Sarulatha Dhayalan: This Report Helps You To Achieve Your Targets As Per Below Stated Objectives

Sarulatha Dhayalan
Status : Pass
Assessment Date : 25-03-2020 18:24:26
(GMT+05:30)
Performance Level : Moderate
16.00 20.00
Your Total Assessment
Score Score
14.00
Cut-Off marks
(Pass Marks)
80.00 M
Your Performance
Percentage Category
This report helps you to

achieve your targets as per
below stated objectives:
Improve your conceptual
understanding
/
Performance Categories
Based on the performance of the students, we have framed the following categories to place you in accordance
with your performance
Performance Category Definitions
Excellent
Outstanding level of performance indicates that the candidate has done excellent work and mastered the
concepts.
High
High level of performance indicates that the candidate has done above average work and mastered almost
all the concepts.
Moderate
Acceptable level of performance indicates that the candidate has done average work and has mastered
many of the concepts.
Low
Needs improvement in performance indicates that the candidate has done and mastered very few or none
of the concepts.
Performance Criteria
PERFORMANCE CATEGORY Excellent
RANGE 91% to 100% of Max Marks
PERFORMANCE CATEGORY High
PERFORMANCE CATEGORY Moderate
PERFORMANCE CATEGORY Low
RANGE Below 60% of Max Marks
Performance Category based on student marks
/
SECTION (GROUP) NDM (TRANSNEODM)
EXCELLENT 18.20 and above

STUDENTS WHO BELONG TO 91 TO 100 PERCENTAGE
GROUP
HIGH 16.20 to 18.00

GROUP
MODERATE 12.20 to 16.00

GROUP
LOW Below 12.00

STUDENTS WHO BELONG TO BELOW 60 PERCENTAGE
GROUP
ASSESSMENT Overall Score

GROUP
HIGH 16.20 to 18.00

GROUP

GROUP
LOW Below and equal to 12.00

GROUP
Where do you stand?
SECTION NAME NDM (TRANSNEODM)
SECTION SCORE 16.00 / 20.00
CATEGORY M
OVERALL Overall Score
OVERALL SCORE 16.00 / 20.00
PEFORMANCE CATEGORY M
Recommendations and Suggestions

1. Based on your overall scores:
/
Your overall score falls in the M category. Please avoid misconceptions and try to increase the speed of
solving.
2. Based on your section-wise performance:
You seem to be strong in NDM. So it is suggested that you attempt NDM section first
3. Some general suggestions to optimize your score:
The best performers plan and allocate equal time to each section.
Overall Performance Analysis

The below table shows section-wise analysis of marks scored by you, time spent by you, your percentage, your
accuracy and number of correct, incorrect, unanswered and marked for review questions.
MARKS SCORED BY YOU 16.00
TIME SPENT BY YOU (IN MINS) 18:19
YOUR SECTION PERCENTAGE 80.00%
YOUR SECTION ACCURACY 80.00%
TOTAL QUESTIONS 20
MAX NO OF QUESTIONS - TO ATTEMPT 20
QUESTIONS ATTEMPTED 20
CORRECT 16
INCORRECT 4
UNANSWERED 0
MARKED FOR REVIEW 0
/
SECTION (GROUP) OVERALL Total
MARKS SCORED BY YOU MARKS SCORED BY YOU 16.00
TIME SPENT BY YOU (IN MINS) TIME SPENT BY YOU (IN 18:19
MINS)
YOUR SECTION PERCENTAGE YOUR OVERALL 80.00%

PERCENTAGE
YOUR SECTION ACCURACY YOUR OVERALL 80.00%

ACCURACY
TOTAL QUESTIONS TOTAL QUESTIONS 20
MAX NO OF QUESTIONS - TO ATTEMPT MAX NO OF QUESTIONS 20

- TO ATTEMPT
QUESTIONS ATTEMPTED QUESTIONS ATTEMPTED 20
CORRECT CORRECT 16
INCORRECT INCORRECT 4
UNANSWERED UNANSWERED 0
MARKED FOR REVIEW MARKED FOR REVIEW 0
Note:The percentage (%) and accuracy below the prescribed values (60 %) are shown in red color
Below pie-chart shows section-wise percentage of marks scored
Section-wise marks
NDM, 16
NDM
/
Impact of Incorrect Responses
Below table provides the marks lost due to incorrect responses.
SECTION (GROUP) NDM(grp1)
NUMBER OF INCORRECT RESPONSES 4
MARKS LOST DUE TO INCORRECT 0

