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REPUBLIC OF THE PHILIPPINES

TECHNICAL EDUCATION SKILLS AND DEVELOPMENT AUTHORITY


BULUSAN NATIONAL VOCATIONAL TECHNICAL SCHOOL
SAN JOSE LOWER, BULUSAN SORSOGON

Date: December 18,2019


Venue: TWSP Building-Conference Room
Presiding Officer: LFE
Attendees: Faculty and Staff

Agenda:
1. Year End Activities
2. Customer Feedback Report

Agenda Issues/Concerns/Discussions Agreements/Action Target Date/Deadline Responsible


Taken Unit/Person
Year End Activities Christmas Party Christmas party Dec 20 Faculty and Staff
scheduled on Dec 20. VSA, VIS, Admin Head
Committees be well
Resume of Classes prepared

Scheduled on January
3
Customer Feedback The resulting percentage for Continue in pursuing its HR Manager
Report this year’s evaluation for vision to provide
customer feedback services satisfaction when it
shows that TESDA was able comes to handling and
to reach 98.80%, which processing the demand
shows that the institution’s services of the
performance is highly customers incorporated
recommended. with values and
attitude.

The school commits to


Customers Feedback Result continuously deliver a
shows high satisfactory consistent and
rating. Both for the handling convenient mechanism
time and processing their to satisfactorily provide
request and cleanliness and services to the
appropriateness of the customers.
receiving area.

Prepared by: Noted by:

RICARDO F. GALVE LIBERATO F. ESTEVES


Instructor III/Secretary Head, Technical Division
Bulusan National Vocational Technical School Bulusan National Vocational Technical School
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION SKILLS AND DEVELOPMENT AUTHORITY
BULUSAN NATIONAL VOCATIONAL TECHNICAL SCHOOL
SAN JOSE LOWER, BULUSAN SORSOGON

Date: December 18,2020


Venue: TWSP Building-Conference Room
Presiding Officer: LFE
Attendees: Faculty and Staff

Agenda:
1. Year End Activities
2. Customer Feedback Report

Agenda Issues/Concerns/Discussions Agreements/Action Target Date/Deadline Responsible


Taken Unit/Person
Year End Activities Christmas Party Christmas party Dec 22 Faculty and Staff
scheduled on Dec 22 VSA, VIS, Admin
Committees be well Head
prepared

Resume of Classes Scheduled on January


5
Customer Feedback The review of this year’s The school commits to HR Manager
Report customer feedback and continue to look for
performance evaluation different techniques
results are all positive. In that will prioritize the
fact, the administration needs and safety of the
received an overall rating of customer’s despite of
97.50%. the crisis caused by
Covid-19. The search
of those techniques
must still abide with the
safety protocols
imposed by the local
government.
.
Customer Feedback Report Show that the new
shows high satisfactory method implemented
rating. by TESDA was
effective and operative.
Other matters None

Prepared by: Noted by:

MARIVIC D. JERESANO LIBERATO F. ESTEVES


Instructor III/Secretary Head, Technical Division
Bulusan National Vocational Technical School Bulusan National Vocational
Technical School
REPUBLIC OF THE PHILIPPINES
TECHNICAL EDUCATION SKILLS AND DEVELOPMENT AUTHORITY
BULUSAN NATIONAL VOCATIONAL TECHNICAL SCHOOL
SAN JOSE LOWER, BULUSAN SORSOGON
Date: December 18,2021
Venue: TWSP Building-Conference Room
Presiding Officer: LFE
Attendees: Faculty and Staff

Agenda:
1. Year End Activities
2. Customer Feedback Report

Agenda Issues/Concerns/Discussions Agreements/Action Target Date/Deadline Responsible


Taken Unit/Person
Year End Activities Christmas Party Christmas party Dec 21 Faculty and Staff
scheduled on Dec VSA, VIS, Admin
221Committees be well Head
prepared

Resume of Classes Scheduled on January


4
Customer Feedback This year’s result for Effective HR Manager
Report Customer Feedback implementation of
evaluation resulted 99.75% operative procedures
out of 100%. aligned with the
. feedbacks of the
customer is the primary
reason for having
received these high
rating, the school will
continue to upgrade
the proceedings to
provide them relevant
and sufficient ASAP
information with
Customer Feedback regards to their
evaluation Results are purpose of visit.
satisfying for both
qualifications for both
customer services feedback The institution will
and only shows that the constantly cast for new
expectations and goals of the approach and course
institution had been met. of action to
successfully achieved
a 100.00% of rating in
the following years.

Prepared by:

MARIVIC D. JERESANO
Instructor III/Secretary
Bulusan National Vocational Technical School Noted by:

LIBERATO F. ESTEVES
Head, Technical Division
Bulusan National Vocational Technical School

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