SYMBIOSIS INTERNATIONAL (DEEMED UNIVERSITY)

(Established under section 3 of the UGC Act 1956)

Re - accredited by NAAC with ‘A’ Grade
Founder: Prof. Dr. S. B. Mujumdar, M.Sc.,Ph.D. (Awarded Padma Bhushan and Padma Shri by President of India)

(Established under section 3 of the UGC Act 1956, by notification No.F.9-

12/2001-U3 Government of India)
Accredited by NAAC with ‘A’ Grade
Founder: Prof. Dr. S. B. Mujumdar, M.Sc.,Ph.D. (Awarded Padma Bhushan and Padma Shri by
President of India)
______________________________________________________________________
________
Sub Committee - Specialization for Curriculum Development

Undergraduate

Course Title: Six Sigma

Course Code: 070125641

Number of Credits: 03

Level: 03

Learning Objectives/Outcomes:

● To understand the importance of quality in service and manufacturing

sectors.

● To demonstrate understanding of Six Sigma DMAIC process

● To use software tools for statistical calculations required for six sigma
projects

Pre-learning:

None

Course Outline:
Unit Topic Hours
No.

1 Introduction: 5

Quality perception, Quality in manufacturing, Quality in

service sector, Differences between conventional and six
sigma concept of quality, Six sigma success stories

2 The Six Sigma Methodology: 12

Concept of six sigma, Methodology of Six Sigma: DMAIC and

DMADV, Voice of the Customer, Business and Employee and
Critical to Quality Characteristics (CTQ’s), Understanding six
sigma organization, Project sponsors and champions, Master
black belt, Black belt, Green belts

Descriptive statistics: Data type, Mean, Median, Mode,

Range, Variation, Standard deviation, Probability distribution,
Normal, Binomial, Poisson distribution

3 Models of implementation of six sigma: 10

Selection of six sigma projects, Process Mapping, SIPOC,

Value Stream Map Defects, DPMO, DPU, Customer focus, Six
sigma for manufacturing, Six sigma for service. Z score,
Process Mapping,Value Stream Map

4 Six Sigma Tools: 18

Data Collection for SPC, Control Charts Process mapping,

Measurement system analysis, General Concepts & Goals of
Hypothesis Testing, Quality function deployment, Failure
mode effect analysis, Design of experiments, Six Thinking
Hats, Fish-bone diagram, CTQ drill down tree, affinity
diagrams, etc , software tools for six sigma (Minitab/Excel),
challenges in six sigma deployment

Pedagogy:

1. Classroom Lectures (including flipped classroom)

2. Case-studies/discussions
3. Experiential assignments / field visits

Books Recommended
 1. Six Sigma: SPC and TQM in Manufacturing and Service, G. Tennant,
Gower Publishing Co
2. Six Sigma for Managers, G. Brue, TMH
3. What is Six Sigma, P. Pande, TMH

Suggested Assessment/ Evaluation Methods

A. Continuous Assessment:

1. Mini project/case study

2. Research based assignment

3. Experiential/field tasks

4. Quiz/presentations

B. End Semester Examination:

1. Written exam

Course Outcomes:

The student will be able to:

CO1 understand the importance of quality in service and manufacturing sectors.

CO2 demonstrate understanding of Six Sigma DMAIC process

CO3 Use software tools for statistical calculations required for six sigma projects

Course Articulation Matrix:

1: Slight (Low) 2: Moderate (Medium) 3: Substantial (High)

PO1 PO2 PO3 PO4 PO5 P06 PO7 PO8 PO9 PO10 PO11 PO12 PSO PSO
1 2

CO1 2 1 2 1

CO2 2 2 3 3 3 2 2

CO3 2 3
Benchmarked against similar courses in other national/ international
universities /organizations

S. Name of the Course Name of University where it

No. is offered

1 Six Sigma Green Belt Loyola University Chicago

2 Lean Six Sigma Northeastern University,

Massachusetts

3 Six Sigma Green Belt Body of American Society for Quality

Knowledge

4 Six Sigma and Lean Manufacturing Gujarat Technological

University

Name of Prof Ismail Prof Vinaykumar D

Members Akbani

Designation Asst. Professor Asst. Professor

Org. / Inst. SIT SIT

Signature

Name of Prof Ismail Prof Vinaykumar D

Experts Akbani

Designation Asst. Professor Asst. Professor

Org. / Inst. SIT SIT

Signature
Signature of Dean:

Date: