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CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
INDEX
CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
INDEX
INDEX
CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
INDEX
In all practical questions, Give detailed explanations for each item of cost
that you take relevant and also for each item of cost that you don't take as
relevant.
Always give interpretations for all your practical answers calculated.
(Especially for Variance Answers, Relevant Costing, Make or Buy, New
Offer Acceptance, Transfer Pricing, etc.
In interpretation of variances, give probable reasons why that variance
might have happened.
Don’t write like you just want to reach the final answer, its not CPT or
MCQs. Write as if you are explaining the situation to your client. Final
answer has less weightage, explanations carry more weightage.
This applies not only for theory questions and case studies, rather its more
important for all practical questions also.
Notice the explanation given for most questions in this “Additional
Questions” sheet. You need to draft such explanation for every question in
the exam.
Budgets Chapter is now more of theory & case studies, practical have been
done just to revise some IPCC calculations.
Read Skill Assessment sheet given by ICAI at the end of this material for
better idea on what to include in your answers.
Check out my revision videos for final revision.
Also refer summary notes given along with the revision videos from the link
in video description
CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 01 INTR ODUCTION TO STRA TEGIC COST MGMT
To make a product perceived as superior so that customers are willing to pay premium.
How?: Superior Quality, Superior Innovation or Superior Customer Responsiveness
Then: Increase SP & get more Profit, or keep less SP & get more Market Share
Use VCA to identify areas of Differentiation – ‘Internal Differentiation Analysis’:
o Identify the customer’s value creating processes
o Evaluate differentiation strategies for enhancing customer value (eg: Product features,
better marketing, excellent customer service, brand image, etc)
o Determine the best sustainable differentiation strategies
B. Low Cost Advantage:
To make the total costs of our product, lower than those of competitors.
How?: Low Cost Material, Innovative Tech, Low Cost Distribution, Economies of Scale.
Then: Decrease SP & get more Market Share, or keep Same SP & get more Profit
Use VCA to identify areas of Low Cost – ‘Internal Cost Analysis’:
o Identify the firm’s value-creating processes (i.e. identify activities)
o Determine cost of each value creating process (i.e. cost of each activity)
o Identify the cost drivers for each process
o Identify the links between processes (eg: more automation can reduce labour cost)
o Evaluate the opportunities for achieving relative cost advantage
C. Focus Strategy:
Concentrates only on a specific segment – i.e. a ‘Niche’
PRACTICALS SUMMARY
ACTIVITY BASED COSTING:
It is an advanced method for adding overheads to product cost, in which different Oh Rate
is created for each different activity in the company.
i.e separate rate for each item of cost, and each such rate will be based on different base
(not always taking base of hours)
Traditional Method assumes that all Oh are dependent on Hours, i.e. product which takes
more production hours, will incur more Oh. ABC rectifies this mistake because taking more
hours may not always lead to incurring more Oh.
Eg:
Particulars Product A Product B
Total Production Units 1,000 Units 1,000 Units
Hours p.u. 6 Hrs p.u. 4 Hrs p.u.
No. of RM Purchase Orders 12 (Monthly) 360 (Daily)
No. of Production Batches 10 Batches 100 Batches
Total Production Oh: ₹1,00,000
(1) Traditional Method:
₹ , ,
→ Budgeted Oh Absorption Rate = = = ₹10/Hr
,
Details of the four products and relevant information are given below for one period:
Product P Q R S
Output in units 150 120 60 90
Costs per unit Rs Rs Rs Rs
Direct material 50 60 40 80
Direct labour 32 24 18 20
Machine hours (per unit) 5 4 3 2
The four products are similar and are usually produced in production runs of 15 units and
sold in batches of 10 units.
The production overhead is currently absorbed by using a machine hour rate, and the total
of the production over head has been analysed as follows:
Rs
Machine department costs (rent, Business, rates, depreciation and 18,960
Supervision)
Set-up costs 5,600
Stores receiving 4,000
Inspection/quality control 1,620
Material handling and dispatch 7,980
You have identified cost drivers to be used are as follows for the overhead costs shown:
Cost Cost Driver
Set-up costs Number of production runs
Stores receiving Requisitions raised
Inspection/quality control Number of production runs
Materials handling and dispatch Orders executed
The number of requisitions raised on the stores was 20 for each product and the number of
orders executed was 42, each order being for a batch of 10 of a product.
Requirements
(a) Calculate the total costs for each product if all overhead costs are absorbed on a machine
hour basis.
(b) Calculate the total cost of each product, using activity-based costing.
(c) Compare the two costs under the two scenarios and identify the implications this could
have on pricing and profit.
SOLUTION: (a) Traditional Absorption Costing Method:
(1) Budgeted Absorption Rate:
Budgeted OH (Rs) 38,160
01. 4 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 01 INTR ODUCTION TO STRA TEGIC COST MGMT
Direct and Indirect costs incurred on these two parts are as follows: (Rs in thousand)
Particulars of Costs P Q Total
Direct Material Cost (Variable) 4,200 3,000 7,200
Labour Cost (Variable) 1,500 1,000 2,500
Direct Machining Cost (See Note)* 700 550 1,250
Indirect Costs:
Machine Setup Cost 462
Testing Cost 2,375
Engineering Cost 2,250
Note: Direct machining costs represents the cost of machine capacity dedicated to the
production of each product. These costs are fixed and are not expected to vary over the long-
run horizon.
Additional information is as follows:
P Q
Production Batch Size 1,000 units 500 units
Set-up Time per batch 30 hours 36 hours
Testing Time per unit 5 hours 9 hours
Engineering Cost incurred on each product 8.40 lakhs 14.10 lakhs
A foreign competitor has introduced product very similar to ‘P’. To maintain the company’s
share and profit, NEC Ltd. has to reduce the price to Rs 86.25. The company calls for a
meeting and comes up with a proposal to change design of product ‘P’. The expected effect
of new design is as follows:
Direct Material cost is expected to decrease by Rs 5 per unit.
Labour cost is expected to decrease by Rs 2 per unit.
Machine time is expected to decrease by 15 minutes, previously it took 3 hours to produce
1 unit of ‘P’. The machine will be dedicated to the production of new design.
Set up time will be 23 hours for each set up.
Time required for testing each unit will be reduced by 1 hour.
Engineering cost and batch size will be unchanged.
Required:
(a) Company management identifies that cost driver for Machine set-up costs is ‘Set up hours
used in batch setting’ and for testing costs is ‘testing time’. Engineering costs are assigned
to products by special study. Calculate the full cost per unit for ‘P’ and ‘Q’ using Activity-
Based Costing.
(b) What is the Mark-up on full cost per unit of P?
(c) What is the Target Cost per unit for new design to maintain the same mark up percentage
on full cost per unit as it had earlier? Assume cost per unit of cost drives for the new
design remains unchanged.
(d) Will the new design achieve the cost reduction target?
(e) List 4 possible management actions that the NEC Ltd. should take regarding new design.
SOLUTION:
01. 7 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 01 INTR ODUCTION TO STRA TEGIC COST MGMT
(e) Possible management actions regarding new design:
(1) Try to further decrease DM Cost by making further changes in the product design.
(2) Try to further decrease DL Cost by making changes in the product design. Machine
time is already being saved, but machine cost is fixed cost. So they must think of using
this saved machine time to reduce the DL time (by doing more automation).
(3) Setup and Testing Oh might be possible to decrease further by eliminating some
activity, increasing scale of production, or by increasing the batch size.
(4) As the new design does not achieve the target cost, company may still sell at the target
SP by decreasing some profit margin.
(5) Company must study the decrease in demand that would happen if they charge little
higher SP in this new design, because if this decrease in demand is not very
significant, then it might be overall more suitable for the company to keep this design
and charge little higher SP and loose some demand.
CASE SUMMARY
1. PORTER’S 5 FORCES: [May 19 RTP]
WDG is a family owned business. The family owns 80% of the shares. The remaining 20% is
owned by six non- family shareholders. It manufactures Cardboard Boxes for customers
which are mainly manufacturers of shoes, cloths, crackers etc. Now, the board is considering
to join the Paper Tubes market as well. Paper Tubes, also known as Cardboard Tubes, are
cylinder- shaped components that are made with Cardboard. Paper Tubes can be used for a
wide range of functions. Paper Tubes are usually ordered in bulk by many industries that rely
Paper Tubes include food processing, shipping and the postal service, automotive
manufacturing, material handling, textile, pulp and paper, packaging, and art etc. The Paper
Tubes cost approximately 1% - 3% of the total cost of the customer’s finished goods. The
information about Paper Tubes is as follows:
(i) The Paper Tubes are made in machines of different size. The lowest cost machine is
of ₹1,89,000 including GST @ 5% and only one operator is required to run this machine. Two
days training program is required to enable untrained person to run such a machine efficiently
and effectively. A special paper is used in making Paper Tubes and this paper remains in
short supply.
(ii) Presently, five major manufacturers of Paper Tubes have a total market share of 75%,
offer product ranges which are similar in size and quality. The market leader currently has
24% share and the four remaining competitors hold on average 12.75% share. The annual
market growth is 3% per annum during recent years.
(iii) A current report “Insight on Global Activities of Foreign Based MNCs” released the
news that now MNC’s are planning to expand their packaging operations in overseas market
by installing automated machines to produce Paper Tubes of any size.
(iv) Another company, HEG manufactures a small, however increasing, range of Plastic
Tubes which are capable of housing small products such as foils and paper-based products.
Currently, these tubes are on an average 15% more costly than the equivalent sized Paper
Tubes.
Required: ASSESS whether WDG should join the Paper Tubes market as a performance
improvement strategy?
SOLUTION:
To assess the feasibility of joining Paper Tubes market, Michael Porter’s ‘five forces model’
can be used. It analyses the competitive environment of an industry. It is an important tool
for understanding the competitive structure of a particular industry. This complete analysis
includes five forces: buyer’s bargaining power, supplier’s bargaining power, the threat of
substitute products, the threat of new entrants and the intra industry competition.
While applying this model to the above case, it can be observed that the low cost of the
machine along with the fact that an untrained person will only need two day’s training as to
be able to operate a machine, will form comparatively low costs of entry to the market.
Therefore, WDG may reasonably consider high threat of new entrants.
Customer’s (buyer) power could be high since customers buy Paper Tubes in bulk along with
the fact that there is insignificant difference between the products of alternative suppliers.
Paper Tubes cost approximately 1% - 3% of the total cost of the customer’s finished goods
also indicates that customer’s power is high.
The fact that the special paper from which the tubes are made remain in short supply, signals
high threat from suppliers. Hence, suppliers may raise their prices that would result in
reduction of profit.
Five major players with 75% market share, offer product ranges which are similar in size and
quality, besides, the market is a slow growing i.e. annual growth of 3% p.a., indicate high
rivalry among competitors.
A little real threat from a substitute product exist since HEG manufactures a narrow range of
Plastic Tubes. This threat might go up if the product range of HEG is expanded or the price
of Plastic Tubes goes down sharply.
Major threat from potential new entrants can be seen, as foreign MNCs are planning to joining
this market and it seems that these giant corporations might be able to gain economies of
scale from automated machines and large production lines with manufacturing flexibility.
WDG might enter this market due to low capital investment but this would also lead to other
potential entrants. The easy entry, threat of substitute, the existence of established
competitors in the market, the possible entry of a MNCs, and competitors struggling due to
slow growth market are putting the potential of WDG into the question to achieve any sort of
competitive advantage.
Joining this market might be a good move, if WDG would be able manufacture Paper Tubes
at lowest cost within the industry. To assess feasibility, WDG must take into consideration all
possible synergies between its existing operations of Card Boxes and the proposed
operations of Paper Tubes.
From the available information, joining the market for Paper Tubes does not seem to be
attractive. Thus, WDG should go for other alternative performance improvement strategy.
Cost of Good Quality is incurred in order to reduce the Cost of Poor Quality, so that overall
Cost of Quality is minimum. It is measured in terms of PAF model i.e. Prevention, Appraisal
& Failure (Internal & External).
1. Prevention Cost: It means costs incurred to prevent poor quality. It will decrease
Appraisal Cost and Failure Cost.
Eg: Training Costs, Quality improvement costs, supplier evaluation, etc.
2. Appraisal Cost: It means costs incurred to check quality. It will decrease Failure Cost.
Eg: Checking incoming materials, Inspection Cost (in-process and final), calibration and
checking of equipments, etc.
3. Internal Failure Cost: It means costs associated to defects found before the customer
receives the product. It will decrease External Failure Costs.
Eg: Process loss, defectives produced, scrap generated, rework or rectification,
downtime, delays, contribution lost, etc.
4. External Failure Cost: It means costs associated to defects found after the customer
receives the product. It will lead to customer dissatisfaction.
Eg: Sales return, repairs & servicing, warrany claims, customer complaints, sales lost,
contribution lost, etc
Note: all these costs are identified as compared to an ideal situation in which no defectives
are produced at all and no Cost of Quality is incurred.
02. 1 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 02 MOD ERN BUSIN ESS EN VIRONMENT
For practicals, calculate COQ for each option given in the question, then choose the one
where COQ is minimum. However, also mention in the analysis that long term reputation of
the brand is also important to consider which is not considered by COQ calculations.
Q.01. COQ
A company produces and sells a single product. The cost data per unit for the year 2017 is
predicted as below:
per unit
Direct Material 35
Direct Labour 25
Variable Overheads 15
Selling Price 90
The company has forecast that demand for the product during the year 2017 will be 28,000
units. However, to satisfy this level of demand, production quantity will be increased?
There are no opening stock and closing stock of the product.
The stock level of material remains unchanged throughout the period.
The following additional information regarding costs and revenue are given:
― 12.5% of the items delivered to customers will be rejected due to specification failure and
will require free replacement. The cost of delivering the replacement item is Rs 5 per unit.
― 20% of the items produced will be discovered faulty at the inspection stage before they
are delivered to customers.
― 10% of the direct material will be scrapped due to damage while in storage. Due to above,
total quality costs for the year is expected to be Rs 10,75,556.
The company is now considering the following proposal:
(1) To introduce training programmes for the workers which, the management of the company
believes, will reduce the level of faulty production to 10%. This training programme will
cost Rs 4,50,000 per annum.
(2) To avail the services of quality control consultant at an annual charges of Rs 50,000 which
would reduce the percentage of faulty items delivered to customers to 9.5%.
Required
(a) PREPARE a statement of expected quality costs the company would incur if it accepts
the proposal. Costs are to be calculated using the four recognised quality costs heads.
(b) Would you RECOMMEND the proposal? Give financial and non-financial reasons.
SOLUTION: (a)
(b) Recommendation:
On purely financial grounds the company should not accept the proposal because there is an
increase of ₹51,130 in quality costs. However, there may be other factors to consider as the
company may enhance its reputation as a company that cares about quality products and
this may increase the company’s market share.
On balance the company should accept the proposal to improve its long-term performance.
Q.02. COQ
The CEO of P Limited is concerned with the amounts of resources currently spent on
customers warranty claims. Each box of its product is printed with the logo: “satisfaction
guaranteed or your money back”. P is having difficulty competing with X Limited because it
does not have the reputation for high quality that X Limited enjoys. Since the warranty claims
are so high, the CEO of P Limited would like to assess what costs are being incurred to
ensure the quality of the product. Following information is collected from various departments
within the company relating to 2018-19:
Rs.
Warranty claims 4,25,000
Employee training costs 1,20,000
Rework 3,00,000
Lost profits from lost customers due to impaired reputation 8,10,000
Cost of rejected units 50,000
Sales return processing 1,75,000
Testing 1,70,000
For the year 2019-20, the CEO is considering spending the following amounts on a new
quality programme:
Rs.
Inspect raw material 1,20,000
Reengineer the production process to improve product quality 7,50,000
Supplier screening and certification 30,000
Preventive maintenance on plant equipment 70,000
P expects the new quality programme to save costs by the following amounts:
Rs.
Reduction in lost profits from lost sales due to impaired reputation 8,00,000
Reduction in rework costs 2,50,000
Reduction in warranty costs 3,25,000
Reduction in sales return processing 1,50,000
Required:
(i) PREPARE a Cost of Quality Statement for the year 2018-19 showing the percentage of
the total costs of quality incurred in each cost category.
(ii) PREPARE a cost benefit analysis of the new quality programme showing how the quality
initiative will affect each cost category.
(iii) STATE how the manager trade-offs among the four categories of quality costs.
[May 20 MTP (10 Marks)]
(iii)
Investment in prevention costs and appraisal costs (also known as costs of good quality),
reduces internal and external failure costs (also known as cost of poor quality).
Costs incurred before actual production begins, to prevent defects and other product quality
issues, are known as preventive costs. In the given example, reengineering production
process, screening / certification of suppliers and preventive maintenance of equipment are
preventive costs. Likewise, appraisal costs are incurred to ensure that activities conform to
desired quality requirements. They are incurred in all stages of production. In the given
example inspection of raw material is an appraisal cost.
While preventive and appraisal costs would not directly improve the quality of the product,
they would definitely reduce internal failure costs like rework costs or external failure costs
like sales returns or warranty claims. These would also enhance the reputation of the product
for its standard of quality. Conversely, it follows that internal failure costs may be preferable
to external failure costs since it affects the company’s brand image.
Costs incurred to ensure conformance to quality will ensure higher chances of detection of
defects in the product. At the same time ensuring zero defective rate may require huge
resources and therefore may be costly. Instead, companies may have the ability to absorb
costs incurred due to rework, warranty claims or lost sales. Therefore, they must determine
a reasonable threshold defective rate that is acceptable, a normal cost in business
operations. Tools for quality production management like Total Quality Management (TQM)
will help in determining the optimum cost of quality that the company is willing to bear. TQM
focus on continuous improvement of an organization’s business activities. This creates an
awareness of quality that the company comes to expect from various processes. Things
need to be done right the first time, consequently eliminating defects and waste from
operations. At the same time, an in-depth knowledge of business processes provides
information that can help the management set acceptable threshold limits for reasonable level
of defects it is willing to bear.
Q.03. COQ
Cool Air Private Ltd. manufactures electronic components for cars. Car manufacturers are
the primary customers of these products. Raw material components are bought, assembled
and the electronic car components are sold to the customers.
The market demand for these components is 500,000 units per annum. Cool Air has a market
share of 100,000 units per annum (20% market share) for its products. Below are some of
the details relating to the product:
Selling price ₹2,500 per unit
Raw material cost ₹900 per unit
Assembly & machine cost ₹500 per unit
Delivery cost ₹100 per unit
Contribution ₹1,000 per unit
The customers due to defects in the product return 5,000 units each year. They are replaced
free of charge by Cool Air. The replaced components cannot be repaired and do not have
any scrap value. If these defective components had not been supplied, that is had the sale
returns due to defective units been nil, customers’ perception about the quality of the product
would improve. This could yield 10% increase in market share for Cool Air, that is demand
for its products could increase to 150,000 units per annum. Required
(i) ANALYZE, cost of poor quality per annum due to supply of defective items to customers.
(ii) The company management is considering a proposal to implement an inspection process
immediately before delivery of products to the customers. This would ensure nil sales
returns. The cost of having such a facility would be ₹2 crores per annum, this would
include materials and equipment for quality check, overheads and utilities, salaries to
quality control inspectors etc. ANALYZE the net benefit, if any, to the company if it
implements this proposal.
(iii)Quality control investigations reveal that defective production is entirely on account of
inferior quality raw material components procured from a large base of 30 suppliers.
Currently there is no inspection at the procurement stage to check the quality of these
materials. The management has a proposal to have inspectors check the quality control
at the procurement stage itself. Any defective raw material component will be replaced
free of cost by the supplier. This will ensure that no product produced by Cool Air is
defective. The cost of inspection for quality control (materials, equipment, salaries of
inspectors etc.) would be ₹4 crores per annum. ANALYZE the net benefit to the company
if it implements this proposal? Please note that scenarios in questions (ii) and (iii) are
independent and not related to each other.
(iv)Between inspection at the end of the process and inspection at the raw material
procurement stage, ADVISE a better proposal to implement (a) in terms of profitability and
(b) in terms of long term business strategy? [May 19 RTP]
SOLUTION:
(i) Present Cost of Quality:
[AS compared to situation if no defectives were produced] (₹)
Cost of free replacements [5,000 Units @ ₹1,500 p.u. (VC)] 75,00,000
(+) CL on additional market share lost [50,000 Units @ ₹1,000] 5,00,00,000
∴ Total Cost of Quality (Cost of Poor Quality) 5,75,00,000
Notes:
Customer demand for Cool Air’s products is 100,000 units per annum. However, 5,000
defective units supplied are to be replaced free of charge by the company. The cost of
replacement would include raw material cost, assembly & machining cost and delivery cost
of 5,000 units ₹ (900+500+100) per unit = ₹1,500 per unit.
Further, if there were no defectives, then the sale return would not happen and in that case,
market share would have increased by 50,000 units. But because of defectives, market share
is lost, and so eventually contribution is lost (@ ₹1,000 p.u.) on these units
(ii) Proposed Cost of Quality and Net Benefit of inspection before delivery:
[AS compared to situation if no defectives were produced] (₹)
(+) Cost of defectives produced [7,500 Units @ ₹1,400 p.u. (VC)] 1,05,00,000
(+) Cost of Inspection: 2,00,00,000
∴ Total Cost of Quality 3,05,00,000
∴ Net Benefit of Inspection is that the Cost of Quality is decreasing from ₹5,75,00,000 to
₹3,05,00,000, i.e. saving of ₹2,70,00,000. ∴ Inspection must be conducted.
Notes:
If inspection is done immediately before delivery to customers, then this would ensure that
defective units are not delivered to customers and hence sales return will be zero. However,
inspection immediately before delivery means it is after production, and such inspection does
not prevent production of defective units. Hence production cost of defective units is still
incurred, (i.e. all VC except delivery cost = ₹1,400. As the inspection is done before delivery,
defectives are identified before delivery and accordingly, delivery is not done for these units).
Also, now that no defectives are delivered to customers, so there is no sales return, so there
is no contribution lost. Total sales will be now 1,50,000 Units. But in that case the defectives
production will also be on 1,50,000 Units. If 1,00,000 Units production had 5,000 Units
defectives, then 1,50,000 Units production would have proportionately 7,500 Units defective.
Cost of Defectives given above is a cost of poor quality, while the Cost of inspection given
above is a cost of good quality. So, notice in the above working that when cost of good quality
is incurred, then the cost of poor quality goes down, thereby even decreasing total COQ.
(b) The drawback of inspection before delivery is that (1) it cannot prevent production of
defective goods and (2) information regarding the root cause of defective production, in
this case, supply of defective raw materials will not get tracked. Therefore, inspection at
the end of production does not contribute to resolving the root cause of defective
production. On the other hand, inspection at the procurement stage can eliminate
production of defective goods. This will ensure a much higher quality of production, better
utilization of resources and production capacity. Therefore, from a long-term strategy point
of view, inspection at the raw material procurement stage will be very beneficial. Currently
the cost of ensuring this highest quality of production (0% defects) is ₹4 crores per annum.
The cost of ensuring 100% quality is quite high, such that the net benefit to the company
is lesser than the other proposal. However, due to its long-term benefit, Cool Air may
consider some minimum essential quality control checks at the procurement stage.
