8 % needs improvement
46
Table No: 8
General ambiance of the organization
Needs 16 16
improvement
Dissatisfactory 0 0
highly satisfactory
satisfactory
need improvement
dissatified
Interpretation
The table shows that majority of the employees are satisfied with the general
ambiance provided by the company.36 percentage of the employees are highly
satisfied. 48% of the employees are satisfied and 16% of the employees need
improvement.
47
Table No: 9
Conveyance allowance offered by the organization
Satisfactory 70 70
Needs 12 12
improvement
Dissatisfactory 8 8
Highly Satisfactory
Satisfactory
Needs Improvement
Dissatisfactory
Interpretation
Table shows that 10 % of the employees are highly satisfied with the
conveyance allowance provided by the organization. 70% are just satisfied, 12%
of the employees need improvement and only 8% of them are dissatisfied.
48
Table No: 10
Regular increments
No _ _
200
180
160
140
120
% of respondents
100 No.of respondents
80
60
40
20
0
Yes No
Interpretation
Table shows that 100% of the employees are agreed with the regular
increments.
49
Table No: 11
Leave policy of the organization
Highly 14 14
satisfactory
Satisfactory 64 64
Needs 18 18
improvement
Dissatisfactory 4 4
70
60
50
40
No.of respondents
% of respondents
30
20
10
0
Highly Stisfactory Satisfactory Needs Improvement Dissatisfactory
Interpretation
From the table 14% of the employees are highly satisfied with the leave policy
provided by the organization. 64% of the employees are satisfied with the leave
policy, 18% of employees need improvement and 4% are dissatisfied.
50
Table No: 12
Relation between trade union and the employees
Satisfactory 66 66
Needs 10 10
improvement
Dissatisfactory 10 10
120
100
80
% of respondents
60 No.of respondents
40
20
0
Highly Satisfactory Satisfactory Needs Improvement Dissatisfactory
Interpretation
From the table 14% of the employees are highly satisfied with the relationship
of trade union with the employees. 66% are just satisfied and 20% of employees
51
need improvement and 10 % dissatisfied.
Table No: 13
Canteen service provided by the organization
Particulars Number of Percentage of
respondents respondents
Highly 18 18
satisfactory
Satisfactory 64 64
Needs 18 18
improvement
Dissatisfactory _ _
Highly Satisfactory
Satisfactory
Needs improvement
Dissatisfactory
Interpretation
Table shows that majority of the employees are satisfied with the canteen
service provided by the company. 18% of employees are highly satisfied and
only 18% of employees need improvement.
52
Table No: 14
Organization take care of the employees working in night shift
Particulars Number of Percentage of
respondents respondents
Yes 100 100
No _ _
100
90
80
70
60
Yes
50 No
40
30
20
10
0
No. of respondents % of respondents
Interpretation
From the table 100% of the employees are agreeing with the statement.
53
Table No: 15
Job
Particulars Number of Percentage of
security
respondents respondents
Highly 18 18
satisfactory
Satisfactory 60 60
Needs 10 10
improvement
Dissatisfactory 12 12
60
50
40
No.of Respondents
30 % of respondents
20
10
0
Highy Satisfactory Satisfactory Needs improvement Dissatisfactory
Interpretation
From the table majority of the employees are satisfied with the job security.
54
18% of the employees are highly satisfied.10percentage of the employees need
improvement and 12% of the employees are dissatisfied
Table No: 16
Safety
Particulars Number of Percentage of
respondents respondents
Highly 12 12
satisfactory
Satisfactory 68 68
Needs 12 12
improvement
Dissatisfactory 8 8
55
Particulars Number of Percentage of
respondents respondents
Highly 12 12
satisfactory
Satisfactory 72 72
Needs 12 12
improvement
Dissatisfactory 4 4
160
140
120
100
80 % of respondents
No. of respondents
60
40
20
0
Highly Satisfactory Satisfactory Needs improvement Dissatisfactory
Interpretation
From the table and chart, it shows that 12% of employees are highly satisfied
with the safety measures provided by the company. 68% of employees are
satisfied. 12% of employees need improvement and only 8% of employees are
dissatisfied with the safety measures provided by the company.
