User Manual on Vendor Onboarding & Invoice submission

(This doc is meant to give an overall understanding of the invoice submission process with the Finance
Team. This will help in understanding the process of vendor onboarding, invoice submission and
checking the status of vendor payment. If there are any queries, beyond this FAQ, pls reach out to your
SPOC in the Finance for clarification- refer details of SPOC here)

To process any vendor invoice, the vendor should be onboarded in our ERP. To check that, pls refer to
this tracker (this is updated weekly, every Friday). If the vendor is not in this list, pls arrange for the below
documents to onboard the vendor

a) Domestic Vendor

● Vendor Onboarding Form to be duly filled & signed and shared with Dunzo
● PAN Card copy (Self Attested)
● GST Registration Copy
● MSME Registration Copy (Self Attested) If applicable
● Cancelled Cheque Copy
● Signed Copy of Agreement (if there is no PO)

b) International Vendor

● Tax Residency Certificate for the Calendar Year

● Form 10F for the Calendar Year (Suggested format as attached)
● No PE (Permanent Establishment)(Suggested format as attached)
● Copy of the signed agreement

Invoice submission

Once the vendor is onboarded, you can Upload the invoice through the attached Vendor invoice upload
through this submission form

Please fill the relevant heads and choose the appropriate codes from the drop down from the submission
form. While filling the form, pls mention the email ID of approver in the placeholder. This form will trigger
an automatic mail on the email of the approver.Only when the invoice is approved, Finance will take it
from there.

Payment status

Standard payment terms are 30 days from the date of submission of invoice in the above google form.
Based on this timeline, the Finance team will process the payment automatically. You can refer to the
payment reference no/UTR in this payout status tracker.

This tracker have 4 sections:

 1. Paid invoices- refer the ‘Paid Invoices’ sheet in the tracker to check the date of payment
and UTR number.
2. Unpaid invoices - These are the invoices approved by the Finance team but not due for
payment. Refer to the “Unpaid Invoices” sheet in the tracker to check due to the date of
payment. The payment will be processed by this date, and you can communicate the same to
the vendor.
3. Pending approval from the user- These are invoices submitted in the tracker but not
approved by respective managers to go ahead. Pls refer to this sheet to remind internally to
approve, so that Finance can process the invoice further. Refer the pending for approval
sheet. You can search in your email using the approval reference number
4. Pending approval from Finance- These are the invoices which are submitted and approved
from the user side, but pending approval from the Finance Team. Once approved from Finance
team, these will move from S.no 4 to S.no 2

List of cost center with SPOC in Finance

Cost center Finance SPOC

City Operations Harish
IT Admin Harish
Legal Harish
HR Harish
Supply - Others Harish
Credit Card Harish
Finance Harish
Admin Akshata
Engineering Akshata
Brand Akshata
Growth Management Akshata
Brand Partnership Akshata
Customer Experience Akshata
Investor Relations Akshata
Strategy & New Initiatives Akshata
Analytics Akshata
Partner Community Operations Akshata
Marketplace Akshata
User Community Operations Akshata
Media and Public Relations Akshata
Procurement Akshata
Inside Sales Akshata
Essentials Raj Kiran
Supply- Buddy invoices Sakshi