Although selective quality check might not ensure complete elimination of defective
production, it can contribute towards reducing it. At the same time cost of selective quality
check would not be so high as to override its benefits. To determine the extent of quality
control inspection, Cool Air should determine its tolerance limit for defective production
and do an analysis of the quality / cost trade-off.
3. PDCA Cycle:
It describes the activities a company needs to perform in order to incorporate continuous
improvement in its operation. This cycle, is also referred to as the Deming wheel. The circular
nature of this cycle shows that continuous improvement is a never-ending process.
SOLUTION:
(i) Importance of Business Excellence to an organization:
Business Excellence is a philosophy for developing and strengthening the management
systems and processes of an organization to improve performance and create value for
stakeholders. Stakeholders in an organization are not limited to shareholders (business)
alone. They include also customers, employees (people) and society. What an organization
does impact all the stakeholders in different ways, yet they are all interlinked to each other.
Customers’ needs are of paramount importance to companies. Yet given uncertain
conditions, shareholders demand challenging return on their investments. Employees need
more from their company than just their pay-check. They want the company to enable to grow
their knowledge and experience that can improve their career growth. Society expects
companies to operate ethically and for the overall betterment of the society and environment.
For several years businesses have been operating under challenging circumstances. For
example, landline phones have been entirely replaced by mobile phones. Television
programs can be watched seamlessly on internet enabled mobile phones. Not just this,
today’s smartphones have computing capability much more than the computers that were
used in Apollo Mission to send the first man to moon! The proliferation of mobile phones has
changed not just the telecom industry but also others like communication, banking, e -
commerce etc. The pace of change is both exhilarating and challenging.
To manage this complex scenario, a company cannot focus on only one aspect of their
operations. Optimize processes, delivery quality to customers, manage employee talents,
earn required return on investment while managing to be a socially responsible organization.
In short, the company should achieve excellence in all aspects of its operations. This is
business excellence. Business excellence principles emerged because of development of
quality drive into traditional business management. It is imperative not just to achieve
excellence but also to sustain it.
Business excellence models are holistic tools that help companies develop stakeholder
focused strategy. Each operation within a company enables a corresponding result. Business
models present a formal, standardized cause effect relationship between different operations
(enablers) and their resultant consequences. If the company want to achieve a different
result, it has to do things differently. This can be better analysed through these models.
Continuous improvement on various operations will ultimately lead to excellence. More
importantly, these models need to be used to sustain and maintain excellence to retain their
competitive advantage. They are not to be taken as one time exercise by the company.
Assessments using this model have to be made periodically so that timely a ction can be
taken to achieve the desired result.
is clear, the company should have mechanisms in place to find out and anticipate
customer tastes. Accordingly, it should structure its operations to add value to the
customers in terms of quality, availability, support, and experience.
(b) Creating a sustainable future: Society and environment (People and Planet of Triple
Bottom-line concept) play a major role in ensuring the sustainability of business. A
company should have as much positive impact on its surroundings and try to minimize
any negative impact on the same. Here, the company should assess the environmental
impact of its operations, measures to minimize adverse impacts, business impact on the
society etc. For example, leather is contended to be harmful to the environme nt since it
requires the skin of animals specially cattle hide, needs huge amount of energy and
chemicals to process it. This has a negative environmental impact. As regards societal
impact, suppliers of cloth to the apparel company should not indulge in l abor malpractice
like child labor and should adhere to safety standards within its factories. The company
should procure cloth only from suppliers who adhere to such standards.
(c) Developing Organizational Capability: Companies need to manage change w ithin the
organization and beyond. The company should identify “what it is capable of being great
at?” in order to differentiate it from its competitors. For example, the apparel company
may have the capability of tracking its inventory at the stores on re al time basis. As soon
as the inventory falls below a certain level, the stores issues fresh products to stock up.
This ensures that there are no stock outs at the retail outlet. This ability to track inventory
real time and ability to stock up quickly may be unique to the company that gives it a
competitive edge. Another can be the ability to quickly change the apparel production to
meet changing trends. Likewise, the company should identify and develop unique
capabilities to have a competitive edge in the market.
(d) Harnessing creativity and innovation: Continuous improvement and innovation brings
value to the company. The company should promote a working environment that enables
and appreciates creativity and innovation. For example, new apparel desi gns can be
promoted to test the market. If found feasible, the company can go for mass production
of the same.
(e) Leading with vision, inspiration, and integrity: The tone at the top defines the rest of the
company. The leaders and management of the company should have a clear vision of
what the company wants to achieve, develop strategy to achieve it, work with integrity and
ethics. Leaders shape the future of the organization.
(f) Managing with agility: Agility would be the capability to identify and effectively respond to
opportunities and threats. For example, although the apparel company is in an
expansionary phase, it should consider the threat, yet opportunity of using e - commerce
as a platform to reach out to customers directly. Physical stores are becoming largely
redundant due to online platforms, a threat the company should recognize and act upon.
(g) Succeeding through the talent of people: An organization is only as good as the people
who work in it. There should be an atmosphere of teamwork that enable achievement of
organizational and personal goals. Performance evaluation, reward and recognition
programs, training and talent network are ways to cultivate talent within the organization.
(h) Sustaining outstanding results: Use of EFQM model is not a onetime exercise. Constant
and periodic evaluation is required to keep up and sustain excellence.
(d) Business results: Is a for profit organization achieving the required return on investment,
profitability that the shareholders and other investor demand? Has the company been
able to manage financial and other risks properly?
Enablers enable achievement of results. EFQM model documents this flo w and symbiosis in
a structured way. It highlights the strength and weakness of the enablers. With this
information, the company can alter its operations and strategy to achieve desired results. On
assessment, there is a flow from results to enablers. If the results have been achieved,
enablers continue to operate status quo. If the results fall short of targets, changes have to
be made to enablers to improve performance.
Therefore, it can be concluded the EFQM model encourages constant self-assessment to
achieve excellence.
When a company wins an excellence award based on a business excellence model, it gains
in stature within the industry. This recognition could work to its advantage financially and
otherwise.
M2: (18 Hr × 200 Units of A) + (6 Hr × 200 Units of B) + (3 Hr × 200 Units of C) = 5,400 Hrs
M3: (6 Hr × 200 Units of A) + (2 Hr × 200 Units of B) + (1 Hr × 200 Units of C) = 1,800 Hrs
Particulars M1 M2 M3
Total Hours Required: 3,600 5,400 1,800
Normal Capacity Hours 3,200 4,900 2,000
∴ Shortage 400 500 -
∴ Capacity Utilization % 112.5% 110.2% 90%
Bottleneck is the resource that has the Maximum Capacity Utilization % above 100%.
∴ Bottleneck is M1
Applying TOC to remove the Constraint: [i.e. ranking and allotment taking M1 as Key Factor]
Particulars A B C
Max Demand 200 200 200
Contribution [Throughput] 24 20 12
(÷) Hours p.u. of M1 12 4 2
∴ Contribution per Hour 2 5 6
∴ Ranking 3 2 1
Allotment:
- Of 3,200 M1 Hours 2,000 800 400
- Of Units 166 200 200
(i) Using throughput accounting, PREPARE statement to determine the optimum production
mix and maximum profit for the next year.
(ii) CALCULATE the amount of profit lost due to acceptance of online booking of the
products.
(iii) RECOMMEND the options to be followed in order to avoid any loss of profit.
(iv) LIST various ways through which price customization could be done.
(v) Given that products Z and D are respectively in ‘maturity stage’ and ‘introduction stage’
of their life cycle. STATE the most appropriate pricing policy that could be followed by
the ZED for Z and D as per their life cycle.
SOLUTION: (i) Identifying the Bottleneck i.e. Key Factor:
→ Total Hours Required for entire annual demand: = 4,480 Hrs
= (1.6 Hrs × 2000 Units of Z) + (0.8 Hrs × 1,600 Units of D)
→ Total Hours Available during the year: = 4,000 Hrs
∴ Machine Hours availability is the Bottleneck (Key Factor)
Optimum production mix and maximum profit:
Particulars Z D
Max. Demand Units 2,000 1,600
Min. Commitment (Orders already accepted) 400 1,200
Selling Price p.u. ₹ 16,000 4,000
(-) Material Costs p.u. ₹ 7,000 1,200
∴ Throughput p.u. (Contri. p.u.) 9,000 2,800
(÷) Machine Hrs p.u. 1.6 0.8
∴ Throughput/Hr (Contri./Hr) 5,625 3,500
(÷) Factory Cost/Hr [₹1,42,60,000 ÷ 4,000 Hrs] 3,565 3,565
∴ T.A. Ratio 1.58 0.98
∴ Ranking: 1 2
→ Allotment:
Of Min. Commitment M.Hrs [400×1.6 & 1,200×0.8] 640 960
Of Bal. M.Hrs [4,000 – 640 – 960] 2,400 -
∴ Total M.Hrs Allotment 3,040 960
∴ Total Units Allotment (Optimum Production Mix) 1,900 1,200
Total Throughput (Contri) [@ ₹(9000,2800)p.u.] 171,00,000 33,60,000
204,60,000
(-) FC (142,60,000)
∴ Profit 62,00,000
(iv)
Pricing of a product is sometimes customized keeping taste, preference, and perceived value
of a customer into consideration. Price customization is done in the following ways:
Based on product line: When products are customized as per the customer’s
requirements, pricing can be adapted based on the customer’s specifications. Standard
products can have a base price, to which the company can top-up charges to any
additional customization.
Based on customer’s past behavior: Customers with good payment record have
established their credit-worthiness. To sustain business, they may be extended additional
discounts as compared to other customers.
Based on demographics: Different pricing strategies may be adopted based on age or
social status. For example, railway fare discounts for senior citizens or concessional price
tickets for military personnel.
Based on time differential: Different price for different time periods. If a customer extends
a long-term contract, an additional discount may be extended since business is contracted
for a longer period of time. Example, discounted price for data usage provided by a
broadband service provider if subscription paid for six months or more.
Apart from the above accounting principles, other macro economic and legal factors should
also be given importance while chalking out a pricing strategy.
(v)
Product Z is given to be in the maturity stage, 3rd stage of product life cycle. It is characterized
by an established market for the product. After rapid growth in sale volume in the previous
stages, growth of sales for the product will saturate. Competition would be high due to large
number of rivals in the market, this may lead to decreasing market share. Unit selling price
may remain constant since the market is well established. Occasional offers may be used to
tempt customers, otherwise this stage will mark consolidation of the market.
Product D is in the introduction stage, the first stage of product life cycle. Penetration pricing
is adopted to charge a low price in the initial stage for penetrating the market as quickly as
possible. For a new product this low price strategy will popularize the product. Once the
market is established, the price may be increased. Penetration pricing will be suitable when:
(i) Demand for the product is elastic, more demand when prices are low.
(ii) Large scale production of the product yields economies of scale.
(iii) Threat of competition requires prices to be set low as it serves as an entry barrier.
However, if Product D is a highly innovative product, it may adopt Skimming price policy. It
will differentiate from other products leading to a revolutionary impact on market and
customer behavior. Customers may not mind paying a premium for the unique product. Focus
is on promoting the product to gain market share. Skimming price policy may work when:
(i) There seem to be no competitors providing similar products.
(ii) Demand is inelastic.
Over time, competitors can reverse engineer and offer similar products. Therefore, the price
may be lowered in the long run to retain market share.
TYPES:
Push Model
Under Push model stocks are produced on the basis of anticipated demand. Then these
goods are pushed to the customers.
Pull Model
Under Pull model stocks are produced in response to the actual demand, i.e. demand pulls
the production. This approach focuses on selling what the customer really wants, rather than
selling what we have.
Q.07. CLV
Cineworld is a movie theater is located in a town with many colleges and universities around
it. The town has a substantial student population, most of whom are avid movie goers.
Business for Cineworld has been slow in the recent years due to the advent of streaming
websites, that show the latest and popular movies online. However, the management of
Cineworld continue to feel students would still enjoy the watching movies on big-screen, along
with the facilities and ambience that only a movie theater can offer. Accordingly, they have
framed a plan to attract students by offering discounts on movie tickets.
The average time a student spends at the college or university is 4 years, which i s the
average duration of any course. For a nominal one-time subscription fee, Cineworld plans to
offer students discounts on movie tickets for a period of 4 years. By attracting more footfalls,
Cineworld targets to cross sell it food & beverages and souvenirs. This would help it sustain
a reasonable revenue each year.
Cineworld would attract attention to the plan by initially offering free tickets, food and
beverage and gift vouchers. This one time initial expense, net of the one -time subscription
fee collected, would cost ₹5,000 per student. On subscription to the plan, the viewership and
purchases of each student is expected to be as follows:
Particulars Years 1 and 2 Years 3 and 4
Spend on movie tickets per year 2,000 1,500
Spend on food and beverage per year 4,000 3,000
Spend on souvenirs and accessories per year 2,250 750
Assumptions
(1) Only 50% of the subscribers are expected to visit the theatres in years 3 and 4.
(2) Across all years, only 75% of the subscribers who visit the theatre are expected to buy
food and beverage.
(3) Only 25% of the subscribers who visit are expected to buy souvenirs in years 1 and 2,
and 10% of them in years 3 and 4.
[PVIFA of ₹1 for 4 years at 10% = 3.169 and PVIFA of ₹1 for 2 years at 10% = 1.735.]
Required: CALCULATE the customer lifetime value per subscriber for the above plan.
SOLUTION:
The management of the company is cognizant of the fact that existing inventory procurement
and management system will not fit in the new e-commerce business. E-commerce works on
a inventory light model and quick as well as on time delivery of products of the customers.
The fact that customers could be from a location other than those where Sun Electronics has
physical presence makes the matter complex.
Required
The company is considering implementation of a supply chain management system. Will a
supply chain management system be of use to Sun Electronics in light of the e-commerce
venture? You are required to EXPLAIN the concept of Supply Chain Management and
EVALUATE the applicability of in the current case.
SOLUTION:
Issue
Sun electronics manufactures and sells various electronic products through its physical
stores. The existing manufacturing system does not take into consider the demand of
products in the market. Store managers are allowed to submit only one order per month. A
high level of inventory can be seen at Sun Electronics as compared to the industry average.
The store managers tend to keep high level of inventories as a safeguard against stock-outs.
Whereas, keeping inventory to meet customer requirement is good, high level of inventories
due to inefficient processes is not advisable.
The company also has a longer working cycle because of a long order to deliver time and
excess holding of inventory. A significant amount of working capital is blocked due to this
practice. Technology changes rapidly and the company is expected to roll out latest products
in the market. A product like mobile gets outdated very soon and the company has to resort
to discounted sales. This results in financial losses to the company.
The company has identified an opportunity in e-commerce. E-commerce businesses require
leaner models and faster response time. The production must be based on the demand from
the customer and not on an ad-hoc basis. In the following paragraphs, the importance of
supply chain management (SCM) and its applicability in the current case is discussed.
Logistics is one of the important component of the entire supply chain process. Right from
procurement of material, movement of raw material in the plants and final delivery of
products of customers, logistics play a critical role. An excellent system must be in place
to ensure that the movement of materials and final product are uninterrupted.
Warehousing also plays an important role in today’s business environment. The company
has a centralised warehouse to meet the needs of all its stores. This would not be the
most efficient way. The company must evaluate creation of additional storage facility
which would ensure timely delivery of goods to the stores. Newer products can reach the
market faster.
Benefits of SCM to Sun Electronics
SCM looks at the entire value chain process as an integrated process. There is a seamless
flow of information and products between suppliers and customers. The customer’s
requirements would be captured to plan the production. The suppliers would be intimated to
supply the materials according the the production plan. An effective logistics system ensures
that movement of materials is seamless. Sun Electronics can also consider implementing an
integrated ERP which would also interact with vendors on real time basis.
The following benefits of SCM can be envisaged for Sun Electronics -
Better Customer Service as customer is supplied with what he wants in the minimum time.
Better delivery mechanism for goods.
Improves productivity across various functions and departments.
Minimises cost (both direct and indirect).
Reduces the inventory holding time and improves the working capital cycle.
Enhances inventory management and assists in implementation of JIT systems.
Assists companies in minimising wastes and reduce costs.
Improves supplier relationship.
Procurement
The material requirements must be communicated to suppliers seamlessly. The company
must identify those vendors who can delivery quality materials in the required time frame. A
delay in supplies would delay the production process. A company cannot afford this in e-
commerce business. Automatic exchange of information using EDI (Electronic Data
Interchange) or Integrated ERP systems would ensure that the vendors receive material
requirements in a timely manner.
Production
As discussed earlier, the production must be in accordance with the customer order. This
requires a shift in approach of the production team. Business environments have shifted from
“Customer will buy what we produce” to “We have to produce what the customers require”.
The company would ideally not produce products to store them and sell later.
Logistics
Logistics would be the backbone of entire e-commerce set up. Right from sourcing of
materials to delivery of products at the customer’s door step, logistics would play an important
role. If the company has an in-house logistics facility, the logistics team must be trained with
the requirement of the new business. If the company has outsourced the logistics, vendors
must be briefed about the requirements of the e-commerce. The company might have to tie
up with new logistic vendors to avoid any delay in deliveries.
H. OUTSOURCING
It means to reduce costs or improve efficiency by shifting tasks, operations, jobs or processes
to another party for a span of time.
It can be done at the premises or outside. It can be for products or even for services, even
for part of a product.
CHAPTER
LEAN SYSTEMS & INNOVATION
03
CHAPTER SUMMARY
LEAN SYSTEM means a system of waste minimization. There are generally 7 type of wastes:
1) Overproduction: Producing ahead of demand.
2) Inventory: Having more inventory than is minimally required (WIP of FG)
3) Waiting: Waiting includes products waiting on the next production step.
4) Motion: People or equipment moving or walking more than is required.
5) Transportation: Moving products that is not actually required to perform the process.
6) Rework from defects: Non-right first time.
7) Over Processing: Unnecessary work elements (non-value added activities).
If there is difference in the operating speeds of consecutive machines, then there will be
inventory build-up in front of the slow machine. Defect, if any, may remain undiscovered
until the next machine process it, and by that time, more defectives get produced. This
problem must be resolved under JIT. 2 methods to resolve:
- A “Kanban Card” is a notification that a downstream machine sends to the upstream
machine authorizing the production (∴ Pull System).
- Related machines are grouped into working cells, run by a single operator.
When 1 worker was attending only 1 machine, it was monotonous and boring for him,
now he handles many machines in the cell so its more interesting for him.
Employees must be empowered, i.e. they are allowed to stop the machine when they
see a problem.
3. Change in Accounting System (Backflushing):
Now that there are daily shipments of materials, so there is lots of paperwork regarding
payables. There is no receiving paperwork, so there is no way to determine whether
deliveries have been made or not.
Payables problem can be solved by making consolidated monthly payments.
But to get an assurance of the deliveries made, companies use “Backflushing”.
“Backflushing” is an accounting system in which 1st we determine the quantity of finished
goods produced during the period, and then multiply these quantities by the materials
listed on the bill of materials for each product. Thus, we obtain total theoretical quantity
of each material that should have been used. (Adjusted for process losses, if any)
Supplier payments are also done based on this theoretical quantity.
There is no need for suppliers to send invoices, since the company relies solely on its
internal production records to complete payments.
Problems in Backflushing:
- Production quantity reported might go wrong is there is high labour turnover and low
level of labour training.
- Both Normal as well as Abnormal losses must be correctly reported so that it can be
adjusted to get real consumption.
- Tracing the lot of a specific material is impossible in JIT which might be required in
case of a recall. However certain high-end softwares do make it possible.
- Inventory accuracy may also be very low.
analysis, the management is also factoring the possibility of production stoppages due to
unavailability of raw material from the suppliers. This could happen due to of delay in
delivery or non-conformance of goods to the standard required. Labor works in one 8-hour
shift per day and will remain idle if there is no material to work on. Due to stoppage of
production for the above reason, it is possible to have stockout of 3,000 units p.a.. Stockout
represents lost sales opportunity due to unavailability of finished goods, the customer walks
away without purchasing any product from the company. Therefore, in order to reduce this
opportunity cost and to make up for the lost production hours, labor can work overtime that
would cost the company ₹10 lakh p.a.. This is the maximum capacity in terms of hours that
the labor can work. With this overtime, stockout can reduce to 2,000 units.
Currently, sale price of phone is ₹5,000 per unit, variable production cost is ₹2,000 per unit
while variable selling, general and administration (SG&A) cost is ₹750 per unit. Raw
material procurement cost is currently ₹800 per unit, that will increase by 30% to ₹1,040
per unit under Just in time inventory system.
On an average, the long-term return on investment for the company is 15% per annum.
Required
(i) CALCULATE the benefit or loss if the company decides to move from current system to
Just in Time procurement system.
(ii) RECOMMEND factors that the management needs to consider before implementing the
just in time procurement system.
[Nov 18 RTP]
03. 4 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 03 LEAN SYSTEM & INNOVA TION
(ii) Factors to consider before implementing JIT:
The company plans to eliminate its raw material inventory altogether. Raw material will be
delivered as per production schedule directly at the factory shop floor, from where, production
will begin. The management should therefore carefully consider the following points:
(a) The entire production process has to be detailed and integrated sequentially. This is
essential to know because it should be known in advance when in the sub - assembly
process is each raw material is required and in what quantity.
(b) Since production is dependent on delivery and quality of raw material, heavy reliance is
being placed on suppliers. They should be able to guarantee timely delivery of raw
material of the appropriate quality. The company is paying a premium of 30% of original
cost, that is ₹240 per unit (₹1,040 - ₹800 per unit) in order to ensure the same. Each unit
gives a contribution of ₹ 2,010 per unit, which is 40.2% of the sale price per unit. Lost
sales opportunities due to unavailability of raw material or non-conformance of the
material can result in substantial losses to the company. While, portion of this has been
factored while doing the cost benefit analysis of implementing Just-in-time systems, it
needs careful consideration and monitoring even after implementation. Therefore, to
hedge its loss, the management and suppliers should agree on penalties or costs the
supplier should incur should there be any delay or non-conformance in quality of materials
beyond certain thresholds.
(c) Accurate prediction of sales trends is important to determine the production schedule and
finished goods planning.
(d) Continuous monitoring of the system even after implementation is essential to ensure
smooth operations. Management commitment and leadership support is essential for its
successful implementation and working.
For availing services of labour above 4,000 hours in a month, KPL has to pay overtime rate
which is 45% premium to the normal hourly rate of Rs110 per hour. For avoiding this overtime
payment, KPL in its current production and purchase plan utilizes full available normal
working hours so that the higher inventory levels in the month of lower demand would be able
to meet sales of month with higher demand level. The cost of holding inventory is Rs70 per
month for each standard hour of output that is held in inventory.
KPL has forecast the demand for its products for the first six months of year as follows:
Month Jan’18 Feb’18 Mar’18 Apr’18 May’18 Jun’18
Demand (Std. Hrs.) 3,150 3,760 4,060 3,350 3,650 4,830
Following other information is given:
(a) All other production costs are either fixed or are not driven by labour hours worked.
(b) Production and sales occur evenly during each month and at present there is no stock at
the end of Dec’17.
(c) The labour are to be paid for their minimum contracted hours in each month irrespective
of any purchase and production system.
