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Abstract: There is increasing sophistication in corporate social responsibility (CSR) disclosures by international construction companies
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(ICCs). Nevertheless, a systematic analysis of the trends and prospects is yet to appear. This study fills that knowledge gap by providing an
understanding of the idiosyncrasies of CSR disclosures and by offering suggestions for future reporting exercises. By examining the top fifty
ICCs’ CSR/sustainability reports using content analysis, it is found that the more negative effects a company may have, the more remedial
strategies it will disclose in a CSR report. ICCs from economically more developed countries maintain a high level of CSR disclosures, while
their counterparts from developing countries have caught up in this CSR cause. As a way to improve the consistency and integrity of disclosed
information, ICCs are increasingly adopting CSR reporting guidance frameworks and using third-party assurances. CSR disclosures present a
high degree of uniformity while they also show nuanced and intriguing diversity. This research helps understand comprehensively the trends
of CSR disclosures in the international construction. It will help ICCs extrapolate their future CSR reporting exercises. DOI: 10.1061/
(ASCE)CO.1943-7862.0001034. © 2015 American Society of Civil Engineers.
Author keywords: Corporate social responsibility; Disclosure; International construction business; Trends; Prospects; Content analysis;
Organizational issues.
Introduction various forms of pollution (Lu and Tam 2013; Zhao et al. 2012;
Ofori 1993). Buildings are responsible for more than 40% of global
Probably no industry offers as many paradoxes as construction cor- energy use and one third of global greenhouse gas emissions (Rode
porate social responsibility (CSR). On the one hand, the construc- et al. 2011). Corrupt practices are also an issue with Transparency
tion industry has an inherent social responsibility. It materializes International (2008) suggesting that construction is one of the top
the built environment, which influences human health, economic three most corrupt industries in the world. Competition in the con-
activities, social behavior, cultural identity, and civic pride (Pearce struction industry is notoriously fierce. To survive, companies
2003). The industry makes an important contribution to the national sometimes operate at the expense of societal well-being, producing
economy and provides a large number of jobs. It is a hugely im- unsatisfactory work, offering a harsh working environment, and
portant industry in scope and scale. Flanagan and Jewell (2014) maintaining poor occupational health and safety standards. The
estimate global construction output of US$6.8 trillion in 2013, conjunction of these paradoxes has brought CSR to the fore. It is
which contributes between 8 and 10% to the annual global gross now growing in prominence as a core issue confronting the con-
domestic product. The industry provides employment for a sub- struction industry and its organizations (Murray and Dainty 2008).
stantial number of the working population, e.g., around 30 million The previously discussed paradoxes relating to construction
people in China are employed in construction activities (National CSR are evident on an international scale. In recent years, advanced
Bureau of Statistics of China 2014), 7.2 million in the United States technology, fast transportation, convenient communications, effec-
(U.S. Bureau of Labor Statistics 2014), and 11 million in the Euro- tive knowledge transfer, integrated markets, and trade liberalization
pean Union (EU Construction Statistics 2014). On the other hand, have all helped the construction business traverse traditional na-
construction is intrinsically irresponsible. It competes with the tional boundaries into the international arena (Lu et al. 2013a). This
natural environment and can have an adverse effect upon it, includ- has formed a new business sector known as international construc-
ing land degradation, resource depletion, waste generation, and tion, which is defined as the part of construction business that is
undertaken by companies working on projects outside their home
1
Assistant Professor, Dept. of Real Estate and Construction, Faculty of country (Ngowi et al. 2005). As an example of the scale of this
Architecture, Univ. of Hong Kong, Pokfulam, Hong Kong (corresponding business, Engineering News-Record (ENR) statistics show that the
author). E-mail: wilsonlu@hku.hk ENR Top 250 International Contractors had US$511.05 billion
2
Ph.D. Candidate, Dept. of Real Estate and Construction, Faculty of in contracting revenue in 2012 from projects outside their home
Architecture, Univ. of Hong Kong, Pokfulam, Hong Kong. countries, along with US$813.55 billion in revenue from domestic
3
Professor, School of Construction Management and Engineering, projects (Reina and Tulacz 2013). With the increasing globalization
Univ. of Reading, Reading RG6 6AW, U.K. of construction business, the social responsibility of international
4
Professor, Faculty of Construction Management and Real Estate,
construction companies (ICCs) extends beyond their home country.
Chongqing Univ., Chongqing 400045, China.
Note. This manuscript was submitted on August 17, 2014; approved on
For example, ICCs undertaking construction business in a host
May 28, 2015; published online on July 9, 2015. Discussion period open country may also help build a hospital or school for the benefit of
until December 9, 2015; separate discussions must be submitted for indi- the local community. The international construction business is a
vidual papers. This paper is part of the Journal of Construction Engineer- positive development in terms of value creation, knowledge ex-
ing and Management, © ASCE, ISSN 0733-9364/04015053(14)/$25.00. change, and resource configuration and optimization. However,
that, despite of CSR issues having been discussed in the construc- sion, and findings. Conclusions and limitation, and implications for
tion industry (e.g., Petrovic-Lazarevic 2008; Murray and Dainty further research are presented in the last section.
