Business Model Canvas

Swiggy

Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
•Restaurants • Partnerships with eateries • Food delivery with • 24/7 active customer • People who do not
and shops and retail shops no-restriction order policy support wish to go out to
•Groceries • Hiring delivery providers •Efficient online payment • Customer Support Chat restaurants
•Delivery and suppliers system • Social media pages • People who want to order
providers • Managing delivery and • No minimum order food online
payment process requirement different and want to get it
payment methods delivered
• People who want to
Key Resources Channels buy and get other
products delivered
• Local restaurant and shops • Mobile app from nearby shops
• Delivery providers • Websites and stores.
• Technology • Digital marketing

Cost Structure Revenue Streams

• Payroll expenses for its employees and delivery partners. • Delivery charges
• Costs of application and website development • Commissions
• Running costs and maintenance charges • Advertising
• Administrative, advertising, and marketing costs • Affiliate Income, Swiggy Access/Super

Bhoomejaa Senthil Kumar

3rd BA PYES
MA191501