Required: COMMENT on managing director’s view. [May 18 RTP]
SOLUTION:
(1) Statement Showing ‘Inventory Holding Cost’ under Current System
Particulars Jan Feb Mar Apr May Jun
Opening Inventory* (A) --- 650 690 430 880 1,030
Add: Production* 3,800 3,800 3,800 3,800 3,800 3,800
Less: Demand* 3,150 3,760 4,060 3,350 3,650 4,830
Closing Inventory* (B) 650 690 430 880 1,030 ---
Average Inventory [(A+B) ÷ 2] 325 670 560 655 955 515
Inventory Holding Cost @ Rs 70 22,750 46,900 39,200 45,850 66,850 36,050
(*) in terms of standard labour hours
∴ Inventory Holding Cost for the six months = Rs 2,57,600
(Rs 22,750 + Rs 46,900 + Rs 39,200 + Rs 45,850 + Rs 66,850 + Rs 36,050)
(2) Calculation of Relevant Overtime Cost under JIT System
Particulars Jan Feb Mar Apr May Jun
Demand* 3,150 3,760 4,060 3,350 3,650 4,830
Production* 3,150 3,760 4,060 3,350 3,650 4,830
Normal Availablility* 3,800 3,800 3,800 3,800 3,800 3,800
Shortage (=Overtime*) (C) --- --- 260 ---- ---- 1,030
Actual Overtime Hours [C ÷ 0.95] --- --- 273.68 ---- ---- 1,084.21
Overtime Payment @ Rs 159.50 [110+45%] --- --- 43,652 ---- ---- 1,72,931
B. KAIZEN
Kaizen philosophy implies that small, incremental changes routinely applied and sustained
over a long period result in significant improvements. It aims to involve workers from multiple
functions and levels in the organization working together to improve a process.
Gradual improvements, at an acceptable cost. Radical change or disruptive innovation is
not expected.
Focus on eliminating waste, improving systems, and improving productivity by value chain
analysis (Ch-01)
Continually improving the standards to achieve long-term sustainable improvements. (i.e.
like Cost Reduction, not Cost Control). However it should not reduce quality of product.
Collective decision making, employee involvement.
grown year on year, the costs have increased at a higher rate in the mobile phone industry
as a whole.
“We have been leaders in revenue. We must lead in cost reduction front as well. I believe we
can achieve this with improvements overtime, however minor they might be!”
– This is what the CEO of Zen has told its directors in a recently concluded board meeting.
The net profit margins of the company has fallen from 10% in 2016 to 8% in 2017 owing to
rise in raw material & repair cost. Another significant rise in the cost was on account of repairs
of mobiles which are under warranty. There was an increase in these repair costs by 1.5
crores which represents 1% of the total turnover of the company.
The process of repairs/ replacement of under warranty product is outlined below:
The company own 200 repair centres in various cities in India.
A customer whose phone is under warranty and requires replacement/ repair visits any of
the 200 centres to deposit the faulty mobile phone.
The technician at service centres examines the phone and the service centre sends the
phone to a centralised repair centre at Mumbai. The phones are sent to Mumbai even for
minor repairs which can be done locally if requisite infrastructure is provided to the service
centres.
The phones are sent in batches. Each service centre creates 3-4 batches of mobile
phones in a day. (A recent study showed that the batches could be combined into a single
batch per day)
The phones are repaired in Mumbai’s centralised centres and sent back to the respective
service centres for handing them back to the customer. The phones which are repaired
are sent in separate batches and those which are replaced are sent in separate batches.
Required:
You are working as a Finance Manager in Zen. The finance director has approached you to
understand whether the minor improvement would be useful given the size of the company.
The Finance Director has asked you to examine the process of warranty repairs and
replacement and submit a report covering the following aspects:
(i) What is the CEO referring to when he says “minor improvements”?
(ii) What are the benefits of such minor improvements?
(iii)Apply the above process to the warranty claim process and explain how the process can
be improved.
(iv)Any other matter which you consider relevant.
SOLUTION:
Issue
Zen limited is a leader in manufacturing of mobiles and is concerned about increasing costs.
The increase in warranty related costs has been significant in the current year as compared
to previous year. This has reduced the net profit of the company by 1% of sales.
Applicability of Kaizen Costing
“Kaizen” is a Japanese word which means “Change for Better”. In business parlance, Kaizen
is used to refer to small and continuous improvement across all functions, processes and
employees. Kaizen costing is a cost reduction system. Yashihuro Moden defines Kaizen
Costing as "the maintenance of present cost levels for products currently being manufactured
via systematic efforts to achieve the desired cost level.”
Toyota Production System is considered as a pioneer in Kaizen Costing. Though the model
was used for eliminating wastage from production at factory initially, the concept can be
applied in any of the processes in a business. Since Kaizen is a continuous improvement
process, a radical change or disruptive innovation is not expected in Kaizen costing.
The following are the key features of Kaizen -
− Kaizen processes focus on eliminating waste in the systems and processes of an
organisation, improving productivity and achieving sustained continual improvement.
− Application of small, incremental changes routinely applied and sustained over a long
period can lead to significant improvements.
− It aims to involve workers from multiple functions and levels in the organisation.
− A value chain analysis helps to quickly identify opportunities to eliminate wastage
− Although incremental changes can often be too small to be seen, Kaizen can be very
effective in the long run. An airline which identified that 75% of its flyers would leave the
olive from salad, the airline decided to remove it from its servings. This saved the airline
$ 40,000 per year. Another example is where an airline stopped printing its logo in the
rubbish bags as it did not add value saved over $ 300,000 per year.
The CEO is referring to Kaizen costing when he mentions minor improvements to save costs
over time. Kaizen costing takes into consideration various costs such as costs of supply
chain, manufacturing costs, marketing, sales, distribution costs etc.
Benefits of Kaizen Costing
− Kaizen reduces waste in areas such as employees waiting time, transportation, excess
inventory etc., which leads to improved efficiency in overall business processes and
systems.
− A company applying Kaizen philosophy can achieve cost reduction through small
incremental improvements and cost savings.
− Kaizen looks at functions and processes at all levels of organisation and requires
participation of all employees and massive as well as open communication system. This
participative approach improves teamwork across the organisation.
− Product improvement using Kaizen is likely to result in less number of defective products
leading to customer satisfaction and reduction in warranty related costs.
− The reduction in wastage, improved efficiency and cost reduction improves the overall
profitability of the company.
Implementation of Kaizen in the Current Case
The implementation of Kaizen as a cost reduction techniques can take several forms. The
key question to ask for implementation is - “Can we eliminate waste?”. The waste can take
several forms like -
03. 9 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 03 LEAN SYSTEM & INNOVA TION
− Unnecessary movement of material and men - Travelling for meeting in cases where a
video conferencing could help.
− Unwanted part in a product which if removed is not likely to impact the performance of the
product. (Nano sim card has reduced a significant portion of use fibre boards as compared
to the traditional sim cards.)
− Defects which involve extra cost in terms of reworks.
− Waiting time - A simple example could be locating for files in your computer which has not
be arranged properly. This leads to waste of time.
The above is just an indicative list where improvements can be made. However, an important
point to note is that reduction of waste should not be done by compromising the quality of
product. Apple launched iPhone 5c as a budget phone by using plastic material instead of
Aluminium. The market did not like the product as it was considered to be an inferior product
as compared to iPhone 5s.
Another way of looking at Kaizen is asking following questions -
− Can we eliminate functions from the production process without compromising the quality
and utility of end products? - Removing unnecessary movements of material and men.
− Can we eliminate some durability? - Use of unbreakable plastic for producing disposable
glasses would be waste of resources
− Can we minimise design? - e.g. use of Nano Sims.
− Can we substitute parts of the product being manufactured?
− Can we take supplier’s assistance to get better quality parts?
− Is there a better way? - This is a question which must be asked continuously to ensure
that the improvement is not a one-time exercise.
(The above questions also form a part of the Value Engineering Process)
Application of Kaizen at Zen Limited
The current warranty claim process at Zen involves movement of mobile phones from various
service centres across the country to a centralised centre in Mumbai. The possible
improvements in the claim process is explained below -
− The company needs to analyse whether it requires to own 200 centres by itself across the
country. The company can evaluate closing down centres with less customer footfalls or
outsource the ones which are not located at the strategic location. This would save some
cost to the company.
− The current process requires each service centre to send the faulty mobile phones back
to Mumbai for repair. This is done even in case of minor repairs which can be handled
locally. The company can provide necessary infrastructure to the service centres to carry
out minor repairs locally. This would save logistics cost of sending the phones to Mumbai
and back to service centre. The company should analyse the past data to understand the
proportion of phones which require minor repair. Repairing the phones locally would also
reduce the turnaround time and the customer will get back the phone faster.
− The current process is to send phones in 3-4 batches in a day. This effectively means
creating 3-4 consignments, documents for dispatches and incurring extra costs for
transportation. Combining the phones in a single batch would reduce the cost of
transportation and administrative cost as well.
− The phones can be sent back from Mumbai in single batch instead of creating multiple
batches to save transportation costs.
The above improvements must be revisited continuously to derive required benefit from
Kaizen process.
Apart from eliminating waste in the warranty claim process, the company must also identify
root causes of increase in warranty claims in the current year as compared to previous year.
Every phone being sent back for repair/replacement involves avoidable cost. The company
must also revisit the manufacturing process and quality control processes to eliminate
wastage in production process and improve quality.
− Zen can consider producing better quality mobiles at the manufacturing process to reduce
the warranty claims.
− The pattern of warranty claim must be analysed to understand whether there is certain
common problem related to repair claims. If the issue has some relation with parts used
in mobile, the issue can be taken up with supplier of such parts.
C. 5S
It explains how a work space should be organized. It is the foundation for the 8 pillars of TPM.
1. Sort: remove unnecessary & unused items. (use Color coding done)
2. Set in Order: arrange the necessary items into most efficient and accessible way. It makes
items easy to find, and saves space, ensures FIFO.
3. Shine: clean the workplace and upkeeping of machines.
4. Standardize: the best practices in operations (SOP). Ensure they are performed correctly
and consistently.
5. Sustain: not one-time-exercise, it needs to be sustained. Training, motivation, monitoring
& audits must be performed to ensure that employees do this without being told.
capacity of 30 million barrels. The company currently enjoys a 40% share of the domestic
market. The plants run on all 365 days in a year and operate at 100% of the capacity. The
company currently does not have any maintenance schedule in place for its plant and
machinery. Any repair requirement of plant and machinery is carried out on ad-hoc basis.
The company has implemented Total Quality Management (TQM) to ensure that the
company rolls out top quality products. The company did not receive any complaints from its
customers regarding poor quality of products or products not meeting the specifications. The
entire production team is quite excited with superior quality of products.
However, in the last three months, about 30% of the dispatches to customers were delayed.
This comes at a time when the entire plant had to be shut for maintenance activity due to
breakdown in the machineries for a week. The company also witnessed 20% rejection of the
final products. The customers claimed that the products did not meet the specification agreed
by them with the company. The Director of Refineries is worried about the worsening situation
of production at plants. Another concern for the director is the increase in number of accidents
and loss of productive time due to this.
The chairman of the company convened an urgent meeting of the Board of Directors to
understand the impact and reasons of the situation at production plants. A key issue
highlighted by plant supervisors is that the scheduled maintenance activity for plants was
never carried out. The underlying assumption for not carrying out such maintenance activity
was - “Since the plant is running smoothly, there is no requirement of preventive maintenance
activity. Such activities cost a lot in terms of money and also cause loss of productive time
which could otherwise be used for production”. The maintenance departments and production
department functioned in silos with almost no co-ordination amongst themselves. The most
critical parts of the plant were not maintained for a long time.
The chairman called you after the meeting and asked you to help him understand the current
issue at the plant. “We had Total Quality Management (TQM) in place at all our plants. I
understand from the production director that TQM is working as intended. Why are we facing
the breakdown problem inspite of having a TQM in place”- said the Chairman.
Required: The Chairman has asked you to quickly prepare a note highlighting the following:
(i) What could be the likely losses arising due to breakdown of machinery due to non-
maintenance?
(ii) What kind of maintenance programme could address the issue being faced by the
company?
(iii)EXPLAIN the key features of such programme.
(iv)COMPARE the programme identified above and TQM.
(v) What are the various types of maintenance practices that the company can implement?
SOLUTION:
Issue
Super Refineries Limited has implemented a Total Quality Management and is known for
producing top quality products. The company enjoys 40% market share in the domestic
market. The plants operate at 100% capacity and on all days of the year. This indicates that
the company does not carry out preventive and corrective maintenance. The company has
03. 13 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 03 LEAN SYSTEM & INNOVA TION
not received any complaints with respect to quality from its customers. This can be attributed
a solid TQM in place.
However, in the last three months, the company has faced delayed in supplies and customer
rejections. The delay in supplies could be attributed to the breakdown in the machineries.
The production could have been of an inferior quality if the production managers would have
rushed to meet the production deadlines due to loss of production time owing to breakdown.
The discussions at the board meeting indicate that the company has not prioritized preventive
maintenance. Maintenance is being carried out on an ad-hoc basis with a proper preventive
maintenance schedule. The company is concerned about costs of maintenance and hence
no preventive maintenance was carried out. Further, there is no co-ordination between the
production team and maintenance team.
Losses Arising Due to Breakdown
The following are the losses which can be associated with the breakdown of machinery at
Super Refineries Limited -
Equipment failure leading to unexpected loss of time - The production at plants was
interrupted and the supplies to customers were delay in case of Super Refinery Limited.
Idle waits and stoppages due to ad hoc maintenance requirements. Since the interruption
is unplanned, the productive labour time is wasted.
Production of inferior quality products causes financial losses. The company would also
incur additional costs to remake the product without any additional revenues.
The company would also incur losses in terms of additional set up costs. Every time a
machine breaks down, a significant amount of time would be wasted in setting up the
production processes again.
Total Productive Maintenance (TPM)
Based on the facts of the case, it is very clear that the company has not prioritised
maintenance. The company can use TPM philosophy to address the issue.
TPM is a maintenance philosophy aimed at eliminating production losses due to faulty
equipment. The objective of TPM is to keep equipments (plant, machinery etc) in such a
position to produce expected quality products at the maximum capacity with no unscheduled
stops. This also includes attaining:
Zero breakdowns.
Zero downtimes.
Zero failures attributed to poor condition of equipment.
No loss of efficiency or production capacity due to the equipment.
The concept was initially applied to equipment i.e., plant and machinery. Of late, the concept
has also been extended to processes and employees. TPM focusses in keeping equipment
and employees in top working condition to avoid any breakdowns and delays in
manufacturing process.
Traditionally, maintenance work has been considered as a responsibility of the Maintenance
Team which is different from the production team. Total Productive Maintenance seeks to
03. 14 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 03 LEAN SYSTEM & INNOVA TION
involve workers in all departments and levels in ensuring the effective operations of the plant.
When both the teams work in alignment, learnings can be shared with each other. The
production team also takes ownership of maintenance requirement. A sole focus on higher
production without taking care of maintenance requirement can hamper the long-term
production requirements, as could be seen in the case of Super Refinery Limited.
Features
Traditional maintenance is centred in the maintenance department. However, TPM seeks
to involve workers at all departments and levels. There is a great amount of co-ordination
between the production and maintenance team in TPM.
Autonomous maintenance focusses on training operators to be able to take care of minor
maintenance tasks. This relieves specialised maintenance staff to focus on critical issues.
TPM focusses on achieving and sustaining zero loses with respect to minor stops,
measurement and adjustments, defects, and unavoidable downtimes.
Planned Maintenance is aimed to have trouble free machines and equipment producing
defect free products for total customer satisfaction. The approach here is proactive
maintenance instead of reactive maintenance. Super Refinery limited had a reactive
approach to maintenance where maintenance was carried out on an ad hoc basis.
TPM emphasises on training of workers across all levels and departments. The ultimate
objective is to have a factory full of skilled workers.
The issues faced by Super Refinery Limited due to unplanned shutdowns can be addressed
using a Total Productive Maintenance philosophy.
The following are the Eight Pillars or Principles of TPM -
(1) Autonomous Maintenance (5) Focused Improvement
(2) Planned Maintenance (6) Early Equipment Management
(3) Quality Maintenance (7) Education and Training
(4) Office TPM (8) Safety, Health and Environment
TQM and TPM
Total Quality Management (TQM) and Total Productive Maintenance are often used
interchangeably. However, TQM and TPM are considered as two different approaches. TQM
attempts to increase the quality of goods, services and concomitant customer satisfaction by
raising awareness of quality concerns across the organisation. In other words, TQM focuses
on the quality of the product, while TPM focuses on the equipment used to produce the
products. By preventing equipment break-down, improving the quality of the equipment and
by standardising the equipment, the quality of the products increases. TQM and TPM can
both result in an increase of quality. However, the approach of each is different. TPM can be
seen as a way to help achieving the goal of TQM.
Super Refinery Limited has implemented TQM and is delivering high quality products to its
customers. TQM focusses on the end product being supplied to the customer. In the process
of producing high quality and volumes of products, the maintenance aspect of plant and
machinery was ignored by all. This led to breakdowns and unplanned shutdown of the plant
and machineries. The TPM philosophy would focus on the equipment which support
production of high quality products under TQM.
03. 15 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 03 LEAN SYSTEM & INNOVA TION
A 12 hour shift is scheduled to produce a spare part in APZ Company Ltd. as shown in the
schedule below. The shift has three 15 minute breaks and a 10 minute clean up period.
Production Schedule for Automated machine A 10:
Cycle: 10 (seconds), Spare parts Manufactured: 3,360,
SCRAP: 75, Unplanned Downtime: 36 minutes
Required
(i) CALCULATE OEE (Overall Equipment Effectiveness) and comment on it.
SOLUTION: (i)
Total time: [12Hrs] 720 Min
(-) Planned Break & Cleanup: [(3 × 15 Min) + (1 × 10 Min)] (55 Min)
∴ Planned Production Time: 665 Min
(-) Unplanned Downtime: (36 Min)
∴ Time Available (Actual Operating Time) 629 Min
∴ Std Time of Production [3360 Un × 10 sec. ÷ 60sec/min] 560 Min
(-) Units rejected [ 75 Un]
∴ Good prodn: [3285 Un]
E. CELLULAR MANUFACTURING
Cellular Manufacturing is about applying Time & Motion Study to manufacturing industries. It
is a sub section of JIT, in which one or more machines & processes are put together and
considered as one ‘Cell’. Multiple such cells are used in assembly line, each cell
accomplishes a certain task. Cellular Manufacturing focuses on 2 things: (1) Grouping of
Machines [Grouping Technology (GT)], & (2) Arrangement of Machines.
These cells are arranged in a ‘U’ shaped design, so that the supervisor can watch over the
entire production without moving much.
Scattered processes are merged, so it reduces flow time, flow distance, floor space,
inventory, scrap and rework, etc.
Quality control is facilitated as problems can be easily detected and underperforming cells
can be easily isolated.
It improves employee cohesiveness and scales it down to a more manageable level.
Cells are designed to maintain a specific flow volume, so they are not flexible.
One or more machines are grouped together based on parts manufactured by them.
‘Part Family’ = group of similar parts
‘Machine Cell’ = group of machines arranged to process a particular part family
‘Clustering Methods’ are used to decide how to make grouping (Very Important):
Md 1 1
Me 1 1 1
Mf 1 1 1
Required:
(i) DISCUSS the concern expressed by Mr. Mishra over the utility of cellular manufacturing.
(ii) EXPLAIN on utility of at-least three machine cell designs, which can be used.
(iii)FIND logical part families and machine groups based upon Part-Machine Incident Matrix
to showcase Machine-Part grouping using Rank Order Clustering Algorithm.
[May 21 RTP]
SOLUTION: (i) Utility of Cellular manufacturing:
Cellular manufacturing is a lean way to enhance productivity by improving (reducing) the
performance in the context of time and motion involved in the production.
Cellular manufacturing is an application of Group Technology in the manufacturing in which
all or a portion of a firm’s manufacturing system has been converted into manufacturing cells.
Here is important to note that a manufacturing cell is a cluster of machines or processes
located in close proximity and dedicated to the manufacturing of a family of parts.
Cellular Manufacturing results in following benefits to improve productivity–
(a) Reduce setup times by using part family tooling and sequencing.
(b) Reduce flow times by reducing material handling and transit time and using smaller batch
sizes (even single piece flow – this also results in the requirement of less floor space).
(c) Reduce lead time.
(d) Reduced work-in-process inventory.
(e) Better use of human resources. Hence, reduced direct labour but heightened sense of
employee participation.
(f) Better scheduling, easier to control, and automate.
(g) Increased use of equipment & machinery, hence reduced investment on it.
Hence, concern expressed by Mr. Mishra, regarding the utility of cellular manufacturing to
enhance productivity is not material.
(ii) Machine-Cell Designs:
The Machine Cell Design can be classified based on the number of machines and the degree
to which the material flow is mechanized between the machines.
(a) Single Machine Cell consists of a machine plus supporting fixtures and tooling to make
one or more part families. This can be applied (useful) to work parts that are made by
one type of process such as turning or milling.
(b) Group Machine Cell with manual handling consists of more than one machine used
collectively to one or more part families and no provision for mechanical part movement
between machines. In this, human operators run the cell and perform material handling.
Note: If the size of the part is huge or there is a large number of machines in the cell,
then regular handling crew may be required.
Preferable cell shape is U-shaped (single/few workers). U shape is useful in the
movement of multi-functional workers.
Since the design simply includes certain machines in the group and restrict their use
for specified part family hence often achieved without rearranging the process type
layout; So, bring the cost-saving (on rearranging) but lock-in material handling benefits
of group technology.
(c) Group Machine Cell with semi-integrated handling consists of more than one machine
used collectively to one or more-part families and uses a mechanical handling system,
such as conveyor, to move parts between machines in the cell.
Note: There may be in-line layout (identical or similar routing - machines are laid along
a conveyor to match the processing sequence) and loop layout (allows parts to
circulate in the handling system and permits different processing steps in the different
parts in the system).
(d) Flexible Manufacturing System is a highly automated machine cell in group technology
that combines automated processing stations with a fully integrated material handling.
(iii) Rank Order Clustering Algorithm to form machine-part groups: (Refer Book)
Steps:
(1) Calculate Binary Weights (BW) – for each column [2n… 22,21,20]
(2) Calculate Decimal Equivalent (DE) – for the opposite direction (Row) – i.e. sum of BW
where there is “1”
(3) Rank the DE
(4) Rearrange table to make it in sequence of Ranking
(5) Repeat by starting with BW of each Row.
(6) Continue until no rearrangement is needed
(7) Make Groups of combinations having similar DE.
