ECM400 Gold Hawk Modem Specifications and User Guide - v2.5

ECM400 Technical Specifications and User Guide
CONFIDENTIAL
ECM400
LTE Cat-1 / UMTS 3G / GPRS 2G Modem
Technical Specifications and User Guide
Version: 2.5
Date: 23rd April 2021
Document: ECM400TSUG_2.5
Status: Confidential
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Contents
1 PREFACE ...................................................................................................................................... 5
1.1 Disclaimers .............................................................................................................................. 5
1.2 Revision History ...................................................................................................................... 5
2 INTRODUCTION......................................................................................................................... 6
3 OVERVIEW .................................................................................................................................. 6
3.1 Physical Dimensions ................................................................................................................ 6
3.2 RF Features ............................................................................................................................. 7
3.3 Mechanical Interfaces ............................................................................................................. 7
3.4 Environmental Compliance ..................................................................................................... 7
3.5 Operating System .................................................................................................................... 8
4 INTERFACES/PERIPHERALS ................................................................................................. 8
4.1 Front Interface ........................................................................................................................ 8
4.2 SIM Interface ......................................................................................................................... 10
4.3 Flash LEDs.............................................................................................................................. 11
4.4 RF INTERFACE ........................................................................................................................ 11
4.5 LAST GASP ............................................................................................................................. 14
4.6 INCOMING CALL SCREENING ................................................................................................ 15
4.7 REBOOT ................................................................................................................................. 15
4.8 ESD PROTECTION .................................................................................................................. 15
4.9 Product Lifespan ................................................................................................................... 15
5 USING ECM400.......................................................................................................................... 16
5.1 GETTING STARTED................................................................................................................. 16
5.2 Operational Status ................................................................................................................ 16
6 COMMUNICATING WITH ECM400 ..................................................................................... 16
6.1 Communication Testing ........................................................................................................ 16
6.2 Checking the PIN Code Status ............................................................................................... 17
6.3 Verify the Receive Signal Strength ........................................................................................ 17
6.4 Verify the Network Registration ........................................................................................... 18
6.5 Main AT Command types for ECM400 .................................................................................. 18
6.6 Echo Testing .......................................................................................................................... 19
7 TROUBLESHOOTING THE ECM400.................................................................................... 19
7.1 No Communication with the ECM400 through the Serial Link ............................................. 19
7.2 Receiving an “ERROR” Message ............................................................................................ 20
7.3 Receiving a “NO CARRIER” Message ..................................................................................... 20
7.4 Resetting the ECM400 .......................................................................................................... 21
8 TRANSPARENT MODE ........................................................................................................... 21
9 SNMP Feature for Remote Monitoring .................................................................................... 21
10 POWER CONSUMPTION .................................................................................................... 22
10.1 General.................................................................................................................................. 22
11 RELIABILITY COMPLIANCE ........................................................................................... 22
11.1 Environmental Specifications.................................................................................................... 22
11.2 Function Status Classification ............................................................................................... 22
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12 CERTIFICATION COMPLIANCE AND STANDARDS ...................................................... 23
13 UPGRADE GUIDELINES ..................................................................................................... 24
13.1 Operating System Upgrade ....................................................................................................... 24
13.2 Firmware Upgrade .................................................................................................................... 24
14 APPENDIX A: MECHANICAL............................................................................................ 25
15 APPENDIX B: PRODUCT LABELLING............................................................................ 25
16 APPENDIX C: PACKAGING ............................................................................................... 26
17 APPENDIX D: VARIANTS OF ECM400 ............................................................................ 26
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Figures:
Figure 1: Physical Dimensions of ECM400
Figure 2: WEEE logo
Figure 3: Side View of Gold Hawk with SIM Card Interface and Cover
Figure 4: Pin Assignment of RJ45 8-Pin Jack
Figure 5: Ethernet Cat 5/6 cable with 2x RJ45 connectors at each end
Figure 7: MFF2 eSIM
Figure 8: EDMI Paddle Antenna
Figure 9: Overview of External Modem
Figure 10: Labelling
Figure 11: MOQ of 100 modems for Packaging Box
Tables:
Table 1: Physical attributes of ECM400
Table 2: RJ45 Connector Pin Number-to-Signal Assignment
Table 3: Input Power Supply Voltage
Table 4: SIM Interface Electrical Characteristics
Table 5: LED Operational Status
Table 6: SMA Connector
Table 7: Antenna Specifications
Table 8: Frequency Bands Transmit and Receiver parameters
Table 9: Frequency Bands and respective uplink and downlink frequency ranges
Table 10: ESD discharge parameters for test points
Table 11: AT+PIN responses
Table 12: RSSI values and definitions
Table 13: BER values and definitions
Table 14: AT+CREG values and definitions
Table 15: Main AT Command Types
Table 16: Responses when AT Commands return nothing
Table 17: Responses when receiving “No Carrier” message
Table 18: Table of SNMP parameters to be supported
Table 19: Power Consumptions (Typical Values)
Table 20: Environment Profile
Table 21: ISO Failure Mode Severity Classification
Table 22: Standards Conformity for ECM400
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1 PREFACE
1.1 Disclaimers
The information contained in this document is proprietary and exclusive property of EDMI
Limited except as otherwise indicated. No part of this document, in whole or in part, may be
reproduced, stored, transmitted or used for design purposes without the prior written
permission of EDMI Limited.
The use of the product including the software and documentation (the “Product”) is subject
to the Release Note provided together with the product. In any event the provisions of the
release note shall prevail. This document contains information on EDMI modem products.
The specifications in this document are subject to change at EDMI’s discretion. EDMI grants
a non-exclusive right to use the Product. The recipient shall not transfer, copy, modify,
translate, reverse engineer, create derivative works; disassemble or decompile the Product
or otherwise use the Product except as specifically authorized. The Product and this
document are provided on an “as is” basis only and may contain deficiencies or
inadequacies. To the maximum extent permitted by applicable law, EDMI Limited disclaims
all warranties and liabilities. The recipient undertakes for an unlimited period of time to
observe secrecy regarding any information and data provided to him in the context of the
delivery of the Product. This general note shall be governed and construed according to
Singapore Law.
1.2 Revision History

