MISSION
REFERENCE
Customer Service Skills for Suc-
cess, 5th Edition Robert W Lucas
Softcover, 416 pages ©2012, ISBN-
13 9780073397115
COURSE REQUIREMENTS:
The students are ex-
pected to:
1. take and obtain passing
marks in the given quizzes
2. participate in group discus-
sion, projects and related ac-
tivities
3. take and pass the midterm
and Final exam
The Isabela State University is committed to
and develop globally competitive human tech- ISABELA STATE
nological resources and services through quali-
ty instruction, innovative research, responsive
community engagement and viable source
management programs for inclusive growth
UNIVERSITY
and sustainable development.
VISION ROXAS CAMPUS
A leading research university in the
ASEAN Region.
IICT GOALS
In line with the Isabela State University
vision and mission to be the University of first
choice,, the institute of informationa and com-
munications technology is committed to:
1. Provide future IT professionals with the
required IT industry standard skillset and
competencies using current relevant cur-
ricula;
2. Develop a research-oriented graduates
equipped with theoretical and technical
expertise to produce a publishable re-
search output needed by the community;
3. Give actual training experiences in com-
munity development through extension
and outreach activities; and
4. Produce technologically oriented, globally
competent and effective IT graduates im- IT 52/223—Quantitative
bued with moral values.
Methodology
Second Semester
2021-2022
 IT 52/223—Quantitative Methodology
COURSE CONTENTS
COURSE DESCRIPTION
I. Research Methods
 Overview of Research?
This course is designed to con-
 Various types of research
duct simple quantitative research
 Purpose of research V: Summarizing data
and include sufficient statistical con-
 Research Problems  Graphical data summary
cepts to allow students to make
 Formulation of Research and Re-  Numerical
good sense of the statistical figures  What is the mean
search objective
and numbers that they are exposed  What is the median
 Research Title
to in daily life. At the end of the  What is the mode
 Conceptual Framework
course, students should understand  Research Paradigm  Comparing the mean, median
the basics of quantitative research  Significance and mode
and be able to critically review sim-  Logical and Systematic method  Numerical summaries for spread/
ple statistical analysis.  What is analysis? deviation of a distribution
 Theory  variance
COURSE OBJECTIVES  Model  standard deviation
At the end of the term, the stu-  Hypothesis  interquartile range
dents should be able to:  Occam’s law
1. Identify the methods of researches II. Association and causation VI: Estimation and Hypothesis testing
and designs.  Estimating proportions
 What is association?
2. Define quantitative, qualitative and
 What is causation?  Testing hypotheses about propor-
other forms of researches.
3. Differentiate between quantitative  Necessary condition tions
and qualitative researches, between  Sufficient condition  Population to sample
association and causation.  What is the true cause?  Sample to population
4. Appreciate research application.  Magnitude and consistency of  Sample theory
5. Interpret and summarize summative association  Making mistakes/errors
research findings base on collected  Experiment versus observation  Power
numerical values.  Research plan  More precise statistical formula
6. Utilize research in solving real world III: Research design  One-tailed or two-tailed tests
problems.  Population  population variance
7. Create quantitative research pro-  Sampling Methods  Paired T-test
posal.
 Units of analysis  Two-sample T-test
 Representativeness Probability  Effect size
sample  Pearson’s Chi-squared Goodness
 Interview Methods of Fit statistic
 Primary versus secondary data
 Qualitative versus quantitative