RESPONSES
TOTAL SCORE IF INCORRECT RESPONSES 16

WERE NOT MARKED
ASSESSMENT Overall

RESPONSES
TOTAL SCORE IF INCORRECT RESPONSES 16.00

WERE NOT MARKED
In order to attempt more accurately, consider the following suggestions while attempting the questions:
1. If you are not able to solve a question correctly or have doubts in your approach towards the solution, skip it
for later.
2. Quickly revise the steps for avoiding calculation or casual mistakes.
3. Avoid guesswork.
Overall Preparedness Analysis

The below table represents the percentage of correct questions achieved at the analysis level.
Conceptual errors, for which you would require more reading and understanding of concepts.
Minor or careless mistakes, for which you would require a more composed and calm approach towards solving
the question paper.
Time Management
Below table shows the time you spent in each section.
/
TIME SPENT (IN MINS) 18:19
OVERALL Total time spent
TOTAL TIME SPENT 18:19
Recommendations
1. It is essential for each aspirant to plan and schedule time for each section diligently. This is important to score
well in each section and ultimately meet the cut-off.
2. This will also help you in attempting all the questions in each section and hence not missing the opportunity to
score more.
Response Change Pattern

Below table provides the number of times you have changed your responses while answering the test and also the
nature of those response changes.
CORRECT TO INCORRECT 0
INCORRECT TO CORRECT 2
INCORRECT TO INCORRECT 0
CORRECT TO UNANSWERED 0
INCORRECT TO UNANSWERED 0
ASSESSMENT Overall
/
It is suggested that guesswork should be avoided for any type of response changes. It has been observed that more
often than not, guesswork leads to an incorrect response thereby inviting negative marks which in turn has an
adverse effect on the overall rank.
You must use your knowledge, observation and elimination skills to arrive at the correct answer.
Interpretation and Suggestions

1. Incorrect to incorrect response change:
You may need to work more on the concept level, in order to gain confidence.
2. Incorrect to correct response change:
At the first glance you were not very sure about the solution.
You must spend at least 1 minute per question and if you are not able to reach to the solution, you must
revisit the question to enhance your score.
Perform this response change only when you are confident or have spotted a mistake in the solution of your
first response.
3. Correct to incorrect response change:
You are not sure of the solution and have either applied a wrong concept or made a calculation mistake.
You need to practice more questions on the same concept.
4. Correct to unanswered response change:
You are not sure of the solution
Perform this response change only when you are not confident of your solution.
You must try to spend at least 1 min before leaving it unanswered.
5. Incorrect to unanswered response change:
Your judgment of avoiding negative marks is right.
Overview: NDM
The below table provides your marks in NDM along with the average marks scored by the others (students who
cleared this assessment) and the marks scored by the topper.
MARKS SCORED BY YOU 16.00 / 20.00
TIME SPENT BY YOU (IN MINS) 18:19 /

Note:The percentage (%) and accuracy below the prescribed values (60%) are shown in red color
Question wise Analysis
Correct, 16
Marked for Review, 0

UnAnswered, 0
InCorrect, 4
Correct InCorrect UnAnswered Marked for Review
Performance Analysis: NDM

1. The below table analyzes your performance at question level
2. It highlights conceptually strong and improvement areas within the section and areas that require reinforcement
of concepts.
3. The accuracy of the response to each question and time spent are correlated and interpreted in terms of expert
advice on preparedness level.
Question wise details

Please click on question to view detailed analysis
= Not Evaluated = Evaluated = Correct = Incorrect

= Not Attempted = Marked for Review = Answered = Correct Option
= Your Option
/
Question Details
Q1. During a monthly review, the Delivery Head realizes that the
account is not getting the results expected based on the Strategy
Formulation. Which of the following steps should she take?
Status : Incorrect
Options :
1. Check if it is because of lack of rigor
2. Check if necessary support is being provided to implement the
strategy
3. Immediately replace the Delivery Partner
4. Check if Strategy is not relevant in the changed circumstances
5. All the above
Timespent (in sec): 145 Correct to Incorrect: 0 Incorrect to Correct: 0