Date History of the evolution Changed By Version
4th May 2020 First Draft Mark Foo 1.0
2nd Sept 2020 Release to Customer Mark Foo 2.2
3rd March 2021 Update Casing Dimension Mark Foo 2.3
23rd March 2021 Update WCDMA Data Rate Mark Foo 2.4
23rd Aprl 2021 Update ANT400 specification Mark Foo 2.5
Privacy information
This document may contain information of a sensitive nature. This information should not
be given to any persons outside of the EDMI Limited without prior consent.
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2 INTRODUCTION
The ECM400 is a compact LTE/UMTS/GPRS modem to transfer data to/from other devices,
such as smart meter, to the mobile network. It is easy to use the ECM400 as an
LTE/UMTS/GPRS terminal. The ECM400 has an industrial standard serial interface that can
be used to transfer data to/from the connected device. The connected device can also send
AT commands via this serial interface, to control ECM400. It has an integrated SIM card
reader supporting 1.8V and 3V SIM cards and it has the capability to support MFF2 eSIMs.
3 OVERVIEW
3.1 Physical Dimensions
Figure 1: Physical Dimensions of ECM400
The modem has a complete box casing with the following properties.
Dimension Value (mm)

Length 91.7
Width 51.15
Thickness 23.8
Weight 56.3 gram
Table 1: Physical attributes of ECM400
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3.2 RF Features
Frequency Bands Supported:
• GSM/GPRS/EDGE: 900/1800 MHz
• WCDMA: B1, B8
• FDD-LTE: B1, B3, B5, B7, B8, B20
• TDD-LTE: B40
Modulation:
• 2G – GMSK, 8PSK
• 3G – BPSK
• 4G – QPSK, 16QAM, 64QAM
3.3 Mechanical Interfaces
• 3V/1V8 SIM interface

• RF interface
• Serial link (RS232) interface
• Power supply DC input from 5V to 32V
• Flash LED indicator
3.4 Environmental Compliance

