Be Sure To Read This Manual Before Use: Notes On Usage SHV39

Be sure to read this manual before use
SHV39
Notes on Usage
In this manual, the “AQUOS R SHV39” is abbreviated as the “SHV39” or the

“product”.
In this manual, “au Nano IC Card 04” is abbreviated as “au IC Card”.
In this manual, “microSD™ memory card (commercially available)”,
“microSDHC™ memory card (commercially available)” and “microSDXC™
memory card (commercially available)” are abbreviated as “microSD
memory card” or “microSD”.
For illustrations and descriptions in this manual, refer to “Basic Manual”
available on the au homepage and on the product.
July 2017, 1st Edition

Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
Using the Product
Before using the product, be sure to read the “Safety Precautions” for proper
use.
If you think the product may be malfunctioning, carry out “トラブル診断”
(Trouble diagnostics).
On the home screen → “App list screen” → [Support] → [故障紛失サポー
ト] (Repair and Delivery Service) → [トラブル診断] (Trouble diagnostics)
Also, check symptoms through “トラブル診断” (Trouble diagnostics) on the au
homepage below.
(https://www.au.com/trouble-check/)
• Communication is not possible even inside the service area in places where
the signal does not reach (e.g. tunnels and basements). Also,
communication may not be possible in poor reception areas. Communication
may be interrupted if you move into a poor reception areas during
communications.
• Since this product uses radio waves, the possibility of communication
intercepts by third parties cannot be eliminated. (Though the LTE/WiMAX 2+/
UMTS/GSM system has highly secure confidential communication features.)
• VoLTE (LTE network) by au is used when connecting with organizations that
receive emergency call within Japan. You cannot connect using 3G
(circuit-switched network).
• The product is compatible with au World Service. Each network service in
this manual varies depending on the area and service content.
• Since the product is a radio station under the Radio Law, you may be asked
to temporarily submit the product for inspection in accordance with the
Radio Law.
• The IMEI information of your cell phone is automatically sent to KDDI
CORPORATION for maintenance and monitoring operational status of your
cell phone.
• If you are using the product overseas, check the relevant laws and
regulations of the country/region you visit in advance.
• The Company is not liable for any damages arising from earthquakes,
lightning, storms, floods or other natural disasters, as well as fires, actions
by third parties, other accidents, intentional or mistaken operation by the
customer, or use under other unusual conditions outside the responsibility of
the Company.
-1-
• The Company is not liable for any incidental damages (change/
disappearance of saved content, loss of business income, disruption of
business, etc.) arising from use of or inability to use the product.
• The Company is not liable for any damages arising from failure to observe
the described content of this manual.
• The Company is not liable for any damages arising, for example, from
malfunction caused by combination with connected devices or software not
related to the Company.
• Captured image data or downloaded data may sometimes be altered or lost
due to faults, repair or other handling of the product. The Company is not
liable for any damage or lost income resulting from recovery of these data.
• It is recommended you keep a copy of important data on your PC's hard
disk, etc. Whatever the cause of the defect or malfunction may be, the
Company assumes no responsibility for alteration or loss of saved data.
• Contents saved in the product, such as contacts, mails and favorites might
be altered or lost by an accident, fault, repair or mishandling. Be sure to
keep a copy of important contents. Note that the Company assumes no
responsibility for any damages or lost profits resulting from altered or lost
contents.
• Note that content data (both charged or free content) saved on the product
cannot be returned to the customer when the product is replaced for repair
of a fault, for example.
• The product uses liquid crystal for its display. The display response speed
may become slow when the ambient temperature is low, which is due to the
property of liquid crystal and not a malfunction. The display response speed
will return to normal at room temperature.
• Although the display used on the product is made using high-precision
technology, some pixels (dots) might be lit or out at all times. This is not a
malfunction.
• You are recommended to store copies of individual data such as still
pictures/videos you took and music in your PC by sending each file as mail
attachment, etc. Note, however, that you may not be able to make copies of
some copyrighted data even by the above-mentioned means.
• Do not discard together with regular trash. Please cooperate in the collection
of the product (including optional accessories) when it is no longer needed
to protect the environment and effectively use resources. Old products are
collected at au shops and other places.
-2-
* “The Company”as appears in this manual refers to the following companies:
Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
■ ROBOQUL
• ROBOQUL is only for domestic use.
Customer is responsible for use of ROBOQUL overseas.
Since use of ROBOQUL oversea may violate the relevant laws of the country/
region you visit, confirm them in advance.
◎ Reproduction of the content of this manual in part or in whole is

prohibited.
◎ The content of this manual is subject to change without notice.
◎ Every effort has been made in the preparation of this manual. Should you
notice any unclear points, omissions, etc., feel free to contact us.
-3-
Safety Precautions (Observe Strictly)
■ Before using the product, thoroughly read these safety
precautions for proper use. After reading, store the precautions
in a safe place.
■ These precautions contain information intended to prevent injury
to the user and to surrounding people, as well as damage to
property, and must be observed at all times.
■ The following symbols indicate the different degrees of injury or
damage that may occur if information provided is not observed
and the product is used improperly.
This symbol indicates that “death or

DANGER serious injury*1 may directly and
immediately result from improper use”.
This symbol indicates that “death or

WARNING serious injury*1 may result from
improper use”.
This symbol indicates that “minor

CAUTION injury*2 and/or physical damage*3 may
result from improper use”.
*1 Serious injury: This refers to loss of sight, injury, burns (high- and low-temperature),
electric shock, broken bones, injuries with residual aftereffects from
poisoning, etc., and injuries requiring hospital admission for
treatment or long-term hospital attendance as an outpatient.
*2 Minor injury: This refers to injuries, burns (high- and low-temperature), electric
shock, etc. that do not require hospital admission for treatment or
long-term hospital attendance as an outpatient.
*3 Physical damage: This refers to extended damage to buildings, furniture, livestock,
pets, etc.
-4-
■ Explanation of Prohibited or Enforcement Symbols
Indicates that handling

Indicates an action that
with wet hands is not
is not allowed. Wet hands
Prohibited allowed.
prohibited
Indicates that
Indicates that
instructions specified
disassembly is not
Disassembly are compulsory (must
allowed. Instruction
prohibited be followed).
Indicates that use in a
place where the Indicates that the power
product is likely to get plug must be
Wetting wet or allowing the Disconnect disconnected from the
with water plug from
prohibited product to get wet is power outlet power outlet.
not allowed.
■ Precautions Common to the Main Unit, Charger, au IC

Card, Peripheral Devices
DANGER
Do not use, store or leave the equipment in locations subject
to high temperatures or accumulation of heat (near a fire or
Prohibited heating unit, in a kotatsu or bedding, under direct sunlight,
inside a vehicle on a hot day, etc.).
May cause fires, burns, injury, electric shock, etc.
Do not place the equipment inside cooking appliances such
as microwave ovens and induction cookers or high pressure
Prohibited vessels such as pressure cookers, or near them.
-5-
Do not sprinkle sand, soil or dirt on the equipment or put the
equipment directly on it. Also, do not touch the equipment
Prohibited when sand etc. is adhering to your hand.
Refer to the following for details on waterproofness/
dustproofness.
zP.31 “Notes on Waterproof and Dustproof Properties”
Do not charge the equipment while it is wet with liquids such
as water (drinking water, sweat, seawater, pet urine, etc.).
Prohibited May cause fires, burns, injury, electric shock, etc.
Refer to the following for details on waterproofness.
Do not press the equipment strongly or broken it. Especially
when carrying the equipment in your pocket, do not allow it to
Prohibited be hit with or nipped in objects.
May cause fires, burns, injury, etc. because of damage of the
internal battery.
※Take particular care with the followings
• Sitting or squatting down while putting the equipment in your
pocket of trousers or skirt
• Allow the equipment to be nipped in the door or vehicular door
while putting the equipment in your pocket of outerwear
• Stepping on the equipment while it is placed on a soft object
such as the sofa or bedding, or floor
Do not attempt to disassemble or modify the equipment.

Disassembly May cause fires, burns, injury, electric shock, etc.
prohibited
Do not get the equipment wet with liquids such as water

(drinking water, sweat, seawater, pet urine, etc.).
Wetting May cause fires, burns, injury, electric shock, etc.
with water Refer to the following for details on waterproofness.
prohibited
-6-
Do not allow liquids such as water (drinking water, sweat,
seawater, pet urine, etc.) to get inside the charging jack or
Wetting external connection jack.
with water May cause fires, burns, injury, electric shock, etc.
prohibited
Refer to the following for details on waterproofness.
Use only optional parts specified by au.

