E- COMMERCE

PRESENTED BY
HARIPRIYA SADANANDAN
REMYA P.S
KIRAN C.V
 What is E-commerce ?

 Electronic commerce or E-commerce

refers to the buying and selling of
products or services over electronic
systems such as the Internet and
other computer networks.
 it is sharing business information , maintaining
business relationships and conducting
business transactions by means of
telecommunications networks’.
 It is the exchange of data to facilitate the
financing and payment aspects of business
transactions
 It is considered as the sales aspect of e-
business.
 Modern electronic commerce typically uses
the World Wide Web at least at one point in
the transaction's life-cycle and encompass
technologies such as e-mail, mobile devices
and telephones as well.
 it include technologies like
 electronic funds transfer,
 supply chain management,

 Internet marketing,

 online transaction processing,

 electronic data interchange (EDI),

 inventory management systems,

 and automated data collection systems

 Electronic trading of physical goods and of
intangibles such as information.
 All the steps involved in trade, such as on-line
marketing, ordering payment and support for
delivery.
 The electronic provision of services such as
after sales support or on-line legal advice.
 Electronic support for collaboration between
companies such as collaborative on-line design
and engineering or virtual business consultancy
teams.
E-commerce process
 Impact of E-commerce

 Marketing:
 issues of on-line advertising,
 marketing strategies and

 consumer behavior and cultures

 direct marketing moved into telemarketing

 Computer sciences:
 development of different network and computing
 technologies and languages to support e-commerce
and e-business.
 Finance and accounting:
 on-linebanking
 Issues of transaction costs

 Economics:
 the
impact of e-commerce on local and global
economies.
 Production and operations management:
 reduced cycle times.
 Human resource management :
 issues of on-line recruiting,
 home working.
 E- Business law and ethics:
 legal and ethical issues that have arisen as a
result of a global ‘virtual’ market.
 Copyright laws

 privacy of customer information,

 legality of electronic contracts,

E-commerce business model

 A business model is set of planned activities

designed to result in a profit in marketplace.

 E commerce business model aim to use and

leverage the unique qualities of internet and
World Wide web.
 Type of E-commerce business
models
 The nature or transaction or interaction is mostly used
to class E-Commerce
 Business-to-business B2B
 : transactions between business partners
 Business-to-consumer B2C
 transactions between business organizations and
individual shoppers organizations
 Consumer-to-business C2B
 : transaction in which individuals sell products and
services to business.
 Consumer-to-consumer C2C
 : transactions between individual
Business applications………..
 Document automation in supply chain and
logistics
 Domestic and international payment systems
 Enterprise content management
 Group buying
 Automated online assistants
 Instant messaging
 Newsgroups
 Online shopping and order tracking
 Online banking
 Online office suites
 Shopping cart software
 Teleconferencing
 Electronic tickets
The need of e-commerce
security
 There is need for E-Commerce security due to
the increasing cyber attacks and cyber crimes.
 A recent survey of security practitioners
yielded the following results , the following
results,
 Organizations continue to have cyber attack from
both in and and outside of the organization.
 Eg. Computer virus abuse.

 The financial losses from cyber attacks

 Basic security issues

 From the user’s perspective,

 How can he know, that, the Web server own and
operated by legitimate company?
 How does he know that the form do not contain
some malicious and dangerous codes or content?
 How does he know that the Web server will not
distribute the information to some third party?
 From the company ‘s perspective
 How does the company know that the user will not
attempt o break in to the web server or alter the page
and content at the site?
 How does the company know that the user will not try o
disrupt the server so that it isn’t available to others
 With transactions that involves E-payments,
additional types of security must be
confronted.
 Authentication: the process by which one entity
verifies that another entity is who they claim to be.
 Authorization: the process that ensures that a
person has the right to access certain information.
 Auditing: the process of collecting information
about attempts to access particular resources,
use particular privilege
 Confidentiality (privacy): keeping a private or
sensitive information from being disclosed to
unauthorized individual, entities, or processes
 Integrity : the ability to protect data from being
altered or destroyed I
 Availability: the ability of a person or a program to
gain access to the pages, data, or services
provided by the site when they need it.
 Non repudiation: the ability to limit parties from
refuting that a transaction took place usually by
the means of a signature
 Benefits of e-commerce
 Organisations
 International marketplace.
 Operational cost savings

 Mass customisation

 Enables reduced inventories

 Lower telecommunications cost.

 Digitisation of products and processes.

 No more 24-hour-time constraints.

 Consumers
 access.

 More choices.
 Price comparisons.

 Improved delivery processes

 An environment of competition
Limitation of e-commerce
 Organization
 Lack of sufficient system security, reliability,
standards and communication protocols.
 Rapidly evolving and changing technology

 Facing increased competition

 Problems with compatibility of older and ‘newer’

technology.
 Consumers
 Computing equipment is needed to participate in
digital economy
 Cost of access to the Internet
 Cost of computing equipment
 Lack of security and privacy of personal data.
 Physical contact and relationships are replaced
by electronic processes.
 A lack of trust because they are interacting with
faceless computers