1st Repetition:
P1 P2 P3 P4 P5 P6 DE Rank
Mb 1 1 10 4
Mc 1 1 1 7 5
Md 1 1 48 2
Me 1 1 1 11 3
Mf 1 1 1 52 1
BW: 32 16 8 4 2 1
2nd Repetition:
P1 P2 P3 P4 P5 P6 BW
Mf 1 1 1 16
Md 1 1 8
Me 1 1 1 4
Mb 1 1 2
Mc 1 1 1 1
DE 24 24 6 17 7 5
RANK 1 2 5 3 4 6
3rd Repetition:
P1 P2 P4 P5 P3 P6 DE RANK
Mf 1 1 1 56 1
Md 1 1 48 2
Me 1 1 1 7 4
Mb 1 1 6 5
Mc 1 1 1 13 3
BW 32 16 8 4 2 1
4th Repetition:
P1 P2 P4 P5 P3 P6 BW
Mf 1 1 1 16
Md 1 1 8
Mc 1 1 1 4
Me 1 1 1 2
Mb 1 1 1
DE 24 24 20 7 3 6
RANK 1 2 3 4 6 5
5th Repetition:
P1 P2 P4 P5 P6 P3 DE RANK
Mf 1 1 1 56 1
Md 1 1 48 2
Mc 1 1 1 14 3
Me 1 1 1 7 4
Mb 1 1 5 5
BW 32 16 8 4 2 1
∴ Final Grouping:
Particulars Cell 1 Cell 2
Machines: M f & Md Mc, Me & Mb
Parts: P1, P2 & P4 P5, P6 & P3
Comments
It is essential to understand that the cells are not totally independent. Since P4, which is
member of cell1, needs processing in Mc. But machine Mc belongs to cell 2. So, some
amount of intercell movement/ change will take place in this situation. In general, these moves
may become unavoidable in real life circumstances. There are various alternative ways of
eliminating intercell moves in a cellular manufacturing system like– redesigning the part so
that the machine belongs to other cell is no longer required for processing, subcontracting
the part/ adding the necessary machines in the cell. The cell designer should evaluate the
consequences of each of these ways and take suitable measures/ ways to minimise these
moves.
F. SIX SIGMA
It is quality improvement technique to eliminate defects that affects customer satisfaction. By
measuring defects in a process, a company can develop ways to eliminate them and
practically achieve “zero defects” i.e. 3.4 defects per million opportunities or getting things
right 99.99966% of the time.
IMPLEMENTATION OF SIX SIGMA:
1. DMAIC: 2. DMADV:
For existing business process. Phases: To develop new processes or products:
G. PI & BPR
BPR focuses on amending existing processes, while PI attempts to implement new
processes. Process Innovation (PI) could be in the following areas: Production, Delivery, or
Support Services.
Business Process Reengineering (BPR) means fundamental rethinking and radical redesign
of business processes to achieve dramatic improvements in areas such as cost, quality,
service, and speed.
Notes-
(1) Country ‘I’’s home currency is the BND.
(2) Exchange Rate 1CNY = 18 BND.
(3) In addition to the purchase cost from the supplier, ANA will be subject to pay for shipping
costs at the rate of BND 40,000 for each large, standard sized shipping container,
regardless of the number of units in it. Each container can contain maximum 5,000 pairs.
(4) Custom tariffs are expected to change soon, footwear imports into ANI’s home country
might be subject to 10% basic custom duty (plus 1% social welfare surcharge on duty) on
the assessable value of imports excluding shipping costs.
Therefore, to implement the proposal, restructuring of functional departments into multi-
disciplinary teams are needed to serve major buyer accounts. Each team is required to
perform all activities, related to the buyer account management from order taking (sales
order) to procurement to arranging shipping and after sales services. Team members dealing
with buyers will work in ANA’s corporate office, while those like QC etc. managing quality and
supplier audits, will work at the manufacturing site of Chinese Supplier. Teams will be given
greater independence to selling prices to reflect market conditions or setting a price based
on the value of the product in the perception of the customer . Many support staff will work
as helper roles, or be offered new jobs opportunities overseas after the restructuring.
Expert Advise
Prof. WD, Performance Management Consultant has advised ANA that the proposal has
features of re-engineered processes and can be defined as business process re-engineering
(BPR). Prof. advised, for evaluating the proposal, ANA should consider software
development for full front-end order entry, purchasing, and inventory management solution
which may be required along with ethical aspect of the proposed changes.
Required
(i) ADVISE on information system which would be required for the reengineering.
(ii) ASSESS the likely impact of reengineering on the ANA’s high ethical standards and
accordingly on business performance.
(iii)EVALUATE how the BPR proposal can improve ANA’s performance in relation to retail
customers.
SOLUTION:
(i) Advise on Information System
Combining several jobs into one, permitting workers to make more decision themselves,
defining different versions of processes for simple cases vs complex ones, minimizing
situations when one person check someone else’s work, and reorganizing jobs to give
individuals more understanding and more responsibility are characteristics of re- engineered
processes.
In ANA, outlays can be saved by rearranging staff into multidisciplinary teams, for example,
reducing number of excess staff at different stages – cutting, preparation, finish etc. These
savings can be utilized in additional costs such as investment in new information systems.
Hammer and Champy stress the use of information technology as a catalyst for major
changes. BPR organizes work around customer processes rather than functional hierarchies.
Presently, ANA’s departments have their own excel sheet-based systems for planning and
reporting which is unreliable and inconsistent. They are inadequate to provide the accurate,
timely and consistent data which ANA needs to meet its own performance and delivery
targets. There must a shared database that should be accessible by all parts of the functional
teams. This should have real time updation, so that employees in different time zones can
use updated data. The database should include financial data and non - financial data, like
cost information, data related to lead times and quality. Information systems must be featured
with all required reports like performance report, budget report etc.
In addition, ANA is required to invest in special system as advised by Prof. WD for full front-
end order entry, purchasing, and inventory management solution to minimize shipping costs
by ensuring that the shipping containers get fully loaded and to integrate with supplier’s
information systems to automate purchase invoicing.
Overall, ANA must analyze that whether the benefits of information technology are worthy.
(ii) Assessment of Likely Impact of Re-engineering on Ethical Standards
Workers
ANA is famous for its high ethical standards towards workers and staff. Because of adopting
BPR proposal, manufacturing staff are likely to be unemployed. Competitors, have already
shutdown their factories, these workers may not be able to find analogous jobs.
Employees who continue in work may become disappointed if they think the application of
BPR to all products. This may reduce productivity, increase staff turnover or difficulties in
recruiting new staff. In addition, they may also be demotivated if they are appointed in
unfamiliar roles, or may not be willing to learn new skills.
Some of staff members may be motivated by the opportunity to perform new types of work,
learn new skills or work outside India. This maybe enhance their individual performance.
Suppliers
Any association with non-ethical practices, for example, if the Chinese supplier is indulged in
using non-acceptable working practices, could seriously spoil ANA’s reputation for high
ethical standards. This could undermine financial performance because customers may not
buy its products, or possible investors might refuse from providing capital. Staff members
located at the manufacturing site is responsible for supplier audits, which may assist to
mitigate this risk.
Environment
ANA should consider the environmental impact of importing goods from long distances. The
environmental related credentials of the Chinese Supplier are not known. Since, ANA
voluntarily publishes a corporate sustainability report, any distortion in its performance on
environmental issues might undermine the financial performance.
(iii) Evaluation of BPR Proposal in relation to Retailer’s Demand
Lower Prices
In order to sell footwear at lower prices, there is proposal to reduce costs by outsourcing
production to supplier. The current average production cost of manufacturing is BND 625.00
per unit. The cost of purchase from an external supplier is BND 512, which is BND 504
(CNY18 × BND28) purchase cost, plus BND 8 (BND 40,000/ 5,000) shipping cost. This
18.08% (113/ 625) saving is a substantial improvement in financial performance, but not a
dramatic one. It may be noted that BPR is a methodology that should be applied only when
radical or dramatic change is required. Further, exchange rate movements may also slash
the cost saving significantly. In the near future, expected changes to international trade tariffs
will increase the unit cost to CNY30.83 (CNY28.00 × 110.10%) i.e. 554.94 in BND and reduce
the cost saving to just 11.21% (70.06/ 625).
Meeting Performance Targets
Lead times
Current lead times for customer orders are not ascertainable. Since the proposed Chinese
Supplier is 3,750 km away, consignment will take several weeks to be imported by sea. This
may increase lead times substantially, although may be set off by faster production times in
supplier’s plant. As ANA’s sales are seasonal, retailers may order in advance, decreasing the
long lead times. In order to decrease shipping costs, shipping containers must be full,
meaning that deliveries must be in larger quantities.
Quality
ANA is already known for manufacturing high quality footwears. The quality of the new
supplier’s footwear needs to be checked. Any distortion in the quality of footwear will
deteriorate its reputation and decrease long-term business performance since only few
customers would order. Quality standards checking is more difficult while using outside
suppliers, especially at long distance, than manufacturing in ANA’s own factory. In BPR, work
is done where it makes most sense to do so. In this aspect, having employees responsible
for quality checking and supplier audits (working at the manufacturing site, abroad) will assist
ANA in sustaining the best supplier relationship management.
CHAPTER
COST MANAGEMENT TECHNIQUES
04
CHAPTER SUMMARY
B. TARGET COSTING
First determine what SP customer will pay, next determine the profit required and deduct it
from the SP. The remaining amount now left is now used as budget cost to make the product.
Target costing mainly involves Cost Reduction in order to reach the Target Cost.
Target Cost might be the target total cost, or might be any component of cost which is targeted
to be achieved. Eg: (₹) (₹) (₹)
(3) Total Cost of Manufacturing is ₹ 63 while Target Cost is ₹ 60. Company KTC should make
efforts to reduce its manufacturing cost by ₹ 3 to achieve Target Selling Price of ₹100.
[Note: The 4% substandard material given in the question is 4% of the material supplied, not
4% of the material consumed. Hence every 96 kg consumption would require 100 kg supply]
Market research has determined that selling price will be ₹240 per toy. The company requires
a profit margin of 15% of the selling price. Expected demand for toy in the coming year will
be 50,000 toys. Sales and variable overhead per unit for the four quarters of the year is:
Q1 Q2 Q3 (Festive season) Q4 (Festive season)
Sales (units) 7,500 9,000 15,500 18,000 ꞏ
Variable overhead per unit (₹) 22 22 24 25
Total fixed overheads are expected to be ₹6,25,000 for each quarter.
The production manager has decided to produce 12,500 units in each quarter. Inventory
holding costs will be ₹18 per unit of average inventory per quarter. Inventory holding costs
are not included in above.
Normal production capacity per quarter is 15,000 toys. The company can produce further
up to 6,000 units per quarter by resorting to overtime working. Overtime wages will be at
150% of normal wage rate. Assume zero opening inventory.
Required:
(a) (i) CALCULATE the cost gap that exists between the total cost per toy as per the
production plan and the target cost per toy.
(ii) DISCUSS how just-in-time purchasing and just-in-time production will remove the
cost gap calculated in (i) above. Show calculations in support of your answer.
(b) EXPLAIN, how implementation of JIT production method can be a major source of
competitive advantage and success of the company. [Nov 19 Exam (20 Marks)]
SOLUTION:
Note:
As per the present production plan, they are producing fixed 12,500 units every quarter
irrespective of the demand. This means that they follow the Principle of ‘Production to Stock’
instead of ‘Production to Demand’ (i.e. Push System). Hence in this case they will have
accumulated inventory on which they will incur holding cost as calculated above. Also, in this
system, we do not need to produce > 15,000 units in any quarter because they have
accumulated stock. Thus they do not incur any Overtime Premium.
(a) (ii) JIT Plan:
If JIT is followed for production, then it means that in every quarter, production is done only
to the extent of demand of that quarter (i.e. Pull System). Thus during non-festive seasons,
production is less and during festive seasons, production required will be more. Hence, if
during festive season, production required is > 15,000 units, then we also need to pay
Overtime Premium. Thus under this JIT System, there will not be inventory accumulated in
any quarter and hence no inventory holding cost in any quarter.
If JIT is followed in material purchasing, it means that material is received at the last moment.
So in JIT, it has to be assumed that the material supplier will himself do the quality checking
before sending material. So now the material that we receive will not contain any substandard
material.
(iii) Benefits of JIT:
(ii) The issues and challenges faced by KL and their remedial action are as follows:
Maintaining of Target Price
‘Zingaroo’ bike is one of the world’s cheapest and smallest bike. Maintaining target-price
proved to be a big challenge for the KL since input cost of bike are bound to increase further
in future. The initial value engineering may not uncover all possible cost savings. Thus,
Kaizen Costing may be designed to repeat many of the value engineering steps for as long
as a bike is produced, constantly refining the process and thereby stripping out extra costs.
Environmental Issues
Many environmentalists have opposed the manufacture of bike as they believe that mass
production of small bikes will create heavy pollution since automobile pollution is already a
big problem for a country like India. For this issue, ‘Zingaroo’ bike can be prepared based on
BS emission norms. These norms restrict the pollution created by any motor vehicle.
Safety Issues
Since ‘Zingaroo’ bike is made of aluminium and plastic frames so this may also create safety
issues for the customers. For such issues, KL should meet safety standards. Further, KL
should make people aware that ‘Safety is Primary’/ ‘Drive Safely’.
Servicing/ Repairing Facilities
The design of ‘Zingaroo’ bike is entirely different from that of other bikes. This causes a doubt
that the existing bike mechanics would be able to repair or not. For such problem, creation of
a good network of service center can be a solution i.e. repair center should be established
on required places.
Durability
Durability of ‘Zingaroo’ bike is another issue in the Indian environment. The performance of
bike more or less depends upon the condition of roads and traffic system. For such issues,
tyre quality and hydraulic brake system should be compatible to the roads and traffic system.
Global Competition
After the launch of ‘Zingaroo’, many other national and international automobile companies
are also planning to manufacture a small bike, which will be a big challenge for the KL in the
near future. To face such competition, it may adopt Kaizen Costing technique. The cost
reductions resulting from Kaizen Costing are much smaller than those achieved with Value
Engineering but are still worth the effort since competitive pressures are likely to force down
the price of ‘Zingaroo’ over time, and any possible cost savings allow KL to still attain its
targeted profit margins while continuing to reduce cost.
Product 'Comfort' was introduced to the market six months ago and is now about to enter the
maturity stage of its life cycle. However, research by the marketing department indicates that
demand of the product 'Comfort' in the market is price sensitive. The likely market responses
are as follows:
Selling price per unit (₹) 1,750 1,600 1,525 1,450 1,300
Sales demand per week (units) 550 725 1,000 1,150 1,200
The variable cost per unit of manufacturing 'Comfort' is ₹750. Standard hours used to
manufacture one unit is 2 hours.
Product 'Sports' was introduced to the market two months ago using a penetration pricing
policy and is now about to enter its growth stage. Each unit has a variable cost of ₹545 and
takes 2.50 standard hours to produce. Market research has indicated that there is a linear
relationship between its selling price and the number of units demanded, of the form P = a -
bx. At a selling price of ₹ 1,000 per unit demand is expected to be 1,000 units per week. For
every ₹ 100 increase in selling price the weekly demand will reduce by 200 units and for
every ₹ 100 decrease in selling price the weekly demand will increase by 200 units.
Product 'Ethnic' is currently being developed and which is about to be launched in the market.
This is a highly innovative designer product which the company believes that it will have a
revolutionary impact on the market and consumer behaviour. The company has decided to
use a market skimming approach to pricing this product during its introduction stage.
Required:
(a) (i) ADVISE which of the above five selling prices should be charged for product
'Comfort', in order to maximize its contribution during its maturity stage.
(ii) CALCULATE the number of units to be produced of product 'Sports' in order to utilize
all of the spare capacity from your answer to (i) above and the selling price per unit of
product 'Sports' during its growth stage.
(b) COMPARE penetration and skimming pricing strategies during the introduction stage,
using product 'Ethnic' to illustrate your answer.
(c) EXPLAIN with reasons, for each of the stages of 'Ethnic's product life cycle, the changes
that would be expected in the (i) average unit production cost (ii) unit selling price
[May 19 Exam (20 Marks)]
SOLUTION:
04. 13 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 04 COST MANAGEMEN T TECHN IQU ES
(b) Price Strategies of Ethnic:
“Ethnic” is given to be a highly innovative product that is about to be launched into the market.
The product with unique features that will differentiate it from other products leading to a
revolutionary impact on market and customer behavior. There seem to be no competitors
providing similar products.
Skimming Price Strategy is adopted to charge high prices in the introduction stage in order
to recover costs. Skimming Price will be suitable for “Ethnic” because:
Market for the product is not yet established. Initially high promotional expense may have
to be incurred to create customer awareness and build a market for the product.
Due to its innovative feature, the customers would not mind paying a premium for the unique
product offering. Demand would be inelastic.
The market demand is unknown. Initial capital outlay to produce this product may be high,
resulting in high cost of production.
Production and promotional costs in the initial years is likely to be high. Therefore, a higher
selling price would help Amber Ltd. to recover the costs. Since demand is likely to be
inelastic, charging a premium may not be a problem.
The price can be gradually reduced once the market for the product is established.
Competitors may reverse engineer and offer similar products, due to which price may have
to be lowered in the long run to retain customers.
04. 14 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 04 COST MANAGEMEN T TECHN IQU ES
Penetration Pricing is adopted to charge a low price in the initial stage for penetrating the
market as quickly as possible. For a new product, this low-price strategy will popularize the
product. Once the market is established, the price may be increased. Penetration pricing will
be suitable when:
Demand for the product is elastic, more demand when prices are low.
Large scale production of the product yields economies of scale.
Threat of competition requires prices to be set low. It serves as an entry barrier to
prospective competitors as well.
Product “Ethnic” is an innovative product that the manufacturer believes will change the whole
market once it is launched. A strategy of penetration pricing could be effective in discouraging
potential new entrants to the market. However, the product is believed to be unique and as
such demand is likely to be fairly inelastic. In this instance a policy of penetration pricing could
significantly reduce revenue without a corresponding increase in sales. Thus, this strategy is
not suitable for “Ethnic”.
(c) Ethnic's product life cycle
1. Introduction Stage
As explained in (b) above, at the Introduction Stage of Lifecycle, due to high cost of production
and initial promotion expenditure, the unit cost of production will be high. Using Skimming
Price Policy, the unit selling price will also be high.
2. Growth Stage
Product awareness among customers would result in increased demand. Therefore, scale of
production likely to increase. The new market segment would attract competitors, who are
likely to reverse engineer and offer similar products in the market. Promotional activities and
marketing activities need to continue to maintain and gain market share.
Thus, the unit selling price would reduce from the introduction stage due to following reasons:
Competitors offering similar product would take away the uniqueness feature of “Ethnic”.
Again, to gain market share, the unit selling price may have to be lowered to make it
attractive to a larger segment of customers.
The unit cost of production is also likely to reduce due to the following reasons:
Increased production would result in increased material procurement from suppliers.
Bulk purchasing discounts can be negotiated with them to lower cost of production.
Learning curve and experience would enable the labor force to become more efficient. This
leads to higher production with the same level of resources leading to cost savings.
Large production batches due to increase in scale of work will reduce Variable Oh p.u.
Economies of scale would result due to Fixed Oh cost spread over larger number of units.
3. Maturity Stage
The third phase of Product Life-Cycle that is characterized by an established market for
“Ethnic”. After rapid growth in sale volume in the previous stages, growth of sales for the
product will saturate. Competition would be high due to large number of rivals in the market,
this may lead to decreasing market share.
It is likely that the price of the product will be lowered further at the maturity stage in a bid to
preserve sales volumes. The company may attempt to preserve sales volumes by employing
an extension strategy rather than reducing the selling price. For example, they may introduce
product add-ons to the market that are compatible with “Ethnic”.
Unit production cost will remain constant
Direct material cost will remain constant. If procurement is lower than the growth phase, it
might even lead to slightly higher prices since supplier may not extend bulk discounts.
The benefits of efficient production due to the effect of learning and experience may also
have waned. Therefore, unit labour cost is also likely to remain constant.
Since scale of production is no longer increasing, the unit variable overhead costs are also
likely to remain constant.
4. Decline Stage
This last stage in the product cycle is characterized by saturated market, declining sales,
change in customer’s tastes etc. Profitability may slowly start decreasing with fall in sales.
At the decline stage, Product “Ethnic” is likely to have been surpassed by more advanced
products in the market and consequently will become obsolete. The company will not want
to incur inventory holding costs for an obsolete product and is likely to sell “Ethnic” at marginal
cost or perhaps lower.
Sales volumes at the decline stage are likely to be low as the product is surpassed by new
exciting products that have been introduced to the market. Furthermore, the workforce may
be less interested in manufacturing a declining product and may be looking to learn new
skills. For both of these reasons, unit production costs are likely to increase in this stage.
SOLUTION:
(iii) Implications of managing cost of new watch:
Approximately 75% of a product’s cost are committed (i.e. decided, no incurred) during the
planning and design stage. At this stage product designers determine the product’s design
and the production process. In contrast, the majority of costs are incurred at the
manufacturing stage, but they have already become locked in at the planning and design
stage and are difficult to alter.
The pattern of cost commitment and incurrence will differ based on the industry and specific
product introduced. For developing a watch, company needs to incur only ₹80 lacs for its
R&D and design Cost. So, Cost Management of company can be most effectively exercised
during the planning and design stage of its new watch and not at the manufacturing stage
when the product design and processes have already been determined and costs have been
committed. At manufacturing stage only cost containment is possible rather than on cost
management. An understanding of life-cycle costs and how they are committed and incurred
at different stages throughout a product’s life cycle of the watch will also led to the emergence
of target costing, that focuses on managing costs during product’s planning & design phase.
SOLUTION:
(i) Statement Showing “Pareto Analysis of Total Parts”
Parts No. of Items % of Total Items Cumulative Total
Motor 30 35.29 35.29%
Trimmer 20 23.53 58.82%
Track 17 20.00 78.82%
Door 8 9.41 88.23%
T-Lock 6 7.06 95.29%
Miscellaneous 4 4.71 100.00%
(ii) Statement Showing “Pareto Analysis of Type of Services (Motor)”
Type of Services No. of Items % of Total Items Cumulative Total
Adjust 16 53.33 53.33%
Lube 9 30.00 83.33%
Install 3 10.00 93.33%
ENVIRONMENTAL INFORMATION
Physical Environmental Information includes the physical flow of energy, water, material etc.
Monetary Environmental Information accounts for environmental costs
ENVIRONMENTAL COST
1 – Generic Classification:
Q.09. EMA
Excel Ltd. is the leading manufacturer and exporter of high quality leather products - Product
A and Product B. Selling price per unit of Product A and Product B is ₹620 and ₹420
respectively. Both the products pass through three processes - Tanning, Dyeing and
Finishing during manufacturing process. Allocation of costs per unit of leather products
manufactured among the processes are given below:
Particulars Tanning Dyeing Finishing Total
Direct Materials per unit 140 180 140 460
Direct Labour per unit 90 120 90 300
Cost allocation to Product A 70% 50% 70%
Cost allocation to Product B 30% 50% 30%
General overheads per unit of leather products manufactured are ₹230 which is allocated
equally between Product A and Product B. Above cost allocation is the basis for the decisions
regarding pricing of the products.
In this Industry, all the major production processes have environmental impact at all stages
of the process, including generation of waste, emission of harmful gases, noise pollution,
water contamination etc.
The management of the company is worried about the above environmental impact and has
taken initiative to preserve the environment like - research and development activities aimed
at reducing pollution level, planting trees, treatment of harmful gases and airborne emissions,
wastewater treatment etc.
The management of the company desires to adopt Environmental Management Accounting
as a part of strategic decision making process. Pricing of products should also factor in
environmental cost generated by each product.
General overheads per unit of leather products manufactured are ₹230 which includes:
Treatment cost of harmful gases ₹ 80
Wastewater treatment cost ₹100
Cost of planting of trees ₹ 20
Process wise information related to generation of wastewater and harmful gases is as below:
Tanning Dyeing Finishing Total
Wastewater generated (litres per week) 900 600 0 1,500
Emission of harmful gases (cc per week) 400 300 100 800
Cost allocation to Product A 70% 50% 70%
Cost allocation to Product B 30% 50% 30%
The remaining overheads cost and cost of planting trees can be allocated equally between
Product A and Product B. Required:
(a) Product wise profitability based on the original cost allocation.
