Professional Documents
Culture Documents
1. What is Management?
Management is the process of giving direction and controlling the various activities of
the people to achieve the objectives of an organisation.
UNIT II - PLANNING
Mission may be defined a statement which defines the role that an organization plays in
the society.
i. Growth.
ii. Finance
iii. Organization
iv. Personal
v. Products or services
vi. Market
Span of control means the number of people managed effectively by a single superior in an
organization. The term “Span of control” is also known as “Span of management”, “Span of
authority” and “Span of responsibility”. But span of management is a better term because
control and supervision are elements of management.
13. What are the steps to be followed in making staff works effective?
Understanding authority relationship
Making line listen to staff
Keeping staff informed
Requiring completed staff work
Making staff work a way of organizational life
The relationship between a staff manager and the line m nager with whom he works
depends in part on the staff duties.
14. Explain the various steps in staff selection process. [MAY/JUNE 2013]
15. Explain briefly about the overall selection process. May/June 2014
16. What is meant by Departmentation? Explain the needs and importance of Departmentation.
May/June 2013
17. Define span of management? Explain the factors which influence the effective span of
Management. May/June 2013
CIVIL - PJCE CIVIL - PJCE
UNIT IV - DIRECTING
meeting for less than an hour to develop a long list of 50 or more ideas Suggestions are listed without
criticism on a blackboard or newsprint as they are offered; one visible idea leads to
others. At the end of this session, participants are asked how the ideas could be
combined or improved.
After attaining the goals, everyone involved in the same gets happiness or internal feelings.
So, motivation is before attaining the specific task but satisfaction means, the happiness comes
after attaining the goals.
ii) Intellectual qualities: High intelligence, sound judgment ability to teach, scientific
approach, decisiveness, self understanding.
iii) Morale qualities: Integrity, moral courage, fair play, will power, sense of purpose,
objectivity.
iv) Social qualities: Ability to inspire, tact, percussiveness, self-confidence, empathy,
initiative, knowledge of human nature human relations attitude.
Individuals not only the productive factor in management’s plans. They are members of
social system of many organizations.
Job enrichment is therefore based on the assumption that in order to motivate personnel,
the job itself must provide opportunities for achievement, recognition, responsibility,
advancement and growth.
UNIT V - CONTROLLING
2. What is OR?
OR is an applied decision theory, which uses scientific, mathematical and logical means to take
decisions.
8. Define: OR [AU-Dec’05]
Operation research is systematic analysis of problem through scientific methods, carried
out by appropriate specialists, working together as a team, finding an optimum and the most
appropriate solution to meet the given objective under a given set of constraints.
13) . Explain the various factors favoring and preventing a country in globalization process[A.U-
May’10]
14) . Explain the impact of Liberalization quoting examples from software industry[A.UDec’06]
15) . Explain the effect of Globalization and Liberalization business environment with
examples[A.U-Jun’07]
CIVIL - PJCE CIVIL - PJCE
16). Compare and contrast between feed forward and feedback systems in controlling [A.U-
June’07]
17. Explain the steps involved in the process of controlling. May/June 2013
18. Explain the steps involved in the implementation of budgetary control. May/June 2013