May cause fires, burns, injury, electric shock, etc. if you use a
Instruction device other than specified one.
WARNING
Do not subject the equipment to strong force, impacts or
vibration such as letting it fall, stepping on it or throwing it.
Do not allow conductive materials (such as metal objects and

pencil lead) to come into contact with the charging jack or
Prohibited external connection jack or dust to get inside it.
Do not cover or wrap the equipment with bedding etc. when

using or charging.
Prohibited May cause fires, burns, etc.
If charging is not completed after the specified charging time,

stop charging.
Instruction May cause fires, burns, injury, etc. because of overcharging.
-7-
Be sure to turn off the product and not to charge the battery
in locations where flammable gas may be generated such as
Instruction gas stations and where dust is generated.
May cause explosions, fires etc. if using the equipment in location
where flammable gas etc. is generated.
To use Osaifu-Keitai® in locations such as gas stations, be sure to
turn off the power in advance. (If NFC/Osaifu-Keitai lock is set,
disable the lock before turning off the power.)
If any trouble such as an unusual odor, unusual noise,
smoking, overheating, discoloration or deformation is found
Instruction during use, charge or storage, follow the instructions below.
• Unplug the power plug from the outlet.
• Turn off the product.
May cause fires, burns, injury, electric shock, etc. if you do not
follow the instructions above.
CAUTION
Do not use a damaged equipment.
May cause fires, burns, injury, etc.
Prohibited
Do not leave the equipment on unstable surfaces, such as on

a wobbly table or sloped surface. Be very careful while the
Prohibited vibrator is set.
May fall and cause injury etc.
Do not use or store the equipment in locations that are

subject to humidity, dust or high temperatures.
Prohibited May cause fires, burns, electric shock, etc.
Refer to the following for details on waterproofness/
dustproofness.
-8-
If being used by a child, have a guardian teach him/her the
proper handling procedures and do not have him/her use it
Prohibited improperly.
May cause injury etc.
Do not place the equipment where the young children can

reach it.
Prohibited A young child may swallow the equipment, or suffer injury, electric
shock, etc.
Be careful when using the product continuously for a long

time or charging because it may become warm. Also, be
Instruction careful not to touch it unintentionally for a long time when
you fall asleep etc.
The product or specified charger (sold separately) may become
warm when using an application, a call, data communication,
watching TV or video, etc. for a long time or charging. Directly
touching a warmed part for a long time may cause redness,
itching, rashes, low-temperature burns, etc. on your skin
depending on your constitution or health condition.
■ Main Unit
DANGER
Do not throw the product into a fire or heat it.
Prohibited
Do not apply excessive force on the product such as

puncturing it with a nail (sharp object), hitting it with a
Prohibited hammer (hard object) or stepping on it.
-9-
If the substance etc. inside the product comes into contact
with your eyes or mouth, immediately rinse the contacted
Instruction area with clean water. Then seek prompt medical treatment.
May result in loss of eyesight, sick, etc. because of the substance
etc. inside the product.
WARNING
Do not point the illuminated light directly at someone's eyes.
Especially when you use it for young children, keep sufficient
Prohibited distance from them.
Do not use Mobile light near people's faces. Eyesight may be
temporarily affected leading to accidents etc.
Do not illuminate or emit the mobile light at anyone driving a

car or other vehicles.
Prohibited May prevent a driver from driving safely and cause a traffic
accident etc.
Do not watch the screen which is flashing repeatedly for a

long time.
Prohibited May cause spasm or loss of consciousness.
Do not allow water or other liquids (drinking water, sweat,

seawater, pet urine, etc.), metal, flammable material or other
Prohibited foreign object to enter the au IC Card/microSD memory card
tray slot on the product.
Also, do not mistake the slot place and direction of the au
Nano IC Card 04 or microSD memory card.
Do not expose the camera lens to direct sunlight etc. for an

extended period.
Prohibited May cause fires, burns, injury etc. because of the light-collecting
mechanism of the lens.
- 10 -
Turn off the product or set it to Airplane mode before going
aboard an airplane.
Instruction Since using the product on airplanes is restricted, follow the
instructions given by the respective airlines.
Failure to do so might affect an airplane's electronic
instrumentation because of signals.
If you commit a prohibited act while using the product on an
airplane, you may be punished by law.
Follow the instructions given by the respective medical

institution regarding the use of the product in a hospital.
Instruction Turn off the product in areas where the use of cell phones is
prohibited.
Failure to do so might cause interference with the operation of
electronic devices and electronic medical devices because of
signals.
Keep the product away from the ears during a call in which
hands-free is set, while the ringtone is ringing loudly, during
Instruction stand-by, etc.
When you attach the earphone/microphone etc. to the product
to play games, video/music, etc., do not make the volume too
loud.
During a call in which hands-free is set, loud sounds are being
emitted from the product.
Even during stand-by, the ringtone or alarm sound may activate
suddenly.
Hearing loud sounds for a long time may damage your hearing
such as difficulty in hearing.
Also, excessively high volume prevent you from hearing ambient
sounds and cause an accident.
If you have a weak heart, take extra precautions when setting

functions such as the vibrator and ringtone volume for
Instruction incoming calls.
You may be startled at the sudden vibrator and ringing for
incoming calls and may have harmful effects on your heart.
- 11 -
If you are using electronic medical equipment etc., contact
the respective manufacturer or dealer to check whether the
Instruction operation of the equipment is affected by signals.
May interfere with the operation of electronic medical equipment
etc. because of signals.
Turn off the product near high-precision electronic devices or

devices that use weak electronic signals.
Instruction May interfere with the operation of electronic devices because of
signals.
※Take particular care with the following devices
Hearing aids, implanted cardiac pacemakers, implanted
cardioverter-defibrillators, other electronic medical equipment,
other equipment controlled by electronic signals, etc. If you use
an implanted cardiac pacemaker, implanted cardioverter-
defibrillator or other electronic medical equipment, contact the
respective manufacturer or dealer to check whether the operation
of the equipment is affected by signals.
If the display part or camera lens is damaged, be careful of

broken glass and the exposed inside of the product.
Instruction May cause burns, injury, electric shock, etc. if you touch the
broken or exposed parts.
If the internal battery leaks or emits an unusual odor,

immediately stop using the product and move it away from
Instruction any naked flames or fire.
The battery fluid is flammable and could ignite, causing a fire,
explosion, etc.
Do not allow a pet etc. to bite the product.

May cause fires, burns, injury, etc. because of catching fire,
Instruction exploding, overheating or leaking of the internal battery.
- 12 -
CAUTION
For using a motion sensor and geomagnetic sensor, check
the safety around, hold the product and do not swing it more
Prohibited than necessary.
May cause an accident such as injury.
If the display is broken and the internal substance etc. then

leaks, do not get it on your skin (face, hands, etc.), clothes,
Prohibited etc.
May result in damage your eyes or skin.
If the internal substance etc. comes into contact with your eyes,
mouth, skin or clothes, immediately rinse the contacted area with
clean water.
Also, if it comes into contact with your eyes or mouth, seek
medical treatment immediately after rinsing the contacted area.
Do not dispose of the product in ordinary garbage.

May cause fires, burns, injury, etc. Also, may damage to the
Prohibited environment. Take the unnecessary product to a sales outlet such
as an au shop or follow the instructions by a local institution that
handles used products.
If the substance etc. inside the internal battery leaks, do not

get the liquid on your skin (face, hands, etc.), clothes, etc.
Prohibited May result in damage your eyes or skin.
If the internal substance etc. comes into contact with your eyes,
mouth, skin or clothes, immediately rinse the contacted area with
clean water.
Also, if it comes into contact with your eyes or mouth, seek
medical treatment immediately after rinsing the contacted area.
When removing the au IC Card and microSD memory

card, be careful with the tip of the SIM eject tool (sample) not
Prohibited to injure any part of your body such as fingers.
May cause injury etc. if you touch the tip of the SIM eject tool
(sample).
- 13 -
If you use the product in a vehicle, contact the vehicle
manufacturer or dealer to check whether the operation of the
Instruction vehicle is affected by signals.
May interfere with the operation of electronic equipment because
of signals in some vehicle models. In this case, stop using the
product.
If any trouble on your skin is occurs due to using the product,

immediately stop using it and seek medical treatment. Use of
Instruction the product may cause itching, rashes, eczema, etc.
depending on your constitution or health condition.
For details on materials of each part, refer to “Material List”
(zP.21).
Make sure that there is no metal (a blade of cutter, staple, etc.)

on the product because the earpiece (receiver), speaker and
Instruction out camera section contain parts that generate magnetic
waves.
May cause injury etc. because of the adhered object.
Look at the display in a well-lit place, keeping a certain

distance.
Instruction Eyesight may be weakened etc. if you look at it in a dark place or
closely.
■ Charger
WARNING
Do not use if the cord of the specified charger (sold
separately) is damaged.
Never use the specified charger (sold separately) or

ROBOQUL in humid locations such as a bathroom.
- 14 -
Do not touch the specified charger (sold separately) if you
hear thunder.
Prohibited May cause electric shock etc.
Do not short-circuit the charging jack when connected to an

outlet. Also, do not allow any part of your body (hands,
Prohibited fingers, etc.) to come into contact with the charging jack.
May cause fires, burns, electric shock, etc.
Do not place heavy objects on the cord of the specified charger

(sold separately) or apply excessive force on it such as pulling it.
When plugging/unplugging the specified charger (sold

separately) into/from the outlet, do not allow metallic objects
Prohibited to come into contact with the prongs of the plug.
Do not connect the voltage converter for overseas travel

(travel converter) to the specified charger (sold separately).
Prohibited May catch fire, or cause overheat, electric shock, etc.
Do not apply excessive force on the connection part with the

specified charger (sold separately) connected to the product.
Do not handle the cord, charging jack or power plug of the

specified charger (sold separately), or ROBOQUL with wet
Wet hands hands.
prohibited May cause fires, burns, electric shock, etc.
Always use the specified power supply and voltage.