3.4.1 RoHS Compliance
The modem is compliant with RoHS Directive 2011/65/EU including directive 2015/863 which sets
limits for the use of certain restricted hazardous substances. This directive states that “from 1st July
2006, new electrical and electronic equipment put on the market does not contain lead, mercury,
cadmium, hexavalent chromium, polybrominated biphenyls (PBB) or polybrominated diphenyl
ethers (PBDE)”.
3.4.2 Disposing the Product
This electronic product is subject to the EU Directive 2012/19/EU for Waste Electrical and Electronic
Equipment (WEEE). As such, this product must not be disposed of at a municipal waste collection
point. Please refer to local regulations for directions on how to dispose of this product in an
environmentally friendly manner.
Figure 2: WEEE logo
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3.5 Operating System
The operating system of the modem is responsible for the following functions:
• Control via AT commands according to 3GPP standardized formats.
- Supports Hayes compliant AT Commands, GSM07.07 AT Commands and GSM07.05 AT
Commands for SMS
• Support Packet Data.
• Support +++ Syntax while in data mode to switch between data and command state.
• Support AT commands to report SIM ID (e.g. AT+CCID) and query received signal
information (e.g. AT+CSQEX). Where possible, these features should use 3GPP compliant
command formats if available.
• Support Protocol Stacks UDP, TCP (Server & Client functionalities) and PPP. Other stacks to
be considered for are CoAP, LwM2M, SNTP, MQTT, TLS, DTLS, HTTP, HTTPS and FTP.
• Data rate as per Section 4.4.3
4 INTERFACES/PERIPHERALS
This section describes the different connectors, interfaces and peripherals that connect with the
modem. The modem is distributed in the market as a finished product with the following interfaces:
• SMA RF Connector
• RJ45 Connector (connecting to meter)
• Flash LED Indicator
• SIM Connector
The interface signals available from the modem are listed in the following table. For more
information about these signals, refer to the corresponding chapters.
4.1 Front Interface
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4.1.1 RJ 45 Interface
The modem shall use the standard RJ45 8-pin connector as the power and data interface.
Figure 4: Pin Assignment of RJ45 8-Pin Jack
Pin No. Name I/O Description

1 DCIN I 5V to 32V DC input
2 RS232-DCD O Data Carrier Detect
3 RS232-DTR I Data Terminal Ready
4 GND - Power Ground
5 RS232-RXD O Receive Serial Data
6 RS232-TXD I Transmit Serial Data
7 RS232-CTS O Clear to Send
8 RS232- RTS I Request To Send
Table 2: RJ45 Connector Pin Number-to-Signal Assignment
• Pin #1 and #4 are the power pins.

• Serial link (RS232) interface is used for:
▪ Data transmission
▪ Local firmware upgrade
• The RS-232 interface is implemented as a serial asynchronous transmitter and receiver
interface.
• RTS, CTS, DCD, DTR are reserved in hardware and XON/XOFF software flow control is
supported.
• It must support bit rates from 9600bps to 115,200bps.
Cable (straight cable, terminated with RJ45 LAN connectors)
Figure 5: Ethernet Cat 5/6 cable with 2x RJ45 connectors at each end
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4.1.2 Power Supply
The ECM400 is supplied by an external DC voltage (DCIN) that ranges from 7V to 24V. This
input is available from the RJ45 connector on the modem.
Pin Number Signal Description

1 DCIN 5V to 32V DC input
4 GND Power Ground
Table 3: Input Power Supply Voltage
Note that the correct operation of the ECM400 in communication mode is not guaranteed if
input voltage (DCIN) falls below 7V.
4.2 SIM Interface
The Subscriber Identification Module can be directly inserted in the modem through the SIM door.
The SIM interface controls both 1.8V and 3V SIM cards and it is fully compliant with GSM 11.11
recommendations concerning SIM functions.
The SIM interface is ESD protected. Transient Voltage Suppressor diodes are internally added on the
signals connected to the SIM interface in order to prevent any damage from electrostatic discharge.
The SIM uses five SIM signals, namely:

• SIM-VCC, SIM power supply
• SIM-RST, SIM reset
• SIM-CLK, Clock
• SIM-IO, I/O port
• SIM-DET, SIM detection
Refer to the following table for the electrical characteristics of the SIM interface.
Table 4: SIM Interface Electrical Characteristics
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4.2.1 eSIM
This ECM400 Gold Hawk modem supports eSIM. Provision for MFF2 form factor eSIM is
located beside the Mini 2FF SIM card holder on the PCB. If eSIM is to be used, the Mini 2FF
SIM card holder will not be mounted on the PCB.
Figure 7: MFF2 eSIM
4.3 Flash LEDs

The modem is equipped with a dual-colour LED indicator which indicates its operational
states.
Modem State LED Status Operational Status

ON Slow Flashing Green The modem is powered up and
(LED is switched ON for 0.2s registration to the network is in
and OFF for 2s) progress.
Quick Flashing Green The modem is already registered into
(LED is switched ON for 0.2s the network. Sending and receiving
and OFF for 0.6s, keep 2s) data is in progress.
Permanently Green The modem is already powered on
and registration to the network is
successfully.
ON Permanently AMBER No SIM card is being inserted.
ON Flashing AMBER Warning that the RSSI is very low.
(LED is switched ON for 0.5s
and OFF for 0.5s)
OFF OFF The modem is switched OFF.
The modem is faulty.
Table 5: LED Operational Status
For more information about AT commands applicable to the ECM400, please refer to the commands
marked as supported by AT Commands Interface Guide.
4.4 RF INTERFACE
4.4.1 RF Antenna Connector