2008; Griffith 2011; Bowen et al. 2007; Fox 2000; Liu et al. 2004;
Hill and Bowen 1997), no study has been conducted to analyze
ICCs’ reporting practices systematically. Jenkins and Yakovleva Theoretical Foundation and Research Questions
(2006) explored the trends of CSR disclosures in the mining indus-
try using a case study of the world’s 10 largest mining companies. Corporate social responsibility (CSR) disclosure is seen as “the
Waller and Lanis (2009) analyzed CSR disclosure patterns in the process of providing information designed to discharge social
advertising sector, while Cuganesan et al. (2010) examined CSR accountability. Typically this act would : : : be undertaken by the
disclosures within the Australian food and beverage industry. Jones accountable organization and thus might include information in the
et al. (2010) investigated corporate approaches to sustainability in annual report, special publications or even socially oriented adver-
the United States engineering and construction industries. As elab- tising” (Gray et al. 1987, p. 4). The most widely embraced theo-
orated in this paper, sustainability is not quite equal to CSR, retical perspectives explaining motivations for the CSR reporting
although companies at times perceive them as similar. Zhao et al. are legitimacy theory and stakeholder theory. According to Waller
(2012) provided a set of indicators that can be used to implement and Lanis (2009), the CSR disclosure is a means of legitimization.
CSR in the construction industry and help companies methodically Companies do not operate in a vacuum; rather, they affect and are
assess their CSR performance. There are pressures on all compa- affected upon by the sociopolitical context and the stakeholders.
nies to improve CSR reporting. For example, the global reporting Here, stakeholders are any individual, group, organization, mem-
initiative (GRI) sets out minimum requirements in key areas of ber, or system that affects or can be affected by an organization’s
CSR and companies sign up to report in accordance with the re- actions (Freeman 1984). Stakeholder theory holds that stakeholders
quirements. The ISO 26000 defines good practice and establishes have different interests in, and thus have different effects on a cor-
standards (ISO 2010). There is legislation to ensure corruption does poration, either positive or negative, and the corporation is seen to
not occur, such as the U.K. Bribery Act 2010, the U.S. Foreign be responsible for meeting their interests even though they are out-
Corrupt Practices Act 2004, and the U.S. Anti-Corruption Act, side of the corporation (Freeman 1984). There is a social contract
and there are voluntary codes on ethical behavior. However, the between a company and society formed by various stakeholders
trends and prospects of CSR disclosures have not been adequately (Deegan 2002; Mathews 1993; Patten 1992). Bound by this con-
articulated, despite the relevance of the two issues to an understand- tract, firms agree to perform various socially desired actions in re-
ing of how CSR is actually interpreted, practiced, and reported in turn for societal approval of their objectives and other rewards, and
the international construction. this ultimately guarantees their continued existence (Deegan 2002;
The aim of the study is to explore the trends and prospects in Brown and Deegan 1998; Guthrie and Parker 1989). In this sense,
CSR reporting conducted by ICCs. The research is of significant the CSR disclosure is a method by which management can interact
academic and practical value. Firstly, the trends can reveal how the with society to influence society’s perceptions of their organiza-
concept of CSR has been interpreted and practiced by ICCs. tions (Deegan 2002), and discharge their obligations (Farook et al.
Jenkins and Yakovleva (2006) noticed that companies show con- 2011; Campbell 2000). In addition to achieving legitimacy, there
siderable variations in the maturity of the content and style of their are other motivations for a company to engage in the CSR disclo-
CSR reporting. The research will provide an epistemological link sure. They are: (1) enhancing corporate reputation and brand value,
(Zhao et al. 2012) between the concept of CSR and the real CSR (2) gaining a competitive advantage, (3) signaling superior com-
strategies implemented by ICCs. Secondly, exploring the trends of petitiveness, (4) allowing comparison with and benchmarking
CSR disclosure will help reveal how CSR reporting is standardized. against competitors, (5) increasing transparency and accountability
Zhao et al. (2012, p. 279) discovered that there is little uniformity in within the company, and (6) establishing and supporting employee
CSR indicator frameworks, as “these initiatives have evolved in a motivation and internal information and control processes (Herzig
manner specific to the needs of the jurisdiction at that time and and Schaltegger 2006). To this can be added the opportunity to at-
place.” Standardization of CSR reporting is advocated as an effec- tract new customers, to attract new investors, to increase trust, to
tive way of communicating CSR strategies and performance to influence government policy makers, and to establish a reputation
stakeholders, and efforts to increase uniformity are evident in vari- of being a socially responsible company.
ous international standards in this area, e.g., ISO 26000 and Social Nevertheless, there is little consensus on what should be in-
Accountability 8000. Thirdly, the trends to be identified provide cluded in CSR disclosures. The terms of the social contract, or what
useful references against which the idiosyncrasies of CSR disclo- CSR entails, cannot be known with any precision (Farook et al.