Table No: 17
Retirement benefits
56
Retirement benefits
80
70
60
50
No. of respondents
40
% of respondents
30
20
10
0
Highly Satisfactory Satisfactory Needs improvement Dissatisfactory
Interpretation
Table shows that 72% of employees are satisfied with the retirement benefits
provided by the company. 12% of employees are highly satisfied, 12% of
employees need improvement, and only 4% of employees are dissatisfied.
Table No: 18
Designation with respect to experience
57
Particulars Number of Percentage of
respondents respondents
Highly satisfactory 22 22
Satisfactory 66 66
Needs 12 12
improvement
Dissatisfactory _ _
Sour
ce: Total 100 100
primary data
Chart No: 18
Designation with respect to experience
70
60
50
40
No.of respondents
% of respondents
30
20
10
0
Highly Satisfactory Satisfactory Needs improvement Dissatisfactory
Interpretation
From the table 22% of employees are highly satisfied with their designation
level. 66% of employees are just satisfied and only 12% of employees need
improvement.
Table No: 19
58
Hygienic conditions in latrines and urinals
Average 64 64
Below average _ _
59
70
60
50
40
No.of repondents
% of respondents
30
20
10
0
Above average Average Below average
Interpretation
From the table 36% of the employees value the hygienic condition maintained
in the latrines and urinals as above average. 64% of the employees value it as
average.
Table No: 20
Recreational activities provided by the company
60
Source: primary data
Chart No: 20
Recreational activities provided by the company
Particulars Number of Percentage of
respondents respondents
Highly satisfactory 12 12
Satisfactory 40 40
Needs improvement 48 48
Dissatisfactory _ _
Highly Satisfactory
Satisfactory
Needs improvement
Dissatisfactory
Interpretation
From the table 40% of the employees are satisfied with the recreational
activities provided by the company.12percentage of employees highly satisfied,
and 48% of employees need improvement.
Table No: 21
HRA allowances provided by the company
61
Source: primary data
Chart No: 21
Satisfactory 56 56
Needs improvement 24 24
Dissatisfactory 2 2
Highly Satisfactory
Satisfactory
Needs improvement
Dissatisfactory
Interpretation
From the table 18% of employees are highly satisfied with the HRA allowances
provided by the company. 56% of employees are just satisfied, 24% of
employees need improvement and 2% of employees are dissatisfied.
Table No: 22
Transportation facility
62
Particulars Number of Percentage of
respondents respondents
Highly satisfactory 23 23
Satisfactory 54 54
Needs improvement 13 13
Dissatisfactory 10 10
63
Particulars Number of Percentage of
respondents respondents
Highly satisfactory 19 19
Satisfactory 54 54
Needs 17 17
improvement
Dissatisfactory 10 10
60
50
40
30 no:of responents
percentage of respondents
20
10
0
highly satisfactory satisfactory needs improvement dissatisfactory
Interpretation
From the table 23% of employees are highly satisfied with the transportation
facility provided by the company. 54% of employees are just satisfied, 13% of
employees need improvement and 10%of employees are dissatisfied with the
facilities.
Table No: 23
Loan facilities provided by the company
64
Source: primary data
Chart No: 23
Loan facilities provided by the company
60
50
40
30 no:of responents
percentage of respondents
20
10
0
highly satisfactory satisfactory needs improvementdissatisfactory
Interpretation
Table shows that only 19% of employees are highly satisfied with the loan
facility provided by the company. 54% of employees are just satisfied, 17% of
employees need improvement and 10% of employees are dissatisfied.
Table No: 24
Educational allowance provided by the company
65
Particulars Number of Percentage of
respondents respondents
Highly satisfactory 12 12
Satisfactory 48 48
Needs improvement 24 24
Dissatisfactory 16 16
66
Particulars Number of Percentage of
respondents respondents
Highly satisfactory 42 42
Satisfactory 36 36
Needs improvement 22 22
Dissatisfactory _ _
Highly Satisfactory
Satisfactory
Needs improvement
Dissatisfactory
Interpretation
From the table 12% of the employees are highly satisfied with the educational
allowances provided by the company. 48% are satisfied, 24% of the employees
need improvement and 16 % of employees are dissatisfied.