An external RF antenna is connected via the ECM400’s SMA connector (jack) that is also the antenna
reference point (ARP).
The nominal impedance of the antenna interface is 50Ω.
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Supplier Description Vendor Part Number
M.gear SMA Connector, JTR01SSGT_SMA
PCB Mounted,
50Ω, DC-6GHz
Table 6: SMA Connector
4.4.2 Antenna Specification

The antenna should fulfil the requirements listed in the table below.
For good RF performance, the return loss of the customer application’s antenna should be better
than 10dB (VSWR < 2).
Additional ESD protection to the antenna connector is provided. DC voltage must not be applied to
the antenna circuit to protect it from damage.
The antenna's character impedance should be 50Ω. It is recommended that the antenna should have
VSWR <=2:1, within the working band frequency range.
Figure 8: EDMI Paddle Antenna
(Reference Document: Paddle Antenna_Factsheet_English.pdf)
Type of External Antenna
• 4G LTE Antenna (SMA Male) with 125mm cable (MDMANT23004C_125)

• 4G LTE Antenna (SMA Male) with 1m cable (MDMANT23003C_1MTR)
The optimum operating frequency will depend on the application. A penta-band omni-directional
antenna will work in the following frequency bands and should have the following characteristics.
Table 7: Antenna Specifications
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4.4.3 RF Performances
RF performances are compliant with the ETSI recommendation GSM05.05. Listed below are the main
parameters for both the Receiver and the Transmitter.
Data Rates:
GPRS: Max 85.6Kbps(DL) / Max 85.6Kbps(UL)

EDGE：Max 236.8 kbps (DL) / Max 236.8 kbps (UL)
WCDMA: DC-HSPA+, Max 42Mbps (DL)/Max 5.76Mbps (UL)
FDD-LTE：non-CA cat4, Max 150Mbps (DL)/Max 50Mbps (UL)
TDD-LTE：non-CA cat4, Max 130Mbps (DL)/Max 35Mbps (UL)
Power Class Ratings:

GSM850：+33dBm (Power Class 4)
EGSM900：+33dBm (Power Class 4)
DCS1800：+30dBm (Power Class 1)
EDGE 900MHz：+27dBm (Power Class E2)
EDGE1800MHz：+26dBm (Power Class E2)
CDMA 1X/EVDO: +23dBm (Power Class 3)
UMTS：+23dBm (Power Class 3)
LTE：+23dBm (Power Class 3)
Bands Supported Transmit Power Receive Sensitivity

EGSM900 33dBm+2/-2dBm <-108dBm
DCS1800 30dBm+2/-2dBm <-108dBm
UMTS B1 24dBm +1/-3dBm <-108dBm
UMTS B8 24dBm +1/-3dBm <-108dBm
FDD-LTE B1 23dBm+2/-2dBm <-97dBm
TDD-LTE B40 23dBm+2/-2dBm <-97dBm
Table 8: Frequency Bands Transmit and Receiver parameters
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Bands Uplink Downlink
Table 9: Frequency Bands and respective uplink and downlink frequency ranges
4.5 LAST GASP

The modem has an option** to include the last gasp requirement stated as below:
a. The modem does not depend on its connected smart meter to provide additional power (for
a certain period) to send out the last message after power outage. Hence, the modem has its
own energy storage to allow the module to register to the network and to send out the
message using SMS.
• 4G : Max TX Power -> Up to 3 SMS
• 3G : Max TX Power -> Up to 3 SMS
b. The last gasp message is transmitted as a result of an unexpected power outage, not when
the smart meter performs a scheduled modem power cycle reset.
c. When a power outage occurs, an UDP encapsulated event packet is sent to the head end for
a persistent connection, or an SMS message if it is non-persistent.
d. To facilitate correct last gasp processing, the meter may manage the setup and control of
the modem’s controller and provide the required event identification details.
e. Last Gasp is implementable along with other SNMP parameters when more details are
available.
f. SMS Feature
• Supports for packet terminated SMS data connection wake-up (used for non-
persistent mode of operation). This applicable for operation in 2G mode only.
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** Note:
• ECM400, by default, will not support Last Gasp (supercap)
• Last Gasp will be an option and supported upon request. (A new part number will be
assigned for Last Gasp option.)
4.6 INCOMING CALL SCREENING