sures in the international construction business and other sectors 2011). This is further exacerbated by the confusion caused by
formulating and assessing CSR disclosure. This is in line with of self-regulatory governance over issues that are not externally
Windsor (2001), which argued that how CSR is understood and regulated (Chiu 2010). The GRI, for example, aims to develop a
perceived still largely depends on the business context and the voluntary reporting framework that will elevate sustainability re-
managerial dispositions of each corporation. This also resonates porting practices to a level equivalent to that of financial reporting
with studies that have identified the nature of a company’s industry in rigor, comparability, auditability, and general acceptance (Willis
as a factor affecting CSR disclosure (e.g., Cho and Patten 2007; 2003). It has recently published the construction and real estate
Yongvanich and Guthrie 2005; Halme and Huse 1997; Roberts sector supplement (CRESS) with the aim of providing sustainabil-
1992). “Industries exhibit special uniqueness in that the internal ity performance indicators and disclosures that are important or
competencies or external pressures inherent in the industry create unique to the sector. This research is conducted at an opportune
a ‘specialization’ of social interests” (Griffin and Mahon 1997, time, as it is straddling a period that is before and after the pub-
p. 10). It is to be expected that the heterogeneities of the inter- lication of an international construction relevant CSR reporting
national construction business, the aforementioned paradoxes in guidance, i.e., construction and real estate sector supplement
particular, will lead to idiosyncrasies in CSR reporting. (CRESS). It would be interesting to find out “Are there more ICCs
According to one theoretical perspective, higher levels of CSR reporting their CSR performance in accordance with the GRI re-
disclosures occur concurrently with increased focus on the prob- porting guidelines and using more third-party assurance to en-
lems a company may cause, or the threats of litigation and fines hance the credibility of the disclosed information?” (Q3).
it may face (Cho and Patten 2007; Yongvanich and Guthrie Standardization unnecessarily means no nuanced and intriguing
2005). In other words, the more irresponsible effects a company diversity allowed in the CSR reporting undertaken by ICCs. The
may have, the more remedial strategies it will disclose in a CSR social contract between a corporation and society, which in turn
report. It has been well articulated that the international construc- influences CSR disclosures, depends not only on industry specific-
tion witnesses many CSR paradoxes, e.g., it providing the built ity, but also on countries. Other than categorizing countries into
environment by competing against the natural environment, and developed and developing countries in Q2, it needs to further ex-
it causing many nuisance to the community. An immediate relevant amine countries with different cultures and institutions. The
research question is, “Do ICCs disclose more about their commit- international construction business is subject to many onerous regu-
ment to CSR remedial strategies such as energy saving, carbon latory and cultural differences, such as controls on land use, build-
emission reduction, community care, transparency, occupational ing regulations and technical requirements, building permits and
health and safety (OHS), logistic and supply chain management, inspection, and environmental regulations. In face of the culture
transparency, and anti-competitive behavior?” (Q1). Answering (Kogut and Singh 1988; Tijhuis and Fellows 2011) or institutional
this research question is of both theoretical and practical signifi- distance (Bae and Salomon 2010; Lu et al. 2013b) between the
cance. It enables confirmation regarding whether legitimacy theory home and host countries, ICCs would not be able to adopt one-
and stakeholder theory can be applied to explain the motivation for size-fit-all CSR strategies. For example, the culture distance or in-
the CSR disclosure and reveal the issues that should be entailed in stitutional distance may bring tension and force ICCs to deliberate
the social contract. CSR strategies in host countries, e.g., to reduce poverty or to im-
In view of growing global concerns over CSR, it is with no prove community health. The cultural characteristics of a home
doubt that ICCs will increase their CSR disclosure level, which re- country may lead to interesting nuanced difference in CSR disclo-
flects the extent to which ICCs have reported their CSR strategies sures although standardization is advocated. A natural thinking is
and consequently, the performance achieved. Previous studies that they may tailor their CSR strategies with respect to the cultural
(e.g., Kolk et al. 2001; Maignan and Ralston 2002) have suggested or institutional profile of host countries. It is thus interesting to find
that there are country-specific and industry-specific differences in out, “What are the idiosyncrasies in the CSR reporting effected by
the extent of CSR reporting. The industry-specific differences and cultural or institutional differences?” (Q4).
their effect on CSR disclosures, as described previously, are to be It is expected that, by examining the previous four research
examined by linking them to the heterogeneities of international questions retrospectively, the prospects of CSR disclosures by ICCs
construction, in particular the CSR paradoxes. Given that compa- can be regressed. To understand the trends of CSR disclosure as
nies in developed countries have been striving for some time to stated in CSR reports is important, while the more meaningful re-
meet escalating legal requirements, there is a view that developing search inquiry is to consider their effect on the future, although
countries have more potential in terms of introducing CSR strate- it is often risk-prone to extrapolate into the future. To maintain
gies (Lu et al. 2014). The contemporary CSR movement is the consistency of presentation, the sixth research question is pro-
primarily pushed by the civil society in more economically posed: “What are the possible prospects of CSR disclosures by
developed countries, but the movement has great effects on less ICCs?” (Q5).
