Professional Documents
Culture Documents
DOI: 10.1111/jocn.14515
ORIGINAL ARTICLE
Qing-Qing Wang1,* | Jing Zhao2,* | Xiao-Rong Huo3 | Ling Wu4 | Li-Fang Yang5 |
Ju-Yun Li6 | Jie Wang1
1
Department of Fundamental and
Community Nursing, School of Nursing,
Aims and objectives: To explore the effects of a home care mobile app on the out-
Nanjing Medical University, Nanjing, China comes of stoma patients who discharged from hospital.
2
Treatment Room, Jiangsu Province Background: Patients with a newly formed stoma experience many difficulties after
Hospital, the First Affiliated Hospital of
Nanjing Medical University, Nanjing, China surgery. Mobile application (app) has the potential to help patients self-manage their
3
Jiangsu Nursing Association, Nanjing, diseases and adjust to the changes in their lives and is a convenient way to ensure
China
the continuity of care. However, there is a lack of studies about the effects of a
4
Wound Care Center, Nanjing Drum Tower
Hospital, Nanjing, China mobile app on the transitional care for improving discharged stoma-related health
5
Ostomy Outpatient Clinic, Jiangsu Cancer outcomes.
Hospital, Nanjing, China
Design: A randomised controlled trial.
6
Department of Gastroenterological
Oncology Surgery, Jiangsu Province
Methods: A total of 203 patients with a permanent stoma in tertiary hospitals in
Hospital of Traditional Chinese Medicine, China were randomly assigned into two groups. Patients in the control group
Nanjing, China
(n = 103) received routine discharge care. Patients in the intervention group
Correspondence (n = 100) received home care via a mobile app besides routine care. The psychoso-
Jie Wang, Department of Fundamental and
Community Nursing, School of Nursing,
cial adjustment level, self-efficacy scale and stoma complications incidence were
Nanjing Medical University, 101 Longmian measured in the follow-up period and compared between the two groups. Data
Avenue, Nanjing 211166, Jiangsu, China.
Email: wangjienjmu@126.com.
were collected at four time points: before intervention (baseline), at 1, 3 and
6 months after discharge.
Funding information
Qing Lan Project of Jiangsu provience
Results: The psychosocial adjustment level and stoma self-efficacy score of the
(2016); the Chinese Nursing Association, intervention group were significantly higher than those of the control group, respec-
Grant/Award Number: ZHKY201511; the
Key Discipline Development Project of
tively, at 1-, 3- and 6-month follow-up (all p < 0.05). The incidence of stoma compli-
Jiangsu Province, China, Grant/Award cations in the intervention group was tending to reduce at 1, 3 and 6 months after
Number: JX10617801
discharge.
Conclusion: The findings indicated that follow-up care at home via a mobile app
can effectively improve the psychosocial adjustment level, self-efficacy scale and
other related outcomes of stoma patients.
Relevance to clinical practice: The home care mobile app is an effective interven-
tion to support the psychosocial adjustment and self-efficacy of stoma patients after
discharge. It ensures the continuity of care and provides nursing guidance for the
patients timely.
3592 | © 2018 John Wiley & Sons Ltd wileyonlinelibrary.com/journal/jocn J Clin Nurs. 2018;27:3592–3602.
WANG ET AL. | 3593
KEYWORDS
home care, mobile app, psychosocial adjustment, self-efficacy, stoma
1 | INTRODUCTION
What does this paper contribute to the wider
Colorectal cancer (CRC) is the fourth leading cause of cancer-related global clinical community?
deaths worldwide, and the global burden of CRC is expected to
• This study provides evidence to support that nurse-led
increase more than 2.2 million newly diagnosed cancer cases and
follow-up care via a mobile app can be effective to
1.1 million cancer deaths by 2030 (Arnold et al., 2017). With increas-
improve psychosocial adjustment, self-efficacy and other
ing incidence and mortality, CRC is one of the top five most commonly
stoma-related outcomes of discharged patients.
