JSPM’s

RAJARSHI SHAHU COLLEGE OF ENGINEERING

TATHAWADE, PUNE-33
(An Autonomous Institute Affiliated to
Savitribai Phule Pune University, Pune)

[MBA2117 OSCM]: Essentials of Six Sigma

(Specialization core 7)
Teaching Scheme: Credit Examination Scheme:
TH: 03 Hours/Week 03 Concurrent Evaluation : 20 Marks
Mid Sem. Exam : 30 Marks
End Sem. Exam : 50 Marks
Total :100 Marks
Course Objective: The Objective of this course is to make the students understand the basic
concepts of six sigma Management. To make students know various tools from operations, which
would facilitate the decision making in business environment.
Course Outcome:
On completion of the course, student will be able to–
CO1: DESCRIBE the basic concepts related to Six sigma Management
CO2: EXPLAIN in detail, all the theoretical concepts taught through the syllabus.
CO3: PERFORM all the necessary calculations through the relevant numerical problems.
CO4: ANALYSE the situation and decide the key operations concepts
CO5: EVALUATE the six sigma impact of the decision.
Course Contents
UNIT-I Enterprise-Wide Deployment 09 Hours
Brief history of performance initiatives- Quality Control, TQM, Cost of Quality, Customer quality
Management, SPC, Reengineering, Six Sigma, Theory of Constraint, Lean manufacturing
UNIT-II DMAIC Model for Implementing Six Sigma 08 Hours

Generating Solutions, Random Simulation, Six Thinking Hats, Mind Mapping, Challenge
Assumptions, Decision Making Tools for Selecting Solutions – Pair wise Ranking, Solution Matrix,
Force Field Analysis, Costs and Benefits, Pilot Plan, Potential Problem Analysis – Mistake Proofing,
Risk Assessment Matrix and Control Assessment Matrix, FMEA, Contingency Plan, Verification
Plan, Tollgate Questions
UNIT - III Six Sigma Impact Measurement 09 Hours
Lack of Clear Goals and Metrics linked to Measurable Business Goals, Mismatches between
Traditional Accounting and Improvement Campaigns. Metrics That Impact – Revenue Growth, Cost
Savings, Productivity Improvement, Reduced Cost of Poor Quality, Cash Flow Improvement, Faster
product / service cycle times, Freed up engineering and /or sales / service time, Freed up other
indirect time, Cost avoidance savings. Seven Elements of Six Sigma Scorecard
UNIT - IV Six Sigma In Non-Manufacturing Environments 08 Hours
MSA in the DMAIC Cycle. MSA Psychology. Why Non-Manufacturing Processes are Different,
MSA Repeatability & Reproducibility (R&R) Studies. Gauge R & R. Comparison of MSA
Acceptance Criteria
UNIT -V Projects in Six Sigma-Use of DMAIC Cycle 08 Hours
Discussion on four projects in six sigma
225

(Dr. Amey A. Choudhari) (Dr. Seemah Kedar) (Dr. R. K. Jain)

Chairman, BOS of MBA Dean Academics Director, RSCOE
 JSPM’s
RAJARSHI SHAHU COLLEGE OF ENGINEERING
TATHAWADE, PUNE-33
(An Autonomous Institute Affiliated to
Savitribai Phule Pune University, Pune)
BOOKS:
Text Books :
1. The Six Sigma Black Belt Handbook by MacCarty, Daniels, Bremer and Gupta, TMGH, 2010
Edition
2. Juran Institute‘s Six Sigma Breakthrough and Beyond by De Feo and Barnard, TMGH.
3. What is Six Sigma? by Peter Pande, TMGH Six Sigma Management by Blashka, TMGH All
about Six Sigma by Warren Brussee, TMGH
References Books :
TPS-Lean Six Sigma by Hubert Ramprasad, Sara Books Pvt.Ltd.

226

(Dr. Amey A. Choudhari) (Dr. Seemah Kedar) (Dr. R. K. Jain)

Chairman, BOS of MBA Dean Academics Director, RSCOE