For example, the ranked number one company, Grupo ACS in 14 FCC Spain GB, TA
Spain, is the majority shareholder in the second highest company, 15 Hyundai E&C South Korea PO, IP
Hochtief AG from Germany; meanwhile, these two companies are 16 Bilfinger Germany IP
the principal shareholders of Leighton Holding from Australia. 17 Balfour Beatty U.K. GB, TA
Nationalities are thus better seen as the national origins of a com- 18 Petrofac U.K. IP
pany. The ICCs’ main line of business is based on ENR 2013 19 Royal BAM Netherlands GB, TA
(Reina and Tulacz 2013), which states that a business taking up 20 Sinohydro China PO, TA
20% or more of the company’s total revenue is deemed to be 21 CCG Greece IP, TA
22 PCL U.S. GB, IP
the company’s main line of business.
23 OHL Spain TA
CSR reports of the sample ICCs over the past five years (2008– 24 CSCEC China GB, TA
2012) were retrieved from their websites. The TIC 50 is not a static 25 China Machinery China PO, IP
group. They will change each year on the list dependent upon per- 26 Daelim South Korea IP
formance. Some firms even drop off the lists in certain years. It is 27 Salini Italy TA, WS
common practice for ICCs to communicate their CSR strategy and 28 GS E&C South Korea IP
performance through the Internet as a major channel with some 29 KBR U.S. TA
having developed a themed website for this purpose. Companies 30 Abeinsa Spain PO
published either sustainable development/sustainability reports or 31 Leighton Australia GB, IP, TA
32 JGC Japan IP
CSR reports, which is not particularly unexpected given that there
33 Lend Lease Australia GB
is no clear boundary between the two concepts (Ebner and 34 CREC China TA, GB
Baumgartner 2006). Two ICCs named JGC Corporation and SK 35 SK E&C South Korea IP
Engineering & Construction publish environment reports to show 36 Samsung C&T South Korea PO
their CSR performances with regard to the environment. A total of 37 CB&I U.S. IP
155 CSR/sustainability reports were collected for analysis, putting 38 Tecnicas Reunidas Spain IP
aside the question of whether the two concepts are one and the same. 39 Kiewit U.S. IP, PO
The CSR/sustainability reports were coded using content analy- 40 Daewoo E&C South Korea IP, PO
sis, an approach adopted by many researchers to analyze CSR re- 41 Danieli & C Italy IP
42 McDermott U.S. IP
porting (e.g., Roca and Searcy 2012; Jenkins and Yakovleva 2006;
43 CITIC China GB
Wilmshurst and Frost 2000). Content analysis is a systematic, rep- 44 Foster Wheeler U.S. IP, PO
licable technique for compressing many words of text into fewer 45 Isolux Corsan Spain PO, TA
content categories based on explicit rules of coding (Krippendorff 46 POSCO South Korea IP, PO
2012; Stemler 2001). It is a continuous and iterative process char- 47 Obayashi Japan GB, TA
acterized by two key stages, the first of which requires managing 48 Larsen India IP, PO
the data, and the second stage involving making sense of the evi- 49 Acciona Spain TA, GB
dence through descriptive or explanatory accounts (Burden and 50 Kajima Japan GB, MA
Roodt 2007). a
The ranks are based on the year 2013.
An instrument as shown in Table 2 has been developed as the b
GB = general building; HW = hazardous waste; IP = industrial/petroleum;
protocol for decoding CSR reports. The instrument includes indica- MA = manufacturing; PO = power; SW = sewer/waste; TA =
tors, which are not specifically included in the CRESS G3.1 but are Transportation; TE = Telecom; WS = water supply.
frequently mentioned in reports, such as information transparency
(IT). There are six groups with 23 subcategories of performance
indicators in total listed in Table 2: (1) EN-environment (5 subca- coding process produced a very large table (called Table A), a part
tegories), (2) SO-society (4 subcategories), (3) LA-labor practices of which is shown in Table 3. The table describes the CSR perfor-
and human rights (6 subcategories), (4) PR-product responsibility mance reported by ICCs over the past five years. The process was
(2 subcategories), (5) IT-information transparency (3 subcatego- also with the assistance of qualitative data analysis software Lex-
ries), and (6) EI-economic indicators (3 subcategories). imancer Desktop that automatically identified high level concepts
The 23 CSR performance indicators in each of the 155 SD/CSR in the documents. To reduce the inherent subjectivity and potential
reports were manually coded into an MS Excel file. pIf a report dis- variance, a second coder repeated the process independently and
closed a certain indicator, it was marked with a “ ” in the Excel produced another table (called Table B). To ensure the consistency
file; otherwise, the indicator was marked with a “-”. This laborious of the works from the two independent coders, Cohen’s kappa
coefficient could have been applied, but a more straightforward The last column of Table 4 shows that the total number of CSR
method was adopted. The two excel tables, having an identical struc- reports disclosed by ICCs has increased over the period, i.e., five
ture, were subtracted from one another, i.e., Table A–Table B. Those years from 2008 to 2012, inclusive. In 2012, 47 out of the 50 sam-
cells/indicators scoring a result other than zero meant an inconsistency ple ICCs published a CSR report or its equivalent. CSR reporting,
between the two coders. The reports were then analyzed again to de- although not mandatory in most countries, has been adopted by
termine whether the indicator in question had in fact been reported. many large ICCs around the world. This trend may reflect on one
This process was repeated until all the cells scored a zero, meaning that hand stakeholders’ increasing influence on the operation of corpo-
full agreement between the two coders had been achieved. The final- rations and, on the other hand corporations are becoming more will-
ized Excel table formed an information hub for data analyses. ing to use CSR disclosure as a means of interacting with society.
