About Hewlett-Packard (HP)

HP is a technology company that operates in more than 170 countries around the world. We explore
how technology and services can help people and companies address their problems and challenges,
and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more
simple, valuable and trusted experiences with technology, continuously improving the way our
customers live and work.
No other company offers as complete a technology product portfolio as HP. We provide infrastructure
and business offerings that span from handheld devices to some of the world's most powerful
supercomputer installations. We offer consumers a wide range of products and services from digital
photography to digital entertainment and from computing to home printing. This comprehensive
portfolio helps us match the right products, services and solutions to our customers' specific needs.

Fast Facts:

 HP was founded in 1939

 Corporate headquarters are in Palo Alto, California, USA
 Léo Apotheker is CEO and President
 HP is the world's largest IT Company, with revenue totaling $126 billion for fiscal 2010
 HP's 2010 Fortune 500 ranking: No. 10
 HP serves more than one billion customers in more than 170 countries on six continents
 HP has approximately 304,000 employees worldwide

About GBS Analytics Group

Global Business Services (GBS) Analytics is a 1200+ member group that enables HP to win at the
marketplace with the power of Analytics. It’s built on a shared services model that works closely with
various businesses and regions of HP across multiple domains, e.g., Sales, Marketing, Supply Chain,
Customer Service, etc. We provide data-driven insights through advanced analytics, business research
and performance analysis & reporting.

Within the Supply Chain & Customer Service team, we are focused on providing tangible business
impact to the supply chain & customer service processes across HP businesses either in terms of cost
savings, cash flow improvement or revenue enablement through better business insights, better
planning and analytics.

GBS SCM Analytics – Project / Solution Manager (2 roles)

Job Description:

This position would be part of the Projects & Solutions team within GBS Analytics Supply Chain &
Customer Service group. The focus of this role would be three-fold:

 - Support the account management teams in their effort to institutionalize analytics and expand our
footprint into various supply chain organizations with HP
- Drive strategic initiatives & projects, starting from scoping discussions onto running the project,
together with various Customer Service and warranty groups within HP

- Develop new solutions & capabilities for the entire group based on white spaces & business
requirements working closely with various delivery team members

Reporting Relationship:

Administratively – Supply Chain Projects & Solutions Manager, GBS Analytics

Preferred Knowledge, Background and Skills:

- Master Degree in Mathematics, Statistics, Operations Research or MBA in Operations and a Bachelor’s
in an Engineering discipline from tier 1 institutes either in India or abroad

- Strong global experience in reputed consulting organizations both in sales/business development as

well as supply chain projects delivery

- Strong domain knowledge on Customer Service functions (breadth on all and depth in a few) –
Customer Support, Returns & Warranty, Optimize (Network, Inventory)

- Ability to handle ambiguity

- Ability to lead projects independently

- Expert knowledge and skills with various business applications (e.g., MS Excel including macros & pivot
table, MS PowerPoint), SAS knowledge is desirable

- Excellent communication skills (e.g. written, verbal, presentation)

Preferred Experience: 6-10 years