Quality assurance and

quality control

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 Quality: degree of excellence and superiority in
kind.

• Quality originated in industrialization and

management. They focused on producing products of
quality to be welcomed by customers at market
place. So they tended to recruit skilled and well
trained workforce to bring innovation in their
industries.
• They begin to think on quality assurance (The best
way to predict the future is to create it) and quality
control (better to prevent than to heal)
 ADAPTED DEFINITIONS

• Quality assurance: An integrated system of

management procedures and activities used to verify
that the quality control system is operating within
acceptable limits and to evaluate the quality of data
(Taylor, 1993; USEPA, 1994c).
• Quality control: A system of technical procedures
and activities developed and implemented to
produce measurements of requisite quality (Taylor,
1993; USEPA, 1994c)
Introduction of quality in higher education

• Industrialization and scientific discoveries

and inventions put colleges and
universities under increasing pressure to
produce high quality outcomes, both in
research and learning. To produce
competent graduates with skills relevant
to the needs of labor market.
Components of educational quality
assurance
There are four components of
educational quality assurance:
quality control,
quality audit,
quality assessment,
quality development.
 Role of quality assurance

• A quality assurance system is intended to align

overall standards and learning outcomes
• In university, the quality assurance system of a
university must be designed to meet the following
goals.
 To meet the university’s standards.
 The students must be properly prepared for their
future careers
 To ensure quality teaching and learning
 Quality control

• quality control refers to the process

by which a program, service and
product is being tested, measured to
ensure the is the hitting of the target
set.
 Quality control in education is needed

• Schooling is costly
• Education is resources consuming and can be
perilous if we do not control its quality.
• Education cannot improve when there is no quality
control comparing to the actual need of labor
market.
• Out of quality control, universities can collect money
from citizens as tuitions and produce graduates that
end up in streets begging and increase delinquency
in the nation it has to serve.
 Quality assurance and quality control

• Quality control refers to ensuring that an

item complies with specifications.
• Quality assurance is the sum of all
processes and actions necessary to
demonstrate that the requirements for
quality are satisfied.
 References

• Quality Assurance in Higher Education,

http://naac.gov.in/images/docs/Resources/Toolkit4Tr
_Edctn_Institution/QAHE-Book.pdf

• Quality Control in Higher Education, Keith

Thompson,
https://www.researchgate.net/publication/26157472
9_Quality_Control_in_Higher_Education