Based on the analyses of the quantitative data in the table, CSR
reports were used as qualitative data to deepen the understanding of
CSR strategies and their performance reported by the ICCs. The Q1: Do ICCs Disclose More about Their Commitment
authors have conducted a few informal discussions with executives to CSR Remedial Strategies?
of top ICCs different occasions over the past years to solicit their Based on the basic data in Table 3, specific types of CSR strategy
insights on CSR. This was used as qualitative data to be triangu- and performance disclosure were analyzed. This involved counting
lated with the quantitative and qualitative data decoded from the p
each “ ” of a specific indicator as one point across all the sample
CSR reports. The data will be analyzed and blended together in reports and plotting the total points in the spider diagram as
this paper to ensure an uninterrupted reading journey in under- shown in Fig. 1. The total points of a specific indicator reflect
standing the trends and prospects of CSR disclosures by ICCs.
the number of companies that have reported the indicator in a
given year. The diagram shows that EN5 (emissions, effluents,
and waste), SO1 (community), and LA3 (occupational health
Results, Analysis and Discussion
and safety) are the three most frequently reported CSR indicators.
All the reports in 2011(33/33) and 2012(47/47) included these
Profile Disclosure three indicators, and in the years from 2008 to 2010, over
Table 4 shows that CSR disclosure reports have a diverse range of 90% of the companies elaborated these three strategies in their
titles. They may be referred to as CSR reports (e.g., CCCC), cor- reports. The analytical results support the assumption that the
porate responsibility reports (e.g., Grupo ACS), sustainability re- more negative effects a company may cause, the more remedial
ports (e.g., Fluor Corporation), environment reports (e.g., JGC), strategies it will disclose in a CSR report. The indicators with a
annual reports (e.g., Vinci), or named after the company name long axis in the spider diagram are all problematic aspects that
(e.g., the Bechtel reports). Some of the ICCs (e.g., Skanska AB) ICCs can improve upon for the benefit of society or their legiti-
published part of their annual report on their CSR/sustainability macy of existence as a company will be challenged. The CSR
disclosure website. The diversity of these titles reflects the absence reports have frequently mentioned their commitment to stake-
of a single and agreed definition of the term CSR (Carroll and holders such as employees, clients, and future users, sharehold-
Shabana 2010) and the blurred boundary between sustainability ers, suppliers, and particularly, local community and the general
and CSR (Ebner and Baumgartner 2006). It was ascertained that public (Table 2), even though the latter are outside of the corpo-
all of them do disclose CSR/sustainability strategies and perfor- ration. Legitimacy theory and stakeholder theory do hold in
mance and can thus be treated as a homogeneous group. ICCs’ CSR reporting practice.
Table 3. An Excerpt of the Data Table Generated from the Content Analyses of the CSR Reports
EN-environmental performance indicators SO-society
© ASCE
Company EN1 EN2 EN3 EN4 EN5 SO1 SO2 SO3 SO4
Emissions,
effluents and Code of Anti- Anticompetitive
Ranking Name Country Years Types of report Materials Energy Water Biodiversity waste Community conduct/ethic corruption behaviour
1 Grupo ACS Madrid, Spain 2008 Corporate responsibility/ V V V V V V V — —
annual report
2009 Corporate responsibility/ V V V V V V V — —
annual report
2010 Corporate responsibility/ V V V V V V V — —
annual report
2011 Corporate responsibility/ V V V V V V V — —
annual report
2012 Corporate responsibility/ V V V V V V V V V
annual report
2 HOCHTIEF AG Essen, Germany 2009 Sustainability report V V V V V V V V —
(Hochtief 2011 Sustainability report V V V V V V V V —
Aktiengesellschaft) 2012 Sustainability report V V V V V V V V V
3 Bechtel San Francisco, 2008 The Bechtel report V — — — V — — — —
U.S. 2009 The Bechtel report — — — — V — — — —
2010 The Bechtel report — — — — — V V — —
2011 The Bechtel report V V — — V V V — —
2012 The Bechtel report V V — — V V V — —
4 Vinci Rueil-Malmaison, 2008 Annual report — — — — V V — — —
France 2009 Annual report — V V V V V V — —
04015053-6
2010 Annual report — V — V V V V — —
2011 Annual report — V — V V V V — —
2012 Annual report — — — V V V V — —
nificant effect on the local community and so the ICCs devise their development of relevant materials and equipment supply.