diagnosed cancers in China, and it is estimated that about 376,300
• Mobile phone technology may be a part of the transi-
patients have been diagnosed with colorectal cancer and 191,000 died
tional care to deliver psychosocial interventions to stoma
from this cancer in 2015 (Arnold et al., 2017; Chen et al., 2016).
patients and share enterostomal therapy (ET) nurses’
Enterostomy continues to be a major surgical treatment and a life-sav-
work pressure in clinical practice.
ing procedure for CRC in a variety of methods currently. According to
statistics provided by Dai, Huo, Wu, and Yang (2014), patients with a
permanent stoma accounted for 75.0% (1,682/2,242) after surgery in
Jiangsu Province, China. In other words, these patients have to learn Ma, Zheng, & Li, 2013). In China, there have been more than 1 mil-
to live with a permanent stoma for the rest of their lives. lion individuals with permanent stoma and an average of approxi-
mately 156,000 new cases each year (Yang, Yan, & Qin, 2016), and
a total of 1–2 full-time ET nurses should be available in a general
1.1 | Background
hospital with more than 500 beds (Wang et al., 2013). Another is
Stoma patients may experience physical, psychological and social that specialised stoma care started rather late in China. Specialised
challenges after discharge (Hoon, Chi, & Hong-Gu, 2013). Individuals stoma care was introduced to China in 1988, and ET nurses had
with a stoma have to face physical problems such as leakage, local been trained and certificated since 2011 (Wang et al., 2013; Yu,
skin irritation and offensive odour (Boraii, 2017). Studies have found 2005). In addition, in other countries, the continuity of stoma care
that ostomates have significantly higher depression, poorer social includes transferring from hospitals to community health centres.
function and more problems with body image than patients without Despite the rapid development of community nursing in China,
stoma, which may negatively affect their interpersonal relationships nurses working in the community are incapable of providing profes-
and quality of life (Krouse et al., 2007; Ross et al., 2007). sional stoma care for patients at home (Yang et al., 2016).
How patients adjust to these changes has been an important The advances in mobile technology such as smartphones and
aspect of transitional care. However, levels of adjustment have mobile apps have created more opportunities for individuals to get
shown little change over the years in spite of the increasing number health-related treatments anytime or anywhere. It has been reported
of stoma care methods (Brown & Randle, 2005; Simmons, Smith, that 92.5% of people in China own a smartphone in 2016 (CNNIC
Bobb, & Liles, 2007). Studies also have demonstrated that self-effi- 2016). In the United States, 93% of adults patients with gastroen-
cacy in stoma care is an essential variable predicting positive adjust- teropathy at an academic medical centre were smartphone owners
ment and quality of life (Raingruber, 2011; Simmons et al., 2007). and most of them were interested in using health-related apps (Zia,
Due to the changes in stoma appliance technology and shorter Le, Munson, Heitkemper, & Demiris, 2015). Furthermore, previous
hospital stay in the current healthcare environment, patients and studies have demonstrated the potential benefits and efficacy of
their families do not have enough time to become proficient in using the mobile apps as the primary intervention for disease pre-
stoma care during their hospitalisation (Zhang et al., 2013). In other vention or self-care conducted in diabetes, obesity and cancer
words, long-term education and support after discharge are neces- patients (Fukuoka, Gay, Joiner, & Vittinghoff, 2015; Pretlow, Stock,
sary for ostomates. Enterostomal therapy (ET) nurses play an impor- Allison, & Roeger, 2015; Stinson et al., 2015). However, information
tant role in the continuity of care for stoma patients from hospital about the feasibility and effectiveness of mobile apps for discharged
to home. They can help patients cope with the diagnosis, teach prac- patients with a stoma is limited.
tical skills in stoma care and provide supportive counselling (Comb,
2003). Nonetheless, in China, transitional care for discharged
1.2 | Aim of the study
patients with stoma has been proved to be inadequate. One reason
is that the number of Chinese ET nurses is estimated at 600, which This study aims to assess the effectiveness of the follow-up care
is far from meeting the needs of patients and clinical work (Wang, enhanced with a home care mobile app on the psychosocial
3594 | WANG ET AL.