Table No: 25
Drinking water facility provided by the company
67
Source: primary data
Chart No: 25
Drinking water facility provided by the company
90
80
70
60
50
% of respondents
40 No. of respondents
30
20
10
0
Highly Satisfactory Satisfactory Needs improvement Dissatisfactory
Interpretation
From the table 42% of the employees are highly satisfied with the drinking
water facility provided by the company. 36% are satisfied 22% of the
employees need improvement.
Table No: 26
Stress at work place
68
Particulars Number of Percentage of
respondents respondents
Yes 60 60
No 40 40
60
50
40
Yes
30 No
20
10
0
No. of respondents % of respondents
Interpretation
Table shows that 60% of the employees agree with that they are suffering stress
69
at work place and 40% of the employees disagree.
Good 50 50
Average 34 34
Poor _ _
Chart No: 27
Overall satisfaction with the employee welfare activities
70
Particulars Number of Percentage of
respondents respondents
Yes 94 94
No 6 6
Highly Excellent
Good
Average
Poor
Interpretation
Table shows that 16% of the employees are excellent with the overall
satisfaction of the welfare facilities provided by the company. 50% are good,
34% of the employees are average in welfare activities.
Table No: 28
Maternity leave provided by the company
71
Source: primary data
Chart No: 28
Maternity benefits provided by the company
100
90
80
70
60
Yes
50 No
40
30
20
10
0
No. of respondents % of respondents
Interpretation
The table shows that 94% of the employees are agreeing with the maternity
benefits provided by the company and. 6% are disagreeing.
Table No: 29
Stress control programmes
72
Particulars Number of Percentage of
respondents respondents
Yes 38 38 Source:
No 62 62 primary
Chart No: 29
Stress control programmes
70
60
50
40 Yes
No
30
20
10
0
No. of respondents % of respondents
Interpretation
The table shows that 38% of the employees are agreeing with the stress control
programmes provided by the company and 62% are disagreeing.
FORMING HYPOTHESIS
HYPOTHESIS 1
73
To analyze, if there is a relationship between working environment and
overall satisfaction of the organization.
HYPOTHESIS 2
To analyze, if there is a relationship between Satisfaction of employees
regarding conveyance allowance and transportation facilities provided by the
organization.
HYPOTHESIS 3
To analyze, if there is a relationship between stress and programmes for
reduce stress provide by the organization.
TESTING TOOLS
1. Chi-Square Test
2. Correlation
3. Regression
CHI-SQUARE TEST
Hypothesis 1:
74
To analyze, if there is a relationship between working environment and
overall satisfaction of the organization.
Null Hypothesis H0 :
There is no relationship between working environment and overall
satisfaction of the organization.
75
Excellent Good Average Poor Total
Highly 1.6 5 3.4 0 10
satisfied
Satisfactory 10.88 34 23.12 0 68
Need 3.52 11 7.48 0 22
improvement
Dissatisfied 0 0 0 0 0
Total 16 50 34 0 100
Source: primary data
CHI-SQUARE TABLE
76
Oij Eij (Oij- Eij)² (Oij- Eij)²/ Eij
8 1.6 40.96 25.6
8 10.88 8.2944 0.7623
0 3.52 12.3904 3.52
0 0 0 1.8
2 5 9 2.9411
44 34 100 4.4545
4 11 49 3.4
0 0 0 2.1926
0 3.4 11.56 14.7955
16 23.12 50.6944 0
0 7.48 110.6704 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
∑Oij = 100 ∑Eij = 100 ∑(Oij- Eij)² ∑(Oij- Eij)²/ Eij
= 392.5696 = 59.466
77
Level of significance = 5%
Since the calculated value is greater than the table value, reject the null
hypothesis. Therefore, the hypothesis 1 is accepted and we accept the
hypothesis 1 i.e.
Hence,
There is relationship between working environment and overall
satisfaction with employee welfare activities of the organization.