CSR commitment to deal with the nuisances and help the commu- Nevertheless, this research discovered findings that are against
nity. Construction is notorious for the hardship of its working envi- our previous assumption about CSR disclosures—some of the re-
ronment: many view it as a three-dimensional (3D, i.e., dangerous, ported CSR strategies, such as providing training for the local com-
dirty, and demanding) industry, and OHS incidents are sometimes munity, appear not to be linked to the ICCs’ construction business.
reported. The ICCs in the sample disclosed CSR strategies to ad- Although education is recognized as a universal value, comments
dress these issues, which include ensuring that employees have ad- from top ICC executives implies that this CSR strategy, similar to
equate training in the safe use of all plant, machinery, substances, philanthropy, is seen as an indirect strategy bringing immediate
and other OHS issues. EN2 (energy), SO2 (code of conduct/ethic), benefit while causing less trouble to the company at a later stage.
and LA2 (training and education) also attracted much attention in Moreover, the theoretic perspective that companies tend to disclose
the CSR disclosures. Fig. 1 shows that 80–90% of the sample com- more about their commitment to CSR remedial strategies does
panies reported these indicators in the past five years. Table 5 lists not hold in the aspects coded SO3 (anti-corruption), SO4 (anti-
examples of the detailed CSR strategies and performance disclo- competitive behavior), LA4 (work-life balance), and IT2 (intra-
sure on the aforementioned frequently reported aspects. For exam- corporate information transparency). For example, although
ple, Vinci disclosed quantified performance in reducing emissions, corruption issues have not diminished in recent years, there have
effluents, and waste. Skanska highlighted it being the world’s larg- been fewer disclosures of corruption issues in ICCs’ CSR reports,
est investment in OHS implemented by a single company. suggesting this is a sensitive issue that ICCs do not wish to be pub-
A similar phenomenon that companies disclose more about their lically discussed. This accords with the view of O’Donovan (2002)
strategies that can help remedy the negative effects they may cause that CSR disclosures vary according to the intent of the discloser.
Moldova and Bulgaria. The group also cares for older people in need
OHS (LA3) Skanska For the eighth consecutive year, a Skanska Safety Week has been organized, which according
to Skanska (2014) is the world’s largest investment in occupational health and safety
implemented by a single company
GS GS has established formal joint management-worker health and safety committees in which a
certain percentage of the total workforce must be represented
CCCC CCCC protects establishes a sound labor protection mechanism and systems on employees’
regular annual physical examination and special examination of special trades and harmful
types of work
Energy (EN2), code of Saipem Saipem installed 49 solar water heater panels on Saipem Karimun base in Indonesia, which
conduct/ethic (SO2), and will help save 97,000 kWh energy and reduce CO2 emissions by approximately 20 t
training and education (LA2) Balfour Beatty To conduct business with integrity, Balfour Beatty requires its employees to take an online
code of conduct training module. The company has introduced an Ethics Helpline and opened
other channels so that employees and others can report behavior that is or is suspected to be
unethical or in breach of the code of conduct
Grupo ACS The company has programmes for continuous training and skills development, aimed at
meeting employees’ training needs for correct execution of their work and for personal and
professional development
Q2: Do ICCs from More Economically Developed Fig. 2 show the total disclosure levels contributed by the ICCs as
Countries Maintain a Higher Level of CSR Disclosures a whole on a yearly basis, showing both the number of reports
Than Their Counterparts from Less Developed and the reporting levels increasing. ICCs as a whole have increas-
Countries? ingly enriched the content of their CSR disclosure, evidenced by the
Based on the basic increasing average disclosure levels per report and the converging
p data in Table 3, CSR disclosure levels were an- standard deviation. Table 7 shows the annual numbers of reports
alyzed. Each “ ” for a specific indicator in a report was counted as
one point. The total points for a report in a specific year could then by region from 2008 to 2012, from which it can be clearly seen that
be viewed as the company’s CSR disclosure level, i.e., the extent to ICCs in European countries pay more attention to the disclosure of
which an ICC reported their CSR performance. Whereas previous CSR activities while Asian companies are catching up in this regard.
studies (e.g., Cuganesan et al. 2010; Jenkins and Yakovleva 2006) To further examine the effect of country-specific differences on
used number of pages as proxies for disclosure levels, the appear- the extent of CSR reports, the companies have been arranged
ance of the indicators is believed to be more helpful for probing into into four groups according to different regions divided by ENR:
CSR disclosure. Since there are 23 indicators (Table 2), the maxi- (1) Europe; (2) Asia and Australia; (3) The United States; and
mum disclosure level a company can possess is 23. Table 6 and (4) Latin America (Brazil). Fig. 3 illustrates the annual CSR dis-
closure levels by the different regions, and Figs. 4–6 illustrates the
levels at individual company level. European ICCs all have high
Table 6. ICCs’ CSR Disclosure Levels on a Yearly Basis levels of CSR disclosure, which they have maintained over the past
Year five years. Through this disclosure, they are seemingly more will-
Parameter for CSR
disclosure levels 2008 2009 2010 2011 2012 ing to interact with society, making themselves more caring com-
panies. ACS and Abeinsa from Spain, and Balfour Beatty from the
Number of reports 20 25 30 33 47 U.K. are the three top ICCs which possess highest CSR disclosures
Potential range of (0–460) (0–575) (0–690) (0–759) (0–1081)
disclosure levelsa
levels. Asian and Brazilian ICCs are catching up and increasing
Total number 289 344 449 540 722 their CSR disclosure levels to an extent that is similar to developed
of disclosures world ICCs. Larsen from India, Kajima from Japan, and CREC
Average disclosure 14.45 13.76 14.97 16.36 15.36 from China are the three top Asian ICCs having high CSR disclo-
level per report sure levels. With globalization, and in view of the heightening con-
Standard deviation 5.40 5.46 4.67 4.11 4.54 cerns surrounding the international construction business, ICCs
Potential range of disclosure level = number of reports × 23, since the
a from non-Western countries have joined the CSR cause. For exam-
maximum disclosure level for each report is 23. ple, Chinese ICCs, irrespective of the fact that they are emerging as
Table 7. Numbers of Reports Disclosed by ICCs from Different Countries amongst the strongest contenders in the global construction market
or Regions (Lu et al. 2009; Sui Pheng and Hongbin 2003), have made signifi-
Countries/regions cant strides in reporting CSR since 2010. Partly, this is because of
Total pressure from the Chinese government to make their state-owned
Europea Asia and U.S. Brazil reports
enterprises more socially responsible, and partly a recognition that
Years (21)c Australiab (20)c (8)c (1)c (?/50)
socially responsible investment influences the share price of a busi-
2008 9 8 2 1 20 ness, although the structure of the Chinese capital market poses
2009 11 12 2 0 25 serious questions for the SRI development in China. Chinese in-
2010 13 13 3 1 30
2011 14 16 2 1 33
vestors have not yet developed an appetite for SRI. The Chinese
2012 21 18 7 1 47 securities market has been famous for excessive speculation.