When using overseas, use the specified charger (sold
Instruction separately) that is available overseas.
Using the incorrect power supply and voltage may cause fires,
burns, electric shock, etc.
AC adapter: 100V AC (Connect only with a household AC outlet)
AC adapter available overseas: 100 to 240V AC (Connect only
with a household AC outlet)
- 15 -
Wipe off any dust on the power plug.
May cause fires, burns, electric shock, etc. if you use the power
Instruction plug with dust adhering.
Fully plug the specified charger (sold separately) into the

outlet.
Instruction May cause fires, burns, electric shock, etc. if you do not insert it
securely.
Always grasp the body of the adapter when unplugging the power
plug from the outlet. Do not apply excessive force on it such as
Instruction pulling the cord of the specified charger (sold separately).
May cause fires, burns, electric shock, etc. since the cord of the
adapter is damaged by pulling it.
When plugging/unplugging a specified charger (sold

separately) into/from the product, plug/unplug it straightly
Instruction toward the jack to connect, not applying excessive force on it
such as pulling the cord.
plug/unplug it correctly.
If the charging jack is deformed such as bending it,

immediately stop using. Also, do not use the deformed one by
Instruction returning it to the original shape.
May cause fires, burns, injury, electric shock, etc. because of
short circuit of it.
Unplug the power plug of the specified charger (sold

separately) from the outlet when not using.
Disconnect May cause fires, burns, electric shock, etc. if you leave the power
plug from
power outlet plug with it plugged into the outlet.
If water or other liquids (drinking water, sweat, seawater, pet

urine, etc.) are attached on the equipment, immediately
Disconnect remove the power plug from the outlet.
plug from May cause fires, burns, electric shock, etc. because of short
power outlet
circuit by the adhered object.
- 16 -
Always unplug the power plug from the outlet before cleaning
Disconnect
the equipment.
plug from May cause fires, burns, electric shock, etc. if you do not unplug it.
power outlet
CAUTION
Do not touch the specified charger (sold separately) for a long
time when connected to an outlet.
Prohibited May cause burns etc.
If any trouble on your skin occurs due to using the specified

charger (sold separately) or ROBOQUL, immediately stop
Instruction using it and seek medical treatment. Use of the product may
cause itching, rashes, eczema, etc. depending on your
constitution or health condition.
For details on materials of ROBOQUL, refer to “Material List”
(zP.21).
■ au IC Card
CAUTION
Be careful with the cutting surface not to injure any part of
your body such as fingers when handling the au IC Card.
Instruction May cause injury etc. because the cutting surface may be sharp.
Be careful when attaching/removing the au IC Card.

May injure your hand or finger.
Instruction
- 17 -
■ SHARP TV antenna cable 02
DANGER
Strictly observe manufacturer warning and caution indications
for your earphones and peripheral equipment, and use
Instruction according to descriptions in user manuals.
WARNING
If any trouble such as an unusual odor, unusual noise,
smoking, overheating, discoloration or deformation is found
Instruction during use, charge or storage, follow the instructions below.
• Unplug the SHARP TV antenna cable 02 from the product.
follow the instructions above.
When unplugging the SHARP TV antenna cable 02 from the

product, hold the connector and unplug it, not applying
Instruction excessive force on it such as pulling it.
May cause fires, burns, electric shock, etc. since the cord of the
adapter is damaged by pulling it.
Do not touch the SHARP TV antenna cable 02 if you hear

thunder.
Prohibited May cause electric shock etc.
Do not place heavy objects on the SHARP TV antenna cable

02 or apply excessive force on it such as pulling it.
When plugging/unplugging the SHARP TV antenna cable 02

into/from the product, do not allow metallic objects to come
Prohibited into contact with it.
- 18 -
Do not handle the SHARP TV antenna cable 02 and earphone/
microphone jack with wet hands.
Wet hands May cause fires, burns, electric shock, etc.
prohibited
The SHARP TV antenna cable 02 is not waterproof/dustproof.

Never use in places subject to attach foreign objects such as
Wetting liquid or dust or in humid places such as a bathroom.
with water
prohibited May cause overheating, fires, electric shock or injury.
■ SIM Eject Tool (Sample)
WARNING
The tip of the SIM eject tool (sample) is sharp. Do not use it
pointing at yourself or others.
Prohibited May hit you or others around you, resulting in injury or loss of
eyesight.
CAUTION
If any trouble on your skin is occurs, immediately stop using
it and seek medical treatment. Use of the product may cause
Instruction itching, rashes, eczema, etc. depending on your constitution
or health condition.
For details on materials of each part, refer to “Material List”
(zP.21).
Keep the SIM eject tool out of the reach of young children.
May cause suffocation, injury, etc. if a young child may swallow it.
Instruction
- 19 -
■ Use near Medical Instruments and Inside Medical
Facilities
WARNING
If you have electronic medical equipment such as an
implanted cardiac pacemaker or an implanted cardioverter-
Instruction defibrillator, always carry or use your product at least 15 cm
away from your implant.
Electromagnetic signals may have harmful effects on the
operation of the electronic medical equipment.
Patients receiving medical treatment away from a medical

facility (e.g. home treatment) who are using electronic medical
Instruction equipment other than implanted cardiac pacemakers or
implanted cardioverter-defibrillators should consult the
respective manufacturers etc. for information regarding the
effects of signals on the equipment.
Electromagnetic signals may have harmful effects on the
operation of the electronic medical equipment.
If there is any chance that the distance between the product

and a person closest to you may get shorter than 15 cm such
Instruction as when you cannot freely move around, set the product not
to emit radio wave in advance (by setting Airplane mode,
turning the power off, etc.).
Somebody nearby may be equipped with electronic medical
equipment such as an implanted cardiac pacemaker or an
implanted cardioverter-defibrillator. Electromagnetic signals may
have harmful effects on the operation of the electronic medical
equipment.
Follow the instructions given by the respective medical

facilities regarding the use of the product on their premises.
Instruction May have harmful effects on the operation of the electronic
medical equipment because of signals.
- 20 -
■ Material List
■ Main unit (SHV39)
Part Material Surface treatment
Display side (Glass section) Reinforced glass Antifouling
coating
Display side (Protective film PET resin AF coating, Hard
section) coating
Surrounding area of display side PC + ABS resin Hard coating
Back PET resin + PC resin Hard coating
(With glass)
Exterior (Metal section) Aluminum Anodizing
Exterior (Resin section) PBT resin (With None
glass)
Earpiece (Receiver) mesh Polyester resin Water repellent
(Product color: Mercury Black, coating
Light Gold)
Earpiece (Receiver) mesh Polyester resin Aluminum
(Handset color: Zirconia White) coating, Water
repellent coating
Fingerprint sensor Epoxy resin Hard coating
Decoration of fingerprint sensor Aluminum Anodizing
Volume up/down key Aluminum Anodizing
Power key Aluminum Anodizing
Camera panel Reinforced glass AR coating
Decoration of camera Aluminum Anodizing
Mobile light PC resin None
Surrounding area of earphone/ PBT resin (With None
microphone jack glass)
External connection jack (Metal Copper alloy + SUS Gold plating, Ni
section) plating
External connection jack (Resin PA resin None
section)
- 21 -
Surrounding area of external SUS Copper-tin alloy
connection jack plating
au IC Card/microSD memory Aluminum Anodizing
card tray (Exterior section)
au IC Card/microSD memory PA resin (With glass) None
card tray
Hinge of au IC Card/microSD Silicon rubber None
memory card tray
au IC Card/microSD memory Aluminum Anodizing
card tray slot
IMEI tray PET resin None
■ ROBOQUL
Top cabinet (Surface side) ABS resin None
Top cabinet (Product installation ABS resin None
side)
Bottom cabinet ABS resin None
Movable part ABS resin None
Charger's plug (Metal section) SUS Ni plating
Charger's plug (Resin section) LCP resin None
Power connection jack (Metal SUS Ni plating
section)
Power connection jack (Resin PA resin None
section)
Stopper Urethane resin None
Screw Iron Trivalent chromate
plating
Standard nameplate Polyester resin None
Caution sticker PP resin None
- 22 -
Earphone/Microphone jack Elastomer resin None
(Resin section)
Earphone/Microphone jack Ni base, Brass Gold plating
(Metal section)
Cord Elastomer resin None
Plug (Resin section) Elastomer resin, PP None
resin, POM resin
Plug (Metal section) Ni base, Brass Gold plating
■ SIM eject tool (sample)