Incorrect to Incorrect: 0 Correct to unanswered: 0 Incorrect to unanswered: 0
Comments: You have most probably committed a numerical or conceptual mistake or you
would have guessed the answer.
Q2. Given below are the stages involved in a strategy framework. Kodak could have
saved themselves from bankruptcy had they focused more on which two of the following
stages:
Status : Incorrect
Options :
1. Vision / Mission
2. Targets
3. Formulation strategy
4. Implementation
5. Monitoring and Controlling
Timespent (in sec): 63 Correct to Incorrect: 0 Incorrect to Correct: 0 Incorrect to Incorrect: 0

Correct to unanswered: 0 Incorrect to unanswered: 0
Comments: You have most probably committed a numerical or conceptual mistake or you would have guessed the
answer.
/
Q3. If you are NOT a strategic thinker, which 2 of the following 4 actions are you likely to
take most often?
Status : Correct
Options :
1. I test the feasibility of my action plans by inviting challenging opinions from several sources
2. I rely on the best-selling industry publications to tell me how the marketplace is trending
3. I always follow through on my commitment to the company’s strategic plan
4. I am aware of both the risks and the potential for great success inherent in this strategic
direction

Comments: You are on the right preparation track on this topic.
Q4. Shrutkirti was planning her vacation to Manali and looking up hotel bookings on a
reputed travel site. A colleague had stayed at the hotel about 3 years back and referred it
to her. When Shrutkirti went through the latest reviews she saw that the service and quality
ratings were low and there was a lot of disappointment from other travelers about the place.
Obviously, Shrutkirti avoided this and started looking for other options. Which pillar of
influence came into play in this scenario?
Status : Correct
Options :
1. Reciprocation
2. Social Proofing
3. Authority
4. Expertise
/
Q5. A General Manager is addressing the team. He is talking of taking forward what
seems to work and leave behind, those that have not. He emphasises on the principles
and values that have evolved over a period of time. He adds that teams have to work hard,
have fun too and not focus on counting the beans but making the beans count. What is the
General Manager talking about ?
Status : Correct
Options :
1. Establishing Networks
2. Collaborative Leadership
3. Building Organisation Culture
4. Influencing without Authority
Q6. Shaan builds cohesion among team members and makes the mission clear to them.
He communicates expectations and establishes team goals. He also leverages team-
member strengths, encourages innovation and recognizes good work done. He connects
different functions within his work sphere and alleviates hurdles to the flow of
communication. Shaan displays the traits of :
Status : Correct
Options :
1. Situational Leadership
2. Transactional Leadership
3. Autocratic Leadership
4. Collaborative Leadership

Q7. The 3 key types of Networks are:
Status : Correct
Options :
1. Operational, Personal & Strategic

2. Marketing, HR & Finance
3. Political, Geographical & Economical
4. Facebook, LinkedIn & Whatsapp

/
Q8. The ideal supporting technique for Networking for introverts is:
Status : Correct
Options :
1. Patter-Promote-Party
2. Practice-Practice-Practice
3. Pause-Process-Pace
4. Predict-Present-Push

Q9. Which component is not a part of the Business Model Canvas?
Status : Correct
Options :
1. Customer Segments
2. Channels
3. Vision and Mission
4. Revenue Streams

Q10. Organisations can create successful new products by…
Status : Correct
Options :
1. Understanding markets, competitors, and consumers
2. Developing products/service that give superior value to consumers
3. Creating new methods of marketing campaigns
4. Convincing the existing consumers to buy the new products
5. Both a & c
6. Both a & b

/
Q11. You as a Delivery partner know that TCS in-house product is a cost and
performance effective option for a client proprietary product. With a strong justification,
you have convinced your client partner. Your next course of action will be…
Status : Correct
Options :
1. Nothing, the Client Partner will take this forward with the customer
2. Interact with a customer senior executive, to plant the idea
3. Seek an appointment with the decision maker for the product area
4. None of the above
Q12. If you want to understand the legal and contractual obligations of your projects to
the customer, where would you look?
Status : Correct
Options :
1. Statement of Work (SOW)
2. Governance reports
3. Master Service Agreement (MSA)
4. SOW and MSA

Q13. What is NOT true of KAM relationship framework?
Status : Correct
Options :
1. Efforts are put in to move up the KAM relationship maturity levels