a
Indigenous Chinese investors are obsessed with short-term profits,
Reports from companies in Spain, France, Germany, Italy, U.K., Sweden, rather than long-term investment (Lin 2010). In the face of the criti-
Netherlands, Greece and Austria are included in this column.
b
Twenty ICCs from four Asian countries (China, South Korea, Japan, and
cism, for example, the U.S. secretary of state Hillary Clinton warn-
India) and Australia were ranked as top 50 by ENR in 2013. ing of a creeping “new colonialism” in Africa (Lee 2011), Chinese
c
The numbers in the brackets are the numbers of ICCs from that country/ ICCs have started to publish CSR reports in English. Strangely, the
region. large group of American ICCs seems to publish CSR reports only on
Fig. 3. CSR disclosure levels per annum by ICCs from different regions (2008–2012)
Fig. 5. CSR disclosure levels per annum by all Asian and Australian ICCs (2008–2012)
Table 8. Numbers of Total CSR Reports, Those Following the GRI closures are converging to the GRI and its guidelines, companies
Standard, and Those Using Third-Party Assurance also frequently reported their own CSR commitment in aspects
Report totals 2008 2009 2010 2011 2012 such as work-life balance, and information transparency, which
Total number of reports 20 25 30 33 47 have not been clearly included in the guidelines. In part, this is be-
Number of reports in 14 19 21 24 27 cause CSR is not specifically embodied in company law, although
accordance with the there is a requirement for disclosure of certain CSR activities;
GRI reporting guidelines hence, ICC disclosure is based on company priorities. There has
Number of reports using 6 7 10 12 13 been debate about the inclusion of CSR in company law as it would
third-party assurance help to clarify the purposes of a company: profit-making and social
responsibility. However, a different viewpoint is that the inclusion
of CSR in company law would endanger the for-profit nature of
corporations.
an ad hoc basis. Only Flour and Bechtel disclose their CSR perfor-
Another interesting finding is that the ICCs are increasingly in-
mance regularly (Fig. 6).
cluding third-party assurance in their CSR reports to enhance the
credibility of the disclosed information. GRI external assurance
Q3: Are There More ICCs Reporting Their CSR normally assesses a report in terms of its application levels and does
Performance in Accordance with the GRI Reporting not provide an opinion on the sustainability performance of the
Guidelines and Using Third-Party Assurance to reporter nor the quality of the information in the report. For exam-
Enhance the Credibility of the Disclosed Information? ple, the ACS Group used KPMG to perform a limited assurance
Table 8 shows that ICCs are increasingly reporting their CSR strat- review on the nonfinancial information contained in its CSR re-
egies and performance in accordance with the GRI Sustainability ports. Although it has been common practice for financial informa-
Reporting Guidelines. Usually, companies state explicitly their tion to be verified through internal and external audits by an
compliance with GRI guidelines in their reports, e.g., “the ACS independent auditor, verification of CSR information is relatively
Group’s Corporate Responsibility Report is prepared according new in the international construction business. This resonates with
to the GRI’s A+ standard and is verified annually.” The reports pub- Jenkins and Yakovleva’s (2006) finding that there has been a
lished in 2012 largely follow the G3.1 Guidelines. Some companies gradual increase in levels of assurance in the mining industry,
(e.g., Hochtief AG) have followed the CRESS recently published but even where assurance exists, it usually audits quantifiable envi-
by the GRI. Standardization of CSR reporting is seen as particu- ronmental and health and safety indicators, while avoiding the
larly necessary by the GRI, which aims to develop a reporting sys- more complex qualitative social measures.