Main unit SUS None
Handling Precautions
These precautions are provided to prevent product faults and to ensure that
performance can be fully demonstrated. Thoroughly read these precautions to
ensure correct use.
■ Precautions common to the main unit, internal battery, charger,
au IC Card, peripheral devices
● Do not apply excessive force to the product during use. Be sure not to put
the product into a tightly packed bag or place a heavy object on the
product in a bag. Sitting on the product in your pocket might damage the
display or internal circuit board resulting in a malfunction. Keeping an
external device connected to the external connection jack might damage
the connector resulting in a malfunction. Such damage and malfunction are
not covered by the warranty, even if there is no external damage.
- 23 -
● To ensure waterproof/dustproof property (equivalent to IPX5, IPX8 and
IP6X) of the product, use the product with the au IC Card/microSD memory
card tray tightly closed.
Note that the waterproof/dustproof property is not guaranteed in every
usage condition. Do not allow foreign objects such as liquid or dust to get
inside the product or attach foreign objects such as liquid or dust to the
charger or optional accessories. Do not open/close the au IC Card/microSD
memory card tray in the rain or with water drops on the surface of the
product. Doing so might cause water intrusion resulting in internal corrosion.
Malfunctions determined to be caused by water intrusion are not covered
by the warranty.
● Do not use the product in extremely hot, cold or humid places. (Use within an
ambient temperature range of 5°C to 35°C and humidity range of 35% to 85%.)
• Charger
• Peripheral devices
● Do not use the product in extremely hot, cold or humid places. (Use within
an ambient temperature range of 5°C to 35°C and humidity range of 35% to
85%.)
• SHV39
• au IC Card (inserted into the SHV39)
For using the product in a bathroom, refer to “Precautions when using the
product in a bathroom” (zP.35).
● Do not use in places subject to lots of dust or vibration. Doing so might
cause a fault.
● Clean the product with a soft dry cloth (such as the type used for
eyeglasses). Forceful rubbing with a dry cloth may scratch the display. The
display may be stained if splash or smear is left attached to the surface.
Wiping the product using alcohol, thinner, benzene, detergent, glass
cleaner, etc. might erase the printing on the outer casing or cause a fault.
● Use as far away as possible from fixed-line phones, TVs and radios. Use
nearby might affect them.
● The product may become warm while charging or during other operations,
depending on the situation, but this is not abnormal.
● Do not place near corrosive chemicals or in places where corrosive gas is
generated. Doing so might cause a fault.
● Do not use outside when you can hear thunder. Doing so might risk
lightning strikes and electric shock.
- 24 -
● Be sure to use only the specified peripheral devices. Use of other
peripheral devices might cause a fault.
● Do not put the product in a cooking apparatus such as microwave oven or
a pressure vessel. Doing so might cause a fault.
● The customer is not allowed to disassemble, modify or repair the product.
Doing so might cause a fault. Also, modification of the product is in violation
of the Radio Law and/or the Telecommunications Business Law.
● To prevent short-circuiting of the connection jack and earphone/microphone
jack, do not allow your fingers or any other part of your body or conductive
materials (metal, pencil lead, etc.) to come in contact with or enter these
areas. Doing so might cause a fault.
● Disconnect the power plug of the specified charger (sold separately)
immediately if it is wet during charging.
● Do not use product while driving a car or riding a motorbike or bicycle or
while walking. Use of it while driving a car or riding a motorbike is
prohibited by law. Use of a cell phone while riding a bicycle may be
punishable by some regulations.
● Do not use or charge the product in the bag or with it covered by bedding
etc. Doing so might cause a fault.
● When using a charger or external device, insert/remove the connector
straight to/from the jack. Inserting/removing in an incorrect orientation might
cause a fault.
● Do not expose the camera lens to direct sunlight for an extended period.
Doing so might cause a fault.
● Do not use, store or leave the product in places subject to direct sunlight
(e.g.in automobiles), places that get hot, places that get extremely cold,
and in humid or dusty places. Doing so might cause a fault.
● Do not place the product on top of a wobbly table, sloped surface, or other
unstable location. Be careful especially when the product is charging or set
to vibrate. Doing so may allow the product to fall and cause injury etc.
● When charging the product, do not exceed the ratings given for outlets and
wiring by multiple connections etc.
● When the product becomes warm during use, the screen brightness or part
of its functions may be restricted.
- 25 -
■ Main unit
● Since the battery is built into the product, you cannot replace it yourself. For
replacing the battery, contact an au shop or Customer Service Center.
● Do not forcefully press, tap or intentionally subject the display to strong
impact. Doing so might cause scratching or damage.
● Do not forcefully press sharp objects or hard objects against keys or
display surface. Doing so might cause scratching or damage.
● Never use the modified product. Use of a modified device violates the
Radio Law and/or the Telecommunications Business Law.
You can perform the following operations to confirm the unique
authentication and standard marks (including certification/authentication
numbers) for the product.
On the home screen → “App list screen” → [Settings] → [About phone]
→ [Authentication].
The product has acquired the certification of conformity with technical
regulations for the specified radio station based on the Radio Law and
certification of conformity with technical regulations for the terminal based
on the Telecommunications Business Law, and the “Technical Conformity
Mark ” can be confirmed in the product as a certificate. Confirm
contents of electrical certificates in the product for information on
certification.
If the modifications are made to the internal components, the certification of
conformity with technical regulations will become invalid. Never use the
product without the valid certification. Doing so violates the Radio Law and/
or the Telecommunications Business Law.
● Take care not to place magnetized items such as magnetic cards, speakers
and TV sets near the product, as it might cause malfunction.
Putting strong magnetism close to the product might cause false operation.
● Do not bring the product close to magnetic cards such as cash cards,
credit cards, and prepaid cards. Doing so might result in loss of recorded
information.
● When you put the product in your pocket or bag, take care so that the
display does not come in contact with metal objects or other hard objects,
as it might cause scratching or damage.
- 26 -
● When suddenly brought into a warm place from a cold place, or when in a
humid location, or when used where temperature suddenly changes (e.g.
near the air discharge port of an air conditioner), water drops (i.e.
condensation) sometimes are formed inside the product. Note that when
used under conditions such as this, humidity might cause corrosion or a
fault.
● Do not exert excessive force when attaching/removing a microSD memory
card. Doing so might injure your hands or fingers.
● While writing/reading data to/from a microSD memory card, do not subject
the product to vibration or impact or turn off the power. Doing so might
cause loss of data or a fault.
● Do not cover the light sensor with your finger or put a sticker on it. Doing so
may hinder the light sensor from detecting the ambient brightness and
functioning correctly.
● Do not put a sticker, etc. on the proximity sensor. Doing so may cause the
sensor to malfunction and make the display always turned off while making
a call or during a call.
● Covering earpiece (receiver), mouthpiece (microphone), speaker, sub
microphone with stickers or fingers may hinder product performance.
● If you hold the phone to talk with hair covering your ear, the proximity
sensor may malfunction. This may cause the display to remain on, allowing
the call to be disrupted if the display is accidentally touched.
● If the display gets damaged, immediately stop use and contact an au shop
or Repair and Delivery Service Center. Keeping using it may cause injury.
● Putting a sticker, etc. on the display or a key may cause malfunction or
shortened usage time. Also, doing so may damage the product.
● If you put magnetized objects close to the product, the speaker section
sometimes emits sounds. This is not a fault.
● Note that if you forcefully pull the au IC Card/microSD memory card tray or
apply excessive force on it, it may be damaged.
● Bright places such as under the direct sunlight sometimes make it hard to
see the display. This is not a fault.
● Use the product with the au IC Card/microSD memory card tray closed. If
the tray is open, dirt or water may get inside causing a fault.
● Do not allow liquids, metal objects, and other foreign matter to get inside
the au IC Card/microSD memory card tray slot of the product. Doing so
might cause a fault.
- 27 -
● Do not subject to strong impact to the product such as dropping, throwing
or stepping it. Doing so might cause a fault.
● Do not put the product directly on sand at a beach, etc. Sand or other small
particles might get inside the earpiece, mouthpiece, speaker section or
earphone/microphone jack causing the volume to drop. If sand gets inside
the product, it might cause overheating or a fault.
■ Touch panel
● Placing stickers or sheets (e.g. commercially available protective films,
peep prevention sheets) on the display might hinder correct operation of
the touch panel.
● When carrying the product in your pocket or bag, take care not to put the
touch panel close to metals or other conductive materials, as it might cause
false operation of the touch panel.
● The touch panel is designed to be lightly touched by fingers. Do not apply
strong pressure with your fingers or sharp-pointed objects (such as
ballpoint pens and pins) on the touch panel.
■ Internal battery
(The internal battery of the product is a lithium-ion battery.)