2. Different engagements in an account can be at different KAM relationship levels
3. Understanding KAM maturity for an engagement is a one-time activity
4. Moving up the KAM maturity levels helps the account to get new opportunities from the
customer

/
Q14. What is true of the Blitz event?
Status : Correct
Options :
1. Blitz is one of the many TCS and customer interaction forums

2. Blitz happens once in every 6 months
3. Blitz sets guidance and direction for TCS for the coming year
4. Blitz is an annual TCS event for TCS senior management to celebrate big wins

Q15. What is true for your account while it is moving into agile process from waterfall
model?
Status : Incorrect
Options :
1. The contract/s will remain the same

2. The roles of the team will remain the same
3. There is no change needed for multi- location teams
4. There will be a need for agile location strategy along with roles of the team and agile contracts
for your account

answer.
Q16. As a Delivery Partner, you would be attending the Relational Leadership forum for
the first time next week. Which of the following items gets discussed during this
meeting?
Status : Correct
Options :
1. TCS wallet share and headroom available for growth

2. Scope for demand creation across service lines
3. Relationship suite and connect calender
4. All of the above

/
Q17. You are a Delivery partner for a Banking account. You read an article about banks
transforming into more customer centric operating models. You decide to exploit this
opportunity to partner with your customer for a next-gen solution. Which is the lens among
the 3 Lenses through which you are seeing your customer?
Status : Correct
Options :
1. Lens1
2. Lens2
3. Lens3
4. 3 Lenses

Q18. In the role of a Delivery Partner, you are expected to take up the following
responsibilities…
Status : Incorrect
Options :
1. Only offshore and nearshore deliveries

2. Only operational excellence
3. Offshore and nearshore responsibilities and operational excellence
4. Financial performance, operational excellence, delivery excellence and customer satisfaction

answer.
Q19. 3 Lenses is a tool for?
Status : Correct
Options :
1. Consolidating the contextual knowledge within the account team

2. Viewing the customer with different perspectives to understand their pain areas
3. Identifying customer centric opportunities for account growth
4. Growing the account through process improvements

/
Q20. You have attended the Transcend Delivery Management program and decided to
take up continual learning as one of your key action items post the program. Which of the
following will NOT help you?
Status : Correct
Options :
1. Increasing your contextual knowledge of the customer

2. Understanding TCS offerings in customer related areas
3. Building your articulation skills

Your Response Change Pattern: NDM

The below table provides the number of times you have changed your responses to the NDM questions and also the
Error Identification and Rectification: NDM
/
Senthil Kumar
Status : Pass
Assessment Date : 25-03-2020 19:54:51
(GMT+05:30)
Performance Level : High
18.00 20.00
Score Score
14.00
Cut-Off marks
(Pass Marks)
90.00 H
Your Performance
Percentage Category

understanding
/
Excellent
concepts.
High
High level of performance indicates that the candidate has done above average work and mastered almost
all the concepts.
Moderate
Acceptable level of performance indicates that the candidate has done average work and has mastered
many of the concepts.
Low
Needs improvement in performance indicates that the candidate has done and mastered very few or none
of the concepts.
/

GROUP
HIGH 16.20 to 18.00

GROUP

GROUP
LOW Below 12.00

GROUP

GROUP
HIGH 16.20 to 18.00

GROUP

GROUP

GROUP
Where do you stand?
CATEGORY H
PEFORMANCE CATEGORY H

Your overall score falls in the H category. Please avoid misconceptions and maintain time properly. /
2. Based on your section-wise performance:

TOTAL QUESTIONS 20
CORRECT 18
INCORRECT 2
UNANSWERED 0
MARKED FOR REVIEW 0
/
MINS)

PERCENTAGE

ACCURACY
MAX NO OF QUESTIONS - TO ATTEMPT MAX NO OF QUESTIONS 20

- TO ATTEMPT
CORRECT CORRECT 18
Section-wise marks
NDM, 18
NDM
/

RESPONSES

WERE NOT MARKED
ASSESSMENT Overall

RESPONSES

WERE NOT MARKED
1. If you are not able to solve a question correctly or have doubts in your approach towards the solution, skip it
for later.
3. Avoid guesswork.

Minor or careless mistakes, for which you would require a more composed and calm approach towards solving
the question paper.
Time Management
/
Recommendations
score more.