Incoming Call Screening allows the modem to answer legitimate calls from “legitimate” phone
numbers maintained in the “white list” database. The SIM card must support Caller-ID. The
features include:
a. A “white list” can be configured to contain the phone numbers which are allowed to gain
access to the modem, for data (operative use) and for configuration/maintenance.
b. No reply to incoming calls without visible ID. (configurable)
c. Remote modem management by using AT commands
(This feature will not be supported in current release, but will be in the next release)
4.7 REBOOT
Modem is able to perform auto reboot with the following options configurable from the Modem
Programming Software and SNMP:
a. Auto Reboot is disabled

b. Manual Reboot (via Modem Programming Software)
c. Auto Reboot runs periodically based on configurable timer which can be set up to 24 hours.
d. Auto Reboot via internal watchdog timer.
4.8 ESD PROTECTION

Listed below are the ESD protection specification:
Test Environment: Humidity: 45%; Ambient Temperature
Test Point Contact Discharge Air Discharge

Vin +/- 8KV +/- 15KV
TXD & RXD +/- 8KV +/- 15KV
RTS & CTS +/- 8KV +/- 15KV
DTR & DCD +/- 8KV +/- 15KV
GND +/- 8KV +/- 15KV
ANT +/- 8KV +/- 15KV
Others +/- 2KV +/- 4KV
Table 10: ESD discharge parameters for test points
4.9 Product Lifespan

The lifespan for the modem is 15 years.
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5 USING ECM400
5.1 GETTING STARTED

To setup the ECM400, follow the procedures shown below.
1. Insert the SIM card into the SIM card socket.

2. Connect the antenna to the SMA RF connector.
3. Plug the power supply cable into the ECM400 and switch on the external power supply source.
** Note: ECM400 always start with searching for 4G LTE networks, in the absence of 4G LTE
networks, it will fall back to search for 3G UMTS networks; failing which it will then fallback to 2G
GPRS networks. The SIM card will determine the operator it can operate with.
5.2 Operational Status

The ECM400’s operational status is defined by an LED, which is located on the PCBA. Refer to section
4.3 Flash LED for more information.
6 COMMUNICATING WITH ECM400
After setting up the ECM400, communications can be established by directly sending AT commands
to the device using Terminal Emulator such as HyperTerminal or Tera Terms for MS Windows. The
following subsections describe how this is done.
6.1 Communication Testing

To perform a communications test after the ECM400 has been setup, do the following:
• Connect the RS232 link between the external application and the ECM400.
• Configure the RS232 port as follows:
• Bits per second: 9,600bps
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
• Using a terminal emulator software, enter:
AT
• When communications have been established, the ECM400 will respond with an “OK”,
which is displayed in the Terminal Emulator window.
If communications cannot be established with the ECM400, do the following:

• Check the RS232 connection between the application and the ECM400.
• Check the configuration of the port COM.
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6.2 Checking the PIN Code Status

To check if a pin code has been entered, do the following:
- Using a terminal emulator software such as HyperTerminal, enter the AT command AT+CPIN?
- Refer to the table below for the meaning of the AT command response.
AT+CPIN Response Description

+CPIN: Ready PIN Code has been entered
+CPIN: ERROR PIN Code has not been entered
Table 11: AT+PIN responses
For more information about AT commands applicable to the ECM400, please refer to the AT
Commands Interface Guide.
6.3 Verify the Receive Signal Strength

The ECM400 establishes a call only if the received signal is sufficiently strong. To verify the
received signal strength, do the following:
• Using a terminal emulator software, enter the AT command AT+CSQ.
The response returned has the following format:
+CSQ: <rssi>,<ber> with:
<rssi> = received signal strength indication
<ber> = channel bit error rate
• Verify the <rssi> value returned using the table below.
Signal RSSI Interpretation of the

Received Signal
Strength
0 <4 or 99 <-107dBm or Invalid
unknown
1 <10 <-93dBm Poor
2 <16 <-71dBm Weak
3 <22 <-69dBm Fair
4 <28 <-57dBm Good
5 >=28 >=-57dBm Excellent
Table 12: RSSI values and definitions
0….7 Refer to GSM 05.08 section 8.2.4

99 Invalid
Table 13: BER values and definitions
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6.4 Verify the Network Registration
To verify the ECM400’s network registration, ensure that a valid SIM card has been inserted into the
ECM400 SIM card holder (when using Embedded SIM, verify that the device has been registered by
the network provider) and do the following:
• Using a terminal emulator software, enter the following AT commands:

AT+CPIN=”xxxx” (to enter PIN code xxxx)
AT+CREG? (to ascertain the registration status)
The response returned has the following format:
+CREG: <mode>,<stat> where:
<mode> = unsolicited registration message configuration
<stat> = registration state
• Verify the state of registration according to the returned values given in the table below.
Returned Values, <mode>, <status> Network Registration

+CREG: 0,0 No (not registered)
+CREG: 0,1 Yes, registered (home network)
+CREG: 0,2 No (searching)
+CREG: 0,3 No (registration is denied)
+CREG: 0,4 No (unknown)
+CREG: 0,5 Yes, registered (roaming)
Table 14: AT+CREG values and definitions
If the ECM400 is not registered on the network, perform the following procedures:
• Check the connection between the ECM400 and the antenna.
• Verify the signal strength to determine the received signal strength (refer to section 4.3 Verify
the Received Signal Strength for more information).
6.5 Main AT Command types for ECM400

The table below lists the main AT command (Hayes) types required for ECM400.
Table 15: Main AT Command Types
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6.6 Echo Testing

If no echo is displayed when entering an AT command, it could mean either of the following:
• The "local echo" parameter of your terminal emulator software, is
disabled.
• The ECM400 echo function is disabled.
To enable the ECM400 echo function, enter ATE1.
When sending AT commands to the ECM400 through a terminal emulator software such as
HyperTerminal, it is recommended to:
• Disable the "local echo" parameter of your communication software
• Enable the ECM400 echo function (ATE1 command)
In a machine-to-machine communication with the ECM400, it is recommended to disable the

ECM400 echo function (ATE0 command) in order to avoid useless CPU processing.
7 TROUBLESHOOTING THE ECM400

This section of the document describes the possible problems that might be encountered when
using the ECM400 modem.
7.1 No Communication with the ECM400 through the Serial Link

If the ECM400 does not answer to AT commands through the serial link, refer to the table below for
possible causes and their corresponding solutions.
If the ECM400 Then Ask Action

returns nothing
Is the ECM400 powered up Make sure that the external power supply
correctly? is connected to the ECM400 and
provides a voltage within the range of
7V to 24V.
Is the serial cable Check the serial cable connection.
connected at both sides?
Nothing Check the serial cable
Does the serial cable Connect the cable by following the pin
correctly follow the pin assignments as given in section 4.1.1 RJ45
assignments as shown Connector.
4.1.1 RJ45 Connector?
Is the communication Ensure that the settings of the
program properly terminal emulator program is compatible
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configured on the PC? with the settings of the ECM400.
The EWM1000 factory settings are:
• Bits per second: 9,600bps
Nothing or • Data bits: 8
nonsignificant • Parity: None
characters • Stop bits: 1
• Flow control: None
Is there another program Close the interfering program.
interfering with the
Terminal emulator
program (i.e. conflict on
communication port
access)?
Table 16: Responses when AT Commands return nothing
7.2 Receiving an “ERROR” Message

The ECM400 returns an "ERROR" message (in reply to an AT command) in the following cases:
• The AT command syntax is incorrect. In this case, check the AT Commands Guide.
• The AT command syntax is correct, but was transmitted using the wrong parameters, the response
of the ECM400 in case of error is ERROR: <error result code>
For more information on error result code description and further details on error codes, please
refer to the AT Commands Interface Guide, section 16 Error Code.
7.3 Receiving a “NO CARRIER” Message