The internal battery is not fully charged at the time of purchase. Charge the
battery before using the product. Also charge the battery after long periods of
disuse before using the product.
● Use in very hot or cold environments, for example, when left in an
automobile with the windows closed in summer, will cause the internal
battery capacity to drop and shorten the available battery usage time. This
will also shorten the internal battery's service life. Try to use the internal
battery as much as possible at room temperature.
● The internal battery gradually discharges after charging even if the product
is not used. The internal battery may discharge completely after long time
no use. Charge before using the product.
- 28 -
● The internal battery is a consumable item. If the performance of the internal
battery does not recover (e.g. the usable time after each charge has
become extremely short), the internal battery is at the end of service life, so
stop using it. Since the battery is built-in type, the product will be kept at an
au shop etc. and charges will be incurred for repair. Also, you may not use
the product in certain period of time. Note that the length of service life
varies depending on the usage condition, etc.
● Because the internal battery performance or service life will become low,
do not store the product in the following conditions.
• Battery level is full (soon after charging is complete)
• Battery level is empty (to the extent that the product is not powered on)
• In extremely hot or humid conditions
● Internal batteries sometimes swell up as they approach the end of their
service life depending on the usage condition. This is due to the properties
of lithium-ion batteries, and is not a problem in terms of safety.
■ Charger
● Do not wrap the power cord of the specified charger (sold separately)
around the charger. Also, do not forcibly bend the charger's plug or the
connection between the connector and power cord. Do not apply excessive
force to it such as placing a heavy object on the cable of it or pulling it.
● When unplugging the power plug of the specified charger (sold separately)
from the outlet, hold the power plug to do so. If you pull the cord, it might
be damaged.
● Do not apply excessive force to ROBOQUL. Doing so might cause a fault.
■ au IC Card
● Do not forcibly remove or insert the au IC Card. Be careful not to exert
excessive force when inserting the card into your au cell phone.
● You are responsible for any damage caused by inserting your au IC Card
into some other IC card reader/writer, etc.
● Do not put stickers etc. on the au IC Card.
● Do not subject the au IC Card to actions that can damage it (use in
high-temperature conditions, throwing in a fire, allowing metal contacts to
come in contact with foreign objects, subjecting to shock, bending or
pressing, wetting, etc.). Doing so might erase data or cause a fault.
- 29 -
● The product may become warm while watching TV or charging, but this is
normal.
● Do not wrap the SHARP TV antenna cable 02 around the product. Doing so
might cause electric shock, ignition, a fire, fault or injury.
● Do not dangle, pull and swing the product holding the strap etc. Doing so
might cause disconnection or a fault.
● When connecting the SHARP TV antenna cable 02 to the product, insert the
cable all the way. Ding so not deeply enough might cause overheating,
ignition, electric shock, a fire or injury. Also, insert/remove the cable parallel
to the earphone/microphone jack and plug. Doing so might cause a fault or
operation failure.
● When carrying or storing the SHARP TV antenna cable 02, put it in a bag
etc. and take care not to allow dust to adhere to the earphone/microphone
jack or deform it.
● Remove the SHARP TV antenna cable 02 from the product when not using.
■ SIM eject tool (sample)
● Do not insert the SIM eject tool (sample) into a hole other than the au IC
Card/microSD memory card tray.
Doing so might cause a fault or damage it.
● Do not apply excessive force to the SIM eject tool during use.
Doing so might cause a fault or damage it.
● When disposing of the the SIM eject tool, follow respective local rules.
● Use the SIM eject tool (sample) only for the intended purpose in this
manual.
Not doing so might cause a fault or damage it.
● Do not use the SIM eject tool (sample) for other cell phones.
May cause malfunction or damage of them.
■ Camera
● If the camera lens breaks, immediately discontinue use, and contact an au
shop or Repair and Delivery Service Center. Continued use may cause
injury.
● When photographing important occasions etc., take a trial shot and check
the shot image to make sure it is correctly shot in advance.
● Do not shoot in areas where shooting is prohibited.
- 30 -
■ Copyrights and rights of portrait
● If the data you shot or recorded using the product or the data you
downloaded from the Internet etc. is in part or in whole protected by the
third party's copyright, you are not allowed to copy, distribute, publicly
send, modify the data without consent of the copyright holder, except for
personal use, under the copyright law.
In addition, do not use or modify portraits or names of other individuals
without their consent, as it may infringe on rights of portrait.
Note that shooting and recording might be restricted at some live
performances, shows and exhibitions even for personal use.
● Be careful about the copyright and portrait right when posting still pictures
you shot, etc. on Internet homepages.
■ Back up content on the product
● Please back up important content recorded or downloaded to the product
to an outside source. Content recorded to memory on the product
sometimes disappears or is altered by unexpected factors, such as static
electricity or a fault, or by repair, mishandling, etc.
Notes on Waterproof and Dustproof

Properties
Before using the product, thoroughly read the contents of “Notes on
Waterproof and Dustproof Properties” to ensure correct use. Failure to follow
the contents described in these sections may cause liquid or dust to get
inside, resulting in overheating, ignition, electric shock, injury or fault.
Proper operations of the product are not guaranteed in every possible
condition. Faults determined, after an inspection, to be caused by mishandling
by the customer such as by using the product without following the contents
written on “Notes on Waterproof and Dustproof Properties” are not covered by
the warranty.
■ Waterproof and Dustproof Properties of the Product
The product has a protection rating (JIS C 0920) for waterproof property
equivalent to IPX5*1 and IPX8*2, as well as dustproof property equivalent to
IP6X*3 on the condition that the au IC Card/microSD memory card tray is
securely closed (Based on the experiments by the Company).
- 31 -
*1 IPX5 means that the cell phone continues to function as a phone after being
subjected to a water jet (approximately 12.5 liters/min) discharged from a water
pouring nozzle (inner diameter: 6.3 mm), from all directions and approximately 3
meters away from the cell phone for at least 3 minutes.
*2 IPX8 means that the cell phone continues to function as a phone after being gently
lowered into a tank filled with still tap water (at room temperature) to the depth of
1.5 meter, immersed at the bottom for approximately 30 minutes and then taken
out of the tank.
*3 IP6X means that the cell phone securely continues to its function of no grit and
dust getting inside the main unit even after it has been placed in an apparatus
with grit and dust (diameter: 75 μ m or less) and shaken for 8 hours.
■ Waterproof and dustproof properties of the product enables you
• To use the product at the poolside. However, do not get it wet with water
other than tap water such as water in the swimming pool or submerge it in
water in the swimming pool.
• To wash the product with the low-pressure water flow of a tap water (6 liters/
min or lower) at the room temperature (5°C to 35°C).
■ Handling the product
• Close the au IC Card/microSD memory card tray securely. The waterproof
property is shown its ability by completely closing the cover. Even a fine
obstacle (hair, sand, tiny fiber, etc.) put between contact surface may cause
liquid or dust to get inside.
• If liquid such as water is splashed onto the product with the au IC Card/
microSD memory card tray opened, the liquid may seep inside and cause
electric shock or fault. Stop using it, turn off the power and then contact an
au shop near you or Repair and Delivery Service Center.
• When the product is wet, wipe it with a dry and clean cloth.
• When your hand or the product is wet or foreign objects are attached to it,
never open/close the au IC Card/microSD memory card tray.
• The product is resistant to fresh and tap water at room temperature (5°C to
35°C) only. If you let the product get wet with or submerged into the liquids
other than fresh and tap water at room temperature, stop using it and wash it
with fresh and tap water at room temperature.
• Do not use the earphone/microphone jack/external connection jack when the
jack is wet or sand or dust is attached to it. Doing so may cause impairment
of the waterproof/dustproof property or cause electric shock, short circuit,
etc. resulting in a fire, burns, or a fault.
- 32 -
■ Closing the au IC Card/microSD memory card tray
Insert the au IC Card/microSD memory card tray all the way to the product
horizontally.
• Push the A areas securely and make sure there is no space between the
product and the card tray.
■ Dustproof property of the product