adjustment, self-efficacy and stoma-related complications of patients urinary tumours, and having a permanent stoma after surgery; (b) at
with a stoma who discharged from hospital. least 18 years of age; (c) able to read and speak Mandarin; and (d)
own a smartphone and willingness to use the mobile app after dis-
charge if randomised to the mobile app group; The exclusion criteria
1.3 | Theoretical framework
include the following: (a) having other types of cancer; (b) having
The theoretical framework of this study is guided by Bandura’s self- visual, hearing and/or cognitive impairments/mental disorders; (c)
efficacy theory (Bandura, 1977). Self-efficacy refers to the confidence alcohol or drug abuse; and/or (d) dying or having any surgical com-
in one’s ability to carry out tasks. A strong correlation between plication leading to a delay of more than 48 hr before attaining
adjustment and self-efficacy has been reported (Simmons et al., stoma proficiency after discharge.
2007). Personal self-efficacy is derived from four factors: perfor- The sample size was estimated based on the self-efficacy score
mance accomplishments, vicarious experience, verbal persuasion and between the intervention and control groups (Zhang et al., 2013).
physiological states. “Performance accomplishments” is based on The difference in the self-efficacy score between the two groups
mastery experiences (Bandura, 1977). If ostomates master practised was 7.5, with a standard deviation of 15.17, 90% power at a 5% sig-
skills of stoma care, they will have strong efficacy expectations to nificance level (2-sided), the minimum sample size is 86 per group
repeat successful performance. “Vicarious experience” comes from (Machin, Campbell, Tan, & Tan, 2011; Zhang et al., 2013) Given the
seeing others. Stoma patients can have belief in achieving improve- 15% dropout rates, we calculated that a minimum sample size of
ment in performance when they observe ET nurses and peers per- 198 (99 in each group) would be required for the study. A total of
form accomplishments without adverse outcomes. “Verbal 232 participants meet the inclusion criteria, and 212 patients were
persuasion” includes suggestions and support from family and health- randomised using the Research Randomiser into either intervention
care professionals. “Physiological states” involves emotional reactions group (n = 106) or a control group (n = 106). The Research Ran-
such as anxiety, stress and fear, which can affect ostomates’ self-effi- domiser generated a set of 53 unique numbers ranging from 1–106.
cacy in coping with challenges after discharge, need to be paid atten- Participants took a number from the envelope. If the selected num-
tion to in the intervention (Bandura, 1977). These strategies will be ber corresponded to any generated number, he/she would be
involved in the home care mobile app interventions to enhance the assigned to the intervention group, or else, to the control group. At
adjustment and self-efficacy of discharged stoma patients. the end of the study, six patients from the intervention group and
three patients from the control group were excluded (Figure 1).
Excluded (n = 20)
Not meeting inclusion criteria (n = 6)
Refused to participate (n = 10)
Other reasons (n = 4)
Home care mobile app intervention group (n = 106) Control group (n = 106)
Routine discharge care Routine discharge care
Home care mobile app follow-up Periodic outpatient follow-up
(a) (b)
For example:
Patient X at 1-month follow-up asked:
"The skin surrounding the pouch application area
was inflamed, what should I do?”
The ET nurse viewed text and pictures, and then
replied to the patient by voice:
"From your description and pictures, I considered
you suffered from peristomal irritant dermatitis,
which was related to faeces leakage. Treatments
include careful cleaning of the skin with warm water,
drying, and the application of stoma powders, pastes
and protective creams. Moreover, the diameter of the
ostomy bag opening must be adapted to the stoma."