(b) Product wise profitability based on activity based costing (Environment driven costs).
(c) ANALYZE the difference in product profitability as per both the methods.
[Nov 18 RTP, May 19 Exam (9 Marks)]
SOLUTION:
Thus we see that in Part (a), Environmental Oh are hidden iniside General Oh. In Part (b),
when Environmental Oh are recognised as a separate activity, then we realize that Product
A has high amount of Environmental Costs because of which eventually Product A turns out
to be less profitable than Product B. If company continues to allocate Oh Equally, they will
focus more on selling Product because if ‘appears’ to be more profitable. However, in reality,
it is less profitable than B. This, we realize only when we follow ABC method.
The management of company is worried about environmental impact and health impact and
has taken certain initiatives in taking care of environment like- batch house cyclonic dust
collector, noise absorbing device, natural gas fired furnace, better refractory materials,
training for waste minimization, treatment of solid waste, research and development activities
aimed at reducing pollution level, planting trees, treatment of nitrogen oxide and other harmful
gases.
Required
Management desires to adopt environmental management accounting as a part of strategic
decision making process.
(i) EXPLAIN the requirement to have environmental management accounting and
IDENTIFY the SBL’s environmental prevention, appraisal, and failure costs.
(ii) ANALYZE the appropriateness of SBL incorporating the following in implementing
Environmental Management Accounting:
Activity Based Costing
Life Cycle Costing
Input Output Analysis
(iii) EXPLAIN the need of non-financial consideration in decision making and suggest safety
measures that can be taken into consideration for workers.
SOLUTION:
Environmental management accounting (EMA) is the generation and analysis of both
financial and non-financial information in order to support internal environmental
management processes i.e. identification, prioritization, quantification and recording of
environmental cost into business decision.
By adopting EMA, SBL will have following benefits:
Product Pricing.
Budgeting.
Investment Appraisal.
Calculating Investing Options.
Designing, Calculating Costs, Savings and Benefits of Environment Projects.
Setting Quantified Performance Targets.
Assessment of Annual Environmental Costs.
Environmental Performance Evaluation, Indicators and Benchmarking.
External Reporting- Disclosure of Environmental Expenditures, Investments and
Liabilities.
Environmental Costs of SBL
Environmental Prevention Cost: These costs are basically incurred in relation to activities
undertaken to prevent the production of waste that could harm the environment.
Company’s efforts to minimize the effect of its activities on the environment like installing
batch house cyclonic dust collector, natural gas fired furnace, better refractory materials,
training for waste minimization, research and development activities, noise absorbing
device and planting trees can be classified as Environmental Preventive Cost.
Environmental Appraisal Costs: It means costs incurred in relation to activities undertaken
to determine whether product processes and other activities within firm are complying with
environment standards.
SBL may perform ‘Contamination Test’ to observe the environment compatibility of its
processes can be categorized under environmental appraisal cost.
Environmental Failure Cost: It means cost incurred in relation to activities dealing with
pollution arising from the activities of entity includes costs related to treatment harmful
gases and treatment of solid waste.
Appropriateness of Techniques for Identification and Allocation
Activity Based Costing
This costing technique would help the SBL to separate environmental costs from the general
overheads and allocate them to glass bangles by identifying appropriate drivers of these
environmental cost. Possible activities for environmental costs and their drivers are:
Activity Cost Drivers
Planting of trees Number of trees planted
Solid waste removal Volume of such waste
Research and development activities Man hours worked for such activities
Treatment of nitrogen oxide (in the same way, Volume of nitrogen oxide treated
activity and related cost driver for other gases
would be determined)
Life Cycle Costing
By using this costing in EMA, SBL would be able to identify, record and control the
environmental costs relating to various stages in the life of glass bangles. At each of following
stage environmental cost would be incurred:
In raw material stage, some natural product would be purchased.
In manufacturing stage, emission and treatment of nitrogen oxide & other gases and
treatment of solid waste.
In marketing and distribution stage, environmental cost relating to transportation of glass
bangles to various customers.
Input /Output Analysis
Here detail analysis of input and output of a system is done for the purpose of assessment
of ecological wellbeing of entity’s products, processes and other activities. This technique is
based on the fact that whatever goes into the system has to come out of it.
In case of SBL, it can evaluate the volume of sand, soda ash, lime stone feldspar, borax etc.
and the resulting volume of output i.e. glass bangles. This would enable SBL to allocate and
analyses environmental cost attributable to input and output of glass bangles.
Non-Financial Considerations
Entities generally give emphasis on financial measures such as earnings and accounting
returns but little emphasis on drivers of value such as customer and employee satisfaction,
innovation and quality. Due to which mostly companies could not continue in long term. So
for the purpose of achieving long-term organizational strategies, non-financial consideration
should be taken into account. Without this it may be that company achieve short term goal
but would be difficult to achieve long term goal.
In SBL, it can be clearly seen that there is great impact on health of workers. By creating a
safe and healthy environment for employees, SBL can improve productivity, business
performance, staff morale and employee engagement. Further, SBL will also be able to
reduce – accidents/ work related ill health/ sick pay costs as well as insurance costs. A
healthy workforce can demonstrate corporate responsibility. If SBL look after employees,
business is likely to have a more positive public image.
To create safe and healthy environment following measures can be taken into consideration:
Safety monitoring system.
Workers must be trained.
Recruitment of more workers.
First aid kit should be available.
Protective glasses, clothes, gloves should be provided.
Regular health check-up camps and awareness programs.
CHAPTER
DECISION MAKING
05
A. CVP ANALYSIS
BASIC FORMULAE:
1. To find Output (units) required to earn a target To find Sales (₹) required to earn a target
𝑂 𝑆𝑎𝑙𝑒𝑠
profit: profit:
𝑈𝑛𝑖𝑡𝑠 . . ₹ / %
So whenever we want the answer in Units → then divide “per unit rate” & whenever we
want the answer in ₹ → then divide “percentage (%) rate”
6. P/V Ratio % changes only if SP p.u. or VC p.u. changes, it does not change because of
change in units.
7. With the increase in sales units, BEP (Units) & BEP (Rs) remains same, but BEP (%)
keeps changing.
8. If Elasticity of Demand is given as unity (i.e. ‘1’), the it means that with the increase in SP,
Units decrease to an extent such that Total Sale Value remains same.
THUS, COMPARISON:
14.Multi – Product BEP (i.e. Ratio Method) BEP With Opening Stock (i.e. Step-Wise Method)
→ There is more than 1 Contribution → There is more than 1 Contribution p.u., but FC
p.u., but FC is Common. is Common.
→ All these Contribution p.u. are → All these Contribution p.u. are earned one –
earned together (at same time) after – another (Step Wise)
→ ∴ Ratio of sale must be given. → ∴ Ratio is not needed.
→ ∴ Ratio Method is followed (Q___) → ∴ Step-Wise Method is followed (Q___)
→ Eg: Multi-Product BEP, BEP with → Eg: BEP with Opening Stock under FIFO /
Opening Stock under WAM LIFO, BEP when initial units are sold at discount,
etc
Notes:
1. BEP is the level of sales required to recover Fixed Costs. However, if any Fixed Income
is given, then it must be deducted from Fixed Cost because now only the remaining Fixed
Cost needs to be recovered from the Sales
2. Snacks provided to the VIP guests for free is considered as fixed cost because it does not
depend on the number of seats we sell. These seats are given free, so they will definitely
be occupied and we will definitely incur snacks cost on them. Thus it is fixed cost.
3. There is no Opportunity Cost on the VIP seats given for free because there is no Other
Opportunity. Opportunity Cost exists if there is another opportunity in which this income
can be earned. However in this question, there is no other opportunity, the VIP seats must
be given free in any case, hence no Opportunity Cost.
4. If BEP units required indicates shortage of available seats in any category, this will lead
to shortage of contribution to be collected. This shortage of contribution must then be
recovered by doing extra sale in another category where seats are available (middle level)
A. CVP ANALYSIS
MERGED PLANT BEP:
15. If plant capacities are merged, then to find BEP of the merged plant, 1st find the basic data
of the merged plant (like Contirbution p.u. & P/V Ratio). To do this, 1st convert all individual
plants into 100% capacity then add their data to get data of merged plant.
17. Rule for selection: if usage is more than IDP, only then, choose the option with higher FC.
(Higher FC is affordable only if usage is more than IDP)
18. If there are 3 options, 1st arrange all options in increasing order of FC. Then calculate FC
only between adjacent options. i.e. option 1 & 2; then option 2 & 3. Don’t calculate IDP
between Option 1 & 3 unless specifically asked.
Note: Here the IDP between Taxi and New Small Car (10,727 Kms) is of no use at all. This
IDP will be useful only if middle option of Old Big Car does not exist.
A. CVP ANALYSIS
BEP WITH SVC (BATCH LEVEL COST):
19. [Method – 2] Consider SVC as VC and convert it to SVC p.u. Now Calculate Contribution
p.u. using this SVC p.u. Then calculate BEP with the Contribution. This BEP is
approximate BEP (i.e. Minimum BEP). The correct BEP will definitely come above this
BEP.
20. Now consider SVC as FC and find BEP by trying batches above this BEP. (Trial & Error
method) [Refer Q ___]
21. Similarly, follow such trial & error methods whenever any factor of BEP is changing. (i.e.
SP changes, or VC changes, or FC changes)
/ 50 units). Due to larger batch production, additional inventory storage area would be
required to store that will cost the company ₹50,000 per month extra. ANALYSE the
impact on BEP (units per month) and profits per month.
(iii)When should labour cost be factored into the calculation of cost of a set-up? Explain.
(iv)How can number of set-ups and set-up cost impact flexibility of the milling machine?
SOLUTION: (i) Profit per month & BEP:
Traditional Method:
→ SP p.u. 8,000 → BEP =
. . .
(-) VC p.u. (7,500) ₹ , ,
=
₹ . .
∴ Contri p.u. 500
= 2,000 Units
(×) Total Units 10,000
∴ Total Contri. 50,00,000
(-) FC (10,00,000)
∴ Profit 40,00,000
ABC Method:
→ SP p.u. 8,000 → BEP =
. . .
(-) VC p.u. (7,500) ₹ , , ₹ , ,
=
∴ Contri p.u. 500 ₹ . .
∴ Profit 40,00,000
Although, the BEP units and the profit per month are same under both methods, ABC method
has brought forth the point that there are 400 set-ups being performed per month. This would
give the management more information to work with in order to improve operations.
(ii) BEP (units per month) and profit per month under Activity Based CVP analysis: Batch
size increased from 25 to 50 units, monthly set-ups reduce from 400 to 200 per month.
→ SP p.u. 8,000 → BEP =
. . .
(-) VC p.u. (7,500) ₹ , , ₹ , ,
=
₹ . .
∴ Contri p.u. 500
(×) Total Units 10,000 = 1,900 Units
∴ Profit 40,50,000
Analysis: Thus, by increasing the batch-size, the capacity of the machine can be increased.
The time freed by reducing set-ups from 400 per month to 200 per month can now be used
to produce parts for other cycles. Since the number of set-ups would reduce, so will the
monthly set-up costs. Even after off-setting the increase in storage cost, profits have
increased by ₹50,000 per month (₹40,50,000 - ₹40,00,000 per month). Consequently, break-
even point has reduced from 2,000 units per month to 1,900 units per month. This reduction
is due to the savings in the overall set-up costs due to lower number of set-ups.
(iii) Inclusion of labor cost in the cost of set-up would depend on their availability:
Cost of temporary labour hired for particular set-up or cost of outsourcing of set-up
activities would be included in set-up costs.
Cost of permanent labour used for set-up, who are otherwise idle would not be included
in set-up costs since the salaries paid to them has to be incurred anyway, it is a sunk cost.
However, where permanent labour is used for set-up, who are otherwise fully engaged in
the production process and additional labour supplies are unavailable in the short term,
the opportunity cost of labour needs to be considered.
(iv) Set-ups reduces the production utility of a machine. Lower number of set-ups or lower
set-up time can improve the utilization of the machine. This also gives the company flexibility
to keep changing the batches produced at the milling machine to cater to children’s cycles
and adult cycles as per its requirement. The other factor that impacts flexibility of production
would be the set-up costs. Lower the set-up costs, higher the flexibility to change batches
produced at the milling machine to cater to each type of cycle.
B. RELEVANT COSTING
MEANING:
1. Means expected future costs that differ under different alternatives. All variable costs need
not be relevant, and all fixed costs need not be irrelevant.
2. Sunk Cost: = Cost which is already incurred, Not Relevant for decision making.
3. Opportunity Cost: = Income of next best option that is sacrificed. It is Relevant for
decision making. However, Opportunity Cost exists only if another opportunity is given in
the question, and that opportunity is sacrificed.
RC FOR MATERIALS:
4. Not in stock, specially purchased: = Current Purchase Price
5. In stock, regular in use: = Current Purchase Price + Contri. Lost (if any)
6. In Stock, not in regular use (Eg: Obsolete = Opportunity Cost (OC) = NRV
Material)
7. If Obsolete Mat. as above has any other = Opportunity Cost (OC)
alternative use. = NRV or Net Savings of that alternative use
(whichever is higher)
8. If Obsolete Mat. as above has any = OC of Obsolete Mat. or Total Cost of
substitute available Substitute
(whichever is lower)
RC FOR OVERHEADS:
14. If Variable Oh are based on labour, then it must be considered even on permanent labour.
15. If Fix Oh absorption rate is given in the question, then ignore this rate, as Fix Oh is relevant
only if the total increases due to the new offer.
16. Any Fix Cost is Relevant only to the extent it is Avoidable.
17. If a dept. is working at full capacity and this dept. is required for new offer, then Relevant
Cost will be VC + Contribution Lost (Both).
RC FOR MACHINE:
18. = Value now – Value after use
19. If not in use, in stock = Sale Value Before – Sale Value After use
20. If Purchased new, and then no other use = Current Purchase Cost – Sale Value After
after this new offer use
21. If Purchased new, and then transfer to = Current Purchase Cost – Cost after use.
other existing business.
GENERAL RULES:
22. Identify all relevant costs on total basis as far as possible.
23. Relevant Cost is always identified for company as a whole, not department-wise. So if the
new offer gives contribution lost in any other department, then it must also be considered.
24. ‘Replacement Cost’ = Current Purchase Cost
25. In case of question based on bankruptcy, then for deciding price for new customer, we
shall charge the following items:
(1) Cost of Completion (if required),
(2) Cost of Modifications (if new customer requests), &
(3) Opportunity cost of materials & parts already used in it (i.e. Scrap Value or Savings of
Alternate use)
Material B is used regularly in production of all types of dyes that Color plaints produces.
Therefore, any stock used towards this job order would need to be replaced to meet other
production demands.
Inventory of material C and D are from stock that was purchased in excess previously.
Material C has no other use other than for this special order. Material D can be used as a
substitute for 700 units of material Z which currently costs ₹ 11 per unit. The company
does not have any inventory of material Z currently.
ANALYSE the relevant costs of material while deciding whether to accept the order or not?
SOLUTION: [May 20 MTP (10 Marks)]
Particulars Rs
Mat – A [2,000 Units @ Rs 8 p.u.] 16,000
Mat – B [3,000 Units @ Rs 10 p.u.] 30,000
Mat – C [1,400 Units @ Rs 9 p.u., & 600 Units @ Rs 14 p.u.] 21,000
Mat – D [700 Units @ Rs 11 p.u.] 7,700
Total Relevant Cost 74,700
Thus, order must be accepted if offered selling price is more that this relevant cost.
Notes:
Mat – A: The requirement of 2,000 units of Mat - A has to be purchased entirely since there
are no units in stock. Therefore, the relevant cost is taken as replacement cost @ ₹ 8 p.u..
Mat – B: There is a requirement of 3,000 units of Material B, of which 1,200 units are in stock.
B is used regularly in the production of all types of dyes. If the 1,200 units in stock are used,
they need to be replenished (replaced) in order to meet production demands of other dyes.
In addition, for the special order, additional 1,800 units of Material B is required to be procured
from the market. Therefore, all 3,000 units of Material B has to be procured if the special
order is undertaken. The relevant cost will be the replacement cost @ ₹ 10 p.u.
Mat – C: There is a requirement of 2,000 units of Material C, of which 1,400 units are in stock.
The balance 600 units have to be procured at the replacement (market) price of ₹ 14 per unit,
which would be ₹ 8,400. Material C has no other use, so if the special order is not undertaken
the stock of 1,400 units can be sold at ₹ 9 per unit. So, the opportunity cost of undertaking
this order is ₹ 12,600. Therefore, the relevant cost for Material C is procurement cost of 600
units plus the opportunity cost of not disposing the current stock of 1,400 units.
Mat – D: The entire requirement of 500 units of Material D is in stock. If the special order is
not accepted, Color paints has two options (i) sell the excess material at ₹ 12 per unit or (ii)
use it as a substitute for Material Z, which would otherwise need to be procured.
(i) NRV = 500 units × ₹ 12 per unit = ₹ 6,000
(ii) Saving of alternate use: Material D can be used as a substitute for 700 units of Material
Z. So if the special order is not accepted, then use of D in place of Z could save the purchase
cost of Z = 700 Units @ ₹ 11 p.u. = ₹ 7,700.
Both options (i) and (ii) represent opportunity cost if the special order is accepted. The
relevant cost for Material D, if the special order is accepted would be higher of either of these
two opportunity costs. The higher opportunity cost of that of procuring Material Z from the
market at ₹ 7,700. Therefore, the relevant cost for Material D is ₹ 7,700.
10 per unit. B currently costs Rs. 24 per unit but the resale value is only Rs. 18 per unit.
A foreman has pointed out that B could be used as a substitute for another type of
regularly used raw material which costs Rs. 20 per unit.
(c) Direct Labour: The work force is paid on a time basis. The company has adopted no
redundancy policies which mean that skilled workers are frequently moved to jobs which
do not make proper use of their skills. The wages included in the cost estimate are for the
mix of labour which the job ideally requires. It seems likely, if the job is obtained then most
of the 2,200 hours of direct labour will be performed by skilled staff receiving Rs. 3.50/hr.
(d) Overhead: Department P: It is a department of Intervero Ltd. that is working at full
capacity. The department is treated as a profit centre and it uses a transfer price of Rs.
25 per hour for charging out its processing time to other departments. This charge is
calculated as follows:
Particulars Rs.
Estimated variable cost per machine hour 10
Fixed departmental overhead 8
Departmental profit 7
Total 25
Department P's facilities are frequently hired out to other firms and a charge of Rs. 30 per
hour is made. There is a steady demand from outside customers for the use of these
facilities.
(e) Overhead: Department Q uses a transfer price of Rs. 20 for charging out machine
processing time to other Department. This charge is calculated as follows:
Particulars Rs.
Estimated variable cost per machine hour 8
Fixed departmental overhead 9
Departmental profit 3
Total 20
(f) Estimating department: This department charges out its time to specific jobs using a
rate of Rs. 5 per hour. The average wage rate within the department is Rs. 2.50 per hour
but the higher rate is justified as being necessary to cover departmental overheads and
the work done on unsuccessful quotations.
(g) Planning department: This department also uses a charging out rate which is intended
to cover all departmental costs.
(h) The offer received for the above contract is Rs. 70,000.
Required: You are required to restate the cost estimate by using an opportunity cost
approach. Make any assumptions that you deem to be necessary and briefly justify each of
the figures that you give.
SOLUTION:
Particulars Rs
05. 21 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 05 DEC ISION MAK ING
B. RELEVANT COSTING
BANKRUPTCY SITUATIONS:
SOLUTION:
Particulars Option-1 Option-2 Option-3
Outsource Outsource Outsource
Manufacture Maint. Both
Savings:
Mat-Protecto Sold off 1,15,200 12,800 1,28,000
[160 Tons x 90% x [160 Tons x 10% x [160 Tons x Rs
Rs 800] Rs 800] 800]
BASIC STEPS:
1. Calculate Contribution per Key Factor and do Ranking of all products based on that.
05. 27 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 05 DEC ISION MAK ING
2. Allocate the total Key Factor to these products in sequence of the Ranking up to the
maximum demand of each product.
3. Convert this Key Factor allotment into Units allotment to get the Product Mix.
4. If minimum commitment is given for any product, then 1st allot the minimum commitment,
then allot remaining Key Factor based on ranking to all
5. If any unsuitable key factor is given, then 1st allot the unsuitable key factor to the products
where it suits, then allot the remaining key factor to all products based on ranking.
6. If maximum demand is not given, the entire key factor is given to the best product, hence
we will produce only 1 product then.
(f) If in case (d) above, 3,500 hours of overtime working is possible. It will result in additional
fixed overheads of Rs. 20,000, a doubling of labour rates and a 50 percent increase in
variable overheads.
(g) If in case (c) above, a minimum commitment to sell 1,000 units of D and 3,000 units of E
has to be fulfilled.
(h) If in case (d) above, out of total 21,000 hrs available, 8,000 hrs are unsuitable for A, B &
C, it is suitable only to D & E.
SOLUTION:
Graph:
5. If Fixed Cost of make is Batch Level Cost, then also check for making 1 batch less if the
last batch is not fully used. [Refer Q ___]
6. Make or But with Capital Budgeting – Decide by calculating NPV of Make option, if it is
positive, then, make, otherwise buy.
7. General Analysis: If buy is chosen then company will have spare capacity, using it they
can satisfy more demand. But if there is no more demand, then company may lay-off
workers to reduce capacity. Also discuss quality and timely issues if buy option is selected.
If DBA decides to manufacture the components in-house, the financial impact would be:
(a) Production Capacity will increase from 25,000 fans to 30,000 fans.
(b) Variable Cost of Production of fan would be ₹ 1,710 [(2,500 - 600) -190] per unit.
(c) Fixed Factory Overhead of ₹ 12 per component would be incurred irrespective of whether
component is produced or not. Therefore, this cost is not considered.
(d) Increase in advertising expense would be ₹ 100,000 per month or ₹ 12,00,000 annually.
(e) Overall selling price would reduce from the current rate of ₹ 2,500 per fan to ₹ 2,375 (95%
of ₹ 2,500) per fan.
(f) ∴ Profit Statement:
Particulars Present Proposed
Units 25,000 30,000
SP p.u. 2,500 2,375
(-) Component Cost [Buy] 190 [Make] 183
(-) Other VC 1710 1710
∴ Contri. p.u. 600 482
∴ Total Contri. 1,50,00,000 1,44,60,000
∴ Contri. Lost - 5,40,000
(+) Additional Advtg Cost - 12,00,000
∴ Total Loss - 17,40,000
(ii) Recommendation:
As explained above, if production increases from 25,000 fans to 30,000 fans, it would not be
profitable to make these components in house. Overall profit decreased by ₹ 17,40,000.
However, DBA may prefer to make component, even though it could be financially beneficial
to buy from outside supplier. Sometimes qualitative factors become very import ant and can
override some financial benefit. This can be coupled with uncertainty about the supplier ’s
ability or intention to maintain the price, quality, delivery dates of the components etc.