• The dustproof property of the product only guarantees a protection rating
equivalent to IP6X and does not guarantee its performance under other
using conditions such as when the product is directly put on sand such as a
beach.
• If dust is attached to the product, immediately wash it away with water or
otherwise clear it completely before use.
■ Notes on Using the Product
• Do not let the product submerged into or get wet with the liquids (seawater,
water from a swimming pool, hot water of hot spring, water containing soap,
detergent or bath powder, alcohol, soft drink, seasoning, etc.) other than tap
water. Also, do not use it in a place where it gets wet with pet urine.
If it gets wet, immediately rinse it with tap water.
• If foreign object such as salt water, seawater, drink, seasoning, food, dirt or
soil is attached on the product, immediately wash it away.
When it gets dry and coagulated on the product, the stains get hard to get
rid of and may cause scratching or fault.
• Using the product without completely washing sand or mud away may cause
fault such as scratches and damages on the product.
• Do not immerse the product in a bathtub or swimming pool. Also, do not use
it under water. (including key operations.)
- 33 -
• The product is not designed to withstand high water pressure. Do not
expose the product to a strong water flow with tap water, shower, etc. (6
liters/min or more) or submerge it under water.
• Do not let the product into hot water, use it in saunas or expose it to hot air
from hair dryer etc. The product is not designed to resist the heat.
• The rapid changes of temperature may cause condensation, resulting in
malfunction. Wait until the product reaches room temperature before you
bring it from a cold place into a warm place. If condensation occurs, leave it
in room temperature until the condensation is removed.
• Do not use or store the product for a long time in humid places such as a
bathroom and kitchen.
• The product does not float on water.
• Do not use the product in heavy rain.
• Do not leave the product wet. Doing so may let the liquids freeze on the
product in cold places or otherwise cause fault.
• Volumes may temporarily become lower due to water entering in the
earpiece, mouthpiece and speaker. Drain water and dry the product well
before use.
• Do not place the product directly on sand at a beach, sandbox, etc. or on
mud. Grains of sand may get into the earpiece, speaker etc., causing the
volume to drop. If sand gets inside the product, it might cause overheating
or a fault.
• If the au IC Card/microSD memory card tray degrades or is damaged, the
waterproof/dustproof property cannot be maintained.
• The product is not designed to resist impact. Do not drop or subject to
impact. Also, do not jab the earpiece, mouthpiece, speaker, etc. with a sharp
object. Doing so my cause damage or deformation to/of the product,
resulting in impairment of waterproof/dustproof property.
- 34 -
■ Precautions when using the product in a bathroom
• Do not let the product submerged into or get wet with hot water of a bathtub
or hot spring or water containing soap, detergent or bath powder.
If liquid other than tap water is attached on the product, you fall the product
into the bathtub, etc., immediately rinse the product in the specific procedure
and drain water or dry the product naturally.
• Use the product within 2 hours continuously in a bathroom where the range
of a temperature is 40°C or less, a humidity is 99% or less.
After that, be sure to drain water or dry the product naturally in the specific
procedure.
All function's continuous operations are not completely guaranteed.
• Take care not to get the product wet with high temperature water.
• The rapid changes of temperature may cause condensation.
Wait until the product reaches room temperature before you bring it from a
cold place into a warm bathroom etc.
Also, do not get the warmed product wet with cold water in a bathroom.
Doing so might cause water intrusion or a fault.
• If condensation occurs inside the camera lens or display, leave it in room
temperature until the condensation is removed.
• Do not use the product connected to an earphone/microphone or external
device in a bathroom.
• Do not charge the product in a bathroom.
• Set “glove mode” to OFF in a bathroom.
On the home screen → “App list screen” → [Settings] → [Display] → [glove
mode] to change the setting.
- 35 -
■ Maintaining the Waterproof and Dustproof Properties
■ Rubber seal
The rubber seal on the au IC Card/microSD memory card tray is important to
maintain the waterproof/dustproof property. Be sure to observe the following
items.
• Do not remove or scratch it.
• When closing the au IC Card/microSD memory card tray, do not get the
rubber seal caught. Also, do not insert sharp objects into gaps around the
au IC Card/microSD memory card tray, the earphone/microphone jack or
external connection jack section.
Doing so may damage the rubber seal and cause liquid or dust to get inside.
• It is recommended to replace the parts for maintaining the waterproof/
dustproof property (pay service) once every two years regardless of whether
any abnormality is present. For information on part replacement, contact an
au shop near you.
■ Precautions on Charging
ROBOQUL, specified charger (sold separately) and optional accessories are
not waterproof/dustproof. Be sure to check the following items before and after
charging.
• Check that there are no water drops or foreign objects on the product. If
foreign objects are attached on the product, immediately wash it away. Also,
if it is wet or after it gets wet, drain water well and wipe remaining water off
with a clean dry cloth etc. before inserting the USB Type-C™ plug into the
external connection jack.
• Never connect the USB Type-C plug when the product or specified charger
(sold separately) is wet or foreign objects are attached to it.
Although the product is water/dust resistant, ROBOQUL, the specified
charger (sold separately) and optional accessories are not water/dust
resistant. Any water or foreign matter on the product or USB Type-C plug
when inserting the USB Type-C plug while the product/specified charger is
wet or dirty might cause electric shock or short circuit/corrosion causing
abnormal overheating, burnout, fire, burns, or a fault.
• Do not touch ROBOQUL and the specified charger (sold separately) with
wet hands. Doing so may cause electric shock.
- 36 -
• Do not splash water onto ROBOQUL, the specified charger (sold separately)
or optional accessories when using the equipment and do not use it in
places where water is regularly used such as a bathroom, shower room,
kitchen and lavatory. Doing so may cause fire, burnout, electric shock, a
fault, etc. Also, do not take it in a bathroom etc. even when not charging.
Doing so may cause fire, burnout, electric shock, a fault, etc.
■ Washing the Product
If any stain, dust, sand, soft drink, etc. is attached to the surface of the
product, gently wipe it off with a cloth and wash the product under a mild
water flow (up to 6 liters/min) of tap water at room temperature (5°C to 35°C)
approximately 10 cm away from the faucet or shower head.
Hold the au IC Card/microSD memory card tray so that it does not open, and
wash the product with your hands without using a brush or sponge.
After washing the product, drain water off and then use the product.
• Make sure that the au IC Card/microSD memory card tray is securely closed
before washing the product.
• Do not wash the product with a washing machine or an ultrasound bath.
• The earphone/microphone jack section and external connection jack section
are especially subject to stain such as dust or sand adhesion. Wash away
stain carefully so as not to keep it remaining in the sections. Also, after
washing it away, make sure the sections get sufficiently dried off before
using the product. Using the product with sand or water drops remaining in
the jack sections may cause fault.
• When cleaning the earphone/microphone jack section and external
connection jack section, do not use tools such as a cotton swab or jam a
cloth into the jack sections. Doing so may cause impairment of waterproof/
dustproof property etc., resulting in fire, burns, or a fault.
• Never put the product in a microwave oven for drying it. Doing so may cause
the internal battery to leak liquid, overheat, rupture or ignite. Also, doing so
may cause the product to overheat, emit smoke, ignite or cause destruction
of circuit components.
• Do not expose the product to hot air from a hair dryer or leave it in a high
temperature environment for drying it. Doing so may cause the product to
deform, discolor, get out of order, etc.
- 37 -
■ Draining Water
If the product gets wet, make sure to drain water remaining in the earphone/
microphone jack section, external connection jack section, earpiece (receiver)
section, mouthpiece (microphone) section, speaker section, key section, sub
microphone section, etc.
A Wipe off water on the surface of the product carefully with

a dry and clean cloth etc.
- 38 -
B Hold the product securely and shake it approximately 20
times until there is no more water splashing.
Make sure of the safety around you and shake the product while holding it
securely not to let it drop.
Earpiece (Receiver) section
Speaker Mouthpiece
section (Microphone)
External section
connection
jack section
Sub Key section

microphone Earphone/
section Microphone
jack section
- 39 -
C Wipe off water remaining in the grooves of each section by
gently putting the product against a dry and clean cloth etc.
Since water is sometimes left in the grooves of each section, clear them
of water by putting a cloth against their openings and gently patting them.
Make sure that there is no more water or foreign objects remaining in
them.
D Lay out a dry cloth etc. beneath and leave the product on
the cloth at room temperature for approximately 2 to 3
hours to dry it.
Water, if any, remaining in the product may ooze up after wiping off.
Do not wipe off water remaining in the grooves directly by a cotton swab
etc.
■ Precautions to be taken after water draining
Do not use the product with water drops still left on it.
• Doing so may cause call disruption or cause clothes or bags to get wet.
• Doing so may cause the earphone/microphone jack, external connection
jack, etc. to short-circuit, causing fire or a fault.
• Doing so in a cold region may cause a fault due to water drops freezing.
- 40 -
Notes on Using Bluetooth®/Wireless LAN
(Wi-Fi®) Functions
Precautions about Bluetooth®
• The Bluetooth® function of the product conforms to the domestic standards
of Japan and FCC standards and EC directives, and has been certified.
• Use of Bluetooth® function may be restricted in some countries/regions. If
you are using this function overseas, check the relevant laws and regulations
of the country/region you visit in advance.
• The 2.4 GHz band used by wireless LAN (Wi-Fi®) and Bluetooth® devices is
shared by various other devices. For this reason, Bluetooth® devices use
technologies for minimizing effects from other devices using the same radio
frequency band. In some cases, however, the communication speed and
connectable range may be decreased, or disconnection may occur, due to
interference by other devices.
• The communication speed and connectable range vary depending on the
distance between communication devices, obstacles and the connected
devices used.
Precautions about Wireless LAN (Wi-Fi®)

• The wireless LAN (Wi-Fi®) function of the product conforms to the domestic
standards of Japan, FCC standards and EC directives, and has been
certified.
• Use of wireless LAN (Wi-Fi®) function may be restricted in some countries/
regions. If you are using this function overseas, check the relevant laws and
regulations of the country/region you visit in advance.
• Do not use the product in places where electromagnetic waves are
generated or near electric products, AV and OA equipment, or other
magnetized devices.
• Subjecting the product to magnetic or electrical noise might increase noise
and prevent it from performing communications. (The product is particularly
susceptible to noise when it is used near a microwave oven.)
• Using the product near a TV, radio or similar appliance might cause
reception interference and disrupt TV images.
- 41 -
• Searching might not be successful if there are multiple wireless LAN (Wi-Fi®)
access points near the product and the same channel is being used.
• The communication speed and connectable range vary depending on the
distance between communication devices, obstacles and the connected
devices used.
Frequency Band
Bluetooth® and wireless LAN (Wi-Fi®) functions (2.4 GHz band) of the product
use frequencies in the 2.4 GHz band ranging from 2.402 GHz to 2.480 GHz.
You can perform the following operations to confirm information on frequency
band.
On the home screen → “App list screen” → [Settings] → [About phone] →
[Authentication].
• Bluetooth® function: 2.4FH1/XX4
The product uses the 2.4 GHz band.

FH1 uses FH-SS as the modulation scheme. The interference distance is
about 10 m or less.
XX4 uses other schemes. The interference distance is about 40 m or less.
Bands of mobile unit identification devices cannot be avoided.
• Wireless LAN (Wi-Fi®) function: 2.4DS/OF4
The product uses the 2.4 GHz band.

