1. Which statement exemplifies clarity?

*
A. Please use the official format attached to this memo for all office documents.
B. The purpose of this memo is to provide a reference for all your staff members of the formats of various documents
for office use.
C. This memo is to provide a reference for all your staff members of the formats of various documents for office use.
D. No other format is allowed for office documents except the attachment.

2. Conciseness in communication can be best illustrated by _____. *

2/2
A. phrasing your colleague’s ideas through poetic language.
B. keeping your colleague’s sentences short and simple but complete in thought.

C. providing evidence to support your colleague’s claim or argument.

D. addressing your supervisor with a respectful tone and language.

3. Which sentence best illustrates concreteness? *

2/2
A. Romeo has exemplary qualities in dealing with clients.
B. When it comes to client care, Romeo is the model.
C. Romeo has the highest rating as regards client satisfaction.
D. Romeo has the best client satisfaction rating at 94 percent.

4. Which is the best sentence as regards correctness? *

2/2
A. The role of a political analyst is to conduct research and analysis on current policies and political events.

B. The role of a political analyst are to conduct research and analysis on current policies and political events.
C. The roles of a political analyst is to conduct research and analysis on current policies and political events.
D. The roles of a political analyst are to conduct research and analysis on current policies and political events.

5. Which is the best example of a concise but courteous statement *

A. Attendance is mandatory.
B. Attendance is required.
C. Attendance is obligatory.
D. Attendance is compulsory.

11. Which of the choices is an improvement of the sentence below? The cafeteria served excellent food; it was only two
years old. *
2/2
A. The two-year old food in the cafeteria was excellent.
B. The served food in the cafeteria is excellent.
C. The two-year-old cafeteria served excellent food.

D. There is excellent food served by the two-year cafeteria.

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