ASSESSMENT Overall
/

You must spend at least 1 minute per question and if you are not able to reach to the solution, you must
revisit the question to enhance your score.
first response.
Overview: NDM
TIME SPENT BY YOU (IN MINS) 4:56 /

Correct, 18
Marked for Review, 0

UnAnswered, 0
InCorrect, 2

2. It highlights conceptually strong and improvement areas within the section and areas that require reinforcement
of concepts.


= Your Option
/
Question Details
Q1. Given below are the stages involved in a strategy framework.

Kodak could have saved themselves from bankruptcy had they
focused more on which two of the following stages:
Status : Correct
Options :
1. Vision / Mission
2. Targets
3. Formulation strategy
4. Implementation
5. Monitoring and Controlling

Q2. Which of the following tools will help you to understand the macro environment:
Status : Correct
Options :
1. SWOT
2. PEST
3. Porter’s 5 forces
4. Competitor matrix
5. PESTLE

Q3. What is Strategy NOT about? Choose one or more from the following options.
Status : Correct
Options :
1. A creation of a unique and valuable position in the industry
2. Choosing what not to do
3. Operational Effectiveness
4. Business' aspirational goal

/
Q4. Herminia Ibbara has spoken about the concept of “Belief in Strong ties” with respect
to networking. The concept indicates:
Status : Correct
Options :
1. We must focus on the weak influencers while networking

2. We must not ignore strong influencers while networking
3. Apparently weak influencers can hold tremendous potential
4. All of the above.

Q5. Choose the right combination for Business 4.0
Status : Correct
Options :
1. Intelligent, Agile, AI & Cloud
2. Intelligent, Agile, Automation & Cloud
3. AI, Agile, MFMD & Cloud
4. Agile, Risk, Cloud & Automation

Status : Correct
Options :

/
Q7. Which application in TCS is a one-stop-shop to access TCS’ collateral in real time?
Status : Correct
Options :
1. TCS IP Asset Repository
2. Digital Store
3. The Reuse Platform
4. Tata World

Q8. Which component is not a part of the Business Model Canvas?
Status : Correct
Options :
1. Customer Segments
2. Channels
3. Vision and Mission
4. Revenue Streams

Q9. A company produced 100 units in a financial year and sold 80 at a rate of Rs.90 per
unit. The cost of production was Rs.60 per unit. What is the Cost Of Goods Sold?
Status : Incorrect
Options :
1. 9000
2. 7200
3. 4800
4. 6000

answer.
/
Status : Correct
Options :

5. Both a & c
6. Both a & b

Q11. You as a Delivery partner know that TCS in-house product is a cost and
performance effective option for a client proprietary product. With a strong justification,
you have convinced your client partner. Your next course of action will be…
Status : Correct
Options :
1. Nothing, the Client Partner will take this forward with the customer
2. Interact with a customer senior executive, to plant the idea
3. Seek an appointment with the decision maker for the product area

Q12. Your friend and colleague in TCS is just about to accept a role as Delivery Partner
for an account, what would you advise her from the below options:
Status : Correct
Options :
1. Focus on the new opportunities with customer by understanding their needs and priorities
2. Focus on the existing engagements in the account to ensure delivery certainty
3. Both options above
4. Focus on existing engagements and let the Client Partner focus on new opportunities thereby
covering both areas together as a “two-in-a-box”

/
Q13. If you want to understand the legal and contractual obligations of your projects to
the customer, where would you look?
Status : Correct
Options :
1. Statement of Work (SOW)

2. Governance reports
3. Master Service Agreement (MSA)
4. SOW and MSA

Q14. What is NOT true of KAM relationship framework?
Status : Correct
Options :
1. Efforts are put in to move up the KAM relationship maturity levels
2. Different engagements in an account can be at different KAM relationship levels
3. Understanding KAM maturity for an engagement is a one-time activity
4. Moving up the KAM maturity levels helps the account to get new opportunities from the
customer

Q15. You realize that your account is at a Basic KAM maturity. Your next step to help
move your account to the next maturity level is...
Status : Correct
Options :
1. Create opportunities for TCS SMEs to interact with customer business teams
2. Provide huge volume discounts
3. Provide value additions based on customer's pain areas