Alternatively, DBA may continue with the sale of 25,000 units without any price reduction and
advertising expenses. The component required for the 25,000 fans may be produced
internally at a cost of ₹ 183 per unit instead of buying at Rs 190 p.u. In this situation, the
contribution shall be increased by ₹ 1,75,000 (₹ 7 ×25,000 units).
Thus, DBA may choose the alternative after due and careful consideration of the facts
illustrated above.
Note: For deciding which RM to make and which to buy, we will not consider that which RM
has lesser RC of Make. Rather we must consider which RM has higher Savings of Make as
compared to Buy. Rule is – to make those RM which give highest savings with least use of
KF, rest of the RM must buy. Thus ranking is also based on savings per KF rather than
contribution per KF.
the toy company wants the delivery of toys. The firm's fixed costs, excluding the costs to
construct the toy mould, during the same period will be Rs 2,00,000. Required:
(a) If the management predicts that demand for bottles will require the use of 7,500 machine
hours or less during the period, should the special order be accepted? Give reasons.
(b) If the management predicts that demand for bottles will be higher than its ability to produce
bottles, should the order be accepted? Why?
(c) If the management has located a firm that has just entered the moulded plastic business.
This firm has considerable excess capacity and more efficient moulding machine and is
willing to subcontract the toy job, or any portion of it, for Rs 2.80 per unit. It will construct
its own toy mould. Determine Golden Pet Ltd 's minimum expected excess machine hour
capacity needed to justify producing any portion of the order itself rather than
subcontracting it entirely.
(d) The management predicted that it would have 1,600 hours of excess machine hour
capacity available during the period. Consequently, it accepted the toy order and
subcontracted 36,000 units to the other plastic company. In fact, demand for bottles
turned out to be 9,00,000 units for the period. The firm was able to produce only 8,40,000
units because it had to produce the toys. What was the cost of the prediction error failure
to predict demand correctly? [May 18 Exam (10 Marks)]
SOLUTION:
Analysis:
If it is possible to ‘Buy’ toys at ₹2.8 p.u., then the new offer of selling toys is always acceptable.
If we have enough spare capacity, then we can ‘Make & Sell’. And, even if we do not have
spare capacity, then we can ‘Buy & Sell’. In both cases, we are getting profit. Now, we just
need to decide whether to ‘Make & Sell’ or ‘Buy & Sell’.
If ‘Make’ is cheaper, then we must chose ‘Make & Sell’. However, if ‘Make’ option involves
Fixed Cost also, then the decision would depend on Indifference Point (IDP). The above
calculation of IDP of 50,000 Units of Toy indicates that if we must choose ‘Make’ only if units
are more than 50,000. In the given question, demand is more than 50,000 units of toy, but
spare capacity available may not be for over 50,000 units of toy. Capacity is measured in
hours. Hence IDP is converted in terms of Hours. IDP of 1,250 hour means that we must
choose ‘Make’ only if spare hours available are more than 1,250 hours & remaining units we
buy. If spare hours available are lesser than 1,250 hours, then don’t make anything, rather,
all units we must buy.
Thus 1,250 hours are the minimum spare capacity hours needed to justify making a portion
of toys instead of buying them all.
Product Z also requires Material M-2, so now if Z is manufactured in Gurgaon, then M-2
required to making Z must be released from one of the existing products of Gurgaon.
Naturally, if will be released from the last ranking product which gives least contribution per
ltr of M-2, ie. Product A. Thus, for manufacturing Z in Gurgaon, we need to sacrifice some
external sale of Product A to release litres of M-2.
Product A is giving contribution/ltr of ₹28.67. If these litres of M-2 are used in making Z, then
Gurgaon will face contribution lost of ₹28.67/ltr of M-2 for 2.5 ltr used in making Z.
(c) Now, considering available resources of Gurgaon, ‘Make’ will be better only if the
purchase price of Z becomes more than RC of making Z, i.e. Purchase Price > ₹255.68 p.u.
RECOMMEND the optimum production plan and profit for the year. Show calculation in
support of your answer. [Nov 19 Exam (10 Marks)]
SOLUTION:
(1) Presently the company buys all requirement of Component P from outside suppliers at
₹120 p.u. Presently the company has only 16,200 Skilled Labour hours available. Thus,
presently these Skilled Labour hours must have been utilized based on ranking as follows:
Present allotment of 16,200 Skilled Labour hours:
Particulars S Q L
Total Demand of FG (Units) 9,000 5,700 7,800
SP p.u. 310 275 224
(-) VC p.u.:
Component P Buy 120 - -
DM 24 32 24
Skilled Labour (@ ₹40/Hr) 20 60 40
Unskilled Labour 18 24 36
VOH 18 24 24
∴ Contribution p.u. 110 135 100
(÷) Hrs p.u. (Skilled Lab ÷ ₹40/Hr) 0.5 1.5 1
∴ Contribution / Hr 220 90 100
Ranking 1 3 2
∴ Allotment:
Of KF (Total 16,200 Skilled Lab. Hours) 4,500 3,900 7,800
Of Units Produced 9,000 2,600 7,800
Present Profit Statement:
Particulars S Q L
Contribution p.u. 110 135 100
(×) Units of Allotment 9,000 2,600 7,800
∴ Total Contribution: 9,90,000 3,51,000 7,80,000
∴ Overall Total Contribution: 21,21,000
(-) FC (15,00,000)
∴ Overall Profit 6,21,000
(2) If company plans to make Component P in house, then it will incur Variable Cost in making
Component P and it will also incur Contribution Lost on some external sale as Skilled
Labour hours is limited and Component P requires Skilled Labour hours to make. In such
Skilled Labour hours will be reduced from the last ranking products in present allotment.
5. Expansion decision question may require you to make a format of flexible budget as per
your CA Intermediate syllabus.
6. Overtime working means same workers are made to sit extra hours, hence we have to
pay them high overtime premium (mostly 50%). 2nd shift working means new set of
workers are hired for the extra work, in this case we may pay same rate or little extra rate,
however we will also incur extra fix costs like recruitment, etc.
Thus, overtime has higher VC while 2nd shift has extra FC. ∴ We can decide by IDP.
Analysis: This means that if the extra hours required are more than 24,310 hours, then it
would be advisable to do a second shift. However, if the required hours are expected to be
lesser than 24,310 hours, then overtime would be a better option.
Q.26. OTHERS
‘S’ manages the school canteen (approximately 1,600 students) at Noida. The current cash
payment system requires three clerks (paid ₹ 90 per hour), employed for about 4 hours a
day. The canteen operates approximately 240 days a year.
‘S’ is considering a Wireless Cash Management System (WCMS), where a student could just
swipe an ID Card for payment. This system would cost ₹ 1,25,000 to setup and ₹ 36,000 per
year to operate. ‘S’ believes that he could manage with one clerk if he were to implement the
system. Required:
ADVISE ‘S’ on the choice of a plan, assuming working life of WCMS as 5 years. (Ignore the
time vale of money) [May 20 MTP (5 Marks)]
Nutty Bites produces many edible snacks that are very popular especially among children.
Peanuts, Peanut oil are essential ingredients in many of its products. They are currently
facing this ethical issue –
“Medical studies have indicated peanut allergic reactions are on the rise. The prevalence is
more profound among children. Reactions can range from hives around the mouth to
potentially life threatening reactions when exposed even to the slightest trace of peanuts.
There is growing media campaign to force companies like Nutty Bites to make disclosure
about the presence of peanut on its package labelling”
Nutty Bites is a mid-size company that has a growing market. Risk to peanut exposure can
come not just from the presence of peanuts in its products. Some of its bought-in ingredients
(raw material input) are cooked in peanut oil. There are risks of “cross- contamination”
amongst products. Let us say, an equipment has been used produce cookies that has
peanuts. Next, the equipment is used, without being cleaned, to produce chips that does not
have peanuts as an ingredient. Some portion of the peanuts / peanut oil could contaminate
that specific batch of chips produced. Since labels of chips would not mention “peanuts” as
an ingredient, it poses a potential risk of causing allergic reaction to a customer unaware of
this contamination.
Management of Nutty Bites has called for a meeting to discuss this issue. “The issue need
not be addressed at all. After-all Nutty Bites is doing nothing against the law” is the opinion
of many members on the board of the company.
Required
(i) EXPLAIN why Nutty Bites should attempt to address this issue.
(ii) STATE potential benefits that business can garner by addressing this issue.
(iii)RECOMMEND, with reasons, the avenues available to Nutty Bites to address this ethical
issue.
(iv)EVALUATE the recommended solutions.
SOLUTION:
(i) Modern organizations have a moral duty of care to a wider range of stakeholders
not just its owners / investors. In this case, it owes a duty of care to anybody who consumes
its products. The presence of peanuts or peanut oil makes it a potential “health hazard” to
some consumers. Food safety is a fiduciary duty that Nutty Bites owes to the society.
Corporate Social Responsibility (CSR) is the duty an organization has towards a wider
community.
(ii) Addressing this ethical issue will help Nutty Bites to become a morally responsible
organization. The long- term benefits to its business could be as follows:
(a) Avoid bad publicity that could potentially damage its reputation and brand image.
(b) Avoid potential legal action for tort, committing a civil wrong.
(c) Operating environment within the business is more ethical, giving a sense of well-being
to its employees.
(iii) Following could be some of the responses that it could take to address the issue:
(a) A clear warning in the ingredients box that the factory uses peanuts while manufacturing
some of its products. This should be included even in products that do not contain
peanuts, to avoid any harm due to risk of cross- contamination. Customers who suffer this
allergy, would then be aware of the potential risk of consuming products of Nutty Bites.
Protection from potential lawsuits counters any loss of business for Nutty Bites.
(b) Segregate areas to have separate processing lines for products with peanuts / peanut oil
and those without it. If possible, have segregated staff for the two production lines in order
to avoid the risk of cross-contamination. If this is not possible, staff have to be well trained
on the risks of cross-contamination. Gloves need to be provided while handling material
during production of food products. This should be changed each time staff handle
production changes from “peanut variety” to the “non-peanut variety”.
(c) Equipment should be thoroughly cleaned while switching production from one variety to
another. Fewer changeovers in the production cycle, that is producing products in larger
batches, reduces the number of switches during production of different varieties of food
products.
(d) Storage of peanut material should be well segregated and monitored to avoid
contamination.
(e) If Nutty Bites has the resources, it could invest in pharma companies that are finding a
medical solution to this problem. The food industry could benefit from research and
development of treatments to address this life-threatening allergy. A break-through would
address a societal problem, while also having a positive impact for growth of Nutty Bites.
(iv) Risk of product safety is an important issue that needs constant review. Review would
be of the production process, storage, material handling as well as ingredient of purchased
raw materials. The benefit of constant review is that Nutty Bites can immediately identify
danger of contamination. For example, is a supplier of raw material changes the production
of the ingredients to include peanut / peanut oil, then Nutty Bites can be immediately aware
of the change due to its review process. In case of any future litigation, Nutty Bites could
defend itself by proving that it had a robust review process in place.
On the other hand, constant review requires time and money, with an ever-present possibility
of contamination. It is not feasible to ensure complete safety. Reviewers / quality inspectors
could become negligent once the process is well established. This could lead to instances
of contamination, even with a review process in place.
To conclude, Nutty Bites is morally responsible to spread awareness that some of its products
may contain allergy causing peanuts / peanut oil. It should streamline its storage and
production process to avoid risk of cross-contamination.
Hotel Nikko, Zeeland, an affordable leisure hotel resort is an ideal retreat to escape, unwind
and enjoy peace of mind. Set amid expansive tropical greenery in the enclave of Zeeland,
Hotel Nikko is designed for pleasure, where services reign supreme and Italian -style
architecture of its 25 classic rooms harmonize with nature. Hotel Nikko, Zeeland is a
beachfront resort that features a good choice of swim-up pool bar, gym, and variety of
restaurants. A wide array of water sport activities like surfing, sailing, jet skiing etc. are
available from beach operators at walking distance. The hotel is synonymous with enjoyment
and value for money, with a large choice of very attractive “All Inclusive” packages.
Nikko charges guests ZD 2,700 per room per night, irrespective of single or double
occupancy. The variable cost is ZD 900 per occupied room per night. The Nikko is available
throughout 365 days a year and has a 75% budgeted occupancy rate. Fixed costs are
budgeted at ZD 9 million and are incurred evenly during the year.
During the second quarter (Q2) of the year, usually the room occupancy rates remains
substantially below the levels expected at other quarters of the year. Nikko is expecting to
sell 900 occupied room nights during Q2. Management is considering strategy to improve
profitability, including closing the Nikko for the duration of Q2 or adopting one possible option:
There is scope to extend the Nikko by creating enough space to run a Rustic Chic, Italian
Style restaurant to serve its guests. The annual revenues, costs and sales volumes for the
combined operations are given in the above graph.
Note: Zeeland’s home currency is the ZD. Required: ANALYZE the profit improvement plan.
CHAPTER
PRICING DECISION
06
CHAPTER SUMMARY
C. PRICING METHODS
COST-BASED PRICING METHOD:
Price = Full Cost (Including depre) + Profit. However, in this case, Overheads allocation is
arbitrary, not precise. In that case, it might be taken as: Price = Variable cost + Markup (to
include Fixed cost & Profits). Markup / Profit might also be based on desired ROI.
Pricing must be such that it creates value for the customer. It should create incentive to
purchaser to buy the product and to seller to sell the product.
PRICING IN RECESSION & PRICING BELOW MARGINAL COST:
During recession, a firm may continue to sell at a price less than the total cost but above the
marginal cost for a limited period. Benefits:
- Retain employees, - Prevent machine idleness,
- Prevent competition from acquiring our customers.
Pricing below marginal cost might be followed only in following cases:
- Perishable product - Stocks accumulated and market prices fallen
- To save carrying costs - To promote new product
- To boost sales of another related product that has good profits.
D. OTHER TOPICS
PRICE ADJUSTMENT POLICIES:
Pricing might be adjusted because of:
- Distributor’s Discounts - Quantity Discounts - Cash Discounts
- Price Discrimination - Geographic Pricing
PRACTICALS
33.00 360
34.50 340
36.00 315
37.50 280
39.00 240
Costs:
Direct material Rs 12 per unit Direct labour Rs 3 per unit
Variable overhead Rs 3 per unit Selling expenses 10% on sales
Fixed production Oh Rs 14,40,000 Administration expenses Rs 10,80,000
Judging from the estimates, determine the tentative price of the new product to earn
maximum profit.
SOLUTION:
→ Calculate Total Contribution for all SP levels:
SP p.u. (₹) Demand (Units) Total Contribution [@ SP – 18 – 10% of SP]
30.00 400 = ₹(30.00 – 18 – 3.00) × 400 units = ₹3,600
31.50 380 = ₹(31.50 – 18 – 3.15) × 380 units = ₹3,933
33.00 360 = ₹(33.00 – 18 – 3.30) × 360 units = ₹4,212
34.50 340 = ₹(34.50 – 18 – 3.45) × 340 units = ₹4,437
36.00 315 = ₹(36.00 – 18 – 3.60) × 315 units = ₹4,536
37.50 280 = ₹(37.50 – 18 – 3.75) × 280 units = ₹4,410
39.00 240 = ₹(39.00 – 18 – 3.90) × 240 units = ₹4,104
→ When multiple SP are given, then choose the SP at which Total Profit is Maximum. But in
this question, FC remains same for all SP, thus choose SP at which Total Contribution is
Maximum. Thus, best SP here is ₹36 p.u.
There is an offer to purchase 60,000 kgs of Y additionally at a price of Rs4 per kg. The existing
market for Y will not be affected by accepting the offer. But the price of S is likely to be
decreased uniformly on all sales.
Find the minimum reduced average price for S to sustain the increased sales.
SOLUTION:
Note: New Offer is sustainable if Total Additional Revenue is ≥ Additional Cost of New Offer.
Factory Overheads (50% Fixed) 100% of Direct Wages, Administration Overheads (100%
Fixed) 10% of Factory Cost, Selling and Distribution Overheads (50% Variable) Rs 3 and Rs
4 respectively per unit of products A and B.
The fixed capital investment in the Department is Rs 50 Lakhs. The working capital
requirement is equivalent to 6 months stocks of cost of sales of both the products. For this
project a term loan amounting to Rs 40 lakhs has been obtained from Financial Institutions
at an interest rate of 14% per annum. 50% of the working capital needs are met by Bank
Borrowing carrying interest at 18% per annum. The Department is expected to give a return
of 20% on its capital employed. You are required to:
(i) Fix the selling prices of products A and B such that the contribution per direct labour hour
is the same for both the products;
(ii) Prepare a statement showing in detail the overall profit of the Department.
SOLUTION:
(b) Set the minimum selling price of the product if (1) the product is well established in the
market; (2) the product is first time launched in the market.
SOLUTION:
The learning index for a 90% learning Curve = - 0.152; 8-0ꞏ152 = 0.729; 7-0ꞏ152 = 0.744
Required:
(i) CALCULATE the expected direct labour cost of the 8th batch.
(ii) CALCULATE the expected contribution to be earned from the product over its lifetime.
(iii)CALCULATE the rate of learning required to achieve a lifetime product contribution of
₹5,00,000, assuming that a constant rate of learning applies throughout the product's life.
[May 19 Exam (10 Marks)]
SOLUTION:
of Wagons like Freight Wagon, Tank Wagon, Special Wagon etc. To manufacture a Wagon,
‘WD’ needs 4 Bogies. ‘BD’ is the only manufacturer of the Bogies and supplies both ‘WD’ and
outside customers. Details of ‘BD’ and ‘WD’ for the coming financial year are as follows:
BD WD
Fixed Costs (₹) 9,20,20,000 16,45,36,000
Variable Cost per unit (₹) 2,20,000 4,80,000*
Capacity per month (units) 320 12
* excluding transfer costs
Market research has indicated that the demands in the market for Baithway India Ltd.’s
products at different quotations are as follows-
For Bogies: Quotation price of ₹3,20,000 no tender will be awarded, but demand will
increase by 30 Bogies with every ₹10,000 reduction in the unit price below ₹3,20,000.
For Wagons: Quotation price of ₹17,10,000 no tender will be awarded, but the demand for
Wagons will be increased by 2 Wagons with every ₹50,000 reduction in the unit price below
₹17,10,000.
Further, ‘BD’ is the only manufacturer of Bogies but due to increased demand, competitors
are entering the market. The division is reviewing its pricing policy and carrying out some
market research. After the market research, the division ‘BD’ has decided to introduce new
type of “E” Class Bogies in the market and to obtain the patent right for such unique Bogies.
High growth in future characterizes this Class.
Required
(i) CALCULATE the unit quotation price of the Wagon that will maximise Baithway India
Ltd.’s profit.
(ii) CALCULATE the unit quotation price of the Wagon that is likely to emerge if the divisional
managers of ‘BD’ and ‘WD’ both set quotation prices calculated to maximise divisional
profit from sales to outside customers and the transfer price is set at market selling
(quotation) price. [Note: If P = a – bQ then MR = a – 2bQ]
(iii)RECOMMEND appropriate pricing strategy while introducing the “E” Class Bogies.
SOLUTION:
(iii) Recommendations:
Whenever a new product is launched into the market, management can adopt either
Skimming or Penetration strategy.
The idea behind Skimming Strategy is to intentionally keep a price high to recover the high
R&D and marketing expenses associated with developing a new product. For Price Skimming
to work, the product must be perceived as having unique advantage over its competing
products, very difficult to copy or protected by patents.
Division ‘BD’ may follow Skimming Strategy by taking advantage of the distinctive features of
Bogie “E”. High prices in the early stages of a Bogies’ life cycle are expected to generate high
initial cash flows, this will help the division to recover the high development costs it would
incur. Further, this new Bogie “E” is protected from competition through entry barrier. Such
barrier is patent.
With Penetration Strategy, a low price is initially charged for the product rather than high
prices. The idea behind this is that the price will make the product accessible to many buyers
and therefore the high sales will compensate for the lower prices being charged. This
penetration pricing is adopted for rapid market acceptance, maximum sales and discouraging
competition from the market, however this strategy is not for all companies since it requires
a cost structure and scale economics that remain unaffected by narrow profits margin.
The circumstances which may favor a penetration pricing policy are:
Highly elastic demand for the product, i.e. the lower the price, the higher the demand. This
situation is not mentioned in this case for Bogies “E”.
If significant economies of scale could be achieved so that higher sales volumes would
result in reductions in costs. However, in this case, it cannot be ascertained.
Where entry barriers are low, however in this case, new competitors cannot enter the
market as Bogies “E” is protected by patent.
If company desires to shorten the initial period of the product’s life-cycle to enter the growth
and maturity stages quickly, however, there is no evidence the division ‘BD’ wish to do this.
Overall, due to the uniqueness, heavy R&D cost, and barrier to entry for competitor, a market
skimming pricing strategy is appears to be the most appropriate pricing strategy for Bogie E.
06. 15 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 06 PR IC ING D EC ISION
CHAPTER
TRANSFER PRICING
08
A. BASICS
Transfer Price (TP): When a division of a company sells units to another division within the
same company, then in is called transfer, and the price charged by the seller division from
the buyer division is called Transfer Price.
Each division is a Profit Center, so each division manager wants to maximize profits of his
division. We need to decide TP such that Overall Profit of the company is maximized and it
is equally acceptable to both division managers.
NOTE:
1. TP decision does not affect overall profit of the company as a whole.
2. TP decision will affect overall profit of the company if demand is based on the price. (i.e.
when demand schedule is given in the question)
08. 1 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 08 TRAN SFER PR IC ING
METHODS OF TP:
1. Market Based TP: TP = Market Price,
(Used when Division A was working at Full Capacity)
2. Cost Based TP: TP = Cost (either only VC or TC)
(Used when Profit is centralized, so Division A does not want any divisional Profit)
3. Cost + Mark-up: TP = Cost + Fix % Profit
4. Standard Cost TP: TP = Standard Cost
(It motivates Division A to do Cost Control)
Notes / Revision:
1. Fixed Costs must also be included in calculating Min TP if:
- the seller division has no other external sale “&”
- the fixed cost is specifically incurred for that seller department.
2. Fixed Costs must also be included in calculating Max. TP (i.e. Net Marginal Revenue) if:
- the fixed cost is specifically incurred for that transfer.
3. But in general, if nothing is given, then always assume that the Fixed Cost is common
fixed cost of the company, i.e. not specific Fixed Cost, hence always ignore.
4. If “Partial Transfer” is allowed, then more than 1 Min. TP might be needed. Calculate
Minimum TP on per unit basis separately for each type of contribution lost.
5. If “Partial Transfer” is not allowed, then only 1 Min. TP is needed. Calculate this Minimum
TP by taking total of VC + CL (if any) + Specific FC (if any) of total units of transfer, and
then divide total units of transfer in that.
6. While calculating Maximum TP, “Total Cost” includes any cost incurred until the material
from outside is ready for use in the company. (eg. Inward transport cost).
7. If the questions asks to explain “Behavioral Consequences”, then explain that why any
division will or will not accept the transfer. Explain the effect of the transfer on the divisional
profit or divisional ROI and compare with divisional profit when no transfer is done.
8. The net benefit of doing internal transfer, to the company as a whole, is always equal to
(Max TP – Min TP). [Refer Q _____ ]
9. If divisions do not agree to do transfer in spite of Min TP < Max TP, then to resolve this
conflict, suggest methods like: (1) Dual Rate Transfer Pricing Method & (2) Two Part
Transfer Pricing Method. Explain these only in theory.