CORRELATION ANALYSIS
HYPOTHESIS 2
78
To analyze, if there is a relation between satisfaction of employees
regarding conveyance allowance and transportation facilities provided by the
organization.
Null Hypothesis H0
There is no relationship between conveyance allowance and
transportation facilities.
x 10 70 12 8
y 23 54 13 10
x y xy x² y²
8 10 80 64 100
r = n ∑ xy−(∑ x−∑ y )
√n ∑ x 2(∑ x )2−√ n ∑ y 2− (∑y) 2
= 0.96309
79
and y variable which means that they are directly proportional to each other i.e. when x
variable i.e. (transportation facilities) increases more satisfaction of employees
regarding conveyance allowance also increases
T-TEST
T= r n−2
1−r 2
= 0.96309 4- 2
1 – (.96309)2
= 60.19(Calculated value)
= (2 – 1) (4 – 1)
= 1×3
=3
CORRELATION ANALYSIS
80
HYPOTHESIS 2
To analyze, if there is a relationship between job security and overall
satisfaction of the organization.
Null Hypothesis H0
There is no relationship between job security and overall satisfaction of
the organization.
Job Security (dependent variable) and Overall Satisfaction of the
Organization (independent variable)
x 16 50 34 0
y 18 60 10 12
x y x² y² xy
16 18 256 324 288
50 60 2500 3600 3000
34 10 1156 100 340
0 12 0 144 0
∑x = 100 ∑y = 100 ∑ x² = 3912 ∑ y² = 4168 ∑ xy =3628
r = n ∑ xy−(∑ x−∑ y )
√n ∑ x 2(∑ x )2−√ n ∑ y 2− (∑y) 2
= 0.735
Here, r is positively correlated
The value of r shows that there exist positive correlation between x
variable and y variable which means that they are directly proportional to each
other i.e. when x variable (overall satisfaction of the organization) increases. If
more job security are also increases.
81
T-TEST
T= r n−2
1−r 2
= 0.735 4- 2
1 – (0.735)2
= 1.52
= (2 – 1) (4 – 1)
= 1×3
=3
REGRESSION ANALYSIS
HYPOTHESIS 3
82
To analyze, if there is a relationship between job security and overall
satisfaction of the organization.
Null Hypothesis H0
There is no relationship between job security and overall satisfaction of
the organization.
x 16 50 34 0
y 18 60 10 12
x y x² y² xy
16 18 256 324 288
50 60 2500 3600 3000
34 10 1156 100 340
0 12 0 144 0
∑x = 100 ∑y = 100 ∑ x² = 3912 ∑ y² = 4168 ∑ xy =3628
REGRESSION X on Y
Regression equation x on y is
x−¿ x=¿ bxy¿ )
Where bxy = n Σ xy −( Σ x × Σ y )
n Σ y ²−( Σ y ) ²
= 4×3628−10000
4× 4168−10000
= 0.676
x = 100 ÷ 4 = 25
83
y = 100 ÷ 4 = 25
x−¿ x=¿ bxy¿ )
x- 25 = 0.676(y-25)
x- 25 = 0.676y -16.9
x- 25 = 0.676 y – 16.9 + 25
x = 0.676y + 8.1
REGRESSION Y on X
Regression equation of y on x is
y− y ¿ bxy¿ )
Where bxy = n Σ xy −( Σ x × Σ y )
n Σ x ²−( Σ x ) ²
= 4 × 3628– 10000
4× 3912 – 10000
= 0.798
x = 100 ÷ 4 = 25
y = 100 ÷ 4 = 25
y− y ¿ bxy¿ )
y- 25 = 0.798(x-25)
y- 25 = 0.798x -
y- 25 = 0.798x– 19.95 + 25
y = 0.798 x +5.05
84
70
60 60
50
40
Y Axis
30
y
20
18
12
10 10
0
0 10 20 30 40 50 60
X Axis
FINDINGS
85
The analysis and interpretation of the data with reference to the study has
revealed the following facts.
32% of the respondents belongs to the group of 36- 45. Next category
is 46- 55 which constitutes around 28%. Below 35 years of age, there
are only 20 employees. These constitute good number of young
workers in the organization.