/
Q16. You heard from your client partner that the customer is inclined to move into an
agile delivery model. While transforming the process is one key aspect, getting your team
to adapt to the agile way of working is a big thing for you to focus on. You decided to apply
Goldratt change matrix model before you talk about this change with your team because...
Status : Correct
Options :
1. It gives you a perspective of the pot of gold and alligator and also the mermaid and crutches so
you can be better prepared to help the team accept the change
2. It gives you a perspective of the positives and negatives of change that help you in addressing
both sides of the change
3. It helps you to focus on pros as it is a decision from the customer and so you dont have much
role to
convince your teams

Q17. Which of the following parameters does the Key Account Management maturity
framework use to categorize accounts in maturity levels?
Status : Correct
Options :
1. Level of engagement with customer and satisfaction level of customer

2. Level of engagement and level of involvement with customer
3. Nature of customer relationship and level of involvement with customer
4. Nature of customer relationship and satisfaction level of customer

Status : Correct
Options :


/
Q19. How can understanding your risk propensity index help you to embrace risk as a
customer account team?
Status : Incorrect
Options :
1. By assigning newer areas in the account to team members with higher risk taking ability
2. By understanding the team’s combined comfort level with risk
3. By developing a culture of safety for failure in your account
4. By being open to taking higher risk with a view to getting growth in the account

answer.
Q20. You have attended the Transcend Delivery Management program and decided to
take up continual learning as one of your key action items post the program. Which of the
following will NOT help you?
Status : Correct
Options :
1. Increasing your contextual knowledge of the customer

2. Understanding TCS offerings in customer related areas
3. Building your articulation skills


/
/
Manimegalai C
Status : Pass
Assessment Date : 25-03-2020 20:12:16
(GMT+05:30)
Performance Level : Excellent
20.00 20.00
Score Score
14.00
Cut-Off marks
(Pass Marks)
100.00 E
Your Performance
Percentage Category

understanding
/
Excellent
concepts.
High
High level of performance indicates that the candidate has done above average work and mastered almost all
the concepts.
Moderate
Acceptable level of performance indicates that the candidate has done average work and has mastered many
of the concepts.
Low
Needs improvement in performance indicates that the candidate has done and mastered very few or none of
the concepts.
/

GROUP
HIGH 16.20 to 18.00

GROUP

GROUP
LOW Below 12.00

GROUP

GROUP
HIGH 16.20 to 18.00

GROUP

GROUP

GROUP
Where do you stand?
CATEGORY E
PEFORMANCE CATEGORY E

Your overall score falls in the E category. Congratulations.
/
2 Based on your section-wise performance:
2. Based on your section wise performance:

TOTAL QUESTIONS 20
CORRECT 20
INCORRECT 0
UNANSWERED 0
MARKED FOR REVIEW 0
/
MINS)

PERCENTAGE

ACCURACY
MAX NO OF QUESTIONS - TO ATTEMPT MAX NO OF QUESTIONS - 20

TO ATTEMPT
CORRECT CORRECT 20
Section-wise marks
NDM, 20
NDM
/

RESPONSES

WERE NOT MARKED
ASSESSMENT Overall

RESPONSES

WERE NOT MARKED
1. If you are not able to solve a question correctly or have doubts in your approach towards the solution, skip it for
later.
3. Avoid guesswork.

Minor or careless mistakes, for which you would require a more composed and calm approach towards solving the
question paper.
Time Management
/
Recommendations
score more.

ASSESSMENT Overall
/

You must spend at least 1 minute per question and if you are not able to reach to the solution, you must revisit
the question to enhance your score.
first response.
Overview: NDM

/
Correct, 20 Marked for Review, 0

UnAnswered, 0
InCorrect, 0

2. It highlights conceptually strong and improvement areas within the section and areas that require reinforcement of
concepts.


= Your Option
/
Question Details
Q1. During a monthly review, the Delivery Head realizes that the
account is not getting the results expected based on the Strategy
Formulation. Which of the following steps should she take?
Status : Correct
Options :
1. Check if it is because of lack of rigor
2. Check if necessary support is being provided to implement the strategy
3. Immediately replace the Delivery Partner
4. Check if Strategy is not relevant in the changed circumstances
5. All the above

Q2. Which of the following tools will help you to understand the macro environment:
Status : Correct
Options :
1. SWOT
2. PEST
3. Porter’s 5 forces
4. Competitor matrix
5. PESTLE