tem framework to provide metrics and methods for measuring and
reporting sustainability-related effects and performance. The emer-
Q4: What Are the Idiosyncrasies in CSR Reporting
gence of the guidelines provides a useful tool for ICCs to organize
Effected by Cultural and Institutional Difference?
the contents of their CSR reporting. By providing the indicative
aspects of CSR reporting, they can even affect the CSR strategies The pattern of performance indicators is further examined by link-
a company may adopt, although currently there is no evidence to ing it to ICCs’ cultural/institutional profiles. Interesting research
Korean ICCs (Table 9). The temptation is to further examine it employed by ICCs as a soft power when undertaking their
by connecting it to the construction productivity in different coun- international construction business. ICCs adopt CSR strategies that
tries. Similarly, within Europe, a Greek registered company will are mostly desired by host countries in line with their cultural and
have different values to a Swedish company. Code of conducts/ institutional difference.
ethics (SO2) is most frequently reported by ICCs from Western
European countries such as U.K., Germany, Spain, and Italy. All
the seven Spanish companies, the three Italian companies, and Q5: What Are the Possible Prospects of CSR
the two U.K. companies disclosed the code of conduct/ethics Disclosures by ICCs?
in the investigated years. It is generally considered that these Based on the previous analyses of the trends of CSR disclosures, it
countries have a relatively high ethical standard as a guide for can be reasonably expected that the number of companies disclos-
the professional practices especially in ethical, social and environ- ing their CSR performance using CSR/SD reports will increase in
mental matters. The standard must not be lessened when they con- the future. ICCs from developed countries will continue to maintain
duct construction business in host countries. A characteristic of a high level of CSR disclosure. The average disclosure level of
ICCs is that they are domiciled and registered in their home country Asian and Australian ICCs shows a dramatic rise in the past years
with a regulatory and social framework that must be complied with, to an extent that is similar to Europe’s ICCs. In line with the trend
they are also working in countries with very different regulatory that ICCs from developing countries increasingly become an
and social requirements. When they publish CSR reports, their emerging force in built environment provision in the international
audience is the shareholders, customers, and society in their home arena, they will also join in this CSR cause, either self-consciously
domicile, and customers and society in the other countries in which or forcedly by external pressure. This echoes with Porter and
they operate. Contrasting operational standards of the United States Kramer (2006) that CSR has emerged as “an inescapable priority
with Indonesia are very different, yet cannot be ignored. Market for business leaders in every country.” ICCs view CSR reporting an
presence (EI2), which includes procedures for local hiring for effective way of interacting with society and influencing external
all direct employees from contractors and subcontractors (CRESS perceptions of their organizations. The idea that all organizations
2014), is also an indicator that is particularly disclosed by EU coun- should realize and discharge their social responsibility for sustain-
tries’ ICCs. They are strong in construction know-how and do not able development of society, a concept demonstrated by ISO
have a large group of directly hired workers. They also source their 26000, has spread around the world.
construction materials and machinery on a global scale. These pro- Theorists suggested that there is a social contract between com-
vide an opportunity for the ICCs to achieve CSR excellence panies and society, bound by which companies agree to perform
throughout their global logistics and supply chain. Notably, for un- various socially desired actions in return for societal approval of
known reason, the American ICCs are not particularly remarkable their objectives and other rewards. Whilst the social contract is
in disclosing their commitment in either code of conduct/ethics or gradually accepted as the rationale behind CSR disclosure, ICCs
market presence. are still struggling with what should be entailed in it. This is further
Other interesting idiosyncrasies in CSR reporting effected by exacerbated by the absence of a single and agreed definition of
cultural and institutional difference have been discovered. For ex- CSR. Increasingly, ICCs adopt the GRI as the guidelines of their
ample, the oxymoron of CSR might be doubled when it comes to CSR disclosure and this is expected to be the prospect in the future.
China, as CSR is perceived as volunteering in many cultures while Although standardization of CSR disclosure is advocated, diversity
in China assuming CSR is regulated by article 5 in its company law of CSR disclosure contents will continue and should be allowed.
revised in 2005. In the U.K., anticorruption actions are particularly The diversity lies in the cultural and institutional distance between
promoted. Balfour Beatty is the corporate supporter of TI, the In- the home and host countries, a particular issue that ICCs must deal
stitute of Business Ethics and the U.K. Anti-Corruption Forum by with when they undertake the international construction business
working with all three organizations to help develop and share best by using CSR as a soft power. There are some items that have been
practice and promote the objectives. One notable trend is that frequently disclosed by ICCs but have not been included in
ICCs would not adopt one-size-fit-all CSR strategies; rather, they CRESS. It would be a reasonable move for the GRI to expand their
devise tailor-made CSR strategies to possibly shorten the cultural/ guideline to include the items in the future.
institutional distance between home and host countries. Differences Third-party assurance is expected to continue in ICCs’ CSR re-
in philanthropical activities result primarily from the differences in porting to enhance the credibility of the disclosed information.
the regions in which ICCs operate and the prevailing social welfare Nevertheless, verification of CSR information, which is largely
policies and cultural norms of the regions. Usually, ICCs aim to non-financial in nature, will remain as a challenge in CSR reporting
gear the social commitment toward the needs of the society. For in the international construction business. How to quantify and report