If the ECM400 returns a "NO CARRIER" message upon an attempted call (voice or data), refer to
the table below for possible causes and their corresponding solutions.
If the ECM400 returns Then Ask Action
Is the received signal Refer to section 4.3 Verify the Received
strong enough? Signal Strength to verify the strength of
the received signal.
Is the ECM400 registered Refer to section 4.4 Verify the Network
on the network? Registration to verify the network
“NO CARRIER” registration.
Is the antenna properly Refer to section 4.4.2 Antenna
connected? Specifications for antenna requirements.
Is the SIM card configured Configure the SIM card for data/fax calls.
for data/fax calls? (Ask your network provider if necessary).
Is the selected bearer type Ensure that the selected bearer type is
"NO CARRIER" (when supported by the called supported by the called party.
trying to issue a data party?
communication)
Table 17: Responses when receiving “No Carrier” message
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7.4 Resetting the ECM400
Resetting the ECM400 could be triggered by the AT command AT+CFUN=1,1, or it could be done
by simply unplugging and then re-plugging the power supply (DCIN) in the RJ45 connector.
8 TRANSPARENT MODE
The ECM400 could be configured as “transparent mode” wireless modem that easily allows users to
connect to a wireless network by plugging an RJ45 cable and an RF antenna (for external antenna
hardware configuration) which provides wireless network connectivity to EDMI’s series of meters.
In general, smart modems are factory configured with appropriate network-required settings. When
switched on, the modem automatically connects and transmits/receives data between meter and
head-end system transparently.
Following figure shows the typical deployment diagram for ECM400.
Wireless
Network
Figure 9: ECM400 Typical Deployment Diagram
(NOT SUPPORT BY DEFAULT. SUPPORTED UPON REQUEST ONLY)
9 SNMP Feature for Remote Monitoring
Secure SNMPv3 is supported. However, to complete SNMP ver. 3 support, the MIB objects must be
made available. The objects will be implemented once the detailed MIB is available.
(SUPPORTED UPON REQUEST ONLY)
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10 POWER CONSUMPTION
10.1 General
These consumption values were obtained by performing measurements on samples at a
temperature of 25°C with the assumption of a 50Ω RF output. Three DC inputs (DCIN) were used to
measure the consumption: DCIN_min(7V), DCIB_typ(12V) and DCIN_max(32V). Both the average
current and maximum current peaks were also measured. Note that power consumption
performance is also software related. The results listed below were based on firmware NEOWAY
N720-EA.
Power 2G 3G 4G
Consumption
Measurement Specification Measurement Specification Measurement Specification
Maximum (W) 2.297 < 2.5 2.415 < 2.6 2.563 < 2.8
Standby (W) 0.142 0.17 0.147 0.17 0.166 0.19

(typical) (typical) (typical)
Table 19: Power Consumptions
11 RELIABILITY COMPLIANCE
11.1 Environmental Specifications

The modem is compliant with the following operating classes. The table below lists the ideal
temperature range of the environment.
Specified operating range -25⁰C to +70⁰C

Limit range for storage and transport -25⁰C to +85⁰C*
Relative humidity < 75% mean, 95% non-
condensing for 30 days
Table 20: Environment Profile
*Note: The modem shall operate within the extreme temperature condition and range in
the EMEA Regions.
11.2 Function Status Classification

The classes reported below comply with the “ISO Failure Mode Severity Classification”, ISO
Standard 7637, and Section 1.
22
CONFIDENTIAL
Table 21: ISO Failure Mode Severity Classification
12 CERTIFICATION COMPLIANCE AND STANDARDS

ECM400 is designed to meet the requirements of the EU directives listed below. It is
certified to Radio Equipment Directive (RED) 2014/53/EU. ECM400 will be marked with the CE
conformity mark.
Name Description
EN62311:2008 Assessment of electronic and electrical equipment related to human exposure

restriction for electromagnetic fields (0 Hz – 300 GHz).
EN62368- Audio/Video, information and communication technology equipment – Part 1:

1:2014+A11:2017 Safety requirements.
EN301489-1 V2.2.3 Electromagnetic Compatibility (EMC) standard for radio equipment and
services; Part 1: Common technical requirements; Harmonised Standard for
Electromagnetic Compatibility
ETSI EN301489-52 Electromagnetic Compatibility (EMC) standard for radio equipment and
V1.1.0 services; Part 52: Specific conditions for Cellular Communication Mobile and
portable (UE) radio and ancillary equipment; Harmonised Standard covering the
essential requirements of article 3.1 (b) of Directive 2014/53/EU
EN301511 V12.5.1 Global system for mobile communications (GSM); Mobile station (MS)
equipment; Harmonised standard covering the essential requirements of article
3.2 of Directive 2014/53/EU
EN301908-1 V11.1.1 IMT cellular networks; Harmonised Standard covering the essential requirements
of article 3.2 of the Directive 2014/53/EU; Part 1: Introduction and common
requirements.
ETSI EN301908-2 IMT cellular networks; Harmonised Standard covering the essential requirements
V11.1.2 of article 3.2 of Directive 2014/53/EU; Part 2: CDMA Direct Spread (UTRA
FDD) User Equipment (UE).
EN301908-13 V11.1.2 IMT cellular networks; Harmonised Standard covering the essential requirements
of article 3.2 of Directive 2014/53/EU; Part 13: Evolved Universal Terrestrial
Radio Access (E-UTRA) User Equipment (UE)
WEEE:2012/19/EU Directive 2012/19/EU of the European Parliament and of the Council of 4 July
2012 on Waste Electrical and Electronic Equipment Test with EEA relevance.
23
CONFIDENTIAL
IEC62321 Electrotechnical products – Determine of levels of six regulated substance (lead,
mercury, cadmium, hexavalent chromium, polybrominated biphenyls,
polybrominated diphenyl ethers)
Table 22: Standards Conformity for ECM400
13 UPGRADE GUIDELINES
13.1 Operating System Upgrade
The ECM400’s operating system is stored in flash memory and can be easily upgraded.
The operating system file can be downloaded into the ECM400 using FLASH tools.
Listed below are the serial signals required to proceed the firmware upgrading:
• TXD
• RXD
• GND
The operating system file can also be downloaded onto the ECM400 using the FOTA (firmware
over the air) feature. For more information about AT commands applicable to the ECM400, please
refer to AT Commands Interface Guide.
13.2 Firmware Upgrade
The modem supports firmware upgrade through UART and remotely through delta-FOTA (DFOTA)
features.
24
CONFIDENTIAL
14 APPENDIX A: MECHANICAL
Figure 8: Overview of External Modem
15 APPENDIX B: PRODUCT LABELLING
Figure 10: Labelling
25
CONFIDENTIAL
16 APPENDIX C: PACKAGING
The normal delivery package content of the ECM400 consists of 50 pcs per box.
Figure 11: MOQ of 100 modems for Packaging Box
17 APPENDIX D: VARIANTS OF ECM400
ECM400 Modem comes in the following variants:
Part Numbers Last Gasp (supercap) eSIM (MFF2)