10. If the seller division has multiple products and has a key factor, then for transfer,
contribution lost may be of a product other than the product which is transferred.
Contribution will be lost of the product which was last ranking.
11. For fixing a transfer price, best method is “Shared Profit Transfer Pricing Method” in which
profit is shared in ratio as follows:
1st Priority: Ratio of divisional profits when no transfer is done.
2nd Priority: Ratio of Cost incurred in each division.
3rd Priority: Equal Ratio.
12. If demand schedule is given in the question (i.e. different units demanded at different SP),
then we need to follow trial and error method by calculating contribution at each different
price and choosing the price which gives highest total contribution.
13. General format of Profit Statement:
Particulars Division A Division B Overall Co.
Units: Ext
T/f
Sales: Ext
T/f -
(-) VC: T/fd Mat -
Purch Mat.
OVC (Other DM, DL, VOH)
V-S&D Oh (for Divi-A, only on Ext.)
∴ Total Contribution
(-) FC
Profit
Division Y has received a proposal from a new supplier who has offered to supply component
'Gex' for ₹47 per unit at least for the next three years.
Manager of Division Y requests the manager of Division X to supply component 'Gex' at or
below, ₹47 per unit. Manager of Division X is. not ready to reduceꞏ the transfer price since
the divisional performance evaluation is done based on profit margin ratio of the division.
The following additional information is made available to you :
SOLUTION:
Division X:
Contribution Lost on Transfer Sale: [2,40,000 Units @ ₹(50-30)] ₹48,00,000
(-) Contribution earned on Ext. Sale: [ 40,000 Units @ ₹(50-34)] (₹6,40,000)
∴ Net Decrease in Profit - ₹41,60,000
Division Y:
Savings in Material Purchase Cost: [2,40,000 Units @ ₹(50-47)] ₹7,20,000
∴ Net Increase in Profit + ₹7,20,000
Overall Company:
Extra Cost of Buying Material: [2,40,000 Units @ ₹(47-30)] ₹40,80,000
(-) Contribution earned on Ext. Sale: [ 40,000 Units @ ₹(50-34)] (₹6,40,000)
∴ Net Decrease in Profit ₹34,40,000
But, TP given is ₹50 p.u., Thus, there is Conflict of Goal Congruence as explained in (ii).
Great vision’s management uses Return on investments (ROI) as a scale to measure the
divisional performance and marginal costing approach for decision making.
Required
(i) ANALYZE the behavioral consequences of each division when Division ‘A’ supplies
lenses to Division ‘B’ at ₹120 per lens? Substantiate your answer based on the information
given in the problem.
(ii) ANALYZE if it would be beneficial to the company as a whole for Division ‘A’ to supply the
lenses to Division ‘B’ at ₹120 per lens.
(iii)Do you feel that the divisional managers should accept the inter-divisional transfers in
principle? If yes, CALCULATE the range of transfer price?
(iv)ADVISE alternate transfer pricing models that the chief executive of the company can
consider in order to change the attitude of the divisional heads if they are against the
transfer pricing policy.
(v) Calculate range of transfer price, if Division A has excess capacity & can accommodate
the internal requirement of 5,000 lens per month within the current operations.
[Nov 18 RTP]
SOLUTION:
Min. TP = VC of Lens + CL on Ext. Sale of Lens
= ₹110 + ₹30 = ₹140
Max. TP = Total Cost of ready material from outside = ₹170
OR Net Marginal Revenue = (S.P – Other Var. Costs) = 410-150-30 = ₹230
… … … whichever is Lower = ₹170
∴ Min.TP Max. TP. ∴ Transfer must be done.
[Note: Here analysis is done based on ROI because Total Cost of production p.u. is given,
this Total Cost of production p.u. can be taken as investment to calculate ROI]
(i) Analysis of Behavioral Consequences
Division ‘A’ has huge demand for its lenses enabling it to operate at full capacity. External
sales yield a contribution of ₹30 per lens sold (₹140 - ₹110). Likewise, each sale yields a
profit ₹15 per lens (₹140 - ₹125). This yields an ROI of 12% (₹15 ÷ Total cost of ₹125).
If Division ‘A’ sells lens to Division ‘B’ at ₹120 per lens, it contribution reduces to ₹10 per
lens (₹120 - ₹110) while overall it shows a loss of ₹5 per lens (₹120 - ₹125). The loss of
₹5 per lens indicates (i) only partial recovery of fixed cost of production and (ii) opportunity
cost in the form of loss of profit from external sales. This would therefore result in lower
divisional profit for Division ‘A’.
Consequently, the manager of Division ‘A’ would not accept the transfer price of ₹120 per
lens. Lower profitability due to internal sales may demotivate the division. Due to the
benefits of internal procurement, the management of Great vision may want to increase
the capacity of Division ‘A’ or infuse more investment to expand its operations. However,
due to inability to recover fixed costs in its entirety from internal sales the ROI of the
division is impacted, therefore divisional performance would be perceived to be lower.
08. 11 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 08 TRAN SFER PR IC ING
Therefore, it may oppose decisions as this would lead to higher fixed costs. At an overall
level, such opposition may be detrimental to the company, leading to sub optimization of
resources.
The current total cost of production for Division ‘B’ is ₹400 per camera. Each sale yields
a profit of ₹10 per camera (₹410 - ₹400). Therefore, the current ROI is 2.50% (₹10 ÷ Total
Cost of ₹400). If the lens is procured from Division ‘A’ at ₹120 per lens, instead of buying
from outside vendors at ₹170, Division ‘B’ can get a benefit of ₹50 per camera due to
lower procurement cost. Then, Division ‘B’ can earn a contribution of ₹110 per lens sold
(₹410 - variable cost of ₹300) and a profit of ₹60 per camera (₹410 - total cost of ₹350).
Therefore, ROI improves to 17.14% (₹60 ÷ Total Cost of ₹350). By procuring the lenses
internally, the profit of the division improves substantially. Consequently, the manager of
Division ‘B’ would accept the transfer price of ₹120 per camera.
(ii) Analysis of Overall Benefit to the Company (from internal transfer)
The fixed costs in both divisions are irrelevant as they will always remain same whether
transfer is done or not. The Min. TP that Division A must get is ₹140 as its full capacity is
currently being used for outside sale. The Max. TP that Division B would be ready to pay
is ₹170 because the buy price from foreign vendors is ₹170.
As Min. TP < Max. TP, therefore, from the overall viewpoint, internal transfer must be
done. Net benefit to the company as a whole will be = ₹170 - ₹140 = ₹30 p.u. on 5,000
Lenses, i.e. ₹1,50,000
This net benefit indicates that if transfer is done, then Division ‘A’ loses contribution of ₹30
p.u. that it was getting on external sale. This is an opportunity cost to the company. While
Division ‘B’ gets greater contribution on its external sale by ₹60 p.u. due to decrease in
its cost of lens. Thus net benefit of transfer is ₹(60 – 30) = ₹30
This can also be explained as follows: For 1 Unit of Transfer, from company viewpoint:
If transfer is done:
B earns greater contri. by selling FG made from trfd mat. ₹(410 - 150 - 110 - 30): ₹120
If transfer not done:
A will earn contri on the lens sold outside: ₹(140 - 110): ₹ 30
B will earn lesser contri. on lens purch from outside: ₹(410 - 150 - 170 - 30): ₹ 60
∴ Additional Contri for the company due to transfer: ₹ 30
Please note that the internal transfer price affects profitability of individual division but does
not affect the company’s overall profitability.
(iii)Range of Transfer Price
As explained above, the company gets a net benefit of ₹150,000 per month by procuring
the lenses internally. Therefore, the divisional managers should accept the transfer pricing
model. At the same time, neither division should be at a loss due to this arrangement.
When the transfer price is ₹120 per lens, Division ‘A’ bears the loss, which will impact
assessment of the division’s performance. Therefore, an acceptable range for transfer
price should be worked out. This can be done as below:
Notes:
(a) If TP = ₹42, then best External SP decided by Division XY = ₹135 p.u.
(b) If TP = ₹15, then best External SP decided by Division XY = ₹120 p.u.
Overall Company Profit is maximum when External SP is ₹120 p.u. Thus, ₹120 p.u. is the
best External SP for the Company. This shows that when TP = VC, then the decision taken
by Division XY will be same as decision taken by the Company (i.e. No Conflict). But, if TP is
set higher like TP = Market Price (₹42), then Division XY would set the External SP also
higher at ₹135 p.u. which will decrease the demand and thereby giving profit lesser than the
maximum profit. (i.e. conflict in Division Decision and Company Decision).
SOLUTION:
Rs 1 per unit. If Z buys material X from outside, it has to either inspect and modify it at its
own shop floor at Rs 5 per unit or use idle labour from Division X at Rs 3 per unit. Division X
will lend its idle labour as per Z's requirement even if Z purchases the material from outside.
The transfer prices are at the discretion of the Divisional Managers and will remain
confidential. Assume no restriction on quantities of inter-division transfers or purchases.
Required: DISCUSS the best strategy for each division and for the company as a whole.
SOLUTION:
5) Note: In this Question, demand is not fluctuating based on SP, thus TP decision will not
affect the overall profit of the company. We can choose any TP between Min TP & Max TP
for our analysis. We shall choose TP = Max TP so that: (a) Division X has some motivation
to do expansion, & (b) Division Y & Z will incur same cost for material as if material is
purchased from outside.
Q.08. 3 DIVISIONS:
A company is engaged In the manufacture of edible oil. It has three divisions as under:
(1) Harvesting oil seeds and transportation thereof to the oil mill.
(2) Oil Mill, which processes oil seeds and manufactures edible oil.
(3) Marketing Division, which packs edible oil in 2 kg containers for sale at ₹150 / container.
The Oil Mill has a yield of 1000 kgs. of oil from 2,000 kg. of oil seeds during a period The
Marketing Division has a yield of 500 cans of edible oil of 2 kg. each from every 1,000 kg. of
oil. The net weight per can is 2 kg. of oil.
The cost data for each division for the period are as under:
Harvesting Division:
08. 25 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 08 TRAN SFER PR IC ING
2. In such cases, the decided TP is always given in the question. Transfer decision is taken
by calculating net benefit if transfer is done: (₹)
08. 27 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 08 TRAN SFER PR IC ING
D. GENERAL NOTES
1. Give explanation for Min TP and Max TP every time. For Eg: why take contribution lost or
why not take it; why is Max TP taken as Market Price of ready material or as Net Marginal
Revenue. Explain the logic behind the rules of Min TP and Max TP that’s done in class.
2. Explain what does this Min TP and Max TP indicate as mentioned in the rules for
calculations above.
3. Give your suggestions that the decided TP must be between Min TP and Max TP. Also
say that if it is not between this range, then what will happen, what will be the response
of each division in that case. Describe conflict of goal congruence if this happens.
4. If question asks to make profit statement with and without transfer, then, also analyze why
is the profit different in case of with and without transfer. Analyze for each divisional profit
individually and for the overall company profit. Give reasons for the difference in profit.
Accordingly explain the benefits of doing transfer.
5. Any transfer price between Min TP and Max TP, will resolve conflict and promote goal
congruence.
6. If the divisions do not agree to this TP, then last option is to use Dual Rate Transfer Pricing
Method, or Two-Part TP Method.
CHAPTER
BUDGETARY CONTROL
10
3. BEYOND BUDGETING:
Traditional Budgeting Beyond Budgeting
Targets and Rewards Incremental targets Stretch goals
Fixed incentives Relative targets and rewards
Planning and Controls Fixed annual plans Continuous planning
Variance controls KPI’s & rolling forecasts
Resource and Pre-allocated resources Resources on demand
Coordination Central coordination Dynamic Coordination
Organizational Central control Local control of goals/ plans
Culture Focus on managing numbers Focus on value creation
10. 1 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 10 BUDGETARY CON TROL
CASE (THEORY)
SOLUTION
What is Control?
Control is a management function of establishing benchmarks and comparing actual
performance against the benchmarks and taking corrective actions. Control is required at all
levels of organisation to ensure that the organisation achieves its intended objective. There
are two types of control systems - Feedback Control and Feed-forward Control.
Feedback Control
Feedback Control is a control activity that takes place after a process is complete. It is also
known as post action control. If any problem is identified after a process is complete, a
corrective action is taken to rectify the problem. Feedback control provides information only
after the process is complete and sometimes a significant time is lost to take corrective action.
Feedback-based systems have the advantage of being simple and easy to implement.
Real Petroleum currently has a feedback control mechanism in place. The actual volume of
the product is measured at the end of the packaging process. The current control process is
that any ‘can‘ which is short filled is not packed in the carton. This ensures that a lower
quantity of product is not supplied into the market. The current control system, however leads
to product losses as identification of short-filled ‘cans’ at the end of process is not useful to
the production process. In case, there is a huge variation in the final packaging, the packaging
system can be reviewed to ensure that such problems do not acquire in the future.
Feed-forward Control
Feed-forward Control is also referred to as a preventive control. The rationale behind feed-
forward control is to foresee potential problems and take corrective action to ensure that the
final output is as expected. Feed-forward controls are desirable because they allow
management to prevent problems rather than having to cure them later. Feed-forward control
are costly to implement as it requires additional investment and resources. These are
designed to detect deviation some standard or goal to allow correction to be made before a
particular sequence of actions is completed
The proposed system in Real Petroleum is a Feed-forward control. In this case, any short
filling is identified in the packaging process itself and corrective action is taken to ensure that
the final packed ‘can’ has proper quantity of product. The new process is beneficial to the
company as the wastage arising out of the packaging process can be avoided. The savings
must be compared with the cost required to modify the packaging process before finalising
on whether the new system should be implemented or not.
CHAPTER
STANDARD COSTING
11
A. MATERIAL VARIANCES
DATA TABLE FORMAT:
STD AS GIVEN STD FOR ACT ACT
TYPE For Prodn. For Prodn. For Prodn.
Q P AQ P AQ P A
CALCULATION:
MCV = Std. Cost for Act. O/p – Act. Cost =
INTERPRETATIONS:
5. MCV indicates that how much of the total extra cost was incurred because of materials.
6. MPV indicates extra material cost because of higher price paid.
7. MUV indicates extra material cost because of extra quantity of materials used.
8. MYV indicates extra material cost because of change in total quantity of materials used.
9. MMV indicates extra material cost because of change in quantity ratio of each material. ∴
if MMV is positive, it means expensive mat. is saved and cheaper mat. is used more.
Variance Calculations:
Interpretations: (See Summary Notes)
MPV ON PURCHASES:
15. Generally MPV is calculated based on Actual Quantity (AQ) Consumed.
16. But MPV is calculated based on Actual Quantity Purchased instead of Actual Quantity
Consumed if the following words are given in the question:
“MPV is calculated at the time of receiving the materials” or
“MPV is calculated on purchases” or
“Material Stock is valued at Standard Cost”
17. In this method, MPV of entire actual purchase quantity is borne by the actual production
units. ∴ unused materials (closing stock) are valued at standard cost.
18. Whenever RM Closing Stock is valued at Standard Price, then the Consumption cost will
also be different, in such case Material Variances will tally only if MPV is calculated on
Actual Quantity Purchased. (Refer Q ____)
Variance Calculations:
Conclusion:
This alternate method is applicable only if Closing Stock of RM is valued as SP. In such case,
we don’t need to calculate WN-1 (i.e. Cost of Consumption and Rate of Consumption).
Instead, MPV can be calculated as ‘MPV on Purchases’
B. LABOUR VARIANCES
CALCULATION:
1. Calculations are same as Material Variances, just replace Quantity (Q) with Hours (H) and
Price (P) with Rate (R).
INTERPRETATION:
2. Follow same rules as interpretations in Material Variances.
IDLE TIME VARIANCE:
3. Idle Time means time which is wasted, time for which wages are paid but no work is done.
4. Types of Idle Time:
(a) Normal Idle Time: It is already estimated, and hence cannot be avoided. Eg: Lunch
Breaks and Tea Breaks, etc.
(b) Abnormal Idle Time: It is not estimated, it should have been avoided. Eg: Power
Failure, Material Shortage, Machine Breakdown, etc.
5. Only for Abnormal Idle Time, we need to express a separate variance called Idle Time
Variance. Normal Idle Time cannot be avoided, i.e. cannot be controlled, hence there is
no need for making variance for Normal Idle Time. But for Abnormal Idle Time, we must
calculate a variance which indicates the labour cost wasted because of the time wasted.
LMV = SR (TAAH in SM - TAAH in AM) ITV = SR (IH) LYV = Avg. SR (TSH - TAAH)
6. It is calculated only if Abnormal Idle Time is specifically given in the question.
7. Make no change in the data table of labour, rather idle hours are shown in separate data
table like this → Actual Hours (AH) - Idle Hours (IH) = Actual Active Hours (AAH)
8. Make no change in the 1st 3 Labour Variances i.e. LCV, LRV & LTV. Idle Time Variance
(ITV) is shown as an additional component under the LTV
9. ITV = SR (IH). However, this formula will always give answer positive, we need to make
it negative as it indicates the labour cost wasted. ITV is always negative.
10. As ITV is shown as additional component under the LTV, then now all 3 components of
LTV will not tally with the total LTV. We need to make corresponding changes in the other
2 components of LTV, i.e. in LMV and LYV. In both these other 2 components, now
instead of using ‘AH’, we must use ‘AAH’.
C. OVERHEAD VARIANCES
CALCULATION:
1. VOH Cost Variance = Std. Cost for Act. O/p – Act. Cost =
= - ₹14,680 (A)
Budget Variance Volume Variance = SR/Unit (Volume Gain / (Lost))
= Budget - Actual = 24 [- 695 Units]
= 144000 - 142000 = - ₹16,680 (A)
= + ₹2,000 (F)
Variance Calculations:
VOH Cost Var. = Std. Cost for Act. O/p – Act. Cost = - ₹ 8,680 (A)
D. GENERAL NOTES
1. If production details are missing in the question, then consider that the standard given in
the question, itself is the standard for actual.
2. ITV need not be calculated for Variable Oh Variances and Fix Oh Variances.
3. For Fix Oh and Variable Oh variances, if the hours are missing, take it same as hours for
labour variances.
4. If there is only 1 category of cost in standard, then Mix Variance will be = 0. ∴ Yield
Variance = Quantity Variance. ∴ Only 3 Variances need to be shown.
5. If there is only 1 category in standard and more categories in actual, then also mix
variance will be = 0. ∴ Yield Variance = Quantity Variance. ∴ Only 3 Variances need to be
shown.
6. If there is 2 categories in standard and 3 in actual, then mix variance cannot be
calculated, only Cost, Rate and Quantity Variance will be calculated based on Avg Rate.
7. Alternate names of variances:
Labour Mix Variance = Labour Gang Variance
Labour Time Variance = Labour Efficiency Variance
Labour Yield Variance = Labour Sub-Efficiency Variance
Variable Oh Cost Variance = Variable Oh Expense Variance
Variable Oh Rate Variance = Variable Oh Expenditure Variance
Variable Oh Time Variance = Variable Oh Efficiency Variance
Fix Oh Cost Variance = Fix Oh Expense Variance
Fix Oh Budget Variance = Fix Oh Expenditure Variance
8. Check whether actual data is on monthly basis or annual basis and accordingly convert
the budget data.
9. If type of Overheads not specified in the question, then apply format of Fix Oh Variances
CALCULATION:
5. Total Sales Variance = Act. Sales – Bud. Sales =
SMV = SSP (TAO in AM - TAO in SM) SQV = Avg. SSP (TAO - TSO)
Data for Market Size & Share Variance: (For Total Units Only)
Budgeted Units Bud. Units of Act. Mkt Size Actual Units
= 50,000 Units × 20% = 75,000 Units × 20%
= 10,000 Units = 15,000 Units = 12,000 Units
Variance Calculation:
Total Sales Variance = Act. Sales – Bud. Sales = 360000 – 468000 = - ₹1,08,000 (A)
SMV = SSP (TAO in AM - TAO in SM) SQV = Avg. SSP (TAO - TSO)
D: 24 (10000–8400) = + 38400
R: 100 (2000 – 3600) = -160000 = 46.8 (12000 – 10000)
- ₹1,21,600 (A) = + ₹93,600 (F)
PMMV = SPR (TAO in AM - TAO in SM) PMQV = Avg. SPR (TAO - TSO)
9. Under Profit Variances, once PMVV is calculated, then the effect of decrease in profit due
to decrease in units is already given. Now any other change in profit is because of SPV
or TCV on the Actual Units only. Hence, SPV and TCV are calculated considering only
the Actual Units of Production. Thus, all Cost Variances ignored the effect of Units Lost.
PMMV = SPR (TAO in AM - TAO in SM) PMQV = Avg. SPR (TAO - TSO)
D: 8 (10000–8400) = +12800
R: 38 (2000 – 3600) = -60800 = 17 (12000 – 10000)
- ₹48,000 (A) = + ₹34,000 (F)
CMMV = SCR (TAO in AM - TAO in SM) CMQV = Avg. SCR (TAO - TSO)
Cost - R For 3,000 Units For 2,000 Units For 2,000 Units
Only VC: ? ? -? ? 1,20,000 ? ? 1,00,000
(₹60 p.u.) (2000×60) (2000×50)
Data for Market Size & Share Variance: (For Total Units Only) (Same as last question)
Budgeted Units Bud. Units of Act. Mkt Size Actual Units
= 10,000 Units = 15,000 Units = 12,000 Units
Variance Calculation:
Total Contri Variance = Act. Contri – Bud. Contri = 160000 – 190000 = - ₹30,000 (A)
CMMV = SCR (TAO in AM - TAO in SM) CMQV= Avg. SCR (TAO - TSO)
D: 10 (10000–8400) = +16000
R: 40 (2000 – 3600) = -64000 = 19 (12000 – 10000)
- ₹48,000 (A) = + ₹38,000 (F)
Required: Assuming yourself as a performance management expert of ZM, the CEO has
asked you to ADVISE strategic inputs on ‘two types of flooring rolls’ to help out her in strategic
decision making. [May 20 MTP (10 Marks)]
Volume
CPV = AO (ASP - SSP) CMVV = SCR
Gain/(Lost)
I: 0.27 (47.5-50) = - 0.675 I: 50 (+0.07) = + 3.5
D: 0.57 (27 – 40) = - 7.41 D: 40 (-0.03) = - 1.2
= - Z$ 8.085m = + Z$ 2.3m
CMMV = SCR (TAO in AM - TAO in SM) CMQV = Avg. SCR (TAO - TSO)
I: 50 (0.27 – 0.21) = +3
D: 40 (0.57 – 0.63) = - 2.4 = 42.5 (0.84 – 0.80)
[0.84 in 2:6] = + Z$ 0.6m = + Z$ 1.7m
Strategic Inputs:
The expected demand for industrial flooring rolls was 0.20 m units. Against this the actual
sales has been 2.70 m rolls. Even after adjustment for the sales mix that could have resulted
in a proportional volume of 2.10 m units. The actual sales is higher than projections. Actual
contribution margin of Z$47.5 is marginally lower than standard contribution margin of Z$50
per unit. ZM may have cut its selling price to maintain or gain market share. This indicates
that the industrial flooring rolls are in the Growth Phase of product life cycle. Due to increase
in demand, there is a possibility of higher sales and profits to be made in future years.
