E-C OMMERCE S OLUTION A RCHITECTURE

Narayana Darapaneni ∗ Anwesh Reddy Paduri Garima Deepak Chita

A BSTRACT
Retail is an important business sector in global trade. A strong framework which manages the data
and processes is known as retail information system, following which will bring clear understanding
for both supply and value chain for a company or a store.

Keywords Retail Management System, Order Management System, Order Fulfillment, e-Commerce

1 Introduction
In today’s world, Internet has become an important aspect of customer shopping, with retailers being able to offer
their services over a broader range of services without the limitation of a physical store. With the emergence of retail
management systems, the seller has the opportunity to customize product recommendations by analysing many factors
such as age, location and most importantly customer’s past purchases. To make this process more efficient and agile, we
can leverage the use of data analysis and utilize machine learning models on historical data to provide recommendation
services along with a cloud and open-source technology to build and compute infrastructure.
Like many other online retail solution’s available, our solution is developed for an online store platform that specializes
in the sale groceries and dry fruits. Our goal is to provide customers and retailers with a convenient and reliable service
complete with a click of a mouse or a phone tap.
Paper Organization : The remainder of this paper is organized as follows. In Section 2, we provide related work. In
Section 3, we describe the experimental setup of our proposed methodology, including data sources, dataset description,
data preprocessing techniques, prediction models, recommendation service and search service. In Section 4, we discuss
the Algorithms we used. In Section 5, we present our analysis on the results with various evaluation metrics used to
compare between models and validation method. Section 6, concludes the paper.

2 Related Work and Literature Survey

The world of retail has been revolutionized with onset of internet based applications and websites and while we all have
used them in some form, there is not much scope for understanding the technology behind it for a regular consumer. To
develop this understanding, we must recognise the meaning of retail, it’s advantages as well its spread in India. With the
help of a research paper titled “Retail Management” by Vaja B.R. [1], we have equipped ourselves with the following
information.
In [1] Vaja B.R, defines retail as “the final step in the distribution of merchandise for consumption by the end consumers”.
In that sense, retail management can be described as the combination of processes that enable a consumer to purchase
products from a store. In today’s industry, the term ‘store’ also refers to internet applications that have surpassed the
notion of traditional physical stores. The latter challenged customers with unnecessary long distance trips to the store,
dealing with unstocked shelves and even for the seller, there is a need for a physical structure and sales employees
leading to large capital amounts.
E-retail, on the other hand, is a much simpler model of retail for both the consumer and seller. There is no hassle of
human interaction, advantage of shopping from your screen and most of all the convenience of 24/7 open stores. While
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Northwestern and Great Learning
the two have their own set of advantages and disadvantages, the purchasing power is mainly in the hands of the young
millennial’s and Gen Z population that evidently prefer E-retail to its counterpart, traditional shopping.
Regardless of these differences, Vaja B.R [1] points that, both require a solid structure of retail management.

3 Experimental Setup
3.1 Data Source

3.2 Dataset

3.3 Data preprocessing

3.4 Recommendation model

3.5 Search service

4 Algorithm
4.1 cosine similarity

4.2 jaccard similarity

5 Models Comparison and Results Analysis

6 Conclusion
Acknowledgement 6.1 First author would like to thank Great Learning for the opportunity.

References
[1] Mr Bankim R Vaja. Retail management. International Journal of Research and Analytics Reviews, 2(1):22–28,
2015.