DS-SS and OFDM are used as the modulation schemes. The interference
distance is about 40 m or less.
Bands of mobile unit identification devices can be avoided.
Channels available with the 2.4 GHz band wireless LAN (Wi-Fi®) of the
product are between 1 to 13.
Available channels differ depending on the country.
For use in airplane, check with the airline company in advance.
- 42 -
■ Bluetooth® function precautions
The frequencies used by the Bluetooth® function of the product are in the 2.4
GHz band. In this frequency band, in addition to home electrical appliances
such as microwave ovens and industrial, scientific and medical devices, other
similar wireless stations, in-plant wireless stations for mobile unit identification
that require a license for use such as factory production lines, specific small
power wireless stations that do not require licenses, and amateur wireless
stations (collectively called “other wireless stations” from here on) are
operated.
1. Before using the product, make sure that “other wireless stations” are not
in operation nearby.
2. In the event that instances of radio wave interference have occurred
between the product and “other wireless stations”, immediately either
relocate the product or stop operation of the device (stop emission of radio
waves).
3. If you are unclear on any points or are troubled by anything, contact an au
shop or Customer Service Center.
■ 2.4 GHz band wireless LAN (Wi-Fi®) precautions
The frequencies used by the wireless LAN (Wi-Fi®) function of the product are
in the 2.4 GHz and 5GHz band. In the 2.4 GHz frequency band, in addition to
home electrical appliances such as microwave ovens and industrial, scientific
and medical devices, other similar wireless stations, in-plant wireless stations
for mobile unit identification that require a license for use such as factory
production lines, specific small power wireless stations that do not require
licenses, and amateur wireless stations (collectively called “other wireless
stations” from here on) are operated.
1. Before using the product, make sure that “other wireless stations” are not
in operation nearby.
2. In the event that instances of radio wave interference have occurred
between the product and “other wireless stations”, immediately either
relocate the product or stop operation of the device (stop emission of radio
waves).
3. If you are unclear on any points or are troubled by anything, contact an au
shop or Customer Service Center.
- 43 -
■ 5 GHz band wireless LAN (Wi-Fi®) function precautions
In the 5 GHz frequency band, three channels of 5.2 GHz/5.3 GHz/5.6 GHz
band (W52/W53/W56) are available.
• W52 (5.2 GHz band/36, 40, 44, 48 ch)
• W53 (5.3 GHz band/52, 56, 60, 64 ch)
• W56 (5.6 GHz band/100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140
ch)
Making a communication with 5.2 GHz/5.3 GHz band (W52/W53) outdoors is
prohibited by the Radio Law.
◎ Connections between the product and all other Bluetooth® and wireless
LAN (Wi-Fi®) devices have not been confirmed. Therefore, connections
with all Bluetooth® and wireless LAN (Wi-Fi®) devices are not guaranteed.
◎ The product supports security features for wireless communications that
are compliant with the Bluetooth® and wireless LAN (Wi-Fi®) standard
specifications, but the security may not be sufficient depending on the
usage environment and configuration. Be careful when making data
communication using Bluetooth® or wireless LAN (Wi-Fi®) function.
◎ Wireless LAN (Wi-Fi®) has the advantage that it can be freely connected
anywhere within the radio wave range, as it uses radio waves for
exchanging information. At the same time, there is a risk that a malicious
third party may obtain unauthorized access if security settings have not
been configured. You are recommended to configure security settings
before using wireless LAN (Wi-Fi®) at your decision and responsibility.
◎ The Company assumes no responsibility for leakage of data or
information that may occur during Bluetooth®/wireless LAN (Wi-Fi®)
communication.
◎ Since Bluetooth® and wireless LAN (Wi-Fi®) functions use the same
frequency band, using the both functions at the same time may cause
radio wave interference resulting in decreased communication speed or
disconnection from the network. If connection fails, stop using either of
the Bluetooth® and wireless LAN (Wi-Fi®) functions.
- 44 -
Voluntary control for radio wave
interference
This product satisfies technical requirements based on VCCI Rules for
Voluntary Control Measures and its satisfied mark is displayed on the
electronic nameplate of the product.
You can see the electronic nameplate by operating the product as follows.
On the home screen → “App list screen” → [Settings] → [About phone] →
[Authentication]
Security Codes/PIN
Security Codes
The product has various security codes that you can use.
The available security codes are as follows. Do not forget the various security
codes that are set as they are necessary for various operations and contracts.
Be sure to change the initial values to your own numbers you have chosen.
■ Security code
Example A To do remote operation of voice mail and call forwarding
of usage services from a landline phone
B To use Customer Service Center and to do various inquiries,
applications, and modifications on the au homepage
Initial A four digit number chosen by the customer and noted on the
value application form
■ Lock No. (NFC/Osaifu-Keitai lock)

Example To use the NFC/Osaifu-Keitai lock
of usage
Initial 1234
value
- 45 -
PIN
■ PIN Code
To prevent unauthorized use of the au IC Card by a third party, you can set the
product to require PIN code entry every time the power is turned on. You also
need to enter PIN code when setting whether PIN code entry is required.
If PIN code is incorrectly entered three times consecutively, the PIN code will
be locked. You can unlock the PIN code using PUK code.
• At the time of purchase, the PIN code is “1234”, and entry requirement is
“not required”. You can change the PIN code to any 4- to 8-digit number and
the entry requirement to “required” if necessary.
To use the product with a PIN code “required”, be sure to change the PIN
code to your own number you have chosen.
■ PUK Code
In case PIN code is locked, you can unlock it by entering PUK code.
• PUK code is an eight-digit number given at the time of purchase, which is
printed on the back side of the plastic card on which your au IC Card is
attached.
• After entering PUK code, you need to set a new PIN code.
• If PUK code is incorrectly entered ten times consecutively, contact an au
shop, PiPit or Customer Service Center.
• “PIN code” is not reset by initializing the product.
◎ When the PIN code is locked, the product may restart for the security
reasons.
- 46 -
Notes on Data Communication Charge
• Since constant Internet connection is possible with the product, data
communication may be performed automatically by some applications,
resulting in high data communication charges. Therefore, subscription to the
flat-rate/discount service for data communication charges is recommended.
• To browse homepages, download applications, communicate using
applications, send/receive e-mails and configure various settings,
connection to the Internet is required, to which data communication charge
applies.
* Data communication charge does not apply to wireless LAN (Wi-Fi®).
Notes on Applications
• Be sure to check the security of the application, then install it at your own
risk. Some applications might cause virus infection, damage various data,
and send out your location information, usage history or personal information
stored in your cell phone via the Internet.
• The Company assumes no responsibility for any problems that might be
caused by applications you have installed. In such case, you may be
charged a repair fee even during the warranty period.
• The Company assumes no responsibility for any disadvantage brought to
you or any third party by applications you have installed.
• Insertion of a microSD memory card is necessary to use some applications.
• Some applications keep the screen turned on while they are active, or
rapidly drain the battery while running in the background.
• Operation procedures and screen appearances of the applications
preinstalled in the product and those installed by you are subject to change
without notice as a result of version upgrade. In addition, operation
procedures described in the “Basic Manual” available on the au homepage
and on the product, “Notes on Usage” (this manual) or “Setting Guide”/“Full
Instruction Manual” (Japanese) available on the au homepage may differ
from the actual procedures.
- 47 -
Export Administration Regulations
The product and its accessories may be subject to the Japan Export
Administration Regulations (“Foreign Exchange and Foreign Trade Law” and
its related laws). In addition, U.S. Re-export Regulations (Export Administration
Regulations) may apply to the product and its accessories. To export and
re-export the product and its accessories, take the required measures on your
responsibility and at your expenses. For details on the procedures, contact the
Ministry of Economy, Trade and Industry or the U.S. Department of Commerce.
Intellectual Property Rights

■ Trademarks
The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
• The microSD logo, microSDHC logo and microSDXC logo are trademarks of
SD-3C, LLC.
• USB Type-C™ is a trademark of USB Implementers Forum.

• The Bluetooth® word mark and logo are registered trademarks owned by the
Bluetooth SIG, Inc., and SHARP CORPORATION is licensed to use these
trademarks.
- 48 -
• Wi-Fi®, Wi-Fi CERTIFIED logo, Wi-Fi Protected Setup logo, Wi-Fi Direct® are
registered trademarks of Wi-Fi Alliance®.
• Wi-Fi CERTIFIED™ and Wi-Fi Protected Setup™ are trademarks of Wi-Fi

Alliance®.
• The official name for Microsoft® Windows® is Microsoft® Windows®
Operating System.
• Microsoft®, Windows®, Microsoft® Excel®, Microsoft® PowerPoint® and
Exchange® are trademarks or registered trademarks of Microsoft Corporation
in the U.S.A. and other countries.
• Microsoft® Word and Microsoft® Office are product names of Microsoft
Corporation in the U.S.A.
• QR code is a registered trademark of DENSO WAVE INCORPORATED.
• FeliCa is a contactless IC card technology developed by Sony Corporation.
FeliCa is a registered trademark of Sony Corporation.
• & is a registered trademark of FeliCa Networks, Inc.
• Twitter and Twitter logo are trademarks or registered trademarks of Twitter,
Inc.
• Facebook and Facebook logo are trademarks or registered trademarks of
Facebook, Inc.
• Google™, Google logo, Android™, Android logo, Google Play™, Google
Play logo, Gmail™, Gmail logo, Google Calendar™, Google Calendar logo,
Google Maps™, Google Maps logo, Google Chrome™, Google Chrome
logo, Google Voice Search™, Google Voice Search logo, YouTube™,
YouTube logo, Google Drive™, Google Drive logo, Google™ Search, Google
Search logo and Google Photos™ are trademarks of Google Inc.
• Instagram is a trademark of Instagram, LLC in the United States and
elsewhere.
• Rovi, G-GUIDE, G-GUIDE MOBILE and G-Guide related logos are
trademarks or registered trademarks of Rovi Corporation and/or its
subsidiaries in Japan.
- 49 -
• Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be trademarks of their respective owners.
• “AQUOS/アクオス” and the “AQUOS” logo, the “AQUOS R” logo, “AQUOS