The expected demand for domestic residential flooring rolls was 0.60 m units. Against this
the actual sales has been 5.70 m rolls. After adjustment for the sales mix given the increased
sales volume, sales should have been 6.30 m units as per the standard sales mix ratio. Actual
sales is lower than the expectations. Actual contribution margin of Z$27 per roll is significantly
lower than the standard contribution margin of Z$40. ZM may have sold these at substantially
reduced price to increase the sales volume. This indicates that the domestic residential
flooring rolls might be in the Decline Stage of product life cycle.
The market size for flooring rolls has reduced from an expectation of 8 m rolls to 7 m rolls.
Therefore, the market size has shrunk significantly for the year 2019. This is a threat to
profitability of business. The management has to understand the reasons behind this
shrinkage. For example, dwindling demand maybe on account of cheaper substitutes
available for flooring rolls. The management has to take cognizance of this threat to business.
A positive for ZM is that its actual market share for flooring rolls was higher than expected at
12%. An increase in market share would have a beneficial impact on the company’s
profitability. Also, despite the shrinkage in market size, demand for industrial flooring rolls
seems to be on the rise. This could be an opportunity for the management to consider.
As explained above, the industrial flooring rolls seem to be in the Growth Stage of product
life cycle, while the domestic residential rolls are in the Decline Stage. Industrial flooring rolls
have a higher contribution margin per roll as compared to domestic residential rolls.
Accordingly, ZM may consider phasing out domestic flooring rolls and concentrate on
industrial flooring rolls. In view of shrinking market conditions, it would be more profitable to
phase out the weaker product and concentrate on the fast moving and profitable product. At
the same time, since domestic flooring roll still has significant demand, the strategy to phase
out this product may have to be done in a phased and well-planned manner. In view of the
shrinking market size, ZM should not end up losing its market share due to phasing out
domestic flooring rolls.
(ii) The products are sold in two sizes - large and medium. The sales mix of each size was
50:50 so far. Now it is planned that the sales will be 40% of large and 60% of medium.
The medium packs and large packs have a contribution of ₹10 and ₹8 per pack
respectively. The budget proposes to raise the price in such a manner that the contribution
per pack will increase by ₹0.60 for each size.
(iii)There will be an additional expenditure on sales promotion worth ₹78,000.
(iv)The company proposes to save ₹9,000 by saving on interest cost in the coming year by
better financial management.
You are required to draw a profit improvement plan in financial terms and spell out separately
the effect of various factors on profit. [May 18 Exam (10 Marks)]
SOLUTION:
Note: Generally Profit Variances are calculated by comparing “Budget & Actual”. However in
this question, Actual Data is not given. Instead, we are given “Prelim Budget & Revised
Budget”. So, to identity effect of various factors on profit, we can calculate Profit Variances
between “Prelim Budget & Revised Budget”.
Note: Data is given here in the form of Contribution, hence instead of using Profit Variances,
we can use Contribution Variances and Fix Oh Variances to analyze Profit.
Note: VC is not given, so it can be assumed that VC remains same. SP is also not given, but
it is mentioned in the question that SP was raised. Now, if VC is constant, then SPV can be
calculated by taking difference in Contri. p.u.
Contribution Data Table:
PRELIM BUD (BUD) REVISED BUD (ACT)
TYPE Q P A Q P A Q P A
Contri For 12 Month For Month For 12 Month
L 60,000 8 62,304 8.6
M 60,000 10 93,456 10.6
1,20,000 10,80,000 1,55,760 15,26,448
Data for Market Size & Share Variance: (For Total Units Only)
Note: Actual Market Size = 12,00,000 Units + 18% Incr in Market Demand = 14,16,000 Units
Budgeted Units Bud. Units of Act. Mkt Size Actual Units
= 12,00,000 Units × 10% = 14,16,000 Units × 10% = 14,16,000 Units × 11%
= 1,20,000 Units = 1,41,600 Units = 1,55,760 Units
Variance Calculation:
Total Contri Variance = Act. Contri – Bud. Contri = 1526448 - 1080000 = + ₹4,46,448 (F)
CMMV = SCR (TAO in AM - TAO in SM) CMQV= Avg. SCR (TAO - TSO)
L: 8 (62304-77880) =
M: 10 (93456-77880) = _____ = 9 (155760-120000)
+ ₹31,152 (F) = + ₹3,21,840 (F)
Ans: Thus, the revised budget is achieving more than 10% increase in Profit.
F. RECONCILIATIONS
Q.10. RECONCILIATION
The following information is available for X Ltd. which produces only one product:
Budget for January (₹) Actual for January (₹)
Sales: [2,000 units @ ₹50] 1,00,000 Sales: [1,900 units] 91,200
Production costs: [2,000 units] Production costs: [1,900 units]
DM: [4,000 Kg @ ₹2.5] 10,000 Direct: [3,876 Kgs] 10,659
DL: [10,000 Hrs @ ₹4] 40,000 Direct: [9,785 Hrs] 41,097
Production Oh: 30,000 Production Oh: 33,000
Budgeted Profit 20,000 Actual Profit 6,444
Prepare the following Reconciliations:
(a) Profit Reconciliation by Absorption Costing Method
(b) Profit Reconciliation by Marginal Costing Method
(c) Profit Reconciliation by Relevant Costing Method if:
(1) Labour is Scarce, OR (2) Material is Scarce OR (3) Nothing is Scarce
Also comment on the efficiency of the Sales Manager for not using the scarce resources.
(d) Contribution Reconciliation
(e) Cost Reconciliation
SOLUTION:
Note: For Oh, if nothing is mentioned, then variances will be calculated as if it is Fix Oh.
(a) Profit Reconciliation by Absorption Costing Method
Data Table Format:
STD AS GIVEN STD FOR ACT ACT
TYPE
Q R A Q R A Q R A
PR. FOR 1 M FOR 1 M FOR 1 M
2,000 10 20,000 1,900 6,444
VC FOR 2,000 UNITS FOR 1,900 UNITS FOR 1,900 UNITS
Mat 4,000 2.5 10,000 3,800 2.5 9,500 3,876 2.75 10,659
Lab 10,000 4 40,000 9,500 4 38,000 9,785 4.2 41,097
FC Budget Standard Actual
FOH (₹) 30,000 28,500 33,000
Units 2,000 1,900 1,900
Hours 10,000 9,500 10,450
TC 76,000 84,756
SR/Unit: 15;
Variance Calculations:
Total Profit Variance = Act. Profit – Bud. Profit = 6444 - 20000 = - ₹13,556 (A)
Volume
→ CMVV = SCR = 25 [- 100 Units] = - ₹2,500 (A)
Gain/(Lost)
Profit Reconciliation by Marginal Costing Method: (₹)
Budgeted Profit 20,000
Add/Less: Variances:
11. 23 CA FINAL – STRATEGIC COST MGMT & PERFORMANCE EVALUATION Compiled by CA Devang Kothari
CH – 11 STA NDARD COSTING
CMVV (2,500)
Standard Profit for Actual Units: 17,500
SPV (3,800)
TCV: -
MPV (969)
MUV (190)
LRV (1,957)
LTV (1,140)
FOH BV (3,000)
FOH VV – Not Applicable
Actual Profit 6,444
Excess material usage of 76 Kg leads to 38 Units lost, and so contribution lost of 38 Units @
₹25 p.u. is ₹950. ∴ Total MUV based on Relevant Costing, when material is scarce will be:
MUV = ₹190 (A) + ₹950 (A) = ₹1,140 (A).
Since labour is not scarce, labour variances are identical to conventional method.
This loss of 38 Units is not the fault of the Sales Manager (or of Market Demand), rather it
was the responsibility of Production Manager to use material efficiently. Hence, loss of
contribution from 38 units should be excluded while computing CMVV.
∴ CMVV = ₹2,500 (A) – ₹950 (A) = ₹1,550 (A)
WN-2: When Labour is scarce:
Based on conventional method, LTV is - ₹1,140(A). [i.e. ₹4 (9,500 Hrs – 9,785 Hrs)]
This means that Labour Hours have been wasted. If the labour is scarce, then LCV based on
Relevant Costing should also include the Contribution Lost due to this labour wastage,
because this is not the fault of the Sales Manager (or of Market Demand), rather it is fault of
the Workers that they used excess Hours.
Excess labour usage of 285 Hrs leads to 57 Units lost, and so contribution lost of 57 Units @
₹25 p.u. is ₹1,425. ∴ Total LTV based on Relevant Costing, when labour is scarce will be:
LTV = ₹1,140 (A) + ₹1,425 (A) = ₹2,565 (A).
Now, since material is not scarce, material variances are identical to conventional method.
This loss of 57 Units is not the fault of the Sales Manager (or of Market Demand), rather it
was the responsibility of the workers to use hours efficiently. Hence, loss of contribution from
57 units should be excluded while computing CMVV.
∴ CMVV = ₹2,500 (A) – ₹1,425 (A) = ₹1,075 (A)
WN-3: When Nothing is scarce: = Same as Reconciliation by Marginal Costing Method
Comment on Efficiency and Responsibility of the Sales Manager:
In general, Gross Profit is the joint responsibility of sales managers as well as of production
managers. On one hand the sales manager is responsible for the sales revenue part, on the
other hand the production manager is accountable for the cost-of-goods-sold component.
However, it is the top management who needs to ensure that the target profit is achieved by
the organization. The sales manager is accountable for prices, volume, and mix of the
product, whereas the production manager must control the costs of materials, labour, factory
overheads and quantities of production. The purchase manager must purchase materials at
budgeted prices. The personnel manager must employ right people at the right place with
appropriate wage rates. The internal audit manager must ensure that the budgetary figures
for sales and costs are being adhered by all departments which are directly or indirectly
involved in contribution of making profit. Thus, sales manager is not responsible for
contribution lost due to excess usage or inefficient usage of resources in case of scarce
resources. Hence, such contribution lost must be excluded from the CMVV.
FOH BV 3,000
FOH VV 1,500
Actual Cost 84,756
G. OTHER ADJUSTMENTS
STOCK ADJUSTMENTS:
1. If actual production units and actual sold units are different, then use base of actual
Production units for all cost variances calculations, while for all profit & sales variances
calculation, use base of actual Sold units
2. Closing stock (i.e. unsold units) are always valued at Standard Cost. Thus unsold units
do not contain any variance. So, even though cost variances were calculated on
production units, still this entire variance same applies to Sold units also, because unsold
units do not contain any variance. Thus Profit Reconciliation still tallies in spite of having
variances calculated on all production units.
3. Logic for Stock valuation at Standard Cost and its impact on Variances: Cost sheet format:
Particulars Actual (₹)
RM Purch
(+) Opg. RM
(-) Clg RM
∴ RM Cons
(+) DL
(+) OH
∴ FC
(+) Opg. WIP
(-) Clg. WIP
∴ COP
(+) Opg. FG
(-) Clg. FG
∴ COGS / COS
G. OTHER ADJUSTMENTS
WIP IN STANDARD COSTING:
1. WIP means units remaining incomplete at the end of a year.
2. Generally, cost variances are calculated based on ‘Standard Cost for Actual Production’.
But, some of the CY actual costs are now incurred on WIP units also, hence the cost
variances will be calculated based on ‘Standard Cost for Equivalent Actual Production
Units of CY’ in this case.
3. The Equivalent Production Units may be different for material and labour based on the %
level of completion given.
4. For variance calculation, Equivalent units used will always be Equivalent units of CY. But
for valuation of WIP, Equivalent units used will be either of only CY (FIFO method) or of
CY+Opening (WAM).
5. Format for Equivalent Units of CY (Used for Variance Data Table, and for FIFO Valuation):
∴ Equi Units
6. Format for Equivalent Units of CY + Opening (Used only for WAM Valuation):
Q.12. WIP
GFE Associates undertake to prepare Property Tax returns. They use the weighted average
method and actual costs for financial reporting purpose. However, for internal reporting, they
use a standard cost system. The standards, on equivalent performance, have been
established as follows:
Labour per return 10 hrs. @ Rs 30 per hour
Overhead per return 10 hrs. @ Rs 15 per hour
For June 2012 performance, budgeted overhead is Rs108,000 for the standard labour hours
allowed.
The following additional information pertains to the month of June 2012:
June 1 Returns in process (25% complete) 180 Nos.
Returns started in Jun 820 Nos.
June 30 Returns in process (80% complete) 200 Nos.
Cost Data
June 1 Returns in process:
Labour Rs 16,000
Overheads 8,000
June 1 to 30 Labour (4,000 hrs.) 2,00,000
Overheads 1,00,000
You are required to compute:
(a) The labour rate Variance, labour efficiency variance, overhead volume and overhead
expenditure variance.
(b) For each cost element, equivalent units of performance and actual cost per equi. unit.
(c) Actual cost of returns in process on June 30
(d) The standard cost per return, and
Actual P&L:
Account Qty./ Hours Rate / Price (Rs) Actual Value (Rs)
Sales 9,600 units [Bal Fig] ₹7,87,200
Direct Materials 49,600 Kg ₹8.2/Kg ₹4,06,720
Direct Labour 18,000 Hrs ₹6.4/Hr ₹1,15,200
Fixed Overheads - - ₹77,200
Total Costs ₹5,99,120
Profit [Given] ₹1,88,080
COMPARISON:
Q.13. →
Q.14. →
The other particulars furnished from the records of the company are:
Standard machine hours for the year 11,500
Closing balance in the Production Overhead Control Account ₹18,00,000
Fixed overhead rate per hour ₹125
Variable overhead rate per hour ₹80
Required: COMPUTE the following by considering the additional information also:
(i) Actual machine hours (ii) Budgeted machine hours
(iii) Total Fixed Production Overhead amount (iv) Applied Production Overhead amount
Additional Information
Expenditure variance was computed totally for fixed and variable overheads.
Volume variance is applicable to fixed overhead only.
Efficiency variance is applicable only to variable overhead and fixed overhead efficiency
variance was already included in volume variance. [Nov 18 Exam (10 Marks)]
SOLUTION:
G. OTHER ADJUSTMENTS
PLANNING & OPERATING VARIANCES:
1. This is calculated only when there is any revision in the standards, i.e. change in standard
but which is not controllable. Eg. Increase in market prices, or increase in quantity
consumed due to no fault of the company.
2. In such case we need to separate the variance which is not due to fault of the company,
rather it is due to external factors, thus it is not controllable. These variances are called
“Planning Variance” (Eg. Market Size Variance).
3. The balance variance left after separating Planning Variance is called as Operating
Variance. These are the variances due to operations of the company.
4. Calculation:
Traditional Variance = Std – Act
Planning Variance = Std – Revised Std. Operating Variance = Revised Std – Act
5. Analysis:
Planning Variance v/s Operating Variances must be analyzed in each such question.
Planning Variance indicate the variance which is not controllable, company performance
will be measured only based on Operating Variances. Analyzing Traditional Variances will
give a wrong idea as it might show lesser variance if Planning & Operating Variances get
off-set. Or sometimes it might show excess variance if Planning & Operating Variances
add up. You need to explain for each question that what is the problem if company uses
Traditional Variances for performance measurement and what is the benefit if the
company separates Planning & Operating Variances.
6. Generally Planning Variances are always uncontrollable, however, in some cases,
Planning Variances might be further classified as controllable and uncontrollable. This
happens if any of the change in market price was controllable by management decisions.
(Refer Q ____).
(iii) Analysis: Traditional variance analysis is applied based on the assumption that whole
of the variance is due to operational deficiencies and the planning associated with setting the
original standard is perfectly correct. But this assumption is not practical. When the conditions
are volatile and dynamic, traditional variances need to be analysed into planning and
operational variances. Planning variances try to explain the extent to which the original
standard needs to be adjusted to reflect changes in operating conditions between the current
situation and that imagined when the standard was originally derived. Planning variances are
generally not controllable and may need to revise to cater the changes due to environmental/
technological changes at a later stage. In certain situation planning variances can be
considered controllable as well. Whereas operational variances explain the extent to which
adjusted standards have been achieved. Operational variances are calculated after the
planning variances have been established and are thus a realistic way of assessing
performance. So, it Indicates a reality check of traditional variance analysis.
In PTKLL, as per traditional approach total variances are - ₹2,730 (A), out of which - ₹855
(A) accounts for total operational variance and - ₹1,875 (A) is for total planning variance. It is
necessary to analyse planning variances further. The planning variance of - ₹1,875 (A) can
be divided into an uncontrollable variance of - ₹1,250 (A) and a controllable variance of -
₹625 (A). Similarly, total operational variance can be sub classified as adverse price variance
of - ₹2,430 (A) and adverse usage variance of - ₹300 (A). This analysis gives a clearer
indication of the inefficiency of the purchasing function by the concerned department.
Performance of the staff of the purchasing department should be evaluated/rewarded/ based
on variances which are controllable. If an adverse uncontrollable variance of - ₹1,250 (A) is
reported in the performance reports this is likely to lead to dysfunctional motivation effects to
the purchase department.
(iv) Analysis: In today’s cutthroat competition managers must react quickly and accurately
to the changes in technology, price fluctuation, consumer tastes, laws and regulations,
economic conditions, political conditions, and international conditions etc. which are changing
rapidly and dramatically. Accordingly, management accountant should be able to provide
necessary inputs by a proper analysis of the things that pertains to his/her area like effect of
changes in price. The unique features of advanced variance analysis are that, it considers
different market conditions and changes in the dynamic environment.
Advanced variances classify variances into controllable and uncontrollable variances and
helps the management to find out reasons for adverse variances so that corrective action can
be taken. Similarly, if any adverse variances have arrived, because of changes in the market
condition like inflation, it has to be differentiated from the other variances.
PTKLL is a type of organization where management of performance can be done only through
advanced variance analysis. Advanced variance analysis here shows that it has adverse
planning variance as well as adverse operational variance. Further, the emergence of
controllable and uncontrollable variances makes it a perfect case of advance variance
analysis. In PTKLL, sharp price changes which lead to the choice of expensive alternative
and efficiency of purchase department need to be analyzed, reported, and dealt separately
by the joint effort of the management accountant and the top management. Hence, advanced
variance analysis in PTKLL is an absolute necessity.
G. OTHER ADJUSTMENTS
BUDGET RATIOS:
INVESTIGATION OF VARIANCES:
1. Conducting investigation will help to reduce the Cost of Correction when something goes
wrong. It will not reduce the chances of things going wrong, but it will just help to reduce
the cost of correction after it goes wrong, because company will be better prepared to
face that situation now.
2. Question will be to decide whether to do investigation or not. It is decided by comparing
Total Cost with Investigation v/s Total Cost without Investigation
3. Total Cost with Investigation:
Cost of Investigation
(+) Average Cost of Correction [= Cost of Correction × Probability of things going wrong]
4. Total Cost without Investigation:
Average Cost of Correction [= Cost of Correction × Probability of things going wrong]
LEARNING CURVE EFFECT:
1. It is a theory which says that when workers perform same kind of work repeatedly again
and again, then due to experience, they learn. They learn to do that work faster, thereby
reducing the time taken for each additional unit produced.
2. It is measured in terms of a Learning Rate. Eg. A Learning Rate of 80% means that every
time when Units become double, then the Average Time p.u. becomes 80% of previous.
Please note that this applies to Average Time p.u. of all these units, it does not apply to
every next unit.
3. In variance calculation this concept is used to calculate the Standard Time required for
Actual Production.
4. Calculation: y a x b . Where, y = Average Time p.u., & x = Units,
5. Learning generally stops after certain units, thus, this formula is applied only upto that
number of units. After that, each unit produced takes same time as the time taken for only
that last unit.
Step-1: Calculate Avg Time p.u. for Last Unit and Total Time for that,
Step-2: Calculate Avg Time p.u. for 2nd Last Unit and Total Time for that,
Step-3: Time taken for Last 1 Unit = Step 1 – Step 2.
Eg: Learning Rate 80% means - when units become double, then Avg Hrs p.u. becomes 80%
Note: This method of calculation applies only until learning continues, After some units, when
the learning stops, then the time taken for each of remaining unit is equal to the time taken
by the last unit when learning stopped.
SOLUTION:
G. OTHER ADJUSTMENTS
ACCOUNTING FOR VARIANCES:
1. Purpose: to show Variances separately in P&L like this:
Particulars Dr. (₹) Particulars Cr. (₹)
COS (Std) Sales
Variances (Adv)
∴ Profit
PARTIAL PLAN SINGLE PLAN
2. All variances are removed together at the end Variances are removed as and when
of the year, in WIP account. incurred (at source), in the respective A/Cs.
Eg: MPV is recorded at the time of Purch.,
∴ Purch. Debit in SLC A/c @ SP
MUV is recorded at time of Consumption. ∴
Consn taken to WIP A/c is @ SP
3. Eg: if MPV = -10, and MUV = -20:
→ SLC Dr. 120
→ SLC Dr. 130
MPV Dr. 10
To GLC 130
To GLC 130
------------ & ------------ ------------ & ------------
→ WIP Dr. 100
→ WIP Dr. 130
MUV Dr. 20
To SLC 130
To SLC 120
4. All costs debit in control accounts are actual All costs debit in control accounts are @ SP
5. All costs taken to WIP A/c are act. (even OH) All costs taken to WIP are @ SP & SQ
6. All variances are adjusted in the WIP A/c. No more variances need be adjusted in
(MPV is normal MPV) WIP A/c.
7. ∴ Closing RM is @ AP ∴ Closing RM is @ SP
8. All transfers from WIP to FG and further are always at Standard Cost.
9. WIP Stock and FG Stock are always at Standard Cost.
FOR 1 UNITS FOR 380 EQ. UNITS FOR 380 EQ. UNITS
LAB 2.5 4 10 950 4 3800 925 4.4 4070
OH Budget Standard Actual
OH (Rs) 2,000 1900 2100
Units 400 380 380
Hours 1,000 950 925
Variance Calculations:
Partial Plan Single Plan
(Clg Mat is valued by FIFO) (Clg Mat is valued at SP)
Pur: 500Kg @ ₹7 = ₹3,500
(+) Opg Mat: 400Kg @ ₹6 = ₹2,400
-
(–) Clg Mat: 450Kg @ ₹7 = ₹3,150
∴ Consn: 450Kg @ ₹? = ₹2,750
∴ AP of Consumption = ₹6.1111/Kg AP of Purchase = ₹7/Kg
MPV (Normal) = AQ Cons (SP – AP) MPV (On Purch) = AQ Purch (SP – AP)
= 450 (6 – 6.1111) = 500 (4 – 7)
= - ₹50 (A) = - ₹500 (A)
Answers to other Cost Variances:
MAT: MUV = -300; LAB: LRV = -370; LTV = +100; OH: Bud = -100; Vol = -100
Accounting:
A. Partial Plan Method: Stores Ledger Control A/c (SLC)
Particulars Dr (Rs) Particulars Cr (Rs)
Opg Mat. 2,400 WIP [Consumed] 2,750
GLC [Purchase] 3,500 Clg Mat. [450Kg @ ₹7] 3,150
WIP A/c
Particulars Dr (Rs) Particulars Cr (Rs)
SLC 2,750 MPV (Normal) 50
Wages 4,070 MUV 300
OH 2,100 LRV 370
LTV 100 OHBV 100
OHVV 100
FG [Completed] [@ Std] 7,560
(360 Units @ ₹21)