Q3. What is Strategy NOT about? Choose one or more from the following options.
Status : Correct
Options :
1. A creation of a unique and valuable position in the industry
2. Choosing what not to do
3. Operational Effectiveness
4. Business' aspirational goal

/
Q4. Super comic's main character 'Captain Vikram' has become a huge hit with kids. Both
the paper version of the comic books as well as the animated videos are doing very well.
There is a good chance that kids will love to wear T-shirts with Captain Vikram's picture. They
may love other accessories such as Captain Vikram Power Watch or the bandana he wears.
However, the core team of Super comics decided not to create these accessories and just
concentrate on the core product, which is the comic series. Is this a strategic decision? If yes,
why? If no, why?
Status : Correct
Options :
1. No, Strategy focusses on what to do and how
2. Yes, the job of the core team is to take Strategic decisions
3. Yes, Strategy is also about deciding what not to do
4. No, they have missed a major opportunity, thus it is not a strategic decision

Q5. Herminia Ibbara has spoken about the concept of “Belief in Strong ties” with respect to
networking. The concept indicates:
Status : Correct
Options :
1. We must focus on the weak influencers while networking
2. We must not ignore strong influencers while networking
3. Apparently weak influencers can hold tremendous potential
4. All of the above.

/
Q6. Gulshan is drawing up the plan for a new project that he has been thinking of
presenting to the leadership team. The plan will bring exponential value to the customer.
However there are a few key skills required for the project that are very difficult to find in the
market. If Gulshan is using the CARVER Matrix, which of the 6 elements would this impact?
Status : Correct
Options :
1. Criticality
2. Accessibility
3. Recoverability
4. Vulnerability
5. Effect
6. Responsibility

Status : Correct
Options :


Q8. The ideal supporting technique for Networking for introverts is:
Status : Correct
Options :
1. Patter-Promote-Party
2. Practice-Practice-Practice
3. Pause-Process-Pace
4. Predict-Present-Push

/
Q9. A company produced 100 units in a financial year and sold 80 at a rate of Rs.90 per
unit. The cost of production was Rs.60 per unit. What is the Cost Of Goods Sold?
Status : Correct
Options :
1. 9000
2. 7200
3. 4800
4. 6000

Status : Correct
Options :

5. Both a & c
6. Both a & b

Q11. As a new Delivery Partner of the account, what will be your preferred means to get
more information about your customer?
Status : Correct
Options :
1. Go through the dashboards and status reports of your account

2. Visit the customer company website to understand what they do
3. Discuss the customer organization with the Client Partner
4. Attend review meetings to understand better
/
Q12. Your friend and colleague in TCS is just about to accept a role as Delivery Partner for
an account, what would you advise her from the below options:
Status : Correct
Options :
1. Focus on the new opportunities with customer by understanding their needs and priorities
2. Focus on the existing engagements in the account to ensure delivery certainty
3. Both options above
4. Focus on existing engagements and let the Client Partner focus on new opportunities thereby
covering both areas together as a “two-in-a-box”

Q13. You are managing a large account with 150 head count and multiple projects, how
will you focus on strategic initiatives for your account?
Status : Correct
Options :
1. Create a strong operational governance in your team
2. You will be unable to take up strategic initiatives as it would take additional time and impact work
life balance
3. Tell your team members to take up some of your tasks
4. Ask the Client Partner to focus on strategic initiatives

Q14. Your customer is very particular about onsite team changes and is not agreeing to
changes even after 3 + years ageing of associates at onsite. How will you as Delivery
Partner of this account embrace this risk?
Status : Correct
Options :
1. Create competency management plan for the entire team for onsite and offshore
2. Create knowledge management plan for the entire team for onsite and offshore
3. Create fluidity and release planning for the entire team for onsite and offshore
4. Assure customer of competency and knowledge management plan for the team and then plan
for movement from onsite to offshore
/
Q15. What is true for your account while it is moving into agile process from waterfall
model?
Status : Correct
Options :
1. The contract/s will remain the same

2. The roles of the team will remain the same
3. There is no change needed for multi- location teams
4. There will be a need for agile location strategy along with roles of the team and agile contracts for
your account

Q16. You have recently done SWOT of TCS and the competitors in your account and noted
that Competition is weak in delivery compared to TCS. What strategy will you implement in
this scenario?
Status : Correct
Options :
1. Harness, use various forums to scare the customer