FIGURE 2 Intervention mobile app screens for users. (a) Main screen, (b) Consultation screen [Colour figure can be viewed at wileyonlinelib
rary.com]
efficacy. The monthly sessions conducted to find new physical and (Cronbach’s alpha = 0.93; test–retest (r) = 0.83) was also reported
psychological issues, minimise negative feelings and help patients (Simmons et al., 2009). Xu, Cheng, and Dai (2010) translated and
return to normal life in the last 3 months. Furthermore, during the 6- developed the scale in China. The revised Chinese version of the
month follow-up period, if patients met any physical, psychological scale consisted of 20 items with the scores varying from 0–80 and
and social problem after discharge, they could get individualised sup- had acceptable reliability (Cronbach’s a = 0.8686; test–retest
port and advice from ET nurses within 24 hr using this mobile app. (r) = 0.68) (Xu et al., 2010). The Cronbach’s a coefficient of 0.87 was
A total of 10 certified ET nurses who had a minimum of 3 years’ measured in our study.
stoma care experience were involved in this study. They were
trained in the theoretical framework and intervention protocol
2.5.3 | Stoma self-efficacy
before conducting the study. We offered reading materials on study
protocol, routine care methods and the home care mobile app The self-efficacy level of stoma patients was measured using Stoma
instructions to the ET nurses. The experienced investigators Self-Efficacy Scale (SSES, Bekkers, van Knippenberg, van den Borne,
attended the study to ensure consistency with intervention. An & van Berge-Henegouwen, 1996). The SSES had two subscales,
experienced programmer was assigned to the research to guarantee Stoma Care Self-Efficacy (13 items, Cronbach’s a = 0.94) and Social
the mobile app in normal condition. Self-Efficacy (9 items, Cronbach’s a = 0.95). The correlation between
the two scales was 0.73. Respondents chose one of five categories,
ranging from “not at all confident” to “extremely confident.” The
2.5 | Outcome measurements
scores were in the range from 22–110. Higher scores referred to
The four outcome measures in this study included patients’ demo- higher levels of self-efficacy. In this study, we used the Chinese ver-
graphic and clinical characteristics, psychosocial adjustment, stoma sion of the SSES, which was translated and validated (Cronbach’s
self-efficacy and stoma-related complications. a = 0.97) by Wu, Chau, and Twinn (2007). The alpha coefficient for
the Chinese SSES in our research was 0.96.
the routine care they would be given. If patients consented to volun- T A B L E 1 Demographic and clinical characteristics of the
tarily participate in the study, they were asked to provide standard intervention and control groups
demographic information. Patients in the intervention group were Intervention Control
required to own a smartphone and install the home care mobile app. (n = 100) (n = 103)
Variables n (%) n (%) v2/t p
Patients’ baseline data including demography, medical records,
psychosocial adjustment, self-efficacy and stoma complications were Age (Mean SD; 56.95 14.88 59.18 14.14 1.10 0.27a
years)
collected by ET nurses and the investigator 1 or 2 days before dis-
Gender
charge. A total of 212 patients agreed to take part in the study. At
1, 3 and 6 months after discharge, data were collected again. Male 62 (62.00) 67 (65.05) 0.20 0.65b
Patients in the control group were asked to complete the question- Female 38 (38.00) 36 (34.95)
naires when they returned to the outpatient clinics. At the same Healthcare insurance
time, patients in the intervention group completed data collection Yes 85 (85.00) 79 (76.70) 2.25 0.13b
online through the mobile app. No 15 (15.00) 24 (23.30)
Data were analysed using IBM SPSS Statistics for Windows, ver- Disease
sion 22.0 (IBM SPSS Data Collection, New York, NY, USA). The relia- Rectal cancer 65 (65.00) 67 (65.05) 3.90 0.27b
bility of scales was tested by Cronbach’s alpha coefficients in this Colon cancer 11 (11.00) 18 (17.48)
study. Descriptive statistics were used to describe all outcome vari- Bladder cancer 6 (6.00) 2 (1.94)
ables. Demographic and clinical characteristics of intervention
Other 18 (18.00) 16 (15.53)
patients and controls were compared using Student’s t test, Mann–
Stoma site
Whitney U test, chi-square test, or Fisher’s exact test when appro-
Colostomy 74 (74.00) 82 (79.61) 1.73 0.42b
priate. Kolmogorov–Smirnov test was used to examine whether the
Ileostomy 18 (18.00) 17 (16.51)
data presented normal distribution. Differences in normally dis-
Other 8 (8.00) 4 (3.88)
tributed continuous variables between two groups were evaluated
Stoma type
using Student’s t test or Mann–Whitney U test based on the results
of the homogeneity variance test. Categorical variables were com- End ostomy 88 (88.00) 91 (88.35) 0.01 0.94b
pared between two groups by chi-square/Fisher’s exact test. One- Loop ostomy 12 (12.00) 12 (11.65)
way analysis of variance (ANOVA) of repeated measures was used Notes. p-value of independent samples t test among two groups. bp-
a
to explore between-group (intervention vs. control), within-group value of chi-square/Fisher’s exact test among two groups.