24% of the employees were postgraduates, 46% of them were
graduates and 10% have pre- degree. 20% of them were SSLC.
40% of the respondents get the wages between 10000 and 15000. Only
9% of the respondents get the wages between 25000 and 30000 and
42% of the respondents get wages between 20000 and 25000.
Out of 100 employees who participated in the survey, 14% of the
employees have an experience of more than 30 years. Moreover, 42%
of employees have more than 20 years of experience .12% of
employees have experience between 11- 20 years. In addition, 32% of
employees have only below 10 years of service.
10% of employees are highly satisfied with the working environment.
68% are just satisfied, 22% of the employees need improvement with
the working environment.
78% of the employees are just satisfied with the medical benefits, 14%
of the employees need improvement and 8% of the employees are
dissatisfied.
22% of the employees are highly satisfied with the working hours. 70% of
the employees are just satisfied, 8% needs improvement with the working
hours.
48% of the employees are satisfied with the general ambiance provided by
the company. 36% of the employees are highly satisfied and 16% of the
employees need improvement.
10% of the employees are highly satisfied with the conveyance allowance
provided by the organization. 70% are just satisfied, 12% of the employees
need improvement and only 8% of them are dissatisfied.
86
100% of the employees are agreeing with the regular increments.
14% of the employees are highly satisfied with the leave policy provided
by the organization.64% of the employees are satisfied with the leave
policy, 18% of employees need improvement and 4% are dissatisfied.
14% of the employees are highly satisfied with the relationship of trade
union with the employees. 66% are just satisfied and 10% each of
employees need improvement and dissatisfied.
64% of the employees are satisfied with the canteen service provided by
the company. 18% of employees are highly satisfied and only 18% of
employees need improvement.
100% of the employees are agreeing with the statement organization take
care of the employees in night shift.
60% of the employees are satisfied with the job security. 18% of the
employees are highly satisfied and only 10% of the employees need
improvement and 12% of the employees are dissatisfied with the job
security provided by the company.
12% of employees are highly satisfied with the safety measures provided
by the company. 68% of employees are just satisfied, 12% of employees
need improvement and only 8% of employees are dissatisfied with the
safety measures provided by the company.
72% of employees are satisfied with the retirement benefits provided by
the company. 12% of employees are highly satisfied 12% of employees
need improvement and only 4% of employees are dissatisfied with the
retirement benefits.
22% of employees are highly satisfied with their designation level. 66% of
employees are just satisfied and only 12% of employees need
improvement.
36% of the employees are value the hygienic condition maintained in the
latrines and urinals as above average. 64% of the employees value it as
average.
87
40% of the employees are satisfied with the recreational activities provided
by the company. 12% of employees highly satisfied, and 48% of
employees need improvement.
18% of employees are highly satisfied with the HRA allowances provided
by the company. 56% of employees are just satisfied, 24% of employees
need improvement and 2% of employees are dissatisfied.
23% of employees are highly satisfied with the transportation facility
provided by the company. 54% of employees are just satisfied .13% of
employees need improvement and 10% 0f employees are dissatisfied.
18% of employees are highly satisfied with the loan facility provided by
the company. 54% of employees are just satisfied, 17% of employees need
improvement and 10% of employees are dissatisfied.
12% of the employees are highly satisfied with the educational allowances
provided by the company. 48% are satisfied, 24% of the employees need
improvement and 16 % of employees are dissatisfied.
42% of the employees are highly satisfied with the drinking water facility
provided by the company. 36% are satisfied, 22% of the employees need
improvement.
60% of the employees are agreeing with that they were suffering stress at
work place and 40% of the employees are disagreeing.
16% of the employees have rated excellent, 50% have rated good and the
rest 34% have rated average for the overall satisfaction with employee
welfare.
94% of the employees agree that their company provides them maternity
benefits. While the rest 6% are of the opinion that they do not get any
maternity benefit.
38% of the employees agree that their company provides stress control
programmes.
88
with employee welfare activities of the organization.