Home”, “AQUOS便利機能”, “AQUOS Frosted Cover”, “スロートーク/Slow
Talk”, “Bright Keep”, “ワンタッチシャッター”, “おすすめオート”, “おすすめ
プラス”, “あとからキャプチャー”, “インテリジェントフレーミング”, “ロボク
ル/ROBOQUL”, “エモパー/emopa”, “エモパーメモ”, “エモパーヘルスケア”,
“エモパーク/emopark”, “バーチャルHDR”, “エスショイン/S-Shoin”, “クリッ
プナウ/Clip Now”, “ヒカリエモーション”, “長エネスイッチ”, “リラックス
ビュー/Relax View”, “リラックスオート”, “なめらか倍速表示”, “からだメイ
ト”, “LCフォント/LCFONT” and the LC logo symbol are trademarks or
registered trademarks of Sharp Corporation.
• The font type pre-installed in this product, Shin Go R and Shin Go M, are
licensed by Morisawa Inc. solely for the use with this product.
“Shin Go” is a registered trademark of Morisawa Inc.
• iWnn of OMRON SOFTWARE Co., Ltd. is used for conversion methods for
Japanese language, and for phrase prediction methods for English.
iWnn © OMRON SOFTWARE Co., Ltd. 2008-2017 All Rights Reserved.
iWnn IME © OMRON SOFTWARE Co., Ltd. 2009-2017 All Rights Reserved.
• Qualcomm aptX is a product of Qualcomm Technologies International, Ltd.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the
United States and other countries, used with permission. aptX is a trademark
of Qualcomm Technologies International, Ltd., registered in the United States
and other countries, used with permission.
• VoiceText of HOYA Service Corporation is used for speech synthesis.
VoiceText is a registered trademark of Voiceware co.,ltd.
• MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and
Thomson.
- 50 -
■ Open Source Software
• The product includes software based on GNU General Public License (GPL),
GNU Lesser General Public License (LGPL) and other licenses.
For details on licenses of related software, on the home screen → “App list
screen” → [Settings] → [About phone] → [Legal information] → [Open
source licenses].
• Source codes of software based on GPL, LGPL and Mozilla Public License
(MPL) can be referred to on the following site for free. For details, refer to the
following site.
(http://k-tai.sharp.co.jp/support/developers/oss/)
■ License
【OpenSSL License】
Copyright © 1998-2009 The OpenSSL Project. All rights reserved.
This product includes software developed by the OpenSSL Project for use in
the OpenSSL Toolkit. (http://www.openssl.org/)
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND
ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE,
DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
- 51 -
【Original SSLeay License】
Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.
This product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT
OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
■ Windows Notations
In this manual, operating systems (Japanese editions) are abbreviated as follows.
• Windows 10 is an abbreviation of Microsoft® Windows® 10 (Home, Pro,
Enterprise and Education).
• Windows 8.1 is an abbreviation of Microsoft® Windows® 8.1, Microsoft®
Windows® 8.1 Pro, and Microsoft® Windows® 8.1 Enterprise.
• Windows 7 is an abbreviation of Microsoft® Windows® 7 (Starter, Home
Basic, Home Premium, Professional, Enterprise, Ultimate).
■ More
The software installed on this product or part of it may not be altered,
translated/adapted, reverse-engineered, decompiled or reverse-assembled
and any such actions are prohibited.
Under the MPEG-4 Visual Patent Portfolio License, customers have licensed
permission for the following use of this product to engage in non-profit
personal use. Other uses are not permitted.
• Recording MPEG-4 Visual standard video (henceforth referred to as MPEG-4
Video)
• Playing back MPEG-4 Video that a customer engaged in personal and
non-profit activities has recorded
• Playing back MPEG-4 Video obtained from a provider licensed by MPEG-LA
- 52 -
When using for promotion, in-house use, profit use, and other intended uses,
contact MPEG LA. LLC.
• This product is licensed under the AVC patent portfolio license for the
personal and noncommercial use of a consumer to (i) encode video in
compliance with the AVC standard (henceforth referred to as AVC video)
and/or (ii) decode AVC video that was encoded by a consumer engaged in
a personal and noncommercial activity and/or was obtained from a video
provider licensed to provide AVC video. No license is granted or shall be
implied for any other use. Additional information may be obtained from
MPEG LA, L.L.C.
Visit (http://www.mpegla.com)
• This product is licensed under the VC-1 Patent Portfolio License for the
personal and noncommercial use of a consumer to (i) encode video in
compliance with the VC-1 standard (henceforth referred to as VC-1 video)
and/or (ii) decode VC-1 video that was encoded by a consumer engaged in
a personal and noncommercial activity and/or was obtained from a video
provider licensed to provide VC-1 video. No license is granted or shall be
implied for any other use. Additional information may be obtained from
MPEG LA, L.L.C.
Visit (http://www.mpegla.com)
This product is licensed under the MPEG-4 Visual Patent Portfolio License for
the personal and non-commercial use of a consumer to (i) encode video in
compliance with the MPEG-4 Video Standard (“MPEG-4 Video”) and/or (ii)
decode MPEG-4 Video that was encoded by a consumer engaged in a
personal and non-commercial activity and/or was obtained from a licensed
video provider. No license is granted or implied for any other use. Additional
information may be obtained from MPEG LA. See (http://www.mpegla.com).
This product is licensed under the MPEG-4 Systems Patent Portfolio License
for encoding in compliance with the MPEG-4 Systems Standard, except that
an additional license and payment of royalties are necessary for encoding in
connection with (i) data stored or replicated in physical media which is paid
for on a title by title basis and/or (ii) data which is paid for on a title by title
basis and is transmitted to an end user for permanent storage and/or use.
Such additional license may be obtained from MPEG LA, LLC. See (http://www.
mpegla.com)for additional details.
- 53 -
For inquiries, call:
Customer Service Center
For general information, charges, and operation assistance (toll free)
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones: From au cell phones:
area code not required
on your au cellphone.
In case above numbers are not available, call toll-free:
0120-977-033 (except Okinawa)
0120-977-699 (Okinawa)
For service cancelation procedure in case of loss or theft (toll free)

Business hours: 24 hours (7 days a week)
From fixed-line phones: From au cell phones:
area code not required

In case above numbers are not available, call toll-free:
0120-925-314
Repair and Delivery Service Center

For loss, theft or damage (toll free)
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
Cell phone and PHS operators collect and recycle unused

telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to protect
the environment and reuse valuable resources.
濡れた状態での充電は、
異常な発熱・焼損などの
原因となり大変危険です。

Be Sure To Read This Manual Before Use: Notes On Usage SHV39

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Be Sure To Read This Manual Before Use: Notes On Usage SHV39

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Copyright:

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Be sure to read this manual before use

 In this manual, the “AQUOS R SHV39” is abbreviated as the “SHV39” or the

July 2017, 1st Edition

◎ Reproduction of the content of this manual in part or in whole is

This symbol indicates that “death or

This symbol indicates that “death or

This symbol indicates that “minor

Indicates that handling

■ Precautions Common to the Main Unit, Charger, au IC

Do not attempt to disassemble or modify the equipment.

Do not get the equipment wet with liquids such as water

Use only optional parts specified by au.

Do not allow conductive materials (such as metal objects and

Do not cover or wrap the equipment with bedding etc. when

If charging is not completed after the specified charging time,

Do not leave the equipment on unstable surfaces, such as on

Do not use or store the equipment in locations that are

Do not place the equipment where the young children can

Be careful when using the product continuously for a long

Do not apply excessive force on the product such as

Do not illuminate or emit the mobile light at anyone driving a

Do not watch the screen which is flashing repeatedly for a

Do not allow water or other liquids (drinking water, sweat,

Do not expose the camera lens to direct sunlight etc. for an

Follow the instructions given by the respective medical

If you have a weak heart, take extra precautions when setting

Turn off the product near high-precision electronic devices or

If the display part or camera lens is damaged, be careful of

If the internal battery leaks or emits an unusual odor,

Do not allow a pet etc. to bite the product.

If the display is broken and the internal substance etc. then

Do not dispose of the product in ordinary garbage.

If the substance etc. inside the internal battery leaks, do not

When removing the au IC Card and microSD memory

If any trouble on your skin is occurs due to using the product,

Make sure that there is no metal (a blade of cutter, staple, etc.)

Look at the display in a well-lit place, keeping a certain

Never use the specified charger (sold separately) or

Do not short-circuit the charging jack when connected to an

Do not place heavy objects on the cord of the specified charger

When plugging/unplugging the specified charger (sold

Do not connect the voltage converter for overseas travel

Do not apply excessive force on the connection part with the

Do not handle the cord, charging jack or power plug of the

Always use the specified power supply and voltage.

Fully plug the specified charger (sold separately) into the

When plugging/unplugging a specified charger (sold

If the charging jack is deformed such as bending it,

Unplug the power plug of the specified charger (sold

If water or other liquids (drinking water, sweat, seawater, pet

If any trouble on your skin occurs due to using the specified

Be careful when attaching/removing the au IC Card.

When unplugging the SHARP TV antenna cable 02 from the

Do not touch the SHARP TV antenna cable 02 if you hear

Do not place heavy objects on the SHARP TV antenna cable

When plugging/unplugging the SHARP TV antenna cable 02

The SHARP TV antenna cable 02 is not waterproof/dustproof.

■ SIM Eject Tool (Sample)

Patients receiving medical treatment away from a medical

If there is any chance that the distance between the product

Follow the instructions given by the respective medical

■ SIM eject tool (sample)

(The internal battery of the product is a lithium-ion battery.)

In this manual, the “AQUOS R SHV39” is abbreviated as the “SHV39” or the