T A B L E 2 Analyses of the psychosocial adjustment and self-efficacy of stoma patient’s pre- and postintervention
After discharge
Between Interaction
MeanSD
Baseline Within group groups effect
Variables Mean SD 1 month 3 month 6 month F (p) F (p) F (p)
Ostomy adjustment score 1112.74 (0.000a) 81.21 (0.000a) 79.56 (0.000a)
Intervention (n = 100) 39.31 10.47 51.32 8.43 64.36 5.94 70.80 4.64
Control (n = 103) 36.34 12.07 41.23 11.43 49.81 10.41 54.54 10.48
Stoma self-efficacy scale 682.21 (0.000a) 23.16 (0.000a) 49.58 (0.000a)
Intervention (n = 100) 54.64 15.57 66.08 12.53 80.57 9.78 92.10 7.78
Control (n = 103) 54.15 19.13 60.21 16.94 69.07 14.27 75.50 13.38
Note. ap < 0.001, based on one-way analysis of variance (ANOVA) of repeated measures.
Notes. v2 and p-values, comparing between the intervention and control groups at baseline. v2 and p-values, comparing between the intervention and
a b
control groups at 1 month after discharge. cv2 and p-values, comparing between the intervention and control groups at 3 months after discharge. dv2
and p-values, comparing between the intervention and control groups at 6 months after discharge.
WANG ET AL. | 3599
telephone follow-up program, which helped them solve stoma care Mobile technology improves patient access to such healthcare
problems and shorten the adaptation period (Zheng, Zhang, Qin, professionals anytime/anywhere. However, most of previous stud-
Fang, & Wu, 2013). The stoma complication rate was 23.0%–32.0%, ies still have depended on telephone follow-up (Bohnenkamp et al.,
and the most common complication was peristomal dermatitis in this 2004; Zhang et al., 2013; Zheng et al., 2013). In our study, we did
study, which were similar to the previous studies (Richbourg, Thorpe, something new as follows: (a) It is the first time that a mobile app
& Rapp, 2007; Shabbir & Britton, 2010). Moreover, the incidence of has been used as the platform for medical diagnosis and treatment
stoma complications in the intervention group was slightly lower than among discharged stoma patients; (b) we conducted a randomised,
that in the control group at 1-, 3- and 6-month follow-up, but the dif- controlled clinical trial to explore the effects of follow-up care
ferences were not statistically significant. Zhang et al. (2013) showed delivered via a mobile app on the outcomes of ostomates. Given
the patients who received nurse telephone calls had significantly the shortage of ET nurses and the lagging development of commu-
fewer stoma complications at 1 and 3 months postdischarge com- nity nursing in China (Wang et al., 2013; Yang et al., 2016), the
pared with the control group. Nonetheless, to some extent, our find- utilisation of the home care mobile app was a new modality of
ing reflected patients in the mobile app intervention group could get out-hospital nursing for monitoring progression, evaluating progno-
more convenient and timely transitional care from ET nurses. sis, providing follow-up care, assisting in self-management and
It took the ostomates approximately 5 min to input the stoma delivering psychosocial interventions, especially for ostomates who
information and photographs through the mobile app. And the pho- had mobility difficulties or lived in remote regions. Unlike tradi-
tographs were reviewed by ET nurses to assess the condition of tional outpatient nursing, patients with a permanent stoma could
stoma and peristomal skin. The app allowed patients to submit data receive real-time feedback on their individual results. Using these
frequently and provided more information than telephone or outpa- data, they could evaluate the potential benefits of psychosocial
tient follow-up care did. Engel et al. (2011) compared the accuracy interventions and easily communicate observations to ET nurses. In
rate for free flap monitoring between remote smartphone photo- addition, this technology tools as part of the transitional care could
graphic assessments and in-person examinations, and they found share some pressure of ET nurses in clinical practice. Thus, future
that the photography assessment had a comparable accuracy rate studies could expand participant population to explore the effect of
and a shorter response time compared with the in-person visit. As a the home care mobile app, for example, individuals who have tem-
result, developing stoma complications were observed in real-time porary stomas.
