Name: LAIBA Arshad

Roll no: Msc-F20-765

Semester: 2nd
Subject: Business Communication
Assignment: 11
Question no 1:
What are the types of business letters? Explain any two of
them?
Answer:
Business letter is a letter which is used by organized to
communicate in a professional way with customers other
companies client’s shareholders investors’ etc. business
letters uses to formal languages and a specific format.
Companies use it to convey important information and
messages.
Types of business letters. Explain any two letters.
1. Offer letters:
An offer letter is an official offer of employment that describes
the specific terms of the position. If you agree to the terms the
letter offers, then you will sign the offer letter and accept the
job.
An offer letter usually includes the following:
Job Description:
These items outline the specific job tasks and requirement of
the role.
Job title:
A letter that states the official name of the position can
ensure you are hired for the right role.
Request start date:
This is the date in which you will begin employment. You may
discuss with your employer if you need to adjust the date.
Salary and benefit:
This information includes the offered salary, bonus and benefit
that come with the role. Some employee specifies when bonus
is given and benefits, such as health care, begin.
Acceptance timeline:
This is the date by which you must respond to the offer
letter.
2. Sales letter:
The purpose of sale letter is to introduce a service or product
to a customer. Sales professional often use product to a client
or customer. Sales professionals often use these letters when
making new contacts with prospective buyers or
strengthening relationship with longtime clients.
A sale letter often includes the following:
Description of product or service:
 Include specific details about the items or service you are
offering. Consider identifying a possible solution this product
or service provides to the recipient to best demonstrate its
value.
Cost:
Some letter includes information about the price of the product
or service, especially if the buyer is a current patron. It may be
include if the cost was already disused in a previous meeting as
well.
Call to action:
Include directions to the reader explaining how they should
take action if they want to buy. You may include your contact
information. The best time to reach you and a date by which
they should reply to take advantage of your offer.
Question no 02:
What do you mean by credit refusal? What can be the
possible reasons our credit is refused?
Answer:
Credit refusal:
Credit refusal refers to the rejection of a credit application for
a borrower.
The rejection can occur due to several reasons, from non-
payment of earlier due to lack of a credit history.
Possible reason your credit application was refused:
● Your loan balance is too high.
● Your credit card balance is too high.
● There are too many inquiries on your credit
report.

● You have too many credit cards.