2. There is relationship with conveyance allowance and transportation
facilities.
3. There is relationship between job security and overall satisfaction of the
organization.
SUGGESTIONS
89
From the study on the impact of employee welfare on employee
satisfaction, giving the following suggestions and hope that it will help the
organization to increase the satisfaction of the employees and thus become more
productive.
Working hours
Company has to make sure that the working hours and working
conditions are giving satisfaction to their employees.
Transportation facilities
Company has to take care into consideration about the transportation
facilities of their employees.
Recreational facilities
Since majority of the employees are dissatisfied with the recreational
facilities company must provide more emphasis for such activities. It will help
to make a sense of participation and belongings in the employees and finally
boost their performance.
Compensation
Giving satisfactory and fair amount of compensation can probably
eliminate most of the labour disputes.
Medical benefits
Sickness benefit is useful to an employee who is unable to work due to
illness. In order to provide social security during illness, long term hazards or
any other health hazards allowance should be given.
90
Life insurance
Insurance should be provided to cover for the risks on the lives of a
number of individual’s less than one contract. This must be given to the
employees who work with an employer without evidence of insurability.
Drinking water
Effective arrangements shall be made to provide and maintain at points
conveniently situated for all workers employed therein, a sufficient supply of
drinking water should be provided in the premises.
Spittoons
There shall be provided a sufficient number of spittoons at convenient
places and they shall be maintained in a clean and hygienic condition.
Experience
Job satisfaction tends to go up with increasing years of experience.
Nevertheless, it may decrease after about twenty years especially if employees
do not realize their job expectations.
Grievance
Effective grievance management is an important and integral part of
human resource management. Company should take care of employee’s
grievance otherwise, they will become collective disputes.
Knowledge of rules
The employees must be informed clearly about what constitutes good
91
behavior and the rewards that may emanate from it.
Employee satisfaction
Level of satisfaction of majority respondents is clustered in the
satisfactory region. The management may take steps to convert satisfaction
level from satisfactory is highly satisfactory.
CONCLUSION
92
Welfare measures are those, which are directed towards the workers,
which is more than an added advantage for the company. It is very necessary to
seek the co-operation of the labour force in order to increase the production and
to earn high profit. The cooperation of the workers is possible only when they
are fully satisfied with their work and added advantage like labour health, safety
and welfare activities.
After conducting the study, it has noticed some loop holes in the
welfare policies of the company, which have been mentioned in the suggestions.
If the company works out on these suggestions then it will definitely improve
the welfare activities of the company and its overall effect will increase
satisfaction level of employees. This will result in increase in production and
profitability of the company.
BIBLIOGRAPHY
93
n Moser .C. A. and G. Kalton. . Survey Methods in Social Investigation.
n www.deshabhimani.com
n www.wikipedia.com
94
NAME :
AGE :
SEX :
QUALIFICATION: SSLC Pre- Degree Graduation Post-
Graduation
INCOME : 10000- 15000 15000- 20000 20000-
25000 More than 25000
1) From how many years you are working with this organization.
a) 1- 10 years b) 11- 20 years c) 21- 30 years d) 31- 40
3) How do you rate the medical benefits provided by the organization for the
employees and their families?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
95
d) Dissatisfactory
9) How do you rate the relation between trade union and the employees?
A) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
10) How do you rate the canteen service provided by the organization?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
11) Does the organization take care of the employees working in night shift?
a) Yes b) No
13) How do you rate the safety measures taken by the company for employee
safety?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
14) How do you rate the retirement benefits given to the employees?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
96
15) How do you rate your designation with respect to the experience?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
19) How do you rate the transportation facility provided by the company for the
employees?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
20) How do you rate the loan facilities made available to the employees?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
21) Is the educational allowance provided by the company satisfactory?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
22) Are you satisfied with the drinking water facilities provided?
a) Highly satisfactory b) Satisfactory c) Needs improvement
d) Dissatisfactory
97
23) Do you come across stress at your workplace?
a) Yes b) No
24) Rate the overall satisfaction with employee welfare activities of the
organization?
a) Excellent b) Good c) Average
d) Poor
98