and allowed for the early detection prior to scheduled outpatient fol- The optimal time of closure remains unclear. Robertson, Puckett,
low-up. In addition, smartphone monitoring was likely to invoke the Vather, Jaung, and Bissett (2015) suggested that temporary stomas
patients’ interest in their condition and make them willing to raise were closed between 8–12 weeks (Robertson et al., 2015). However,
questions and contact to their ET nurses. The increased contacts Ogilvie, Dietz, and Stocchi (2012) found that the median time to clo-
may lead to significantly fewer stoma complications during a longer sure ostomy was 6.3 months after surgery. Like individuals with per-
follow-up period than that in the present study. manent stomas, patients with temporary ostomies experienced a
Previous studies have shown that telemedicine is an effective sudden and significant change in body image that affected both
measure to ensure the continuity of care, for example, telephone fol- physical and psychosocial states before ostomy closure. Previously
low-up. Data of patients could be transmitted to healthcare profes- published studies suggested that the main disadvantages of tempo-
sionals over a telephone line to assess condition, manage symptoms rary stoma included high stoma output, dehydration and a high rate
and provide care (Bohnenkamp, McDonald, Lopez, Krupinski, & of postoperative complications, including stoma prolapse, parastomal
Blackett, 2004; Zhang et al., 2013; Zheng et al., 2013). Furthermore, hernia, wound infection and incisional hernia (Edwards, Leppington-
positive and effective psychosocial interventions could be conducted Clarke, Sexton, Heald, & Moran, 2001; Law, Chu, & Choi, 2002).
to improve patients’ adjustment and quality of life by nurse special- Moreover, it has been reported that stoma self-efficacy and quality
ists’ telephone follow-up (Hoon et al., 2013). of life were significantly impaired in patients with temporary stomas
With the development of mobile technology, smartphones and (Silva, Ratnayake, & Deen, 2003; Su et al., 2016). Healthcare provi-
mobile apps have been popular healthcare tools. A growing number ders may need to strengthen efforts to help patients with temporary
of recent studies have shown the potential benefits of using mobile stomas adapt their daily living and maintain a positive mental atti-
apps as self-management or combined with interventions. Fukuoka tude. Our findings have provided a huge basis that can be further
et al. (2015) found that the mobile app was cost-effective and con- examined in temporary stoma patients.
venient to deliver proven weight-loss interventions to type 2 dia- The home care mobile app examined in this study is currently
betes mellitus. The smartphone app was also capable of recording only available to registered and authorised Android phone users in
eating patterns to assess energy intake among young adults (Pender- China. The use of smartphone apps as a tool to conduct research is
gast, Ridgers, Worsley, & McNaughton, 2017). Armstrong, Coyte, still in its infancy. Future studies are required to ensure the true
Brown, Beber, and Semple (2017) showed that follow-up care man- potential of the home care mobile app. Given the features of this
agement could be delivered by a mobile app instead of in-person fol- app, we believe it can be translated into other languages and gener-
low-up visits during the first 30 days after ambulatory breast alisable to the similar group of patients in other countries in the long
reconstruction operation. term.
3600 | WANG ET AL.
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