FINAL EXAMINATION

ACADEMIC YEAR 2021 – 2022 / 2nd SEMESTER

SUBJECT: RESEARCH METHOD
DATE: 13 MAY 2022
TIME: 9.00 – 11.00 AM
LECTURER: ADI SAPTARI, PhD
STUDY PROGRAM : INDUSTRIAL ENGINEERING (MORNING)

Instructions to Students

1. This examination consists of 4 pages and 3 question(s).

2. Time allowed for this examination is 2.0 hour(s).
3. Sanctions will be given to those students who are not following the examination rules.
4. All answers to be written in answer sheet you provided. The number to the corresponding question must
be written correctly.
5. This is an opened note examination.
6. Students are allowed to use calculator and statistical computer software.
7. Students are allowed to use any dictionary.
8. Students need to turn-off any communication devices.
9. Students are not allowed to share the answer, nor can communicate with each other while the
examination is going on.
10. Submit the answer to G-class.
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Questions

1) You want to do research on the effect of COVID-19 to the effectiveness of teaching and learning. Two
method of teaching were tested Off-line learning (Study in Campus, SIC) compare to On-Line Learning (Study
From Home, SFH) for Bachelor degree (S1) in Bekasi area. In order to do research, you should:
a. Define the problem statement of this research (you may use any evidence from sources).
(5 marks)
b. Determine your TWO (2) objectives of research.
(5 marks)
c. Develop TWO (2) hypothesis testing and the alternative (2 for H0 and Two H1) for this research
(10 marks)
d. Assuming there are 500,000 students in the population and a sample of 200 is desired. What
kind of sample method you need to do? And Explain why you choose this sampling method.
(5 marks)
e. If we want to do sampling in (d), show the technically step by step to do sampling from no 1 to
all 200 samples.

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 (5 marks)
2. The Southwest Airline Case Study

What does it take to make money from a Business? To be successful in the aviation industry, it comes down
to one thing: efficiency. They want their customer to satisfy with their services. Southwest is the best
airlines, it has been several years as the best service airline in US. It consistently punctual, get few
complaints from customers, and make sure the luggage arrives back safely in the hands of the owner. Also,
airlines generally try to get the most out of the money spent from their customers. Southwest offered three
segments of classes in the airline: First Class, Business Class and Economic class. The passenger of each class
in percentage like 20%, 30% and 50%. Southwest use computers and algorithms to calculate ticket prices
and when customers are willing to pay money for tickets. They offer "frills" and options for customers to
spend more money. For example, there is option of paying extra to get on the plane earlier. Meals are
usually served on board. So how do they find success?

a) Determine your TWO (2) objectives of research

(5 marks)

b) If you want to research the success of Southwest Airline. You want to know how far consumers satisfy
with Southwest services. Determine what you want to study (Dependent Variable = DV), and state at
least FOUR (4) independent variables (IV) and explain why you consider those variables.

(10 Marks)

c) If you wish to examine the above, what method of data collection would be appropriate? Explain.

(5 Marks)

d) Determine the method of sampling chosen and explain why.

(4 marks)

e) If we want to do sampling in (d), show the technically step by step to get the samples.

(6 Marks)

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3. An experiment of human factor has been done on testing which of the design of jig is better. Data
below shows the TIME of the Operator in doing an assembly of electronic equipment. It shows two
type of jig i.e. TRIAGLE AND SQUARE. Each design is done using No Flip and Flip technique.

No Triangle Square
exp No Flip Flip No Flip Flip
1 30.34 27.37 28.18 24.64
2 30.34 27.37 28.18 24.64
3 30.34 27.37 28.18 24.64
4 28.73 29.81 28.18 24.64
5 28.73 29.81 29.66 27.87
6 28.73 29.81 29.66 27.87
7 29.08 26.33 29.66 27.87
8 29.08 26.33 29.66 27.87
9 29.08 26.33 26.75 25.23
10 29.85 27.05 26.75 25.23
11 29.85 27.05 26.75 25.23
12 29.85 27.05 26.75 25.23
13 28.00 26.98 26.95 25.84
14 28.00 26.98 26.95 25.84
15 28.00 26.98 26.95 25.84
16 29.55 29.19 26.95 25.84
17 29.55 29.19 27.93 23.37
18 29.55 29.19 27.93 23.37
19 26.03 27.31 27.93 23.37
20 26.03 27.31 27.93 23.37
21 26.03 27.31 26.72 24.55
22 27.53 26.96 26.72 24.55
23 27.53 26.96 26.72 24.55
24 27.53 26.96 26.72 24.55
25 30.40 26.40 24.04 27.04
26 30.40 26.40 24.04 27.04
27 30.40 26.40 24.04 27.04
28 29.08 28.72 24.04 27.04
29 29.08 28.72 25.21 24.87
30 29.08 28.72 25.21 24.87
31 28.98 26.45 25.21 24.87
32 28.98 26.45 25.21 24.87

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 33 28.98 26.45 26.00 23.19
34 27.92 25.40 26.00 23.19
35 27.92 25.40 26.00 23.19
36 27.92 25.40 26.00 23.19

a. Measure the central Tendency for Time Triangle-No Flip and Triangle Flip : Mode, Median, and
Mean. What would the data look like? skewed (left or Right)?

(6 marks)
b. Measure the Dispersion of Data for Square No Flip and Square Flip: Range, Standard deviation and
variance. Explain the number.

(6 marks)
c. Find the 25%, 50%, and 75% Percentile for Time Triangle-No Flip and Square Flip. Explain the
meaning of the number.
(6 marks)
d. Test for the Hypothesis whether the Mean Time of Triangle-Flip and Square Flip are they equal?
(5 marks)
e. Test for the Hypothesis whether the Mean Time of Triangle-No Flip and Square No Flip are equal?
(5 marks)
f. Regression method
i. Find the correlation r for Triangle-No Flip and Triangle Flip. what you can conclude?
(4 marks)
ii. Find the Simple Regression Equation for time Triangle-No Flip and Triangle Flip VS operator.
Explain the EQUATION you got.
(8marks)

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