ECM400-SM2 Not supported Not supported
ECM400S-SM2 Supported Not supported
ECM400e-SM2 Not supported Supported
ECM400Se-SM2 Supported Supported
26

ECM400 Gold Hawk Modem Specifications and User Guide - v2.5

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ECM400 Technical Specifications and User Guide

1.2 Revision History

4th May 2020 First Draft Mark Foo 1.0

2nd Sept 2020 Release to Customer Mark Foo 2.2

3rd March 2021 Update Casing Dimension Mark Foo 2.3

23rd Aprl 2021 Update ANT400 specification Mark Foo 2.5

3.1 Physical Dimensions

Figure 1: Physical Dimensions of ECM400

Dimension Value (mm)

3.3 Mechanical Interfaces

• 3V/1V8 SIM interface

3.4 Environmental Compliance

3.4.2 Disposing the Product

Figure 2: WEEE logo

3.5 Operating System

4.1 Front Interface

Figure 4: Pin Assignment of RJ45 8-Pin Jack

Pin No. Name I/O Description

• Pin #1 and #4 are the power pins.

Cable (straight cable, terminated with RJ45 LAN connectors)

Pin Number Signal Description

4.2 SIM Interface

The SIM uses five SIM signals, namely:

Table 4: SIM Interface Electrical Characteristics

Figure 7: MFF2 eSIM

4.3 Flash LEDs

Modem State LED Status Operational Status

4.4.1 RF Antenna Connector

The nominal impedance of the antenna interface is 50Ω.

Table 6: SMA Connector

4.4.2 Antenna Specification

Figure 8: EDMI Paddle Antenna

(Reference Document: Paddle Antenna_Factsheet_English.pdf)

Type of External Antenna

• 4G LTE Antenna (SMA Male) with 125mm cable (MDMANT23004C_125)

Table 7: Antenna Specifications

GPRS: Max 85.6Kbps(DL) / Max 85.6Kbps(UL)

Power Class Ratings:

Bands Supported Transmit Power Receive Sensitivity

Bands Uplink Downlink

4.5 LAST GASP

4.6 INCOMING CALL SCREENING

a. Auto Reboot is disabled

4.8 ESD PROTECTION

Test Environment: Humidity: 45%; Ambient Temperature

Test Point Contact Discharge Air Discharge

4.9 Product Lifespan

5.1 GETTING STARTED

1. Insert the SIM card into the SIM card socket.

5.2 Operational Status

6 COMMUNICATING WITH ECM400

6.1 Communication Testing

If communications cannot be established with the ECM400, do the following:

6.2 Checking the PIN Code Status

AT+CPIN Response Description

6.3 Verify the Receive Signal Strength

• Verify the <rssi> value returned using the table below.

Signal RSSI Interpretation of the

0….7 Refer to GSM 05.08 section 8.2.4

• Using a terminal emulator software, enter the following AT commands:

Returned Values, <mode>, <status> Network Registration

6.5 Main AT Command types for ECM400

Table 15: Main AT Command Types