2. Neutralize, create a plan with improved and matching TCS strength
3. Highlight, use various forums with customer to win confidence
4. Mitigate, Competition should not get TCS business

Q17. You realize that your account is at a Basic KAM maturity. Your next step to help move
your account to the next maturity level is...
Status : Correct
Options :
1. Create opportunities for TCS SMEs to interact with customer business teams
2. Provide huge volume discounts
3. Provide value additions based on customer's pain areas

/
Q18. The four phases of Governance life cycle are…
Status : Correct
Options :
1. Planning, initiating, monitoring and controlling

2. Planning, implementing, managing and assessing
3. Planning, doing, checking and acting

Q19. Which of the following parameters does the Key Account Management maturity
framework use to categorize accounts in maturity levels?
Status : Correct
Options :
1. Level of engagement with customer and satisfaction level of customer
2. Level of engagement and level of involvement with customer
3. Nature of customer relationship and level of involvement with customer
4. Nature of customer relationship and satisfaction level of customer

Status : Correct
Options :


nature of those response changes. /

Sarulatha Dhayalan: This Report Helps You To Achieve Your Targets As Per Below Stated Objectives

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Sarulatha Dhayalan: This Report Helps You To Achieve Your Targets As Per Below Stated Objectives

Uploaded by

Copyright:

Available Formats

Sarulatha Dhayalan

This report helps you to

Performance Category Deﬁnitions

PERFORMANCE CATEGORY Excellent

RANGE 91% to 100% of Max Marks

PERFORMANCE CATEGORY High

RANGE 81% to 90% of Max Marks

PERFORMANCE CATEGORY Moderate

RANGE 61% to 80% of Max Marks

PERFORMANCE CATEGORY Low

RANGE Below 60% of Max Marks

Performance Category based on student marks

EXCELLENT 18.20 and above

HIGH 16.20 to 18.00

MODERATE 12.20 to 16.00

LOW Below 12.00

ASSESSMENT Overall Score

EXCELLENT 18.20 and above

HIGH 16.20 to 18.00

MODERATE 12.20 to 16.00

LOW Below and equal to 12.00

Where do you stand?

SECTION NAME NDM (TRANSNEODM)

SECTION SCORE 16.00 / 20.00

OVERALL Overall Score

OVERALL SCORE 16.00 / 20.00

Recommendations and Suggestions

Overall Performance Analysis

SECTION (GROUP) NDM (TRANSNEODM)

MARKS SCORED BY YOU 16.00

TIME SPENT BY YOU (IN MINS) 18:19

YOUR SECTION PERCENTAGE 80.00%

YOUR SECTION ACCURACY 80.00%

MAX NO OF QUESTIONS - TO ATTEMPT 20

MARKED FOR REVIEW 0

MARKS SCORED BY YOU MARKS SCORED BY YOU 16.00

YOUR SECTION PERCENTAGE YOUR OVERALL 80.00%

YOUR SECTION ACCURACY YOUR OVERALL 80.00%

TOTAL QUESTIONS TOTAL QUESTIONS 20

MAX NO OF QUESTIONS - TO ATTEMPT MAX NO OF QUESTIONS 20

QUESTIONS ATTEMPTED QUESTIONS ATTEMPTED 20

MARKED FOR REVIEW MARKED FOR REVIEW 0

Below pie-chart shows section-wise percentage of marks scored

SECTION (GROUP) NDM(grp1)

NUMBER OF INCORRECT RESPONSES 4

MARKS LOST DUE TO INCORRECT 0

TOTAL SCORE IF INCORRECT RESPONSES 16

NUMBER OF INCORRECT RESPONSES 4

MARKS LOST DUE TO INCORRECT 0

TOTAL SCORE IF INCORRECT RESPONSES 16.00

Overall Preparedness Analysis

TIME SPENT (IN MINS) 18:19

OVERALL Total time spent

TOTAL TIME SPENT 18:19

Response Change Pattern

SECTION (GROUP) NDM (TRANSNEODM)

Interpretation and Suggestions

MARKS SCORED BY YOU 16.00 / 20.00

YOUR SECTION PERCENTAGE 80.00%

YOUR SECTION ACCURACY 80.00%

TIME SPENT BY YOU (IN MINS) 18:19 /

Question wise Analysis

Marked for Review, 0